Hotel - Mercure Tokyo Ginza
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Mercure Hotel

Mercure Tokyo Ginza

2-9-4 Ginza  Chuo ku 
1040061  TOKYO
JAPAN

Based on 4,532 reviews
AccorHotels Rating Based on 4,532 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre  (Nearby)
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • TOKYO NARITA
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week N
    • Opening hours : Week-end N

Business services

  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose between Superior or Deluxe room which vary in size. All our rooms have sound proof windows, free high-speed internet, mini-bar, Japanese and international TV channels (BBC, CNN, and TV5), hairdryer, in-room safe and very comfortable Simmons beds

  • 208 rooms
  • 187 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,532 reviews

Our guest reviews for Mercure Tokyo Ginza

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Russ Families - 16/09/2017
« very enjoyable stay »

we arrive early after 10hr flight and we could check in early for a small fee so very happy about that. very good bathroom condiments including a body scrub. we had dinner there too and try the Waygui need it was yummy. so will go back there again and there is a subway which connects you to all other train lines.

AccorHotels certified review
Kelvin Business - 16/09/2017
« Good location, walking distance to train stations. »

Overall is good.

AccorHotels certified review
Farouk A. Couples - 15/09/2017
« The place is clean. The Breakfast buffet was satisfying but hopefully the menu to change every forthnight. »

It was one of the best experience me and my wife had in staying with the Accor group of properties. Mr. Coquet Sylvain has made this a very pleasant stay in your property. He has warmly welcomed us and has given and guided us in some of the directions of the areas we would wish to go. Mr. Sylvain has assisted me and my wife during our stay. I would even recommend Mr. Sylvain to be acknowledge for a job well done The employees at the breakfast buffet restaurant was perfect. Our mornings has always been greeted with a smile. The room was so clean. The room attendants has supplied us everything we need without us requesting for it.

AccorHotels certified review
Moira M. Couples - 15/09/2017
« Great location and fabulous food »

Well located with 1Chrome station accessible from the basement. Close by shops in Ginza and Ginza station.Food is a mixture of Japanese French fusion. Service is excellent. Reception staff speak excellent English and are friendly and helpful.

AccorHotels certified review
Luis H. Couples - 14/09/2017
« Overall pleasant experience »

The bed was comfortable. Room could have been a little bigger. Overall, a good experience.

AccorHotels certified review
Bill Couples - 14/09/2017
« EXCELENT »

I completed this from a cruise ship earlier, wasn't sure if went? Hence this now. Right from the start of our very early arrival at reception the high standard of service commenced. We were greeted by Bunya Yanagisawa who offer great service. We had 2 by 2 night stays at the hotel & we were fortunate to have Bunya greeting us on each occasion. Please convey our appreciation & thanks to him. As for the stay as a whole, really great.

AccorHotels certified review
Leung Couples - 13/09/2017
« Good choice »

The location is great that near 4 metro stations. Front desk staff are helpful. They speak English, and easily to communicate with. Only limited choices available on breakfast buffet, and foods are not attractive. We didn't take breakfasts at hotel after the first day even we had paid for them.

AccorHotels certified review
Ktlam Couples - 13/09/2017

good service, good location, helpful staff.

AccorHotels certified review
Neil Couples - 11/09/2017
« pleasant surprise. much better than the usual Mercure »

great service nothing too much trouble fabulous restaurant evening meal hotel itself a bit tired looking

AccorHotels certified review
N. Business - 11/09/2017
« less than average customer service »

I did not feel welcome

AccorHotels certified review
Ajita K. Couples - 11/09/2017
« Friendly, helpful staff at desk »

Good location. We got all the information we required from staff at reception. Very happy

AccorHotels certified review
John Couples - 10/09/2017
« great stay away from home »

I was in a well positioned location enjoying the stay with a hearty breakfast and helpful advice and information from the knowledgeable staff about my plans for exploreing.

AccorHotels certified review
Jeff Couples - 09/09/2017
« Satisfactory »

Stay was only for 2 nights but the position was good and the hotel was clean and the service was friendly. The room was a bit small as we could not comfortably have 2 large suitcases in accessible positions and there was virtually no drawers and limited hanging space.

AccorHotels certified review
Brigitte B. Couples - 08/09/2017

great location, friendly, helpful, great breakfast room a bit crowded with too much furniture. Good bathroom would come back anytime

AccorHotels certified review
No Business - 07/09/2017
« Disappointing »

The staff were very friendly however the cleanliness of the room and subsequent cleaning was substandard for what claims to be a 3 star hotel. Limited breakfast selection.

AccorHotels certified review
Anonymous Solo - 07/09/2017

Rooms to be renovated (walls are really dirty) Very poor wifi which is unacceptable in 2017 Breakfast is fine with a lot of choice Nice staff at front desk and breakfast

AccorHotels certified review
Wally Couples - 07/09/2017
« Pleasant enjoyable stay in heart of Ginza »

Spacious room in great location. Clean with friendly service. Overall an enjoyable stay.

AccorHotels certified review
Stanley E. Couples - 06/09/2017
« Enjoyable Time at Mecure Ginza! »

We had a great time staying at Mecure Hotel Ginza. From the time they upgraded our room to the VIP event that we were invited to. My wife and I felt very well treated at Mercure. We were able to move easily around the city with Lawson shops close by. There was also Starbucks and Macdonalds (but we didn't go there). Food was relatively easy to find in and around the area. In the end, we left for Hakone but had very good memories in Ginza.

AccorHotels certified review
Angel P. Families - 06/09/2017
« Family vacatipn in Japan »

Very well located, excellent breakfast, nice and helpful staff

AccorHotels certified review
Anonymous Solo - 06/09/2017

nothing particularly bad but nothing special either for a Mercure. i expected more.

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