Hotel - Sofitel Fiji Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Fiji Resort & Spa Hotel

4.0/5 4,147 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Grass tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing
    • Kayaking
    • Parasailing
    • Private beach
    • Sailing facilities
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Boasting waterfront views from most of its 296 rooms and suites, this distinctive Fiji Island resort blends contemporary comforts with timeless style. Our Fiji Island hotel complements stunning natural beauty with the finest personal luxuries.

  • 296 rooms
  • 55 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 16 family rooms
  • 25 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 12,544 reviews

Our guest reviews for Sofitel Fiji Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,147 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 21/01/2019 TripAdvisor review
« Fiji holiday »

Very basic accommodation and service. Had to choose an accommodation close to the airport as we were flying out to the islands early the next morning. We chose the sofitel as it seem the best out of all the resorts. Our room was the family room with the two bunks in a separate room. the kids room was the size of a very small bathroom with only a curtain separating it to the main bedroom. The beds were tiny and surely not the size of a regular single bed. the main bed was low and lumpy. The air conditioner was lound and clicked on and off all night. The walls are paper thin and obviously the type of familes that the resort attracts do not care about screaming and carrying on up and down the hallways.I would not recommend staying at the sofitel as we were very disappointed. Pricing of food was ridiculous - a pizza was $48.00!

Amit Business - 18/01/2019 AccorHotels certified review
« Accomadation and meals were lovely »

The room that I had stayed in 143 needs some attention (bathroom) water leak from wall and shower door stop was not correctly aligned. Apart from the above the room was very clean and no complaints about anything else. Your housekeeping staff were very good. Meals at the restaurants were lovely and so was the service.

Dirk V. Couples - 17/01/2019 AccorHotels certified review
« Awesome »

Great time spent,staff always smiling and always helpful. Love the the new fiji airways check in service at the hotel great idea and took the hassle of rushing to the airport with our lauggage. One of my favorite highlights of our stay there.

Anonymous Families - 17/01/2019 AccorHotels certified review
« Not as good as experienced previously »

The food had improved but was disappointed that there were not more theme nights. Poolside service was poor. Staff in adequately trained on Accor discounts applicable for card holders. Similarly reception staff were not aware of what was included in the packages offered by their own hotel. This made the whole dining/drinking experience unpleasant as you felt like you had to continually address the same issues. Very disappointing,

Cliff S. Families - 17/01/2019 AccorHotels certified review
« Fiendly and pleasant »

Liked the meals and good accommodation. Room air conditioning was great. The staff were very friendly and welcoming and helpful.

Jana Families - 17/01/2019 AccorHotels certified review
« Hotel is tired and in desperate need of a refurbishment. »

We booked to adjoining rooms with kids, got 2 rooms at virtually opposite ends of the resort. Mini bar was not filled up once during the whole stay. Rooms are ok, bathrooms are disgusting and why would you need a bath at a beach resort? Breakfast buffet was amazing and the food was great, staff work on Fiji time, don't be in a hurry ordering your coffee. Restaurants (if open) are ok and the food is reasonable.

Robyn Families - 17/01/2019 AccorHotels certified review

really greT

Michelle Families - 17/01/2019 AccorHotels certified review
« Great place for a family visit! »

We had family come to Fiji from Canada and Australia and all stayed at the Sofitel. It was a great place to relax, enjoy the beautiful weather, spend time with family and just be ourselves. The food and beverage choices were good and we appreciated the excellent service and the many amenities from the pool and beach to learning beginning SCUBA in the pool.

Jacqueline H. Couples - 17/01/2019 AccorHotels certified review
« Excellent atmosphere and politeness of staff »

This was my first overseas trip and it met my expectations. Atmosphere was excellent, food was excellent although Lagoon Restaurant for both breakfast and dinner could have had a higher temperature as food was not hot enough. The same for chilled food we found it was luke warm. Juices, water and milk was warm so I had to keep asking for ice. Rooms were beautiful and housekeeping was great. Could have had more info on cancelled events and were disappointed we didn't get to see the Fire Dancing on the night we had booked at Lagoon. I am still awaiting a response from Guest Relations into overcharges on our stay at the Hotel. A prompt response would be appreciated

Not N. Families - 17/01/2019 AccorHotels certified review
« Average »

This was my fourth time in Fiji and absolutely love it here. We booked our pre-paid accommodation at the Sofitel very early in 2018 and was not made aware of the renovations occurring. Later in 2018, it was published that renovations were taking place at the hotel. These renovations are very much needed as the hotel is run down and in need of an upgrade. The actual skeleton of the hotel however, is promising and I imagine once renovations are done there will no longer be old pool lounges, poor bathrooms (mould/tiny spaces) and deflated sun beds. I don't believe this hotel (as it stands) holds true the 5 star luxury branding it promotes. The services staff as usual are delightful and are an asset to the hotel name.

Anonymous Solo - 17/01/2019 AccorHotels certified review
« Low staff morale, heavy construction around pool »

Glad I was only there one night. Heavy green fencing in prep of rennovating pool area made it very difficult to enjoy the view of the ocean and walk around pool. Too crowded for meals. Staff was not very responsive as they were too busy, seemed resentful if tips were not forthcoming, language was "we hope to see you again", but staff was too distracted, worried about keeping up to really be believeable.

Genesio C. Families - 16/01/2019 AccorHotels certified review
« Great location and facilities for our stay »

We stayed with our daughter, son in law and 3 grand children. The facilities were brilliant for our needs. The dining was great and the rooms were well set up for families.

Gary H. Couples - 16/01/2019 AccorHotels certified review
« Overwhelmingly Brilliant »

From the moment we arrived we were greeted by friendly staff who went above and beyond at a beautiful resort. From a well set out pool area and bar/restaurant all with in close proximity to our ocean view room.

Xu Families - 16/01/2019 AccorHotels certified review
« very poor room conditions »

room conditions, facilities are very poor comparing the other hotels with similar price.

Carmen Families - 16/01/2019 AccorHotels certified review
« Pleasantly surprised. »

The customer service was fantastic, very approachable, helpful and friendly. I loved the ease of the 'Air Fiji' baggage and check in, the representative was also very friendly and the process enabled us to relax a little more at the hotel and enjoy the lovely buffet breakfast. I thought the room was overpriced (queen/bunk), I was expecting it to be bigger but it was comfortable, the kids loved it and it was in a quiet part of the resort. The spa was great, I loved that there was a menu for children at reasonable prices.

Krishneel Families - 15/01/2019 AccorHotels certified review
« Enjoyable end to our family vacation »

We found the hospitality very welcoming from the time we entered the resort to the time we checked out. The facilities were very well maintained, however due to the rainy weather, our room had a leak near the entrance. The foods served were delicious and my children enjoyed playing in the pool, even though it was interrupted by rain. We would love to come to Sofitel again for a longer stay. Thank you for your hospitality and making us feel welcome...Vinaka

Kuini M. Families - 15/01/2019 AccorHotels certified review
« Exceptional Check In »

The checking in was smooth, friendly, n hassle free. Enjoyed the welcome drink. Credit to the beautiful receptionist. Was pleasantly surprised by the little treat ie choco balls n rocky road delivered to the room. Will definitely return.

Linda Couples - 15/01/2019 AccorHotels certified review

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Bula Scott Thank you for taking the time to tell us about your experience at the Sofitel Fiji Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofitel Management

Rania S. Families - 15/01/2019 AccorHotels certified review
« Beautiful and memorable »

We had a great and enjoyable time at our stay in Sofitel Fiji Resort & Spa. We loved the warm culture of the Fijian people and staff and the staff were very accommodating and pleasurable. Special thanks to the staff in the Lagoon Restaurant Boulou and Ala who went above and beyond for our family and little girl who was a fussy eater at the time. We do however want to commit that some of the prices of the food and drinks were a bit too dear. But other than that we quite enjoyed our stay and look forward to returning in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Rania We very much appreciate your rating regarding your stay with us. We are glad that you had an enjoyable family stay with our caring and friendly staffs. I will pass your message to the Lagoon team. It makes us satisfied knowing that we were able to make your holiday a memorable one. Thank you again for sharing your experience, it will be our pleasure to welcome you back in the near future. Have a great week. Vinaka Sharika Guest Relations Manager

Anonymous Couples - 15/01/2019 AccorHotels certified review
« Relaxing »

Warm, friendly, relaxing, beautiful people.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Belinda We very much appreciate your rating regarding your stay with us. We are glad that you had a relaxing stay with our friendly staffs. Thank you again for sharing your experience, it will be our pleasure to welcome you back in the near future. Have a great week. Vinaka Sharika Guest Relations Manager

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