Hotel - Novotel Barcelona City
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Barcelona City Hotel

Avenida Diagonal 201  (Entrada por Ciutat de Granada)  HB004414 
08018  BARCELONA
SPAIN

3,610 reviews
TripAdvisor Rating Based on 3,610 reviews
See rates
Best price guarantee
From
From 188.00 EUR Non member rate
From 188.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Solarium
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00 - 00:00
    • Opening hours : Week-end 08:00 - 00:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

"Combine work and relaxation. Spacious rooms with contemporary design. At Novotel Barcelona City, you are our priority, which is why our rooms adapt to your needs. Rooms are located on the 7th floor upward.

  • 264 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 253 family rooms
  • 22 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,599 reviews

Our guest reviews for Novotel Barcelona City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,610 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rory P. Families - 19/09/2017
« P. stay in Barcelona 15.09.17 »

The Novatel brand has a great name and is why we stayed at this hotel during our stay in Barca. The hotel is in a good location and the service was great. We did find it hard to locate the entrance (at night) but that is not a complaint. For some other feedback; The window could be larger to take advantage of the view. I imagine there may be building restrictions around this. It is disappointing that the room is SO small. A sofa bed being used renders the space useless as you cannot move about without difficulty. The shower was horrible - it literally floods the floor even when adjusting the position of the shower head. Stupid design that should be improved. A $2 shower curtain works better. My biggest grip is the parking; I don't know what caused it but the stench in the carpark was indescribable - sick rotten stench. I didn't let my family enter the space and I had to wash my clothes after, it was tha bad. I don't know if that it is persistent or we were just unlucky to experience it. I would NOT book again based on this experience and to be honest is not of the Novatel standard. Guests do not need to endure it or you should provide alternative parking arrangement. Hope the above contributes to understanding the rating provided. Thanks Rory P..

TripAdvisor review
Family - 19/09/2017
« novotel barcelona city »

nice hotel. too small family room far from city center nice breakfast no frequent change of towels very limited toiletries should have a spa kind reception would recommend for. families too crowded breakfast room

AccorHotels certified review
Erik A. Business - 18/09/2017
« Mixed experience »

Good breakfast in a nice dinning hall. Bad smell in room, complained to the reception desk and they promised to send the service crew, I heard nothing after that. The rooftop terrace was nice, although small, but also sadly had a bad odor by the pool area. I tried checking out in evening before I left to avoid standing in line in the morning, was able to pay but was told I had to pick up my Invoice the day after??! My shirts was sent to laundry on Saturday evening, received on Tuesday afternoon due to public holiday, which was not communicated at the time of drop of.

AccorHotels certified review
Lovely L. Couples - 15/09/2017
« Mrs H. »

Clean comfortable room with the best bed I've ever slept in away from home - in fact I would have liked to bring it home with me!! The bathroom was spacious with walk in shower. Excellent choice at breakfast buffet - the pain au chocolate were devine!

AccorHotels certified review
Anonymous Business - 15/09/2017

Stay was fine. Highlights: Excellent breakfast Rooftop terrace/bar was lovely Rooms were clean Lowlights: No early check-in option Beds particularly hard/uncomfortable Missing standard toiletries -- body lotion, conditioner, etc.

AccorHotels certified review
Kai D. Families - 14/09/2017
« Satisfied, but room to improve.... »

Room comfort was good and staff were competent. Facilities seemed to also be satisfactory. However there was a lack of the special warmth that you like to see in the hospitality. Also, avoid online check in, it really did nothing to make check in or out easier for me as the guest.

AccorHotels certified review
David Couples - 14/09/2017
« Satisfactory experience but lacking any noticable customer service ethos »

Unremarkable and no complaints nothing stood out as exceptional. Customer service could improve and catch up with todays expectations.

AccorHotels certified review
Dc Couples - 12/09/2017
« Top »

Great modern hotel in reach of all the city has to offer

AccorHotels certified review
Modher Couples - 11/09/2017
« Three days in Barcelona »

Excellent location just 100 m of tourist bus station and mall Used the hip on off bus to visit all places around in two days

AccorHotels certified review
Anonymous Business - 11/09/2017
« as always , excellent service »

as always , excellent service , you feel very welcome , the staff everywhere is really customer oriented , always a pleasure to stay in this Hotel

AccorHotels certified review
Gary Couples - 10/09/2017
« Excellent »

Staff was very helpful in securing a room that my wife could stay in for the entire time. Also they were very helpful in calling the taxi company which was able to return my wife's sunglasses which she had left in the taxi. Without their help, she would not have been able to get them back. Thank you!

AccorHotels certified review
Carly M. Couples - 06/09/2017
« Barcelona Trip »

The hotel was clean and comfortable. Close to the metro. Friendly staff. Check-in was easy. Check-out was more complicated, we had a credit card on file but still had to give a card at checkout to pay for beverages instead of just using the card on file.

AccorHotels certified review
Sa +. F. Families - 06/09/2017
« Well located ultra modern hotel with rooftop pool and great customer service »

Very enjoyable.

AccorHotels certified review
Russell Families - 05/09/2017
« Some good some not so good »

Breakfast and daytime staff were good and very helpfull. Room was not really for 4 people and the sofa bed was not made available and only had 1 pillow for 2 people. Blanket was also very dirty and had to be changed, which was a struggle with the night shift staff

AccorHotels certified review
Sarmad Families - 05/09/2017
« Dr »

Good breakfast but there was some funny smell all over the floor and room we stayed in A bonus point is that it is very close to shopping centre and public transport, but the car parking costs a massive €18 per night which in my opinion should have been free for guests

AccorHotels certified review
Binoumar L. Business - 04/09/2017
« GOOD NTD »

Nice people on the reception. room more than correct.

AccorHotels certified review
Hotel L. M. A. F. F. Business - 03/09/2017
« No free complimentaery water, silly, novetel barcelona city. »

My main complain is about the silly hotel not providing free complimentary water and you need to pay euro$3.50 for 500ml in the mini bar. This is penny wise pound foolish for novotel. Staying in a hotel about conveniences, not quibble on small charges. If the novotel thinks of making more money from mini bar, this is pure stupidity. Simply they could just add some money on my hotel rates which one would not know we are actually paying for the complimentary water unconsciously. I bought 6 X 1.5l of water at nearby carrefour for only euro$2.50 for 6! Bet you, at that price carrefour is still making profits. The mini bar water is overly excessive priced and not that we cannot pay. Even my japanese friend next room to mine felt the same way. And, this hotel does not provide body cream and conditioner, just shampoo and bath gel. Can you imaging this is a 4 star hotel? It is worst than any 2 to 3 stars hotel in barcelona city. I stayed at hilton, princessa sofia, NH, AC Marriot, pol & grace, primera, etc, all comes with free compliment water, those little toilet things i mentioned. What a setback novotel and my first novotel in barcelona. I had stayed in many novotel In many countries for the past 20 years as a frequent f..

AccorHotels certified review
Co Families - 03/09/2017
« Good size room. Very clean. Staff very helpful »

Reception staff were particularly helpful with planning trips and transport. Good turn down service and we liked the extra water given and chocolate. The pool area is scruffy compared to the rest of the hotel so we avoided it. Shame.

TripAdvisor review
catherinek722 Family - 02/09/2017
« Excellent modern hotel in Barcelona »

Clean, comfortable, nice toys for the children on check in. There is a supermarket and restaurant complex across the road so good choices around. Nice pool (a bit cold) and good breakfast even if it was a bit chaotic in terms of enough glasses and bowls.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherinek722, We want to thank you for telling us your experience in Novotel Barcelona City. It is an abosulte pleasure to receive this feedback from our guests and we do appreciate your comment. We are looking forward to seeing you again very soon. Best regards, Fran L. Guest experience assistant.

AccorHotels certified review
Petko S. Families - 29/08/2017

Worse service Not friendly staff The give us uncleaned room and we was waiting 25 min somebody to do check we are saying the truth or not No one help to get check in as much as possible and even to say sorry The reception lady keep saying it's clean room in her system She treated us like a layer In breakfast room one of my children ask for assistance to find little spoon for his yogurt and they just say to him find by self Then I was trying and the chief give me a big spoon for soup or something else ,which is much more bigger than whole yogurt Whe didn't have our breakfast also because was unable to find vegetables In our room for 4 we had only 3 bath towels For hotels with 4 stars with all this problems and more we are really disappointing Never ever recommended and we will post our reviews

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 188.00 EUR Non member rate
From 188.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 460 m ibis Barcelona Pza Glories 22
ibis Barcelona Pza Glories 22 Hotel
From
From 99.00 EUR Non member rate
From 94.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.1 km ibis Styles Barcelona City Bogatell
ibis Styles Barcelona City Bogatell Hotel
From
From 137.00 EUR Non member rate
From 130.15 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.6 km ibis Barcelona Centro (Sagrada Familia)
ibis Barcelona Centro (Sagrada Familia) Hotel
From
From 129.00 EUR Non member rate
From 122.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.1 km Pullman Barcelona Skipper
Pullman Barcelona Skipper Hotel
From
From 295.00 EUR Non member rate
From 295.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BARCELONA
See rates