Hotel - Novotel Jakarta Mangga Dua Square
Novotel Hotel Novotel Hotel

Novotel Jakarta Mangga Dua Square Hotel

4.0/5 1,476 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Childrens Club for 6 to 12 years


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 21 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs..

  • 362 rooms
  • 1 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Full kitchen
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,449 reviews

Our guest reviews for Novotel Jakarta Mangga Dua Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,476 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jerald Business - 10/08/2018 AccorHotels certified review
« Excellent service with cleanliness at the top »

Cleanliness and good cuatoner services at the top notch!!

Anonymous Friends - 10/08/2018 AccorHotels certified review
« wow »

I occupied a room with two beds, why did we only get one pair of room slippers? it should have two pairs please note things like that,thank a lot

Nil Friends - 10/08/2018 AccorHotels certified review
« good »


Hyk Couples - 07/08/2018 AccorHotels certified review

Disappionted the hotel taken my deposit by credit card and was told the refund in 2 weeks.

Christian T. Families - 06/08/2018 AccorHotels certified review
« My trip mine »

Excellent night with Novotel Mangga Dua. Great hospitality from the management and also nice to get your room upgraded.

Vincent Business - 06/08/2018 AccorHotels certified review
« Average »

Poor wifi connection. Toilet ventilation not working well.

Heng Solo - 05/08/2018 AccorHotels certified review
« Air Con Too Cold »

It was a great stayed. Only complain was your air con system too efficient. I need to off it every day and it is still cold. Your engineer should learned more about comfort zone which is between 22 - 24 degree C. Thanks.

Fab L. Business - 05/08/2018 AccorHotels certified review
« Perfect as usual. »

As usual. Efficient, clean, friendly staff. Nothing bad to say about this hotel.

Jessica Business - 05/08/2018 AccorHotels certified review
« average. Can be improved »

I m Accor Plus memeber.. it was my first time staying at your hotel for 3 nights.i would like to highlight that I was rejected at the breakfast session by a front line female staff on 27 July morning just because I did not hv the prebooked. I told her I will pay after meal.. anyway I was quite disappointed and I left the 5th floor breakfast dining area. This attitude can certainly improved..

Hellen Families - 05/08/2018 AccorHotels certified review
« Standard hotel »

The room was clean and tidy, air conditioning wasn’t functioning properly. Breakfast wasn’t up to standard unfortunately. Dinner menu was pretty good, and the bar/restaurant served great coffee.

Felix Business - 04/08/2018 AccorHotels certified review
« Clean room & bathroom, friendly staf »

Ckean room & bathroom, friendly staf

Stefan R. Couples - 04/08/2018 AccorHotels certified review
« Pelayanan »

Overall service this hotel is good, courteus, but the bedroom smelled like cigarettes,maybe forgot to clean it

Boenjamin S. Solo - 03/08/2018 AccorHotels certified review
« Mr »

Everything is fine so far

Sheny Friends - 02/08/2018 AccorHotels certified review
« Good »

We're so having fun

A. B. Y. Friends - 02/08/2018 AccorHotels certified review
« Had a very nice stay and would definitely recommend a friend / relatives to stay here. »

1. The check in and check out is efficient and the personnel is courteous 2. The atmosphere is marvelous with friendly staff who is ever willing to assist 3. The room facilities are very good with efficient house keeping personnel 4. Overall, I am very satisfied with my stay

Ming Families - 01/08/2018 AccorHotels certified review

satisfied staying at Novotel mangga dua square, but i had 2 times unsatisfy when booked the room.

S. K. Families - 30/07/2018 AccorHotels certified review
« Comfy »

Nice hotel,like the design and decor

Kai Y. Y. Business - 30/07/2018 AccorHotels certified review
« My invoice is not emailed to me! »

Overall ok. Not much f&b facilities. I requested to have my invoice and I have not received it yet

L. C. K. Business - 27/07/2018 AccorHotels certified review
« Not quite satisfied »

1) Very poor internet connection in the room 2) Complimentary drinking water was not provided on the 3rd day 3) Overcharged on total bill when check-out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, First of all, thank you for being our silver member and staying at Novotel Jakarta Mangga Dua Square. We regret to know that your experience didn't meet your expectation. We shall review on our Front Office and Housekeeping performance to keep our standard and improve the Wifi connection. Once again thank you for your feedback that allows us to look into detail area for our review and improvement and It is our hope to be able to serve you better in your next visit. Sincerely, Lidya Oktaviani Asst. Guest Experience

Dian W. A. Business - 25/07/2018 AccorHotels certified review

Nice staff,but for registration staff please be patient for serving for another people who can't speak english

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