Novotel Jakarta Mangga Dua Square Hotel 4 stars

TripAdvisor rating 4.0/5 1,649 reviews
Novotel Jakarta Mangga Dua Square
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Hotel extras

  • Newly renovated Olympic size swimming pool, guest rooms & Hotel facilities

  • Grand Ballroom up to 1,800 people.

  • 30 minutes' drive to Soekarna Hatta International Airport and Jakarta Golden Triangle

  • 10 minutes' drive to JIEXPO and Ancol Dreamland

  • First Food Exchange Restaurant in Indonesia

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Childrens Club for 6 to 12 years
  • Air conditioned
  • SOEKARNO-HATTA INTL. AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Childrens Club for 6 to 12 years
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 21 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420
jakarta
indonesia

Tel: +622162312800

Fax: (+62)21/62312900

Contact email

Check-in from 14h00

Check out up to 12h00

  • TRANSJAKARTA :   ANCOL / KOTA MANGGA DUA

  • By plane

    SOEKARNO-HATTA INTL. AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By train

    GAMBIR RAILWAY STATION At 5km / 3 miles

GPS :-6.138245, 106.831673

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. .

Superior Room with 1 king-size bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 king-size bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 king-size bed

  • Max. number of persons: ‌4
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Deluxe Room with 1 king-size bed

  • Max. number of persons: ‌4
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room Premier Floor 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room Premier Floor 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room Premier Floor 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room Premier Floor 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room Premier Floor 1 King Bed

  • Max. number of persons: ‌4
  • Area: From 46
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Deluxe Premier Floor 1 King Bed

  • Max. number of persons: ‌4
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite

  • Max. number of persons: ‌4
  • Area: From 80
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite

  • Max. number of persons: ‌4
  • Area: From 105
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite Premier Floor

  • Max. number of persons: ‌4
  • Area: From 63
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite Premier Floor

  • Max. number of persons: ‌4
  • Area: From 90
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Jacuzzi Suite

  • Max. number of persons: ‌4
  • Area: From 71
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange offers Asian and international cuisine. Both buffet and a-la-carte are available

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR

Photo non contractuelle / Strictly non binding

An intimate and friendly bar, serving a wide range of cocktails and mocktails. A variety of other beverages and snacks are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 21

  • Maximum size: 1,152 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 640 people

Find out more

Our guest reviews for
Novotel Jakarta Mangga Dua Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,233 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,649 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay

Customer review rating 4.3/5

Andreas O. Couples - 12/06/2019 AccorHotels certified review

We spend just one night there, and the hospitality was great. Will sure be back there in the future and recommend to other people.

I had a great time staying here.

Customer review rating 4.3/5

Pretty M. B. Families - 11/06/2019 AccorHotels certified review

Love the hotel's vibe and environment. Strategically located. Thumbs up for the swimming pool and breakfast menu.

Family Holiday

TripAdvisor rating 4.0/5

inthelight2017 Family - 11/06/2019 TripAdvisor review

Easy Access and good hospitality. Thank you for the late check out and all the service given by Novotel Staff. Our kids really enjoy the swimming pool and the breakfast. Thank you for all the efforts,

Satisfied

Customer review rating 4.3/5

Maya Families - 08/06/2019 AccorHotels certified review

Always happy and satisfied staying at this hotel

awesome

Customer review rating 4.3/5

Hendro Families - 07/06/2019 AccorHotels certified review

that was awesome hotel experience

Quite ok

Customer review rating 4.3/5

Mal Business - 07/06/2019 AccorHotels certified review

The room that stayed in is 8119, they are leakings in the toilet, on the ceiling next to the ventilation area they are water dropping from it, toilet was not that clean, especially in the shower, the door frame is rusted, so it was noise if u open n close the shower door. Ordered the room service, nasi goreng buntut was awesome, but the ikan bakar is totally not my taste. The bed and pillows were ok too, Novotel Bangkok have better bed and pillow. Thank you, hope u can improve on this.

YOU ARE NEVER ALONE !

Customer review rating 4.3/5

Dt2y Business - 05/06/2019 AccorHotels certified review

The experience is like family welcoming you back after a long trip out! Always making sure you are comfortable with every arrangements....

A pleasant and enjoyable experience

Customer review rating 4.3/5

Kuncoro F. Families - 05/06/2019 AccorHotels certified review

It was an exciting, pleasant and enjoyable experience during my holiday stay with family at Novotel Jakarta Mangga Dua Square. The hospitality of hotel staff, especially Ms. Cyntia and Vera (reception desk staff) was beyond my expectation. I felt expected and privileged as an Accor Silver Plus member. In addition, the close proximity of the hotel with various attractive and tourist destination sites is one of the reason I chose this hotel whenever I visit Jakarta with my family.

Large room, clean and comfortable

Customer review rating 4.3/5

Palmarum T. Families - 04/06/2019 AccorHotels certified review

Worth with the value paid

Dear Valuable Guest, Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Novotel Jakarta Mangga Dua Square, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Good service

Customer review rating 4.3/5

Ekklesia A. Families - 02/06/2019 AccorHotels certified review

Easy to check in for member.. I love the welcoming drink, love to get upgrade room with vouchers.. Room was big and clean.. But the air-conditioning not too cool.. Overall okay especially the food.. Super.. Thanks

Dear Valuable Guest, First of all, thank you for being our loyalty member and share your experience with us. Smooth check-in is guaranteed to all our loyalty member and you also could use online check-in on the website. Very well noted for the air conditioning in that particular room and would be follow up by our team member accordingly. Furthermore, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Noise problems

Customer review rating 4.3/5

Leony Couples - 02/06/2019 AccorHotels certified review

Until 6pm I heard noise from other room near to my room. Maintenance project maybe. Overall, I have good experience as I'm expected.

Dear Valuable Guest, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your experience with us. We do apologize for the inconvenience you've met during your stay. Our team member failed to inform you in advance for the room maintenance nearby. We have remind our team regarding this matter. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Comfortable and enjoyable

Customer review rating 4.3/5

Gan P. G. Solo - 01/06/2019 AccorHotels certified review

Happy with my stay as the room was good and staff friendly and helpful. The rooms were newly furnished. Only the tissue box needs to be replace as it was old and defaced.

Dear Valuable Guest, First of all, thank you for being our loyalty member and share your experience with us. We are delighted to know that you were enjoying the room you stayed in as well as the hospitality from our team member. We appreciate for your comment regarding the tissue box and our team would follow up accordingly. I would glad to share your review with our team as we strive to continuously maintain the quality of our services. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Good as always

Customer review rating 4.3/5

Paul Business - 31/05/2019 AccorHotels certified review

Many times guest . No what to expect

Another good visit to Jakarta

Customer review rating 4.3/5

Sunil A. Business - 27/05/2019 AccorHotels certified review

Extremely good and satisfying. Although the hotel was sparsely occupied due to Ramadan , but the staff was greatly active in helping and satisfying the guests. Cynthia , Vera , Rian and Melyana at the Premier Lounge on 8th Floor were extremely helpful and require a special mention.

Overall pleasant stay, with slight improvement

Customer review rating 4.3/5

Agnes P. Business - 27/05/2019 AccorHotels certified review

1) Comfortable room but need to improve on the wifi connectivity, fridge have some strange smell, good selection of tv channels (local, international), replenishment of complimentary tea/coffee not consistent, but ok for drinking water replenishment (3 bottles daily). 2) Good buffet breakfast spread and pleasant staff, but need to improve on the hygiene of display utensils (encountered steamed orange sweet potato in a basket, whereby the steaming basket was infested with baby roaches, which i alerted the banquet staff for their immediate action). Note: advise to ensure pest control is sufficient, and get kitchen staff to do thorough check of the utensils to ensure hygiene, before using it to display food. Some other guest might take these pics and share in social media, which will bring risk of negative publicity to the hotel. 3) Location conveniently located next to the mall, and comfortable distance to the airport via taxi 4) Nice landscaping, especially the koi pond, comfortable children room at the common facility area

Well kept hotel in a very strategic location

Customer review rating 4.3/5

Johnson C. Friends - 26/05/2019 AccorHotels certified review

Room is very clean and spacious. I informed I was celebrating a special ocassion during my stay and the staff made it memorable

Great Hotel

TripAdvisor rating 4.0/5

Karl S Business - 26/05/2019 TripAdvisor review

Just returned after 3rd stay in this hotel. The hotel is large and both room types I’ve tried have been clean and well appointed. Quite a relaxed atmosphere with the pool and pond area .The staff have all been friendly and helpful. I will be staying here again next time work takes me to Jakarta.

Excellent

Customer review rating 4.3/5

Roger P. Business - 25/05/2019 AccorHotels certified review

The rooms are rather larger than expected. Breakfast was a good choice of Asian and western. Staff always a smile and helpful

All hotel services start from Door-man , Receptionist , Waiter at the Resturant , Room service all excellent

Customer review rating 4.3/5

Sukum T. Business - 23/05/2019 AccorHotels certified review

Clean and Comfortable room , hotel location is easily to excess to High/Toll way very convenience for my travelling and doing business

good service

Customer review rating 4.3/5

Kurniawan J. Friends - 21/05/2019 AccorHotels certified review

overall good service, but the towel condition getting worse (some bed smell also)

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