Hotel - Mercure Milano Centro
Mercure Hotel Mercure Hotel

Mercure Milano Centro

4.0/5 735 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Private indoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-11:30/17:00-21:00
    • Opening hours : Week-end 07:00-11:30/17:00-21:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

32 elegant rooms where attention to detail and warm colors create the ultimate in comfort, with facilities including free WIFI, laptop safe, LCD TV with Sky and international channels, air conditioning, and tea and coffee making facilities.

  • 32 rooms
  • 32 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 853 reviews

Our guest reviews for Mercure Milano Centro

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 735 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Simon Families - 08/08/2018 AccorHotels certified review
« Perfect city break hotel »

Charming hotel, perfectly located for metro, tram and walking routes to explore Milan’s main cultural attractions. Very friendly staff, comfortable well-equipped rooms, effective air-con (important as daytime temperatures were 40+ at times.) The only criticism was the room key was a poor fit for the lock: the first key we were given wouldn’t open the door at all, even for the staff member who tried. The replacement required lots of struggling! Time to call a locksmith. *Everything* else was immaculate, though.

Anonymous Couples - 31/07/2018 AccorHotels certified review
« The people who work at this HoteL are fabulous. »

Very good.

Peter K. Friends - 29/07/2018 AccorHotels certified review
« fine - comfortable and convenient location »

As above. My only criticism is that the breakfast was very poor value for money. Otherwise - fine.

Santina Friends - 19/07/2018 AccorHotels certified review

Pleasamt & convenient friendly staff

Business - 19/07/2018 TripAdvisor review
« A Real Excellence »

I was very happy with the hospitality and amazed by the quality in the services, attitude and professionalism that the hotel reflected. The breakfast was a dream, and I will definitely come back to stay for a longer period of time.

Chriss Couples - 14/07/2018 AccorHotels certified review
« Convenient location with metro and other facilities on doorstep, comfortable, room and bed. »

We were greeted by a friendly team from the beginning of our stay. The room air conditioning was quietly efficient. The bed was firm but one of the most comfortable I have come across. We did not take advantage of the breakfast as we were visiting the local area most days. Having the metro entrance just outside meant we could travel to most parts of the city without any problem. There was a mixture of cafes/restaurants close by.

Nalinthip V. Families - 10/07/2018 AccorHotels certified review

VERY GOOD SERVICE.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

Anonymous Couples - 09/07/2018 AccorHotels certified review
« Very Central good location train and restaurants etc »

Very pleasant lovely room

Luca Business - 09/07/2018 AccorHotels certified review
« Good room. Poor breakfast »

Room was nice and clean and quiet. Breakfast was poor, really poor. Concierge's service was good and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your breakfast experience didn't meet your approval.; we assure you that we use only first quality food and it respect Mercure breakfast quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

P. H. H. Business - 30/05/2018 AccorHotels certified review
« Good »

I'm happy with my experience here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. .We hope to welcome you back to our hotel very soon! Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

Philip Couples - 28/05/2018 AccorHotels certified review
« Welcomed comfort »

Great room in a lovely position.

Couples - 18/05/2018 TripAdvisor review
« Good location & Friendly staff »

very good location, next to station exit and close to shopping area and supermarket. friendly staff. housekeeping overlook we put the do not distribute but overall they did a good job of cleaning the room.

Anonymous Couples - 17/05/2018 AccorHotels certified review
« Relaxing and friendly »

Enjoyable stay with cosy atmosphere - room nice and bright with all you need - fridge however had not been checked as half empty coke from previous resident left ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We are very sorry for the incovenience of Minibar, we assure you that we provvided to claim with the room made. Thank you for your feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Linda Purwanti Director of Quality Sofitel Bali Nusa Dua Beach Resort h9… Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

Christiane Business - 16/04/2018 AccorHotels certified review
« Clean but very outdated »

The hotel and all facilities are very clean and the staff is friendly. Yet the design is extremely outdated, it's not welcoming. Facing a very noisy street and the windows are way too thin to block the noise. The Welcome drink was supposed to be taken from the very minimally stocked minibar of tinned coke & water. The hotel is way overpriced for what it offers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First of all we want to thank you for your compliments regarding the Staff and the clearness of the room. We are very sorry that you didn't like the design of the hotel. The district where the hotel is situated is the Art Deco district of Milan and this is the reason why the hotel has be renewed in art deco style. Regarding the traffic noise, the Hotel is in the heart of the city and of course the traffic noise can intrude from the street, but the double glazing and the upholstered wall tapestry generally muffles most of the noise and customers rarely complain for noise. With regard to the welcome drink, the minibar offers coca, orange juice, fruit juice, water, beer and sweet or savory snacks. Regarding the price of the room we can assure you that for a 4 stars in the center of Milan it is a correct price We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

Kamil Couples - 27/03/2018 AccorHotels certified review
« Great stay ! »

The whole stay was fantastic ! Thank you for a complimentary water and apples in the room. Room was comfortable and clean with a nice view on a square. Close to restaurants, city center, metro ! The hotel is located in a great place. Check-in and check-out was quick and smooth. A lady that worked on Sunday afternoon at the reception was very kind and professional, knew all answers to our questions :) Would like to come back to your hotel one day :)

Cecilia Families - 19/03/2018 AccorHotels certified review
« Nice stay »

Good location in Milan. Room was nicely prepared and comfortable. Helpful reception staff

Sonia B. Solo - 27/02/2018 AccorHotels certified review
« Ms »

Room was cold- heating failed to work Bathroom was not clean Toilet roll was not refreshed Bedding was stained

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; We cold have helped you during your stay if you had let us know about your problems. At Mercure, we strive to provide a superior service experience for every customer; We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

Tigran Couples - 30/01/2018 AccorHotels certified review
« Great location, clean hotel »

Thanks to all staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with all our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

Touristic T. Couples - 23/01/2018 AccorHotels certified review
« Quite claustrophobic room in the roof rooms »

The hotel is situated in very convenient place but these rooms just beow the roof are quite claustrophobic , hte breakfast was very poor and no reposition of fresh fruits

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. You asked us for a room in a hight floor and we gave you one room on the 4th floor (we have only four floors), We suggest you, the next time, to ask us a room on the 3th floor, maybe with square view. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

Dan D. S. Couples - 02/01/2018 AccorHotels certified review
« A lovely hotel »

Mercure hotels are always staffed with the best of the best, and are unfortunately let down by the company's lack of investment priority. The room we were in was lovely, except that the window bracket was very loose and there was no seal on the wall! After a troubled first night, we managed to move to another room without that problem and it was all fine. The breakfast was very nice, and the hotel is lovely, but it's the staff who stand out as the real stars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

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