ibis Marne la Vallée Val d'Europe Hotel 3 stars

TripAdvisor rating 4.0/5 1,057 reviews
ibis Marne la Vallée Val d'Europe
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Hotel extras

  • The magic of Disneyland® Paris is just 5 minutes away

  • RER A "Val d'Europe" close to the hotel

  • Modern, renovated interior spaces

  • Private underground car park (charges apply, max height 6 ft. 7 in/2 m)

  • Our madeleine at breakfast... Yum... so tasty!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf
Business services
  • Web corner
  • Copy/print service available

Hotel location

ibis Marne la Vallée Val d'Europe

2 Place Jean Monnet
77144
montevrain
france

Tel: +33160362006

Fax: (+33)1/60362009

Contact email

Check-in from 12h00

Check out up to 12h00

  • RER A :   RER A Val d'Europe (Sortie 2)

  • By plane

    PARIS ORLY At 45km / 27 miles

  • By plane

    ROISSY CDG At 35km / 21 miles

  • By train

    MARNE LA VALLEE At 5km / 3 miles

GPS :48.854501, 2.770132

Currently, close to our hotel

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 27 km

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 28 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 28 km

Whisky Live Paris

From 05/10/2019 to 07/10/2019

At 28 km

Paris Design Week, PDW

From 05/09/2019 to 14/09/2019

At 29 km

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 32 km

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 34 km

Tour de France

From 06/07/2019 to 28/07/2019

At 34 km

Paris Vélotour

From 30/06/2019 to 30/06/2019

At 36 km

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with a double bed

  • Max. number of persons: ‌2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room with two single beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Our restaurants and bars

CAFÉ PASTA & CIE

Type of cuisine: Other cooking style

Restaurant shared with the ibis budget (same property)

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar : a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Marne la Vallée Val d'Europe

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,441 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,057 reviews

Unfriendly staff

Customer review rating 4.3/5

Anonymous Friends - 05/06/2019 AccorHotels certified review

Worst ibis I have stayed in

Lovely Hotel

Customer review rating 4.3/5

Steph Families - 02/06/2019 AccorHotels certified review

Fab. Great location, friendly staff and comfortable room.

Perfectly satisfactory

Customer review rating 4.3/5

Steven C. Couples - 01/06/2019 AccorHotels certified review

Great location, great price, great service. Air conditioning didn’t work very well so room was a bit hot overnight.

Customer review rating 4.3/5

Anonymous Business - 29/05/2019 AccorHotels certified review

Nice

GOOD RETURN VISIT

Customer review rating 4.3/5

Jonathan Business - 29/05/2019 AccorHotels certified review

Perfectly located for my business and good value.

Great value for money

Customer review rating 4.3/5

G R. Families - 12/05/2019 AccorHotels certified review

Close proximity to train station to Disney. Clean rooms and overall excellent value for money and would certainly stay again

Dear VICKI R., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

As I expect

Customer review rating 4.3/5

Anonymous Solo - 04/05/2019 AccorHotels certified review

As I expect

Estimado Sr. R., Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, La Direction Ibis Marne La Vallée Val d'Europe

Good location for Disney and Shopping

Customer review rating 4.3/5

Peter A. Couples - 03/05/2019 AccorHotels certified review

Easy to find just 30 seconds walk from the west (Paris) exit of the Val d'Europe RER station. Friendly staff and relaxing rooms.

Dear PETER A., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

Great location, great hotel

Customer review rating 4.3/5

Maria O. G. Couples - 02/05/2019 AccorHotels certified review

The room was fine and clean everyday. Friendly and helpful staff. Close to Disneyland and train station. We will definitely stay here again when we travel again to France.

Dear MARIA ODYSSEIA G., We very much appreciate your comments regarding your stay with us. It is always a big pleasure to receive positive feedback from our guests. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

Very easy to check in and out

Customer review rating 4.3/5

Emma Solo - 02/05/2019 AccorHotels certified review

Very easy to check in and out, done very quickly, room was nice would stay again

Dear EMMA B., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

Perfect stay near Disneyland Paris!

Customer review rating 4.3/5

Milly Couples - 29/04/2019 AccorHotels certified review

A very nice place to stay. Very friendly and helpfull staff!!! Nice and quiet rooms. Only a few meters from the RER trainstation! Also the shopping center of Val d'Europe is a 5 minute walk!

Dear JOSE ANTONIO S., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

Experience could be better

Customer review rating 4.3/5

Raymond Families - 25/04/2019 AccorHotels certified review

I'm a loyal ibis customer, having stayed at ibis hotels in various countries, and at many throughout France. I've stayed at this hotel before. My family's overall experience was alright, but I have the following comments: 1) We found the room quite dusty. My wife and I kept sneezing throughout our stay in the room. 2) The rule about the air-conditioning only operating in the summer months should be revisited. It was warm over the Easter weekend and air-conditioning would have made our stay much more comfortable. Opening the window only provided little relief and allowed the noise from passing trains to enter. The air-conditioner was only blowing air without any coldness. 3) Housekeeping should pay more attention to the number of towels in the room. I requested for a third towel for our child on our first night, but housekeeping only replaced our towels with 2 towels so I had to again request for an extra towel on our second night. I placed a note in the room on our third night for the do not disturb sign to be returned to our room, but it was not. I also mentioned this to the front desk. 4) The receptionist forgot to give me my welcome drink voucher which I am entitled to as a silver status holder. When I claimed the voucher, it was for only one person. ibis has been very inconsistent about this - at other ibis hotels, including in France (such as Albert and Rouen Val de Reuil), I was provided a voucher for two people. Otherwise, our stay was pleasant and the hotel continues to be an extremely convenient base for Disneyland and La Vallée Village. The underground parking is very convenient, secure and reasonably priced at EUR 7/24h. Breakfast was decent, comprised of the standard ibis breakfast fare.

Dear Mr. S., We thank you for taking the time to write to us after your stay with us. You raise several important points in your remarks. We will redo a point with the reception so that the instructions, especially on the extra towels, have been correctly passed during a stay of several nights. Indeed, only the reception can make the request to the room service, the maids, even if you leave a word in the room are not required to read it for the sake of confidentiality. A point will also be made with room service regarding the dust that you may have found in your room. When it comes to air conditioning, it's not a hotel rule, it's a national regulation that falls under a law. We are therefore not able to put our heat pumps in the air conditioning position before a date stipulated by law. Last point about the good drink. It is true that some Ibis offers more drink than the latter anticipates. It is however well indicate in the advantages of your card as well as on the voucher, that it is valid for only one drink per card and per stay. We understand that it can be confusing when some institutions do not take this into account and, like us, respect that. However, we hope to see you again soon. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

okRooms are old and worn. Location good for disney.staff friendly

Customer review rating 4.3/5

Hn Families - 22/04/2019 AccorHotels certified review

Rooms are old and worn. Location good for disney.staff friendly

Dear HIDEO N. , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

Ça va

Customer review rating 4.3/5

B. Families - 21/04/2019 AccorHotels certified review

Normal

Madame B. , Nous vous remercions d'avoir pris le temps de partager votre avis suite à votre séjour chez nous. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Nous en ferons part à notre équipe afin de trouver des solutions pour remédier à cela. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, nos salutations distinguées. La Direction Ibis Marne La Vallée Val d'Europe
Customer review rating 4.3/5

Liz C. Families - 20/04/2019 AccorHotels certified review

Very nice

Dear Madame C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

Unsecure place.

Customer review rating 4.3/5

Suguru K. Couples - 19/04/2019 AccorHotels certified review

My room key card has been activatiead evey night and receptions did'nt confirm the name of person's name.

Dear SUGURU K., Thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We'll check with the team what happened and why they didn't take your name to renew your key because you are right, it's very important for us that our guest feel secure in our hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

Great basic location for Disney

Customer review rating 4.3/5

Karine Families - 19/04/2019 AccorHotels certified review

Easy check in and as we arrived late everything was ready at reception. Basic rooms but clean. Next to rail tracks so could hear some trains if moving slowly. Only 1 metro stop from Disney...very practical and stop is right outside the hotel.

Dear Madame B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

A disappointed

Customer review rating 4.3/5

Natana Couples - 17/04/2019 AccorHotels certified review

The room we got- 322: no water pressure at all- could not take a shower properly and worst of no watet pressure at the toilet. More: the hair dryer did not work at all, the liquid soap at the shower was empty. We complained at the reception after the first night but nobody approch us and nothing had been done.

Dear Mrs S., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an great guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

Pleasant and helpfull staff, clean but the bed was a little hard and uncomfortable

Customer review rating 4.3/5

Mr T. Couples - 07/04/2019 AccorHotels certified review

Pleasant and helpfull staff, clean but the bed was a little hard and uncomfortable

Dear RUSSELL T., Thank you for taking the time to tell us about your experience at the ibis Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Halimah Réception Ibis Marne La Vallée Val d'Europe

friendly staff, helpful and they made you feel at home, would stay again.

Customer review rating 4.3/5

Sarah Friends - 02/04/2019 AccorHotels certified review

the hotel was clean and tidy and the location was excellent. the room was a little hot with air-conditioning not working but as the window opened this issue was resolved. the area was very quiet and sleep quality was good. Breakfast was of a good standard and there was a relatively good election.

Dear SARAH M., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your information, in France, we are not allowed to turn on the AC before the end of may. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe
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