Hotel - Mercure Millau Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Millau Hotel

1 Place de la Tine 
12100  MILLAU
FRANCE

313 reviews
TripAdvisor Rating Based on 313 reviews
See rates
Best price guarantee
From
From 95.00 EUR Non member rate
From 90.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Beach and water sports
    • Kayaking
    • Rafting

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Beach and water sports
    • Kayaking
    • Rafting
  • Other sports activities
    • Bicycle hire facilities
    • Bowling

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-13:30/19:00-21:30

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different room categories: a Standard Room or Privilege Room with a wider range of services.

  • 57 rooms
  • 26 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 8 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 995 reviews

Our guest reviews for Mercure Millau Hotel

100% certified reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 313 reviews
Certificate of excellence 2016
AccorHotels certified review
Mark A. J. Couples - 10/07/2017
« From the minute you walk in the door Patrick makes the experience an absolute pleasure  »

Lovely room, great location and Patrick was exceptional

AccorHotels certified review
Pere R. Couples - 09/07/2017
« excellent »

excellent

AccorHotels certified review
Torres Couples - 06/07/2017
« Good view, room needs updating. »

Check in and out was confusing. We prepaid the room but upon check out was asked for payment again. Still in Europe so when we get home we will check our statements to be sure we did not pay twice.

AccorHotels certified review
David B. Couples - 27/06/2017
« The Bridge »

Nice room with a view and good secure parking

AccorHotels certified review
Paul. Couples - 18/06/2017
« We like. »

Exceeded our expectations. The view over the town with the bridge in the distance was a joy. The room was everything we expected and more. My wife wanted to stay for longer !

AccorHotels certified review
Graeme H. Couples - 15/06/2017

Very pleasent, friendly staff, secure parking,great continental breakfast.

AccorHotels certified review
Amanda Couples - 05/06/2017
« Mrs Amanda Cullup »

Very pleasant, clean room, polite staff and good breakfast with plenty of choices.

AccorHotels certified review
Mary R. Couples - 02/06/2017
« No air conditioning & no refrigerator & no walk-in shower, only a bath but a Stunning view »

Ok Extremely sleepless night due to no air conditioning!..

AccorHotels certified review
E L. Couples - 28/05/2017
« Very tired hotel and overpriced »

The air-conditioning unit in the bedroom was very old and did not function properly. The room was very warm. The room also looked very tired and the furniture looked very cheap. Not what I would have expected from a 4* hotel. The only 4* element was the food and drink prices. Very disappointed with the whole experience.

AccorHotels certified review
Anonymous Couples - 02/05/2017

Was disappointed to find we had previously stayed in this building when it was an Ibis. Rooms recently decorated but not a higher standard that we expected from the Mercure brand. Accessibility by car difficult and cost of overnight car park not clearly shown on website at booking, thought 15€ pricey and 10€ would be more acceptable. Decided to give restaurant a try as we were tired and food was fine but confusion over menu, we were not advised wine and coffee included so ordered beers and coffees and paid extra. When we queried it cost if one coffee was removed! Bed comfortable and we slept well. Not good value for money.

AccorHotels certified review
Anonymous Couples - 18/04/2017

Very pleasant.

AccorHotels certified review
Anonymous Couples - 03/04/2017

Nice people quiet room good view big bathroom and bath! Restaurant not open!!!

AccorHotels certified review
Anonymous Couples - 29/03/2017

The stay was overall satisfactory, however we booked the hotel because it advertised air conditioning. It does have an air conditioner which was centrally turned off until June. I think that should be stated in advertising i.e the air con is available June- September. Also our phone had no dial tone and definitely did not work. Also we were charged an extra €32 for breakfast which we didnt have. The extra charge was deducted when we pointed it out, but luckily we checked the bill.

TripAdvisor certified review
Couples - 26/03/2017
« Review »

The carpet was really dirty and the overall decor was dated. The reception was good and the service at breakfast lovely. But this was the most expensive hotel on our trip and it was very shabby. Parking in $15 extra unless you want to find a spot on the street and after six you do not pay.

Our hotel has responded to the review
Our hotel has responded to the review

Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Millau. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. A.GROUSSET Directeur

AccorHotels certified review
Anonymous Families - 12/02/2017

Staff was very friendly, everything was nice appart from the lack of.double glazing which meant that I had a bad night because of outside noise. The bathrooms need a bit of updating , you can clearly hear the plumbing from the room above.

AccorHotels certified review
Anonymous Couples - 23/01/2017

HOTEL QI DATE UN PEU MAIS TRES AGREABLE

AccorHotels certified review
Anonymous Families - 28/12/2016

Not granted any upgrade to superior or privilege room despite availability of these and my platinum status. The reception told me that they could make visit another room at a lower level that was not as good as mine. Made me feel I was not welcome, that I was just tolerated here :-( Everything else correct except at breakfast when I asked if they had other eggs than battery-caged eggs, I was told that the eggs were not battery-caged though the fact was visible to clients as these eggs were stamped with the Reference for battery-caged eggs. Revolting. No locked safe in the room, no minibar, the room was cold and heating hardly warm despite being end of December.

AccorHotels certified review
Anonymous Couples - 07/12/2016

Your desk clerk, Patrick, was excellent. The room was very nice. The breakfast was poor. Garage helpful but difficult to negotiate. Will certainly stay again when next in Millau.

AccorHotels certified review
Anonymous Couples - 01/11/2016

Lovely hotel, great location and very friendly staff.

AccorHotels certified review
Anonymous Families - 23/10/2016

Great stay!

Our most recent 20 reviews
See more reviews
In partnership with Powered by

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 95.00 EUR Non member rate
From 90.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 90 m ibis Millau
ibis Millau Hotel
From
From 88.20 EUR Non member rate
From 83.79 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in MILLAU
See rates