Hotel - Novotel Saint Petersburg Centre
Novotel Hotel Novotel Hotel

Novotel Saint Petersburg Centre Hotel

4.0/5 1,475 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 1,000  RUB
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Outdoor playground for children
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court
  • Bicycle hire  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 233 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 20 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,445 reviews

Our guest reviews for Novotel Saint Petersburg Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,475 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 18/02/2019 TripAdvisor review
« Excellent value for money right in the city center »

Situated in the heart of Saint-Petersburg Great buffet breakfast and lunch Very helpful staff, value for money There is a gym and sauna for guests to use for free There is also a free parking, which is rare considering the central location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

D. Business - 08/02/2019 AccorHotels certified review
« quick and polite service »

Quick and polite service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., Thanks a lot for choosing Novotel St. Petersburg Centre. It's a pleasure to know that you loved your stay. You are always welcome to ask a plug adaptor to be able to use more electric devices in your room. Best regards, Kirill, Front Office Manager

R. Business - 04/02/2019 AccorHotels certified review

For next time, I'd prefer to stay in the building 1 (not in the building 2)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., thanks a lot for rating our Novotel. Next time we accommodate you in the first building. Best regards, Kirill, Front Office Manager

Anonymous Business - 30/01/2019 AccorHotels certified review
« Best value »

I stayed in this hotel only one night. The room was comfortable and the only peculiar detail was the toilet, separated from the rest of the bathroom. I suppose it's ok, when the room is occupied by two people. I hadn't breakfast, so I can't comment on that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilaria, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Alla Ignateva Operations Manager

Marianna Business - 29/01/2019 AccorHotels certified review
« Hospitality and friendliness »

Thank you, everything is very good, clean, very nice food

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Марианна, Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. С уважением, Алла Игнатьева Операционный менеджер

Solo travel - 27/01/2019 TripAdvisor review
« Superb location »

Great hotel, superb staff - they give you all the attention as a tourist, great breakfast. Just off Nivsky Prospect which is the main thorough fare of ST Petersburg. Close to two metro stations. Enjoy a wonderful stay in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sai Ram, Thank you very much for your nice and warm comments about hotel and especially about our team. We understand that us as a team is a key to guests positive emotions and satisfaction. We work a lot in this direction and that is why we appreciate your comments a lot. We also hope that it is not your last visit to our city and have a hope to be able to welcome you again in our hotel in future. Best Regards, Alla Ignateva Operations Manager

Stephanie Families - 26/01/2019 AccorHotels certified review
« Excellent central hotel »

Comfortable rooms, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie, Thank you for taking the time to tell us about your experience at the Novotel Saint Petersburg Centre. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alla Ignateva Operations Manager

Sai R. N. Solo - 26/01/2019 AccorHotels certified review
« Absolutely Great Experience »

The people make the difference. Right from check-in to the staff at the bar and breakfast were really extraordinary. As a tourist, they went to great lengths (especially Kirill) to explain how I could get from one place to another etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sai Ram, Thank you very much for your nice and warm comments about hotel and especially about our team. We understand that us as a team is a key to guests positive emotions and satisfaction. We work a lot in this direction and that is why we appreciate your comments a lot. We also hope that it is not your last visit to our city and have a hope to be able to welcome you again in our hotel in future. Best Regards, Alla Ignateva Operations Manager

Giampaolo C. Business - 25/01/2019 AccorHotels certified review
« Interesting business trip »

Reception efficient, breakfast sufficient, room clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giampaolo, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel in future! Sincerely, Alla Ignateva Operations Manager

Anonymous Couples - 14/01/2019 AccorHotels certified review
« Extremely satisfied »

Perfect. My wife and I were very sensitive to the many gracious gestures extended during our entire stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R.! Thank you very much for your feedback. It's not the first time we have a privilege to welcome you in the Novotel St. Petersburg hotel. For us it's a pleasure to know that you chose us every time when you visit St. Petersbourg. I wish you all the best in the New Year of 2019 and hope we meet again very soon. Best regards, Kirill Kondtratev, Front Office Manager

Anonymous Couples - 11/01/2019 AccorHotels certified review
« Great hotel, centrally located. »

The hotel is located off of Nevsky Avenue close to 2 shopping malls, a lot of restaurants to choose from and also souvenir shops. It is very convenient for travelling, the bus stop and the metro station is just 5 mins walk, and the City sightseeing bus stop is only around the corner. The room is very clean, and the heating works great (which is very important in winter). Breakfast buffet offers plenty of choices, and every day there’s always a few different menus. Staff at the reception and restaurant are very helpful and friendly. But the concierge staff needs improvement when assisting guests. Apart from that, everything else was great and we enjoyed our trip. Highly recommended hotel for when visiting St. Petersburg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pingkan M., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Richard J. Couples - 06/01/2019 AccorHotels certified review
« Great »

Made to feel welcome by everyone. Friendly atmosphere. Helpful staff at all levels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Helen R. Solo - 06/01/2019 AccorHotels certified review
« Always amazing. Booked again for August »

Always amazing. Great staff. Incredible location. Booked already for end of August and will book for Christmas 2019 when they release dates. Hotel is 30 second walk from Nevsky Prospekt. Very close to metro and Moscow train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Russel, Thanks a lot for staying with Novotel St. Petersburg Centre! It's a pleasure to know that you loved our hotel. Good to know that you've planned more visits to St. Petersburg in future. There's a lot to see. On behalf of the team I wish you all the best in the year of 2019! Best regards, Kirill Kondratev, Front Office Manager

Peter Couples - 26/12/2018 AccorHotels certified review
« Convenient location, awesome breakfast »

Friendly personnel. Very good breakfast with fresh carrot juice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, thanks a lot for your feedback! It's good to know that you loved our hotel. Hope to see you soon in St. Petersburg! Best regards, Kirill Kondratev, Front Office Manager

Bruno F. Families - 24/12/2018 AccorHotels certified review
« very good »

I would like to thank Tatiana for all supoort and our stay was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruno, thanks a lot for your compliments! It's good to know that you loved your stay. On behalf of Tatiana I wish you all the best! See you in Novotel! Best regards, Kirill, Front Office Manager

Brian W. Solo - 24/12/2018 AccorHotels certified review
« Helpful staff, nice hotel »

Front desk, Valeria is very helpful and kind! Room needed to be improved but overall experience is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I hope you will stay with Novotel St.Petersburg Centre in future because there will be a lot of new changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Alex Business - 20/12/2018 AccorHotels certified review
« Good as usual »

Everything good, but location of wardrobes (no space) in the room could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Next time we'll try to find most comfortable room for you. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Juha Business - 18/12/2018 AccorHotels certified review
« Very nice and clean hotel with good breakfast »

Room was clean and bed was good. WiFi was working properly. Breakfast was extremely good and well served.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juha, Thanks a lot for your feedback! Good to know that you loved your stay and your breakfast! Hope to see you back very soon. Best regards, Kirill, Front Office Manager

S. Business - 17/12/2018 AccorHotels certified review
« Very good NOVOTEL with excellent breakfast »

I have been in this hotel several times within the past 5 years. The rooms I had always were in very good condition. Breakfast buffet is one of the best I have seen in russian ACCOR hotels. Only thing I would like to suggest is the second chair in the room, which often will be used to watch TV and relax a bit. This chair is a bit uncomfortable and possibly could be replaced be a once, which is a bit more "relaxing".

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thanks a lot for your feedback! It's always a pleasure to know that our guests like the hotel and especially our breakfast. We're trying to do our best and it's nice to be appreciated. We will definitely take your comment about an arm chair into consideration for future improvements. Hope you come back to Novotel St. Petersburg very soon! Best regards, Kirill Kondratev, Front Office Manager

Tatiana Business - 16/12/2018 AccorHotels certified review
« Very nice »

I would come back.

Our hotel has responded to the review
Our hotel has responded to the review

Татьяна, добрый день! Благодарим Вас за выбор отеля Новотель для пребывания в Санкт-Петербурге! Мы искренне рады, что Вам у нас понравилось. Комментарии наших гостей нам очень важны, так как каждый день мы делаем все возможное, чтобы соответствовать Вашим ожиданиям. Надеемся, что для Вашего следующего визита в Санкт-Петербург, Вы вновь выберете Новотель. С уважением, Альбина Галиева Зам. начальника службы приема и размещения

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