Hotel - ibis London Earls Court
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Earls Court Hotel

3.5/5 5,067 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 504 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 7,513 reviews

Our guest reviews for ibis London Earls Court

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 5,067 reviews
Taysha Business - 09/12/2018 AccorHotels certified review
« Fairly bittersweet »

Staff were informative and happy to help. Unfortunately the cleanliness of the room let it down. The wardrobe was dusty, I even kept the dust on my finger to show the manager at reception. The bath was dirty, I found black hair inside as well as dirt marks (my hair is red) The sink was filthy with mud or grime splashed in the inside and left. The suitcase shelf also had signs on use i.e traces of dirt etc. from the street before use. The manager was happy to help but unfortunately by that point the damage was done and it made me very uncomfortable to use the facilities (even feeling uncomfortable in the bath when I should feel relaxed).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.S., Thank you for taking the time to tell us about your experience at the ibis London Earls Court. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will share your feedback with Front Office Manager and with Housekeeping department manager We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julian Stoica Front Office Team Leader

Irene Business - 09/12/2018 AccorHotels certified review
« Didn't like the service charge being automatically added in for food »

Given you need to order at the bar 'pub style' and their staff simply take the order and table number , it is unfair to automatically include the 12.5% service fee in the total bill. It was only when I queried the total I was advised it had been automatically added.

T. Business - 09/12/2018 AccorHotels certified review
« Checkout experience was not good. »

Overall stay was good. But few issues. I wanted the receipts for dry cleaning and breakfast and when I asked they told that I will get at the time of check out. During check out the person told me that he cannot generate the receipt because the start audit us going on. He asked me to give my email id so that he can ma me the receipt. 2 days gave passes and I did not get any receipt and I am sure he is not going to send unless I escalate now. This is not the customer experience that I expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to tell us about your experience at the ibis London Earls Court. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence I will pass the review to the Front Office Manager as well. I will make sure you will receive the invoices requested We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julian Stoica Front Office Team Leader

Neil T. Business - 09/12/2018 AccorHotels certified review
« A venerable old hotel that is being kept in top-class condition »

Another great stay at this hotel. The decor and fittings are dated but it is kept spotlessly clean and service is excellent. Unlike some other older hotels this Ibis has a real feeling of being cared-for - nothing is worn or broken, even though the dark wood panelling and carpet patterns suggest 1980’s rather than 2010’s.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Engin Z. Families - 08/12/2018 AccorHotels certified review
« Lovely, helpful »

Never see any problems around. Reach center easily. Great bar and menu. Perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Charlie Couples - 08/12/2018 AccorHotels certified review
« Comfortable room with good storage, good breakfast »

The room was comfortable and there was a lot of drawer and hanging space. It was rather warm and the air con did not reduce the temperature although this may have been switched off because it was December! The breakfast was good with a lot of choice and plenty of space in the breakfast room. The lifts look as though they have been replaced recently and works well to get us to the 12th floor. There is a bus stop just outside the hotel and West Brompton station on the District and overground lines is not far away, or Earls Court if you don’t mind walking a bit more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Frederik Business - 08/12/2018 AccorHotels certified review
« Close to downtown London a good price / quality ratio »

Pleasant and restful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will pass the message to the manager regarding the fast check out and the invoices Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Anonymous Business - 08/12/2018 AccorHotels certified review
« All ok »

Room was fine. Not overlooked a plus. Breakfast was least good part

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Stephanie Couples - 07/12/2018 AccorHotels certified review
« Warm and simple but stained and uncleanly. »

The staff were efficient, everything was simple on arrival and departure. The only critiques are firstly the parking price, although discounted above non guests, still seemed extortionate. Secondly and more importantly, the amount of stains across our room. Makeup stains were all over the inside and outside of our bathroom door. I wiped at these to see how easily they were removed, and found they came away easily. The shower curtain was stained darkly in several places. There was no switch to ventilate the bathroom, and with no window in there it felt as though the room was damp, as the bathroom was on the opposite end of our room to the window even to air out this way. There was signifocant staining to the under bedding (bottom sheet). It left us wondering about the levels of dirt we could not see. I want to note that the cleaning staff were very friendly and I'm sure they do a thorough job for the most part with the time they are afforded, but in terms of the bedding and shower curtain I would seriously suggest they be replaced more regularly if regular laundering isnt ridding of stains.

Robert T. Couples - 07/12/2018 AccorHotels certified review
« Strightfoward »

Clean and tidy, easy commuting location, shower/bath could do with minor repair works

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Diego Families - 07/12/2018 AccorHotels certified review
« Family Trip »

We have been in London for personal reason to an embassy and again we have enjoyed to stay in this hotel. Room are nice and clean, service is good and people are nice especially with our son 6 years old. We always enjoy to come here and for sure we will come back again next time we need to be in London.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Thomas W. Friends - 07/12/2018 AccorHotels certified review

Fast check in. Great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Ann Solo - 07/12/2018 AccorHotels certified review
« Footie weekend in London »

Always have a good experience staying at Ibis Earls Court when watching football. Its great value for money, really comfy bed and within walking distance of Stamford Bridge. Tube stations and a wide variety of food are are also available close by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. I., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Family - 07/12/2018 TripAdvisor review
« EVERYTHING PERFECT »

The staff were very friendly. The room was comfortable, had everything we needed,excellent location I will stay again for sure on my future travels.Thank you very much we will see you again soon.......

Our hotel has responded to the review
Our hotel has responded to the review

Dear FarAway801852, Thank you so much for your great review and we are happy to know that you enjoyed your stay with Ibis London Earls Court Hotel. Looking forward to welcoming you back soon at our hotel Regards, Julian Stoica Front Office Team Leader

Wotcha Couples - 05/12/2018 AccorHotels certified review
« Reasonably priced - comfortable hotel »

The location of the hotel was convenient for West Brompton tube station. Check-in was extremely easy. The room was smallish, but clean and comfortable. the bed was fine, a good night's sleep. We had the continental breakfast, which was good value. Would definitely look to stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Letitia A. Families - 05/12/2018 AccorHotels certified review
« Enjoy staying here »

Have been several times and have had nothing to complain about . Rooms clean , good sized bathroom . Staff friendly and helpful .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

A. Business - 05/12/2018 AccorHotels certified review

Stay in this hotel regularly for business. Always good availability clean hotel @ very reasonable London rates.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Finnegan, We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Alfie M. Couples - 05/12/2018 AccorHotels certified review
« Excellent hotel. »

Perfectly positioned for our stay, excellent staff and service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

Kathleen F. Families - 04/12/2018 AccorHotels certified review
« Very comfortable »

Very comfortable, nice location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.F., We very much appreciate your comments regarding your stay at the ibis London Earls Court. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julian Stoica Front Office Team Leader

D. Solo - 03/12/2018 AccorHotels certified review
« Mrs Rosalind D. »

The room was superb but my booking experience was less so. I had only been able to book for vine night of a twwi night course. I booked one night online then phoned to make sure a second night wasn't available. Lady confirmed aivwas booked the Sunday night only. I had the inconvenience of going elsewhere, also overbooked and moved once again. When I went to book in on the Sunday they could not trace booking and I paid seven pounds more

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