Hotel - Sofitel Fiji Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Fiji Resort & Spa Hotel

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4.0/5 3,795 reviews
All hotels in Denarau island
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Grass tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing
    • Kayaking
    • Parasailing
    • Private beach
    • Sailing facilities
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycle hire facilities
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Boasting waterfront views from most of its 296 rooms and suites, this distinctive Fiji Island resort blends contemporary comforts with timeless style. Our Fiji Island hotel complements stunning natural beauty with the finest personal luxuries.

  • 296 rooms
  • 55 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 16 family rooms
  • 25 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 10,005 reviews

Our guest reviews for Sofitel Fiji Resort & Spa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,795 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 23/04/2018
« Great Holiday »

We stayed at the Sofitel in Fiji, Denerau Island recently and had an excellent experience. The hotel was very good at recognizing my ACCOR Gold status and gave us a room upgrade on check in. The room was excellent and the staff were all outstanding from reception to the room service to the pool staff. We thoroughly enjoyed our stay and highly recommend this hotel.

AccorHotels certified review
Mua T. Business - 19/04/2018
« Extremely Satisfied »

Nice hotel and surroundings, efficient frontdesk services and the food & beverage services, and lovely food. The quick respond and action to our queries is commendable.

AccorHotels certified review
Anonymous Couples - 19/04/2018

Was overall disapotinted with our stay , there were a number of things that made our stay not very relaxing and we did end up extending our stay but changing hotels.

AccorHotels certified review
Alex Families - 19/04/2018
« Brilliant customer service »

All service was brillant. Just the room with my wife and 2 children was too small.

AccorHotels certified review
Angela C. Couples - 19/04/2018
« Angela C. »

Wonderful! We were made feel safe, comfortable and looked after during our recent stay when there was cyclone conditions. An extra special thankyou to the GM who made himself available to answer questions and help extend our stay when we were unable to get our island transfer. Would definitely recommend your hotel to others.

AccorHotels certified review
Donna C. Couples - 18/04/2018
« Relaxing and refreshing »

The first step into the hotel, I felt I was at home. Everyone was welcoming, courteous and extremely friendly. Beautiful location and the landscaping was outstanding.

AccorHotels certified review
Marc H. Business - 18/04/2018
« The Waitui Beach Club was wonderful, the staff were excellent. »

The reason we came to Sofitel was due to the Waitui Beach club adults only area. The service was excellent, a few of the staff at the Beach Club really stood out, namely, Silotti, Paulini and Annie. It was a little disappointing however, that due to a large conference being held at the resort the V restaurant was unavailable some times during our stay. We also had some difficulty with some of the front office staff when some of our party were delayed due to Cyclone Keni. We found there was no real help from anyone on that particular day. We came to the resort for a business meeting ourselves and Natanya was brilliant with organising our conference. We loved the executive board room and will be coming back again next year.

AccorHotels certified review
Sarah Families - 18/04/2018
« Wonderful »

Amazing staff. Rooms need a bit of work. It would be great to have a room layout that suited older kids as bit better 9 and 11. Liked that there seemed to be some reasonably priced deals.

AccorHotels certified review
Craig Couples - 17/04/2018
« Wonderful Resort with fabulous staff »

Everything about the resort was spot on. The only disappointment I had was the inability to get an upgrade. I specifically requested this. Furthermore there was no discussion or mention of why there was no upgrade. I acknowledge that there was a major conference and an upgrade would be unlikely. So my suggestion is to advise there is not one available.

AccorHotels certified review
Ryan Families - 17/04/2018
« Thoroughly Enjoyable »

We had a wonderful experience in the hotel, from the moment at check in where we met the Manager, the friendly front counter staff, the welcome drinks and the information about the hotel, to the dinner service where the staff told us everything about the buffet dinner, the show. It was just a wonderful stay. Great beds, sheets, we had enough of everything. The view from the room had the sea and ocean. It was one of the best stays that I have ever experienced in a hotel and we have stayed at many.

AccorHotels certified review
Troy B. Friends - 17/04/2018
« Our luxury end to our holiday in Fiji did not go to plan... »

First off the staff were excellent as has been our experience at other hotels and resorts in Fiji. Outside appearances the Sofitel looks great. On the inside - meaning our room - we were disappointed. Plus we had some issues with dinner one night. All detailed below - these were all discussed with Reception and the Duty Managers who were very apologetic and advised that later this year the hotel is due to be renovated. Room. Day 1. We stayed in a Luxury Oceanside Room. Room 236. Decor was nice and as stated. There was a balcony with a nice view onto the gardens and ocean. The air-con worked really well and was quiet. There was however no sound system as detailed in room description. However the bathroom was a let down. A shower in a small bath with toilet also in the room - so small you had to manoeuvre around to get in & out of the shower/bath. And when you had a shower the screen on the side of the bath leaked so much the floor was flooded which made getting out hazardous. The screen also had a small movable section to open to make space getting into shower/bath easier - well when my wife went to fold this back the hinge pin dropped out of the hinge and the panel fell towards the floor. My wife was able to grab it prior to it hitting the floor. Luckily I was in the room and able to find the pin and re-insert it – which I did and it fell straight through to the floor. I then found the pin and the screw-in cap which held the pin in place and fixed it again. Nice to have complimentary water in the room. However it was never replenished. Our friends who were staying in Room 241 – has water re-stocked morning and night. Go figure – we were only 5 rooms apart. The room had a nicely stocked mini-bar fridge. However we had to turn it off at night due to the excessive noise it made. The so-called Sofitel My-Bed was one of the worst beds I have slept on. The mattress topper did not really cushion you and on the top and left hand side of the bed there was a 150mm gap from the topper to the side of the bed. I know people like soft pillows but these would go flat offer no support as soon as you laid on them. I asked housekeeping to ask if they had harder pillows and was told no sorry they only had what was in the rooms. Day 2. While out for dinner I went back to our room to get my Le Club card to enable discount for dinner. Arrived back at room and tried to open safe and it would not open. Rang reception and asked for assistance. While waiting for the duty manager to arrive I thought I would watch some TV – turned it on and nothing. Also at this time noticed that the fridge was not working (yes we had turned it back on earlier in the morning). Duty Manager was able to fix all except the TV. Food & Beverage. There is a good selection of venues to dine at and bars to enjoy a drink. The Lagoon Restaurant was fabulous for breakfast and the International Themed Buffet for dinner was brilliant. Salt was great for pool side snack and lunch. We had dinner at Salt on Day 2 and the food was very nice but the dinner did not go without some mishaps. Every course had its troubles. Entrée – my meal was missed and I had to wait for it to be made. Mains – our friend ordered the Yasawa Grilled Fish however what was brought to the table was the tuna steak. They graciously allowed him to have this dish while his fish was cooked. Dessert – only our wives had dessert – vanilla ice-cream – one with chocolate topping, one without – both arrived without. Also we were asked virtually as we finished our entrees if we were ready for Mains. We said ok as we thought by the time it is made it will give us a breather. However the Mains came straight to the table – no surprise that they were lukewarm as they had obviously been sitting there a while. Overall not a great last night dinner. Latitude 17 made a very nice coffee and the Breeze Bar was a great place to hang out after dinner and listen to live music. Amenities. Pool – in the past week having stayed at The Westin, The Novotel, The Sheraton and Sofitel (yes we tried them all after our Blue Lagoon Cruise was canceled due to Cyclone Keni) we could definitely say the pool at the Sofitel is one of the best in Denarau. Very large, differing depths, plenty of space and clean. SoSpa – we indulged in a couples massage while here and found it to be brilliant. The staff were such a pleasure from the moment you walked in. Separate change rooms were shown where you were supplied with a locker to store your clothing and a robe. Fruit infused water was offered prior to our massage. We were then shown to a private Bure for our massage and afterwards were able to sit on day beds looking out onto the ocean enjoying a glass of bubbles. A very relaxing time. Overall impression of the Sofitel Fiji Resort & Spa was that it had good and bad points. The bad points however overshadowed the good as this was supposed to be the luxury end to our holiday in Fiji.

AccorHotels certified review
Annie A. J. R. Couples - 16/04/2018
« Overall good quality. . »

It was enjoyable. The staff make the difference. All happy and helpful. Concierge brilliant. The Parisienne cafe an excellent snack choice and staff are superb. Food at evening buffet average. Our room 241 had some mould and was damp. However it had been raining for weeks. Beds excellent. Shower leaked onto floor.

Our hotel has responded to the review
Our hotel has responded to the review

Bula John & Annie We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. Please allow me to express my sincerest apologies for the rainy week and the damp smell in the room. However, we are happy to read that overall you had an enjoyable stay with our happy staff and great service. It is our hope that you will give us a chance to better serve you in the near future. Kind Regards, Sharika Guest Relations Manager

AccorHotels certified review
Christine Families - 16/04/2018
« wonderful stay »

friendly & helpful staff clean environment

Our hotel has responded to the review
Our hotel has responded to the review

Bula Christine We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are happy to read that you had a wonderful stay with our happy and helpful staffs. We look forward to welcoming you back in the near future. Kind Regards, Sharika Guest Relations Manager

AccorHotels certified review
John Couples - 16/04/2018
« Comfortable room - shame about the weather. »

Room was great. Cleaning staff also excellent. Loved the breakfast at the restaurant. Service at the pool bar was very slow.

Our hotel has responded to the review
Our hotel has responded to the review

Bula John & Frances We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. I am really sorry for the slow service around the pool. We will pass the F&B Manager. However, we are happy to read that good stay with our excellent staffs and lovely breakfast. We look forward to welcoming you back in the near future. Kind Regards, Sharika Guest Relations Manager

AccorHotels certified review
Wayne B. Couples - 16/04/2018
« Very good service generally,just one bad experience with on waitress. »

Very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Wayne We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. Please allow me to express my sincerest apologies for one bad experience with the waitress. However, we are happy to read that overall you had a very enjoyable stay with very good service. Do email me directly for any future bookings on h5… We look forward to welcoming you back in the near future. Kind Regards, Sharika Guest Relations Manager

AccorHotels certified review
Barbara S. Couples - 16/04/2018
« Friendly and courteous »

We enjoyed this Hotel experience. The weather this trip was not in our favour and we had a late flight home it would have been nice to of been granted a late check out so that we could have made use of the fine weather and enjoyed some of the water sport activities provided by this hotel. We did manage a last swim in the pool but had to cart around our change clothes and then repack our luggage. The last day was very boring having to wait around for our pick up to go to the airport. The Hotel was clean and the grounds beautiful as we had remembered from our previous trips to Port Denarau.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Barbara We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. I am sorry for the weather not being favorable during this trip. However, happy that you enjoyed the overall time with friendly service. We look forward to welcoming you back in the near future. Kind Regards, Sharika Guest Relations Manager

AccorHotels certified review
Dan Business - 16/04/2018
« Great service! »

I was very happy with the service.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Dan We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are happy to read that you had an enjoyable stay with great service. We look forward to welcoming you back in the near future. Kind Regards, Sharika Guest Relations Manager

AccorHotels certified review
Ben Business - 16/04/2018
« Excellent service, provided by wonderful staff »

The Staff made my stay memorable

Our hotel has responded to the review
Our hotel has responded to the review

Bula Ben We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are happy to read that you had an enjoyable with excellent service and our wonderful staffs who made your stay a memorable one. We look forward to welcoming you back soon. Kind Regards, Sharika Guest Relations Manager

AccorHotels certified review
Gavin G. Couples - 16/04/2018
« We enjoyed our break at your Sofitel Fiji Resort and Spa »

It was a lovely experience sitting around the pool relaxing and soaking in the atmosphere. Your rooms are comfortable and the service was great and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Gavin & Lynne We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are thrilled to read that you had a lovely experience with friendly and great service. We look forward to welcoming you back in the near future. Kind Regards, Sharika Guest Relations Manager

AccorHotels certified review
Christine S. Couples - 16/04/2018
« Short and sweet »

Have stayed here a few times now and never did I feel disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Christine We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are happy to read that you had another short and sweet stay with us and we did not disappoint you. It is our hope that you will continue giving us a chance to better serve you. Kind Regards, Sharika Guest Relations Manager

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