Hotel - Mercure Florianopolis Convention Hotel
Mercure Hotel Mercure Hotel

Mercure Florianopolis Convention Hotel

4.0/5 1,289 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 351.54 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Laundromat

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 7 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

equipped with Internet, WIFI, cable TV, minibar, microwave, shaving mirror, hairdryer, central air conditioning and 24-hour room service. We have apartments for those with reduced mobility and for non-smokers.

  • 175 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Baby bed
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Microwave in room
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 8,180 reviews

Our guest reviews for Mercure Florianopolis Convention Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,289 reviews
Daniele F. S. Couples - 07/01/2019 AccorHotels certified review

It was great! But the pool and the bedroom deserve a better cleaning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniele Ferrari S., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also be attentive to the items pointed out to improve the quality of our service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Giselle Friends - 05/01/2019 AccorHotels certified review
« Awesome! »

My staying was better than expected. I highly recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giselle C., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Maria S. Families - 17/12/2018 AccorHotels certified review
« Good but need more carefull from employers side for eextra charges. »

Mostly good, but my son was charged for example for parking wich was said on booking.com it was free as well as breakfeast, but we payd anyway because the trouble to opening the email and printing the reservation details would have been troublessome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Otilia Stiehler S., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

M. Business - 15/12/2018 AccorHotels certified review
« Satisfying »

The beds were way too hard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard M., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Anonymous Business - 14/12/2018 AccorHotels certified review
« Very pleased »

I am very pleased with the service, all the staff I came in contact with were very polite and helpful, and the facilities were in very good condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jose Ribamar Frasão F., good morining We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Eloiza M. J. P. Solo - 10/12/2018 AccorHotels certified review
« otimo »

hotel confortavel

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Eloiza P., bom dia Somos extremamente gratos por sua avaliação. Seus registros favoráveis nos alegram e motivam a continuar superando-nos a cada dia, visando fazer sempre o melhor para seu conforto. Na expectativa de lhe acolher novamente, queira aceitar os nossos melhores cumprimentos. Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Luis M. Business - 13/11/2018 AccorHotels certified review
« Great »

Everything was just as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luis M. Gutierrez K., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Nilton Families - 12/11/2018 AccorHotels certified review
« Not worth »

Even though I called earlier to ask for a crib/cot when I got there the room was not ready. The furniture and room itself is outdated (old). The checkin personel were to slow to do their stuff. Had to wait a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nilton De B., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Dave Business - 04/11/2018 AccorHotels certified review
« Uneasy »

Room was no very clean. Floor was so dirty my socks got dirty - I didn't dare alk with bare feet. Room is very small for something labeled "Suite". Bed was hard. Walls are thin - can hear everything going on in my neighbours room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Coulson D., Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Mario Business - 02/11/2018 AccorHotels certified review
« Decadent infraestructure, not at par with other Mercure hotels. »

Frustrated with the overall conditions. Worse than most Ibis, for example.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario Fernando C., Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Carlos Business - 30/10/2018 AccorHotels certified review
« poor internet and noisy »

Room is ok, location is good. But the room on the top floor has a terrible noise of a water pump all night long. I was relocated to a silent room. But internet throughout my entire stay (5 days) was horrible. Could not work from my room. Must improve the quality of the internet service!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonio Carlos O., Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Fred Business - 15/10/2018 AccorHotels certified review
« Just average »

Wifi doesn't work properly, the rooms deserve a modernisation and the room service is really limited

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederico Magalhães, good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Anonymous Business - 12/10/2018 AccorHotels certified review
« Bad rooms »

The restaurant it’s a joke. Peaple not nice and food of flights

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre Luis F., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Equipe Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Alecia Business - 11/10/2018 AccorHotels certified review
« Director, Executive Education »

Good in general. The personnel was excellent, courteous and ready to help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alecia Gisela L., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Luciane Business - 30/09/2018 AccorHotels certified review
« Good »

Hotel is good but sometimes very noisy. Beds are not very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luciane K., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Hernan Business - 26/09/2018 AccorHotels certified review
« Practical and convenient »

Practical and easy check-in. Check-out a bit delayed and burocratic. It was hard to get our Invoices (NFs) with the company's name and doc nº as required in Brazil.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hernan O., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Anonymous Families - 25/09/2018 AccorHotels certified review
« Would not come back »

The bed was very old, the sofa was all torn and old. The bathroom only had one small shampoo. I asked for more and they gave me more, and after that I had to ask for everyday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulo Gustavo R., Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Alessandra C. Business - 14/09/2018 AccorHotels certified review
« Excellent experience »

Everything was perfect especially because I could get a room immediately at the arrival and I really needed it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alessandra C., goood morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Isis C. Couples - 05/09/2018 AccorHotels certified review
« Comfortable »

It was comfortable and quiet. Which are very important things in a hotel. Although the hotel was empty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isis Riboldi c., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Anonymous Business - 01/09/2018 AccorHotels certified review
« Bad hotel overall despite friendly staff »

Internet did not work at all Room had bad marks on the walls No heating available available No iron board Food was terrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Balaji V., good afternoon Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

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