Hotel - Mercure Tokyo Ginza
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Mercure Hotel

Mercure Tokyo Ginza

2-9-4 Ginza  Chuo ku 
1040061  TOKYO
JAPAN

Based on 4,246 reviews
AccorHotels Rating Based on 4,246 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre  (Nearby)
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • TOKYO NARITA
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week N
    • Opening hours : Week-end N

Business services

  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose between Superior or Deluxe room which vary in size. All our rooms have sound proof windows, free high-speed internet, mini-bar, Japanese and international TV channels (BBC, CNN, and TV5), hairdryer, in-room safe and very comfortable Simmons beds

  • 208 rooms
  • 187 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,246 reviews

Our guest reviews for Mercure Tokyo Ginza

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Aldous Couples - 17/07/2017
« A place of safety and convenience in a heart of a very interesting city. »

The location is the most important thing about this place, it had access to the nearest metro subway to go around the city and especially to and from the Haneda airport with such ease.

AccorHotels certified review
Lr Families - 17/07/2017

Friendly and helpful front desk. Near Yurakucho Station

AccorHotels certified review
David Business - 16/07/2017
« hotel was fine but expected more being in Ginza. »

Not really suitable for business.

AccorHotels certified review
Keiko Business - 15/07/2017
« comfortable but  »

Room was too small

AccorHotels certified review
Mervyn H. Families - 15/07/2017
« Nice hotel, well located »

Everything was fine, with the exception that the room walls were scuffed and dirty and the carpet was worn and stained.

AccorHotels certified review
Bruce N. Families - 15/07/2017
« Well run hotel with friendly and professional service »

Everything worked well from checkin and excellent location that is close to all activities. The room was comfortable and clean.

AccorHotels certified review
Susie Couples - 15/07/2017
« Convenient to Ginza station Great restaurant  »

Enjoyed our stay very much in a spacious twin room very large by Japanese standards worth the extra if staying a few days comfortable bed . Front office staff extremely pleasant and so patient with other guests!!! 15 min walk from Ginza station and right in the centre of shopping, restaurants and food outlets. The lights at night amazing shuttle bus to and from narita airport leaves outside the station and close by airports and costs 1000 yen if you have20kg suitcase only Takes 1 1/2 hrs approx very easy French restaurant is great. Food extremely interesting and priced well and very friendly staff. Thank you . We also were very appreciative of the late check out offered to us, it was very helpful

AccorHotels certified review
Lynwen Couples - 15/07/2017
« Staff helpful »

It was a tiring few days for us so really appreciated any help the staff could give us. Forgot to get our free drink on arrival and suggested we have it whilst waiting for the taxi to leave. Needed a Japan power point plug as it was the only one we forget to bring with us, no problem. Breakfast enjoyable what else can I say. Room a suitable size for our needs.

AccorHotels certified review
Anonymous Families - 14/07/2017
« Nice experience »

Friendly and helpful staffs. Room is nice and clean. Worth to mention the room condition improved a lot compare with my last stay two years ago.

AccorHotels certified review
Anonymous Friends - 14/07/2017
« Good location but no convenient airport limousine stop »

Overall satisfactory mainly due to location but it is inconvenient to get to hotel if you have luggage as there is no airport limousine bus stop nearby.

AccorHotels certified review
Craig Families - 14/07/2017

Rooms good by Japanese standard (size). Staff very helpful, breakfast about a 7 out of 10.

AccorHotels certified review
Anonymous Families - 13/07/2017
« I am happy and statisfy staying in mercure »

Reception was friendly Room was clean Nice restaurant Location of hotel is strategic

AccorHotels certified review
Kanx Couples - 13/07/2017
« Good service staff.  »

I got good service from staff. Room are good condition with amenities. Breakfast still have less menu and almost look like to support European.

AccorHotels certified review
Olive Couples - 13/07/2017
« The location is excellent! »

The room is small, but not unexpected for Japan standard. The hotel gives out an old vibe to it, but not in an unpleasant feeling. It is clean and simple. But if you're looking for a place that is close enough to Ginza without the noise of the crowd, this hotel is perfect!

AccorHotels certified review
Anonymous Families - 12/07/2017

It is fine.

AccorHotels certified review
Himawan Families - 12/07/2017
« For me is the best now on... »

Nice. Hommy and soo helpful staff......

AccorHotels certified review
Ivonne S. Families - 12/07/2017
« mrs ivonne »

This is my 2nd time staying at Mercure Ginza. This time i brought my three kids for vacation. The hotel is very welcome, they allowed my kids had free breakfast too. it was never happened with other hotels, usually we paid bf for nd and 3rd kids. the reception also very nice, they explained and give us full information what we need. the location near mc donald and metro station access from hotel basement. near our fav reato, Osasuka Tendon also located in shopping aracade, we can gind anything there really recomended hotel😃😃😃

AccorHotels certified review
Andreas K. Families - 11/07/2017
« Nice hotel at interesting surroundings »

Hotel staffs were very friendly & helpful. Clean & nice hotel. Nearby we found good restaurants, pharmacy, minimarkets & departement stores. The room was not completely sound-proof, we could still hear our neighbor's talks. The hotel was completely booked when we arrived, so that we got 2 rooms at two different floor, both were remote enough from the elevator, made us a bit lazy to visit each other. And that made the key that can open both rooms were a bit less useful. However overall experience was very positive. And if we choose another hotel in our next visit is just because we want to try new experience.

AccorHotels certified review
Shryn B. Families - 10/07/2017

Hotel in an excellent area, close to train and good eating area. After drinks with the Manager we decided to dine in house. Food was very average and the service not even average. Have an Accor card so half price,exceptable. If I'd have paid full price I would not have been happy! Felt rushed out of the restaurant so they could set up for breakfast .

AccorHotels certified review
Sumit Families - 10/07/2017
« Great Location »

Well as you know the location is very close to all the Ginza Activities.. its in a narrow lane, but a 2 minute walk and you are on the main ginza road.. The hotel staff is very friendly and breakfast spread is decent. View from the hotel is only of buildings around, but that with most of the hotel in Ginza area. Room & Bathroom size is decent, however the maintenance of the furniture in the room was not upto the mark. Specially in the room i stayed. Over all a good stay with great location.

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