Mercure Florianopolis Convention Hotel 4 stars

TripAdvisor rating 4.0/5 1,316 reviews
Mercure Florianopolis Convention Hotel
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Hotel extras

  • Prime location, near the main beaches, shopping centers, universities and government buildings

  • Events center room with capacity for up to 800people at once.

  • Bar and restaurant serving international cuisine.

  • Web corner and free WIFI throughout the hotel.

  • Covered heated pool.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundromat
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel

Hotel location

Mercure Florianopolis Convention Hotel

R. Admar Gonzaga 600
Itacorubi
.
88034000
florianopolis
brazil

Tel: +554832311700

Fax: (+55)48/32311717

Contact email

Check-in from 12h00

Check out up to 12h00

  • TRANSOL :   330 TERMINAL DO CENTRO

  • By plane

    Hercilio Luz At 15km / 9.32 miles

GPS :-27.578308, -48.509514

Our accommodations

equipped with Internet, WIFI, cable TV, minibar, microwave, shaving mirror, hairdryer, central air conditioning and 24-hour room service. We have apartments for those with reduced mobility and for non-smokers.

Deluxe Suite with King Size bed

  • Max. number of persons: 2
  • Area: A partir de 29
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Apartment with double bed

  • Max. number of persons: 3
  • Area: A partir de 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard apartment with twin beds

  • Max. number of persons: 3
  • Area: A partir de 21
  • Wireless internet in your room
  • Satellite/cable colour TV

Upper apartment, 1 double bed (Queen), 1 sofa bed for child under age of 9

  • Max. number of persons: 3
  • Area: A partir de 25
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

BELLA LUNA RESTAURANTE

Type of cuisine: International

Contemporary menu, with hints of international, national and local cuisine, pleasing even the most discerning palates. A gastronomic experience at lunch or dinner. Unique spaces, comprehensive structure and knowledgeable professionals.

Lunch

06:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BELLA LUNA BAR

Photo non contractuelle / Strictly non binding

A relaxed atmosphere, serving drinks and aperitifs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 198

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Florianopolis Convention Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

9,285 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,316 reviews

Very dirty

Customer review rating 4.3/5

Adriano M. Couples - 08/08/2019 AccorHotels review

The locations is perfect , coffee is great, workers are okay but the room was so dirty .. I have some photos to prove it .

Dear Adriano M., Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations; At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention GTeam | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Good breakfast, bad internet

Customer review rating 4.3/5

Cláudio Business - 03/08/2019 AccorHotels review

The Room was good, the breakfast was great. But the internet was awfull.

Too noisy

Customer review rating 4.3/5

Jose V. D. P. J. Business - 26/07/2019 AccorHotels review

Your hotel is too noisy. I could listen to everything that other guests were talking and I could listen to everything that was happening in the hall. Also, the bed gave me back pain and the food was too expensive. I really didn't like your services. I'm sorry.

Dear Jose Dal Pra J., We appreciate your commentaries which have a great value. We are sorry for any inconvenience we may have caused and we will share with the departments so that we can improve in our service. We hope to have a new opportunity to offer our best service that all our guests deserve. Best regards Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Staff was incredibly friendly. Breakfast was pretty nice! Great experience.

Customer review rating 4.3/5

Danilo I. Couples - 26/06/2019 AccorHotels review

We stayed for two days so that we can race the Floripa Half marathon! Breakfast was served at 4:45 am on the race day and this was fantastic. We just missed a bit of attention to room cleaning. The room hasn’t been cleaned during our stay.

Dear Danilo I. S., good afternoon We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you for your notes about cleaning, an item that we will improve in the next stay Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Excelente

Customer review rating 4.3/5

Eduardo Couples - 24/06/2019 AccorHotels review

Excelente estadia.

Prezado Paulo Eduardo M., bom dia. Agradecemos pela sua avaliação, estaremos atentos aos itens apontados, para que desta maneira possamos melhorar os nossos serviços. Esperamos ter o prazer de recebê-lo novamente em sua próxima visita a Floripa. Sinceramente, Equipe Mercure Florianópolis Convention. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Very nice

Customer review rating 4.3/5

J Business - 25/05/2019 AccorHotels review

It was nice, only had a problem because values given to me were confusing. Despite asking many times, I received the value of one night as being for two nights. Didn’t insist more because at reception they said I was mistaken, even when I showed the email that proved the value passed on to me was different of what was being charged.

Dear Julia Carolina Esteves De F., good afternoon We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive eedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Mrs

Customer review rating 4.3/5

Katherine B. Couples - 07/05/2019 AccorHotels review

Great

Dear Katherine , good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |
Customer review rating 4.3/5

Carol Business - 29/03/2019 AccorHotels review

Average hotel. Mattress was not very comfortable. Breakfast buffet did not offer much variety.

Dear Carol L. P., good afternoon, Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

satisfatoria

Customer review rating 4.3/5

Sergio L. Business - 27/03/2019 AccorHotels review

satisfatoria

Prezado Sr. Sergio S., boa tarde Somos extremamente gratos por sua avaliação. Seus registros favoráveis nos alegram e motivam a continuar superando-nos a cada dia, visando fazer sempre o melhor para seu conforto. Na expectativa de lhe acolher novamente, queira aceitar os nossos melhores cumprimentos. Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Very pleasant...

Customer review rating 4.3/5

Gary Solo - 19/03/2019 AccorHotels review

All my needs were taken care of quickly. The breakfast in the morning was excellent.

Dear Gary H., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Very Good

TripAdvisor rating 4.0/5

paulokamikihara Friends getaway - 18/03/2019 TripAdvisor review

The acomodation, local and cleaness were excelent. It was the first time we stayed at this hotel in Florianopolis. The weather was sunny. Need to be improve is the reception (check in and check out), be more kinldy and efficient.

Dear Paulo, Many thanks for your positive review! We are delighted to hear that you had a great experience at Mercure Florianópolis Convention. We look forward to having the privilege of welcoming you back to our hotel soon! Kind regards! Mercure Florianópolis Convention
Customer review rating 4.3/5

Moises Business - 16/03/2019 AccorHotels review

good place to stay for a short period

Dear Moises A., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

boa

Customer review rating 4.3/5

Bruno Solo - 09/03/2019 AccorHotels review

boa experiencia

Prezado Sr. Bruno V., bom dia Somos extremamente gratos por sua avaliação. Seus registros favoráveis nos alegram e motivam a continuar superando-nos a cada dia, visando fazer sempre o melhor para seu conforto. Na expectativa de lhe acolher novamente, queira aceitar os nossos melhores cumprimentos. Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Comfortable

Customer review rating 4.3/5

Anonymous Business - 07/03/2019 AccorHotels review

Easy check in & Friendly Staff. Breakfast traditional Brazilian hotel, nothing more or less than normally expected. Great for business trips, however, wall outlets should have different variations as electronics have different ports.

Dear Mr. Alfredo H. Alfredo H., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Very comfortable and good service

Customer review rating 4.3/5

Luiz Business - 27/02/2019 AccorHotels review

It was a very comfortable experience. The only point that I make is that the price of the refrigerator and kitchen items was too damn high. I mean, VERY HIGH.

Dear Luiz Fonseca R., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your sugestion about the kitchen Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

excelente

Customer review rating 4.3/5

Moacir P. Families - 26/02/2019 AccorHotels review

atendeu as expectativas

Estimado Senhor Moacir P., bom dia Agradecemos os seus comentários no seguimento da sua estada no Mercure Florianópolis Convention Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Disappointment

Customer review rating 4.3/5

Carlos T. Business - 11/02/2019 AccorHotels review

I´ve been recently hosted three times at the Mercure, and at all times I have not received the receipt. Every time I´ve to call and ask for the receipt. Due to this routine situation, I will no longer stay at Accor.

Dear Carlos T. J., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations; At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We send your invoice request to the responsible sector, which we will send as soon as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

good, but could be better.

Customer review rating 4.3/5

Fabio P. Business - 09/02/2019 AccorHotels review

Terrible internet.

Dear Fabio P. L., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive feedback. . We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Good experience for a business trip

Customer review rating 4.3/5

Federico P. Business - 03/02/2019 AccorHotels review

The room had all services I needed, was very confortable and both check in and out were efficient. Had one problem with water leaking from the shower that soaked my towel. That’s why my rating isn’t higher.

Dear Federico p., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

It was ok.

Customer review rating 4.3/5

Anonymous Business - 30/01/2019 AccorHotels review

Just one very small and old towel to shower. Air conditioning not perfect working.

Dear Mariana E., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |
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