Hotel - Novotel Saint Petersburg Centre
Novotel Hotel Novotel Hotel

Novotel Saint Petersburg Centre Hotel

4.0/5 1,479 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 1,000  RUB
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Outdoor playground for children
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court
  • Bicycle hire  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 233 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 20 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,548 reviews

Our guest reviews for Novotel Saint Petersburg Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,479 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Marco A. P. Solo - 14/03/2019 AccorHotels certified review
« Excelent staff »

Very well received. Staff was very helpfull at every moment.

Peter C. Families - 08/03/2019 AccorHotels certified review
« Fantastic staff and location »

The hotel is very well locate, the reception staff are very helpful and caring. I'm very well impressed with this experience. The room is ok, comfortable, clean. Just miss more plugs, but the hotel provide an extension. Good breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We'll be glad to see you again in Saint Petersburg. Sincerely, Irina Biyunova Operations Manager

Troy Couples - 05/03/2019 AccorHotels certified review
« An excellent experience »

The staff at this hotel were amazing. Proactive and extremely helpful. The hotel is very well suited and easily accessible. The on site restaurants are good with other restaurants in the area however the staff made this hotel and the experience extremely satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Troy, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in Saint Petersburg! Sincerely, Irina Biyunova Operations Manager

Anonymous Business - 25/02/2019 AccorHotels certified review
« Nice stay »

It was a great experience. Staff are helpful and nice . Rooms are big and beautiful. Location is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tareq, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kirill Kondratev Front Office Manager

Edgar Business - 22/02/2019 AccorHotels certified review
« Barking dogs prevented sleep early in the morning. »

People walk their dogs under the windows of the hotel... ugly barking dogs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edgar, Greetings from Novotel St. Petersburg Centre. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to complete post stay survey. We are really sorry to hear that you were not able to fully enjoy your stay with us due to the noise from barking dogs. We have already left notes regarding your room preferences to ensure that a room facing another side of the street is pre-blocked for your future stays so that you could have a good night sleep. Should you have any further comments please feel free to let us know. We look forward to welcoming you back. Warm regards, Albina Galieva Deputy Front Office Manager

Michel Couples - 20/02/2019 AccorHotels certified review
« Great service »

We had a great stay! Staff was very kind and attentionate. We really appreciate our Valentines Day in here !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel, Greetings from Novotel St. Petersburg Centre. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to complete post stay survey. We always encourage feedback from our guests as it helps us to improve and enhance your future stays. We are really happy to learn that your stay with us was an enjoyable one and we look forward to welcoming you back. Warm regards, Albina Galieva Deputy Front Office Manager

Laurent Business - 20/02/2019 AccorHotels certified review
« Nice stay in St Petersburg Novotel Center »

Nice stay in this hotel with good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurent, Greetings from Novotel St. Petersburg Centre. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to complete post stay survey. We always encourage feedback from our guests as it helps us to improve and enhance your future stays. We are really happy to learn that your stay with us was an enjoyable one and we look forward to welcoming you back. Warm regards, Albina Galieva Deputy Front Office Manager

Alfredo Business - 20/02/2019 AccorHotels certified review
« Good hotel, well located »

Nice hotel, comfortable, very well located. Breakfast decent, with enough choices, not top quality but good for the hotel price. Enjoyed teapot in room. On the cons side, I'd highlight Wifi connection, extremely slow and poor. Luckily thru ethernet it was night and day so I could do some work. Also, I'd have liked to be able to shutdown all lights from bed, but it's a small thing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alfredo, Greetings from Novotel St. Petersburg Centre. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to complete post stay survey. We would like to apologize that we were not able to fully meet your expectations on this occasion. We have already shared your feedback regarding the Internet connection with our IT department for prompt optimization. We hope to have an opportunity to welcome you back at Novotel and we will make every effort to make your stay an enjoyable one. Warm regards, Albina Galieva Deputy Front Office Manager

Business - 18/02/2019 TripAdvisor review
« Excellent value for money right in the city center »

Situated in the heart of Saint-Petersburg Great buffet breakfast and lunch Very helpful staff, value for money There is a gym and sauna for guests to use for free There is also a free parking, which is rare considering the central location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Stera Couples - 17/02/2019 AccorHotels certified review
« Comfortable stay with friendly staff »

Room is comfortable and staff is friendly. Just one thing to improve is and water leakage problem of bath. Water always leaks out from the bath and makes the floor slippery. Other than that everything is quite good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T.! Thanks a lot for your feedback! It's a pleasure to know that you loved your stay with Novotel St. Petersburg Centre. We will definitely have a look at the bath which caused problems. Hope to see you next time! Best regards, Kirill, front Office Manager

D. Business - 08/02/2019 AccorHotels certified review
« quick and polite service »

Quick and polite service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., Thanks a lot for choosing Novotel St. Petersburg Centre. It's a pleasure to know that you loved your stay. You are always welcome to ask a plug adaptor to be able to use more electric devices in your room. Best regards, Kirill, Front Office Manager

R. Business - 04/02/2019 AccorHotels certified review

For next time, I'd prefer to stay in the building 1 (not in the building 2)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., thanks a lot for rating our Novotel. Next time we accommodate you in the first building. Best regards, Kirill, Front Office Manager

Anonymous Business - 30/01/2019 AccorHotels certified review
« Best value »

I stayed in this hotel only one night. The room was comfortable and the only peculiar detail was the toilet, separated from the rest of the bathroom. I suppose it's ok, when the room is occupied by two people. I hadn't breakfast, so I can't comment on that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilaria, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Alla Ignateva Operations Manager

Marianna Business - 29/01/2019 AccorHotels certified review
« Hospitality and friendliness »

Thank you, everything is very good, clean, very nice food

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Марианна, Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. С уважением, Алла Игнатьева Операционный менеджер

Solo travel - 27/01/2019 TripAdvisor review
« Superb location »

Great hotel, superb staff - they give you all the attention as a tourist, great breakfast. Just off Nivsky Prospect which is the main thorough fare of ST Petersburg. Close to two metro stations. Enjoy a wonderful stay in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sai Ram, Thank you very much for your nice and warm comments about hotel and especially about our team. We understand that us as a team is a key to guests positive emotions and satisfaction. We work a lot in this direction and that is why we appreciate your comments a lot. We also hope that it is not your last visit to our city and have a hope to be able to welcome you again in our hotel in future. Best Regards, Alla Ignateva Operations Manager

Stephanie Families - 26/01/2019 AccorHotels certified review
« Excellent central hotel »

Comfortable rooms, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie, Thank you for taking the time to tell us about your experience at the Novotel Saint Petersburg Centre. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alla Ignateva Operations Manager

Sai R. N. Solo - 26/01/2019 AccorHotels certified review
« Absolutely Great Experience »

The people make the difference. Right from check-in to the staff at the bar and breakfast were really extraordinary. As a tourist, they went to great lengths (especially Kirill) to explain how I could get from one place to another etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sai Ram, Thank you very much for your nice and warm comments about hotel and especially about our team. We understand that us as a team is a key to guests positive emotions and satisfaction. We work a lot in this direction and that is why we appreciate your comments a lot. We also hope that it is not your last visit to our city and have a hope to be able to welcome you again in our hotel in future. Best Regards, Alla Ignateva Operations Manager

Giampaolo C. Business - 25/01/2019 AccorHotels certified review
« Interesting business trip »

Reception efficient, breakfast sufficient, room clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giampaolo, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel in future! Sincerely, Alla Ignateva Operations Manager

Anonymous Couples - 14/01/2019 AccorHotels certified review
« Extremely satisfied »

Perfect. My wife and I were very sensitive to the many gracious gestures extended during our entire stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R.! Thank you very much for your feedback. It's not the first time we have a privilege to welcome you in the Novotel St. Petersburg hotel. For us it's a pleasure to know that you chose us every time when you visit St. Petersbourg. I wish you all the best in the New Year of 2019 and hope we meet again very soon. Best regards, Kirill Kondtratev, Front Office Manager

Anonymous Couples - 11/01/2019 AccorHotels certified review
« Great hotel, centrally located. »

The hotel is located off of Nevsky Avenue close to 2 shopping malls, a lot of restaurants to choose from and also souvenir shops. It is very convenient for travelling, the bus stop and the metro station is just 5 mins walk, and the City sightseeing bus stop is only around the corner. The room is very clean, and the heating works great (which is very important in winter). Breakfast buffet offers plenty of choices, and every day there’s always a few different menus. Staff at the reception and restaurant are very helpful and friendly. But the concierge staff needs improvement when assisting guests. Apart from that, everything else was great and we enjoyed our trip. Highly recommended hotel for when visiting St. Petersburg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pingkan M., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

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