Hotel - Mercure Manaus Hotel
Mercure Hotel Mercure Hotel

Mercure Manaus Hotel

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4.0/5 622 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 197.10 BRL Non member rate
From 177.39 BRL Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Reduced mobility facilities
  • Indoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Reduced mobility facilities
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Indoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 03:00 - 23:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The Mercure Manaus hotel has 107 comfortable and spacious rooms. The apartments are air-conditioned and have broadband Internet access, a lounge, cable TV, desk, kitchen with microwave, electric stove, minibar, electronic safe and closet.All the apartments are air-conditioned and come with broadband Internet access, living room, cable TV, desk, kitchen with microwave, electric stove, minibar, electronic safe and spacious wardrobe.

  • 95 rooms
  • 100% non-smoking hotel
  • 4 family rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Telephone
    • Direct dial telephone
    • Printer
    • High speed transmission line
    • Minibar
    • Full kitchen
    • Microwave in room
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,739 reviews

Our guest reviews for Mercure Manaus Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 622 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Vardiceu G. Business - 26/11/2017

recepcionista Kelly - nota 10.

AccorHotels certified review
Bruno C. Business - 17/11/2017
« Dirty »

Dirty hotel

AccorHotels certified review
Fhaka Business - 15/11/2017
« Unpleasant experience »

I had a quite unpleasant experience staying at this hotel. They charged me $10 for a bucket of ice. Yes $10 for a bucket of ice as unbelievable this may sound. Also, I had a coworker visiting me at the hotel and the staff charged me $65 for a 30min visit.

AccorHotels certified review
Marcos J. S. Business - 15/11/2017
« Very good, accomodation were clean and well organized. »

Everything was fine and in place. I had easy access to taxi to go to my meetings.

AccorHotels certified review
Dan C. Solo - 16/10/2017
« Excellent »

Experience was great. Everyone was very friendly. I would like to thank and give special recognition to Bruno and Kelly for their kindness and excellent service .

AccorHotels certified review
Anonymous Business - 12/10/2017
« Normal »

Sem encantos

AccorHotels certified review
Anonymous Business - 06/10/2017
« business trip to Manaus »

Good. Some maintenance issues (improvement oportunities)

AccorHotels certified review
Karina F. P. Business - 22/09/2017
« Magnific. »

My experience was amazing. the Hotel is clean, confortable and staff well trained.

AccorHotels certified review
Soonlai L. Couples - 13/09/2017
« comfortable and convenient place to stsy »

Manaus was hot so it was good to have a cool place to go back to.

AccorHotels certified review
Unai B. Business - 04/09/2017
« Poor customer service, lo help with luggage, no kindness at breakfast, and laundry service tagged innecesarcy all the clothes. »

Additionally, our clothes were notoriously damaged during laundry service. We are fulltime work travelers, and we cannot have clothes treated like that.

AccorHotels certified review
Edino P. Business - 07/08/2017
« Satisfied »

Fair.

AccorHotels certified review
Anonymous Friends - 13/07/2017
« Good visit and great service. »

Good

AccorHotels certified review
Manoel Business - 05/07/2017

Very fast I had a busy day.

AccorHotels certified review
Claudia I. Business - 07/06/2017
« just what I need »

It was simple and just what I need in a business trip

AccorHotels certified review
Marjory Couples - 02/06/2017
« Good Stay »

It was good, service from staff was great, they were friendly and helpful. My only concern is on availability of cookware, there wasn't enough.

AccorHotels certified review
Anonymous Solo - 22/04/2017

Basic needs are attended. Breakfast could be a little more assorted. I miss some orange juice. Elevators and aisles could be more beautiful

AccorHotels certified review
Anonymous Business - 03/04/2017

Friendly service, clean rooms quiet space

AccorHotels certified review
Anonymous Business - 13/03/2017

They had a very friendly crew and everything I need from them I was fastly attended.

AccorHotels certified review
Anonymous Couples - 27/02/2017

Our room was ready even though we were early arriving. Reception lady was very efficient and friendly. Very helpful. We had room service (so-so) and left about 11 pm. Checkout was easy and efficient. The room was comfortable and suited us wefll. A good stay.

AccorHotels certified review
Anonymous Business - 17/02/2017

The staff was very helpful and the rooms were sufficient and food was good. Good location. Some suggestions for improvement: - include wash cloths in the rooms - include towels in the gym and maybe add a non spinning bike and music - the shower had a lot of black mold on the grout so probably needs a deep cleaning or new grout - my sheets seemed clean (washed), but had some old black stains on them. Suggest the staff does not use sheets with stains.

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