Hotel - ibis Santo Andre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Santo Andre Hotel

4.0/5 914 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 169.00 BRL Non member rate
From 160.55 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • One dog weighing up to 22 lb (15 kg) is allowed. 50  BRL
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Ironing room

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 180 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Minibar
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 6,315 reviews

Our guest reviews for ibis Santo Andre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 914 reviews
Anonymous Friends - 28/02/2019 AccorHotels certified review
« Basi »

Clean, basic, no complaints

Anonymous Business - 25/02/2019 AccorHotels certified review
« Excellent Night »

The reception was nice, the bedroom is comfortable.

Rute C. Business - 16/02/2019 AccorHotels certified review
« Mainly good »

Room is comfy. I missed a coffee maker in the room, or a coffee machine (like Nescafé) in the clerk.

Torsten -. G. Business - 27/01/2019 AccorHotels certified review
« Excellent price / value »

I was very satisfied. Clean room, good bathroom, excellent breakfast, friendly reception, fast WiFi. I need nothing more for a 1 night business stay. Location is close to Plaza Shopping Mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Torsten S., We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

Anderson Business - 25/12/2018 AccorHotels certified review
« Mr »

Stay in Íbis hotel was good, my only complaint is about the bed. The bed was very noisy Was impossible to make a movement without a “cracrac”.

Felipe Business - 17/12/2018 AccorHotels certified review
« Ok for price »

Great and fast check-in, good breakfast, ok room and cleanesses, poor shower! Room712

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felipe Manga M., We very much appreciate your comments regarding your stay at the ibis Santo Andre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

John M. Business - 11/12/2018 AccorHotels certified review
« Great »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., We very much appreciate your comments regarding your stay at the ibis Santo Andre. merry christmas Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

Carlos Business - 04/12/2018 AccorHotels certified review
« not a 3 stars hotel »

The hotel lacks of several things needed in a business stay. More than one trash can in the room, pens and paper to take notes even gratuitous water is something one may expect from a 3 stars hotel. Not to mention the lack of ammenities and the poor internet connection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos Estuardo Juarez E., Thank you for taking the time to tell us about your experience at the ibis Santo Andre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

Rodrigo A. Business - 03/12/2018 AccorHotels certified review
« a atendente do noturno é mal educada »

normal

Our hotel has responded to the review
Our hotel has responded to the review

Prezado(a) Rene Jean de Castro, Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema de atendimenot relatado pelo sr. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Ymara Cannizza Gerente Geral ibis Santo André

Kim Business - 19/11/2018 AccorHotels certified review
« Bad »

There was no room service at all .. and there was no housekeeping after 7PM . No one ever picks up the call at the reception. Overall a very bad stay .. glad that it was short

Denise C. Business - 14/11/2018 AccorHotels certified review
« Medium hotel »

The internet doesn’t work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise Pereira C., Thank you for taking the time to tell us about your experience at the ibis Santo Andre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

Anne A. Families - 31/10/2018 AccorHotels certified review
« Attended our expectations »

After our flight was delayed and missing the connection due to bad weather in Guarulhos, the flight company organised our accommodation with Ibis Santo André. The accommodation was perfect, the staff arranged a cot for my little girl and prompt organise our check in even at 3am! The staff was very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne Caroline De Jesus O., We very much appreciate your comments regarding your stay at the ibis Santo Andre. We are happy to be able to alleviate all the inconvenience that happened with the cancellation of the flight. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

Juliana A. Couples - 14/10/2018 AccorHotels certified review
« Sentimos falta de cortesia »

Sentimos falta de sabonetes, shampoo, etc...

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Juliana, Sentimos nao termos agradado em sua hospedagem. Em todo apartamento sempre disponibilizamos um shampoo e um sabonete. E caso precisem de mais sempre temos a disposição na recepçao. Att Ymara Cannizza Gerente Geral ibis Santo André

Rafael Business - 22/09/2018 AccorHotels certified review
« Nice stay, just wish hallway noise didn't easily enter the room »

Was well received by the staff and the room was nice and tidy. My only issue was that I could easily hear doors in the hallway being open and shut, and people walking around.

Gian C. Families - 11/09/2018 AccorHotels certified review
« Very good »

Being with you is always very good!

E M. C. Business - 10/09/2018 AccorHotels certified review
« comfortable stay, lovely view, delicious breakfast »

I had the opportunity to observe the southern hemisphere sunrise from my window!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth C., We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

Leandro M. Couples - 25/06/2018 AccorHotels certified review
« Mr. M. »

Friendly staffs, good service, great location, good breakfast and accommodation, except the air conditioner wasn’t getting warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leandro De Freitas M., We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Dear guest, our air condition is just cold. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

Daniel B. M. S. Couples - 19/06/2018 AccorHotels certified review
« Simples e competente !!! »

Hotel super arrumado, bonito e limpo !!!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado(a), Sua opinião é muito importante para nós para que possamos buscar a melhoria contínua de nossa infra-estrutura, serviço e atendimento. Ymara Cannizza Gerente Geral ibis Santo André

Wanderson L. Business - 18/06/2018 AccorHotels certified review
« Good experience »

The overall experience was good, except for the Shower Temperature, first room that I got I had to wait 10 minutes plus for starting to get hot water. I truly understand that the complete system needs to have a certain amount of people in-place to be ready, but the amount of water going to waste just for waiting hot water is too much. Please, revisit the water heated system strategy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wanderson Guimaraes L., We very much appreciate your comments regarding your stay at the ibis Santo Andre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ymara Cannizza Gerente Geral ibis Santo André

Felipe Business - 27/05/2018 AccorHotels certified review
« Convenient »

Nice enough.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado(a), Sua opinião é muito importante para nós para que possamos buscar a melhoria contínua de nossa infra-estrutura, serviço e atendimento. Ymara Cannizza Gerente Geral ibis Santo André

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