Grosvenor Hotel Adelaide 3 stars

Customer review rating (ALL Rating) 3.8/5 3,897 reviews

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125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade, 5000 ADELAIDE, Australia

Description

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

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Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Telephone
Fax +61 8 8407 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

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Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy danishes, cereal, fruit, juice, tea and coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  3,897 reviews

TripAdvisor Rating  3.0/5  3,064 reviews

Very Comfortable

Customer review rating 4.0/5

R C. Business - Confirmed reviews ALL

Very comfortable, however building work from construction site close by was disruptive to sleep.

Dear Ross C., We are delighted to hear that you found your stay very comfortable. However, we apologize for the disruption caused by the nearby construction site, which affected your sleep. We understand the importance of a peaceful environment for our guests and will do our best to minimize any inconveniences caused by external factors. Regarding the limited parking, we apologize for any inconvenience. We will continue to explore ways to improve the parking situation for our guests. Thank you for choosing to stay with us, and we hope to welcome you back to Grosvenor Hotel Adelaide for another comfortable stay. Sincerely, Ishwar Front Office Assistant Night Manager

Location

Customer review rating 5.0/5

Tony B. Business - Confirmed reviews ALL

Not bad a bit expensive

Dear Anthony B., Thank you for your feedback. We're glad to hear that you found our location satisfactory. We apologize if you felt the pricing was higher than expected. Your comments about the bed have been noted, and we will look into ways to improve the comfort of our beds for future guests. We appreciate your input and hope to have the opportunity to welcome you back to Grosvenor Hotel Adelaide for a more enjoyable stay. Sincerely, Ishwar Front Office Assistant Night Manager

Customer review rating 3.5/5

John W. Families - Confirmed reviews ALL

Value for money,

Dear John W., Thank you for your feedback. We are glad to hear that you found our hotel to be a good value for money. However, we apologize for the issues you encountered with the laundry access and the overall quality of the common areas. Your comments regarding the need for improvements, such as a fresh coat of paint and cleaner carpets, have been noted. We are constantly working to enhance the guest experience, and your feedback will help us in this process. We understand your suggestion for a microwave in the rooms and will consider it as we strive to improve our amenities. Please be assured that we will continue to look for ways to enhance our offerings to provide a better experience for our guests. Thank you for choosing to stay with us, and we hope to welcome you back for a more enjoyable stay in the future. Sincerely, Ishwar Front Office Assistant Night Manager

Absolutely fabulous

Customer review rating 5.0/5

Philip R. Solo - Confirmed reviews ALL

The experience was fantastic all the staff I met and had business with were absolutely fabulous I would recommend this hotel to anyone

Dear R. P., Thank you for your wonderful review! We are thrilled to hear that you had a fantastic experience at Grosvenor Hotel Adelaide. Your kind words about our staff mean a lot to us, and we are delighted that you would recommend our hotel to others. We look forward to welcoming you back for another fabulous stay in the future. Sincerely, Ishwar Front Office Assistant Night Manager

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The lobby is beautiful and the rooms were neat and tidy.

Dear Melissa H., Thank you for your feedback. We are pleased to hear that you found our hotel to be well-located and that you enjoyed our beautiful lobby. We are also glad that you found your room to be neat and tidy. Your comments regarding the instructions for the heating and cooling systems and the step into the bathroom have been noted. We will work on improving these aspects to ensure a more comfortable stay for our guests. Thank you for choosing to stay with us, and we hope to welcome you back to Grosvenor Hotel Adelaide in the future. Sincerely, Ishwar Front Office Assistant Night Manager

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Other web-users rate our hotel

  • 2,179 reviews 9.1/10 Location
  • 3,422 reviews 5.2/10 Room
  • 2,366 reviews 9/10 Service
  • 47 reviews 6.9/10 WiFi
  • 1,796 reviews 4.5/10 Comfort
  • 1,506 reviews 4.6/10 Cleanliness
  • 1,273 reviews 2/10 Amenities
  • 771 reviews 3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.