Hotel - ibis Belem Aeroporto
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Belem Aeroporto Hotel

3.5/5 699 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 128 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 12 family rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Minibar
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 3,195 reviews

Our guest reviews for ibis Belem Aeroporto

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 699 reviews
Business - 16/10/2018 TripAdvisor review
« Good Hotel, near the airport. Checkin is very very slow. Don't use the taxis that are at the hotel. »

The hotel is OK. The same as all other Ibis: very clean, very small room, you have to buy water and whatever you want in the reception (the minibar is empty). The checkin was very slow, there was just one girl to take care of all checkins and checkouts. DO NOT USE THE TAXIS at the hotel. Call an Uber, or Cabify. I took a taxi to go to the airport, and instead of go around the block (taking the street Sol Nasce para Todos) the driver took the Julio César avenue, adding 2km more to the route. The price was the same to go to the city center with Uber the day before. The hotel shouldn't let such kind of thieves to work there.

Wsv C. Couples - 26/09/2018 AccorHotels certified review

The room was small, not what I expected from the pictures on the website. Breakfast was only served from 6.30 a.m. on, and the desk clerk was adamant not to help us at 6.00 a.m. We had an early flight to catch, so had to leave the hotel at 6.30 a.m., but we could not get breakfast at 6.00 a.m. despite having been told by another attendant the previous night that the earlier time would be no problem. The loud music being played outside could be heard in the room and was very annoying. There was only one menu item for lunch, so the information on the website that there is a restaurant at the premises that has dinner options seems misleading. There is next to no ventilation in the bathroom, so odors remain hanging in the small space. We did get to rest a little for our flight the next morning, so at least that was a plus. I would not choose this hotel again a next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wai San C. Ming H., Thank you for taking the time to tell us about your experience at the ibis Belem Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo dos A. Operational Supervisor

Hans Business - 20/09/2018 AccorHotels certified review
« Not again in this Hotel »

Dirty, old rooms with Broken and old interior, loud rooms, Bad sleep, old beds Good breakfast, friendly employees

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans, Thank you for taking the time to tell us about your experience at the ibis Belem Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felipe S. Manager

Clement B. Friends - 12/09/2018 AccorHotels certified review
« Comfortable and close to the airport. »

Good airport hotel with efficient and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clement B., We very much appreciate your comments regarding your stay at the ibis Belem Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felipe S. General Manager

Rene Business - 03/09/2018 AccorHotels certified review
« The service was good, the room was clean, the breakfast is ok »

The font desk was very effective and helpful and very nice. The rooms were clean. Is a good place to stay for a transit passenger because it is close to the International airport of BELEM. The prices are reasonable for the hotel The breakfast was ok and the restaurant serve good food. I miss only the free Brazilian coffee and Lemon Water in the Lobby which I used to Brazilian traditional hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rene S., We very much appreciate your comments regarding your stay at the ibis Belem Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be discussing the possibility of Lemon Water at the reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felipe S. General Manager

Dee Business - 14/08/2018 AccorHotels certified review
« Comfortable place to stay but... »

Breakfast came with my room but it was a very basic breakfast, not enough hot foods or cereal options. Rooms were decent, air conditioner was loud but kept room cool. My only complaint is that the floors were not carpeted and were very dirty! Even after housekeeping came on the second day, they still did not sweep my floor and it was obvious that the floor under the beds hadn't been swept in awhile either. There was also not enough desk space so if there are more than 3 people in a room, the space is going to be really tight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dawn Dee D., We very much appreciate your comments regarding your stay at the ibis Belem Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felipe S. Manager

N. Business - 11/08/2018 AccorHotels certified review
« Fair enough »

Good hotel, close to the airport. The restaurant needs improvments, expensive and few options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adriano N., We very much appreciate your comments regarding your stay at the ibis Belem Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felipe S. General Manager

Roberto Friends - 10/07/2018 AccorHotels certified review
« Okay hotel... »

I enjoy the stay... room size was okay but must be upgrade when it comes to bathroom, shower and TV... I also would mention the wall plugs... hotels must have USB/convertible plugs...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto G., We very much appreciate your comments regarding your stay at the ibis Belem Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felipe S. General Maganer

John M. Business - 27/06/2018 AccorHotels certified review

great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear John m., We very much appreciate your comments regarding your stay at the ibis Belem Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felipe S. General Manager

Carlos Business - 29/05/2018 AccorHotels certified review
« nice to have near airport »

hotel is good. poor wifi in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Belem Aeroporto

Paulo P. Business - 28/05/2018 AccorHotels certified review
« Good staff, accommodations needing refurbishing »

Hotel is nice, but the restaurant options were very poor for dinner and lunch. Hotel rooms need refurbishing, cushions turned, TV with problems, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Paulo, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Paulo dos A. Operational Supervisor

Antonio B. Business - 18/05/2018 AccorHotels certified review
« Easy Like Sunday Morning. »

Well located hotel to whom will be one day In Belem, nice Team work and we get what we pay for it. The Breakfast could be improved with some real local juices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonio Manuel Soares B., We very much appreciate your comments regarding your stay at the ibis Belem Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Belem Aeroporto

Thiago S. Couples - 12/03/2018 AccorHotels certified review
« OK. »

The room was clean, breakfast was OK, bathroom OK, no problems.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado hóspede, Agradecemos imensamente pelos seus comentários e ficamos honrados de saber que sua estada foi satisfatória. Esperamos ter a oportunidade de revê-lo em breve. Mais uma vez o nosso muito obrigado. Linda Boucher Gerente Geral

Mario Business - 06/03/2018 AccorHotels certified review
« Eficiente »

Prazerosa

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Mario, Agradecemos imensamente pelos seus comentários e ficamos honrados de saber que sua estada foi satisfatória. Esperamos que sua próxima hospedagem seja tão agradável quanto esta. Mais uma vez, o nosso muito obrigada. Equipe Ibis Belem Aeroporto

Carlos Business - 05/03/2018 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos K., We very much appreciate your comments regarding your stay at the ibis Belem Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Belem Aeroporto

Guilherme M. J. Business - 03/03/2018 AccorHotels certified review
« Positiva »

Satisfatória

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Guilherme, Agradecemos imensamente pelos seus comentários e ficamos honrados de saber que sua estada foi satisfatória. Esperamos que sua próxima hospedagem seja tão agradável quanto esta. Mais uma vez, o nosso muito obrigada. Equipe Ibis Belem Aeroporto

Afonsk Families - 20/02/2018 AccorHotels certified review
« Hotel confortavel »

Foi tranquila e confirtavel

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Afonso, Agradecemos imensamente pelos seus comentários e ficamos honrados de saber que sua estada foi satisfatória. Esperamos que sua próxima hospedagem seja tão agradável quanto esta. Mais uma vez, o nosso muito obrigada. Equipe Ibis belem Aeroporto

Barbara Families - 16/02/2018 AccorHotels certified review
« It was comfortable »

I liked the location because of a event and I liked the environment because the walls had nice colours and the staff was really friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Ibis Belem Aeroporto

Sidney C. F. Business - 05/02/2018 AccorHotels certified review
« just to sleep and proceed the trip »

Short stay only for rest, bath and breakfast The time expent on check in was long

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sidney F., We very much appreciate your comments regarding your stay at the ibis Belem Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Belém Aeroporto

Dean B. Business - 05/02/2018 AccorHotels certified review
« The location, amenities, availability of breakfast (not included in room price) make the hotel an excellent choice »

The stay was extremely comfortable. The only negative of the stay occurred when we first arrived. We were told by the young man at the desk that there were no rooms available for us. Fortunately, someone else (the manager?) came over, looked more carefully, and found a room for us. We very much appreciated this. Otherwise, everything about the stay was excellent. We appreciated the kindness shown by many of the staff, especially demonstrating patience and grace toward us as non-Portuguese speakers. For that, we were very appreciative!

Our hotel has responded to the review
Our hotel has responded to the review

Dear dean william B., We very much appreciate your comments regarding your stay at the ibis Belem Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Belém Aeroporto

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