Novotel Suites Geneve Aeroport Hotel 4 stars

TripAdvisor rating 4.0/5 799 reviews
Novotel Suites Geneve Aeroport
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Hotel extras

  • Spacious and comfortable Superior Suites and Executive Suites

  • Option of transforming the suites into meeting rooms

  • Wellness area with 24-hour fitness room

  • Prepared dishes to eat in or take to your room

  • Close to the Balexert shopping mall and the center of Geneva

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • Web corner
  • Business center with support staff

Hotel location

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30
COINTRIN
1216
geneva
switzerland

Tel: +41227104646

Fax: (+41)22/7104600

Contact email

Check-in from 14h00

Check out up to 12h00

  • Transports publiques Genevois :   10 PAILLY balexert

  • By plane

    AEROPORT DE GENEVE At 3km / 1.86 miles

  • By train

    GENEVE CORNAVIN At 4km / 2.49 miles

GPS :46.221112, 6.112778

Our accommodations

Superior suite

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Family Suite

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Executive Suite

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

SWISS BISTRO

Type of cuisine: Bistro

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Geneve Aeroport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,088 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

799 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good overnight near the airport.

TripAdvisor rating 4.0/5

OkiCokie Solo travel - 18/08/2019 TripAdvisor review

The only downside to this hotel is that you have to take a bus (no. 10) four stops from the airport. It cost me 3 Swiss Francs. I am not aware if the hotel offers a shuttle bus. Otherwise it was excellent and I would without doubt stay here again. Very good breakfast was included in my room rate.

Good location with Comfortable bed and easy access to public transit and big mall.

Customer review rating 4.5/5

Rp Families - 13/08/2019 AccorHotels review

Comfortable bed. Good choices in breakfast for vegetarians. Pull Screen separating bed from other areas is good. Shower room separate from toilet is very good. Right across from a big mall makes it easy to grab some food late at night and 3-4 stops on Bus line 10 from Genève Airport.

Dear RP, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager

Lovely clean hotel with nice staff

Customer review rating 4.5/5

Clare Families - 11/08/2019 AccorHotels review

We really liked staying at the Novotel. Great location close to the airport and shopping centre. Would have liked some plate and cutlery options in the room and some wine glasses to complete the stay. Nice outdoor area. It should be noted on your website that parking is payable as currently on your website it is misleading and makes it seem like it is free.

Dear CLARE, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. Concerning the parking, you are righ, this is not clear - we will do the necessary in order to change it quickly Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great stay

Customer review rating 4.5/5

Sunaina Friends - 08/08/2019 AccorHotels review

Comfortable rooms. Great breakfast. Very good location.

Dear Sunaina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager

Nice et perfectly situated

Customer review rating 4.5/5

Bgzh Families - 06/08/2019 AccorHotels review

The hotel is very well situated very close to the airport. It is very quiet, planes can not be heard, very calm. Room are nice and very clean.

Dear BGZH, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Mr. Nguyen X.

Customer review rating 4.5/5

Nguyen X. Families - 05/08/2019 AccorHotels review

Dear, I stayed on vacation with my family. I found the rooms very clean. The reception was not very reactive, and professional, breakfast was also very poor. If i would to compare with the Novotel i stayed in Paris and in luxembourg. This was the poorest of them all. With kind regards, Nguyen X.

Dear XUAN VINH N., Thank you for taking the time to tell us about your experience at the Novotel Suites Genève Aéroport. I am sorry that your experience did not meet your expectations. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Philippe Assistant Manager
Customer review rating 4.5/5

Anonymous Families - 04/08/2019 AccorHotels review

Good, very polite staff, clean room, great location, no issues. Would stay again.

Dear guest, Bonjour! We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely Nicolas Philippe Assistant Manager

Great and convenient hotel to stay at for early flights or even long stays

Customer review rating 4.5/5

Leopold J. Families - 02/08/2019 AccorHotels review

Perfect reception. People go the extra mile to satisfy the customer. The room was large and very well furnished. Very clean and quiet even so being close to the airport. Very easy access to the airport by bus or by taxi. As I had an early flight out, I was unable to enjoy the breakfast. Having experienced the rest of the hotel offerings, I am sure this must have bee great as well.

Dear LEOPOLD J., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Novotel Suites

Customer review rating 4.5/5

Robert K. Families - 01/08/2019 AccorHotels review

Great!! Staff was friendly and helpful. Room was affordable clean accommodating and well furnished. Breakfast buffet was excellent. Much better than more expensive hotels we've stayed at in other major cities.

Dear ROBERT K., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Amazing Staff

Customer review rating 4.5/5

Safi Families - 01/08/2019 AccorHotels review

We arrived for one night. We were greeted fairly quickly and all our questions were answered. Staff was amazing. Rooms were clean. Breakfast was good! Will probably stay here again!

Dear SAFI, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Clean, quiet hotel with lovely outdoor dining option.

Customer review rating 4.5/5

No T. Y. Families - 01/08/2019 AccorHotels review

The room was clean and quiet. The staff was helpful.

Dear No Thank You :-) Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager

Fares

Customer review rating 4.5/5

Anonymous Families - 30/07/2019 AccorHotels review

The housekeeper stole an iPad from my room and I repotted in the desk and no one care

Dear SAEED A. AHMED, Thank you for taking the time to tell us about your experience at the Novotel Suites Genève Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Philippe Assistant Manager

Excellent

Customer review rating 4.5/5

J P. Families - 30/07/2019 AccorHotels review

The staffs at the reception were very helpful. Good customer service. The room was very clean and well managed. Location of the hotel is brilliant with close proximity to shopping centre and eateries. Will most likely recommend and would stay here again in future.

Dear J P., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Wonderful stay - Excellent staff and services

TripAdvisor rating 4.0/5

fatihaterki Family - 30/07/2019 TripAdvisor review

Excellent service , warm welcome, very clean room. Parking available and very well located . This hotel will definitely list among the preferred one on Geneva. The staff is very friendly and accommodating.

Family trip to Geneva

Customer review rating 4.5/5

Venturemk Families - 25/07/2019 AccorHotels review

Hotel room was really nice, big enough to fit my family of four, small area with kettle and coffee/tea supplies, microwave, fridge is very useful. Location was great, easy access to anywhere in Geneva. Hotel is located across Balexert mall, with access to supermarkets, restaurants, cinema, shops. The free public transportation passes provided by the hotel are definitely a plus and can save you money. Outside

Dear VentureMK, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Lovely Hotel. Very helpful staff.

Customer review rating 4.5/5

Giriraj J. Families - 23/07/2019 AccorHotels review

We were upgraded to an executive suite, thanks. The room was very good. The amenities provided in the room very excellent, especially the water tap and microwave. The staff at the hotel is very helpful.

Dear GIRIRAJ J., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Perfect!

Customer review rating 4.5/5

Rodrigo Families - 17/07/2019 AccorHotels review

All was fantastic

Dear Rodrigo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager

Very friendly reception, neat clean rooms and close to the airport

Customer review rating 4.5/5

Sadaf S. Families - 16/07/2019 AccorHotels review

I forgot my passports in the safe when I checked out. called from a distant location and found them at the reception when I came back. This was extraordinary. Thank you tot he lady at the reception who could speak Arabic as well. This is much appreciated.

Dear SADAF S., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Rude staff

Customer review rating 4.5/5

Jon-hans Business - 14/07/2019 AccorHotels review

On 11th June I left my room at 8h30am and returned at 6h30 only to discover that my room was not cleaned. I called reception and the French speaking lady who answered the phone at reception insisted that I had placed a 'do not disturb' sign on my door. As if this was not enough, she threw the phone down on me. I called again, and this time a man answered. I asked to speak to the receptionist again. He laughed and said she left reception. He then informed me that someone will come to my room to clean it. I said that I do not want the room to be cleaned when I am in the room. I was then asked 'you need to make up your mind sir - do you want your room cleaned or not? I found your staff horribly rude and abrupt. If this is what you call service, you sure can count on me to inform my colleagues at the UN to use another hotel.

Dear customer, we thank you for taking the time to tell us about the problems encountered during your stay. We are sincerely sorry that the delivery of our establishment did not suit you and took note of the problem encountered. This is not admissible and goes against our reception policy. Rest assured that we will act so that this kind of problem does not happen again. We hope to have the opportunity to see you again because this incident does not reflect our sense of welcome. While reiterating our apologies, we send you, dear customer, our best greetings. Marc Fischer, General Manager

Excellent Stay!

Customer review rating 4.5/5

C R. Families - 12/07/2019 AccorHotels review

The young gentleman that helped us check in at the hotel and later also poured the most delicious drinks for us was outstanding! He went above and beyond and provided us with excellent service.

Dear C R., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager
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