Hotel - Mercure Biarritz Centre Plaza Hotel
Mercure Hotel Mercure Hotel

Mercure Biarritz Centre Plaza Hotel

4.0/5 306 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 13  EUR
  • Babysitting on request
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9 AM (Paying)
    • LATE CHECK-OUT UP TO 5 PM (Paying)

Leisure and activities

  • Massage  (Nearby)
  • Babysitting on request
  • Beach and water sports
    • Rafting (Paying)
    • Snorkelling/Scuba diving center (Paying)


  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Our rooms

From our spacious rooms decorated in art deco, choose a Standard Room with a sideways or full sea view.

  • 69 rooms
  • 41 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 family rooms
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV Bouquet with Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,480 reviews

Our guest reviews for Mercure Biarritz Centre Plaza Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 306 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Alexander Families - 06/01/2019 AccorHotels certified review
« Very good stay »

central location, friendly staff, good breakfast and spacious room

Fenella D. Families - 28/12/2018 AccorHotels certified review
« Family Christmas »

Team was very welcoming, room was lovely, breakfasts delicious. Altogether a very enjoyable way to spend Christmas. Location is perfect just across from the beachfront.

Begonia Couples - 21/11/2018 AccorHotels certified review
« The most amazing building in the best spot »

The building is impressive with the art dèco vitrals and details. The room was very nice and the stuff very friendly and helpful.

M E. Couples - 15/11/2018 AccorHotels certified review
« satisfactory stay at this hotel »

Hotel generally and room as expected. Breakfast service good as was bar service. Reception staff not well informed about Accor scheme platinum status

Chris D. Couples - 18/10/2018 AccorHotels certified review
« Excellent location and sea view room »

Very please, service and welcome great lovely room

Pierre E. Business - 17/10/2018 AccorHotels certified review
« My best worst experience »

Awful, the heat was on but no choice as therz was no air conditioning. Windows were stuck with rust, and after a good fight I had to shut them as the noise outside was crazy... 4 stars? Just kidding no?

Arlene D. Couples - 17/10/2018 AccorHotels certified review
« Great location, very helpful staff in an old world style of rooms »

We were greeted each time we entered the hotel . Reception was able to make us reservations for dinner. Our room was excellent, a view of the ocean, plenty of room and able to open the windows and feel the ocean breeze. The location was close to buses and walking distance to many places to eat, visit and shop.

Carol M. Couples - 09/10/2018 AccorHotels certified review
« Very friendly,clean,and we would go back ! »

Will book again, but the hotel is fairly booked for June 2019?

Christopher M. Business - 04/10/2018 AccorHotels certified review
« The staff was very good and extremely helpful. location was superb »

The staff at the desk specifically Chantal was very helpful in finding things and getting help for schedules

Anonymous Families - 02/10/2018 AccorHotels certified review
« excellent »


Anonymous Couples - 12/09/2018 AccorHotels certified review

Great location and good breakfast, but: - The room was not ready for check-in at 15:00; - The bar was closed on Saturday evening at 22:15. The reception did not even want to give two beers; - No late check-out was possible even with the platinum card.

David Couples - 11/09/2018 AccorHotels certified review
« Great Hotel »

Great location, lovely room and super helpful staff. Good parking also.

Robert A. S. Families - 05/09/2018 AccorHotels certified review
« Happy to have stayed at the Mercure Hotel »

I spent one week with my dog at the hotel. Most days were in the room on my laptop, working. Sadly, I missed going outside into the nice weather throughout the week. Nevertheless, the bed and bathroom were comfortable. Also, there was a bluetooth speaker on the table next to the bed which I was able to use with my Spotify account! Front desk staff were were nice and helpful. I enjoyed speaking with eachh and everyone on their different shifts. Housekeeping visited my hotel room daily, and was very cordial with their help in changing the bed sheets daily - as my dog was sleeping on the corner of the bed. Housekeeping additionally cleaned the bathroom and thoroughly vacuumed the whole room to ensure all of dog hair was gone. Thus, I enjoyed my time in the clean room and the general disposition of all of the housekeeping staff who I met. I do wish the Mercure Hotel had a better TV service, more comfortable working station, and better internet service setup. As I am required to use a VPN for my work and I have the capability to run it from my computers from anywhere, I could not get it to work with the internet service provider of the hotel. The ISP kicked me off of its network each and every time I tried to use it. The TV channels only offered my programming in French. Although, I understand a fair amount of French to watch frnch television, I might have expected more from such a hotel that clearly attracts people from around the world who may only speak English or limited french.

Sheila P. Couples - 01/09/2018 AccorHotels certified review
« Great service and hotel »

Right from our arrival to departure we had great service.

Anonymous Couples - 16/08/2018 AccorHotels certified review

Hotel is centrally located, being a good base for exploring Biarritz and the area. We expected though a higher attention to details in the room: electric cable not properly working next to the bed, no aeration in the bath room leading to towels remaining wet all day long, paint issues in the bath room. Upon arrival, we’ve been informed of a drop off area in fro t of the hotel, which at the end is only a small parking space, not signed ie not visible from the outside.

Dean W. Couples - 08/08/2018 AccorHotels certified review
« Mr Dean W. »

Extremely pleasant experience. Very helpful, friendly staff. Extremely comfortable room. Fantastic breakfasts.

Matt Couples - 06/08/2018 AccorHotels certified review
« Wonderful hotel, staff, experience & location! »

Wonderful hotel, staff, experience & location!

Oscar Couples - 05/08/2018 AccorHotels certified review
« Beautiful cute art deco hotel in the centre of Biarritz »

Beautifully decorated rooms in keeping with art deco. All it needs is a rooftop pool.

V. Business - 01/08/2018 AccorHotels certified review
« Great »

Beautiful French style decorated Hotel. Great service and friendly staff!

Pete A. M. Couples - 21/07/2018 AccorHotels certified review
« A character hotel in a great location »

A nice hotel which was especially suited to discover the delights of Biarritz

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