Hotel - Sofitel Fiji Resort and Spa
Sofitel Hotel Sofitel Hotel

Sofitel Fiji Resort and Spa Hotel

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4.0/5 3,738 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 459.00 FJD Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Grass tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing
    • Kayaking
    • Parasailing
    • Private beach
    • Sailing facilities
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycle hire facilities
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Boasting waterfront views from most of its 296 rooms and suites, this distinctive Fiji Island resort blends contemporary comforts with timeless style. Our Fiji Island hotel complements stunning natural beauty with the finest personal luxuries.

  • 296 rooms
  • 55 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 16 family rooms
  • 25 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 9,506 reviews

Our guest reviews for Sofitel Fiji Resort and Spa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,738 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 19/02/2018
« 2 day stay at Sofitel Denerau »

Beautiful setting. great rooms, very good staff very friendly but food and beverage prices very expensive and not worth the cost. the Salt Restaurant by the pool needs massive renovation to bring it up to A grade food safety standards. to have birds come and go and rest on the food being prepared with staff trying to shoo away is unacceptyable from a top grade resort hotel.

AccorHotels certified review
Graham Couples - 17/02/2018
« Great room and location for hotel, weather outside your control »

The staff were very friendly and helpful. The Salt Bar was disgusting birds walking all over food waiting to be cooked in pizza oven did not thrill us and guests at table next door packed up and went elsewhere. your food and beverage prices are way out of line. $50 for breakfast is ridiculous. Your other meal and beverage prices were way too expensive. when you can go around to the Denerau wharf and pay less than half your prices for as good a meal and beverage service this does not entice me to use any of your restaurants again.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Mr H., Great to have had you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay. I'm sorry to note that the food experience didn't meet your expectations as highly as other aspects of the stay. I wonder if I might trouble you for a little further information in this regard, so that I might relay your feedback to our Food & Beverage Director We always appreciate guests taking the time to share their experience with us. Your suggestions help shape our offering going forward, ensuring that we provide the best guest experience possible, and it is our hope that you will give us a chance to better serve you in the near future. Vinaka, Vincent M General Manager

AccorHotels certified review
Nathan B. Couples - 17/02/2018
« Absolutely exceeded expectations »

The staff were friendly, helpful and fantastic to deal with

Our hotel has responded to the review
Our hotel has responded to the review

Bula Mr B., Great to have you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay. We are thrilled to know that you had a fantastic stay with our friendly and helpful staffs.I am satisfied to know that we were able to exceed your expectation. We always appreciate guests taking the time to share their experience with us and it is our honor to welcome you back soon for your next holiday with us. Vinaka, Vincent M General Manager

AccorHotels certified review
Geoff B. Couples - 17/02/2018
« Nice Hotel but poor bathrooms »

First class hotel and staff on all the general areas. Hotel rooms comfortable but bathrooms in need of update.

AccorHotels certified review
Jamie A. Families - 17/02/2018
« Your staff made the trip »

Good, people that work there are world class. Hotel is average because $89 for buffet options/variety was poor and need more, room has mozzies and bed bugs with my daughter bitten excessively luckily we were leaving and we booked 2 queen beds but were given something different. Quality of you cocktails is sensational. I was in Mexico 3 weeks ago and it’s cheaper for an Australian to Go to Mexico(cancun) vs Fiji eg food, accomodation, kids activities.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Mr A., Great to have had you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay. I'm sorry to note that the buffet dinner experience didn't meet your expectations as highly as other aspects of the stay. I wonder if I might trouble you for a little further information in this regard, so that I might relay your feedback to our Food & Beverage Director. Nevertheless, it is a pleasure to know that our staffs made your trip an enjoyable one. We always appreciate guests taking the time to share their experience with us. Your suggestions help shape our offering going forward, ensuring that we provide the best guest experience possible, and it is our hope that you will give us a chance to better serve you in the near future. Vinaka, Vincent M General Manager

AccorHotels certified review
Michael M. Couples - 16/02/2018
« A great birthday break »

We stayed for 5 nights and thoroughly enjoyed our stay.The hotel staff are lovely and made us feel at home.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Mr J M., Great to have you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay. We are thrilled to know that you had thoroughly enjoyed your stay with our lovely staffs who made you feel like family. We always appreciate guests taking the time to share their experience with us and it is our honor to welcome you back soon for your next holiday with us. Vinaka, Vincent M General Manager

AccorHotels certified review
Jean N. L. Friends - 15/02/2018
« Ordinary to dissapointing »

Food was below average and cost in general was too high for what you got

AccorHotels certified review
Anonymous Couples - 14/02/2018
« Comfortable »

Staff are friendly & helpful. Room was very tired. Room service meals were below standard.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Ms R., We very much appreciate your comments regarding your stay at the Sofitel Fiji Resort and Spa. Please allow me to express my sincerest apologies for the room service meal being below standard. I have passed your message to the Food & Beverage Director to action accordingly. However, I am glad to know that you had a comfortable stay with our friendly and helpful staffs. Thank you again for sharing your experience, and it is our hope that you will give us a chance to better serve you in the near future. Sincerely, Vincent M General Manager

AccorHotels certified review
Pierrette H. Couples - 14/02/2018
« Very Nice, needs more activities & food services »

Very nice, clean Resort, Fantastic staff The Resort would benefit from having some activities in the evenings, besides music and drinking, Perhaps the odd movie, special dinner nights, traditional dancing etc Perhaps some sort of mid range dining to keep guests in hotel for dinner Pool is fabulous, but perhaps a swim up bar for main pool and a warm spa for cooler dy/nights

Our hotel has responded to the review
Our hotel has responded to the review

Bula Ms B., Great to have you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay. We are grateful to know that you had a good stay with our fantastic staffs. We do have Meke (Saturdays), Polynesian (Tuesdays) dances and live band in Breeze bar daily. Thank you for your suggestions as we have noted it down. We always appreciate guests taking the time to share their experience with us and it is our honor to welcome you back soon for your next holiday with us. Vinaka, Vincent M General Manager

AccorHotels certified review
Anonymous Friends - 13/02/2018
« The Waitui Beach Club is worth paying extra for (so amazing) as the hotel is now quite tired. »

The new Waitui Beach club blew me away. I will no doubt return to stay in the newer renovated rooms and get Waitui Beach Club access (Jerry is amazing!) . Our check in process and welcome was lovely! However, the rest of the hotel is definitely showing its age. The Bathrooms are tiny and old, buffet breakfast wasn't great and the steam room in the spa is falling apart? Our massage at the Spa was unfortunately really under whelming. I hear there is a renovation about to start. Good to hear!

AccorHotels certified review
Phil Couples - 13/02/2018
« Very welcoming and relaxing. »

The staff at the resort were so friendly, it didn't matter if they were working in the restaurant or as a gardener, they always had a smile on their face. The room was fantastic along with the resort amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Mr J., Great to have you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay. We are thrilled to know that you had a very welcoming and relaxing experience with our friendly staffs who well looked after you. We always appreciate guests taking the time to share their experience with us and it is our honor to welcome you back soon for your next holiday with us. Vinaka, Vincent M General Manager

AccorHotels certified review
Rebeccaec M. Families - 13/02/2018
« Not 5 Star in my mind or experience »

It was ok. I expected better service from the Sofitel brand. I didn't like getting told that bfast would be organized, then having tickets to fill out then finally on our 3rd day of being there having our name on the manifest. Also asking about the laundry and being told it was upstairs & free but not being told exactly where. And then finding out it cost to use then machine in laundry getting stuck. Absolutely NO pool service at all. On our second day of being there (11th Jan) it was stinking hot so I got up to buy an OJ, sat back down by the pool & said to my friend after finishing the OJ that I'd love to be asked for another one. And then commenting I could be upsold a cocktail or 2 plus lunch etc. I've had 23 years experience in hospitality & 6 of those years in 5 star resorts & I was shocked that 1. You didn't look after your guests this way 2. You are leaving money at the table. Average cocktail was around $18 x 2 = $36 times min of 50 adults at pool = an extra $1800 per day which is $12600 per week/655200 per year based on just 2 cocktails. And to go to the outdoor bar & not always get friendly service? I'd have had a serious talk with my staff. And this is not in peak season. I'd hate to see it when it's under the pump. At one stage I watched the Managers doing their early evening walk around and saw all 3 walk past a cushion on the ground behind a customers seat at the outdoor bar....twice. No wonder your staff are lapsing in attention to detail. How can they have it when the culture from above hasn't created it. Rooms were ok. Outdated and shower leaked onto the floor through the glass gap. I chose the Sofitel based on reputation around the World, if I was to ever come back to Fiji I would now try the Wyndham. I want to go somewhere where I have people thinking for me not me chasing staff up for things. This is the point of a 5 star resort that even my 9 year old was frustrated. This was a holiday 18 months in the making after my baby was diagnosed with a rare brain disease..it was a holiday to relax us after the myriad of hospital stays, lack of sleep & everything else that goes with a complex disease. And I came home not really that relaxed and definitely disappointed. I get embarrassed when people ask about our holidays. Grateful to have gotten away but really it would be summed up as " Meh".

AccorHotels certified review
Tim Couples - 13/02/2018
« A great stay in beautiful location »

Great team working at the hotel - very friendly people Rooms are a little dated Beach club is amazing Big thanks to Sharika

Our hotel has responded to the review
Our hotel has responded to the review

Bula Mr S., Great to have you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay. We are thrilled to know that you had a very enjoyable experience with our great team for look after you especially Sharika. Our major renovations plans are in progress for this year. We always appreciate guests taking the time to share their experience with us and it is our honor to welcome you back soon for your next holiday with us. Vinaka, Vincent M General Manager

AccorHotels certified review
Dean E. Business - 13/02/2018
« The Food was Very Average no highlights. »

Everything was ok except the food very average most appalling were the prawns when visiting an exotic island you expect great seafood what did you do import it from Vietnam ?

Our hotel has responded to the review
Our hotel has responded to the review

Bula Mr E., Thank you for taking the time to tell us about your experience at the Sofitel Fiji Resort and Spa. I am sorry that your food experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. However, I am happy to know that overall your stay was OK. I am sorry once again for the food experience being a let down. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent M General Manager

AccorHotels certified review
Mimi R. Couples - 13/02/2018

It was very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Mr & Mrs R., Great to have you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay. We are thrilled to know that you had a very enjoyable experience with us. We always appreciate guests taking the time to share their experience with us and it is our honor to welcome you back soon for your next holiday with us. Vinaka, Vincent M General Manager

AccorHotels certified review
Anonymous Couples - 13/02/2018
« Beautiful resort. »

We enjoyed our stay and the staff is exceptional. We would like to see a little better pricing on drinks and food.

Our hotel has responded to the review
Our hotel has responded to the review

Bula James & Gloria Great to have you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay. We are thrilled to know that you had a very enjoyable stay with our exceptional staffs. We always appreciate guests taking the time to share their experience with us and it is our honor to welcome you back soon for your next holiday with us. Vinaka, Vincent M General Manager

AccorHotels certified review
Suzanne E. Couples - 13/02/2018
« Mixed feelings »

I have never been to fiji without a stay at the sofitel this time no different. We stayed as a waitaui guest and a good experience this was except for 2 days of rain but that did not matter. The cocktails were disappointing. Our room was getting tired no improvements since i started coming here and cleanliness disappointing with mould growing on the grout in the shower floor not vacuumed as could still see where the ckeaners had missed a bedside draw open and i could see glass ring marks on the tv cabinet. But my worse dissappointment was we were never greated as an accor member even though i told them amd handed my mrmbership card to the receptionist were never offered a drink or newspaper we have alwaus received a little gift in our room but this time nothing so disappointed. Your staff as usual as exceptional, service great. I was shocked to see champagne served in plastic i can understand the pool but never in a bar or restuarant we requested glass and received it but this act alone is not 5 star. We left with mixed feelings about ever rerurning.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Ms E., Great to have you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay. Please allow me to express my sincerest apologies for the weather and cocktail experience not being as expected. Our major renovation plans are in progress for this year. Our loyalty members are our priority and I am personally really sorry for not being recognized. Please note next time there will be a difference as our members check-in desks will change with service at a different level from 1st March. Please email me directly on h5… when you are visiting us in future and I will personally look after you. However, I am happy to know to know that you had a good stay with great service from our exceptional staffs. Thank you for your loyalty as our AccorPlus member. We always appreciate guests taking the time to share their experience with us and it is our hope that you will give us a chance to better serve you in the near future. Vinaka, Sharika Vandhna Guest Relation Manager

AccorHotels certified review
Anonymous Couples - 12/02/2018
« Had a terrific time. All staff where great. »

Had a lot of fun. Staff where great.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Trevor & S., Great to have you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay. We are thrilled to know that you had a terrific time with our great staffs. We always appreciate guests taking the time to share their experience with us and it is our honor to welcome you back soon for your next holiday with us. Vinaka, Vincent M General Manager

AccorHotels certified review
Taina Families - 12/02/2018
« Beautiful »

It was awesome. Totally a different feel from our previous stay as corporate member.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Ms S., Great to have you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay. We are thrilled to know that you had an awesome experience with us. We always appreciate guests taking the time to share their experience with us and it is our honor to welcome you back soon for your next holiday with us. Vinaka, Vincent M General Manager

AccorHotels certified review
Shazleen A. Families - 11/02/2018
« Standard are dropped »

I have check on 12.01.18 for our wedding anniversary I have asked them make sofa bed for my daughter we went out for celebration came back bed was not made call house keeping no one came on first second day our room was not clean until I call house keeping at 6.30pm.It was really bad experience.I stayed reef hotel their standards are 10/10.

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