Hotel - Sofitel Malabo President Palace
section.presentation.hotel.accorhotels
Sofitel Hotel

Sofitel Malabo President Palace Hotel

Plaza de la Independencia  Centro Historico  Zona Presidencial 
P.O.BOX383  MALABO
EQUATORIAL GUINEA

196 reviews
TripAdvisor Rating Based on 196 reviews
See rates
Best price guarantee
From
From 252.00 EUR Non member rate
From 226.80 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • MALABO AIRPORT
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing  (Nearby)
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

All 100 lovely guest rooms, including 1 presidential suite & 3 luxury suites featuring the exclusive MyBed, are spaciously designed (23-37 m2) and fully equipped with modern amenities, including A/C, high-speed Internet, LCD TV, safe, minibar, etc.

  • 100 rooms
  • 41 non-smoking rooms
  • 14 connecting rooms
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Web TV
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 265 reviews

Our guest reviews for Sofitel Malabo President Palace

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 196 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Solo - 13/03/2017

The staff was great. Jordi and a lady that I have forgotten the name

AccorHotels certified review
Anonymous Business - 20/02/2017

Hotel was ok. Disappointed in being gouged on price for a Vodka Tonic drink in the bar. The waiter insisted he had to charge me for 3 (THREE) separate drinks because I wanted Vodka Tonic with a splash of soda water. NEVER in the world have I been charged for THREE (3) drinks like that. I asked for just a Vodka Tonic (with NO soda water) and he still charged me for TWO (2) separate drinks. NEVER in the world have I been charged for two separate drinks. Ridiculous.

AccorHotels certified review
Anonymous Business - 14/12/2016

Experience was OK. Hotel personnel is very friendly and ready to assist. Rooms need to be properly maintained. The room I was assigned has water in the floor form some leakeage. I was moved to another room (106) which was OK until I got two small lizards into my room that we were not able to find. I was moved to room 326. This is a standard room. The bathroom floor got flooded every time you showered. Restaurant service is not good. Too slow and erratic.

AccorHotels certified review
Anonymous Business - 09/12/2016

The executive management of this hotel is fantastic and very professional - However the staff at reception is substandard with very poor manners. They never smile, please enhance their level of french as its catastrophic (They keep saying "TU" to the guests instead of "VOUS") . Booking a room was a misery, they hardly pick up the call and don't understand the request. I had to call again several times to remind sending the booking confirmation by mail, they promised to send and never did during 2 days. At departure, the lady who checked me out is a disaster, very insolent, not sympathetic and completely repulsive. She kept arguing about my requests for clarifying some items on the bill instead of simply explaining those. The staff in restaurant & bar is fantastic and very professional. They speak french better than their colleagues @reception...this should be vice versa

AccorHotels certified review
Anonymous Business - 08/11/2016

The food was delicious, the staff friendly and the room clean with fresh sheets. The Manager was very attentive and went out of his way to make my stay unforgettable by sending the driver to buy a local food item for me.

AccorHotels certified review
Anonymous Solo - 16/09/2016

Excellent, friendly staff, helpful front desk, drivers available all time!

AccorHotels certified review
Anonymous Business - 02/09/2016

The manager who came to say hi whenever he saw me. Very pleasant chap. Give him a pay rise.

AccorHotels certified review
Anonymous Business - 26/08/2016

Not worth redoing.

AccorHotels certified review
Anonymous Business - 24/07/2016

I would like to congratulate all the persons in service at the Hotel Sofitel Malabo President Palace from the manager until every worker inisde for his sympathic welcome and great profesonalism. It was a great pleasure fo me and my coleague to stay one week in the Sofitel Malabo President Palace with this top quality service provided by your staff. Hotel Sofitel President Palace where almost everything is possible including take a cockail or eat a meal close to the swimming pool. I can just recommand this hotel for thsi perfect prestations offered to their customer, this is a really pleasant place where we would like to rest and stay more. Congratulations and many thanks to everybody inside the Sofitel Malabo President Hotel which work there. Best regards and hope to join you again very soon for a next travel in Malabo. Eric GASPOZ Room number 124 in Hotel Sofitel Malabo President Palace C.E.O. of G.E.N.E.R.I.C. C.C.C.C.C. Wealth Management & Private Banking Project Management & Business Analysis Banks, Industries & Commercial Companies Fashion, Music & Art Business Development Manager Partnership with: Teamlog, IT Advanced, OSMMOS, SwissBooster, NewAccess, Thanaka BUNI Tower – WTC Martinet Road 9 CH – 1203 GENEVA (SWITZERLAND) Phone#: +41 (0) 78 949 44 87 Head Office: +1-284-495-6517 Main Branch: +44-207-355-9587 Office: +377 92 05 07 83 GSM: +33 7 68 69 86 78

AccorHotels certified review
Anonymous Business - 01/07/2016

The stay at Sofitel Malabo Presidential Palace was very nice. The buffet breakfast was superb. Overall, I think the place is cozy, nice and clean. i tried the swimming pool a couple of times and it was nice, very near to my room. The only drawback I can say is, the air condition sometimes gets warm in the middle of the night. I guess, it is not just me, because I heard the same complain from my colleagues. Also, the internet is not stable. But overall, I am satisfied with my 1-month stay!

AccorHotels certified review
Anonymous Business - 30/06/2016

It was Clean, nice pool, great breakfast. The WiFi was terrible. You need to do something about it!

AccorHotels certified review
Anonymous Business - 09/06/2016

Nice beeding, good food...well done in a not so easy country!

AccorHotels certified review
Anonymous Business - 15/04/2016

- People (lobby, restaurant, bar, at the gate, housekeeping,...) were always extremely kind and attentive. Regarding the room: - First night A/C didn't work and room temperature was around 27 degrees, and Internet connection was weak and unstable. - Second night they offered me to move into another room with better internet connection but still many short interruptions. A/C worked little bit better but room temperature never went below 24-25 degrees. My problem is last time I was at Ibis Malabo (135 euros/night) and because Internet didn´t work (at all in the rooms, and barely at the lobby area) I convinced my Company to pay way higher rate on this Sofitel, and I´m challenged now when trying to justify this same change for a next time. Don´t hesitate to contact me if need further details on above, as I want to be sure we don´t mix up room condition with people´s attention and service. Thanks

AccorHotels certified review
Anonymous Business - 13/04/2016

Excellent service by the staff particularly reception. Bad internet, weak and with frequent signal failures. Air conditioning working very badly and just in some rooms.

AccorHotels certified review
Anonymous Solo - 16/03/2016

I really enjoyed my staying most especially on Saturday night pool party. But my worst day is Friday night my room 329 the air conditioning was not working. It was a heel for me that night.

AccorHotels certified review
Anonymous Business - 09/01/2016

Very nice athmosphere.Very friendly and professional staff.

AccorHotels certified review
Anonymous Business - 02/01/2016

everything was perfect, exept the Internet!!! The Internet was terrible !!!! Almost no receiving access, terrible disappointed !!!

AccorHotels certified review
Anonymous Business - 01/01/2016

mosquitos in the room and got bitten. after midnight, no front desk service available, tried to get to the lobby but locked.

AccorHotels certified review
Anonymous Business - 30/12/2015

Fenomenal!

AccorHotels certified review
Anonymous Business - 11/12/2015

The hotel Was excellent. Special mention to the FO manager Diogo who was very helpful.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 252.00 EUR Non member rate
From 226.80 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 5.2 km ibis Malabo
ibis Malabo Hotel
From
From 67640.00 XAF Non member rate
From 67640.00 XAF Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 13 km Sofitel Malabo Sipopo le Golf
Sofitel Malabo Sipopo le Golf Hotel
From
From 252.00 EUR Non member rate
From 226.80 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in MALABO
See rates