Hotel - Novotel Le Havre Centre Gare
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Novotel Le Havre Centre Gare Hotel

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4.0/5 705 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 11  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Babysitting on request  (Nearby)
  • Golf practice facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Before entering the "Parc des Gares" car park, please collect a ticket from the hotel reception.

Hotel location

Our rooms

Discover our spacious, modern rooms. Choose between family rooms and twin rooms. The rooms feature tea and coffee making facilities and all have a bathroom with a separate toilet.

  • 136 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 80 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • TV Bouquet beIN Sports
    • Crib on request
    • Work desk in all rooms
    • Pay per view channel(s)
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,332 reviews

Our guest reviews for Novotel Le Havre Centre Gare

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 705 reviews
TripAdvisor review
Family - 16/05/2018
« Between Deauville and Etretat »

First contact @ reception was polite but you didn't really feel welcome. Parking facilitiy isn't easy ... you first need to go to the hotel before going to the parking.if you want to be granted novotel's fare Hotel is very well located in the city centre. Breakfast is very nice. Room's terrace had a very nice view. Restaurant was nice althought the logic of the menu isn't easy to undersand and read. A pitty that for some dessert you don't have vanilla / chocolate flavor

AccorHotels certified review
Harri V. Business - 11/05/2018
« Very good basic hotel »

I had only short one day trip there so no more detailed info, aal was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harri V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Rassoul Families - 10/05/2018
« Mr »

We stayed as a family in a family room with nice view but the room for a family is very small and what has been done by hotel to take the sofa out and put a sofa bed instead to make it as a family room. It seems for a single gust there are the same stuff like water, shampoo and ..... as a family room! my recommendation either don`t offer a family room or if you insist to offer it, have a biger room for families.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. RASSOUL A., Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry you found the room too small. Family rooms at Novotel are indeed equipped with a double bed and a sofa bed. If you want a larger room, then you have to book a Suite, where you have the parental room separated from the living room where you have the sdofa bed for children. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Andrew W. Business - 30/04/2018
« mr »

overall it was good BUT bedroom was too hot and air conditioning would not adjust. I found this very uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We were still on the heating, and we put the air-conditioning again on April 17th. There is a delay of 48 hour, for the system to be operational. We hope to see you again very soon. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Helene P. Business - 24/04/2018
« hot and poor »

No air conditioning in my room, 27° in Le Havre, my room 522 was on the sun all day. Despite claiming to the front desk, issue has not been fixed and was not even offered to change room. In addition to this towel in bathroom was not clean. i am coming regularly to this Hotel (2-3 times per year) but will not come back. Also to say never got an upgrade despite being a regular customer. for the Price asked the Service Level is poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the upgrade, we are always please to offer upgrades to our customer. As you know, upgrades are offered when we have the availabilities. However, when you last came, all our Executive rooms were booked, this is why we couldn't upgrade you. We will happy to offer you an upgrade next time you come, so do not hesitate to ask for it. The air conditioning was on when you stayed so I will ask our technician to check the room you occupied. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope you will give us the opportunity to regain your trust. I would be happy to offer you an upgrade for your next stay, so do not hesitate to come back to me for your future reservation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel Bras, General Manager

AccorHotels certified review
John S. Business - 23/04/2018
« Comfort.Convenience. »

I have stayed here several times in the past few years....it always satisfies

Our hotel has responded to the review
Our hotel has responded to the review

Dear John s., Thank you for the great review of our hotel! Thank you for your loyalty toward our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Marcel Business - 15/04/2018
« Comfortable and clean but poor Wi-Fi »

This was my first time in Novotel Le Havre. The room was big enough and the bed was comfortable. I liked the fresh bottle of water in the fridge every day. Breakfast was good with a lot of choices. The only thing that was bad, was the Wi-Fi. Connecting was easy but the speed was not workable. I hope this was a temporary problem. For me, this would be a reason to go to another hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcel, Thank you for the great review of our hotel! We are aware of our Wifi problems. We will soon have the internet fiber, so as to improve the speed quality. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Anonymous Families - 03/04/2018
« It was a pleasant stay »

Novotel is as usual a guarantee of comfort, hygiene and pleasant atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Anonymous Business - 31/03/2018
« Excellent »

Very good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Lukas Business - 26/03/2018
« Average »

Troubles check in and check out. No fireworks. Slow service at the bar. Staff was sharing duties with reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lukas, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will work with the team to improve our quality of service. Your remarks are very helpful for us. Thanks again for sharing your concerns. I hope we will welcome you again soon. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Kmb Families - 26/03/2018
« Could be better »

The breakfast was good and the staff helpful. The beds for the kids (15 and 16) were too small !

Our hotel has responded to the review
Our hotel has responded to the review

Dear KMB, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry you found the sofa bed too small. They are sofa beds that can be pulled out as two separate beds, the size of a normal single bed. I hope we will welcome you again soon. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Anonymous Business - 26/03/2018
« Novotel Le Havre service has improved »

Staff very helpful, frontdesk managed the situation in very full hotel very well; even the one off alternative restaurant location (in the Bar) worked out fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and that you found that our service has improved. Your satisfaction is our best reward. I hope to see you again very soon. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Anonymous Solo - 25/03/2018
« Average service »

No indoor shoes provided No body cream provided Average room cleaning No bathrobe provided

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. You booked a Superior room and in these rooms you don't have slippers and you only have shower creams (shampoo and shower gel). The bathrobes and slippers are available in our Executive rooms and Suite. Do not hesitate to ask for these types of ooms next ime. ALso, if you want more creams, like body cream and conditioner, they are also only provided in those rooms. You will also have a Nespresso machine and the minibar for free. I hope you will visit again soon. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Colin Business - 19/03/2018
« quiet and efficient business hotel »

the staff were friendly and efficient. the rooms are comfortable and the restaurant was good standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Anonymous Business - 01/03/2018
« Hotel was great, unhappy with accor points system »

It was great - nice staff, nice hotel. However until today the accor loyalty points still have not been added to my account.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thanks for your review of our hotel. I just checked. We had your Accor card number on your reservation and your points have been credited. Can you check again? If you don't have it, do not hesitate to come back to me. I tried to put your points again but it says that you already have points for this stay. Kind regards, Christel Bras, General Manager

AccorHotels certified review
Anonymous Business - 26/02/2018
« Good hotel in a difficult location »

A good hotel, due to the location in between very busy and loud roads impossible to open a window. Limited room service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. I am sorry that you did not receive your welcome drink. I will inform the réception about this so that this does not happen again. Regarding the noise when you open a window, the side of the hotel giving on the Colbert building is more calm. Do not hesitate to ask to be on this side next time you visit us! We hope to welcome you back to our hotel very soon! Sincerely, Christel Bras, General Manager

AccorHotels certified review
Anonymous Families - 23/02/2018
« good »

friendly welcome excellent breakfast!! (though filters for the tea were missing every morning) diner: more vegetables would have been nice. But overall good. master bed was perfect. Sofabed though was extremely hard to sleep on. Not comfortable at all. Clean rooms and bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Wk Business - 21/02/2018
« Very nice mid-tier hotel »

Room was comfortable and quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear WK, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Brendan C. Business - 10/02/2018
« Good clean room. »

I ate at the Hotel both evenings. Menu was not very exciting. Quality and presentation of meals average at best. Suggest more effort goes onto presentation of dishes and a revamp of the menu.

Our hotel has responded to the review
Our hotel has responded to the review

Mr. Brendan, Thank you for taking the time to share with us your experience in our hotel. I am glad that you appreciated our rooms. Regarding the menu, the Novotel Menu is the same in all the Novotel in France. However, have you tried the "Marché du Chef" made with fresh and local products? See you soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

AccorHotels certified review
Carine Business - 06/02/2018
« little disappointed »

little disappointed , less amenities, only shower gel and shampoo. not a great experience as gold member

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carine, Thank you for taking the time to share with us your experience in our hotel. In a Superior room you only have showel gel and shampoo. However, we have Executive rooms where you will also have lotion body and conditioner. You also have slippers and bathrobes as well as a Nespresso machine in your room. The mini bar is for free. Do no hesitate to try this room the next time you come to our hotel ! I hope we will welcome you again soon. Sincerely, Christel Bras, General Manager

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