Hotel - Mercure Caen Côte de Nacre Herouville Saint Clair Hotel
Mercure Hotel Mercure Hotel

Mercure Caen Côte de Nacre Herouville Saint Clair Hotel

4.0/5 368 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 10 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the Mercure Caen Côte de Nacre, you sleep in spacious, air-conditioned rooms equipped with free Wi-Fi.

  • 88 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,292 reviews

Our guest reviews for Mercure Caen Côte de Nacre Herouville Saint Clair Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 368 reviews
Couples - 14/08/2018 TripAdvisor review
« Overnight in Caen »

We arrived by car from the ferry and found the hotel very easily. The parking was convenient and the rooms and facilities excellent. We did not dine in the restaurant, but did enjoy a very good breakfast the following morning before checking out. There did appear to be a number of coach parties using the hotel, but these did not cause us any problems and had left before we breakfasted!!

Anne L. Couples - 10/08/2018 AccorHotels certified review
« A good overnight stop over »

We enjoyed our one night stay here, having travelled on the ferry from Portsmouth to Caen, Ouistreham.

Family - 20/07/2018 TripAdvisor review
« Top Mercure at a nice place »

Excellent Hotel in the north of Caen, not too far to beaches and the Overlord Locations. Quiet rooms, very nice staff and a excellent breakfast buffet. Nice Restaurants in this area, some are in walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Hello wulfhorsttarrach Thank you for your feedback Virginie are our team are happy to welcome you and offer tours of the landing beaches, coastal towns such as Honfleur, Deauville, Cabourg, Mont St Michel and the landing beaches A large private car park is located in front of the hotel See you soon Françoise

Anon Couples - 08/07/2018 AccorHotels certified review
« Short but very enjoyable stay »

Great check in service - friendly and professional

Glennis Couples - 07/07/2018 AccorHotels certified review
« Nice and quiet and meals delicious »

Extremely good

Anonymous Couples - 04/07/2018 AccorHotels certified review

Excellent in every respect, hotel of choice in Caen

Opo Couples - 17/06/2018 AccorHotels certified review
« Very comfortable and convenient »

As above

William G. Families - 25/05/2018 AccorHotels certified review
« Staff helpful & friendly. »

Clean room & all amenities were functioning. A/C, toilet, hot water.

Dorothy C. Couples - 21/05/2018 AccorHotels certified review
« I had a very pleasant stay. »

Nice room, good bar and restaurant, fantastic employees who were extremely kimd and helpful.

Elizabeth L. Couples - 16/05/2018 AccorHotels certified review
« Nice room comfortable bed. Excellant food & service in restaurant. Helpful staff. »

Well appointed room with good wifi plenty of space. Spotlessly clean. Warm welcome , overall a relaxing experience which we will be happy to repeat.

Ian Families - 09/05/2018 AccorHotels certified review
« Nice, comfortable hotel great for a short stay »

Hotel communal areas and room were clean and tidy. Staff were all friendly and polite, especially helpful when we needed to find and book a resaurant in Caen. The food in the restaurant was very nice, service was good from the waiting staff. Overall the hotel was good and comfortable for a short stay weekend.

R. S. Business - 11/04/2018 AccorHotels certified review
« Practical for short business stay »

I stayed here for one night for an early business visit in the area. The person checking me in proposed to check if I had an Accor account (I did not) , and then proposed to create one (took & minute) which gave me a good price reduction, and free breakfast. Room was newl y refurbished, and very calm. One negative point I found is that the smokers area is placed outside directly in front of the main entrance, forcing all hotel guests to walk through smoke getting into the hotel.

David C. Couples - 21/01/2018 AccorHotels certified review

As we have stayed here before we were expecting the same excellent service. We were not disappointed.

Carolyn M. Couples - 22/12/2017 AccorHotels certified review
« Excellent as usual. »

Receptionists always welcoming and friendly , room very comfortable and quiet, and a very good breakfast.

Aragorn990 Couples - 07/11/2017 AccorHotels certified review
« Pleasant and efficient staff. Rooms clean and tidy with wifi throughout »

very easy online reservation via hotel (not general reservations which is iffy to say the least) I also had a ten percent discount as a member. thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN F., Thank you for having taken the time to give us your views on your stay in our hotel. Actually you have discounts as a member of the "accorhotels club" in all Accor hotels in the world Sincerely, Jérome FONTAINE DIrecteur

Anonymous Couples - 06/11/2017 AccorHotels certified review
« Positif »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Caen Côte de Nacre Herouville Saint Clair. Nous vous informons que nous élisons "le client du jour" et qu'une attention l'attent dans sa chambre Très sincèrement Jérome FONTAINE DIrecteur

Francois Business - 04/11/2017 AccorHotels certified review
« Great hotel »

Stayed at this hotel a couple of nights on business trip. The checkin and overall interactions with the front desk were very professional and courtious. The food at the restaurant was fresh and very fair priced. The only downside I would mention would be the breakfast which was below the standards the Mercure brand has used me to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCOIS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Herouville Saint Clair. We strive to make a pleasant breakfast that includes all the standards of the Mercure brand with regional products such as organic apple juice, some Norman cheeses, teurgoule (rice pudding and cinnamon) and we will soon be putting a jam to the apple way tatin. Sincerely, Jérome FONTAINE DIrecteur

Anonymous Business - 25/10/2017 AccorHotels certified review
« Ras »

Ras

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Herouville Saint Clair. Sincerely, Jérome FONTAINE DIrecteur

Dolly Couples - 30/09/2017 AccorHotels certified review
« Clean and comfortable »

We enjoyed our stay. The room was a good size and comfortable and there was a really nice walk in shower in the bathroom. Staff were really pleasant and helpful. Pity about the small poor quality towels though, certainly not four star standard. Breakfast was good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIVIEN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Herouville Saint Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérome FONTAINE DIrecteur

Rc Business - 27/09/2017 AccorHotels certified review
« Just one quick night, nothing special »

Staff is always very welcoming. My 2 days stay was shortened due to professional reasons, so not many interactions at the Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REMI C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Herouville Saint Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérome FONTAINE DIrecteur

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