Novotel Sydney International Airport (formerly Mercure) Hotel 4.5 stars

TripAdvisor rating 4.0/5 2,271 reviews
Novotel Sydney International Airport (formerly Mercure)
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Hotel extras

  • 1km from the International Airport

  • 24-hour In-room Dining

  • Wi-Fi Internet access (free for Le Club AccorHotels Loyalty members)

  • Shuttle bus service to Sydney Airport ($7 per person per way)

  • Go-Get Carshare

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Golf
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Novotel Sydney International Airport (formerly Mercure)

22 Levey Street
2205
wolli creek
australia

Tel: +61295182000

Fax: (+61)2/95182002

Contact email

Check-in from 14h00

Check out up to 11h00

  • Sydney Buses :   Airport Shuttle Levey Street

  • By plane

    SYDNEY At 0km / 0 miles - Shuttle paying

GPS :-33.934074, 151.156647

Currently, close to our hotel

The Powerhouse Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 7.3 km

Sydney International Boat Show

From 01/08/2019 to 05/08/2019

At 7.8 km

The Australian National Maritime Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 8.1 km

Pacific Gallery, Sydney, visit

From 01/01/2012 to 31/12/2019

At 9.1 km

The National 2019

From 30/03/2019 to 21/07/2019

At 9.1 km

Visit the Art Gallery of New South Wales

From 01/01/2011 to 31/12/2019

At 9.1 km

Sculpture by the Sea

From 24/10/2019 to 10/11/2019

At 12 km

Colorfest Sydney

From 31/08/2019 to 31/08/2019

At 24 km

Ecotourism at Tree Top Adventure Park Sydney, leisure

From 01/01/2019 to 31/12/2019

At 28 km

Our accommodations

Offering striking views over Cooks River, Cahill Park and Sydney Airport, guest rooms at Novotel Sydney International Airport are modern, spacious and tastefully appointed. Guests staying at this contemporary Sydney Airport hotel are within easy reach of the airport, however, they can still rest undisturbed by airport activity. Guest rooms are located away from all direct flight paths, and each room features double glazed windows and blackout curtains to ensure a perfectly restful night's sleep.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: ‌2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR ROOM, 2 Double Size Beds

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Airport view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: ‌2
  • Area: From 32
  • Views: Park view, Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

DELUXE ROOM, 2 Queen Size Beds

  • Max. number of persons: ‌4
  • Area: From 32
  • Views: Park view, Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

EXECUTIVE ROOM, 1 King Size Bed

  • Max. number of persons: ‌2
  • Area: From 32
  • Views: Park view, Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

FAMILY ROOM, 1 King Size Bed and 2 Single Size Beds

  • Max. number of persons: ‌4
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

DELUXE SUITE, 1 King Size Bed

  • Max. number of persons: ‌4
  • Area: From 52
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Seasons Cafe, Restaurant & Bar

Type of cuisine: International

Seasons Cafe, Restaurant & Bar is back better than ever before. Experience our stylish facilities featuring pink and green botanical touches with a relaxed ambience that takes you from day to night.

THE BRADLEY

Photo non contractuelle / Strictly non binding

For guests who wants to enjoy a drink or two, The Bradley's awaits. Here you will find comfortable lounge seats that feel cosy as home. If you like sport, the large screens and Fox Sports is your alternative to being in the stadium.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 320 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Novotel Sydney International Airport (formerly Mercure)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

9,518 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,271 reviews

Good location

Customer review rating 4.3/5

Anonymous Business - 09/07/2019 AccorHotels certified review

Good location and improved experience with the renovation. The windows however had not been replaced which looked odd (especially the sticker saying do not open).

Dear Edward, We very much appreciate your comments regarding your recent stay at Novotel Sydney International Airport. We are pleased to hear you enjoyed a comfortable stay with us, and found the hotel's location convenient for your needs. At Novotel, we are continuously striving to improve our services and facilities therefore your feedback is very important to us. You will be happy to know that I have shared your comments, regarding the windows, with our management team for their review. Thank you for bringing this to our attention. I would also like to take this opportunity to ask if there was anything we could have done to enhance your experience with us? We thank you for your loyalty to AccorHotels and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Great Overnight stay

TripAdvisor rating 4.0/5

Dungog44 Couples - 09/07/2019 TripAdvisor review

Friendly and efficient staff at Reception , Bar and in the Restaurant. Breakfast was very good as well. Room was spacious and comfortable and the location of the hotel is accessible for the airport and Sydney CBD

Dear Valued Guest, Thank you for taking the time to tell us about your recent experience at Novotel Sydney International Airport. We are pleased to hear you enjoyed a comfortable stay with us and found the hotel's location convenient for your needs. We are also most delighted to hear that our friendly staff were able to showcase the professional and superior service that we are constantly striving to deliver to all our guests. I will be sure to pass on your praise! We thank you for your feedback, and we look forward to welcoming you back again soon. Kind regards, Mare Treneski - Director of Sales & Marketing

Terrible night

Customer review rating 4.3/5

Mark D. Families - 08/07/2019 AccorHotels certified review

We had a child crying in the room next door which kept us all awake for hours . This happened 2 times throughout the night due to paper thin walls .

Dear Mark, Thank you for taking the time to review your recent experience at Novotel Sydney International Airport. We are naturally concerned you were disappointed with your experience and that we have fallen short of the very standards we set ourselves. Please accept our sincere apology and rest assured we will be addressing your concerns with the Night Manager to ensure all attempts are made to prevent guests from being disruptive to other guests who are trying to sleep. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Mare Treneski Director of Sales & Marketing

convenience Location

Customer review rating 4.3/5

Isabelle C. Business - 08/07/2019 AccorHotels certified review

it is very convenience to both International and Domestic Sydney Airport. nice and clean, friendly reception, the bar is a good place to have a drink and some snack after a long day out, and a good variety of food for the breakfast

Dear Isabelle, Thank you for sharing your wonderful feedback following your recent stay at Novotel Sydney International Airport. We are pleased to hear you enjoyed your visit at our hotel, and found our location convenient for your needs. I am also most delighted to hear that you enjoyed your Buffet Breakfast and vast array of options. You will be happy to know that I've passed your comments to our Food & Beverage Manager for his review! We thank you again for sharing your thoughts and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Accommodation the night before International travel.

Customer review rating 4.3/5

Anonymous Families - 08/07/2019 AccorHotels certified review

Service and experience during our stay was up to a standard that my niece and I have come to expect from Accor and this hotel.

Dear Phillippa, Thank you for your outstanding comments regarding your recent stay at Novotel Sydney International Airport. We are delighted to hear you enjoyed your stay with us. Here, at Novotel, we are continuously striving to deliver a superior service to all our guests, so it is encouraging to learn that guests are satisfied with our service. I will be sharing your wonderful review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you for your loyalty to AccorHotels and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Very Comfortable and convenient

Customer review rating 4.3/5

Graham Couples - 08/07/2019 AccorHotels certified review

We had a small issue with a voucher we were using (our fault, not the hotels) and the Hotel was extremely accommodating and sorted thing out quickly and smoothly. They added a number of extra's as well and made our stay very pleasant. As we were arriving from oversea's, the hotel is just a short Uber ride from the International airport (Taxi's, are twice the price) so you are quickly and conveniently where you need to be. 10 minutes walk and you are at Wolli Creek for the train shops, cafes and restaurants, so its a very good location.

Dear Graham, We very much appreciate your comments regarding your recent stay at Novotel Sydney International Airport. We are delighted to hear you enjoyed a comfortable stay with us, and found the hotel's location and surrounding services and facilities convenient for your needs. I am also pleased to read that our staff were able to assist you during your time with us, showcasing the superior service on which we pride ourselves. I will be sure to share your wonderful comments with our team, and I am sure they will be as thrilled as I am! We thank you for sharing your thoughts and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Comfortable and convenient

Customer review rating 4.3/5

Tash T. Business - 08/07/2019 AccorHotels certified review

Everything was well appointed, staff were helpful, experience was enjoyable

Dear Tash, Thank you for telling us about your recent experience at Novotel Sydney International Airport. Wonderful to hear you enjoyed a comfortable stay with us and found our location convenient for your needs. I am also pleased to hear that our friendly staff were able to assist you during your time with us. This is the superior service we continuously strive to deliver to all our guests, so I will be sure to share your positive feedback with them. We thank you again for sharing your thoughts and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Clean and comfortable

Customer review rating 4.3/5

Carmel Families - 08/07/2019 AccorHotels certified review

It was convenient having the restaurant available to invite our family for dinner and breakfast

Dear Carmel, Thank you for taking the time to tell us about your recent experience at Novotel Sydney International Airport. We are pleased to see you enjoyed a comfortable stay with us, and found our services and facilities convenient for your needs. I am delighted to hear you enjoyed a wonderful dining experience with your family and friends! We look forward to welcoming you back again soon and hope your next visit will be as pleasant as your previous one! Kind regards, Mare Treneski Director of Sales & Marketing

It fulfilled the purpose of the visit

Customer review rating 4.3/5

Anonymous Business - 08/07/2019 AccorHotels certified review

This visit was about 2 years ago, but I seem to recall that everything went well. We were using the ballroom for our conference.

Dear Danielle, We very much appreciate your comments regarding your stay at Novotel Sydney International Airport. We are pleased to hear you enjoyed a comfortable stay with us and were able to experience our wonderful meeting spaces. Here, at Novotel we are continuously striving to enhance our services and facilities therefore your feedback is very important to us. I would thus, like to take this opportunity to ask what we could have done to enhance your experience with us? We thank you for your feedback and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Great service

Customer review rating 4.3/5

Anonymous Families - 07/07/2019 AccorHotels certified review

Overall very satisfied

Dear Parmila, Thank you very much for your outstanding ratings regarding your recent stay at Novotel Sydney International Airport. We are delighted to hear you enjoyed your stay with us. At Novotel, we are continuously striving to deliver a superior service to our guests, so it is encouraging to learn when guests are satisfied with this service. I will be sure to share your wonderful review with our amazing team here at Novotel. We look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Transit

Customer review rating 4.3/5

Rita Couples - 07/07/2019 AccorHotels certified review

Pleasant overnight stay due to helpfulness of staff and availability of airport shuttle service.

Dear Rita, Thank you for sharing your comments following your recent stay at Novotel Sydney International Airport. We are delighted to hear you enjoyed your stay with us and that our friendly staff were able to accommodate all your needs during your time with us. This is the exceptional level of service, on which we pride ourselves, and will be sure to share your praise with our team! We thank you for your loyalty to AccorHotels and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Perfect

Customer review rating 4.3/5

Sharnie Couples - 07/07/2019 AccorHotels certified review

The room and bathroom were amazing! On top of that we got complimentary parking on arrival! The customer service was great! Will recommend again

Dear Sharnie, Thank you very much for taking the time to review your recent experience at Novotel Sydney International Airport. We are delighted to hear you enjoyed your visit at our hotel, and that our staff were able to showcase the amazing service we strive to deliver to our guests each day. I will be sure to pass on your praise! We thank you again for your wonderful comments, and we look forward to welcoming you back again in the near future. Kind regards, Mare Treneski Director of Sales & Marketing

Possibly wouldnt stay here again

Customer review rating 4.3/5

Tania Business - 07/07/2019 AccorHotels certified review

The room spelt funny. The food in the restruant for dinner was ordinary and quite frankly terrible. Ordered Pork Belly to be served up a tiny peice of pork belly covered in fat, no crackle with this most discusting apple salad coleslaw that smelt off.

Dear Tania, We appreciate you taking the time to tell us about your recent experience at Novotel Sydney International Airport, We are naturally concerned you were disappointed with your experience and that we have fallen short of the very standards we set for ourselves. We usually usually receive excellent comments regarding our service so I am very shocked to hear you had this experience with us. Please rest assured that I will be addressing your concerns with our Food & Beverage Manager to further investigate the service failures you encountered on this occasion. We thank you for sharing your thoughts, and we hope to have the opportunity to better serve you in the near future. Kind regards, Mare Treneski Director of Sales & Marketing

Mr S.

Customer review rating 4.3/5

H S. Couples - 06/07/2019 AccorHotels certified review

Very efficient check in, lovely clean room, very comfortable bed with excellent pillows.

Dear Mr S., Thank you for taking the time to share with us your recent experience at Novotel Sydney International Airport. We are pleased to hear you enjoyed a comfortable stay with us, and that our friendly reception staff were able to showcase the professional and efficient service we are continuously striving to deliver to our guests. I have shared your wonderful comments with our Front Office Manager, and he is as thrilled as I am! We thank you for sharing your thoughts, and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Very convenient location!

Customer review rating 4.3/5

Jacek Solo - 06/07/2019 AccorHotels certified review

Good idea of welcome gift. Very convenient location. Nice rooms

Dear Jacek, Thank you for sharing your comments following your recent stay at Novotel Sydney International Airport. We are delighted to hear you enjoyed a comfortable stay in our spacious rooms, and found our location convenient for your needs. We look forward to welcoming you back again soon. Kind regards Mare Treneski Director of Sales & Marketing
Customer review rating 4.3/5

K Families - 06/07/2019 AccorHotels certified review

Great and friendly

Dear Karen, Thank you for taking the time to review your recent experience at Novotel Sydney International Airport. We are pleased to see you enjoyed a comfortable stay with us, and that our friendly staff made you feel so welcome! I would like to take this opportunity to ask if there was anything we could have done to enhance your experience with us? We thank you again for sharing your thoughts and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

hotel accommodation at Novotel Sydney INternational Airport

Customer review rating 4.3/5

Greg C. Couples - 06/07/2019 AccorHotels certified review

good, well organised; service pleasant, friendly and professional.

Dear Greg, Thank you for taking the time to review your recent experience at Novotel Sydney International Airport. We are pleased to hear you enjoyed a comfortable stay with us and that our staff were able to showcase the professional, superior service we strive to deliver to all our guests. I will be sharing your wonderful comments with them! I would also like to take this opportunity to ask if there was anything we could have done to enhance your experience with us? We thank you for your loyalty to AccorHotels, and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Mr George Samuel

Customer review rating 4.3/5

George Business - 05/07/2019 AccorHotels certified review

The stay was comfortable and location was also very good. The best thing was woolsworth was very close to the hotel.

Dear George, Thank you for taking the time to review your recent experience at Novotel Sydney International Airport. We are pleased to hear that you enjoyed a comfortable stay with us, and found our location and nearby facilities convenient for your needs. We look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing

Comfortable and great location to Sydney Airport

Customer review rating 4.3/5

Kathy D. Solo - 05/07/2019 AccorHotels certified review

Was here for an overnight stay, due to travel cancellation. Great staff, easy check in, they let me check in early, due to a flight cancellation. It was great be able to put luggage in my room hours before check in. Also they scheduled my morning shuttle during check in, so made departure simple. The room was spacious and very comfortable. Would highly recommend!

Dear Kathy, Thank you for your amazing comments following your recent stay at Novotel Sydney International Airport! We are sorry to hear that your flight was canceled, but most pleased to hear that you enjoyed a comfortable stay with us. We are most delighted to hear that our friendly staff were able to showcase the superior service we strive to deliver to all our guests, and accommodate your needs. I will be sure to share your comments with them. We look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing
Customer review rating 4.3/5

Anonymous Business - 05/07/2019 AccorHotels certified review

Great. Food was excellent at the restaurant and service was very good also.

Dear Dan, Thank you for your comments regarding your recent stay at Novotel Sydney International Airport. We are delighted to hear that you enjoyed your stay with us and that our staff were able to showcase the superior service we strive to deliver to all our guests. I will be sure to share your praise! We thank you for sharing your thoughts and we look forward to welcoming you back again soon. Kind regards, Mare Treneski Director of Sales & Marketing
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