Hotel - ibis Rotorua
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Rotorua Hotel

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3.5/5 1,175 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi at the hotel
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • All-you-can-eat breakfast buffet
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi at the hotel
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • HAMILTON (Paying)
    • ROTORUA AIRPORT (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre  (Nearby)

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 145 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 109 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Crib on request
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 3,031 reviews

Our guest reviews for ibis Rotorua

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,175 reviews
AccorHotels certified review
Mark A. Business - 07/12/2017
« Room was good, Morning Breakfast was a disaster. »

Good Facilities, But when there was nothing to Drink, or drink out of and Coffee machine out of order, then the food was there but no plates to eat off.

AccorHotels certified review
Patricia G. Families - 07/12/2017
« Average Place »

The woman who checked both parties in was not the most friendliest. Both rooms room keys quit working the following day. The woman that helped us the second day was much nicer. When we wanted a glass of wine, we had to wait for someone to come over from the other hotel. Shower was small and every time you used it and backed up a bit in the show you would bump the nozzle and would turn the water off. Room was clean and room amenities were nice.

AccorHotels certified review
Anonymous Business - 07/12/2017
« It was adequate but a bit disappointed with lack of facilities in the rooms »

The rooms lacked plates, cutlery and kitchen. A little bit cramped because there were two beds

AccorHotels certified review
Jan K. Solo - 05/12/2017
« I was billed twice for the room, I reached out to you, but nobody mailed back »

I stayed at your hotel 1 night on November 27th. I paid for my room already in January, as I booked it early. I had to leave in a rush, when checking out, I had to pay the room again. I mailed you, but no reply. Have to sue you, if you do not refund me in an according time. Also, a 50 NZD deposit was taken, and never paid back until today. That is fraud!!!

AccorHotels certified review
Carol A. Families - 04/12/2017

Good room, check in delayed by 30 mins as room was not ready, not enough towels provided.

AccorHotels certified review
Guy Friends - 04/12/2017
« Good but brief »

Very good, no air con working

AccorHotels certified review
Olive Business - 04/12/2017
« Efficient and Fantastic place to stay »

Staff friendly and helpful.. rooms are always neat and clean

AccorHotels certified review
Anonymous Couples - 03/12/2017
« Not a good experience »

Breakfast buffet was below average. Cleaning staff was not courteous. Elevator carpets were dirty. No clear directions posted in front of the hotel in parking area for off loading luggage. Parking in rear was blocked due to renovations

AccorHotels certified review
Commercial C. H. L. Families - 30/11/2017
« Very convenient »

Always great. Staff very helpful.

AccorHotels certified review
Glenis A. Business - 30/11/2017
« This was the worst experience I have ever had staying in an IBIS hotel »

We were asked to give either our personal credit card or $50 on check in to cover the mini-bar - our rooms did not have mini bars. We regularly stay at Ibis Wellington and do not have this experience. At breakfast we were told that we would have to pay the full continental breakfast charge for tea and toast. There was no English Breakfast tea available. We were told the hotel had run out. We stayed at the Ibis Wellington last week and the Ibis Hamilton this week and received the wonderful service we always get. Staff at Rotorua need to spend time at the Wellington and Hamilton hotels to learn how to be pleasant, flexible and responsive.

AccorHotels certified review
Judy P. Couples - 30/11/2017
« Good location with pleasant staff »

The hotel had a good location with free parking. Our room was well appointed and clean with a comfortable bed. Very quiet and peaceful. Liked the idea of being able to use the Novatel hotel next door as well.

AccorHotels certified review
Bakulesh S. Couples - 30/11/2017
« Good comfortable hotel »

Quite good. Room was spacious and bed comfortable. It's quite close to city center and lake. But then Rotorua is small place virtually everything is walking distance. Breakfast was adequate and wifi worked!!

AccorHotels certified review
J01… Families - 29/11/2017
« No frills motel stay »

At first it was great, the front desk was understanding that I had a long flight n allow us to check in early. Subsequently it just go down from there. The other front desk ladies were always not smiling and the key card were not working twice in my two days stay. No apologies or explanation. Lastly, I asked for 2 towels n the front desk asked me to go to the front counter to collect it instead of bring it up. Enough said.

AccorHotels certified review
Anon Business - 28/11/2017
« Noisy room but tidy and clean »

The room was fine - tidy and clean. However it was quite noisy - I could hear people coming and going in the lift lobby which was annoying when trying to get to sleep, and could also hear quite clearly the person next door taking a shower (water running/splashing). I appreciated being able to use the Novotel facilities.

AccorHotels certified review
Anonymous Business - 28/11/2017

Ground floor rooms are quite noisy. Would greatly help if the door to reception automatically closed.

AccorHotels certified review
Stephen H. Couples - 28/11/2017
« Very beautiful country. Staff extremely helpful. Service great. »

Very good. Would stay there again.

AccorHotels certified review
Chris R. Business - 27/11/2017
« Mr »

Room was OK but small. Breakfast was not an experience I'd repeat too often. Staff need to be more vigilant to clearing away other peoples dishes etc.

AccorHotels certified review
Pip B. Couples - 27/11/2017
« Very easy and met our needs »

It was a good price staff were friendly te room was clean and tidy

AccorHotels certified review
Robin Business - 27/11/2017
« Dissapointed compared to stays in other Ibis hotels. »

Hotel is tired and in need of a make over. breakfast poor and seems to cater for the Asian tourists, no ham, cheese etc. No bread rolls or crisp-breads.

AccorHotels certified review
L. Business - 27/11/2017

The staff were helpful and the beds were fine. The room was cramped, the bathroom was tired and the airconditioning was struggling to give adequate ventilation even though it was on the minimum reading. Although part of a group booking with a discount, we felt that it was well overpriced for what was provided.

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