Hotel - Mercure Caen Côte de Nacre Herouville Saint Clair Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Caen Côte de Nacre Herouville Saint Clair Hotel

2 Place Boston  Citis 
14200  HEROUVILLE SAINT CLAIR
FRANCE

334 reviews
TripAdvisor Rating Based on 334 reviews
See rates
Best price guarantee
From
From 79.00 EUR Non member rate
From 75.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 13h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:00/19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 10 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the Mercure Caen Côte de Nacre, you sleep in spacious, air-conditioned rooms equipped with free Wi-Fi.

  • 88 rooms
  • 88 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 868 reviews

Our guest reviews for Mercure Caen Côte de Nacre Herouville Saint Clair Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 334 reviews
AccorHotels certified review
Huggy Couples - 04/09/2017
« Huggy »

Very helpful staff

AccorHotels certified review
Steve V. Families - 03/09/2017
« Good stopping point »

Slightly shabby in places but superb, helpful staff.

AccorHotels certified review
Graham P. Couples - 01/09/2017
« A most enjoyable experience »

An excellent all-round stay - good food & drink, lovely room, friendly and helpful staff.

AccorHotels certified review
Breuil Families - 23/08/2017
« Mr »

Satisfactory in all aspects except that the wifi reception in my room was poor.

AccorHotels certified review
Fernando G. Families - 22/08/2017
« Eficient »

Personal very helpful, always being at your disposition, top level people!.

AccorHotels certified review
Traveler Friends - 20/08/2017
« Traveler »

AIr vents filthy. Air conditioner didn't work well. Shower flooded. Furniture in lobby tattered and worn. A tired and shabby hotel.

AccorHotels certified review
Lr Couples - 01/08/2017
« Very good no complaints whatsoever. »

Very good, staff helpful and pleasant, room clean and bathroom also. Breakfast very good,. Evening meal well presented and good choices available. No complaints whatsoever, will use this hotel again.

AccorHotels certified review
Sandie Couples - 29/07/2017
« Very good »

This was the first time we had stayed here and would certainly stay again. It was lovely.

AccorHotels certified review
Anonymous Couples - 17/07/2017
« Comfortable room »

The room was excellent, clean, comfortable and spacious. Bathroom good. Expensive and rather disappointing dinner in the restaurant.

AccorHotels certified review
Kat Couples - 02/07/2017
« Hotel of choice in Caen »

Thus is a clean, spacious and well managed hotel. The staff are friendly and helpful. Plenty of outdoor parking on site and close to the tram stop into Caen. We have stayed both as an overnight between the ferry crossing and subsequent travel South and as a base for visiting the D day landing beaches and many other places of interest in the locality. Unable to comment on food as we did not eat there. (On our first visit the restaurant was closed due to installation of a lift thus we ate at a restaurant within walking distance which was excellent.)

AccorHotels certified review
Terry E. Couples - 30/06/2017

The hotel was clean , quiet, and the staff friendly, and it was easy to go into Caen, on the tramway.

AccorHotels certified review
Mj Solo - 19/06/2017
« Fine but nothing special »

I stayed at the hotel for a number of nights whilst my husband was at the hospital close by. The hotel was a perfectly acceptable base and the staff were helpful when asked for assistance. A mini bar in the room would be a good improvement. I had booked a room with a double bed and on arrival was told that as I was traveling alone I did not need such a large room and was moved to a twin room without my agreement. Restaurant opening times were limited and room service equally limited.

AccorHotels certified review
Pellerin Business - 11/06/2017
« GREAT and SMART people »

very goog people were so kind service was nice - Diner excellent

AccorHotels certified review
Howard P. Families - 08/06/2017
« Excellent hotel staff »

We are so pleased to meet the same staff each year who are so friendly and welcoming - receptionists, cleaners, waiters, managers.

AccorHotels certified review
James Families - 03/06/2017
« Dirty bed sheets »

Hotel ok, stained bed sheets, bathroom needed refrurbishing and had a bad smell

AccorHotels certified review
Elizabeth L. Couples - 17/05/2017
« Good location »

Easy to find with secure parking. The room was a good size overlooking a grassy area. Very quiet.The bed was very comfortable and wifi functioned well. A nice ensuite with a good shower, however, as so often the towels, though of good quality and just about adequate were rather small, It would have been nice to have a large towel to wrap around after showering. The food in the restaurant was very good with a nice selection, server by friendly staff.

AccorHotels certified review
Steve Business - 10/05/2017
« Short stay »

Hotel lobby and area looks great. Stuff was friendly and breakfast was good enough. However the bed was very uncomfortable, The mattresses in the room should be replaced, I think they must be very old.

AccorHotels certified review
Anonymous Couples - 15/04/2017

Extremely helpful and pleasant reception staff (Bertille), large well equipped Privilège room (127) although couple of items not working. The room safe was broken, and this was already known about. Awaiting replacement. The Expresso coffee making machine was also not working - when reported we were visited by the on-site handy-man who kindly replaced it with a working unit. Room was very spacious, very quiet with very comfortable bed. Shower room featured bath robes. Amazing breakfast.

AccorHotels certified review
Anonymous Couples - 17/03/2017

Absolument impeccable

AccorHotels certified review
Anonymous Business - 19/01/2017

RAS, perfect.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 79.00 EUR Non member rate
From 75.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 1.3 km Novotel Caen Côte de Nacre
Novotel Caen Côte de Nacre Hotel
From
From 85.00 EUR Non member rate
From 80.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.4 km ibis Caen Herouville Savary
ibis Caen Herouville Savary Hotel
From
From 55.25 EUR Non member rate
From 55.25 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.4 km ibis budget Caen Hérouville
ibis budget Caen Hérouville
From
From 40.50 EUR Non member rate
From 38.48 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.1 km ibis Caen Centre
ibis Caen Centre Hotel
From
From 67.15 EUR Non member rate
From 63.79 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in HEROUVILLE SAINT CLAIR
See rates