Hotel - Mercure Biarritz Centre Plaza Hotel
Mercure Hotel Mercure Hotel

Mercure Biarritz Centre Plaza Hotel

4.0/5 247 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 219.00 EUR Non member rate
From 208.05 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9 AM (Paying)
    • LATE CHECK-OUT UP TO 5 PM (Paying)

Leisure and activities

  • Massage  (Nearby)
  • Babysitting on request
  • Beach and water sports
    • Rafting (Paying)
    • Snorkelling/Scuba diving center (Paying)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Our rooms

From our spacious rooms decorated in art deco, choose a Standard Room with a sideways or full sea view.

  • 69 rooms
  • 41 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 family rooms
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV Bouquet with Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,222 reviews

Our guest reviews for Mercure Biarritz Centre Plaza Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 247 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Dean W. Couples - 08/08/2018 AccorHotels certified review
« Mr Dean W. »

Extremely pleasant experience. Very helpful, friendly staff. Extremely comfortable room. Fantastic breakfasts.

Matt Couples - 06/08/2018 AccorHotels certified review
« Wonderful hotel, staff, experience & location! »

Wonderful hotel, staff, experience & location!

Oscar Couples - 05/08/2018 AccorHotels certified review
« Beautiful cute art deco hotel in the centre of Biarritz »

Beautifully decorated rooms in keeping with art deco. All it needs is a rooftop pool.

V. Business - 01/08/2018 AccorHotels certified review
« Great »

Beautiful French style decorated Hotel. Great service and friendly staff!

Pete A. M. Couples - 21/07/2018 AccorHotels certified review
« A character hotel in a great location »

A nice hotel which was especially suited to discover the delights of Biarritz

Sheila Couples - 17/07/2018 AccorHotels certified review
« Excellent »

Comfortable hotel nicely decorated hotel with a good location. Breakfasts were good. Friendly staff. Nice bar. Shame the welcome drink was only for one person. Normally we get a drink for both people.

Anonymous Couples - 15/07/2018 AccorHotels certified review
« Positiva »

Positiva

Korina Business - 30/06/2018 AccorHotels certified review
« Business travel - wifi service and A/C disappointing »

Room was ok, bathroom towels are quite small and very thin. Could work on the size and texture for how pricy the room was. WIFI is terrible, would constantly kick us out, gave up on it, and decided to instead go to a coffee house to get my emails. These rooms have no A/C it is more of a vent blowing somewhat cold air. Had to open windows in room at night, however, there are no screens. So had to either sacrifice bugs and street noise or warm air in room. Could improve in the A/C, towels and WIFi. Hotel location was great..

Anonymous Couples - 22/06/2018 AccorHotels certified review
« Excellent room and service »

We had a lovely room with a beautiful view of the sea. We had full breakfast each day and enjoyed it very much. Service from all the hotel staff was excellent

Couples - 12/06/2018 TripAdvisor review
« old fashioned glamour »

ideally situated for people watching and sight-seeing. the hotel is decorated in thirties style and was just wonderful. The staff were very helpful and provided maps and information of places to visit. An absolutely wonderful experience and can't wait to return.

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, It is a pleasure to read your testimony and my team and I, are delighted that your stay has gone well. Your satisfaction is important. Thank you for choosing the Mercure Plaza Biarritz for your stay in the Basque Country. We hope to welcome you again, Regards,

Mrs L. W. Couples - 04/06/2018 AccorHotels certified review
« MRS Linda W. »

absolutely wonderful, staff couldn't be more helpful.

Neil M. Couples - 03/06/2018 AccorHotels certified review
« Perfectly placed, but a bit lacking in personality »

Room was very nice and well serviced; hotel is ideally situated for seeing Biarritz; some staff were helpful (especially Pascal behind the bar and Dominique at Breakfast), but reception staff seemed a bit isolated and remote from guests.

Malcolm Couples - 22/05/2018 AccorHotels certified review
« A brief visit to see the town »

An old hotel with plenty of character which has been modernised to a certain degree. Located at the end of the town overlooking the sea it is an ideal location for a short stay. Breakfast was included in the price, it was very good, hot and with plenty of choice. There isn't a restaurant but the bar did snacks, unfortunately it closes at 10 p.m. so not good for a late arrival or if you wanted a nightcap. As Accor members we are entitled to a free drink on arrival, all over the world we get one each, in France, for some reason which can not be explained, only one is given. The bedroom was very hot as the air conditioning was not working; the weather had been cold the week before so the hotel had turned it off, they controlled the whole building. When we spoke to reception they suggested we opened the window, other guests had been told the same thing.

Richard Friends - 21/05/2018 AccorHotels certified review
« Chic accommodation in great location. »

We enjoyed our stay at the Mecure Biarritz Centre Plaza very much. I specifically chose to stay with you because of the reviews I had seen online. I was attracted to the Art Deco style reported, but also because of the helpful service reported about the staff. Our experience lived up to the reviews. The Hotel is a great example of the Art Deco style and the staff we dealt with were all helpful and courteous.

Liam Couples - 11/05/2018 AccorHotels certified review
« Very attractive hotel, centrally located »

Staff very friendly. Beautiful room, great tv. Great location near shops and one minute's walk to seafront.

John Couples - 07/05/2018 AccorHotels certified review
« Great views and good service very close to beach »

Good experience with friendly staff especially Pascal who tolerated my bad French.

Anonymous Business - 22/04/2018 AccorHotels certified review
« Difficult »

There was no air conditioning and the windows were sealed. The temperature in the room was much higher than 30 degrees without any fresh air.. The Barman was very helpful in forcing the windows in the bathroom open but Mercure should invest in a reliable, safe and flexible air conditioning system before somebody dies !

Christopher V. Business - 20/04/2018 AccorHotels certified review
« Superb »

Checkin excellent, lady very helpful.rooms excellent. Breakfast excellent.

Jean H. Solo - 14/04/2018 AccorHotels certified review
« as expected »

I would underline the absolutely welcoming personnel

Anonymous Couples - 19/03/2018 AccorHotels certified review
« A comfortable room with sea view in great location »

The room was very nice, the view good and the bed comfortable - the most important things. However the bath towels were small and rather thin and the shampoo and shower gel were not renewed each day.

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