Novotel Jakarta Mangga Dua Square Hotel 4 stars

TripAdvisor rating 4.0/5 1,651 reviews
Novotel Jakarta Mangga Dua Square
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Hotel extras

  • Newly renovated Olympic size swimming pool, guest rooms & Hotel facilities

  • Grand Ballroom up to 1,800 people.

  • 30 minutes' drive to Soekarna Hatta International Airport and Jakarta Golden Triangle

  • 10 minutes' drive to JIEXPO and Ancol Dreamland

  • First Food Exchange Restaurant in Indonesia

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Childrens Club for 6 to 12 years
  • Air conditioned
  • SOEKARNO-HATTA INTL. AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Childrens Club for 6 to 12 years
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 21 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420
jakarta
indonesia

Tel: +622162312800

Fax: (+62)21/62312900

Contact email

Check-in from 14h00

Check out up to 12h00

  • TRANSJAKARTA :   ANCOL / KOTA MANGGA DUA

  • By plane

    SOEKARNO-HATTA INTL. AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By train

    GAMBIR RAILWAY STATION At 5km / 3 miles

GPS :-6.138245, 106.831673

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. .

Superior Room with 1 king-size bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 king-size bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 king-size bed

  • Max. number of persons: ‌4
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Deluxe Room with 1 king-size bed

  • Max. number of persons: ‌4
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room Premier Floor 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room Premier Floor 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room Premier Floor 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room Premier Floor 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room Premier Floor 1 King Bed

  • Max. number of persons: ‌4
  • Area: From 46
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Deluxe Premier Floor 1 King Bed

  • Max. number of persons: ‌4
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite

  • Max. number of persons: ‌4
  • Area: From 80
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite

  • Max. number of persons: ‌4
  • Area: From 105
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite Premier Floor

  • Max. number of persons: ‌4
  • Area: From 63
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite Premier Floor

  • Max. number of persons: ‌4
  • Area: From 90
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Jacuzzi Suite

  • Max. number of persons: ‌4
  • Area: From 71
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange offers Asian and international cuisine. Both buffet and a-la-carte are available

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR

Photo non contractuelle / Strictly non binding

An intimate and friendly bar, serving a wide range of cocktails and mocktails. A variety of other beverages and snacks are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 21

  • Maximum size: 1,152 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 640 people

Find out more

Our guest reviews for
Novotel Jakarta Mangga Dua Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,246 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,651 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.3/5

Hatta Business - 19/06/2019 AccorHotels certified review

Pleasant and friendly hotel staff.

Amazing

Customer review rating 4.3/5

D. M. Families - 19/06/2019 AccorHotels certified review

I was there for a short trip with my family, really satisfied with Excellent service from reception team, and also good room, amazing room setup from housekeeping team. Thank you Novotel

Excellent in all matters..

Customer review rating 4.3/5

Kirpal M. M. Business - 18/06/2019 AccorHotels certified review

xx

No 1 Novotel in Jakarta

Customer review rating 4.3/5

Stanuraharjo Families - 17/06/2019 AccorHotels certified review

This is 6th time i stay in this hotel. As gold member i get check in in executive lounge and cynthia who served me is very nice and helpful. I get upgrade to premier room that very good especially after renovation. Room is very big and include living room and free drink inside refrigerator. Also get connecting door to my child room that very convenient. Everything now look modern and clean after renovation. Definitely will come back again to this hotel if i go to jakarta.

Overwhelming

Customer review rating 4.3/5

Kusuma Families - 17/06/2019 AccorHotels certified review

Everything is very satisfied, from front door officer to the facility and location

Okay, but room smelled and one accident happened

Customer review rating 4.3/5

Lisa H. Families - 17/06/2019 AccorHotels certified review

It was okay. Staff was super nice and friendly. Breakfast was good. However, I was kind of disappointed due to smell of cigarettes in the room. I was given a smoking room and I was told the room would be treated before I went in. I had to call twice to get someone to finally come in. He was super nice. The first time, machine didn't work. I called again and he came back with different machine. I appreciate the effort though. Another thing also, we were walking in the breakfast area when my nephew ran into a glass partition which he didn't see. His nose and gum were bleeding. Thankfully, he is just a happy child. He stopped crying when he saw the pool. Should have put something on the glass so people or kids can see to prevent anybody from hitting or running into.

Dear Valuable Guest, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your experience with us. We deeply apologize to hear what happened with your nephew during the stay and we hope his condition is well now. The management is taking action properly to follow up that matter. We have noted your room preference to be assigned at non smoking room on your next visit. I sincerely hope for your understanding and that you give us another chance to serve you better in the future. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Like other ordinary hotel

Customer review rating 4.3/5

Jefri K. Families - 17/06/2019 AccorHotels certified review

Hotel provide clean room, regular guest check in experienc. But: 1.No welcome gift ex:fruits (as Accor member) until we asked for it for our room. 2.misinformed check in place (informed in email, check in for accor member at 8th floor for accor member) in reality at lobby hotel. 3. Supposed to to check in in special accor member desk, but directed to reguler check in desk. So what is so special about being Accor Member? 6 Free breakfast voucher and 1 night free stay? Which is actually i can pay it with or without Accor Member.

Dear Valuable Guest, First of all, we thank you for being our loyalty member and share your experience stay at Novotel Jakarta Mangga Dua Square. We do apologize for the inconveniences you've met during your stay. Indeed, the Accor Plus have the privilege to check-in at Premier Lounge on 8th floor and get welcome amenities in the room however we failed to give you that day. I would remind the entire team how we value our guest especially loyalty member. I sincerely hope for your understanding and that you give us another chance to serve you better in the future. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Great stay

Customer review rating 4.3/5

Andreas O. Couples - 12/06/2019 AccorHotels certified review

We spend just one night there, and the hospitality was great. Will sure be back there in the future and recommend to other people.

I had a great time staying here.

Customer review rating 4.3/5

Pretty M. B. Families - 11/06/2019 AccorHotels certified review

Love the hotel's vibe and environment. Strategically located. Thumbs up for the swimming pool and breakfast menu.

Family Holiday

TripAdvisor rating 4.0/5

inthelight2017 Family - 11/06/2019 TripAdvisor review

Easy Access and good hospitality. Thank you for the late check out and all the service given by Novotel Staff. Our kids really enjoy the swimming pool and the breakfast. Thank you for all the efforts,

Satisfied

Customer review rating 4.3/5

Maya Families - 08/06/2019 AccorHotels certified review

Always happy and satisfied staying at this hotel

awesome

Customer review rating 4.3/5

Hendro Families - 07/06/2019 AccorHotels certified review

that was awesome hotel experience

Quite ok

Customer review rating 4.3/5

Mal Business - 07/06/2019 AccorHotels certified review

The room that stayed in is 8119, they are leakings in the toilet, on the ceiling next to the ventilation area they are water dropping from it, toilet was not that clean, especially in the shower, the door frame is rusted, so it was noise if u open n close the shower door. Ordered the room service, nasi goreng buntut was awesome, but the ikan bakar is totally not my taste. The bed and pillows were ok too, Novotel Bangkok have better bed and pillow. Thank you, hope u can improve on this.

YOU ARE NEVER ALONE !

Customer review rating 4.3/5

Dt2y Business - 05/06/2019 AccorHotels certified review

The experience is like family welcoming you back after a long trip out! Always making sure you are comfortable with every arrangements....

A pleasant and enjoyable experience

Customer review rating 4.3/5

Kuncoro F. Families - 05/06/2019 AccorHotels certified review

It was an exciting, pleasant and enjoyable experience during my holiday stay with family at Novotel Jakarta Mangga Dua Square. The hospitality of hotel staff, especially Ms. Cyntia and Vera (reception desk staff) was beyond my expectation. I felt expected and privileged as an Accor Silver Plus member. In addition, the close proximity of the hotel with various attractive and tourist destination sites is one of the reason I chose this hotel whenever I visit Jakarta with my family.

Large room, clean and comfortable

Customer review rating 4.3/5

Palmarum T. Families - 04/06/2019 AccorHotels certified review

Worth with the value paid

Dear Valuable Guest, Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Novotel Jakarta Mangga Dua Square, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Good service

Customer review rating 4.3/5

Ekklesia A. Families - 02/06/2019 AccorHotels certified review

Easy to check in for member.. I love the welcoming drink, love to get upgrade room with vouchers.. Room was big and clean.. But the air-conditioning not too cool.. Overall okay especially the food.. Super.. Thanks

Dear Valuable Guest, First of all, thank you for being our loyalty member and share your experience with us. Smooth check-in is guaranteed to all our loyalty member and you also could use online check-in on the website. Very well noted for the air conditioning in that particular room and would be follow up by our team member accordingly. Furthermore, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Noise problems

Customer review rating 4.3/5

Leony Couples - 02/06/2019 AccorHotels certified review

Until 6pm I heard noise from other room near to my room. Maintenance project maybe. Overall, I have good experience as I'm expected.

Dear Valuable Guest, Thank you for staying at Novotel Jakarta Mangga Dua Square and share your experience with us. We do apologize for the inconvenience you've met during your stay. Our team member failed to inform you in advance for the room maintenance nearby. We have remind our team regarding this matter. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Comfortable and enjoyable

Customer review rating 4.3/5

Gan P. G. Solo - 01/06/2019 AccorHotels certified review

Happy with my stay as the room was good and staff friendly and helpful. The rooms were newly furnished. Only the tissue box needs to be replace as it was old and defaced.

Dear Valuable Guest, First of all, thank you for being our loyalty member and share your experience with us. We are delighted to know that you were enjoying the room you stayed in as well as the hospitality from our team member. We appreciate for your comment regarding the tissue box and our team would follow up accordingly. I would glad to share your review with our team as we strive to continuously maintain the quality of our services. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Good as always

Customer review rating 4.3/5

Paul Business - 31/05/2019 AccorHotels certified review

Many times guest . No what to expect

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