Hotel - Novotel Jakarta Mangga Dua Square
Novotel Hotel Novotel Hotel

Novotel Jakarta Mangga Dua Square Hotel

4.0/5 1,520 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO-HATTA INTL. AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 21 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs..

  • 362 rooms
  • 1 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Full kitchen
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,610 reviews

Our guest reviews for Novotel Jakarta Mangga Dua Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,520 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Honny Families - 10/10/2018 AccorHotels certified review
« Nice Hotel »

My family favorite hotel, my children love to stay at Novotel Mangga Dua Square Large room, nice and friendly staff Special thanks to mr. DONI at front desk for being very helpfull during my stay

Shaun Business - 09/10/2018 AccorHotels certified review
« nice hotel, big room »

nice hotel away from central, which has much less traffic rooms are much bigger than expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your experience with us. We are delighted to know that you enjoyed the room you stayed in and the hotel location could make your stay more convenient. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidya Oktaviani Asst. Guest Experience

Victot B. Business - 08/10/2018 AccorHotels certified review
« Mediocrely almost poor »

Have booked twin beds, upon check-in at 11 PM, we was told the twin bed is ready, when we opened the room, the twin bed was a double bed??? Need to wait for 15-20 min until it is ready, waiting another 20 min for extra bottled water?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your experience with us. We do apologize for the inconveniences you've met right from your arrival. There were some miscommunication between our internal department and have put wrong room assignment for you. I would share your review with our team member to improve our quality of service. Once again, thank you for sharing and I sincerely hope for your understanding and that you give us another chance to serve you better in the future. Sincerely, Lidya Oktaviani Asst. Guest Experience

Chue K. Y. Business - 08/10/2018 AccorHotels certified review
« Not up to expectation »

Customer Service not up to expectation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for visiting Novotel Jakarta Mangga Dua Square and gave us a rating. From your overall score, we regret to know that your experience did not meet your expectation. I would share your rating with all of our team as an encouragement to improve our quality and service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidya Oktaviani Asst. Guest Experience

Ykho Couples - 08/10/2018 AccorHotels certified review
« One of favorite hotel »

Always good to stay again at Novotel Mangga Dua Square. The location is a plus, good and very helpful staffs.

Saad.n Friends - 05/10/2018 AccorHotels certified review
« More than satisfied »

Great overall .. hotel location, rooms, restaurant and staff but when more groups checks in or out ohhh you will wait for long time to get an answer when you call the reception or if you need to check out

Paul W. Business - 05/10/2018 AccorHotels certified review
« As good as ever , staff even better »

My home in Jakarta.. no complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Novotel Jakarta Mangga Dua Square. We are truly delighted to hear that you enjoyed your stay and feel like home, it’s a great delight to have been at your service. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Lidya Oktaviani Asst. Guest Experience

Bader Couples - 04/10/2018 AccorHotels certified review
« Bader »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a perfect score for your experience. I will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Lidya Oktaviani Asst. Guest Experience

Yuri Business - 03/10/2018 AccorHotels certified review
« awesome »

the food was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your experience with us. We are delighted to know that you enjoyed the food that we served during your stay. We will share your review with our team to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Lidya Oktaviani Asst. Guest Experience

Nuri Business - 02/10/2018 AccorHotels certified review
« Good »

Kind of menu at breakfast time is good. We can go to mall directly and near from the beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your experience with us.We are delighted to know that you enjoyed our breakfast menu and hotel location could make your stay more convenient. We will share your review with our team to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Lidya Oktaviani Asst. Guest Experience

Ha Business - 01/10/2018 AccorHotels certified review
« clean and good service »

good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Novotel Jakarta Mangga Dua Square, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Sincerely, Lidya Oktaviani Asst. Guest Experience

Edward C. Friends - 01/10/2018 AccorHotels certified review
« Excellent hotel stayed »

This is my 1st time to this nice hotel. Clean & comfortable environment, nice & friendly staff, most of the staff can speak well English. I will be back again and also will recommend to my friends too. Thank you very much and best wishes to all the staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, It is great to know that your first experience stay at Novotel Jakarta Mangga Dua Square was excellent. All of our staff sure take pride in preserving the concept of the hotel and over the years we strive to give every guest a warm welcome, whether it’s the first stay or the tenth return visits. I have shared your review with the team and all of us look forward to welcoming you again soon. Sincerely, Lidya Oktaviani Asst. Guest Experience

Fred S. Business - 01/10/2018 AccorHotels certified review
« Great for short stay »

Hotel room is clean and staffs are friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you had enjoy the hospitality of our service from our team. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Lidya Oktaviani Asst. Guest Experience

Chua H. O. Business - 01/10/2018 AccorHotels certified review
« The complete facilities »

The room is clean and good housekeeping. The breakfast was excellent, value for money. Staff are friendly and helpful.

Ronnie T. Business - 01/10/2018 AccorHotels certified review
« Brownish Bath Towel »

I Love this hotel. I had been staying here for more than 15 years on business trip. The rooms had been completely renovated recently. Service and Cleanliness are excellent. Location is also very good. It's only about 30 minutes to the airport. Staffs are very courteous. Except that for this trip, one of the bath towel turned brownish when wet, as compared to the white face towel. Perhaps its too old and need to be discarded.

Ng T. S. Families - 01/10/2018 AccorHotels certified review
« Good as expected »

Overall good, but the flow of check in in the premier floor was not simple

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, First of all, thank you for being our loyalty member and share your experience stay at Novotel Jakarta Mangga Dua Square. We regret to know that your experience for arrival did not meet your expectation. In our hotel, we provide complimentary press reader that can be accessed using our hotel Wi-Fi connection.It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidya Oktaviani Asst. Guest Experience

Business - 01/10/2018 TripAdvisor review
« Brownish Bath towel »

I love this hotel and had been staying here the last 15 years. The rooms had been recently renovated. Service & Cleanliness are excellent. Location is very good, about 35 minutes to the airport. The only shortcoming is one of the old bath towel. Its brownish when wet, compared to the face towel.

M.k Families - 30/09/2018 AccorHotels certified review
« Everything was there. »

Room was cozy SWIMMING pool is great Great staff. Food was Ok.

Adika Business - 29/09/2018 AccorHotels certified review
« Excellent »

Room and service provided are excellent overall

Irvan I. Business - 28/09/2018 AccorHotels certified review
« very good »

quick respon front office

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