Hotel - ibis Rio de Janeiro Santos Dumont
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Ibis Hotel Hotel

ibis Rio de Janeiro Santos Dumont Hotel

AV MARECHAL CAMARA 280  CENTRO 
20020 080  RIO DE JANEIRO
BRAZIL

3,000 reviews
TripAdvisor Rating Based on 3,000 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in from 9AM
  • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 330 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for ibis Rio de Janeiro Santos Dumont

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,000 reviews
TripAdvisor review
Business - 30/06/2017
« Good »

Very good. The hotel is in good localization. Near of the airport Santos Dumont. Near the train VLT. I very liked of the hotel. It is near downtown. Near the good museum and restaurant and hospital. It has a good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your experience about your stay at ibis RJ Santos Dumont. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General Manager

TripAdvisor review
Business - 24/06/2017
« Very good hotel »

The hotel has a very good struture, staff and restaurant service. The trainning of staff is excellent, and they are very cordially. The taxi services are pontual and they are much cordial and very educated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Fernada, Thank you for sharing your experience about your stay at ibis RJ Santos Dumont. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General Manager

TripAdvisor review
Couples - 15/06/2017
« VERY GOOD HOTEL , BUT FAR FROM THE MOST BEAUTIFUL PLACES IN RIO »

There is nothing I can complain about this Hotel. I decided tho stay one less day than I have booked, and they give me back the difference fairly. I would not stay there again If i travel to Rio again for enjoying. But if you are going to Rio for business, this is a very good place because it is 2 minutes from the Santos Dumont Airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allex Reis, Thank you for sharing your experience about your stay at ibis RJ Santos Dumont. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General Manager

TripAdvisor review
Couples - 10/05/2017
« A good stay. »

In the heart of Rio's downtown, just a few minutes by foot to Candelaria Church, Cinelandia, Theatro Municipal and other incredibles "must see" da Cidade Maravilhosa. 10 minutes away by car you can reach "Museum of Tomorrow", one of the most impressive architectural buildings in the worlds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HiranAycar, Thank you for sharing your experience about your stay at ibis RJ Santos Dumont. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General Manager

TripAdvisor review
Business - 24/04/2017
« Confort suites by good price »

Ibis Santos Dumont has a fair price for confortable suite. Location is ok to business travel, but I do not recomend to vacation travel because at night there are some homeless closed. A great vantage is being very near to Santos Dumont Airport (SDU).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Camargos, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

TripAdvisor review
Couples - 15/02/2017
« Nice Stay on IBIS »

Our stay on IBIS was very good, some amenities on room needs some repair but everything was working. The restaurant has good food options and the breakfast is very good too. If you want a good service with just price choose IBIS.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lima, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

TripAdvisor review
Couples - 09/01/2017
« Terrible hotel services »

The hotel is good in many aspects, like location for example, near the airport, but the services they offer are really terrible, especially considering the taxes. If you want to know the reasons of my oponion I'm here to tell you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We would like to understand what disapointed you during your stay at our hotel. Please, send us an email to h5691-dm1@accor.com.br Kind Regards, Ana Thomazini Deputy Manager

TripAdvisor review
Family - 29/11/2016
« well located, but need some improvements »

The hotel is very well located just a walk distance from the Santos Dumont airport and seems to be under a reconstruction, but there isn't any sign about it. The front desk team was very nice and helpful. There's a free transfer service from the airport to the hotel and the same service costs 6 reais from the hotel to the airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucia, Thank you to taking time to give us a review about our service. We are glad that you like our team assistence, and apologize about the inconvenience cause by the renovation, but we are doing it to provide a more confortable place to our customers. I´m sure that in your next stay with us, you gonna be satisfied with our new restaurant. Sincerely, Ana Thomazini Deputy Manager

TripAdvisor review
marioleitep Business - 12/11/2016
« Good place, good price! »

Very good location at a reasonable price, comfortable rooms, air conditioning machine is not noisy. And an effective service as well, I had a scheduling problem that was promptly solved. Breakfast has a pleasant variety with fruits, hot meals and cold ones. I had just one question: If there is place for dogs, how do they clean the rooms?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario, We appreciate your evaluation, your well being is very important to us. We also think about our guests who have pets. It is possible to stay with a dog in your room. We just charge 50 BRL per each day the dog will stay. Your pet must weigh until 15 kg. And it's not allowed leave the pets alone in the room. Kind Regards - Ibis Rio de Janeiro Santos Dumont Team

TripAdvisor review
Business - 29/08/2016
« Good hotel with appropriate location for business downtown Rio »

The hotel follows the Ibis standard: simple, efficient and clean. I have made check in and check out on line, making things very expedite. The room was large (unusually so) with everything working OK. Breakfast and dinner service were also good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manoel, Thank you for you evaluation, we aim offering the well being for the best price. We hope see you soon. Kind Regards - Ibis Rio de Janeiro Santos Dumont Team

TripAdvisor review
Business - 01/08/2016
« Practical »

Pratico , near the city center , clean and warm, attentive attendants , restaurant with several options and open 24 hours , rooms are clean and spacious , no noise to sleep , did not like the TV found very small and with few channels , the elevators are old and not so clean,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glaucia, Thank you for your evalluation, we hope see you again in your next travel. Kind Regards - Ibis Rio de Janeiro Santos Dumont Team

TripAdvisor review
Couples - 22/07/2016
« Ibis Rio de Janeiro Santos Dumont »

While the location was great for us, the service was pretty mediocre. No one spoke any English, which made checking in/out a more difficult than it needs to be. In addition, the bartenders were totally incompetent. It took one guy about 10 minutes to make a gin & tonic (someone had to explain it to him on the job). The hotel is only a 5 minute walk from the airport, which is very convenient. But be prepared to be inconvenienced by the service. I'd stay here if you need to catch an early flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bryan, We are sorry for the inconvenience, we have already been working in addition to develop our staff skills. We hope see you soon ! Kind Regards - Ibis Rio de Janeiro Santos Dumont Team

TripAdvisor review
Family - 31/05/2016
« A good travel »

It was a very good travel to my family. The city is wonderful. The hotel is great. There are many things to do, Copacabana, Cristo Redentor, Pão de Açucar, Rio Zoo, Jardim Botânico, Planetário da Gávea...

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thanks for the comment. Good service, comfort and hospitality for the best price are very important to us. We hope see you soon. Best regards, Ibis team, Rio de Janeiro - Santos Dumont.

TripAdvisor review
GilP16 Family - 28/05/2016
« Very dirty, unlike any other Ibis I ever saw. »

I like Ibis because no matter where I go, the quality is the same. Except in Ibis Santos Dumont, in Rio de Janeiro. The room was very dirty, with hair on the bathroom's walls and floor. The room floor looked like it wasn't swept for a while, with spider webs hanging from the bed. I complaint to the manager and she took me to see other rooms, all in the same condition. She than had a room cleaned specialy for me and finaly I had a clean room. I travel a lot, to USA, Europe and other cities in Brazil, and I always stay in Ibis. It's the first time that I am desapointed with Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We are sorry for what happened to you. Good service, comfort and hospitality are very important to us, and this will not to happen again. We hope see you soon. Best regards, Ibis team, Rio de Janeiro - Santos Dumont.

TripAdvisor review
Business - 02/05/2016
« Modest facility but huge honesty »

During my stay there was some renovation work at the hotel which caused some inconvenience. However, I was compensated by the honesty of the staff who returned my wallet full of credit and identity cards and some cash that I forgot behind during my last day. I would like to thank and express my appreciation to the staff who were at the reception late afternoon on 29 April 2016 for the honesty and integrity they demonstrated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thanks for your comment. We are improving our hotel and honesty is very important to us. We hope see you soon. Best regards, Ibis team, Rio de Janeiro - Santos Dumont.

TripAdvisor review
trlpresidente Business - 25/04/2016
« Confortable and cheap »

It's a good price With good service And when we need to be near Santos Dumont, it's the best choice! Every time i'm in rio to take a flight i choose this hotel. Either rio or other City ibis is the best!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thanks for the comment. We hope see you soon. Best regards, Ibis team, Rio de Janeiro - Santos Dumont.

TripAdvisor review
peace52 Couples - 09/04/2016
« convenient location »

Reception staff was welcoming, helpful and do speak english, hotel is near the Cinelandia subway station (10 minutes walk), breakfast was good but same menu everyday, hotel room was smelly and not very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thanks for your comment. We send your observation to responsible area and we hope see you again. Best regards. Ibis team. Rio de Janeiro - Santos Dumont.

TripAdvisor review
Business - 04/04/2016
« In construction,no internet »

The hotel is in construction. Wifi service was unavailable. Dusty rooms. The location is very good for guest that need to be near the S. Dumont Airport The desk service was poor. The price for RJ was fair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest. We are sorry about some of your observations. Anything that you needed you could ask our staffs. Thanks for your comment and we will send this to responsible area. We have been working to offer the best service for our guests. Best regards, Ibis team. Rio de Janeiro - Santos Dumont.

TripAdvisor review
Solo travel - 31/03/2016
« Overnight Near the Airport »

I stayed at the Ibis Santos Dumont because I had an early morning flight from the airport across the road. This hotel provides a pretty convenient base if you are interested in exploring the Centro, Museum of Modern Art and the new waterfront including Calatrava's Museum of Tomorrow. Also not bad for taking the tram to St Therese. The closest Metro is Cinemania which gives good access to the beaches and other parts of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thanks for your comment. We hope see you again. Best regards. Ibis team. Rio de Janeiro - Santos Dumont.

TripAdvisor review
Couples - 29/03/2016
« Local in construction »

When I made my reservation, anyone tell me that hotel was in a reform, under construction, so, I was thirsty on Friday midnight and the attendant don't sell me a bottle of water... There are not room service (what!?) and me and my wife went to bed thirsty, so sad...

Our hotel has responded to the review
Our hotel has responded to the review

Dear. Guest. We are sorry that you did not have a great time. We do not have this service because we are a economic hotel. But our bar services works 24 hours a day for our guests. Best regards. Team Ibis. Rio de Janeiro - Santos Dumont.

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