Hotel - Mercure Caen Côte de Nacre Herouville Saint Clair Hotel
Mercure Hotel Mercure Hotel

Mercure Caen Côte de Nacre Herouville Saint Clair Hotel

4.0/5 372 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 10 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the Mercure Caen Côte de Nacre, you sleep in spacious, air-conditioned rooms equipped with free Wi-Fi.

  • 88 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,328 reviews

Our guest reviews for Mercure Caen Côte de Nacre Herouville Saint Clair Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 372 reviews
Tony B. Couples - 11/09/2018 AccorHotels certified review
« Staff was excellent , facility was clean , food was very acceptable , great Value »

As a senior - we have been patronizing Novotel brand - I just realized MERCURE Brand was a better choice. With Free breakfast for Seniors is very considerate The business hotel attitude is very redeeming - because the business traveller will not tolerate any short comings in the hotel . We have been dis satisfied with Novotel at certain locations Good value - Mercure

Couples - 10/09/2018 TripAdvisor review
« Great value »

One only request - put a small refrigerator in the room The food room and the service was good It is desirable for long term staying clients to have a refrigerator Please add the same in every room I will stay ina mercure again

Our hotel has responded to the review
Our hotel has responded to the review

Hello t0nyb49, We thank you for sharing your experience. You will find minibars in the "privilege" rooms with drinks available. Breakfast is the business of Sylvie, Zoe and Ophelia, every day they welcome you and make you discover the delights of our buffet and our selection of regional products See you soon Jérome

Pia J. Business - 07/09/2018 AccorHotels certified review
« very nice stay »

A very nice stay in the hotel. Great beds and quite. Only thing missing, was at breakfast that there were no vegetables (being on a diet).

Yvonne W. Couples - 05/09/2018 AccorHotels certified review

Very good helpful reception

Steve Couples - 03/09/2018 AccorHotels certified review
« Always a good stay »

Very convenient. Friendly staff, good room. Easy parking. All good.

Anonymous Families - 25/08/2018 AccorHotels certified review

Friendly hotel, good food and comfortable rooms.

D M. Couples - 20/08/2018 AccorHotels certified review
« Convenient location, pleasant room. »

Disturbed by doors and people in the corridor, both early morning and late at night - could hear everything as there is no sound proofing on the door at all. Delicious food in the restaurant and the room was otherwise nice. Needs more drinks facilities - the option to have one tea per daily stay is not enough.

Couples - 14/08/2018 TripAdvisor review
« Overnight in Caen »

We arrived by car from the ferry and found the hotel very easily. The parking was convenient and the rooms and facilities excellent. We did not dine in the restaurant, but did enjoy a very good breakfast the following morning before checking out. There did appear to be a number of coach parties using the hotel, but these did not cause us any problems and had left before we breakfasted!!

Our hotel has responded to the review
Our hotel has responded to the review

Hello djlmwaker Thank you for your nice comments Our hotel is located between Caen and the Sea 10 minutes from each. The team of Virginie welcomes you every day 24/24 and guides you on the different sites to visit We have a large closed and private parking reserved for hotel guests See you soon Françoise

Anne L. Couples - 10/08/2018 AccorHotels certified review
« A good overnight stop over »

We enjoyed our one night stay here, having travelled on the ferry from Portsmouth to Caen, Ouistreham.

Family - 20/07/2018 TripAdvisor review
« Top Mercure at a nice place »

Excellent Hotel in the north of Caen, not too far to beaches and the Overlord Locations. Quiet rooms, very nice staff and a excellent breakfast buffet. Nice Restaurants in this area, some are in walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Hello wulfhorsttarrach Thank you for your feedback Virginie are our team are happy to welcome you and offer tours of the landing beaches, coastal towns such as Honfleur, Deauville, Cabourg, Mont St Michel and the landing beaches A large private car park is located in front of the hotel See you soon Françoise

Anon Couples - 08/07/2018 AccorHotels certified review
« Short but very enjoyable stay »

Great check in service - friendly and professional

Glennis Couples - 07/07/2018 AccorHotels certified review
« Nice and quiet and meals delicious »

Extremely good

Anonymous Couples - 04/07/2018 AccorHotels certified review

Excellent in every respect, hotel of choice in Caen

Opo Couples - 17/06/2018 AccorHotels certified review
« Very comfortable and convenient »

As above

William G. Families - 25/05/2018 AccorHotels certified review
« Staff helpful & friendly. »

Clean room & all amenities were functioning. A/C, toilet, hot water.

Dorothy C. Couples - 21/05/2018 AccorHotels certified review
« I had a very pleasant stay. »

Nice room, good bar and restaurant, fantastic employees who were extremely kimd and helpful.

Elizabeth L. Couples - 16/05/2018 AccorHotels certified review
« Nice room comfortable bed. Excellant food & service in restaurant. Helpful staff. »

Well appointed room with good wifi plenty of space. Spotlessly clean. Warm welcome , overall a relaxing experience which we will be happy to repeat.

Ian Families - 09/05/2018 AccorHotels certified review
« Nice, comfortable hotel great for a short stay »

Hotel communal areas and room were clean and tidy. Staff were all friendly and polite, especially helpful when we needed to find and book a resaurant in Caen. The food in the restaurant was very nice, service was good from the waiting staff. Overall the hotel was good and comfortable for a short stay weekend.

R. S. Business - 11/04/2018 AccorHotels certified review
« Practical for short business stay »

I stayed here for one night for an early business visit in the area. The person checking me in proposed to check if I had an Accor account (I did not) , and then proposed to create one (took & minute) which gave me a good price reduction, and free breakfast. Room was newl y refurbished, and very calm. One negative point I found is that the smokers area is placed outside directly in front of the main entrance, forcing all hotel guests to walk through smoke getting into the hotel.

David C. Couples - 21/01/2018 AccorHotels certified review

As we have stayed here before we were expecting the same excellent service. We were not disappointed.

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