Hotel - Novotel Jakarta Mangga Dua Square
Novotel Hotel Novotel Hotel

Novotel Jakarta Mangga Dua Square Hotel

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4.0/5 1,451 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Childrens Club for 6 to 12 years


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 21 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs..

  • 362 rooms
  • 1 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Full kitchen
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,288 reviews

Our guest reviews for Novotel Jakarta Mangga Dua Square

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,451 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Afif Business - 10/06/2018

Everything was satisfied. Please keep it up.

AccorHotels certified review
C. H. L. Couples - 08/06/2018
« Satisfatory. »

As usual no suprises.

AccorHotels certified review
Y. K. P. Business - 07/06/2018
« Room aircon temp control not working. »

Staff friendly and professional.

AccorHotels certified review
Abdul R. Business - 07/06/2018
« Perfect Stay in Perfect Gateway »

Extremely wonderful stay in Jakarta, The receptionist Ms. Chyntia exceeded our expectations and the rooms is really wonderful compared to my previous stay a few years a go. The Renovation really make this Property GREAT AGAIN !!

AccorHotels certified review
Chris Families - 05/06/2018
« Good »

I am happy to stay here, only I am very disappointed when the order from traveloka no notice that the swimming pool is under renovation my son was so upset because he was so enthusiastic and prepared himself all his swimming gear

AccorHotels certified review
Anonymous Solo - 04/06/2018
« Bed is very comfort. Room Vs. Price is very reasonable. »

Great time. One comment is only the TV signal is poor.

AccorHotels certified review
C. Business - 02/06/2018
« Smooth and friendly experience. »

The managers are attentive, and the staff are friendly, makes you feel safe and comfortable when back to hotel. Got upgraded in room and it was spacious and memorable. It's a hotel I would come back again with family.

AccorHotels certified review
Eric Y. Business - 01/06/2018
« Clean, quiet and comfortable »

As above

AccorHotels certified review
Agatha Families - 31/05/2018
« Awesome »

AccorHotels certified review
Deby M. Z. Business - 31/05/2018
« Satisfied »

Good hotel

AccorHotels certified review
Victor Couples - 30/05/2018
« Upgrading facilities ruined the mood »

Checked in around midnight and I used upgrade accor plus voucher. It was a bad mistake, the room upgraded to(smoking junior suite) on the 8th floor literally in front of the renovated area as the construction workers pulling out the old fences of around the windows. We got woken up around 9am, by the sound of workers banging on the pool tiles.. We thought we could stand it, around 11 am the workers started working on the fences near my room window so we could hear their talk clearly.. At some points, some of the workers, I think is in front of my windows.. I know the curtain is really thick and they can't see anything inside, but definitely isn't the experience u would hope to achieve staying in a suite room.. I then immediately, requested a room transfer. At first, we were given alternative executive deluxe room as our room type were all occupied. I took a look and the exec deluxe was fine.. However i thought I needed to consult it with my partner first.. Another mistake, I should've accepted the offer right away because the noise continued after the workers lunch break.. I made another call to front office, finally a helpful, thoughtful gentleman, Mr. Tyo, offered to rectify the situation by moving us to another smoking junior suite room which he said was available.. After waiting half an hour, it turned out the smoking suite were all occupied. Mr. Tyo offered me the executive deluxe room which readily I accepted.. And he asked me to wait as he is preparing the room.. However the wait is horrible, more and more workers came nearer to our room, and they talk really loud.. I think I waited for almost an hour and I called the front office three times but none of the calls were taken instead, the calls were forwarded to business center.. At this point, I was about to go to front office myself, luckily, Mr. Tyo, called and within 2 mins come to my room with the trolley all by himself, no concierges..Though, our mood was already heavily ruined, seeing him carrying the trolley helped by himself really lighten up our mood. We were quickly escorted to exec deluxe room on the 6th floor and given the second farthest end room which was really quiet. He also offered club lounge benefits to compensate for the inconveniences but as we had already to go out, we politely refused the offer. Instead we asked for complimentary minibar which he granted.. Overall. Not a very good stay.. However, the experience was quickly rectified by your excellent duty manager.. One other thing, please tell the operator guy, not to lie to your guest.. When I asked why the TV reception in junior suite room was patchy and blurry, he said that they had a problem with the cable and that the indovision guy was working on it.. I asked whether that's the occurrence on our junior room only, or on all rooms, he said all rooms were affected.. Later, I found out that was not the case.. The TV reception was problematic only on our junior suite room only.. Maybe he said that so we wouldn't change room in the middle of the night

AccorHotels certified review
Eric C. A. S. Business - 28/05/2018
« Dissapointing with the printing service »

Stayed here more than 6 years, and 1st time I requested to print my boarding pass.... sad to know that even 1 page of A4 paper also need to pay money. I've stayed in many Novotel hotels, and came to my surprise that it is not free in Novotel Mangga Dua. No argument, and I paid.

AccorHotels certified review
Marijali M. Friends - 28/05/2018
« extremely satisfied »

Very strategic place The front desk very friendly The room very clean

AccorHotels certified review
Anthony Families - 28/05/2018


AccorHotels certified review
P. Business - 28/05/2018
« Refurbished but few things not working »

Overall, great staff. But why are things already not in working order? Lamp shade could not be switched off, switch not working,

AccorHotels certified review
Jh L. Business - 27/05/2018
« Great location with awesome service »

Staffs are professional and friendly. Hotel location is great. Even though it is under renovation, there isn't much inconvenience caused. It is just a bit dusty at the level where I stayed. High cleanliness in the room. I would highly recommend it.

AccorHotels certified review
Keff T. Business - 27/05/2018
« Nice room. Good rest. »

It was a pleasant welcoming place with the newly renovated room and the cafe.

AccorHotels certified review
Yw C. Business - 25/05/2018
« Satisfied »

Room is comfortable. Was staying at Ibis Styles Improvement points : Gym is bit small. Breafasta choices is limited.

AccorHotels certified review
Akhmad Business - 25/05/2018
« Nice stay and business »

Enak dan menyenangkan

AccorHotels certified review
Cresilda K. L. Business - 25/05/2018
« Awesome »

hope to be back

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