Hotel - Mercure Sydney International Airport
Mercure Hotel Mercure Hotel

Mercure Sydney International Airport

4.0/5 2,201 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SYDNEY
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf lessons (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Our rooms

Offering striking views over Cooks River, Cahill Park and Sydney Airport, guest rooms at Mercure Sydney International Airport are modern, spacious and tastefully appointed. Guests staying at this contemporary Sydney Airport hotel are within easy reach ofthe airport, however, they can still rest undisturbed by airport activity. Guest rooms are located away from all direct flight paths, and each room features double glazed windows and blackout curtains to ensure a perfectly restful night's sleep.

  • 271 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 8 family rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Data port in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,945 reviews

Our guest reviews for Mercure Sydney International Airport

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 2,201 reviews
Wendy M. Couples - 12/10/2018 AccorHotels certified review
« Long weekend bliss!! »

We chose to stay at the Airport Mercure for the October long weekend and as always had a wonderful time!!

Nick W. Couples - 12/10/2018 AccorHotels certified review
« nice quiet room ...general areas like bar area seating a bit dirty »

Good room but seats etc in bar area very marked and untidy. Also one lift inadequate.

Scott Families - 12/10/2018 AccorHotels certified review
« Comfortable »

Nice comfy bed and good food

Trish W. Friends - 11/10/2018 AccorHotels certified review
« Just ok. »

Desk service was terribly slow.

Francois C. Business - 11/10/2018 AccorHotels certified review
« No shuttle early in the morning, do not answer the phone, was charged minibar when I didn’t use any of it, ridiculous price to send letter »

Hotel was decent except for the following: - no shuttle to the airport offered early in the morning (it does not say that on their website). Also you would think such a hotel would have a free shuttle service. - I tried to call the hotel several times before my reservation and never got an answer - I asked the reception to send a few postcards and the price quoted was 29aud per postcard, a ridiculous amount. - I was charged for the minibar (4 items) while I didn’t use any of it. I did however receive a refund after asking for one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francois Jean, Thank you for taking the time to share your recent experience at Mercure Sydney International Airport. Whilst I am pleased to hear that you found our hotel pleasant, I am sorry of the inconveniences caused to you prior to your arrival and during your stay. This is certainly not the usual high levels of service to which we are proud of and I sincerely apologise for the lapse in our service standards on this occasion. Regarding the shuttle bus service, we use the same shuttle service provider, Redy2Go, as most of the hotels in the airport precinct. The timetable for the Shuttle Bus Service is available on our website in the Facilities tab . As the shuttle bus service is through a third party service provider, thus leaving us with minimal control over the service. However we will definitely pass on this information to the company to make improvements for the future guests. I have also followed up with our Operations Manager to ensure the issues you raised are addressed accordingly with his team. Francois Jean, I appreciate your feedback and do hope to have the opportunity of welcoming you back in the near future. Sincerely, Guest Genie

Kezzab Couples - 10/10/2018 AccorHotels certified review
« Great and convenient hotel »

A great experience, lovely hotel, great staff very close to Internatiinal and Domestic airports

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kezzab, Thank you very much for your outstanding ratings regarding your stay at the Mercure Sydney International Airport. We are most delighted to read that you thoroughly enjoyed your stay with us - and that we can all look forward to welcoming your return next time your travels bring you to Sydney Airport. Warm regards Guest Genie

Anonymous Families - 10/10/2018 AccorHotels certified review
« Loved it! »

Great service, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to provide this feedback. We are most delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to welcome you back to the Mercure Sydney International Airport very soon. Warm regards, Guest Genie

Leon S. Solo - 10/10/2018 AccorHotels certified review
« Staff made the stay very enjoyable »

Rooms are ok nothing special even the new renovated ones. But I really enjoyed the food, breakfast and the staff.

Victor F. Solo - 10/10/2018 AccorHotels certified review
« Easy, Convenient, Quiet »

Great! At first your Night crew was ready to say "standard" reply on No Vacancy for tonight. But, I have expressed my past Experience in Accor Finance for 13+ years. It probably melted their hearts, ha ha. Very happy to have this short stay for 4-5 hours before my early morning flight to Melbourne! Thanks.

Andrew A. E. N. Couples - 10/10/2018 AccorHotels certified review
« constantly good quality hotel with a competent service »

I am afraid that we'll not be able to help you with some tips towards improvements as we've been very satisfied with your hotel over number of years and numerous visits. We are in hotel industry ourselves so we may be frequently critical of other establishments, but your hotel does it well. We are happy with the quality of sleep, once we get room away from the lifts and not on the highway. Your reception staff are very helpful to offer it to us. Your linen is satisfactory however more cotton component would be an advantage. We understand that you offer good value for money and it may not be easy, our hotel uses the same laundry services as well. Your food services are excellent and we use it extensively, we even plan our trips assuming we would have drinks, dinner, breakfast at your hotel and it has worked well for years. We also appreciate free drink vouchers on arrival. We are not very price sensitive customers, but it is a nice touch and after trips overseas we are dying for a glass of wine. We appreciate your well priced parking, which we have used recently and as it is only a few dollars more than less convenient airport parking we'll continue to use it. In summary your hotel does a very good job and Mercure is our favorite Sydney airport and we hope you'll continue your perfect service, Thank you Andrew and Elizabeth n.

Susiemaslin Couples - 10/10/2018 AccorHotels certified review

Reception was friendly and helpful Room clean and adequate. I was informed when booking that there was only a bar open, and no food available So I took my own, and then found on arrival,there was food available.

Nicky Families - 10/10/2018 AccorHotels certified review
« The Family room is excellent. »

The family room was a great size for 4 of us and had everything we needed for 1 night

Anonymous Solo - 09/10/2018 AccorHotels certified review
« Had a very good experience at the hotel »

Enjoyable

Selina D. Solo - 09/10/2018 AccorHotels certified review
« Great service, professional. »

Great place to stay, ticks all the boxes. I'll be back soon.

John G. Couples - 09/10/2018 AccorHotels certified review
« Pre O'seas stay »

Good food reasonably priced, comfortable quiet room and great staff service

Kiri A. J. M. Solo - 09/10/2018 AccorHotels certified review
« 10 »

everything was excellent

Katrina M. Families - 09/10/2018 AccorHotels certified review
« Mrs »

Everything was great

Tim B. Families - 09/10/2018 AccorHotels certified review
« Service was generally excellent and facilities good, but no microwave in the room a shortfall »

The low point of our stay was a recommendation that we use 'Ready2Go' to reach and return from the airport. We had to wait over an hour for the return journey and nearly 1 1/2 hours to reach the hotel. The alternative (Blue Emu parking) would have been both cheaper and quicker. Pn our return we dined (evening meal) at the restaurant. The experience was excellent, both for the quality of the food and the service

Mafel Families - 09/10/2018 AccorHotels certified review
« A great experience »

It was very good. The room is very tidy. I was given a fruit platter to enjoy which is really nice.

Alison Families - 08/10/2018 AccorHotels certified review
« Satisfied and happy »

I booked as i saw that the mecure sydney international offered stay fly and park for up to 7 days. We had an early flight so staying near the airport was necessary but being able to leave our car at the hotel rather than the airport was awesome and convenient. The rooms were great and the staff were helpful with our questions and requests. Definately stay again.

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