Hotel - Sofitel Agadir Royal Bay Resort
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Sofitel Agadir Royal Bay Resort Hotel

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4.0/5 2,585 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • AGADIR AL MASSIRA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
    • Sauna (Paying)
    • Solarium (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Paying)
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 27 holes (Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Hard tennis court
    • Indoor tennis court
  • Beach and water sports
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Private beach
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque
    • Quad bikes (Paying, Nearby)
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 am - 12:00 pm
    • Opening hours : Week-end 12:00 am - 12:00 pm

Business services

  • 7 meeting room(s)
See all services

Hotel location

Our rooms

Warm colors, Berber-inspired motifs and carved lamps combine to create the Moorish ambiance of our 273 rooms, Suites & Villas. Made of exotic wood, the furnishings of each accommodation pay tribute to traditional Moroccan craftsmanship.Rooms provide a peaceful and serene atmosphere to recharge after a day full of discovery. Our MyBed bedding offers an unparalleled experience ensuring a restorative night's sleep.

  • 273 rooms
  • 25 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Minibar
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,734 reviews

Our guest reviews for Sofitel Agadir Royal Bay Resort

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,585 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Danny L. Families - 10/06/2018
« Amazing »

Hotel was amazing and the staff even better. Wafa, Asma and Smakel made us feel so welcome and were always there to help with anything. All the staff as a whole were very family freindly and performed at the highest standard, even during the difficult time of fasting in ramadan. Made our holiday the best ever. Thank you so much from the l. family (room 337) Ramadan Mubarak to all of you

AccorHotels certified review
Mm Friends - 10/06/2018
« Very relaxing and the staff were very helpful, especially the two Miss Asma's and jahadi »

An enjoyable stay. Unfortunately, the entertainment was closed due to Ramadan. Due to sand storm the beach was quiet. However, the staff tried their best to clean it. The pool at the hotel was very good. A good family atmosphere, the children were very happy. The bed's were extremely comfortable. I had no back pain for my duration at the hotel. I think I'd like to go again :)

AccorHotels certified review
Grant S. Couples - 04/06/2018
« Mr »

Great hotel. Lovely facilities. Unreasonably expensive. Concierge was wrong, overcharging guests and not helping guests understand local costs/prices.

AccorHotels certified review
Jacqueline K. Friends - 02/06/2018
« Overall experience was very good, beautiful hotel, pool and beach »

Beautiful decoration in the hotel, staff very friendly (particularly Asma in customer services). The security team at the hotel and beach made us feel very safe. The bar service was too slow and drinks expensive. Food was excellent. Entertainment good.

AccorHotels certified review
Emilie R. Families - 30/05/2018
« A wonderful Vacation with Sofitel Agadir »

I want to thank every member of the stuff

AccorHotels certified review
Sofia Couples - 27/05/2018
« Beautiful »

We went to agadir for a few days. We had such a nice service from wthe first minutes we arrived until the last moment of the departure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricky H., We very much appreciate your comments regarding your stay at the Sofitel Agadir Royal Bay Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maher Mustapha Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

AccorHotels certified review
Fatima Z. M. Families - 19/05/2018
« Paradise »

Everything from check in to check out was absolutely perfect. Miss Asma Arzaz was extremely helpful and went above and beyond to meet our every need. Will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fatima zahra Moubchir, We very much appreciate your comments regarding your stay at the Sofitel Agadir Royal Bay Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maher Mustapha Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

AccorHotels certified review
S.g. Families - 13/05/2018
« Average experience »

I would have love to rate my experience a 10 however, they was a few confusion at my arrival even though I had called from the U.K. 3days prior to my departure to ensure they wouldn’t be any misunderstanding. My 7 score was only in the basis of how my evening on my birthday was dealt with. The cake was delicious, thank you very much and I would like thank the gentleman on 75 who made sure I had everything I need that evening, bringing me up the delicious sweets, fruits and water to make my day feel special. Considering I have been to a few other sofitel hotels around the world with friends this is the first time I can say I was a little disappointed at the level of service. Happy to elaborate further.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adeshola G., We very much appreciate your comments regarding your stay at the Sofitel Agadir Royal Bay Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maher Mustapha Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

AccorHotels certified review
Hamza Families - 11/05/2018
« Nice stay with my familly i like your hotel »

I realy enjoyed the stay in your hotel i will come back soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hamza Ait Baalla, We very much appreciate your comments regarding your stay at the Sofitel Agadir Royal Bay Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maher Mustapha Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

AccorHotels certified review
Emdadur R. Families - 07/05/2018
« Smelly room, missing item from room and flush issues. »

Rooms and hotel are beautiful but our stay was not. We had to change rooms because first one was smelly which meant that we lost out on a sea view room. When we called reception to tell them about the smell from the air con in the room we had to wait over a hour house keeping to come to spray the curtain with fabric freshener. We had to call reception again and they then sent a technician to check who advised a room change. We were moved promptly however due to the delays in sorting this out my daughter and wife had fallen asleep without dinner as we had to be moved before ordering room service. On top of that I wasted money on room service. The next day my wife complained her perfume was missing. I asked her to double check which she did several time. I also checked and the next day spoke to reception about it and the issue with toilet not flushing. Nothing was done about either issue. Will not be staying at Sofitel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emdadur R., Thank you for taking the time to tell us about your experience at Sofitel Agadir Royal Bay Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maher Mustapha Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

AccorHotels certified review
Anonymous Families - 21/04/2018
« Miss c D. »

I didn’t enjoy a thing with this hotel I have bad experience when I stay on this hotel was really bad when you Oder something to eat it’s a struggle for staff to understand English it was so bad feel so drained in me only one person who work there she is brilliant the rest unbelievable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear clara Dobson, Thank you for taking the time to tell us about your experience at the Sofitel Agadir Royal Bay Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maher Mustapha Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

AccorHotels certified review
Adil C. Couples - 18/04/2018
« My Stay in April »

First of all i that aisha for her upgrade and her Honey Moon VIP welcoming. And a big up to Fatima zahra who was very comprehensive at the end of the stay and very flexible on the few issues we faced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADIL C., We very much appreciate your comments regarding your stay at the Sofitel Agadir Royal Bay Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maher Mustapha Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

AccorHotels certified review
Mahmood U. H. Families - 16/04/2018
« Good »

The stay was great however I have noticed that you are short of reception staff as the check-in waiting times can be anything from 8-12 minutes. Which is significant if you have just got off a long flight. I experienced this during my stay in October 2017 and also during my recent stay in April 2018. General moral of the front of house team seems to be quite down on the both occasions, coming from the hotel and hospitality background this was quite obvious foe me to notice. I had to ask reception 3 times for shaving kit and only received it the next day when asked the housekeeping staff. both house keeping and room service staff were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mahmood H., We very much appreciate your comments regarding your stay at the Sofitel Agadir Royal Bay Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maher Mustapha Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

AccorHotels certified review
Louise J. Couples - 10/04/2018
« Perfectly Wonderful Stay »

We were treated with courtesy and cheerfulness. Our room was modern, clean and comfortable. The grounds were expansive, with beautiful pool, huge cushioned sunbeds, hammocks, and even a place to rent surfboards. The private sandy beach was just across the wide and clean boardwalk. The breakfast offerings were so vast that we only found the omelet and crepe bar on our second day. The reception area was a relaxing place to chat or have a tea and a gathering spot in the evenings and was true to Moroccan style in its decoration. We are grateful to the wonderful staff for our happy and memorable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claude J., We are very delighted to read your comments regarding your stay at the Sofitel Agadir Royal Bay Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and exceed our quests expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maher Mustapha Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

AccorHotels certified review
Hicham A. Families - 01/04/2018
« I love this place! »

S. Royal bay is always my destination of choice when in Agadir, the grounds are perfectly kept and this place couldn’t be better situated. Very zen daytime pool relaxation ( try lunch yum) and Sunset views are breathtaking. The cherry on top is the friendly staff that always goes above and beyond to make you feel at home. A special thank you to Meriem at the front desk! Bravo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hicham Amaaou, We very much appreciate your comments regarding your stay at the Sofitel Agadir Royal Bay Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maher Mustapha Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

AccorHotels certified review
Tamas V. Friends - 28/03/2018
« grear service, great view to the sea/pool, beach, live music every day »

Being a platinum Accor club member, looked for Accor chain member in Agadir. Stayed four nights before and after an exciting but uncomfortable safari. This hotel/resort has exceeded my expectations. It has style, not like many "overmodern" hotels, you do feel that you are in Morocco which is great. It is very comfortable, luxurious, offers great variety of food and entertainment (eg live music every day), great spaces, pool, beach and exceptional service. I had probably the best view from the hotel to the pool and ocean (room 350), perfect spot for sunsets. There is another Sofitel next door in case you wanna explore more options for dining etc (I have not tried). There is also a high class disco/night club if you wanna dance through the night and mingle a bit with local Moroccans (like a did a Saturday night). Try the berber mojito :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamas Varga, I am very happy to learn that your stay with us has pleased you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and exceed our guests expectations. Thank you again for sharing your experience and providing us with positive encouragement . We hope your next stay will be more pleasent than this one. Sincerely, Mustapha Maher Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

AccorHotels certified review
Richard P. Couples - 17/03/2018

Service was good. The food looked good and the chefs were helpful. However, we were both I’ll with some kind of food poisoning at different times. The room was in a poor condition, the bathroom dirty and grout deteriorated. The shower screen did not meet the bath so water made puddles on the tiles, making it dangerous to walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen Post, We very much appreciate your comments regarding your stay at the Sofitel Agadir Royal Bay Resort. It is important for us to learn about the quality of your stay, and on behalf of all the chefs and staff of Sofitel Agadir we present our sincere apologies for the food poisoning you had. I will personally make sure to deliver this information. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mustapha Maher Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

TripAdvisor review
Couples - 17/03/2018
« a staff always attentive »

everything is perfect except the absence of a shower and a king size bed for people with reduced mobility. the restaurants of great finesse, the warm welcome, the staff always attentive to render service are the most notable aspects

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It's such a pleasure to read your wonderful review ! We are so happy that you enjoyed your stay with us :) All the team work very hard to make all our guest the happiest, We all hope to see you soon at Sofitel Agadir Royal Bay! Do not hesitate to contact us to book directly for you next stay. Here is the contact : H5707-HR2@sofitel.com Kind regards, Mustapha Maher Directeur Adjoint

AccorHotels certified review
Monir Couples - 13/03/2018

We stayed for a week it was really good experience. the staff was very friendly and polite specially the house keeping guy amar.we will back thank you for your hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monir , We appreciate your comments regarding your stay at the Sofitel Agadir Royal Bay Resort. It is always a pleasure to receive positive feedback. I will share your comments with our Heartists. I am sure that this feedback will serve as an encouragement to Omar and all our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mustapha MAHER Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

AccorHotels certified review
Anonymous Families - 13/03/2018
« Friendly staff »

The food and choice of food was excellent. One of the staff showed us around the restaurant to explain what was on offer. The room attendants were very efficient and helpful. (Aicha). The concierge was very good. There could be more staff on reception as we always had to wait.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES , We very much appreciate your comments regarding your stay at the Sofitel Agadir Royal Bay Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team,specially Aicha. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mustapha MAHER Directeur Général Sofitel Agadir Royal Bay Sofitel Agadir Thalassa Sea & Spa

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