Novotel Paris 13 Porte d'Italie Hotel 4 stars

TripAdvisor rating 3.5/5 740 reviews
Novotel Paris 13 Porte d'Italie
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Hotel extras

  • Metro and tram 656 yards (600 m) away

  • Direct access to the center of Paris and Orly Airport

  • Easy access by car, paying, covered private car park

  • Contemporary modular rooms with free WiFi

  • Three meeting rooms with natural light, bar and restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 12.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Billiards/Snooker (Nearby)
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Paris 13 Porte d'Italie

22 rue Voltaire
94270
le kremlin bicetre
france

Tel: +33145211909

Fax: (+33)1/45211260

Contact email

Check-in from 14h00

Check out up to 12h00

  • PC1 :   PC1 PORTE D'ITALIE

  • Roger Salengro - Fontainebleau :   47 Roger Salengro - Fontainebleau

  • Verdun - Chateaudun :   183 Verdun - Chateaudun

  • PORTE D'ITALIE :   7 PORTE D'Italie

  • DENFERT ROCHEREAU :   RER B METRO 6 07-PTE D'ITALIE

  • PORTE D'ITALIE :   3 PORTE D'Italie

  • By plane

    CHARLES DE GAULLE At 25km / 15.54 miles

  • By plane

    PARIS ORLY At 8km / 4.97 miles

  • By car

    A6B PTE D'ITALIE At 0.1km / 0.06 miles

  • By car

    PORTE D'ITALIE At 0.1km / 0.06 miles

  • By train

    PARIS GARE DE LYON At 3.5km / 2.17 miles

  • By train

    PORTE D'ITALIE - 7 At 0.5km / 0.31 miles

GPS :48.816057, 2.364374

Currently, close to our hotel

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 3.8 km

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 6.6 km

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 6.8 km

Paris Vélotour

From 30/06/2019 to 30/06/2019

At 7.1 km

Tour de France

From 06/07/2019 to 28/07/2019

At 7.5 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 8 km

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 9.1 km

Solidays Festival

From 21/06/2019 to 23/06/2019

At 11 km

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Our rooms have a shower and bathtub with separate WC. Free WIFI. Discover our Executive rooms with wellness kit with bathrobes and slippers, Nespresso coffee machine and complimentary minibar to ensure your comfort.

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine how you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine. Take a moment to relax in the restaurant or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVOTEL CAFE

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 115 m²

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Paris 13 Porte d'Italie

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

1,842 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

740 reviews

Hotel was okay.

Customer review rating 3.8/5

Jesko Business - 27/05/2019 AccorHotels certified review

Room was okay, quite, not noisy. But the windows must have been cleaned years ago. Didn't have breakfast. Check in and out was done online though.

Very good hotel.

Customer review rating 3.8/5

Chanit S. Business - 16/05/2019 AccorHotels certified review

I am extremely satisfied in 4 nights stay at Novotel Paris 13 Porte d'Italie.

It was ok.

Customer review rating 3.8/5

Chris C. Families - 02/05/2019 AccorHotels certified review

It was our family vacation. The location was off from the city but manageable from subway. It was overall nice stay with ok breakfast but it would be nicer if they clean the pot and clean well on floor. There were so much dust on the coffee pot and corner of floor.

is ok

Customer review rating 3.8/5

Kim Friends - 30/04/2019 AccorHotels certified review

service great, room for 4 is a little small because the bathroom door hits the bed if you open it...so

Nice hotel for family stays

Customer review rating 3.8/5

Aygun S. Families - 17/04/2019 AccorHotels certified review

We had a pleasant stay at this Novotel. The staff was friendly, the rooms were nice, clean and everything was just fine. Variety of breakfast was fine (could be better though), and the food was really good. Kids liked the table tennis and other activities in the lobby. I liked the fact that Novotel uses fair-trade products in bathroom. The location was also good since we were with car. There was a private parking of hotel.

Amazing & Simply Awesome! Friendly and Supporting staff.

Customer review rating 3.8/5

A. Families - 19/03/2019 AccorHotels certified review

Its an amazing experience in paris at Novotel. The Staff is friendly and Courteous. Might book the same hotel next time as well.

Nice staff but breakfast and facilities so so

Customer review rating 3.8/5

Jonathan Business - 15/03/2019 AccorHotels certified review

The nice is very nice and friendly, ready to help. However for the breakfast, very low diversity (same everyday) and small problems always occur (coffe machine broken, and windows broken one day very hard to fix). I also stay blocked in the parking when wanted to go out (because of card access i get).

Not quite good

Customer review rating 3.8/5

B. Friends - 24/02/2019 AccorHotels certified review

Bathrooms are not up to the mark, breakfast is not good.

Customer review rating 3.8/5

David F. Families - 10/02/2019 AccorHotels certified review

breakfast was good. Staff was friendly. Turning the rooms took til late in the day. Rooms were much too HOT and we could not control the heating system

Average

Customer review rating 3.8/5

Anonymous Families - 26/01/2019 AccorHotels certified review

Paid for the early check in. But the room wasn’t ready when we arrived and had to wait. Room quality is average. Breakfast was very good and worth

Routine

Customer review rating 3.8/5

Anonymous Business - 23/01/2019 AccorHotels certified review

Standard experience , no major highlight

Hotel satisfying

Customer review rating 3.8/5

Diaby Business - 31/12/2018 AccorHotels certified review

I always stay in this hotel as close to the work place. I had no problem during my stay except the room was a bit too warm.

Short stay at the Novotel

Customer review rating 3.8/5

T. D. A. N. 3. Families - 31/12/2018 AccorHotels certified review

I stay at the hotel from the 27th December to the 30th December and have a rather disappointing stay although the staff were nice and the room clean. Unfortunately the tube of the the shower was broken and did notify the staff from the first day nothing was done during my stay. I had to shower the bath tub and make the whole bathroom wet. The staff simply explained that it was Christmas period and nothing can be done. It was strange because the Novotel is a four-star hotel after all!

Standard Novotel with poor breakfast

TripAdvisor rating 3.5/5

Journey26520807527 Business - 17/12/2018 TripAdvisor review

This Novotel is reachable by car as well with own parking-house, direct at peripheric ring in Paris. Several restaurant near by.Breakfast was poor: bad coffee, baguette was out and I have to wait nearly 10mins, refill of differnt dishes needs to long time.My room was to warm at my arrival and there was no chance to cool it down for the night. Air-con could only heat, no chance to open the window.

Bonjour Journey26520807527 et merci pour votre commentaire, J'espère que nous aurons de nouveau le plaisir de vous accueillir chez nous !

Quiet room. Nice, helpful, and efficient staff. Clean.

Customer review rating 3.8/5

Robert S. Couples - 22/11/2018 AccorHotels certified review

There was a slight problem with the reservation, but the staff handled this problem very well. Everything was to our satisfaction, except possibly that the restaurant menu was a bit insufficient for a stay of several days. The room was nice and quiet. The staff was always very helpful whenever there was something we needed.

Dear ROBERT S., We very much appreciate your comments regarding your stay at the Novotel Paris 13 Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, All the staff from Novotel Paris 13 Porte d'Italie

A good trip, well designed accommodation

Customer review rating 3.8/5

Anonymous Families - 28/10/2018 AccorHotels certified review

A good stay

Dear ANDREA H., We very much appreciate your comments regarding your stay at the Novotel Paris 13 Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Desk Team

No respect at all for platinum customers

Customer review rating 3.8/5

Paul L. Business - 28/10/2018 AccorHotels certified review

The title is discribing the issue we met

Not as good as other Novotel or Ibis hotels I have stayed at

Customer review rating 3.8/5

Charlie Business - 15/10/2018 AccorHotels certified review

Room is not very well cleaned Room cleaning time varied -- at one time we returned to hotel at 5pm to find room not yet cleaned Cleaning crew keeps either forgetting to leave soap or takes away soap we had previously asked for from the front desk Insufficient towels on two occasions

Expected confort

Customer review rating 3.8/5

O Business - 05/10/2018 AccorHotels certified review

Quiet, comfortable, polite staff Some maintenance to do

Possible the worst experience of staying in a hotel in 20 years.

Customer review rating 3.8/5

Louise Business - 28/09/2018 AccorHotels certified review

Terrible experience. No sleep the first night despite asking for a quiet room, the air conditioning unit makes a loud bang every 4-5 minutes even when off. As the hotel was full I couldn’t change rooms and the staff said it was a known aware issue with the room, so why put a guest in the room? I was told I could have a different room the following night, I told the reception staff I would be back late due to work commitments but to please change my room. when I returned and collected my luggage I was given the key to the same room, no attention to customer service. The next room allocated is best described as an ash tray. I presume the previous guest had been smoking in the non smoking room and as the windows didn’t open it stank, but by this point I was exhausted and fell into bed. On the third night I was again back very late but notice a wet patch on the carpet near the bathroom and thought perhaps the cleaner had dropped a bucket of water? In the night I had a wet foot as I got up to get some water, in the morning there was a huge wet circle where a pipe or something underneath the carpet was leaking. If you are looking to stay in this hotel because you have a week of long working days which are demanding, don’t stay in this hotel. I’ve never experienced anything like this in other Novotel’s but this experience has put me off staying in others again. When checking out all the systems were down, so I gave my feedback and the receptionist said the manager would call. I specifically said please make sure they call and not email me, they didn’t. No message on my answerphone, just an email to say I could have €40 euros back. Again they haven’t listened to the customer and €40 compensation for 3 nights is very poor. This is the first review I have ever given in over 15 years of regularly staying away for work,I’m not sure if it was the noise; the smell; the chaos of breakfast; the 20€ deposit to get an iron which you have to collect yourself from reception; all the systems being down so no-one could check out properly, or the complete disregard for the customer which has made me write this, I think probably the lack of consideration for the customer. I have ignored most things over the years when some apologises and takes action, but to be given the same room back when I returned having had my luggage all day and obviously just not bothered to reallocate and then no follow up call from the manager to make things better shows they just don’t care.

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