Novotel Jakarta Mangga Dua Square Hotel 4 stars

TripAdvisor rating 4.0/5 1,809 reviews
Novotel Jakarta Mangga Dua Square
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Hotel extras

  • Newly renovated Olympic size swimming pool, guest rooms & Hotel facilities

  • Grand Ballroom up to 1,800 people.

  • 30 minutes' drive to Soekarna Hatta International Airport and Jakarta Golden Triangle

  • 10 minutes' drive to JIEXPO and Ancol Dreamland

  • First Food Exchange Restaurant in Indonesia

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Childrens Club for 6 to 12 years
  • Air conditioned
  • SOEKARNO-HATTA INTL. AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Childrens Club for 6 to 12 years
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 21 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420
jakarta
indonesia

Tel: +622162312800

Fax: (+62)21/62312900

Contact email

Check-in from 14h00

Check out up to 12h00

  • TRANSJAKARTA :   ANCOL / KOTA MANGGA DUA

  • By plane

    SOEKARNO-HATTA INTL. AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By train

    GAMBIR RAILWAY STATION At 5km / 3 miles

GPS :-6.138245, 106.831673

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. .

Deluxe Room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 32
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Deluxe Room with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room Premier Floor 1 King Bed

  • Max. number of persons: 3
  • Area: From 35
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room Premier Floor 2 Single Beds

  • Max. number of persons: 3
  • Area: From 35
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room Premier Floor 1 King Bed

  • Max. number of persons: 4
  • Area: From 46
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Deluxe Premier Floor 1 King Bed

  • Max. number of persons: 4
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite

  • Max. number of persons: 4
  • Area: From 80
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite

  • Max. number of persons: 4
  • Area: From 105
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite Premier Floor

  • Max. number of persons: 4
  • Area: From 63
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite Premier Floor

  • Max. number of persons: 4
  • Area: From 90
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Jacuzzi Suite

  • Max. number of persons: 4
  • Area: From 71
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange offers Asian and international cuisine. Both buffet and a-la-carte are available

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR

Photo non contractuelle / Strictly non binding

An intimate and friendly bar, serving a wide range of cocktails and mocktails. A variety of other beverages and snacks are also available.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 21

  • Maximum size: 1,152

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 640 people

Find out more

Our guest reviews for
Novotel Jakarta Mangga Dua Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,616 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,809 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mr

Customer review rating 4.3/5

Eric H. Business - 06/11/2019 Confirmed reviews AccorHotels

No sundry bag, nonhaor comb. The rest is ok.

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. However we regret to know the room amenities wasn't complete in your room. Regarding the laundry bag and comb, we would share to our Housekeeping team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to create another memorable experience. Sincerely, Nathasya Koesman GSS

good

Customer review rating 4.3/5

Dedy Business - 06/11/2019 Confirmed reviews AccorHotels

breakfast delecius... and the room so clean and fresh... good hotel...

Dear Valued Guest, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your recent experience with us. We are glad to know that your overall experience was good, unfortunately there was 1 negative point that our team should highlight regarding the WiFi connection. We apologize for the inconvenience and for sure we would share this with our IT manager to be improved on it . Furthermore, It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman GSS

Very good service!

Customer review rating 4.3/5

Della W. Families - 05/11/2019 Confirmed reviews AccorHotels

We stayed here for my sister’s wedding night! It was a wonderful stay with an awesome room! We had the jacuzzi suite it was very spacious and in a good location! The staff was very friendly and welcoming and seemed to genuinely care. And the breakfast was also good, but maybe you can upgrade the quality of bread, and more variety for salad bar (it’s not fresh and you have to pick the vegetables using your hand, it’s not hygiene)

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. Thank you for your feed back regarding our salad bar, We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and all of us are looking forward to welcoming you again and hope you will have another memorable experiences with us in the future. Sincerely, Nathasya Koesman GSS

Enjoy my stay

Customer review rating 4.3/5

Roslinda Families - 05/11/2019 Confirmed reviews AccorHotels

Great hotel, love the pool, variety of breakfast, pleasant stay, room is clean, friendly staff.

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us as well as the facilities we have provided. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. All of us are looking forward to welcoming you again to create another memorable experience with us. Sincerely, Nathasya Koesman GSS

Great service at amazing hotel

Customer review rating 4.3/5

Poppy M. A. Families - 05/11/2019 Confirmed reviews AccorHotels

The first impression was receptionists Cyntia who gave us the best service, I stayed with my family we have enjoyed our stay at Novotel Mangga Dua Square. My kids was enjoyed for large size of the room, bathtub and kids club also fish pool area. Hotel design is modern and very clean. Overall we are happy and looking forward to stay again, we will back soon

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We are glad to know that you had a pleasant stay with us starting from your arrival till the room you stayed in. Thank you for the appreciation you have given to our staff Cynthia, We will share to her and also all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Saying that, Happy to read that you are coming back soon to our Hotel, All of us are looking forward to welcoming you again and hope your next stay with us will be much more memorable. Sincerely, Nathasya Koesman GSS

wow

Customer review rating 4.3/5

Hendra H. Families - 05/11/2019 Confirmed reviews AccorHotels

very complete place. we not go anywhere if want looking for dinner. Because at parking lot many stand selling food

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman GSS

the stay was perfect

Customer review rating 4.3/5

River Solo - 04/11/2019 Confirmed reviews AccorHotels

The accommodation provided was very good, the environment was elegant, the pool was clean, the store staff was very polite, and the stay was perfect.

Dear Valued Guest, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your recent experience with us. We are glad to know that you had a perfect stay with us and you enjoyed the facilities we have provided. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service. All of us are looking forward to welcoming you again in the near future and hope you will have much more memorable experience with us. Sincerely, Nathasya Koesman GSS

1st stay at Novotel Mangga Dua, unexpected great experiences

Customer review rating 4.3/5

S. G. Business - 03/11/2019 Confirmed reviews AccorHotels

1st stay at Novotel Mangga Dua, unexpected great experiences. Located near exhibition area Kemayoran. Good restaurants and shopping areas nearby. Got great upgrade as Platinum member. Rooms at Premium Floor are new renovated , Premium Lounge too.

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are glad our Hotel strategic location was very convenient for you as well as delighted to know that you enjoyed the stay with us especially your time in Premier Lounge. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman GSS

I enjoy my stay

Customer review rating 4.3/5

Philiper S. Business - 03/11/2019 Confirmed reviews AccorHotels

I really enjoy the spacious room and the staff are friendly

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. However from the overall score you have given, seems you didn't satisfied with us. Please accept our apologies if there was any inconveniences you may encountered during your stay. We would share your experience with all of our team as an encouragement to improve our quality and service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman GSS

Always the best.

Customer review rating 4.3/5

Mirza Business - 03/11/2019 Confirmed reviews AccorHotels

Work stays with family included. Novotel always has been our choice.

Dear Valued Guest, Thank you for your Loyalty to Novotel Jakarta mangga dua square. We are very delighted to know that you and your family enjoyed the stay with us. It has always been our pleasure to be at your service during your stay with us. We will share this to all of our team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and all of us are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman GSS

Home during my time in Jakarta

Customer review rating 4.3/5

Michael C. Business - 01/11/2019 Confirmed reviews AccorHotels

The friendliness of the staff started upon my check-in. This continued at breakfast each morning until I departed at the end of my visit.

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us as could feel as Home during your visit. We are always ensure that all the guest could have "Feel Welcome" with us as our promise. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. SIncerely, Nathasya Koesman GSS

Satisfied

Customer review rating 4.3/5

Azrin Business - 31/10/2019 Confirmed reviews AccorHotels

Nil

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman GSS

Excellence welcome

Customer review rating 4.3/5

R. Friends - 31/10/2019 Confirmed reviews AccorHotels

Since the booking made until departure, everyone in the hotel always deliver excellence services. Thank you Pak Nugroho, ibu Ratih for the absolute assistance to set the room decoration of course with warmth welcome.

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman GSS

Mr

Customer review rating 4.3/5

W. M. Couples - 30/10/2019 Confirmed reviews AccorHotels

Good satisfied

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman GSS

Ms fika

Customer review rating 4.3/5

A. Couples - 30/10/2019 Confirmed reviews AccorHotels

Nice and very welcoming on my birthday

Dear Valued Guest, Thank you for sharing your experience during your visit to Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. We are always ensure all of our guest could have "Feel Welcome" as our promise. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman GSS

October 24-25, 2019 Stay

Customer review rating 4.3/5

S. Business - 29/10/2019 Confirmed reviews AccorHotels

In short, all in all this hotel has team who are dedicated to serve guests with pleasant hospitality.

Dear Valued Guest, Thank you for your Loyalty and staying at Novotel Jakarta mangga dua square. We are happy to know you had a pleasant stay with us as well as enjoyed the hospitality of our team. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Once again thank you so much for your appreciation and all of us are looking forward to welcoming you again and create another memorable experience for you. Sincerely, Nathasya Koesman GSS

The Worst Stay in This Hotel

Customer review rating 4.3/5

Frans W. Couples - 29/10/2019 Confirmed reviews AccorHotels

First night, at room 9219 the bathroom only provide hot water because it’s something wrong with the pipe they said. So we are move to 5th floor, please prepare the room well. The welcome drink also disapointing, Gold member only get juice, coffee or tea. No more beer. Too stingy.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. We are sorry that your experience did not meet your expectations. please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have addressed to our team especially Engineering team to be improved on our quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathasya Koesman GSS

Memang enak banget nginap di NOVOTEL

Customer review rating 4.3/5

Hasnon Business - 29/10/2019 Confirmed reviews AccorHotels

friendly staff makes my stay a pleasant one

Dear Valued Guest, Thank you for staying at Novotelk Jakarta mangga dua square and share your experience with us. We are very pleased to know that you have a pleasant stay as well as enjoyed the hospitality of our staff. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman GSS

Very nice hotel

Customer review rating 4.3/5

Alexandra Business - 29/10/2019 Confirmed reviews AccorHotels

Very comfortable room, but only too little drinking water provided

Dear Valued Guest, Thank you for visiting Novotel Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman GSS

room is huge, i love it

Customer review rating 4.3/5

Jason Business - 28/10/2019 Confirmed reviews AccorHotels

everything was good but toilet seat was small, toilet seat size was not fit to toilet. small problem but it made me crazy. is there any free shuttle bus to airport ? somebody said yes, somebody said no i asked 3 people, answer was all different

Dear Valued Guest, Thank you for staying at Novotel Jakarta mangga dua square and share your experience with us. We are glad that overall stay was good for you however there are some point we should highlight regarding unclear information that our staff given. Please accept our apologies for any kind of the inconveniences you have encountered. We are pleased to inform you that we have no Free shuttle from Hotel to the airport however there is a Bus station available in front of our Hotel gate and it would have additional charge directly to the driver as amount IDR 40.000 net available from 6.00 am to 6.00 pm with uncertain time according to the traffic. We would share this review to all of our team for us to improve our quality services. We are all looking forward to welcoming you again in the future and hope you will have much more memorable experience. Sincerely, Nathasya Koesman GSS
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