Mercure Millau Hotel 4 stars

Welcoming and comfortable

Slightly outdated facility, not really Mercury standards

Without exception the staff could not have been nicer, very helpful and VERY pleasant. The breakfast was great, unfortunately the evening meal was a bit hit and miss and certainly some of it could have been hotter. The only real down side was the parking for out big car also the extra luggage with our dog getting to and from the park but it was very secure.

I think that it is time to refurbish your bathrooms. Ours was a little tired and worn. Why do you only provide one bottle of water when you know that the booking is for two people?

16 euros for parking is outrageous and the highest we have ever encountered at an Accor property. We parked on the street for free. The room decor was very tired, carpet stained & paint flaking on bathroom ceiling. Tile grout dirty and towels very thin.

We come down to this hotel from time to time and got satisfied

friendly reception and clean room- good dinner breakfast ends at 10 a bit early for vacation parking convenient

The staff in the hotel were very friendly and helpful. Our room was clean, comfortable and nicely decorated, plus it had a wonderful view over Millau to the famous Viaduct and the beautiful hills that surround the city. The breakfast buffet provided was good with lots of choice. Just a few things to note for constructive criticism: the fabric of the building is rather outdated, especially the exterior of the building which could do with a facelift, and the windows in our room seemed to be single-glazed and let in lots of draughts!

Parfait

I came for the Running event ‘Les Templiers’ and the hotel adapted the service for the runners (menus and early breakfast). Amazing view from my room. Clean and quiet hotel. I had a fantastic experience and will definitely come back.

Friendly and helpful staff, comfy bed and a quiet night.

The hotel is located in the centre of Millau and we paid a little more for balcony with views to the bridge. Absolutely lovely sat there on pleasant evening with a drink or two. Within easy walks from the hotel were lots of good places to eat and watch the world go-by. Millau is a lovely town to spend an evening What let it down were :- paper cups - we asked and were provided with proper ones, only 2 little things of milk - fortunately brought our own and, although they make a big thing of the coffee machine in the room, only provided 3 'pods'. Carpet was worn and stained and the communal decor was very dated. So it was a great place to stay but if you pay for a 'prestige' room, do expect it to live up to the title.

From the warm welcome received from reception staff to the equally warm and friendly farewell we couldn’t fault this hotel. Our room, a Privilege, was perfect with a great view of the viaduct and the town. At first we couldn’t work the air conditioning but after speaking to reception it was fixed immediately. The room was clean and comfortable, love the toiletries and the slippers, the free drinks also is a nice touch and they were very welcome. The hotel is in a great location. Breakfast was excellent, just a shame the restaurant wasn’t open at weekend.

The Mercure Millau hotel was a nice place to stay. From the start the hotel staff were nice and helpful. The parking was down the road and entry operated by staff making it secure. The room was clean and tidy and the view from my room was great. The location was near the center and plenty of places to eat. The bar was ok and a nice place by a fountain to sit and enjoy the evening.

Dirty carpets, smelly corridors. The restaurant was closed in the evening. The whole hotel needs a face lift. Breakfast was OK. Will not stay there again.