Hotel - Novotel Jakarta Mangga Dua Square
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Novotel Hotel

Novotel Jakarta Mangga Dua Square Hotel

Jalan Gunung Sahari Raya No 1 
14420  JAKARTA
INDONESIA

1,260 reviews
TripAdvisor Rating Based on 1,260 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Childrens Club for 6 to 12 years
  • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Childrens Club for 6 to 12 years

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 362 rooms
  • 1 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Full kitchen
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Jacuzzi
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,339 reviews

Our guest reviews for Novotel Jakarta Mangga Dua Square

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,260 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 15/07/2017
« Business woman  »

Bad service at the body shop and reception Requests that we booked not available

AccorHotels certified review
Reza Families - 15/07/2017
« Just ok »

I expect more from a 4 star hotel. Air conditioner is more like a fan, technician came and said it was normal and promise to look at the central system, but nothing happened. Our room was cleaned, but you left dirty glasses unwashed. Just before reaching our room, hall smell like a wet dog. First day breakfast we sat at the bar, since nobody welcoming us and lead us to your breakfast area. When that fat guy (maybe he's in charge of breakfast frontliner) told us to move and pick our plates in a rush, we said no and he just put our plates back in bad mood without saying anything. Hey man, we are rational people, just said it nicely for us to move, we would move. You should trained him for some manner. Other than that all were very friendly. Thanks, but you still need more improvements. I've been in many lower grade hotels with better experience than this.

AccorHotels certified review
Ivander A. Couples - 14/07/2017
« Was an OK stay, but I still haven't receive my points until today after almost staying for 3 weeks ago? »

Check in was OK, very fast and no hassle, they upgraded my room, which is very appreciated but we didn't get any welcome drinks, which we suppose to get at a Novotel for a Platinum Member? I got a deluxe suite which is quite nice, and very spacious, however, the TV is super old bravia, which has terrible quality watching it from the bed which is I think almost 3 meters away :( My room upgrade doesn't look like the ones in the pictures, and I think it's quite old as well, I hope next time they upgrade me to the newer suites.. They gave fresh fruits and some cookies in the room which was very appreciated. Room cleanliness is top notch. Pool was very nice, gym was also pretty well equipped. However, on check out, there was no one at the reception, it was about 14:00 and there was only one receptionist on the le club accor desk that is currently helping another visitor. I was in a rush so I just put my keys on the fast checkout box. I later was called and told them I have put the key there because nobody was at the reception. I still haven't received my points, can you please take care of that? Thank you and looking forward to your reply. Best regards, Ivander Atmojo

AccorHotels certified review
Anonymous Couples - 11/07/2017
«   »

We booked the Executive Premier but when we arrived it was full and they upgraded our room to Suite. Unfortunately they gave us the suite room in the old building, so we asked to change the room in the premier floor. I had experience in the premier room before, so that is why I booked the executive premier. They are so kind to give the suite room in the premier floor. My concern is the breakfast. The food was empty every where and it took so long to fill it again (they filled it again when we left the room). There were only few choices and I waited so long only for the chicken for my porridge.

AccorHotels certified review
Anonymous Business - 11/07/2017
« Nice place to stay  »

- Room is well cleaned and tidy - Excellent table for work - Good TV Program

AccorHotels certified review
Chan S. Business - 11/07/2017

excellent! enjoy especially the premium lounge whereby I am relax and enjoy a nice cup of coffee.

AccorHotels certified review
Gary K. Business - 10/07/2017
« Great stay as usual »

I stay in Novotel Mangga Dua when I visit Jakarta for work since many years ago and have not changed to other hotels till now

AccorHotels certified review
Andri H. Families - 10/07/2017

we stayed at new renovated room, but there was some weaknesses after renovation, such as corridor outside our room was not cool anymore.

AccorHotels certified review
Joyful2013 Couples - 09/07/2017
« Nice weekend stay »

We were there to attend a wedding so it was nice that Novotel is accessible to the restaurant where the wedding dinner was held. We booked 2 rooms - ourselves and our son and wife. We decided to pay extra for an upgrade as we wanted to have a bath tub. Glad we did that as we moved to the Club floor. One of the room's shower wasn't working well and it good that after bringing to the attention of the Concierge, the room was changed. In all the hotel, the room the comfortable was nice to be able to use the Club lounge for chats and to chill out. Hotel has a nice pool and gym which we didn't use but manage to book massage instead. The staff are polite and the Reception staff were very helpful. Husband said we can consider a short weekend getaway with the rest of the family next time round. Thanks for making our stay a pleasant one.

AccorHotels certified review
Saiful A. Families - 09/07/2017
« friendly & warm »

our stay was good. we lived in room no. 5207 in our 1st leg of journey, 21-24 june and in 6116, in 2nd leg from 30/06-02/07. the most important part that we really appreciate is the care and warmth of Nila during break fast and Rustam, Metta & Wina @ front desk. we wish them good luck & our best wishes in their career with novotel. they are really good people.

AccorHotels certified review
Yolanda Families - 07/07/2017
« Good enough »

Good locations...but the room too small ...and some of the amenities not available

AccorHotels certified review
Ahmed T. Solo - 04/07/2017
« It ok »

Reciption staff friendly Overall clean Good room service The restaurant was high price i ha e dinner there ! The breakfast need more and more type Especially the western food and international . Not just asia food. Pool was amazing and clean. Lobby was normal and few seats for rest or wait someone to meet .

AccorHotels certified review
Angelica Families - 04/07/2017
« One of my favorite place to stay »

The hotel has a very excellent and central location and the stay was comfortable. service and quality is very good, staff are welcoming and helpful, the rooms very relaxing and well presented & the beds are wonderful for a great night sleep! p.s we love the jakarta style on your breakfast plate.

AccorHotels certified review
Indrayana S. Families - 04/07/2017
« i feel very satisfied in my 10 times stay at novotel mangga dua square »

i feel very satisfied with novotel mangga dua square servicing. Speciality i would like to say thanks to Ms. Stephanie in front line that helping me so much for the check in process. The rooms was very excited for all my family specially for the kids and its beyond our expectation every year (the kids very excited with the bath tub). i was in rooms 6051.The breakfast are very delicious that was supported with new design interior for the hall novotel mangga dua square environment. For the pools are very comfortable specially at the kids pools. it was clean, fresh water and also nice place to relax. Overall the new decoration are very make me and family pleasant and want to stay again like usual at least once a year.

AccorHotels certified review
Iwan Families - 04/07/2017
« Clean, cozy lounge and large room. »

Nice swimming pool and gym. Rooms are clean and spacious. Cozy lounge with nice interior.

AccorHotels certified review
Prita T. Families - 04/07/2017
« A nice long weekend getaway in the middle of busy Jakarta »

It was fun, the pool was huge and my son was happy swimming in there. The room spacey and nice, although a little old-fashioned.

AccorHotels certified review
Ivy Families - 04/07/2017
« Luxury! »

A good hotel, with large swimming pool. Like it!

AccorHotels certified review
Heny Families - 03/07/2017
« Delay on Check in time and Dirty Water »

it's took almost 2 hours to get the rooms for my family, Really disappointed with this. Another problem is dirty water :( The water was so dirty with brown colour. our family stay at room number 9256 (dirty), 9253 (dirty), 9255 (ok) and 9246 (ok) Hopefully Novotel could increase the quality of the room and also the service of the receptionist to have faster check in time.

AccorHotels certified review
Sunarto C. Couples - 03/07/2017
« Mr Sunarto Chen »

Tooth brush only 1pc in bathroom, in bathroom do not have cotton bud, shower cap..! please improve the service. Air conditioner not cold !

AccorHotels certified review
Harryanto Couples - 03/07/2017
« Good place, strategic location, large swimming pool, clean. »

Good experience

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