Hotel - Sofitel Fiji Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Fiji Resort & Spa Hotel

4.0/5 3,906 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Grass tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing
    • Kayaking
    • Parasailing
    • Private beach
    • Sailing facilities
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Boasting waterfront views from most of its 296 rooms and suites, this distinctive Fiji Island resort blends contemporary comforts with timeless style. Our Fiji Island hotel complements stunning natural beauty with the finest personal luxuries.

  • 296 rooms
  • 55 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 16 family rooms
  • 25 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 10,830 reviews

Our guest reviews for Sofitel Fiji Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,906 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 15/07/2018 TripAdvisor review
« Disappointing Stay »

We returned to the Sofitel after our amazing holiday in May 2016, so when it came to rebooking in 2018 there was no question where we would stay. But unfortunately our stay this time around in May/June was very different to our last stay in 2016. The whole feel of the resort had changed. The food prices had increased by an extreme amount, happy hour was almost nonexistent, you also needed to be careful who you ordered drinks from if Salt bar took your order during Latitudes happy hour you would be charged full price - very confusing and frustrating. We also had to deal with the inconvenience of the Accor meals discount being reduced from 50% to 25% part way through our stay, my husband was able to sort this out but this really is not something you should need to deal with each time you pay for your meal. The rooms are or an average standard, my boys rolled off the bed several times due to the mattress quality, next to no side support. the shower leaked so we needed to have a towel permanently on the floor to avoid a puddle of water. Overall it was a disappointing stay, so when we return to Fiji next the Sofitel will not be a first choice of accommodation.

Family - 15/07/2018 TripAdvisor review
« could have been better »

Enjoyed it overall but it wasn't the best stay we have had at the Sofitel. Room wasn't ready until 2 hours after check in time. Loyalty program not recognized in the way it should be. Internet upgrade failed to go through. Service at the Salt bar was slower than FIJI time slow. Room was fine, clean good location. Food was great. Pool was great. Check out was painful but got there in the end. We will go back I'm sure.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Bula alunmarct Thank you very much for your feedback. Please allow me to express my sincerest apologies for the room not being ready one arrival and check-out taken long. The upgrade failed as due to full occupancy there were no availability. Nevertheless, we are happy to know that you had an enjoyable stay overall with great pool and food. It is our hope that you will give us a chance to better serve you in the near future with better service. Kind regards Vincent M General Manager

Sophie Families - 11/07/2018 AccorHotels certified review
« Average »

My daughter caught hand foot and mouth, our room was dirty . People partied until 11.30 pm and during the day they started very loud building all day long . Made the trip terrible

Louise W. S. Families - 11/07/2018 AccorHotels certified review
« Underehelming »

Whilst only one night we arrived and couldn’t get a lounge by the pool, went to get a sandwiche to eat while waiting for our room, they were out of chicken, asked for our sandwiche to be hot...it was burnt but cold!? Dinner at the beach club was “ok” though service was beyond slow....and yet we arrived early and there weren’t many people there! Breakfast was average. The Porter service however was outstanding- they even remembered we had only been there since yesterday! :-)

John B. Families - 11/07/2018 AccorHotels certified review
« Very enjoyable stay »

We had a great holiday. Did find the food and drinks very expensive and that was before the government taxes which added 25%.....Fiji government needs to be mindful of not over taxing because other destinations are cheaper. Your resort needs more for older kids which we had like games room with billiards ,table tennis, tennis courts. Other nearby resorts have them and our kids wanted them

Patpong L. Friends - 11/07/2018 AccorHotels certified review
« Le club Platinum benefits are so poor »

Poor Room upgrade, poor late check in, poor early check out, staff called twice at noon to check out. Service was terrible.

Shuaib Couples - 11/07/2018 AccorHotels certified review
« The room was bit old »

The room service was very delayed if u order food u get serveed in an hours time

Our hotel has responded to the review
Our hotel has responded to the review

Bula Shuaib We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. Please allow me to express my sincerest apologies for your experience not being as expected. Our major renovation is to start shortly. We look forward to welcoming you back soon. Best regards, Sharika Guest Relations Manager

Shantal Families - 11/07/2018 AccorHotels certified review
« Amazing place! »

My sister and I had the most amazing time. I'm definitely bringing my son next time as there is so much for families and children to do. A beautiful place with a beautiful culture.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Shantal We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are delighted to know that you had a great and extremely relaxing stay with us enjoying the beautiful weather and our lovely friendly staffs We look forward to welcoming you back soon. Best regards, Sharika Guest Relations Manager

Lorraine B. Solo - 11/07/2018 AccorHotels certified review

Staff were friendly and helpful can’t to come back in November

Our hotel has responded to the review
Our hotel has responded to the review

Bula Lorraine We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are delighted to know that you had a great and extremely relaxing stay with us enjoying the beautiful weather and our lovely friendly staffs We look forward to welcoming you back soon. Best regards, Sharika Guest Relations Manager

Lori L. D. Couples - 11/07/2018 AccorHotels certified review
« Sadly very dissatisfied with our experience at your resort in Fiji. »

We booked a day room and were told we could check in at 11am. We arrived early and were told to wait until 11am. At 11am our room was not ready and they told us to wait longer. We waited a bit longer then came to the front desk again. They told us our room still wasn’t ready and to go sit by the pool and wait and they’d bring us our key. We sat by the pool, in our ‘plane clothes-pants and long sleeves,’ with our 3 bags (our big luggage was ‘held’ by the front). Nobody ever came to get us so we went up to the front again and asked for our keys. They then scanned the keys and gave them to us. No mention of our bags or apologies. We saw our bags and took them - without anyone asking us if they were ours - great security. After arriving at our room, a lady tried to enter the room with her key stating that was her room and she was checking out soon. What a mess. And that was only checking in. Overall your staff was not friendly or accommodating. We were disappointed in our stay and surprised based on the Sofitel hotels we stayed in in other locations.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Lori Thank you for taking the time to tell us about your experience at the Sofitel Fiji Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies as we running on 100%. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofitel Management

Ian C. Families - 11/07/2018 AccorHotels certified review
« Excellent service »

As an Accor member, my check in experience was top notch, and made my family feel very welcomed.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Ianr We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are delighted to know that you had a great and extremely relaxing stay with us enjoying the beautiful weather and our lovely friendly staffs We look forward to welcoming you back soon. Best regards, Sharika Guest Relations Manager

Krystal Couples - 11/07/2018 AccorHotels certified review
« Pretty good - however could be improved »

My partner and I were booked at the Sofitel for 4 nights. We were very much looking forward to staying here as it was a 5 star resort. We stayed another 5 star resort before coming to the Sofitel as we wanted to split our time up. There were a few things the other resort offered, however you had to pay for at the Sofitel eg. Adults only area, fast wifi, new room movies, room service delivery etc. Another negative was the bathroom in our room, it was very dated and small. Plus every time you had a shower the floor got wet. There were heaps of positives as well but just thought for the money you are paying, it would be nice to have the extras added in.

Brooksie Families - 11/07/2018 AccorHotels certified review
« First class service all the way »

Our stay from start to finish was nothing but exceptional. The location, room styling, staff attentiveness and friendliness, food, cleanliness, activities etc were all above expectations. Considering it was peak season and they were fully booked, we received excellent service and felt at home during our stay. Thank you for a memorable trip.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Michelle We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are delighted to know that you had a great and extremely relaxing stay with us enjoying the beautiful weather and our lovely friendly staffs We look forward to welcoming you back soon. Best regards, Sharika Guest Relations Manager

Anonymous Families - 11/07/2018 AccorHotels certified review
« a fantastic relaxing getaway from the reality of busy life! »

The Sofitel resort offered fantastic service, facilities and a beautiful setting! A truely relaxing holiday, however, the rooms are on the ‘tired’ side of life. Friendly helpful staff and a pool that was perfect for both kids & adults!!

Our hotel has responded to the review
Our hotel has responded to the review

Bula Tania We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are delighted to know that you had a great and extremely relaxing stay with us enjoying the beautiful weather and our lovely friendly staffs We look forward to welcoming you back soon. Best regards, Sharika Guest Relations Manager

Kate Families - 11/07/2018 AccorHotels certified review
« Awesome »

Excellent accommodation, fabulous family activities, fun kids club, great food options, beautiful pool and facilities, ideallic location.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Kathryn We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are delighted to know that you had a great and extremely relaxing stay with us enjoying the beautiful weather and our lovely friendly staffs We look forward to welcoming you back soon. Best regards, Sharika Guest Relations Manager

Miles R. Couples - 11/07/2018 AccorHotels certified review
« Almost Everything we would have hoped for/expected »

Extremely relaxing with great friendly service and food choices . Water sports package well used and worthwhile . Rooms large clean and very comfortable bed. Would have expected at this level of accomodation that you provide airport transfers ( Nadi is close by) as opposed to being recommended relatively expensive options.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Miles We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are delighted to know that you had a great and extremely relaxing stay with us enjoying the beautiful weather and our lovely friendly staffs We look forward to welcoming you back soon. Best regards, Sharika Guest Relations Manager

Robert H. Couples - 11/07/2018 AccorHotels certified review
« Comfortable and enjoyable »

Our room was comfortable but dated. Shower over bath was a disapointment in a hotel of this overall standard. Staff were always welcoming and helpful. Rina on the housekeeping team, particularly so. We did not receive check-in services in the Waitui lounge as advertised. Food was generally of a good standard, except at Salt where we twice had meals of poor quality, so did not return there. Apart from these issues, we greatly enjoyed our time in Fiji

Our hotel has responded to the review
Our hotel has responded to the review

Bula Roberth & Hilary We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are delighted to know that you had a great and extremely relaxing stay with us enjoying the beautiful weather and our lovely friendly staffs and thank you for your feedback and we sincerely apologies for the inconvenient caused. We look forward to welcoming you back soon. Best regards, Sharika Guest Relations Manager

Rajnil K. Couples - 10/07/2018 AccorHotels certified review
« Enjoyable »

It was very enjoyable stay for us.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Rajnil We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are delighted to know that you had a great and extremely relaxing stay with us enjoying the beautiful weather and our lovely friendly staffs We look forward to welcoming you back soon. Best regards, Sharika Guest Relations Manager

Brendan Families - 10/07/2018 AccorHotels certified review
« Expensive and run down »

The hotel was lovely, my bathroom was not, I also didn’t appreciate all the pricing scams going on. Everything was over priced because there was always some sort of discount, if you didn’t spend 10min haggling to work out how the discount applied you paid full price. Why should I have to show my accord club card for every drink? Why did I get talked into one meal deal only find it was cheaper with another deal, how many times was I entitled to a deal and asked for it only to see it missing on my bill.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Brendan We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. Please allow me to express my sincerest apologies for the bathroom and price experience not being as expected. With the membership there is no discount on drinks only food. Reason to show card in outlets is they do not see your membership details so once you show card discounts are given then upon check-out you don't need to wait till discount is applied. It is our hope that you will give us a chance to better serve you in the near future. Best regards, Sharika Guest Relations Manager

Anonymous Families - 10/07/2018 AccorHotels certified review
« We enjoy staying at the Sofitel as it is easy to get to and a relaxing holiday »

My husband did not like the bathroom set up with the shower over the bath. I understand that you may be refurbishing which will improve our experience

Our hotel has responded to the review
Our hotel has responded to the review

Bula Adele We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. We are delighted to know that you had a great and extremely relaxing stay with us enjoying the beautiful weather and our lovely friendly staffs and thank you for your feedback and we sincerely apologies for the inconvenient caused. We look forward to welcoming you back soon. Best regards, Sharika Guest Relations Manager

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