Hotel - Mercure Grosvenor Hotel Adelaide
Mercure Hotel Mercure Hotel

Mercure Grosvenor Hotel Adelaide

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3.0/5 2,370 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Hairdressing salon

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Our rooms

The 181 guest rooms at Mercure Grosvenor Hotel Adelaide are fresh, contemporary and inviting. Guests searching for hotels in Adelaide can choose from a range of accommodation styles including Standard,Superior, Privilege and Suites.Also located inside Mercure Grosvenor Hotel is the 3-star ibis Styles Adelaide Grosvenor, offering a choice of 64 comfortable Classic Rooms (previously known as Economy Rooms) with access to all of Mercure Grosvenor Hotel Adelaide's great facilities.

  • 181 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 6,839 reviews

Our guest reviews for Mercure Grosvenor Hotel Adelaide

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 2,370 reviews
AccorHotels certified review
Mark W. P. Friends - 18/04/2018
« Very ordinary. »

Elevator not working. Excerscie room not accessible. Multiple tags didn’t work the lock. No gym. Every breakfast bar one became a hassle as our room numbers were not on the list after registering the night before. Hotel needs facelift. $153 room is not great value.

AccorHotels certified review
Anonymous Business - 18/04/2018
« Disappointing »

Clean comfortable room, but overlooked, awful wifi. Would seek alternate accommodation next time.

AccorHotels certified review
Jodie Business - 18/04/2018
« Average »

Ok, the shower drain was not draining - reported issue and it was fixed. Very noisy with garbage trucks very early in the morning.

AccorHotels certified review
Niyi A. Business - 18/04/2018
« Average »

It was adequate

AccorHotels certified review
Peter W. Business - 17/04/2018
« Ordinary »

Ordinary, the lift had been broken for several weeks, no lift access to the car park, car park was very smelly, one lift was always slow and over crowded

AccorHotels certified review
Anonymous Families - 17/04/2018

I did not encounter any problems with my stay. the staff were friendly. I went to the buffet breakfast one morning. I was told if I had booked into the breakfast the previous day then it would be cheaper. I was not told about this process when I booked into the hotel. As it was I paid full price.

AccorHotels certified review
Ben V. Business - 17/04/2018
« Brilliant Stay »

We were so well looked after by Steph and her team, the hotel is a bit old but extremely comfortable and the service is next level.

AccorHotels certified review
Lindsay H. Couples - 17/04/2018
« We found (Wife & I) the overall staying experience excellent. »

Starting from the Reception, we found very courteous and the room very comfortable with excellent facilities. The continental breakfast facility in the morning was the best we had ever experienced, along with the underground parking most convenient. I would fully recommend staying at the Mercure Grosvenor Hotel to any one and if the need arose again would not hesitate in making another booking.

AccorHotels certified review
Brooke (. H. Couples - 16/04/2018
« never again! »

I have never been so dissapointed walking into a hotel room in my life. it was extremely small, the bed was tiny and rock hard, everything was old and the big clunky old window faced a dirty old wall. there are no decent facilities and staff were unhelpful. To top it off i paid decent money and therefore was angry that they could charge people so much for something that felt like a prison cell. never been this unhappy or ripped off with a hotel before. if it was half the price i paid i would have been ok because you get what you paid for but in tthis case i did not get what i paid for. i feel ripped off and very disapointed with the entire experience. lucky the breakfast was good tho. the only positive i havre.

AccorHotels certified review
Shirley K. Couples - 16/04/2018
« Very good enjoyable »

Enjoyable staff very abliging and helpful will stay again thank you Shirley K.

AccorHotels certified review
Anonymous Couples - 16/04/2018
« Very polite staff clean rooms great breakfast room »

Room a little small but adequate. Staff very polite and friendly. Great package deal. Good breakfast.

AccorHotels certified review
Gary G. Couples - 16/04/2018

There is not much you can improve . The staff here are extremely helpful and went out of their way to help in any way possible. I will be choosing the Mercure to stay next time i come to Adelaide. It is just a shame i didnt stay longer .

TripAdvisor review
Business - 16/04/2018
« Service and location »

This hotel is in a great location. Across the road from the Torrens parkways, Convention Centre and Casino. Plenty of restaurants within easy walking distance and easy access from the airport. Room are a good size but are a bit old school. Beds are good. Staff service is always noteworthy. Only issue this time was parking. The downstairs carpark is one of the tightest I've ever seen, very difficult! On top of that the lift to the car park wasn't working so you had to walk out to the street and in the driveway to access your car.

AccorHotels certified review
Garth Business - 15/04/2018
« Great location »

Very helpful and friendly staff, enjoyed my stay

AccorHotels certified review
Jason G. Business - 15/04/2018
« No issues »

2nights

AccorHotels certified review
Anonymous Couples - 15/04/2018
« Standard of room average mildew on cieling bird poo out window »

Need to know more local area Make bookings from desk Needed to offer help with luggage since lift to parking not working Guests should be made aware of parking cost at time of booking

AccorHotels certified review
Carly Business - 15/04/2018
« Disappointed »

Only 1 lift working, no free wifi and $20 for continental breakfast.

AccorHotels certified review
Philb Couples - 14/04/2018
« Great location, super friendly staff »

Nice to be in a "classic-old-style" hotel for a change, lots of space and a relaxed atmosphere - perfect location too. A coincidence however that one of the lifts was out or order for more than a week? Tiresome. And the rooms (we had two stays in the hotel) were somewhat devoid of storage space. Excellent breakfast, always just enough space.. But the bar closing at 10pm? A "surprise"! On the other hand I have never experienced such friendly and welcoming staff - they really are a tribute to your group, outstanding!

AccorHotels certified review
Linda Families - 13/04/2018
« Fabulous »

After a slight hiccup with our reservation, staff quickly resolved the issue & made us feel extremely welcome. Fabulous location, staff couldn’t do enough for us, overall great place to stay.

AccorHotels certified review
Anonymous Couples - 13/04/2018
« Not very pleasant »

Room was very stuffy and old.

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