Novotel Saint Petersburg Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,560 reviews
Novotel Saint Petersburg Centre
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+ 27 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Nevsky Prospekt is just 109 yards (100 meters) from the hotel

  • Two metro stations within 5 minutes of the hotel

  • 9 meeting rooms with daylight

  • Fitness center with hammam

  • Pets welcome

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Tennis
  • Bicycle hire (Nearby)
  • Ski hire facilities (Nearby)
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Saint Petersburg Centre

Mayakovskogo 3A
191025
saint petersburg
russian federation

Tel: +78123351188

Fax: (+7)812/3351180

Contact email

Check-in from 14h00

Check out up to 12h00

  • MAYAKOVSKOGO :   GREEN Mayakovskogo

  • VOSSTANIA :   RED Vosstania

  • By plane

    PULKOVO 1 At 17km / 10.56 miles

  • By boat

    MORSKOY VOKSAL At 15km / 9.32 miles

  • By train

    MOSKOVSKI STATION At 0.5km / 0.31 miles

GPS :59.933645, 30.35633

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room with 1 double bed - 100% non-smoking

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite with 1 queensize bed and sofa

  • Max. number of persons: 4
  • Area: From 36
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room With 2 Single Beds

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Alexandra: Russian Ballet/room with one double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Natalia and Darina: Matryoshka/room with one double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMETBAR BY NOVOTEL

Type of cuisine: International

The stylish restaurant offers Russian and European cuisine, and the finest wines aged to perfection. The modern interior is suitable for any event.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Photo non contractuelle / Strictly non binding

You can truly relax in the homely atmosphere of the bar. The menu offers coffee and tea, cakes and pastries, cocktails and snacks, as well as seasonal offerings.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 200

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Saint Petersburg Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,291 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,560 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great staff

Customer review rating 4.5/5

Igor Solo - 06/11/2019 Confirmed reviews AccorHotels

I would recommend Novotel St.Petersburg for many reasons. Excellent location: the hotel just steps away from Nevski, therefore walking distance to major City's attractions. Friendly and skilled service, special kudos to Kirill, front office manager. The room was spacious, modern and spotlessly clean, comfortable bed.

Dear Igor R., getting such feedback from our most loyal Platinum member of LeClub Accorhotels is a great honor and underlines our efforts to look and care about our customers. We are very much pleased about your positive feedback and it will certainly serve as an encouragement to all of our staff. As well, mentioning any of our talents' name is highly appreciated as it serves as a great motivator reading about oneself. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Buchwald General Manager

Nice stay, excellent location

Customer review rating 4.5/5

Anonymous Business - 03/11/2019 Confirmed reviews AccorHotels

Silent room in 6th floor, only a bit slow wireless internet connection.

Dear Tommi, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill, Front Office Manager

Very good quality in overall

Customer review rating 4.5/5

Anonymous Business - 29/10/2019 Confirmed reviews AccorHotels

Clean room, very good breakfast and fair price

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

Very comfortable hotel. Excellent service.

Customer review rating 4.5/5

Landy Couples - 29/10/2019 Confirmed reviews AccorHotels

Beds extremely comfortable. Lovely bed linen. Bright modern decor. Spotlessly clean. Good bath and shower. Good breakfast

Dear Mrs. W., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Kirill Kondratev, Front Office Manager

Highly Recommended

Customer review rating 4.5/5

Vince D. Couples - 28/10/2019 Confirmed reviews AccorHotels

Great hotel, very clean, great location and very friendly and helpful staff. Highly recommended.

Dear Vince, thanks a lot for your kind feedback! It's nice to know that you loved your stay with us! Hope to see you again in St. Petersburg! Best regards, Kirill, Front Office Manager

Very friendly and helpful staff

Customer review rating 4.5/5

Noora Business - 28/10/2019 Confirmed reviews AccorHotels

Very friendly and helpful staff. Very good breakfast. Good bed and clean room.

Dear Noora, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kirill Kondratev, Front Office Manager

Great professional service

Customer review rating 4.5/5

Martin (. Business - 26/10/2019 Confirmed reviews AccorHotels

Staff are great at the Saint Petersburg hotel, I've stopped at this hotel many times since 2011, staff may change but the service level and friendliness doesn't, keep it up.

Dear Martin, thank you so much for being loyal to Novotel St. Petersburg Centre. We're trying to do our best to make you feel welcome every time you come by to stay with us. Always good when our guests become regular ones. Hope to see you again in future! Best regards, Kirill, Front Office Manager

Good money for good value

Customer review rating 4.5/5

Jozef Business - 25/10/2019 Confirmed reviews AccorHotels

Well situated, room was clean and as well nicely designed. Quiet area but close to city centre. Quality of bed was great better than expected.

Váený Jozef, Dekujeme Vám za Váš cas, který jste venovali podelení se o své zkušenosti v Novotel Saint Petersburg Centre. Je nám líto, e Vaše zkušenosti nesplnily Vaše ocekávání, dovolte mi proto vyjádrit svou uprímnou omluvu. Váíme si Vašich pripomínek, které jsou pro nás nadejí, e nám dáte v blízké budoucnosti príleitost presvedcit Vás o kvalite našich slueb. S pozdravem, Kirill Kondratev, Front Office Manager

Nice hotel

Customer review rating 4.5/5

Olga Business - 24/10/2019 Confirmed reviews AccorHotels

Really like quality, location, upgrade for loyalty card holders.

Dear Olga, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

A reasonably good chain-hotel, spoiled (for me) by a nightly noise disturbing sleep

TripAdvisor rating 4.0/5

T K Solo travel - 19/10/2019 TripAdvisor review

I would have liked to have rated this hotel more highly. My room, on the 9th (and top) floor had a good view. It was small, but comfortable, well equipped, and clean. The service - at reception and in the restaurant - was mixed. One receptionist (a young, slender man with glasses) was excellent and very helpful. Another, a young woman, was good and the others so-so. The restaurant staff, with a couple of exceptions, were not excessively friendly, and the service was only average. the restaurant (in common with several other chain-hotels like this one) insisted on playing endless music with a heavy beat, from when it opened at 6:30 in the morning for breakfast. To accompany this music there were television screens placed around the restaurant so that it was difficult to avoid looking at them, with the screens carrying images unrelated to the music. My main objection though was on sleep. In six nights there, two were almost sleepless - though I usually sleep well. The rooms were said to be soundproofed, which for ordinary purpsoes they probably were. However, there was a constant high-pitched sound (which could be heard all along the corridor outside my room as well, so that the sound was not particular to my room). This may have been from within the hotel building, or from outside. In any case, it was nightly, and highly irritating. Because of this noise on its own, I would not stay again at the Novotel Center in St Petersburg.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kirill Kondratev, Front Office Manager

all were good enough

Customer review rating 4.5/5

Alexey Business - 14/10/2019 Confirmed reviews AccorHotels

quick booking with a short notice and good stay without any deviations from what was expected

Алексей, добрый день! Спасибо, что нашли время поделиться своими впечатлениями. Приношу свои извинения за то, что пришлось немного подождать в очереди на заезде. В разгар осеннего сезона очень много корпоративных гостей приезжают именно в период с 17-30 до 19 часов. Это самое напряженное время. К сожалению, в эти часы небольшая очередь собирается довольно часто. Чтобы этого избежать, мы, со своей стороны стараемся усливать штат, а гостям рекомендуем выбирать наименее напряженные часы заезда. Еще раз благодарю вас за то, что вы выбрали Новотель Санкт-Петербург и надеюсь, что вы к нам еще вернетесь. С уважением, Кирилл, нач.службы приёма гостей

Great stay close to city center.

Customer review rating 4.5/5

Evgeniy M. Families - 14/10/2019 Confirmed reviews AccorHotels

Very comfortable hotel, clean rooms, perfect beds, great food onsite. And great location - close to nearly everything :)

Евгений, добрый день! Благодарим за отзыв. Комментарии наших гостей нам очень важны, так как каждый день мы делаем все возможное, чтобы соответствовать Вашим ожиданиям. Мы искренне рады, что Вам у нас понравилось. Для нас очень важен комфорт гостей и желание вернуться к нам вновь. Всегда рады Вам и надеемся на скорую встречу. С уважением, Альбина Галиева Зам. начальника службы приема и размещения

impressed by the 'friendlyness' and welcome attitude of reception team , cleaness of the room !!

Customer review rating 4.5/5

Burkhard W. Business - 13/10/2019 Confirmed reviews AccorHotels

Pls see above !

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback.On behalf of the reception and housekeeping departments I would like to send all our best wishes! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

Nice Hotel, Friendly staff

Customer review rating 4.5/5

Rein Business - 09/10/2019 Confirmed reviews AccorHotels

I had a good stay in Novotel St Petersburg. Very friendly staff. And environment was very good.

Dear Rein, Greetings from Novotel St. Petersburg Centre. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to complete post stay survey. We always encourage feedback from our guests as it helps us to improve and enhance your future stays. We have acknowledged your mark with regards to the arrival and departure experiences as well as breakfast and we regret that we were not able to fully meet your expectations. We would very much appreciate any additional comments on how we may better cater to your needs.We wish to make Novotel St. Petersburg your preferred host for its service and quality. We are delighted that nonetheless you enjoyed your stay with us at Novotel St. Petersburg Centre and we look forward to welcoming you back. Warm regards, Albina Galieva Deputy Front Office Manager

Convenient and comfortable

Customer review rating 4.5/5

Irina Business - 05/10/2019 Confirmed reviews AccorHotels

Great location, friendly staff, comfortable stay. Area of improvement: grease the door to the bathroom to avoid creaking

Ирина, добрый день! Благодарим Вас за выбор нашего отеля и оставленный отзыв. Мы искренне рады, что Вам у нас понравилось. Также, спасибо за Ваши замечания, ведь благодаря комментариям гостей мы можем обратить внимание на слабые стороны нашей работы и улучшить качество предоставляемых услуг, чтобы сделать пребывание в нашем отеле еще более комфортным. Будем рады снова видеть Вас в нашем отеле. С уважением, Альбина Галиева Зам. начальника службы приема и размещения

Truely wonderful, great location, great food, great staff

Customer review rating 4.5/5

Bruce H. Business - 01/10/2019 Confirmed reviews AccorHotels

Wonderful, thank you so much

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev, Front Office Manager

VERY NICE ROOM EXCELLANTBATHROOM--MIRROR IDEAL FOR FOR MAKE UP --COMFY BED

Customer review rating 4.5/5

Cynthia K. Business - 01/10/2019 Confirmed reviews AccorHotels

GOOD STAFF FRIENDLY AND HELPFUL --GOOD CHOICE OF FOOD AT BREAKFAST,

Dear Mrs. K., Greetings from Novotel St. Petersburg Centre. Thank you so much for your feedback and for taking the time to post this review. Delighted to hear you enjoyed your time at Novotel during your visit to St. Petersburg and that our team left a lasting impression on your stay. Thank you again for staying with us and we look forward to welcoming you back again. Please do contact me directly if you require any booking assistance in the future, as I would be glad to personally assist you. Sincerely, Kirill Kondratev, Front Office Manager

Wonderful stay in SPB

Customer review rating 4.5/5

Astghik M. Business - 29/09/2019 Confirmed reviews AccorHotels

Everything was just great! Amazing staff.

Dear Astghik, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kirill Kondratev, Front Office Manager

As expected

Customer review rating 4.5/5

Vickie Couples - 27/09/2019 Confirmed reviews AccorHotels

We always find the beds and pillows very comfortable. Our room was quiet and the breakfast selection was excellent.

Dear Paul and Vickie, Greetings from Novotel St. Petersburg Centre. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to share your experience with us. We have noted your mark with regards to the arrival and departure experience and we regret that we were not able to fully meet your expectations. We would really appreciate any additional comments for us to be able to improve and enhance your future stays. We are delighted that nonetheless you enjoyed your stay with us at Novotel St. Petersburg Centre and we look forward to welcoming you back. Warm regards, Albina Galieva Deputy Front Office Manager

Very comfortable stay in great location at St Petersburg

Customer review rating 4.5/5

Dm S. Business - 24/09/2019 Confirmed reviews AccorHotels

The hotel met our expectations right from check in till check out. Every member of staff were helpful with a smile. Rooms big enough and with good amenities. Location - the best possible one in St Petersburg. Public transport/shopping/restaurants all in few minutes walk.

Dear S. D., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards, Kirill Kondratev, Front Office Manager
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