Mercure Florianopolis Convention Hotel 4 stars

TripAdvisor rating 4.0/5 1,304 reviews
Mercure Florianopolis Convention Hotel
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Hotel extras

  • Prime location, near the main beaches, shopping centers, universities and government buildings

  • Events center room with capacity for up to 800people at once.

  • Bar and restaurant serving international cuisine.

  • Web corner and free WIFI throughout the hotel.

  • Covered heated pool.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundromat
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel

Hotel location

Mercure Florianopolis Convention Hotel

R. Admar Gonzaga 600
Itacorubi
.
88034000
florianopolis
brazil

Tel: +554832311700

Fax: (+55)48/32311717

Contact email

Check-in from 12h00

Check out up to 12h00

  • TRANSOL :   330 TERMINAL DO CENTRO

  • By plane

    Hercilio Luz At 15km / 9.32 miles

GPS :-27.578308, -48.509514

Our restaurants and bars

BELLA LUNA RESTAURANTE

Type of cuisine: International

Contemporary menu, with hints of international, national and local cuisine, pleasing even the most discerning palates. A gastronomic experience at lunch or dinner. Unique spaces, comprehensive structure and knowledgeable professionals.

Lunch

06:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BELLA LUNA BAR

Photo non contractuelle / Strictly non binding

A relaxed atmosphere, serving drinks and aperitifs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 198 m²

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 60 people

Find out more
Mercure Florianopolis Convention Hotel Meeting Room

Our guest reviews for
Mercure Florianopolis Convention Hotel

100% genuine reviews from our guests

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AccorHotels Rating 4.3/5

8,668 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,304 reviews

Customer review rating 4.3/5

Carol Business - 29/03/2019 AccorHotels certified review

Average hotel. Mattress was not very comfortable. Breakfast buffet did not offer much variety.

Dear Carol L. P., good afternoon, Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

satisfatoria

Customer review rating 4.3/5

Sergio L. Business - 27/03/2019 AccorHotels certified review

satisfatoria

Prezado Sr. Sergio S., boa tarde Somos extremamente gratos por sua avaliação. Seus registros favoráveis nos alegram e motivam a continuar superando-nos a cada dia, visando fazer sempre o melhor para seu conforto. Na expectativa de lhe acolher novamente, queira aceitar os nossos melhores cumprimentos. Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Very pleasant...

Customer review rating 4.3/5

Gary Solo - 19/03/2019 AccorHotels certified review

All my needs were taken care of quickly. The breakfast in the morning was excellent.

Dear Gary H., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Very Good

TripAdvisor rating 4.0/5

paulokamikihara Friends getaway - 18/03/2019 TripAdvisor review

The acomodation, local and cleaness were excelent. It was the first time we stayed at this hotel in Florianopolis. The weather was sunny. Need to be improve is the reception (check in and check out), be more kinldy and efficient.

Dear Paulo, Many thanks for your positive review! We are delighted to hear that you had a great experience at Mercure Florianópolis Convention. We look forward to having the privilege of welcoming you back to our hotel soon! Kind regards! Mercure Florianópolis Convention
Customer review rating 4.3/5

Moises Business - 16/03/2019 AccorHotels certified review

good place to stay for a short period

Dear Moises A., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

boa

Customer review rating 4.3/5

Bruno Solo - 09/03/2019 AccorHotels certified review

boa experiencia

Prezado Sr. Bruno V., bom dia Somos extremamente gratos por sua avaliação. Seus registros favoráveis nos alegram e motivam a continuar superando-nos a cada dia, visando fazer sempre o melhor para seu conforto. Na expectativa de lhe acolher novamente, queira aceitar os nossos melhores cumprimentos. Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Comfortable

Customer review rating 4.3/5

Anonymous Business - 07/03/2019 AccorHotels certified review

Easy check in & Friendly Staff. Breakfast traditional Brazilian hotel, nothing more or less than normally expected. Great for business trips, however, wall outlets should have different variations as electronics have different ports.

Dear Mr. Alfredo H. Alfredo H., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Very comfortable and good service

Customer review rating 4.3/5

Luiz Business - 27/02/2019 AccorHotels certified review

It was a very comfortable experience. The only point that I make is that the price of the refrigerator and kitchen items was too damn high. I mean, VERY HIGH.

Dear Luiz Fonseca R., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your sugestion about the kitchen Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

excelente

Customer review rating 4.3/5

Moacir P. Families - 26/02/2019 AccorHotels certified review

atendeu as expectativas

Estimado Senhor Moacir P., bom dia Agradecemos os seus comentários no seguimento da sua estada no Mercure Florianópolis Convention Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Att, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Disappointment

Customer review rating 4.3/5

Carlos T. Business - 11/02/2019 AccorHotels certified review

I´ve been recently hosted three times at the Mercure, and at all times I have not received the receipt. Every time I´ve to call and ask for the receipt. Due to this routine situation, I will no longer stay at Accor.

Dear Carlos T. J., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations; At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We send your invoice request to the responsible sector, which we will send as soon as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

good, but could be better.

Customer review rating 4.3/5

Fabio P. Business - 09/02/2019 AccorHotels certified review

Terrible internet.

Dear Fabio P. L., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive feedback. . We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Good experience for a business trip

Customer review rating 4.3/5

Federico P. Business - 03/02/2019 AccorHotels certified review

The room had all services I needed, was very confortable and both check in and out were efficient. Had one problem with water leaking from the shower that soaked my towel. That’s why my rating isn’t higher.

Dear Federico p., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

It was ok.

Customer review rating 4.3/5

Anonymous Business - 30/01/2019 AccorHotels certified review

Just one very small and old towel to shower. Air conditioning not perfect working.

Dear Mariana E., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Enough

Customer review rating 4.3/5

Carolina Couples - 23/01/2019 AccorHotels certified review

Comfortable place, lovely staff, the pool seemed a bit lacking maintenance, and our room was not tended everyday despite the sign being on the door. Food was good, room service was good. Meets the objective with some minor details to improve.

Dear Carolina Andrea Acuna B., good afternoon We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |
Customer review rating 4.3/5

Jr Business - 19/01/2019 AccorHotels certified review

Quarto sem box de vidro Demora no check out

Prezado Sr. Juarez C., bom dia Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Equipe Mercure Florianópolis Convention | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |
Customer review rating 4.3/5

Daniele F. S. Couples - 07/01/2019 AccorHotels certified review

It was great! But the pool and the bedroom deserve a better cleaning.

Dear Daniele Ferrari S., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also be attentive to the items pointed out to improve the quality of our service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Awesome!

Customer review rating 4.3/5

Giselle Friends - 05/01/2019 AccorHotels certified review

My staying was better than expected. I highly recommend it.

Dear Giselle C., good morning We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Good but need more carefull from employers side for eextra charges.

Customer review rating 4.3/5

Maria S. Families - 17/12/2018 AccorHotels certified review

Mostly good, but my son was charged for example for parking wich was said on booking.com it was free as well as breakfeast, but we payd anyway because the trouble to opening the email and printing the reservation details would have been troublessome.

Dear Maria Otilia Stiehler S., good morning Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Convention Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Satisfying

Customer review rating 4.3/5

M. Business - 15/12/2018 AccorHotels certified review

The beds were way too hard

Dear Richard M., We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |

Very pleased

Customer review rating 4.3/5

Anonymous Business - 14/12/2018 AccorHotels certified review

I am very pleased with the service, all the staff I came in contact with were very polite and helpful, and the facilities were in very good condition.

Dear Mr. Jose Ribamar Frasão F., good morining We very much appreciate your comments regarding your stay at the Mercure Florianopolis Convention Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Florianópolis Convention Team. | Rod. Admar Gonzaga, 600 – Itacorubi | Florianópolis – SC Brasil | T +55(4… | e-mail:h5… | mercure.com |
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