Hotel - Novotel Saint Petersburg Centre
Novotel Hotel Novotel Hotel

Novotel Saint Petersburg Centre Hotel

4.0/5 1,419 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Outdoor playground for children
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court
  • Bicycle hire  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 233 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 20 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,874 reviews

Our guest reviews for Novotel Saint Petersburg Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,419 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anousheh R. Business - 13/09/2018 AccorHotels certified review

Komfortabel

Our hotel has responded to the review
Our hotel has responded to the review

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Kirill Kondratev Front Office Manager

Anonymous Friends - 13/09/2018 AccorHotels certified review
« Just steps away from Nevsky so quiet and never away from action! »

Staff was helpful, friendly, even found me at Stockman's and walked me to hotel! Would stay here every visit and recommend to all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.H., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is a pleasure for us to welcome our guests in St. Petersburg so I am not surprised that someone from the team helped you out in the street. It's not that we forget hospitality as soon as we step over the threshold of the hotel. And we will definitely be very happy to welcome you again! Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Wojciech G. Couples - 12/09/2018 AccorHotels certified review
« Weekend in StPetersburg »

We had a really good stay with very friendly personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Anonymous Couples - 10/09/2018 AccorHotels certified review
« Good tourist base for the city »

Rooms well maintained. Helpful staff. Very good buffet for evening meals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Anonymous Families - 05/09/2018 AccorHotels certified review
« Excellent location, friendly staff, but some annoying room issues »

Regarding the room--lt would be helpful to have night light in sink/shower room to avoid disturbing sleepers with bright light through translucent doors. Closet was very clunky to use with frustrating attached wooden hangars which were very noisy and too large for the space. There was hardly any space to hang towels to dry and absolutely no railings, hooks, places to hang light laundry we needed to wash during our tour. The shower rod was too high to reach to hang anything there. Staff was very responsive in supplying an extra chair and in replacing a leaking water kettle. Desk staff was very friendly and helpful in arranging an early check-in for us and givingus rooms close to another traveler we were with. The food in the dining room was excellent--lots of variety in the morning buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. Thank you very much for such a detailed review. We will definitely pay a lot of attention to all your comments in order to improve the service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Anonymous Business - 01/09/2018 AccorHotels certified review
« Discreto »

Reception gentili, location camera scomoda. Breakfast con discreto assortimento.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E.! Thanks a lot for your feedback. We appreciate your membership and we will definitely pay more attention to your preferences next time. We hope to see you back very soon! Best regards, Kirill Kondratev, Front Office Manager

Mike W. Couples - 01/09/2018 AccorHotels certified review
« 5 day stay in st Petersburg »

Really nice place to stay.. people are very friendly and speak excellent English. The hotel bar and food are excellent .. thoroughly enjoyable... would highly recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. w., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Sunil J. Families - 31/08/2018 AccorHotels certified review
« It was nice to stay again at your hotel. »

Service from Reservation,Reception,Restaurants,House keeping,Concierge was all excellent !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. Good to know that it's not your first time with us. Hope to see you back very soon! Best regards, Kirill Kondratev Front Office Manager

Stephane Business - 30/08/2018 AccorHotels certified review
« Very good stay in the hotel »

Very kind front desk people and concierge service Clean and very quiet room Breakfast very diversified (continental and with pastries)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Best regards, Kirill Kondratev Front Office Manager

Anonymous Couples - 29/08/2018 AccorHotels certified review
« Great room, location, and stay »

Overall I had a really good stay... the room was very clean and of a high quality and the staff were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thanks a lot for your feedback. Good to know that you loved your stay and our hotel. Best regards, Kirill Kondratev Front Office Manager

Geoffrey W. Solo - 29/08/2018 AccorHotels certified review
« Mr Geoffrey W. »

Wonderful. However there was nowhere ro leave a tip. There should have been at least a box for tips at reception. But I did manage to leave one after all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. We will definitely think about a tip box. Good to know that you have finally found a way to tip :) Thank you again for sharing your experience, hope to see you back in St. Petersburg Sincerely, Kirill KONDRATEV Front Office Manager

Alper Business - 25/08/2018 AccorHotels certified review
« It was OK »

It was OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alper, Thank you for your comments about your stay with us. We are glad that you enjoyed to stay with us in general. We will transfer your comments about breakfast to F&B Manager and try to avoid the same situations in future. Best regards, Yulia Vakarova Deputy Front Office Manager

Cavid Business - 25/08/2018 AccorHotels certified review
« Biz trip. St. Pet-Moscow »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый г-н Зейналов, Большое Вам спасибо за высокие оценки нашему отелю и уровню сервиса. Будем надеяться на новую встречу в Новотеле. С наилучшими пожеланиями, Юлия Вакарова Зам.нач.службы приема.

Rakesh G. Couples - 23/08/2018 AccorHotels certified review
« It was excellent »

Great stay great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rakesh, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

Anonymous Couples - 18/08/2018 AccorHotels certified review

We were satisfied with the stay, especially for the location near the city center and a metro station. Rich breakfast. We had a problem with the activation of a smartphone that was blocked during the procedure that was told to us by the reception staff. Out of the analysis of the smartphone that we did when we were back to Italy, the operating system was found to be corrupt after the phone call to the Russian number indicated in the activation procedure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. I sent a detailed respond to your personal e-mail address. We would appreciate to have the technical report and some more details which I described in the letter. This will help us to investigate the situation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

Kolya Couples - 14/08/2018 AccorHotels certified review
« about communication before arrival »

(Minus) I tried to enter your "My Booking" section, but I could not. (Plus) So, I sent you message though Expedia, and you did what I asked.

Our hotel has responded to the review
Our hotel has responded to the review

Hello and thanks for choosing Novotel St. Petersburg Centre! In order to use your profile in full we recommend to book directly through accorhotels.com otherwise you will not get acces to your bookings and you will not be able to get reward and status points for your reservations. Since you used expedia for booking all the communication was possible through expedia. Once again thank you for being with Novotel St. Petersburg Centre! Hope to see you back here again. Best regards, Kirill Kondratev, Front Office Manager

Ronen B. Friends - 09/08/2018 AccorHotels certified review

Very nice hotel, kind staff and well maintained facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Nikititn L. Business - 06/08/2018 AccorHotels certified review
« very good »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Здравствуйте, Лев! Спасибо большое, что нашли время заполнить анкету. Нам очень приятно, что вам всё понравилось. Надеюсь, что встретимся с вами снова у нас в Новотеле. С уважением, Кирилл Кондратьев, нач. службы приёма гостей

Margery H. Friends - 04/08/2018 AccorHotels certified review
« Terrific service particularly the concierge. »

Very good; the breakfast excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thanks a lot for your feedback and compliments to our concierge. It's a pleasure to know that you loved your experience in Novotel St. Petersburg Centre. Best regards, Kirill KONDRATEV, Front Office Manager

Maria Business - 24/07/2018 AccorHotels certified review
« Would be very glad to return »

Nice, clean and comfortable rooms, tasty breakfasts, very convenient placement (city center)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, Thanks for your comments on your recent stay with Novotel St. Petersburg. We're happy that we managed to meet your expectations and sorry for a little discomfort about the late arrival and messy explanations of our team member. I hope it did not spoil the entire stay. Hope to see you back in St. Pete. Best regards, Kirill KONDRATEV, Front Office Manager

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