Mercure Tokyo Ginza 4 stars

Customer review rating (ALL Rating) 4.5/5 2,355 reviews

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2 9 4, Ginza, Chuo ku, 1040061 TOKYO, Japan

Description

Hotel extras

  • Direct access from Tokyo Metro. Easy access from Haneda and Narita Airport.

  • a convenient location in the vibrant shopping district of Ginza

  • Locally inspired hotel, where the design tells the history and story of Ginza

  • a breakfast buffet with items such as fresh smoothies and several different breads

  • The Privilege room offers a 50" TV, free minibar and an Espresso Machine.

Our accommodation(s)

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Hotel location

Mercure Tokyo Ginza

2 9 4, Ginza, Chuo ku
1040061 TOKYO
Japan

GPS:35.672855, 139.768367

Telephone
Fax +81 3-4335-1222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

For breakfast, we offer a Western buffet. The buttery croissants, which are baked hot in the kitchen every morning and are made with dough that has been from France, and the baguettes that are crispy on the outside and moist on the inside are popular.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,355 reviews

TripAdvisor Rating  4.0/5  1,897 reviews

Certificate of excellence 2024

Hotel in Ginza area very comfortable

TripAdvisor rating 5.0/5

Sam R Friends getaway - TripAdvisor review

Hotel staff very welcoming and room small but comfortable. Bathroom would be better with separate shower but that’s just a personal preference. Breakfast was a mix of Western and Japanese food. Great position to shops and trains in the Ginza area.

Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

Thank you ALL.

TripAdvisor rating 5.0/5

dymassatrioprojo Business - TripAdvisor review

It's a cozy and convenient hotel. The location is so center and near to MRT station, guess what its on top of an MRT station. Convenience store is so nearby. The staff is very friendly, especially the reception guy. My stay was on February 29 to March 4, and the reception helped me to register for SUICA card, explain for the access. Helped with the luggage and ensured all my needs were fulfilled. It made me feel really worth to be an DIAMOND Accor ALL member. Kudos to the reception team and the cleaning team.

Dear Guest, Thank you for your continued patronage of Accor Hotels. We are also honored to receive your positive comments regarding your stay at the Mercure Tokyo Ginza. Did you enjoy your trip to Tokyo? We are delighted to have supported your time in Japan. We sincerely hope that your next stay will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

Fantastic Hotel

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

The hotel was fantastic. It had all the amenities and facilities that we needed throughout our stay in Tokyo. It was an added bonus to have a major shopping district down the road from the hotel. What made it better was just a 10-15 minute walk and you were at the major Tokyo Station where you could get to any place withing Tokyo and the surrounding areas. The hotel room was nothing but amazing. Yes it was a little small, however, that is noticed in many hotels in Japan. The breakfast was good, however, more options would be nice.

Dear Anthony C., Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

Unsatisfied stay

Customer review rating 0.5/5

Lee Families - Confirmed reviews ALL

With the same value, I should have book a better accommodation elsewhere in Ginza. The room is totally updated. The most unacceptable is the sound proofing with constant noise disturbances from the corridor and neighbours. Totally unable to have a peaceful rest.

Dear Lee peng K., Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for any disappointing experience you faced during your stay. We appreciate your honest feedback about your overall experience, and we regret that it did not meet the level of excellence we strive to deliver consistently. Please know that your comments have been shared with our team, and we will work diligently to make improvements based on your feedback. We will strive to always anticipate our guests' needs and expectations so that we can provide the necessary services and assistance in the right places. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Warm regards, Mercure Tokyo Ginza

Great location, clean and comfortble stay1

Customer review rating 5.0/5

Barry -. U. C. C. U. Families - Confirmed reviews ALL

Great breakfast and friendly staff!

Dear Barry L., Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

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Other web-users rate our hotel

  • 1,250 reviews 9.7/10 Location
  • 1,253 reviews 7.6/10 Room
  • 1,202 reviews 8.8/10 Service
  • 26 reviews 8.3/10 WiFi
  • 507 reviews 7/10 Breakfast
  • 398 reviews 8.1/10 Cleanliness
  • 41 reviews 2.5/10 Bar
  • 8 reviews 1.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.