Mercure Millau Hotel 4 stars

TripAdvisor rating 3.5/5 428 reviews
Mercure Millau Hotel
See on a map
+ 18 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

Four meeting rooms and an open area (100 person capacity), a private, secure car park (on reservation) and free Wi-Fi. At this Mercure Hotel , you are assured of personalised planning for your business meeting or your leisure trip with friends or family.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Beach and water sports
  • Other sports activities
Business services
  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Millau Hotel

1 Place de la Tine
12100
millau
france

Tel: +33565592900

Fax: (+33)5/65592901

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    MONTPELLIER At 130km / 80.79 miles

  • By plane

    TOULOUSE At 200km / 124.29 miles

  • By helicopter

    LARZAC AERODROME At 25km / 15.54 miles

  • By train

    MILLAU At 0.5km / 0.31 miles

GPS :44.100674, 3.0792

Our accommodations

Choose from different room categories: a Standard Room or Privilege Room with a wider range of services.

Classic Room with 1 double bed

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with viaduct view and 1 double bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with viaduct view, 1 double bed and 1 single bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with viaduct view and 1 double bed

  • Max. number of persons: ‌2
  • Area: From 27
  • Views: Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with twin beds

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite with viaduct view and 1 double bed

  • Max. number of persons: ‌2
  • Area: From 39
  • Views: Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

AU BOUCHON DE LA FONTAINE

Type of cuisine: Regional

The "Au Bouchon de la Fontaine" restaurant offers traditional cuisine accompanied by our Grands Vins Mercure wines. The restaurant is open from 12 noon to 1.30pm and from 7pm to 9.30pm. Please contact us to find out what days the restaurant is open.

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BISTROT DE LA TINE

Photo non contractuelle / Strictly non binding

Enjoy a drink in the warm and friendly atmosphere of the bar, open 24 hours a day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 236 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Millau Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

1,915 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

428 reviews

Friendly very helpful staff, hotel disappointing, not up to 4 * standard

Customer review rating 4.0/5

Jo Couples - 15/06/2019 AccorHotels certified review

The staff could not be faulted as they were very helpful and friendly. The hotel doesn't live up to its advertised standard. First impressions - the doorway and entrance were littered with what looked like sawdust. This still hadn't been cleared away by the next morning. Furniture, decor and carpets tired. One small bottle of water as a welcome in our room wasn't really adequate for the star rating.

Dear TONY B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur

Satisfied but overpriced breakfast

Customer review rating 4.0/5

Julie A. R. H. Couples - 07/06/2019 AccorHotels certified review

We liked our room with the balcony. It was a good size and fairly comfortable bed and pillows. We felt the breakfast was overpriced at €16 pp given what was available. We stay in premier inns on a regular basis and their beds and pillows are superior and their breakfasts at £9.50 pp are far superior. It is also expensive parking.

Dear JULIE HEWITT H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur

Friendly staff and comfortable room.

Customer review rating 4.0/5

Sue R. Couples - 02/06/2019 AccorHotels certified review

We only had a brief overnighter on our way to Spain but had a very pleasant and comfortable stay.

Dear SUE R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

The staff were lovely

Customer review rating 4.0/5

Ju… Families - 24/05/2019 AccorHotels certified review

we had forgotten to book parking and the staff accommodated is which was extremely kind.

Dear JULIAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

not of the standard we expect when choosing a Mercure Hotel

Customer review rating 4.0/5

Linda D. Couples - 23/05/2019 AccorHotels certified review

extremely disappointed with the quality of the room which can only describe as shabby with the carpet smelling of body odour. Had this been the first Mercure hotel we’d stayed in it would have been the last. If we had wanted to stay in an Idis hotel we’d have booked one!

Dear LINDA D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur
Customer review rating 4.0/5

Angela F. Couples - 08/05/2019 AccorHotels certified review

Welcoming and comfortable

Adequate

Customer review rating 4.0/5

Colon P. Couples - 15/04/2019 AccorHotels certified review

Slightly outdated facility, not really Mercury standards

Dear COLIN P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur

good stopover

Customer review rating 4.0/5

David F. Couples - 08/04/2019 AccorHotels certified review

Without exception the staff could not have been nicer, very helpful and VERY pleasant. The breakfast was great, unfortunately the evening meal was a bit hit and miss and certainly some of it could have been hotter. The only real down side was the parking for out big car also the extra luggage with our dog getting to and from the park but it was very secure.

Dear DAVID A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur
Customer review rating 4.0/5

Peter Couples - 01/04/2019 AccorHotels certified review

I think that it is time to refurbish your bathrooms. Ours was a little tired and worn. Why do you only provide one bottle of water when you know that the booking is for two people?

This is not a 4 star hotel

Customer review rating 4.0/5

Fiona Couples - 05/03/2019 AccorHotels certified review

16 euros for parking is outrageous and the highest we have ever encountered at an Accor property. We parked on the street for free. The room decor was very tired, carpet stained & paint flaking on bathroom ceiling. Tile grout dirty and towels very thin.

Dear FIONA C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur

Good enough to come back again

Customer review rating 4.0/5

P. Couples - 07/01/2019 AccorHotels certified review

We come down to this hotel from time to time and got satisfied

a pleasant stay

Customer review rating 4.0/5

Heinz Couples - 27/12/2018 AccorHotels certified review

friendly reception and clean room- good dinner breakfast ends at 10 a bit early for vacation parking convenient

Dear HEINZ T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Very pleasant weekend in Millau

Customer review rating 4.0/5

A M. Families - 11/12/2018 AccorHotels certified review

The staff in the hotel were very friendly and helpful. Our room was clean, comfortable and nicely decorated, plus it had a wonderful view over Millau to the famous Viaduct and the beautiful hills that surround the city. The breakfast buffet provided was good with lots of choice. Just a few things to note for constructive criticism: the fabric of the building is rather outdated, especially the exterior of the building which could do with a facelift, and the windows in our room seemed to be single-glazed and let in lots of draughts!

Dear ALISTAIR M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Excellente

Customer review rating 4.0/5

Pierre Business - 24/10/2018 AccorHotels certified review

Parfait

Great location and very good service.

Customer review rating 4.0/5

Fan T. Solo - 22/10/2018 AccorHotels certified review

I came for the Running event ‘Les Templiers’ and the hotel adapted the service for the runners (menus and early breakfast). Amazing view from my room. Clean and quiet hotel. I had a fantastic experience and will definitely come back.

Dear FANNY T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Comfortable, clean and friendly.

Customer review rating 4.0/5

James W. Business - 11/10/2018 AccorHotels certified review

Friendly and helpful staff, comfy bed and a quiet night.

Dear JAMES W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Best location, let down by penny-pinching

Customer review rating 4.0/5

J &. K. Couples - 03/10/2018 AccorHotels certified review

The hotel is located in the centre of Millau and we paid a little more for balcony with views to the bridge. Absolutely lovely sat there on pleasant evening with a drink or two. Within easy walks from the hotel were lots of good places to eat and watch the world go-by. Millau is a lovely town to spend an evening What let it down were :- paper cups - we asked and were provided with proper ones, only 2 little things of milk - fortunately brought our own and, although they make a big thing of the coffee machine in the room, only provided 3 'pods'. Carpet was worn and stained and the communal decor was very dated. So it was a great place to stay but if you pay for a 'prestige' room, do expect it to live up to the title.

Dear JOHN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Great hotel in perfect location

Customer review rating 4.0/5

Christine F. Couples - 24/09/2018 AccorHotels certified review

From the warm welcome received from reception staff to the equally warm and friendly farewell we couldn’t fault this hotel. Our room, a Privilege, was perfect with a great view of the viaduct and the town. At first we couldn’t work the air conditioning but after speaking to reception it was fixed immediately. The room was clean and comfortable, love the toiletries and the slippers, the free drinks also is a nice touch and they were very welcome. The hotel is in a great location. Breakfast was excellent, just a shame the restaurant wasn’t open at weekend.

Dear CHRISTINE F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Nice place to stay

TripAdvisor rating 3.5/5

markheydon Solo travel - 15/09/2018 TripAdvisor review

The Mercure Millau hotel was a nice place to stay. From the start the hotel staff were nice and helpful. The parking was down the road and entry operated by staff making it secure. The room was clean and tidy and the view from my room was great. The location was near the center and plenty of places to eat. The bar was ok and a nice place by a fountain to sit and enjoy the evening.

Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Millau. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs A.GROUSSET Directeur

Disappointing

Customer review rating 4.0/5

N. Couples - 30/08/2018 AccorHotels certified review

Dirty carpets, smelly corridors. The restaurant was closed in the evening. The whole hotel needs a face lift. Breakfast was OK. Will not stay there again.

Dear CHRIS N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in millau