ibis Issoire Hotel 3 stars

TripAdvisor rating 3.5/5 265 reviews
ibis Issoire
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+ 11 Services
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Room 1

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Skiing
Business services
  • Web corner

Hotel location

ibis Issoire

Rue Jean Bigot
63500
issoire
france

Tel: +33473896076

Fax: (+33)4/73894183

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AULNAT CLERMONT AIR At 35km / 21 miles

  • By helicopter

    ISSOIRE At 2km / 1 miles

  • By car

    ISSOIRE EXIT 12 At 0km / 0 miles

  • By train

    ISSOIRE At 1km / 0 miles

GPS :45.547809, 3.267855

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Standard Room with two single beds

  • Max. number of persons: ‌2
  • Area: From 15
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Standard Room with one double bed and one single bed

  • Max. number of persons: ‌3
  • Area: From 17
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of internationnal drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews for
ibis Issoire

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,615 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

265 reviews

Worst Ibis we stayed in.

Customer review rating 4.1/5

M C. Families - 09/07/2019 AccorHotels certified review

We arrived late afternoon. No welcome drink voucher. Maybe the staff used it themselves as they were sitting outside on the terrace smoking. There must be a separate area for that, I find it not done. If you do have a rewards programme, make sure that all the hotels actually follow it, because they hardly ever do. Very tacky "souvenirs" are all over the reception for sale. Lobby already felt pretty warm when we arrived. Bedroom too, smelled musty. AC was on 5 degrees, definitely not working. Why are HDMI entries on TVs never accessible. If you don't have the service of having Netflix or Prime, leave at least the possibility to your guests to access that from their own equipment. Why no sockets on both sides of the bed? Beds comfortable as usual. One shower door completely unnecessary as it bumps on the toilet. Shower leaked terribly, so bathroom looked like a pool afterwards. Very thin and bad quality towels. Breakfast was nice, with a very friendly breakfast attendant. Upon check out however, I asked why we were never informed of the AC outage. This was definitely already going on when we arrived. I got an excuse that it happened during the middle of the night. When I said that was not true, she changed her story to late evening. And then she wouldn't stop talking even when I asked if I could say anything. So I just left it at that. Horrible service! It is a shame as this Ibis is a great stop over for us. We tried it out for next trips, but unfortunately it is not a hotel that I would stay in again. Apologies for this not being briefly...

Dear Madam, During your stay at our hotel we accidentally ran out of air conditioning at the end of the day what the executive assistant explained to you when you left. However, upon your arrival it worked and as soon as it was malfunctioning posters were put in place. When you left the assistant tried to explain this without power since you did not want to take the time to listen to apologize on behalf of the institution. Too bad... Moreover, our employees do not allow themselves to use the good drinks of customers but it can be an oversight that will not happen again, as we say the error is human. We are sorry for all this inconvenience and wish you all the same a good continuation. And let's hope you're back with us again.

Not as good as it used to be

TripAdvisor rating 3.5/5

David M Couples - 17/06/2019 TripAdvisor review

We have stayed at this hotel on a number of occasions the last being 3 years ago. It has always met our expectations. Regrettably this time it was looking very tired and having stayed in Ibis Style Issoire is now looking very dated. The restaurant was nice but the Menu choices limited.

Dear, We thank you for taking the time to share your opinion. While we would have preferred your experience to be more enjoyable, your feedback and impressions are very important to us as they help us improve our services on a daily basis. The satisfaction of our customers is our priority, but apparently we did not succeed this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day. Please accept, Madam, Sir, our best regards.
Customer review rating 4.1/5

Anonymous Couples - 14/06/2019 AccorHotels certified review

Friendly welcoming staff. Hotel was what we were expecting as stayed previously.

Dear BRIAN A., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very pleasing.

Customer review rating 4.1/5

G S. M. Couples - 17/05/2019 AccorHotels certified review

A comfortable bed and a good breakfast.

Dear GORDON M., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable Clean Staff attentive and helpful.

Customer review rating 4.1/5

Keith P. Families - 17/04/2019 AccorHotels certified review

Excellent

Dear KEITH P., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good nights stay

Customer review rating 4.1/5

Terry D. Couples - 14/04/2019 AccorHotels certified review

Friendly reception staff, comfortable bar, alongside Courtpaille, good nights sleep and exellent breakfast

Dear TERRY D., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok

Customer review rating 4.1/5

G D. Couples - 03/04/2019 AccorHotels certified review

Man at desk on arrival was very helpful and polite ,the toilet has not been flushed or cleaned but we were too tired to complain. The lady at breakfast was unhelpful and did not bother to explain our bill due to language barrier.

Dear GERARD d., Thank you for taking the time to tell us about your experience at the ibis Issoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

It was in the average ok.

Customer review rating 4.1/5

Amiel O. Business - 18/03/2019 AccorHotels certified review

I've been treated better in hotels.

Dear AMIEL O., Thank you for taking the time to tell us about your experience at the ibis Issoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mr Lindsay D.

Customer review rating 4.1/5

L.k.d. Families - 12/02/2019 AccorHotels certified review

perfect

Dear LINDSAY D., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One night in Issoire

Customer review rating 4.1/5

Fred C. Business - 11/02/2019 AccorHotels certified review

Very nice staff always willing to help

Dear FREDERIC C., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business Trip

Customer review rating 4.1/5

Michael Business - 05/02/2019 AccorHotels certified review

Due to the motorway closure going south, we decided to stay in your hotel. I checked the rate on my phone as we stopped in the Carrefour car park but was charged a higher rate by your receptionist who was very friendly but firm. My loyalty card 10% discountapparently only worked on-line. When the heating/air conditioning failed your receptionist was very helpful offering to move us or gave us an electric fan heater. Your team were all very friendly and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Nights Stay in Issoire

Customer review rating 4.1/5

Terry Couples - 02/12/2018 AccorHotels certified review

Well located hotel, friendly and helpful reception desk, bar pleasant place to chill

Dear TERRY D., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location good hotel GREAT PRICE

Customer review rating 4.1/5

Steve T. Families - 12/11/2018 AccorHotels certified review

Overnight back from the south of france good sized room for a Ibis bed a little tired but a good nights rest.

Dear STEVE T., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stopover

Customer review rating 4.1/5

D. C. Families - 12/11/2018 AccorHotels certified review

We used. This as a stopover. It was such a pleasant stay we may use it more often on our travels through the area.

Dear DAVID C., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice stay

Customer review rating 4.1/5

Anonymous Business - 29/10/2018 AccorHotels certified review

overall nice stay. The first room had a bad smell but was changed ad no more issue.

Dear BOB W., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

RAS

Customer review rating 4.1/5

Anonymous Business - 05/10/2018 AccorHotels certified review

RAS

Dear FRANCK B., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

a totally suib standard hotel

Customer review rating 4.1/5

H. Couples - 12/09/2018 AccorHotels certified review

A poor room on the ground floor, making it difficult to slee with the window open. We ate in and paid far too much for a dreadful meal Probably a new low in using IBIS for the past 30 years, so we shall probably NOT use you again.

Dear JOHN H., Thank you for taking the time to tell us about your experience at the ibis Issoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Friendly staff and a comfortable room

Customer review rating 4.1/5

Eric B. Couples - 10/09/2018 AccorHotels certified review

Staff were very friendly and helpful, they were very good at speaking English, which was a great help. One criticism though, they need educating in bar work. We asked for a gin and tonic, but were served a vodka and tonic, with no ice or lemon, and the threw away the unused tonic!

Dear ERIC B., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.1/5

Suzanne C. Families - 08/09/2018 AccorHotels certified review

Comfortable and welcoming. The staff were extremely helpful.

Dear SUZANNE C., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mrs S B.

Customer review rating 4.1/5

Mrs S. B. Couples - 07/09/2018 AccorHotels certified review

A comfortable nights stay, excellent breakfast and helpful staff

Dear SHELAGH B., We very much appreciate your comments regarding your stay at the ibis Issoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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