Hotel - ibis Santo Andre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Santo Andre Hotel

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4.0/5 872 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Reduced mobility rooms
  • Pet allowed 50  BRL
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Reduced mobility rooms
  • Pet allowed 50  BRL
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Early check-in from 9AM
  • Ironing room

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 180 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Crib on request
    • Minibar
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,471 reviews

Our guest reviews for ibis Santo Andre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 872 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 09/10/2017
« Towels and so »

Frequently the towels are Very rough hard, far tô Be amoite. During the breakfast the TV is too loud . The check takes a long time even if you are a frequently guest The breakfast is very good and the atendents present

AccorHotels certified review
Cristiane G. Families - 27/09/2017
« I think the hotel is at in a very good location. »

Everything was fine however front desk staff is not so friendly. I don´t know how to treat " above and beyond".

AccorHotels certified review
Leonardo Couples - 26/09/2017
« Bom »

Demora no check in a hora da entrada,.

AccorHotels certified review
Carolina Couples - 19/09/2017
« Mrs »

Pleasant

AccorHotels certified review
George Couples - 18/09/2017
« Nice clean hotel in good area. »

The staff where professional and spoke english. The bed was very good. Great view from the ninth floor. Excellent park and mall next door.

AccorHotels certified review
Valter E. Solo - 18/09/2017
« Extremely Satisfied »

Extremely Satisfied.

AccorHotels certified review
Alberto G. Business - 06/09/2017
« satisfactory at first, disapointement later »

My experience went well but I had an issue with an item left behind in my room. I contacted Ms. Thais Paulucci one week ago, Aug 30, as she had located the item and asked for instructions on how to have it shipped to me. Today, Sep 6, I still haven't received any indication I will receive the package. Ms. Paulucci informed me I had to pay for the courier costs, which I did (after having to remind her a few times to send said instructions). Yesterday I forwarded a copy of a bank deposit and she said she would still need to check with the finance department to see if my deposit of R$ 16,10 was valid. Why? Did she think I'd falsify a bank receipt? I'm extremely disappointed with her actions. Other employees of the hotel were nice and friendly, but her actions are inexcusable.

AccorHotels certified review
Atul P. Business - 20/08/2017
« Comfortable stay »

Room has enough space. Has required facilities, except self service tea/coffee machine. All the available amenities were functional. I request you to implement availability of coffee and tea making machine.

AccorHotels certified review
Amanda Business - 18/08/2017
« nice »

It was very reassuring that I came without a reservation, but there was still rooms available for my entire accommodation. I had a nice experience with the simplest room. There was no room service so i had to go to the lobby in my pajamas to get some water. But at the end of the day, when I came back from work, I found my room always clean and my bed properly made. It would be great if the attendants could tell us if the bus we were expecting had already passed.

AccorHotels certified review
Luiz Couples - 11/08/2017
« Awesome »

The crew as very nice and gentle, accommodations were neat and ready for us. Check in and check out processes were really fast.

AccorHotels certified review
Anonymous Business - 26/07/2017
« Normal »

Satisfatória, nada de excepcional!

AccorHotels certified review
Guilherme P. D. O. Business - 26/07/2017

Too many noise from the closing door system. soundproofing could be bether.

AccorHotels certified review
Guyfromtexas Business - 13/07/2017
« VP (Engineering) »

Super bad place. Worst IBIS. It was cols in Sao Paulo. There was not even small heater

AccorHotels certified review
Ulisses Business - 12/07/2017
« Nothing special »

The room is cold, the service hasn't standard, every time something is different, some times is very quick, I a gift, sometimes it's terrible.

AccorHotels certified review
Françuél Couples - 25/06/2017
« Boa »

Recepcionista simpático, falou do Leclub, me ofereceu o Welcome Drink.

AccorHotels certified review
Antonio F. Couples - 12/06/2017
« Nice and fair stay. »

The hotel is nice as usual. The park and shopping near by help a lot.

AccorHotels certified review
Lofrano Business - 03/06/2017
« Pattern »

Always the same pattern of reception and comfortable room

AccorHotels certified review
Nancy Business - 28/05/2017
« perfect »

everithing was right as usual

AccorHotels certified review
Jose F. S. Business - 25/05/2017

Very good.

AccorHotels certified review
Fabio O. Business - 12/05/2017
« Lacklustre experience. Really not guest-focused hotel. »

Several little things made the experience very disappointing: 1) Wine selection: you offer only one wine label (brazilian national Miolo), I'd rather have more choices, including good South American wines like Argentinian or Chiliean wines. 2) The power outlets are very far from the bed. Difficult to charge phones and use at the same time. 3) An unheard rule of charging for wine glasses taken to the room. 4) Staff seemed poorly trained and overwhelmed with rules. 5) Ironing room: the iron´s power cord is too short and can´t reach the whole of the ironing board, making it almost unusable. In fact, iron's should be made available to be used in-room. 6) The desk design is a strange half-moon shape that lends most of it unusable.

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