Hotel - Mercure Florianopolis Convention Hotel
Mercure Hotel Mercure Hotel

Mercure Florianopolis Convention Hotel

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4.0/5 1,189 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 196.20 BRL Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Laundromat
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Happiness is feeling at home while traveling! The hotel offers two types of apartments: 175 comfortable Standard and Superior apartments,equipped with Internet, Wi-Fi, cable TV, minibar, microwave, shaving mirror, hairdryer, central air conditioning and 24-hour room service. We have apartments for those with reduced mobility and for non-smokers.

  • 174 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 5,531 reviews

Our guest reviews for Mercure Florianopolis Convention Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,189 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
A S. Friends - 15/10/2017
« Comfortable and nice. »

It was good and I enjoyed it. Rooms was comfortable and spacious. The breakfast food was good.Will help if more personnel can speak a little English. A few days the cleaner of the room did not clean the bathroom.

AccorHotels certified review
Anonymous Business - 01/10/2017
« Mercure is a suitable flat in the Magic island »

Just for one night staying

AccorHotels certified review
Gustavo R. F. Business - 21/09/2017
« Boa »

Atendeu as expectativas

AccorHotels certified review
Luis G. Business - 05/09/2017
« Nice Stay »

Everithing was very good. Nice breackfast

AccorHotels certified review
Pedro F. L. M. Business - 02/09/2017
« My third time at this hotel, three times with no internet connection. »

Due to business meetings, it was my third time at this hotel in three months and again I've no internet connection. There is a strong wifi signal, but any activity on internet is miserable. It have ruined my experience during my staying.

AccorHotels certified review
Shc Business - 30/08/2017
« Very good, but stinky »

very good, but the tv control was dirty, and the bathroom was with the worst smell ever

AccorHotels certified review
Jose P. Families - 24/08/2017
« Agradavel,suficiente »

Boa

AccorHotels certified review
Flavio L. Business - 15/08/2017
« Good place, bad room »

All your staff were polite, in particular in the restaurant. Nevertheless, I asked in first morning to change my room, at the end of the day, due to my allergy to that smell of mold. In my arrival in the evening there was no notice of that in reception and room was not changed.

AccorHotels certified review
Jean C. N. N. Business - 14/08/2017
« Impressed »

It was an amazing experience. Well prepared people who could manage situations like a fast search for my friend's key. Clean room, good service. I think the Wi-Fi could be improved. When laying in my bed the wifi didn't work, only when I was close to the door. I work with IT so internet access is pretty much a requirement for me. The other thing I notice is that there's no power outlet in the bedroom, so I need to keep my smartphone away from me when on bed. Besides that everything was perfect.

AccorHotels certified review
Christian Families - 14/08/2017
« Nice attention of the personal but with difficult situations »

We was as family in the Hotel and was using a lot the hotel pool as it was with warm water in the winter time. all in good conditions until after 5 days. unfortunately we had a incredible sexual attack against us in the hotel pool with one man (check-in hotel guest) masturbating in front of me and my family in the pool area and with aggressive power against us. We had really incredible fear at this moments and couldn't find a phone or emergency button and as well this area isn't monitored from the cameras and only the area from the elevator. we was trying to leave the area and was closing us into the changing room and he has tried to get into our changing room. as well this couldn't be monitored. incredible. then we could leave this pressure and finally we could run up to our room. after i was checking and looking for the man with the hotel service people we couldn't find the man. with a really good support of the hotel service and managing people we could identified the person but he was checking out from the hotel and leaving. Next day we was officially announcing at police station and we had to leave the hotel, because we felt not secure anymore. This area from the hotel was very bad monitored and without any security at this moment. we had a really bad moment there. After that the hotel supported us good. But they have to think about their security plan. i am world wide business traveler and not really a dramatic person to make the hotel bad, but in this case we felt really bad in the hotel.

AccorHotels certified review
Andrea Couples - 30/07/2017
« Atende as expectativas »

Tranquila, equipe atenciosa, ambiente limpo e confortavel, boa localizacao!

AccorHotels certified review
Anonymous Business - 23/07/2017
« Pleasant stay »

My stay so far has been good, mainly because of the excellent staff. That said, the internet connection is horrible and that is the reason why I did not rated with better score.

AccorHotels certified review
Mariluce M. Business - 17/07/2017
« I liked it a lot »

Very good hotel, the staff was gentle, breakfast was nice

AccorHotels certified review
Milena R. Business - 15/07/2017
« Good hotel, great staff, but wi-fi did not work »

The hotel is really nice and staff is very friendly. But I could not connect to wi-fi in my room. I complained about it at the reception and the hotel provided a ethernet cable for my laptop, but still I had no connection to my cellphone. Nevertheless breakfast is great and the room is very clean and confortable.

AccorHotels certified review
Marcelo M. Business - 07/07/2017
« Very nice infrastructure »

Very nice fitness room; the prices on the hotel restaurant is a little expensive, but I do use it because the facility

AccorHotels certified review
Manoel F. M. A. Business - 06/07/2017
« Agradavel »

Agradavel

AccorHotels certified review
Mircon Business - 26/06/2017
« Aconchegante »

Boa, mas o Restaurante só abriu as 19h no dia 22/6.

AccorHotels certified review
Ariel L. Couples - 21/06/2017
« Correct price for the service provided »

It was pretty good experience, the breakfast had different options to choose. the room was large and quite and the location was perfect to walk side the sea or to go to the downtown

TripAdvisor review
Couples - 21/06/2017
« Holiday's trip »

Value for money! Good breakfast and hated swimming pool! There is a good gym to work out. in the hotel . There is a safe box in the room. There are gas station with drugstore and food nearby the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for your positive review! We are delighted to hear that you had a great experience at Mercure Florianópolis Convention. We look forward to having the privilege of welcoming you back to our hotel soon! Kind regards Mercure Florianópolis Convention Team

AccorHotels certified review
Marcio B. Families - 16/06/2017

Evereting is ok, the breakfast, the acommodation and the Mercure atendents.,

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