Hotel - Mercure Milano Centro
Mercure Hotel Mercure Hotel

Mercure Milano Centro

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4.0/5 696 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Private indoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • LINATE
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-11:30/17:00-21:00
    • Opening hours : Week-end 07:00-11:30/17:00-21:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

32 elegant rooms where attention to detail and warm colors create the ultimate in comfort, with facilities including free WIFI, laptop safe, LCD TV with Sky and international channels, air conditioning, and tea and coffee making facilities.

  • 32 rooms
  • 32 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 767 reviews

Our guest reviews for Mercure Milano Centro

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 696 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Tigran Couples - 30/01/2018
« Great location, clean hotel »

Thanks to all staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with all our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Touristic T. Couples - 23/01/2018
« Quite claustrophobic room in the roof rooms »

The hotel is situated in very convenient place but these rooms just beow the roof are quite claustrophobic , hte breakfast was very poor and no reposition of fresh fruits

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. You asked us for a room in a hight floor and we gave you one room on the 4th floor (we have only four floors), We suggest you, the next time, to ask us a room on the 3th floor, maybe with square view. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Dan D. S. Couples - 02/01/2018
« A lovely hotel »

Mercure hotels are always staffed with the best of the best, and are unfortunately let down by the company's lack of investment priority. The room we were in was lovely, except that the window bracket was very loose and there was no seal on the wall! After a troubled first night, we managed to move to another room without that problem and it was all fine. The breakfast was very nice, and the hotel is lovely, but it's the staff who stand out as the real stars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Jim A. J. Couples - 31/12/2017
« Excellent »

We had an excellent stay in Milan, thanks to the Mercure Hotel. The rooms are comfortable and quiet. The staff is wonderful: friendly and helpful. Thank you! Jim and J.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Teskey, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
James L. Couples - 12/12/2017
« Excellent service from start to finish with attentive staff who were always willing to assist. »

Excellent location ideally situated for metro but as weather was dry we tended to walk everywhere as hotel is within walking distance of all main attractions. Room was decorated to a good standard and noise wasn't an issue even though situated on the first floor and window facing the busy road. Breakfast area is small but well stocked with a varied selection of fruit, cereals, breads and pastries. Hot food selection limited but not an issue as quality of continental selection extremely good. Fresh coffee and squeezed to order fresh orange juice also a highlight. Lack of main bar in hotel not an issue as many cafes and bars situated close by. Would definitely recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Yn Couples - 30/11/2017
« Very poor value for money. Excellent staff however »

Shower needed to be repaired (shower head falling off the support, visible enamel scratches), air conditioner did not work with card or without (room being extremely hot, especially bathroom), windows face a very noisy street, no bathrobes. Internet speed was too poor for a video call. I travel a lot for business and I have yet to see a worse room for this price. Very helpful and always available staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yanina N., Thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Usually our Guests love our Hotel and they love the square view; referring the wifi, we have got the fiber, so it is the best wifi you can find in Italy. The rate you payed is a standard rate for a 4 stars hotel in Milan centre. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Traveler Business - 20/11/2017
« Nice »

The accommodations are good. The staff is helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Perdikaris, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Liz R. Couples - 09/11/2017
« Beautiful boutique-style hotel in fab location »

Lovely hotel, great staff, interesting and filling breakfast. Excellent location, close to tram and metro. Beautiful atmosphere in boutique-style building. Great selection at breakfast every morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. RUSSELL, we really very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Referring the wifi, one week ago, we' ve changing our wifi system and now we can offer you a super fast internet fiber. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Sarah R. Business - 03/11/2017
« efficient »

efficient check in and check out. good standard of room cleanliness

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Roberts, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Anonymous Families - 23/10/2017

I like your hotel at Porto Venezia and will go back when I visit Milan. the room was good with space to move around and the bathroom is very well detailed and thought out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Referrering the wifi, I've the pleasure to inform you that we definitly changed the wifi system during the mounth of December and now it's very fast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Olga B. Solo - 23/10/2017
« A good hotel »

A clean, quiet hotel , excellent location, the staff at the reception is fine but not too welcoming, the smile will help! Very good breakfast. Some little things didn't bother much but could be avoided - the SMS had come from the hotel two hours before my arrival that the room was ready, but it was not, the receptionist gave the key and sent to the top floor to the room but it was stil not ready (some fuss about that): the other day a room maid got in to clean the room at 8:40 am, I was still asleep. One more ting, I had booked a single stay in a standard room which happened to be a very small DBL room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback.; we will take care of your suggestions. We hope to welcome you back to our hotel very soon! Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Alex Friends - 20/10/2017
« Low quality of staff, emenities »

Location is very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Oleksandra Votintseva, thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. After your check in,we asked to the Preautorisation Credit Card Office to unblock the autorisation immediatly, but we know that the Russian Credit Card are very long for release the pre autorisation. We did all the necessary, we are very sorry for the misunderstanding. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Cindy H. Couples - 19/10/2017
« Cindy h. »

It was a very pleasant stay . Front office staff were extremely helpful with the restaurant recommendations and directions . Overall a great experience and location .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. CHOON PING h., we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

TripAdvisor review
Business - 29/09/2017
« Good Hotel - mediocre service »

We stayed in this Hotel quite a few times during the last few years...The location it is very good as well as convenient for us and for anybody that wish to know Milan and also move from this location to any part of the city. The Hotel is clean and well maintained; however, the service is everyday worst...we have a privilege status on this chain but it seems that here it does not matter. We just received a couple of hard green apples as a welcome greetings for our loyalty...totally different from other hotels of the chain, here we never got an upgrade and neither any special attention from them...the staff has been changing over the last couple of years and from being nice and kind now are discourteous and unhelpful..we gave them one chance after other trying to get an improvement ad it did not happen...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, I'm really sorry for your review. Please, beleve me when I say to you that our Guests are the most precious thing that we have and if they are disappointed we have a problem. Usully, if we can we give to our best Guests a superior treatment, not everyday we can give them an upgrade, it depend from the hotel availability. Our hotel is a boutique hotel with 32 standard and superior rooms, so we can give an upgrade only if we are superior rooms available, may be the other hotels are bigger then us. We haven't change our staff in the last two years, we only change one receptionist in August 2016 and the new receptionist is really helpful and polite. We try to satisfy all the different needs of our Guests, I apologize if we are not always able to do it. I hope to see you again in Milan. Best Regards. Silvia Ramazzina

TripAdvisor review
Couples - 25/09/2017
« Classy Hotel in Milan City Centre »

Mercure Milano Centro is avery nice and classy hotel right in city center of Milan. The location is very nice and quite close to Milan Central Station which is the main train station in Milan. From Central station you can either take bus number 9 which stop right in front of the hotel or you can also take Metro M2 (Green Line) toward Gassate and change at Loreto Station (just 2 stops) to M1 (Red Line) to Porta Venesia Station (just 2 stops from Loreto). The hotel is right in front of the Porta Venesia Station Exit. It is also just walking distant to Duomo, or you can take Metro M1 (Red Line) to Duomo Station (just 3 stops from Porta Venesia). The hotel is located in the tourist area and there are many restaurant nearby, so, getting a meal is not a problem at all. The staffs are very nice, friendly and helpful. The room is very nice and clean with a classy decor and the bed is very comfortable. It is highly recommended for place to stay in Milan, either for business or holiday.

TripAdvisor review
Couples - 23/09/2017
« Mercure Hotel Milano »

Very nice hotel in the middle of Milano. Good price-quality relation. Breakfast buffet allows you to compose your breakfast according to taste, hunger, diet etc. - and service is fine. Absolutely a hotel, we would like to visit again

AccorHotels certified review
Sharana Couples - 17/09/2017
« Mrs »

Service when we arrived was terrible. Room ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. LEE BRIGGS, Sorry for the dalay of my answer and thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the check in problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Stan K. Business - 13/09/2017
« Mercure Milano Centro is unfortunately far behind the four-star quality as well as Mercure standards »

The hotel has lagged in all aspects far behind my expectations, a four-star quality as well as usual Mercure standards. Both the room and the bathroom looked like from the 80's. The only exception was a very good location and transport accessibility. Moreover, it looked like the elite Le Club Accorhotels tier did not mean absolutely anything here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stanislav K., Thank you for taking the time to tell us about your experience at the Mercure Milano Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The hotel is not old or 80' style, it's 10 years old and it's Art Decò Style like the Area where it's located. At Mercure, we strive to provide a superior service experience for every customer, Accor members first. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Jt Solo - 12/09/2017
« Good stay for one week »

I chose this for one week during F1 race. It was a good stay, cozy atmosphere in a nicely decorated building. Breakfast and Wifi were good, no complaints about cleanliness. Good location to reach center, either by walking or metro, which was right in front of the hotel. Drawbacks were that street noise can be heard from the room and the doors used keys instead of keycards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., we very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Ramazzina Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

AccorHotels certified review
Barbara Families - 05/09/2017
« Barbara C. »

It was very good. Clean and staff very nice!

Our hotel has responded to the review
Our hotel has responded to the review

Gentilissima Signora Barbara, desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mercure Milano Centro. E’ con grande piacere che riceviamo i suoi complimenti espressi in un ottimo italiano. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora Barbara, le porgiamo i nostri più cordiali saluti. Silvia Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

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