ibis Millau Hotel 3 stars

TripAdvisor rating 3.5/5 403 reviews
ibis Millau
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Room 1

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This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Web corner

Hotel location

ibis Millau

Rue du Sacré Coeur
12100
millau
france

Tel: +33565592909

Fax: (+33)5/65592901

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    MONTPELLIER At 130km / 80.79 miles

  • By helicopter

    AERODROME DU LARZAC At 25km / 15.54 miles

  • By train

    MILLAU At 0.8km / 0.5 miles

GPS :44.100593, 3.080159

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews for
ibis Millau

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,627 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

403 reviews

Good value

Customer review rating 4.1/5

Paul W. Couples - 31/03/2019 AccorHotels certified review

Efficient friendly check in. Room adequate and clean, but towels could be improved in both quality and number. Wanted to eat in restaurant having driven 600 miles but were not told it closed very promptly at 10pm. Attitude of waitress when we went to go in at 10:04 was surly and unhelpful. Pleased to say the hotel receptionist sorted out a meal for us by speaking directly to chef. Hotel is well located in the beautiful town of Millau and the car parking is very welcome.

Dear PAUL W., We very much appreciate your comments regarding your stay at the ibis Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Okay for the money...just!

Customer review rating 4.1/5

Gavt Friends - 28/01/2019 AccorHotels certified review

Not a bad hotel, just lacking a bit of character even for an Ibis. Very handy location for the centre of Millau, there is a boulangerie/patisserie opposite that sells lovely cakes. Room 411 had a reasonable view of the bridge. Rooms large enough but dated and in need of modernisation...they would have been lovely in the 90’s but the world has moved on now. Difficult to find even with sat nav, but got there in the end. Local car park was 2€ that covered from 17:40 until 09:40 the next morning and was about 30m from the reception door,

Dear GAVIN T., Thank you for taking the time to tell us about your experience at the ibis Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur

Not a good standard overall

Customer review rating 4.1/5

Mark Solo - 20/01/2019 AccorHotels certified review

Central heating system noisy at night and decor looked tired and need of some investment

Dear MARK L., Thank you for taking the time to tell us about your experience at the ibis Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur

Comfortable but the room was a bit jaded

Customer review rating 4.1/5

Anonymous Couples - 06/11/2018 AccorHotels certified review

Pleasant. We thought the breakfast was expensive so we ate elsewhere. We had a disabled accessible room. The bathroom was well equipped but the bed was too low with no hand grips.

Dear JENNIFER B., We very much appreciate your comments regarding your stay at the ibis Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Very good

Customer review rating 4.1/5

Elaine Couples - 22/10/2018 AccorHotels certified review

Friendly and helpful staff. Firm bed, warm shower, plenty of choice at breakfast.

Dear ELAINE B., We very much appreciate your comments regarding your stay at the ibis Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Very comfortable and very good breakfast

Customer review rating 4.1/5

Maria J. P. Families - 22/10/2018 AccorHotels certified review

We arrived really late with young kids, but they were really responsive and efficient. Very good breakfast, above expectations,.

Dear MARIA JESUS p. MARTIN, We very much appreciate your comments regarding your stay at the ibis Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Excellent location with a great room and very helpful reception

Customer review rating 4.1/5

Keith S. Couples - 20/09/2018 AccorHotels certified review

Very good hotel to stay in right in the centre of Millau, helped upon our arrival with parking for our bikes, and luggage. Room was excellent with a good view out to the front of the hotel. All the staff were very polite and friendly.

Dear KEITH s., We very much appreciate your comments regarding your stay at the ibis Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

303den

Customer review rating 4.1/5

Dennis Couples - 11/09/2018 AccorHotels certified review

Good apart from nowhere to park whilst checking in. Entrance to public car park very confusing

Dear DENNIS D., Thank you for taking the time to tell us about your experience at the ibis Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur

Mrs r. Very bad

Customer review rating 4.1/5

J R. Families - 10/09/2018 AccorHotels certified review

Not good, the hotel is really very run down. The rooms were ok but very tired. The gentleman named Frederic was really lovely and made us very welcome. Thank God for him being at the reception desk. We had to pay extra for the car park . 16 euros. Too expensive. We should smell tobaco in the corridors and it was very noisy. We will not recommend the hotel and will stay somewhere else . It was very expensive.

Dear JEANNICK r., Thank you for taking the time to tell us about your experience at the ibis Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur

Always a great stop on our way to Spain

Customer review rating 4.1/5

Hsm Couples - 09/09/2018 AccorHotels certified review

All the basics, comfortable beds, dog allowed, staff service excellent , centre of town easy to find a place for evening meal.

Dear HILARY M., We very much appreciate your comments regarding your stay at the ibis Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

The hotel is quite shabby, needs refurbishment

Customer review rating 4.1/5

Paul Couples - 29/08/2018 AccorHotels certified review

The staff were very polite and friendly. The room was a real disappointment. It was in a poor state and needs urgent refurbishment. In addition to the poor state of the room, the air conditioning didn't seem to work and it was a warm night. Not a great night's sleep.

Dear PAUL N., Thank you for taking the time to tell us about your experience at the ibis Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur

Comfortable stay

Customer review rating 4.1/5

Cyclette Couples - 15/06/2018 AccorHotels certified review

All that was needed for a cycle tour of the region. Comfortable, large room with efficient a/c. Easy walking distance of historic central area. Reception provided a map and directions, but did not appear to speak English. (Maybe to encourage our own French?) Bikes were secured in the nearby garage area. We avoided breakfast as it seemed a bit expensive but it was easy to eat nearby. We had one evening meal in the shared Mercure Hotel facility, It wasnt that noteworthy - but ok for hotel food. Hotel just 4 mins by bike to the station (coach connections, no trains nowadays). Convenience store just over the road. Very interesting town.

Dear CLAIRE K., We very much appreciate your comments regarding your stay at the ibis Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Very nice hotel

Customer review rating 4.1/5

Julie Couples - 30/05/2018 AccorHotels certified review

The hotel was very nice,staff friendly,rooms were nice and clean apart from no hairdryer in the bathroom,we stayed for breakfast but with our disappointment there was no plates to use,also had to asked several times for some eggs,then there was no bread once my eggs were ready which they went hard,asked twice for some bread so did another customer,we stay in a lot of ibis hotels and there was no extra selection of hams or cheeses like we normally get in the hotels,after leaving ur hotel we stayed again in an ibis in Lyon,there was more of a selection of cold meats and cheese in that hotel x

Dear JULIE B., Thank you for taking the time to tell us about your experience at the ibis Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur

Jonathan L.

Customer review rating 4.1/5

Jonathan L. Solo - 11/11/2017 AccorHotels certified review

Hotel staff accomadating. Room and bed...the worst I've ever expereinced in my Ibis staying nights. The room smelled and the bed was nothing more than a shelf with a thin matress. Aweful.

Dear JONATHAN L., Thank you for taking the time to tell us about your experience at the ibis Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur

Perfect

Customer review rating 4.1/5

Hans Couples - 11/11/2017 AccorHotels certified review

Excellent attention by staff; room bigger than usual; fine view of the viaduct

Dear JOHAN H., We very much appreciate your comments regarding your stay at the ibis Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Unimpressive, badly planned tired twin with dear breakfast and parking

Customer review rating 4.1/5

Richard O. Friends - 16/10/2017 AccorHotels certified review

Two hotels in one with check-in computers not linked. ("We don't have a reservation for you. Oh, you're in the wrong hotel. please go 3 metres to the hotel next door and I'll check you in on the other computer through this arch!"). Twin room was large, but ancient bathroom. Twin beds squeezed in one corner side-by-side, more like double with twin mattress. Not possible to relocate 1 bed away from side by side to seperate beds, despite booking being for 2 elderly men. Not even possible for bedside table between beds. Stupid and annoying. Attitude of surly receptionist meant complaint would be pointless.Breakfast twice the price of the splendid Ibis Budget at Tours North and not really different so didn't bother. Exhorbitant car park charge. Didn't bother. Arrived here from Lleida (Spain) Ibis, which is also 2 hotels in one, but 100% better experience, (even though check-in computers still not linked, with 1 receptionist moving from hotel to hotel) I'm an Ibis Budget fan and was expecting a step up in standard when paying for the next level up, in Millau. Very dissapointed and would not reccommend.

Dear RICHARD O., Thank you for taking the time to tell us about your experience at the ibis Millau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A.GROUSSET Directeur

Very comfortable with what we expected

Customer review rating 4.1/5

Name Friends - 25/09/2017 AccorHotels certified review

Good value room was comfortable for our needs but the beds were a bit small for our needs

Dear JEAN PIERRE W., We very much appreciate your comments regarding your stay at the ibis Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Perfect for tired travelers

Customer review rating 4.1/5

Debbie A. Couples - 25/09/2017 AccorHotels certified review

We try to only stay at Ibis Always clean and very good breakfast.

Dear DEBORAH A., We very much appreciate your comments regarding your stay at the ibis Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

Basic but comfortable

Customer review rating 4.1/5

Mike L. Friends - 22/09/2017 AccorHotels certified review

We needed an overnight in Millau to visit the town and the bridge. We chose the Ibis because of price and location and we have no complaints about the quality of our stay. As the title says, basic but comfortable

Dear MICHAEL l., We very much appreciate your comments regarding your stay at the ibis Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

G D.

Customer review rating 4.1/5

G D. Couples - 21/09/2017 AccorHotels certified review

The hotel was clean and in a great location, staff were and helpful. We would stay here again.

Dear GERARD D., We very much appreciate your comments regarding your stay at the ibis Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur
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