Hotel - ibis budget Birmingham Centre
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Ibis Budget Hotel

ibis budget Birmingham Centre

1 Great Colmore Street 
B15 2AP  BIRMINGHAM
UNITED KINGDOM

1,979 reviews
TripAdvisor Rating Based on 1,979 reviews
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From 32.50 GBP Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in public areas
    • WIFI in the communal areas
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • Snack & beverage machine

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in public areas
    • WIFI in the communal areas
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 250 rooms
    • 220/240 V AC
    • Remote control TV
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings

Our guest reviews for ibis budget Birmingham Centre

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,979 reviews
TripAdvisor certified review
Couples - 14/06/2017
« Our trip »

Very good for what we needed. Close enough to city centre and walkable to edgbaston which is what our trip was for. The staff were really helpful and attentive. Hot water available downstairs so didn't really miss a kettle in the room.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

TripAdvisor certified review
Business - 21/05/2017
« Exceeded expectations »

All the staff I encountered were lovely, everything was immaculately clean, room was modern and completely silent at night which was something I had worried about, so I was really pleased. Nice hot shower. 24 hour pizza service was a great bonus, and the blackout blind ensured I got a good night's sleep. Would definitely come back, perfect place to stay for a couple of nights.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to leave feedback.I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. We look forward to welcoming you upon your next visit to Birmingham. Regards Raul Navarro

TripAdvisor certified review
Solo travel - 16/04/2017
« useful location »

I have stayed here on numerous occasions when I have visited Birmingham. Literally minutes to city centre, Hippodrome & Alex Theatres, in the idle of China Town, the outdoor market. 10 minutes from Birmingham library & the Barclay card arena areas. Staff are always friendly & helpful, buffet breakfast a good choice of cereals, toast, etc..

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

TripAdvisor certified review
Couples - 16/04/2017
« ibis budget hotel birmingham »

As titled this is a budget hotel, it was clean and comfy and convenient for the town centre, only problem no tea or coffee making facilities, rooms small but otherwise its basic, but for the price paid it was adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback on your recent stay with us. I am pleased you found the hotel clean and comfy and you enjoyed your stay with us. We look forward to welcoming you again upon your next trip to Birmingham. Regards Raul Navarro

TripAdvisor certified review
Business - 14/04/2017
« Does more than it says on the can »

OK it's a budget hotel, the rooms are "compact" and it's not situated in exactly the best part of Birmingham but the beds are incredibly comfy, the staff are excellent and it's really handy for the city centre. It's become my default hotel when staying the Birmingham not so much on groungds of cost but because I actually like staying there.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your review, we are so pleased you enjoy your stay here and return regularly. Hopefully you have become a member of LeClub and book direct to get the best rates available, if not come and see one of our staff on your next stay. We look forward to welcoming you back in the near future.

TripAdvisor certified review
hairysarah Business - 11/04/2017
« Great price good facilities »

Yes it was a small room but for the price paid was adequate and more than comfortable I would book again without hesitation I paid for the breakfast which was basic and continental e.g. cereal yoghurt cheese ham etc Was ok enough choice

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to leave a review regarding your recent stay with us. We are so pleased you enjoyed your stay and look forward to welcoming you back in the near future.

TripAdvisor certified review
Business - 02/04/2017
« feedback »

flush was not working properly, customer services need to be improved. staff looked tired all the time during my stay, on my check out @6,30 am on 28th march when i asked for my copy of bill he told me to wait for 5/10 minutes and even then i did not get that, overall staff don't bother about the customers, there is lack of customer services that usually people provide in the hotels..... house keeping staff do not come back if you are busy at that time, they just want to drop towels & that's it..................

Our hotel has responded to the review
Our hotel has responded to the review

Dear faisalm786 Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Raul Navarro

TripAdvisor certified review
Solo travel - 29/03/2017
« Basic hotel »

1. Room rates used to be fixed and reasonable. Now they change depending on demand, and very expensive at busy times for such a basic hotel. 2. The aircon controls in the rooms have been changed, so the temperature cannot be adjusted. The room was constantly cold. 3. My stay was for two nights. No-one visited the room on the middle day, no cleaning, no tidying up, nothing. Not acceptable. 4. Very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thanks very much for your time to review your stay in our hotel. I am sorry to hear that we did not fulfil all of your expectations, please accept my apologies. The rooms are serviced every day unless the do not disturb sign is left on the door but I would be more than glad to investigate this issue further should you like to contact me with more details about your stay. Our reception staff is 24 hours available and I am sure they would have done their best to find a solution to your satisfaction should any of the issues you experenciend would have ben brought to their attention. Kind regards Raul Navarro

TripAdvisor certified review
Solo travel - 29/03/2017
« FANTASTIC »

This hotel is at a bargain price. Less than 15 mins walk to Bullring or Main New Street Rail Station. 5 mins walk to gay village if that's your need. Rooms and public areas immaculately clean. On leaving I asked a member of staff if they had all been on a compulsory course on how to look after guests. The reply was no, that's just how we are. And indeed so, EVERY member of staff went out of their way to be friendly, polite and helpful. It certainly made me have a great long weekend break. I'll be back soon. Roger Jones

Our hotel has responded to the review
Our hotel has responded to the review

Dear rjonesa, Thank you for your feedback received following your recent stay with us. I am really pleased to hear that you encountered our team members that welcoming and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. Thank you again for sharing your experience, and I hope to welcome you very soon. Kind regards Raul Navarro

TripAdvisor certified review
Solo travel - 21/03/2017
« You get what you pay for! »

Great shower, great bed, great view and overall a great stay! Staff were accommodating and kind, and the hotel was close to the city centre (and less than a minute from the O2 Academy, which was amazing as I was attending an event there!). Fantastic transport links and not too close to the hustle and bustle of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback received following your recent stay with us. I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered.We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

TripAdvisor certified review
Friends getaway - 19/03/2017
« Ok »

Jus that I got a room at ground floor. Everything is fine jus i will prefer upper floor. And the breakfast should offer more varieties. The receptionist are friendly and we were glad that we can requested to get a hair dryer.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

TripAdvisor certified review
Z6797WTstephent Couples - 10/03/2017
« It's has all you need in a hotel room and on budget »

We were going to a concert in Birmingham so we didn't want to pay too much ,I was a bit worried what we might get in the way off accommodation, but I was pleasantly surprised, basic yes but comfortable and clean

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. We look forward to welcoming you in the near future. Regards Raul Navarro

TripAdvisor certified review
Friends getaway - 06/03/2017
« Does exactly what it says on the tin »

Comfortable, clean, friendly. It is a budget hotel i.e. No frills but it suited our needs perfectly. Less than 200mtrs from o2 academy where we were attending a concert. We stayed in a twin room and beds were a little small but not a deal breaker

Our hotel has responded to the review
Our hotel has responded to the review

Dear B0brien, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and a great reward for us that you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

TripAdvisor certified review
Solo travel - 05/03/2017
« Very nice hotel »

Very good hotel 10 minute walk to city centre.I had a broken TV in the room I checked into reception staff were quick to sort me out a new room as maintenance staff was off sick breakfast was good and plenty highly recommended

Our hotel has responded to the review
Our hotel has responded to the review

I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions if needed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

TripAdvisor certified review
Friends getaway - 02/03/2017
« Ibis Budget... not so budget any more ! »

I paid £70 per night for my room. While at reception I noticed the people in front had paid under £50 and were paying there and then, not prepaid like I did myself. I felt really `done` and asked about it at reception. Sadly the check-in staff weren't even the slightest bit bothered and simply shrugged their shoulders. As a club member of the Accor hotel group I felt quite disappointed and I`m now looking around for a better experience on my trips to central Birmingham... Premier Inn here I come.

Our hotel has responded to the review
Our hotel has responded to the review

Dear b8jbb, I am sorry that you found the cost of your stay at the hotel to be expensive and please, accept my apologies as the reception staff could not provide you with the appropriate answer to your query. I’m afraid that pricing in hotels (whether ours or other brands’) follows the laws of supply and demand. Prices therefore become dependent on time of booking, and this explains why your rate differed from other guests arriving on the same day that might have booked further in advance despite of the prepayment terms. We feel this rate was competitive by comparison with what other hotels were charging at the time. Kind regards Raul Navarro

TripAdvisor certified review
Family - 27/02/2017
« Great budget hotel »

Great if you are looking for a no frills hotel on a budget. Rooms are clean albeit on the smaller side but are adequate for a comfortable nights sleep. I have stayed here a few times & staff are always friendly & welcoming. One of the lifts was out of order on my last stay which was a bit of a nuisance particularly if you were on the higher floors but all in all I would use this hotel again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback received following your recent stay at Ibis Budget Birmingham Centre.I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered.We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. I would like to apologise for the inconvenience caused by the lift having been out of order during your stay, particularly on the day of your departure. I understand the frustration this may have caused you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

TripAdvisor certified review
Friends getaway - 24/02/2017
« great »

Nice clean and convenient room for a night out in birmingham. It was slightly overpriced but had lovely staff and was very accessible to te town and clubs rooms are a little bit small so i would recommend short stays only

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

TripAdvisor certified review
Family - 20/02/2017
« Practical & very central »

Birmingham is a great city to explore. There is so much to do. Ibis Budget is ideally placed and very reasonably priced. We have stayed here many times. We have always found it clean and comfortable. We usually have the buffet breakfast which is perfectly adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your recent feedback regarding your stay with us at Ibis Budget Birmingham Centre.I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

TripAdvisor certified review
Business - 13/02/2017
« Noise. »

The hotel is just too noisy to have a comfortable night's sleep. The majority of the problem is the windows; I've stayed in over 6 different rooms so far (I use the hotel for business trips due to the low cost) and none of them had a window that sealed out the outside noise. It's not just cars, you can hear a snail cough through the vast open space between window and frame. If they sorted this then the hotel would at least rate as functional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S705MYsteves, I would like to apologise for the inconvenience caused by outside noise due to our city centre location by a major road. I understand the frustration this may have caused you. Comments like yours help us improve the quality of our services and despite all of our windows were serviced by an specialised company over a year ago. Unfortunately despite this effort, it looks like the problem has not been solved up to the entire satisfaction of our guests and I can confirm that our Maintenance and Construction Department is looking into other options. Thanks for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. Kind regards Raul Navarro

TripAdvisor certified review
Business - 13/02/2017
« Overall it was very average »

Unfortunately though the room was far too hot (and I stayed early February when it was freezing outside!). My first night sleep was somewhat non-existent due to the fact the heater was on when I arrived and must have been on for quite a while prior to my arrival (I turned it off as soon as I got in the room). The second night was bearable and the third (and final) was good, however at this point my trip had been compromised. This said - the customer service was very good, as was the availability of the breakfast buffet. My first room was switched right away when I reported the broken flush on the toilet and I felt like I was in capable hands with the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your comments regarding your recent stay with us at Ibis Budget Birmingham Centre. I would like to apologise that you have gone away from us feeling disappointed, this is the last thing I ever want to hear. I regret that you found the temperature of your room to be too warm and am very sorry if this prevented you from enjoying a good sleep. Our Ibis hotels have an ‘air cooling’ system in place which does differ from air conditioning and this system is partly dependant on the external temperature. According to expected weather conditions for the time of year, the heating was on rather than the cooling system. As in actuality it was unseasonably warm at the time of your stay, I can only apologise if this system was not sufficiently effective on this occasion.You have raised some points which need addressing, and I thank you for bringing these matters to my attention so we may investigate the shortfall in service to ensure we do not see a reoccurrence. Regards Raul Navarro

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