Mercure Millau Hotel

Very pleasent, friendly staff, secure parking,great continental breakfast.

Very pleasant, clean room, polite staff and good breakfast with plenty of choices.

Ok Extremely sleepless night due to no air conditioning!..

The air-conditioning unit in the bedroom was very old and did not function properly. The room was very warm. The room also looked very tired and the furniture looked very cheap. Not what I would have expected from a 4* hotel. The only 4* element was the food and drink prices. Very disappointed with the whole experience.

Was disappointed to find we had previously stayed in this building when it was an Ibis. Rooms recently decorated but not a higher standard that we expected from the Mercure brand. Accessibility by car difficult and cost of overnight car park not clearly shown on website at booking, thought 15€ pricey and 10€ would be more acceptable. Decided to give restaurant a try as we were tired and food was fine but confusion over menu, we were not advised wine and coffee included so ordered beers and coffees and paid extra. When we queried it cost if one coffee was removed! Bed comfortable and we slept well. Not good value for money.

Very pleasant.

Nice people quiet room good view big bathroom and bath! Restaurant not open!!!

The stay was overall satisfactory, however we booked the hotel because it advertised air conditioning. It does have an air conditioner which was centrally turned off until June. I think that should be stated in advertising i.e the air con is available June- September. Also our phone had no dial tone and definitely did not work. Also we were charged an extra €32 for breakfast which we didnt have. The extra charge was deducted when we pointed it out, but luckily we checked the bill.

Staff was very friendly, everything was nice appart from the lack of.double glazing which meant that I had a bad night because of outside noise. The bathrooms need a bit of updating , you can clearly hear the plumbing from the room above.

HOTEL QI DATE UN PEU MAIS TRES AGREABLE

Not granted any upgrade to superior or privilege room despite availability of these and my platinum status. The reception told me that they could make visit another room at a lower level that was not as good as mine. Made me feel I was not welcome, that I was just tolerated here :-( Everything else correct except at breakfast when I asked if they had other eggs than battery-caged eggs, I was told that the eggs were not battery-caged though the fact was visible to clients as these eggs were stamped with the Reference for battery-caged eggs. Revolting. No locked safe in the room, no minibar, the room was cold and heating hardly warm despite being end of December.

Your desk clerk, Patrick, was excellent. The room was very nice. The breakfast was poor. Garage helpful but difficult to negotiate. Will certainly stay again when next in Millau.

Lovely hotel, great location and very friendly staff.

Great stay!