Hotel - Sofitel Queenstown Hotel and Spa
Sofitel Hotel Sofitel Hotel

Sofitel Queenstown Hotel and Spa Hotel

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4.5/5 1,543 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi access
  • Valet parking
  • Wheelchair access
  • Breakfast
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi access
  • Valet parking
  • Wheelchair access
  • Babysitting on request
  • Manual temperature control
  • Airport shuttle
    • QUEENSTOWN AIRPORT (Paying)
    • Queenstouw Int. and Dom. Airport (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Rafting (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
  • Skiing
    • Ski school facilities (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French amenities.

  • 85 rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • DDI - Direct Dialing In
    • Manual temperature control
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 2,548 reviews

Our guest reviews for Sofitel Queenstown Hotel and Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,543 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Kirstin Couples - 13/11/2017
« Our overall stay was excellent!! »

Thank you for a wonderful time away with great accommodation and service. The porter staff were exceptional, the club lounge and breakfast staff were the same. We would highly recommend staying with Sofitel Queenstown!!

AccorHotels certified review
David E. Families - 13/11/2017
« great experience »

I would stay again

AccorHotels certified review
Anonymous Business - 12/11/2017
« Enjoyable »

Rooms - quiet Staff friendly Breakfast comprehensive Parking expensive

TripAdvisor review
Couples - 12/11/2017
« Wonderful Staff »

The Sofitel in Queenstown was a wonderful stay during our honeymoon. It's located in the heart of the town, surrounded by shops and restaurants and a standard pick-up for many excursions. The staff was beyond polite and attentive. We had a piece of luggage we were missing and they completely took care of conversations with the airport, allowing us to enjoy the sites.

AccorHotels certified review
Ian C. Solo - 11/11/2017
« Perfectly Satisfied »

Queenstown is a beautiful place and the Sofitel Queenstown adds to that experience. The service is first class and the rooms and amenities are second to none. I have thoroughly enjoyed my stay and wouldn't hesitate in recommending the Sofitel to others.

AccorHotels certified review
Kirsty Couples - 10/11/2017
« Great location and service, however room service lacked attention to detail »

Location and front of house staff showed exceptional customer service. The room service was quite poor and things like teas, waters etc were not topped up daily.

AccorHotels certified review
Dorothy D. Couples - 09/11/2017

Wonderful staff. Very kind and helpful. Room was excellent

AccorHotels certified review
Stoney Friends - 07/11/2017
« Stoney »

Excellent staff who could not be more helpful

AccorHotels certified review
Bryce L. Couples - 06/11/2017
« Fantastic service and friendly staff and amazing location »

I received fantastic service from the staff via email before the e even arrived. It was our first wedding anniversary and a note from the manager and a small selection of chocolates was a small but well taken gesture. The service, location, room, etc was all second to none and we could no fault anything in anyway.

AccorHotels certified review
Natalie Friends - 05/11/2017
« Beautiful hotel, great staff »

Beautiful hotel, great location, friendly and helpful staff

TripAdvisor review
Family - 05/11/2017
« Home away from home. »

Like all Sofitel hotels this one does not disappoint. It's position is fantastic, right in the heart of town - just one street away from the pick up point for most tours. The only thing that is missing is a view of the lake, however the hotel's staff and premises make up for it. The bar is warm and comfortable and the restaurant serves a lovely buffet breakfast. We would like to see the lunch menu include more options in the future. All in all we had a very comfortable stay. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Umaharold, Thank you very much for taking the time to share your experience at Sofitel Queenstown. I am delighted to know that you had a lovely time with us and that highlights of your stay were the attentiveness of our Ambassadors as well as our central location. We thank you again for your comments and look forward to the opportunity of welcoming you back. Kind regards, Vincent Macquet General Manager

AccorHotels certified review
Martin L. Couples - 04/11/2017

Great

AccorHotels certified review
Ira Couples - 01/11/2017

Everybody very polite and helpful. Exceptional customer service.

AccorHotels certified review
Helga Couples - 31/10/2017
« lovely location »

staff excellent, hotel great, beds terrible

AccorHotels certified review
Morgan Couples - 30/10/2017
« Weekend Bliss »

We had a lovely weekend at the Sofitel, it the staff made the experience for us. We enjoyed lovely food and spa treatments and lovely views on to the lake and mountains. The room could do with a bit of refurbishment as is getting a little old but the service made up for any of that.

AccorHotels certified review
Travis H. Couples - 30/10/2017
« Great Stay! »

Perfect. Room was fantastic. Great location. Staff engaging but not over the top. Great room!

AccorHotels certified review
Chris Couples - 30/10/2017
« Great hotel, beautiful location »

Excellent hotel with friendly service; room was comfortable, with great view over the mountains, nice bathroom; nice breakfast, good restaurants, fantastic central location

AccorHotels certified review
Anonymous Couples - 29/10/2017
« A wonderful hotel »

Great and friendly staff. Rooms are very comfortable and pleasing to the eye! Breakfast was well prepared.

AccorHotels certified review
Toni Friends - 27/10/2017
« A lovely way to be in Queenstown »

The staff and hotel were fabulous. World class service and facilities.

AccorHotels certified review
Amal N. S. Couples - 27/10/2017
« Ms »

It was a great hotel at a great location. However the breakfast prices were quite expensive.

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