Hotel - Mercure Sydney International Airport
Mercure Hotel Mercure Hotel

Mercure Sydney International Airport

4.0/5 2,173 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SYDNEY
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf lessons (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Our rooms

Offering striking views over Cooks River, Cahill Park and Sydney Airport, guest rooms at Mercure Sydney International Airport are modern, spacious and tastefully appointed. Guests staying at this contemporary Sydney Airport hotel are within easy reach ofthe airport, however, they can still rest undisturbed by airport activity. Guest rooms are located away from all direct flight paths, and each room features double glazed windows and blackout curtains to ensure a perfectly restful night's sleep.

  • 271 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 8 family rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Data port in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,499 reviews

Our guest reviews for Mercure Sydney International Airport

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 2,173 reviews
Anonymous Families - 07/08/2018 AccorHotels certified review
« Extremely bad one night stay at Mecure Sydney International Airport »

On arrival and booking in I was given my room number 719 and it was occupied! ! Dragged bags back to reception then given 618. Also, charged $70 for upgrade on a complimentary night! Asked for early morning call at 5am, it didn't happen, luckily I set my mobile for 5.10am. Asked for shuttle pick-up at 7am to be charged to my bill, when bill was arrived under my door next morning it wasn't on it!! Told reception that morning the above problems and the explanation was 'Oh, sorry the computer system was down' how many other clients didn't get their early morning call and shuttle booking! Decided to eat at the airport at least I was able to calm down before my flight.

Fiona Business - 07/08/2018 AccorHotels certified review
« Very accommodating »

It was great, except the television would not turn off

Shanan Couples - 07/08/2018 AccorHotels certified review
« Ok, was just a stop over before flying to NZ »

Stay was ok, staff were friendly but I can see you are undergoing renovations & we clearly got an old room.

Davina Solo - 06/08/2018 AccorHotels certified review
« quick sleep before a drive home after a long early flight »

everything was just as I expected it to be

David A. Couples - 06/08/2018 AccorHotels certified review
« Mostly satisfactory »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ben Shepherd, Assistant Manager

Dee Solo - 05/08/2018 AccorHotels certified review
« Unique hospitality »

My experience here was the best ever in any Mercure hotel in the world. From check-in, welcome, information to overall hospitality, nothing disappointed. The staff were friendly, helpful and gracious with the service rendered. Though a solo trip, I was given the privilege of choosing a welcome gift from a list of options. Thanks for your hospitality, never experienced such hospitality and service anywhere in Asia and Pacific.

Kirsty J. Solo - 04/08/2018 AccorHotels certified review
« Very pleasant »

Easy check in and room was comfortable and staff were friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirsty, Thank you very much for your outstanding ratings regarding your stay at the Mercure Sydney International Airport. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Shepherd Assistant Manager.

Carolyn R. Business - 03/08/2018 AccorHotels certified review
« USUAL HIGH STANDARD »

I HAVE STAYED NUMEROUS TIMES AND ALWAYS ENJOYED THE STANDARD OF ACCOMMODATION AND FOOD.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolyn, Thank you very much for your outstanding ratings regarding your stay at the Mercure Sydney International Airport. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Shepherd, Assistant Manager

S. M. Couples - 03/08/2018 AccorHotels certified review
« Very nice hotel. »

Very good check-in service, good staff( Vincent) . Comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stewart, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ben Shepherd, Assistant Manager

Rosalynd F. Couples - 03/08/2018 AccorHotels certified review
« Rosalynd F. »

Brilliant. Front staff brilliant bar staff verý friendly. Restaurant meal delicious and staff very helpful. Sorry for the delay on respond ing. Very little service in the Scottish Highlands.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosalynd, Thank you very much for your outstanding ratings regarding your stay at the Mercure Sydney International Airport. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Shepherd, Assistant Manager

Sarah M. Families - 03/08/2018 AccorHotels certified review

Very pleasant & welcoming staff from reception to dining room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, Thank you very much for your outstanding ratings regarding your stay at the Mercure Sydney International Airport. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Shepherd, Assistant Manager

Anonymous Couples - 03/08/2018 AccorHotels certified review
« Easy and enjoyable. »

Check in was easy and the desk clerk was lovely and very informative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa, Thank you very much for your outstanding ratings regarding your stay at the Mercure Sydney International Airport. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Shepherd, Assistant Manager

Lee D. Couples - 03/08/2018 AccorHotels certified review

Can not falt it,amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ben Shepherd, Assistant Manager

Debra Couples - 02/08/2018 AccorHotels certified review
« Always Convenient »

The location is perfect for those who have an early morning flight. Despite the location close to the airport the hotel is quiet guaranteeing a good night's sleep. The check in and check out process is quick and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debra, Thank you very much for your outstanding ratings regarding your stay at the Mercure Sydney International Airport. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Shepherd, Assistant Manager

Lynne Couples - 01/08/2018 AccorHotels certified review
« Perfect as usual »

Staff very friendly and polite. Room clean and well presented. Food delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynette B., Thank you very much for your outstanding ratings regarding your stay at the Mercure Sydney International Airport. We are happy that the hotel met your expectations. We are also pleased to know that our friendly staff were able to meet all your needs and you enjoyed the food at our restaurant. Thanks for the acknowledgment,we hope your next visit will be as pleasant as the previous one. Sincerely, Bonny Ng Assistant Reception Manager H5…

Justine M. Solo - 01/08/2018 AccorHotels certified review
« Short but sweet »

It was great being back after a 5 year absence even for only one night. All the staff I met were wonderful and extremely helpful. Rooms as always extremely comfortable. Looking forward to my return visit in a few weeks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Justine Thank you very much for your outstanding ratings regarding your stay at the Mercure Sydney International Airport. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Shepherd, Assistant Manager

Verniece I. Friends - 01/08/2018 AccorHotels certified review
« Excelent »

Totally enjoyable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Verniece, Thank you very much for your outstanding ratings regarding your stay at the Mercure Sydney International Airport. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Shepherd, Assistant Manager

Anonymous Business - 31/07/2018 AccorHotels certified review

Room was pleasant enough but very poorly lit. Even with all the lights turned on it was dim. Every time I left my room my access card wouldn't let me re-enter and I would have to go back to reception to have it reset which was becoming frustrating. The food in the restaurant was nice but overpriced and smallish serves

Ian G. Solo - 31/07/2018 AccorHotels certified review
« I stayed overnight and enjoyed the stay »

Experience was good. Staff were very friendly. Room was great. The only downside, was the shuttle, reccomended by the hotel, was not good. I had to wait over an hour for a shuttle and then they put me on the wrong one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ben Shepherd Assistant Manager

Matt Business - 31/07/2018 AccorHotels certified review
« Acceptable but not great on a few fronts »

It's a 15-20 minute walk to the airport, which is ok during the day but not great at night. Hotel doesn't offer a regular shuttle.. The taxi from the airport got "upset" with the short fare. Room is ok, large clean. No other nearby resturants etc other than the hotel. Service.. I wait 10 minutes to be acknolodged and seated, food was hmmm "ok" honestly I could have done a better job of the pork belly. Not terrible, but I won't be staying again.

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