Novotel Suites Geneve Aeroport Hotel 4 stars

TripAdvisor rating 4.0/5 778 reviews
Novotel Suites Geneve Aeroport
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Hotel extras

  • Spacious and comfortable Superior Suites and Executive Suites

  • Option of transforming the suites into meeting rooms

  • Wellness area with 24-hour fitness room

  • Prepared dishes to eat in or take to your room

  • Close to the Balexert shopping mall and the center of Geneva

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • Web corner
  • Business center with support staff

Hotel location

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30
COINTRIN
1216
geneva
switzerland

Tel: +41227104646

Fax: (+41)22/7104600

Contact email

Check-in from 14h00

Check out up to 12h00

  • Transports publiques Genevois :   10 PAILLY balexert

  • By plane

    AEROPORT DE GENEVE At 3km / 1.86 miles

  • By train

    GENEVE CORNAVIN At 4km / 2.49 miles

GPS :46.221112, 6.112778

Our accommodations

Superior suite

  • Max. number of persons: x3
  • Area: From 33
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Suite

  • Max. number of persons: x4
  • Area: From 33
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Suite

  • Max. number of persons: x3
  • Area: From 33
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

SWISS BISTRO

Type of cuisine: Bistro

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Geneve Aeroport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,963 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

778 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A lovely weekend stay

TripAdvisor rating 4.0/5

Trek34010692738 Family - 22/05/2019 TripAdvisor review

This hotel never fails to impress. Very friendly professional staff always providing great service. Staff went the extra mile on Sunday 22/5/19 when our flight to Manchester was cancelled giving assistance with arranging another night with Accor Hotels, minutes later we were booked a room and were relaxing in the bar with a drink. A big thank you to Novotel Geneva.

Great hotel for family stay

TripAdvisor rating 4.0/5

Meander52245039470 Family - 22/05/2019 TripAdvisor review

The hotel was great. The staff were very helpful, explaining all the services and even provided some milk, forks and spoons at our request. The breakfast was wonderful - great variety of choice, even fresh juice was provided free of charge, but only on one day. Nice terrace inside the hotel, where you can have sun baths or just relax. The hotel is 5 minutes on bus 10 from the airport and right across of Balexert mall, so you can also do some shopping there or even buy some food. The city center is 10 minutes drive by bus, but also quite nearby along with UN Office and CERN. The only disappointment is price, which is very expensive as everything in Geneva, but it was one of the best options.

Stay at G.

Customer review rating 4.5/5

Stay I. G. Families - 19/05/2019 AccorHotels certified review

It was good.

Always enjoyable

Customer review rating 4.5/5

Anonymous Business - 15/05/2019 AccorHotels certified review

N/A

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager
Customer review rating 4.5/5

Anonymous Business - 15/05/2019 AccorHotels certified review

Satisfactory although the rate was high for the room.

Dear Guest, Thank you for the review of our hotel! Rate during VITAFOOD is always and everywhere expensive. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager
Customer review rating 4.5/5

Roland W. Business - 13/05/2019 AccorHotels certified review

very friendly staff

Dear ROLAND W., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Good stay

Customer review rating 4.5/5

Catherine Business - 05/05/2019 AccorHotels certified review

We had a good stay at your hotel with the exception of one breakfast where at 08:00 AM, there wasn't any eggs. My husband and I are following for health reasons a strict diet and we can only eat eggs during the morning. Paying for a breakfast where there are no omlets nor eggs on a week day at 08:00 AM seemed to be a bit unacceptable for a hotel such as yours!

Dear Catherine, Thank you for taking the time to tell us about your experience at the Novotel Suites Genève Aéroport. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Philippe Assistant Manager

Excellent

Customer review rating 4.5/5

Joy Families - 01/05/2019 AccorHotels certified review

My family and I enjoyed our stay. The hotel is centrally located which made it easy for us to get around. They even provided us with free bus passes. My kids enjoyed the breakfast especially the fresh juice! The staff were friendly and courteous.

Dear Joy, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Transportation Card was very helpful

Customer review rating 4.5/5

Jaeyong L. Families - 30/04/2019 AccorHotels certified review

I didn't expect the hotel to provide the transportation card which is able to use in Geneva. Actually, I had a plan to buy a 1-day ticket for me and my family. So I could save my money. Of course, the room was clean and convenient.

Excellent.

Customer review rating 4.5/5

Renee L. Business - 30/04/2019 AccorHotels certified review

First of all, I have to say this hotel have the nicest and most friendly staff ever! I had a very pleasant stay as always . they upgraded me to an executive room ,comfortable and clean.When i checked out,they helped me with my luggage That being said, I am definitely staying here in my next trip to Geneva

Dear RENEE L., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Very accomodative staff, great room

Customer review rating 4.5/5

Vish Families - 30/04/2019 AccorHotels certified review

Was visiting with my family, that includes a toddler. The staff was welcoming and although we were earlier to check-in time, provided us the necessary amenities and were accomodative. The room was great, spacious enough and clean. The microwave provided is a big plus for families with children! We looked forward to coming back to the comforts, after a long day out. Would definitely recommend the suites here.

excellent

Customer review rating 4.5/5

Muhammad S. N. Friends - 27/04/2019 AccorHotels certified review

The experience was excellent. I was welcomed very warmly and professionally on arrival.

Wonderful room.

Customer review rating 4.5/5

Conrad Families - 22/04/2019 AccorHotels certified review

Easy check in and an upgrade to a fantastic family room. Children loved it and a nice end to our holiday.

Dear CONRAD, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Excellent stay

Customer review rating 4.5/5

D V. Families - 22/04/2019 AccorHotels certified review

Really helpful reception. Including free bus and sea bus. Supermarket just across the road with lots of eateries.

Dear D V., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great location , close to main centre

Customer review rating 4.5/5

Elizabeth Solo - 22/04/2019 AccorHotels certified review

Hotel is located a close drive from the airport, main centre is close to hotel by car or train nearby. Located across from a shopping mall , parking good however a bit pricey, gym very small , hot and stuffy. Room was basic , but nice , tv worked periodically , I did complain on how hot it was in the room , did not receive any info on whether they fixed the issue or not , but room was still hot. Buffet breakfast was good and plenty of choice , staff very friendly and helpful. Didn’t have a chance to try the lunches or dinners offered in the restaurant. Overall I was satisfied.

Dear ELIZABETH, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. Concerning the temperature in the room, April is always a challenge for us because temperature outside are high during the day and cold during the night - our system is configure in order to have a temperature of 22°C in each room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Excellent as usual

Customer review rating 4.5/5

Lisa G. Friends - 15/04/2019 AccorHotels certified review

Extremely satisfactory. Made to feel very welcome.

Dear Mrs G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager

It’s much worse than the Novotel Vienna

Customer review rating 4.5/5

Prefer N. S. Families - 14/04/2019 AccorHotels certified review

Small area for breakfast, had to wait for tables. Awkward design of the room, separated toilet is not convenient. Restaurant shut on Sunday which is a disaster.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Genève Aéroport. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Philippe Assistant Manager

Excellent staff.

Customer review rating 4.5/5

David A. Families - 08/04/2019 AccorHotels certified review

From the moment we arrived to when we left, the staff were fantastic. Welcomed with a smile, very helpful and answered all our questions.

Dear DAVID A., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great service, comfortable accommodations an overall enjoyable time.

Customer review rating 4.5/5

Carlos G. Families - 08/04/2019 AccorHotels certified review

Honest front desk, I left 20CHF behind and they call our room within minutes of walking into our room. Comfortable environment in our room, kids enjoyed watching the rolling television.

Served its purpose

Customer review rating 4.5/5

Mac Families - 08/04/2019 AccorHotels certified review

Well sized family room with privacy curtain to separate sleeping areas. Breakfast seating for approximately 40 guests at a time resulted in considerable stress for staff and guests. Not reallly acceptable situation. Breakfast was excellent when we finally got a table (45 minute wait)

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