Hotel - Novotel Saint Petersburg Centre
Novotel Hotel Novotel Hotel

Novotel Saint Petersburg Centre Hotel

4.0/5 1,466 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 1,000  RUB
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Outdoor playground for children
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court
  • Bicycle hire  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 233 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 20 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,354 reviews

Our guest reviews for Novotel Saint Petersburg Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,466 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 11/01/2019 AccorHotels certified review
« Great hotel, centrally located. »

The hotel is located off of Nevsky Avenue close to 2 shopping malls, a lot of restaurants to choose from and also souvenir shops. It is very convenient for travelling, the bus stop and the metro station is just 5 mins walk, and the City sightseeing bus stop is only around the corner. The room is very clean, and the heating works great (which is very important in winter). Breakfast buffet offers plenty of choices, and every day there’s always a few different menus. Staff at the reception and restaurant are very helpful and friendly. But the concierge staff needs improvement when assisting guests. Apart from that, everything else was great and we enjoyed our trip. Highly recommended hotel for when visiting St. Petersburg.

Richard J. Couples - 06/01/2019 AccorHotels certified review
« Great »

Made to feel welcome by everyone. Friendly atmosphere. Helpful staff at all levels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Helen R. Solo - 06/01/2019 AccorHotels certified review
« Always amazing. Booked again for August »

Always amazing. Great staff. Incredible location. Booked already for end of August and will book for Christmas 2019 when they release dates. Hotel is 30 second walk from Nevsky Prospekt. Very close to metro and Moscow train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Russel, Thanks a lot for staying with Novotel St. Petersburg Centre! It's a pleasure to know that you loved our hotel. Good to know that you've planned more visits to St. Petersburg in future. There's a lot to see. On behalf of the team I wish you all the best in the year of 2019! Best regards, Kirill Kondratev, Front Office Manager

Peter Couples - 26/12/2018 AccorHotels certified review
« Convenient location, awesome breakfast »

Friendly personnel. Very good breakfast with fresh carrot juice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, thanks a lot for your feedback! It's good to know that you loved our hotel. Hope to see you soon in St. Petersburg! Best regards, Kirill Kondratev, Front Office Manager

Bruno F. Families - 24/12/2018 AccorHotels certified review
« very good »

I would like to thank Tatiana for all supoort and our stay was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruno, thanks a lot for your compliments! It's good to know that you loved your stay. On behalf of Tatiana I wish you all the best! See you in Novotel! Best regards, Kirill, Front Office Manager

Brian W. Solo - 24/12/2018 AccorHotels certified review
« Helpful staff, nice hotel »

Front desk, Valeria is very helpful and kind! Room needed to be improved but overall experience is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I hope you will stay with Novotel St.Petersburg Centre in future because there will be a lot of new changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Alex Business - 20/12/2018 AccorHotels certified review
« Good as usual »

Everything good, but location of wardrobes (no space) in the room could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Next time we'll try to find most comfortable room for you. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Juha Business - 18/12/2018 AccorHotels certified review
« Very nice and clean hotel with good breakfast »

Room was clean and bed was good. WiFi was working properly. Breakfast was extremely good and well served.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juha, Thanks a lot for your feedback! Good to know that you loved your stay and your breakfast! Hope to see you back very soon. Best regards, Kirill, Front Office Manager

S. Business - 17/12/2018 AccorHotels certified review
« Very good NOVOTEL with excellent breakfast »

I have been in this hotel several times within the past 5 years. The rooms I had always were in very good condition. Breakfast buffet is one of the best I have seen in russian ACCOR hotels. Only thing I would like to suggest is the second chair in the room, which often will be used to watch TV and relax a bit. This chair is a bit uncomfortable and possibly could be replaced be a once, which is a bit more "relaxing".

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thanks a lot for your feedback! It's always a pleasure to know that our guests like the hotel and especially our breakfast. We're trying to do our best and it's nice to be appreciated. We will definitely take your comment about an arm chair into consideration for future improvements. Hope you come back to Novotel St. Petersburg very soon! Best regards, Kirill Kondratev, Front Office Manager

Tatiana Business - 16/12/2018 AccorHotels certified review
« Very nice »

I would come back.

Our hotel has responded to the review
Our hotel has responded to the review

Татьяна, добрый день! Благодарим Вас за выбор отеля Новотель для пребывания в Санкт-Петербурге! Мы искренне рады, что Вам у нас понравилось. Комментарии наших гостей нам очень важны, так как каждый день мы делаем все возможное, чтобы соответствовать Вашим ожиданиям. Надеемся, что для Вашего следующего визита в Санкт-Петербург, Вы вновь выберете Новотель. С уважением, Альбина Галиева Зам. начальника службы приема и размещения

Tuan P. Couples - 15/12/2018 AccorHotels certified review
« Good hotel in a great location »

I stayed in this hotel for the first time in 2010 and had a good impression. My recent stay was also great, reminding me of good memory of Saint Petersburg, a very beautiful city of lights with great ballets during the Christmas season. The reception was to be highly appreciated with hospitality and effort in providing me with detailed local information. In particular, a male receptionist (Kirili?) at the priority check-in was very kind and helpful. The restaurant staff at breakfast and dinner were excellent. House keeping was fine. The rule for activating the sauna discouraged my visit. Will stay again at this hotel for my next visit to Saint Petersburg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tuan, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Kirill. He will be very happy that you loved your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Albina Galieva Deputy Front Office Manager

Dmitry Business - 13/12/2018 AccorHotels certified review

Everything was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Здравствуйте, Дмитрий! Спасибо, что выбрали наш Новотель. С нетерпением ждем вас в декабре! С уважением, Кирилл Кондратьев, нач. службы приёма гостей

Suphachai R. Friends - 11/12/2018 AccorHotels certified review
« Comfortable hotel in convenient location »

Warm welcome hotel with professional and helpful staff. I'm very satisfied with 3 night stay. Breakfast buffet was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suphachai, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Konstantin Friends - 11/12/2018 AccorHotels certified review
« Same as expected. Novotel quality »

I like to return to Novotel St. Petersburg. Mostly because of the location and the Novotel Standards. There were two disappointing instances this time around: for the first time in many years I did not receive a Welcome note from the management. Not a big deal but something guests get used to and something that shows appreciation. And the second that the lobby bar only serves local sparkling wine by the glass. I do however appreciate the Room upgrade and the late checkout. That was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konstantin , We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. We're very happy that you came back to Novotel after a one year break. It's always a big pleasure to welcome you and I'm sure you will not be disappointed the next time. Thanks again and have a wonderful day! Best regards, Kirill Kondratev, Front Office Manager

Vitaly Families - 10/12/2018 AccorHotels certified review
« The location!!! »

The location of the hotel is perfect, very close to the city main street and all attractions

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vitaliy, thanks a lot for sharing your feedback on your recent stay with Novotel St. Petersburg. We're happy that you loved it here. Hope to see you again soon! Kirill, Front Office Manager

Bhupesh N. Business - 10/12/2018 AccorHotels certified review
« Very good location and value for money »

Excellent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill Kondratev Front Office Manager

Anonymous Business - 27/11/2018 AccorHotels certified review
« Best location hotel for visiting Saint Petersburg »

I spent two night in this hotel. Everything is ok. Receptionist are amazing. They are all kind and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kiri Pascal, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Alla Ignateva Operations Manager

Anonymous Families - 26/11/2018 AccorHotels certified review

Enjoyed our stay here . Centrally located , within a 5 min walk to 2 separate metro stations . Hotel was very good . Breakfast is suitable for all and plenty of on a self service basis . Hotel staff were lovely , very polite and helpful with great sense of humours .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. Thank you for mentioning convenient location, variety of dishes on breakfast and especially thank you for appreciating the friendliness of our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Alla Ignateva Operations Manager

Susan Couples - 26/11/2018 AccorHotels certified review
« Nice location, polite staff »

The location of the hotel near metro station, supermarket , shopping area. Nice staff... the reception staff name tatiana... very kind n helpful.... she is doing very good in everything to welcome us. The room clean, have bathup, n good view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susanti Amelia, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alla Ignateva Operations Manager

Mr S. F. Couples - 25/11/2018 AccorHotels certified review
« we had a great stay in st petersburg! »

great hotel, friendly helpful staff, will always look out for novotel hotels on future trips

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. f., Greetings from Novotel St. Petersburg Centre. Thank you very much for choosing Novotel for your stay in St. Petersburg and taking the time to complete post stay survey. We always encourage feedback from our guests as it helps us to improve and enhance your future stays. We are happy to learn that your stay was a pleasant one and look forward to welcoming you back soon. Warm regards, Albina Galieva Deputy Front Office Manager

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