Hotel - Mercure Manaus Hotel
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Mercure Hotel

Mercure Manaus Hotel

AV. MÁRIO YPIRANGA MONTEIRO  nº 1000 - ADRIANÓPOLIS 
69057000  MANAUS
BRAZIL

607 reviews
TripAdvisor Rating Based on 607 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Reduced mobility facilities
  • Indoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Reduced mobility facilities
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Indoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Outdoor playground for children

Catering

  • 1 restaurant(s)
  • Room service
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 03:00 - 23:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Manaus hotel has 107 comfortable and spacious rooms. The apartments are air-conditioned and have broadband Internet access, a lounge, cable TV, desk, kitchen with microwave, electric stove, minibar, electronic safe and closet.All the apartments are air-conditioned and come with broadband Internet access, living room, cable TV, desk, kitchen with microwave, electric stove, minibar, electronic safe and spacious wardrobe.

  • 95 rooms
  • 100% non-smoking hotel
  • 4 family rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Telephone
    • Direct dial telephone
    • Printer
    • High speed transmission line
    • Minibar
    • Full kitchen
    • Microwave in room
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,589 reviews

Our guest reviews for Mercure Manaus Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 607 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Soonlai L. Couples - 13/09/2017
« comfortable and convenient place to stsy »

Manaus was hot so it was good to have a cool place to go back to.

AccorHotels certified review
Unai B. Business - 04/09/2017
« Poor customer service, lo help with luggage, no kindness at breakfast, and laundry service tagged innecesarcy all the clothes. »

Additionally, our clothes were notoriously damaged during laundry service. We are fulltime work travelers, and we cannot have clothes treated like that.

AccorHotels certified review
Edino P. Business - 07/08/2017
« Satisfied »

Fair.

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Anonymous Friends - 13/07/2017
« Good visit and great service. »

Good

AccorHotels certified review
Manoel Business - 05/07/2017

Very fast I had a busy day.

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Claudia I. Business - 07/06/2017
« just what I need »

It was simple and just what I need in a business trip

AccorHotels certified review
Marjory Couples - 02/06/2017
« Good Stay »

It was good, service from staff was great, they were friendly and helpful. My only concern is on availability of cookware, there wasn't enough.

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Anonymous Solo - 22/04/2017

Basic needs are attended. Breakfast could be a little more assorted. I miss some orange juice. Elevators and aisles could be more beautiful

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Anonymous Business - 03/04/2017

Friendly service, clean rooms quiet space

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Anonymous Business - 13/03/2017

They had a very friendly crew and everything I need from them I was fastly attended.

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Anonymous Couples - 27/02/2017

Our room was ready even though we were early arriving. Reception lady was very efficient and friendly. Very helpful. We had room service (so-so) and left about 11 pm. Checkout was easy and efficient. The room was comfortable and suited us wefll. A good stay.

AccorHotels certified review
Anonymous Business - 17/02/2017

The staff was very helpful and the rooms were sufficient and food was good. Good location. Some suggestions for improvement: - include wash cloths in the rooms - include towels in the gym and maybe add a non spinning bike and music - the shower had a lot of black mold on the grout so probably needs a deep cleaning or new grout - my sheets seemed clean (washed), but had some old black stains on them. Suggest the staff does not use sheets with stains.

AccorHotels certified review
Anonymous Solo - 16/01/2017

I didn't like so much... As a platinum member, in all hotels I stay I get some gifts that makes my experience better, as a Welcome drink, some candies or chocolates. But at this time I was just another person... No gifts for me... It is not much, but certainly makes my experience much better. My experience was not good since the beginning when I tried to book this room... I ve tried for 2 days make a reservation in the website without success. When I called to the reservation number they told me that the website was with problems, so I could make this reservation in a phone call, but because of the website problems without any advertisement I lost a great price for this room

AccorHotels certified review
Anonymous Couples - 04/01/2017

Room perfectly organized with all the functions are set and workers well trained, extremely polite and helpful. Well located with a nice view. The only problem was that the water in the pool was green but in general very good place to spend some nights.

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Anonymous Business - 05/12/2016

Very confortable and nice, as always.

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Anonymous Business - 09/10/2016

Room was dirty. Shower drain over flowed out of the shower. Room smelled musty. Internet was extremely slow, almost nonexistent.

AccorHotels certified review
Anonymous Business - 07/10/2016

It was good although I had a small issue that displeased me. I was at the hotel not as a guest but as unit owner. I asked for a simple blanket but it wasnt provided. From my perspective it shouldnt be like this.

AccorHotels certified review
Anonymous Business - 01/10/2016

Wonderful experience. Staff is great. Checkin and Check out were as simple and as easy as it gets. Reception Staff was able to manage my request to extend one day with little to no effort. My key didn't work one day and the painter renovating the corridor went ahead to open the room for me and get me a new key at the reception (super pro-active and gentle!) Great hotel location, great room. My only complaint is the gym. Treadmills have missing parts, the gym area needs renovation as soon as possible. Will definitely return.

AccorHotels certified review
Anonymous Business - 19/09/2016

I only stayed for two days but I was very pleased with the helpfulness and courtesy of the staff, the cleanliness of the rooms and excellent breakfasts.

AccorHotels certified review
Anonymous Business - 19/09/2016

Airconditioning was noisy as hell!! I checked in at 3:30 AM and at 9:45 am someone rang at my room doorbell...was very pissed since I was in my required duty rest......

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