Hotel - Novotel Jakarta Mangga Dua Square
Novotel Hotel Novotel Hotel

Novotel Jakarta Mangga Dua Square Hotel

4.0/5 1,534 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO-HATTA INTL. AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 21 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs..

  • 362 rooms
  • 1 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Full kitchen
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,710 reviews

Our guest reviews for Novotel Jakarta Mangga Dua Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,534 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Bernard J. Business - 13/11/2018 AccorHotels certified review
« GREAT HOTEL »

I AM TRULY IMPRESSED WITH THIS HOTEL.THE ROOMS WERE EXTREMELY COMFORTABLE AND MODERN WITH ALL FACILITIES.THE LOCATION OF THE HOTEL IS GOOD WITH A MALL.THE HOSPITALITY WAS GOOD.A MUST STAY.

C T. R. Business - 13/11/2018 AccorHotels certified review
« Director »

Room is big & good breakfast & staff is very nice.

Serene Business - 13/11/2018 AccorHotels certified review
« MS T. »

The house keeping is not as expected clean. I realise my bath room rubbish bin was not clear everyday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your recent experience with us. We regret to know that your experience did not meet your expectation especially in cleanliness of your bathroom. We assure you that we have taken action to address and prevent the recurrence of problems in the future. Once again thank you for your feedback that allows us to look into detail area for our review and improvement and It is our hope to be able to serve you better in your next visit in Novotel Jakarta Mangga Dua Square. Sincerely, Lidiya Oktaviani Asst. Guest Experience Manager

Tim Business - 12/11/2018 AccorHotels certified review
« Fantastic »

Nice hospitality, comfortable & clean room, good ambience

C. B. Business - 12/11/2018 AccorHotels certified review
« IMPRESSIVE ROOMS »

This was a pleasant experience as reservations were easy to make on line, check in was fast and easy. The room was very nice and impressive as well as the facilities such as the exercise facility and swimming pool. I do think that the exercise facility was a bit too small though and should be expanded. My only complaint, although not really a complaint, but a disappointment was the quality of the food. The food was terrible in the hotel restaurant and should include more international dishes.

fabienl274 Business - 12/11/2018 TripAdvisor review
« Perfect as usual. »

As usual, perfect, nice location, friendly staff and room perfect. I will come back everytime I come to Jakarta. Location is good to go to airport or north of Jakarta. Below the hotel you have a sopping center with a few options for food.

Zul Business - 11/11/2018 AccorHotels certified review
« Good Service »

Appreciate the complimentary cookies in the room :-)

Arvandi M. Families - 11/11/2018 AccorHotels certified review
« satisfy »

room is good, but there is no "welcome" situation from hotel staff, even I am a member of accord

Shakuntala D. Families - 11/11/2018 AccorHotels certified review

The hotel is very clean. Need more play ground for children at swimming pool. Over all the facility is good and fast.

Lee H. T. Business - 11/11/2018 AccorHotels certified review
« Good rooms and friendly staff »

The room is great and the restaurant staff Reyza was friendly when i was having dinner at the hotel.

LeatherTraveller Business - 11/11/2018 TripAdvisor review
« Back to familiar place »

Familiar location and hotel. I ask a cake shop to deliver some cakes to my hotel before I checked in. I had my name on the delivery but the hotel refused to accept without any room number. This resulted some inconvenience because the delivery has to call me, I have to call the hotel to explain before they accept. Very unusual procedure from the concierge and reception

M.k Families - 10/11/2018 AccorHotels certified review
« Good Location, Pleasant staff »

2 week stay at Novotel. Good experience. Some hiccups mostly due to bad check in where staff failed to highlight benefits thus stay continued without perks, however on the plus point this was rectified.

Mike C. Business - 09/11/2018 AccorHotels certified review
« Except for a case of food poisoning, it was a delightful stay. »

I love the upgraded rooms on the 9th floor. Very comfortable hotel.

Emmanuel B. Business - 09/11/2018 AccorHotels certified review
« The best choice in old Jakarta »

Pleasant hotel with exciting swimming pool and the traditionnal Novotel comfort. Poor restaurant suggestion with limited dinner option and breakfast buffet invaded by groups. Excellent wi fi everywhere Close to shopping mall with Blue Taxi hub to go everywhere in jammed Jakarta

Cherlyn Business - 08/11/2018 AccorHotels certified review
« Ms »

The staffs all were very warm and friendly.

Siti C. Business - 07/11/2018 AccorHotels certified review
« Comfortable stay in novotel mangga dua square »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Novotel Jakarta Mangga Dua Square, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Sincerely, Lidya Oktaviani Asst. Guest Experience

Chu Business - 07/11/2018 AccorHotels certified review
« Clean and good location »

Friendly staff at counter. Clean and good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you had enjoy the hospitality of our service from our team. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Lidya Oktaviani Asst. Guest Experience

Wina F. Families - 05/11/2018 AccorHotels certified review
« Mrs. Wina »

Great place and facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Novotel Jakarta Mangga Dua Square, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Sincerely, Lidya Oktaviani Asst. Guest Experience

Dato' R. B. D. Families - 05/11/2018 AccorHotels certified review
« Best Hotel »

Great Location with friendly of staff, food is better and very cleanest

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying with us and it’s a great delight to have been at your service. I am glad to know the strategic location of the hotel was very convenient for you as well as the room you stayed in. We appreciate your positive review and on behalf of the Management and staff here at Novotel Jakarta Mangga Dua Square, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Roy Solo - 04/11/2018 AccorHotels certified review
« Nice experience »

Eventhough i used my complementary stay from my accord plus member, the hotel welcome me not saw me as a free night. That is very good move. I hate if hotel underestimate the accor plus member which use their complementary stay night. As we aware that the member accor plus always paid their member ship arround USD 200/yearly, therefore it is not fairly to see that they are a free member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your experience with us. As our loyalty member you deserve a delightful experience stay in our hotel start from your booking until departure time. We valued all guest as our important guest especially our loyalty member. It is great to know that our team member served you well. I would share your review with our team as an encouragement to maintain our quality of service. Furthermore, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

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