Hotel - Sofitel Queenstown Hotel and Spa
section.presentation.hotel.accorhotels
Sofitel Hotel

Sofitel Queenstown Hotel and Spa Hotel

8 Duke Street  PO Box 1797 
9300  QUEENSTOWN
NEW ZEALAND

1,519 reviews
TripAdvisor Rating Based on 1,519 reviews
See rates
Best price guarantee
From
From 314.10 NZD Non member rate
From 314.10 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
  • Valet parking
  • Wheelchair access
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
  • Valet parking
  • Wheelchair access
  • Babysitting on request
  • Airport shuttle
    • QUEENSTOWN AIRPORT (Paying)
    • Queenstouw Int. and Dom. Airport (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Rafting (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
  • Skiing
    • Ski school facilities (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French amenities.

  • 85 rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • DDI - Direct Dialing In
    • Manual temperature control
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 2,403 reviews

Our guest reviews for Sofitel Queenstown Hotel and Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,519 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Friends getaway - 21/09/2017
« Nice... felt like home without having to do anything.. »

It was a graet hotel, staff are warm and friendly. I didn't get a chance to get the lounge for more than 5 minutes, it's a pity it has no view. At reception those chairs that guests sit on at arrival are very dangerous.

AccorHotels certified review
Fb Couples - 20/09/2017
« FB »

Beautifully located in the heart Of Queenstown. We arrived late at night. Staff were around to quickly assist and take our luggage up. Very welcoming on arrival. Rooms were spacious and very clean. We had complimentary water delivered everyday. The staff were so attentive, very helpful and generally nice people.

AccorHotels certified review
Kevin C. Friends - 20/09/2017
« Great stay »

Service was excellent, room was nice.

AccorHotels certified review
Rachel Couples - 20/09/2017
« Lovely hotel! »

Beautiful hotel with lovely staff. The rooms were perfect and the location is excellent.

AccorHotels certified review
Norm M. Couples - 19/09/2017
« Excellent service and accomodation »

As above

AccorHotels certified review
Nicole S. Friends - 19/09/2017
« Good. »

It was pleasant, but housekeeping and F&B are inconsistent in their delivery of their services. So it was always a surprise of how things were presented, placed and what I received. Even after requesting not to receive things (breakfast via room service), would receive them anyway, it was wasteful.

AccorHotels certified review
Hughie Couples - 19/09/2017
« Truely top class »

One of the best Sofitel hotels we have stayed at. The service was top class from the minute you walked in.

AccorHotels certified review
Mark H. Couples - 19/09/2017
« Exceptional service and fantastic staff. »

It was a probably one of the best experiences I have ever had when staying at a hotel. The room was immaculate, the staff were friendly, the service was beyond anything I have had before.

AccorHotels certified review
Zane Couples - 18/09/2017
« Perfection »

Amazing stay - after three days snowboarding it was the best place to relax in luxury

AccorHotels certified review
Mike Business - 18/09/2017
« great staff great place »

really enjoyable

AccorHotels certified review
Joy D. Couples - 18/09/2017
« ruined by bed bugs »

Beautiful until we woke up in the morning with bites all over our feet and ankles.

AccorHotels certified review
Rachel H. Couples - 17/09/2017
« Fantastic! »

Our stay with Sofitel Queenstown was absolutely fantastic, we thoroughly enjoyed our stay and will definitely be back. The rooms were very well equipped and comfortable, however the best thing about the hotel i the customer service - it truly is second to none. Well done team !

AccorHotels certified review
Duncan W. Couples - 17/09/2017
« Back again to sample that great hotel and service from the Sofitel team »

Down to Queenstown for some well deserved rest from business and choose once again to stay at the Sofitel. Its a great hotel located right in town with a short walk to everything we needed. The rooms are comfortable and inviting and with our executive lounge pass we were able to relax and enjoy a drink and nibble after a day of visiting and walking around the town The friendly Sofitel hotel and spa teams once again made sure we felt welcomed and always checked to see if they could help us in any way. Its just the best stay ever.

AccorHotels certified review
Anonymous Couples - 15/09/2017

We stayed one night. The room was great, the staff were excellent.

AccorHotels certified review
W. Couples - 14/09/2017

The staff at Sofitel went above and beyond, to make our stay in Queenstown a holiday to remember. Our check-in greeting started with a glass of champagne and friendly staff who welcomed us and went out of their way to make each day better than the previous, right down to chatting with the General Manager, and feeling so relaxed. All staff were non-judgmental and I noticed treated everyone with the same respect. The Bed was to die for, and if you can say that the bed you slept in on holidays is better than your own at home, winning all round. Thank you again to all staff for the personal touches, that makes being away from home, like you are at home, and I will have no hesitations recommending you to family, friends and work peers.

AccorHotels certified review
Rp Couples - 13/09/2017
« Amazing »

The best ever, we love the Sofitel

AccorHotels certified review
Lyn Couples - 12/09/2017
« Perfect position in a sleepy wee village. »

From the moment we arrived we were impressed by the friendliness of the staff, the location, and the facilities. We will use this hotel again

AccorHotels certified review
Anonymous Couples - 11/09/2017
« Great stay - friendly and helpful staff »

From time of arrival checkin through bar service to dining and checkout all the staff were attentive, helpful and friendly and took a real interest on what were were doing. Facilities were excellent - my wife enjoyed the tv in the bathroom whilst having a bath.

AccorHotels certified review
Hiwellington Couples - 11/09/2017
« Lovely short break with great service »

The scene for a great stay was set on arrival by the offer of a glass of bubbles and a bottle of water. We couldn't have asked for a warmer welcome and more attentive staff throughout our stay. The room was lovely, a good size with excellent amenities and a bathroom perfect for two. The lack of an electric blanket - which caused my partner some angst - was made up for by the warmth of the room generally and the possum fur spread was much appreciated by him. The spa treatments were among the best We have experienced. Small issues were dealt with rapidly and effectively and without any quibble or demur.

AccorHotels certified review
Paulo Solo - 11/09/2017
« Location, wonderful staff and excellent facilities »

Just loved the stay at Sofitel Queenstown. Good location, very helpful and friendly staff. Real 5 stars facilities and commodities. It will be my hotel when back to Queenstown.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 314.10 NZD Non member rate
From 314.10 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 350 m Novotel Queenstown Lakeside
Novotel Queenstown Lakeside Hotel
From
From 229.00 NZD Non member rate
From 229.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 440 m Hotel St Moritz Queenstown - MGallery Collection
Hotel St Moritz Queenstown - MGallery Collection
From
From 251.00 NZD Non member rate
From 251.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.8 km Mercure Queenstown Resort
Mercure Queenstown Resort
From
From 179.00 NZD Non member rate
From 179.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in QUEENSTOWN
See rates