Hotel - Mercure Pattaya
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Mercure Hotel

Mercure Pattaya

484 Moo 10  Pattaya Second Road Soi 15 
20150  PATTAYA
THAILAND

1,260 reviews
TripAdvisor Rating Based on 1,260 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf lessons  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Parasailing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Billiards/Snooker

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 247 rooms
  • 100% non-smoking hotel
  • 12 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 836 reviews

Our guest reviews for Mercure Pattaya

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,260 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
D. N. Couples - 16/08/2017
« My stay at Mercure Pattaya »

What can i say. My experience is always great. All the staff there are good alway greet you with a smile and they always look after me. That is why inalways stay there when i go to Pattaya.

AccorHotels certified review
Tony V. Solo - 09/08/2017
« Very pleasant »

Staff where exceptional. Very helpful and lovely to deal with. I'll definitely be recommending this hotel to my friends.

AccorHotels certified review
Mark W. [. Solo - 02/08/2017
« Friendly excellent staff team and great swimmng pool. »

Clean, safe, practical room with great views over swimming pool.

AccorHotels certified review
K. C. Solo - 01/08/2017
« Second to none »

Undoubtedly the best experince , second to none .....I cannot think of any improvements ...Absolutely the best.

AccorHotels certified review
Anonymous Solo - 01/08/2017
« Good Service »

I very enjoy during stay at your hotel. But I have One hope, if you do not have a lounge, breakfast in the restaurant is free at once would be great.

AccorHotels certified review
Glenn Couples - 31/07/2017
« Very average »

As above

AccorHotels certified review
Malcolm E. Friends - 30/07/2017
« More Than Satisfied With Pattaya Mercure »

An extremely welcoming reception on my arrival was just the start of an amazing stay here, Without exception the staff were always happy and helpful, even the room maid was concerned when she saw I was not feeling well one day and wanted to call the Doctor for me (although I declined), but it shows the staff care about your stay and enjoyment. My room was always cleaned well, the room service was prompt and friendly (great food by the way !), Always a cheery "Hello" from both the door staff and reception when leaving and returning to the hotel, (and this small but significant act makes you feel at home here), I have stayed here before, and I have no hesitation in booking this hotel again.

AccorHotels certified review
Kim W. Business - 27/07/2017

Good hotel but needs a renovation, new paint, furniture in rooms improved and elevators getting old.

AccorHotels certified review
R. Couples - 26/07/2017
« Enjoyable »

Very pleasant handy to shops and restaurants. Lovely room with views

AccorHotels certified review
Jp Couples - 25/07/2017
« Good place! »

Overall good place. A bit old but still clean and in good condition. Great location if you want to be in city. Staff are nice. Upgraded me as Gold from superior to corner suite. Liked the bed a lot. Good Mercure quality. Restaurant was good. Service was kind but perhaps not the most attentive. Food was good and good priced. Pool was nice, pretty big and lots of sunchairs. Everything clean. The only minus would be the poolbar.... Made of cheap metal scrap it looks just like a cheap beach hut, barely standing up. Would expect a bit more from a poolbar at a 4 star property. Great with parking free outside. Really not much to fault. Breakfest a bit too expensive for what it offers. In the end a good stay thank you

AccorHotels certified review
Brian R. Friends - 21/07/2017
« Mr BRIAN RICHARDS »

Very good.staff where amassing.

AccorHotels certified review
Tony C. Friends - 18/07/2017
« Everything very good as per usual »

Everything fine, checkin only took a couple of minutes, rooms are always very clean, staff very helpful and friendly

AccorHotels certified review
John Families - 18/07/2017
« Very dissapointed »

was not happy with the lack of rules covering the swimming pool area regarding the proper attire to be worn. People swimming in underwear is not acceptable when there are families with young children around. Men looking at and approaching young girls and boys around the pool area is also unacceptable in a family hotel.

AccorHotels certified review
Kevin W. Solo - 16/07/2017
« Excellent »

From start to finish of my 9 night stay was absolutely brilliant

AccorHotels certified review
Binesh S. Friends - 12/07/2017
« Excellent service.. extremity good staff.. very Happy.. »

Rooms are nice, the service levels are very high. all the staff are very polite and helpful especially TIM (manager) and CHART (bell boy) will definitely come again..

AccorHotels certified review
Callum Friends - 12/07/2017
« Good location »

Pleased with staff some of the rooms could do with some maintenance

AccorHotels certified review
Anonymous Solo - 03/07/2017

The front staff of your hotel saw me and said “welcome back” to me when I checked in in this time, and last time also. I was so happy with that. thank you so much.

AccorHotels certified review
Anonymous Families - 30/06/2017
« Harassed by Chinese guest »

We were disturbed by the behavior of the Chinese guest from the big bus group.

AccorHotels certified review
Colin O. Couples - 27/06/2017
« Pleasant and cosy. Staff were friendly and helpful. »

My stay was pleasant and relaxing. Hotel staff were very attentive and helpful and always cheery. The room upgrade was a nice surprised but pity that it was a bit noisy because of the ongoing construction next door. The breakfast spread could have been better (I have stayed at Mercure Phuket before and was expecting similar). The location was better than expected, having good access to eateries and being within walking distance of four shopping malls. The beach could be reached easily and the hotel's free shuttle provided some convenience to 2nd Road.

AccorHotels certified review
M. Couples - 26/06/2017
« Mr M. »

Had stayed before in end of 2007. Experience was ok now too, but we both thought that the colorful rooms before were nicer. The aircon now had seen its best days (room 625), very noicy compressor, and as we arrived the refrigerant had leaked out, but it was filled, and worked the whole month. See you again!

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