Novotel Barcelona City Hotel 4 stars

TripAdvisor rating 4.0/5 4,339 reviews
Novotel Barcelona City
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+ 23 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Excellent location, next to the "Glories" metro station

  • Swimming pool, gym and Hamman

  • Rooftop bar with panoramic views

  • 10 min. walk to the beach

  • Spacious family rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • EUR 18
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Please note that you can check out up until 5pm with this service
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

The swimming pool stays open from June to September 15th except for private events

Hotel location

Novotel Barcelona City

Avenida Diagonal 201
(Entrada por Ciutat de Granada)
HB004414
08018
barcelona
spain

Tel: +34933262499

Fax: (+34)933208779

Contact email

Check-in from 14h00

Check out up to 12h00

  • LINEA 7 :   7 GLORIES

  • PZA CATALUNA - CIUDADD MERIDIANA :   62 LES GLORIES

  • HOSPITAL DE BELLVITGE - FONDO :   L1 GLORIES

  • CIUDADELLA - VILLA OLIMPICA :   T4 GLORIES

  • By plane

    EL PRAT LLOBREGAT At 17.9km / 11.12 miles

  • By train

    SANTS ESTACIO At 10km / 6.21 miles

  • By train

    SANTS STATION At 10km / 6.21 miles

GPS :41.404259, 2.191266

Currently, close to our hotel

Picasso Museum, visit

From 01/01/2010 to 31/12/2019

At 2.3 km

Palau de la Musica, visit

From 01/01/2010 to 31/12/2019

At 2.3 km

Barcelona's Contemporary Culture Centre (CCCB), visit

From 01/01/2010 to 31/12/2019

At 3 km

Museum of Contemporary Art of Barcelona, visit

From 01/01/2017 to 31/12/2019

At 3.1 km

The Aquarium in Barcelona, visit

From 01/01/2018 to 31/12/2019

At 3.1 km

Maritime Museum, visit

From 01/01/2010 to 31/12/2019

At 3.4 km

Joan Miró Foundation, Barcelona, visit

From 01/01/2018 to 31/12/2019

At 4.8 km

Magic Fountain, Barcelona, music and light show

From 01/01/2019 to 31/12/2019

At 4.9 km

National Museum of Catalonian Art, visit

From 01/01/2010 to 31/12/2019

At 5.1 km

Camp Nou, FC Barcelona Museum, visit

From 01/01/2018 to 31/12/2019

At 6.4 km

Our accommodations

"Combine work and relaxation. Spacious rooms with contemporary design. At Novotel Barcelona City, you are our priority, which is why our rooms adapt to your needs. Rooms are located on the 7th floor upward.

Family Room

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Room with city view

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite Room

  • Max. number of persons: ‌3
  • Area: From 43
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANTE NOVOTEL

Type of cuisine: Mediterranean

Serving an exquisite lunchtime menu created based on our Chef's best suggestions. With Family & Novotel, children and their parents are our pampered guests. Simply sit back and enjoy your dinner with us.

Lunch

13:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ZITY BAR

Photo non contractuelle / Strictly non binding

Make the Zity Bar your new meeting place. Exclusive terrace on the 19th floor with the best views of the city. It is the perfect place to enjoy one of our cocktails and take in the sunset.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Located in the lobby, it is the perfect place to have a coffee at any time of the morning. Serving a delicious breakfast prepared with high-quality produce.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 578 m²

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 376 people

Find out more

Our guest reviews for
Novotel Barcelona City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

8,914 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

4,339 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great hotel

Customer review rating 4.3/5

Scott A. Couples - 15/07/2019 AccorHotels certified review

It has a great location and the staff were friendly. It was clean and the room was nice.

Worse

Customer review rating 4.3/5

Amit Families - 15/07/2019 AccorHotels certified review

Nice hotel but very rude staff

Dear Amit P., Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Normally we knock the door several times before enter to the room. And normally we receive compliments about our staff. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Barbara C Guest Experience Manager

Well located near public transport

Customer review rating 4.3/5

Barbara L. (. Couples - 15/07/2019 AccorHotels certified review

The hotel rooms were aged needed updating but very clean with all facilities. The foyer was very smart and modern Checking in was made easy because of our early arrival, desk attendants were very helpful. Excellent view of Barcelona from the rooftop where the swimming pool is. We had a excellent breakfast and we could not complain.

Well located. Bad check in experience

Customer review rating 4.3/5

Nizar Families - 14/07/2019 AccorHotels certified review

The hotel is well located. Close to metro station (Glòries) and direct train to airport (El clot). Both stations have wheelchair access. It is just in front of Glòries commercial center- which was very convenient for entertaining kids (play ground, free big wheel in Super Drim store). Also the hotel has a small playground for kids with tablet, lego and Xbox. The hotel has a rooftop swimming pool. However, we could not really enjoy it as it was windy. On the bad side, my hotel booking was cancelled 2 hours before arrival (while we were in the train getting to the hotel). The explanation from the front desk was that they could not charge the credit card. The bank has suspected a suspicious transaction since the booking was made in April. The booking itself was non refundable 5 prior to arrival. I would have expected to get money withdrawn as soon as the booking is done or at least to get a notice earlier (as soon as the booking becomes non refundable). The receptionist kept saying they could not do anything as the hotel is full. After insisting and asking to talk to a manager, they managed to provide me a room as per the booking I made. Overall, apart from the check in experience, all was good. I usually like Accorhotels service and have spent up to 40 nights per year in Pullman / Novotel hotels in recent years. However, I will most probably not book again through Accorhotels website / app anymore. Traditional booking websites have been more professional in managing bookings.

Outstanding stay in Barcelona.

Customer review rating 4.3/5

Anonymous Couples - 13/07/2019 AccorHotels certified review

Both the staff and the hotel itself were stunning. Staff were brilliant in handling a room request of ours and the hotel was a wonderful place to stay.

Dear Adam L., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing!! We hope to welcome you again in Barcelona. Sincerely, Barbara C Guest Experience Manager

Great location, clean room, service nice

Customer review rating 4.3/5

Az Business - 12/07/2019 AccorHotels certified review

Basically all is great, only the bed is kind of small, not a king-size bed.

Overall good experience except for the breakfast

Customer review rating 4.3/5

Anonymous Families - 12/07/2019 AccorHotels certified review

We were 7 people in total and found the stay to be enjoyable

Wonderful. Well worth it.

Customer review rating 4.3/5

John F. C. Families - 11/07/2019 AccorHotels certified review

Great hotel for family trip. Stayed there 7 nights. The lifeguard at the pool, Carlos I think his name is, is WONDERFUL with the children and with guests, always full of energy and saying hello... the kids loved him! The other swimming attendants don't compare at all to Carlos, he was great. Breakfast was really good for 10 euros and family 55 Euro deal was great too. Only thing I could suggest is locks for the bathrooms in the rooms otherwise will stay again for sure when in Barcelona. Really helpful front desk staff as well. Thanks for making our Barceona trip so nice.

Very polite, but could be more helpful.

Customer review rating 4.3/5

Anonymous Business - 10/07/2019 AccorHotels certified review

I like the hotel and would stay here again. However, there are a couple of things that should be improved: (1) Mine was a business trip paid for by my university. Yet, curiously, after my university's credit card was charged for the room a tourist tax was applied separately. Why wasn't the tax charged at the same time as the room charge? Because it wasn't, I was stuck with personally paying the tax at check out and I can't reclaim it from my university because the financial year ended on 1 July while I was in Barcelona. (2) There was a strange reluctance by the hotel to help us arrange a taxi to go out in the evening. As a result, we waited unsuccessfully for half an hour, before someone from the hotel finally helped us to hail a cab. I've never stayed at any hotel where the process of getting a cab was so difficult. It's frustrating for female guests to encounter this sort of difficulty.

Mr Michael C.

Customer review rating 4.3/5

Michael C. Families - 08/07/2019 AccorHotels certified review

Hotel is lovely with striking views of the city from the beautiful rooftop pool area. We were upgraded to a suite, but this did not make up for the disappointment of not getting the city view room we had paid for. Instead of being at the top of the hotel with views of Barcelona, we were on the 12th floor with views of another building on one side and a building site on the other. Breakfast was really good with lots of choice, and the staff were attentive and friendly at reception.

Take control of Guest Experience / relationships

Customer review rating 4.3/5

Anonymous Couples - 08/07/2019 AccorHotels certified review

I was very disappointed that I had to request a ice bucket(not offered) to cool drinks stored in the room mini bar - only to be told that the fridge does not cool only maintains temp. I can understand the explanation however, why would you restock liquids into the bar fridge at room temp in the first place knowing its going to take some considerable time to cool. This devalued the benefit offered at this Hotel of free drinks as a valued Accor Member. In addition, no acknowledgement of my birthday - Why would you ask when placing booking if you celebrating any special occasion

Great hotel in a good location

Customer review rating 4.3/5

H. Couples - 07/07/2019 AccorHotels certified review

As we have come to expect with Novotels, this was a good hotel with helpful staff in a great location

Good stay, not great

Customer review rating 4.3/5

Elizabeth O. Families - 06/07/2019 AccorHotels certified review

The hotel was just too busy and didn’t cope well. The staff were mostly lovely, especially the front desk. The room was ‘fine ‘ but the sofa bed was too small for my girls to share. The location was great with shopping/restaurants across the street but really too far from the centre.

Customer review rating 4.3/5

Yacob Families - 06/07/2019 AccorHotels certified review

It was a great experience we all loved it and specially the swimming pool . All of the team was very nice and understanding and helpful the rooms small but clean and the suite too and the breakfast was incredible . The location is wonderful it's near the metro station and next to a shopping center.

Was nice, but had a few issues

Customer review rating 4.3/5

Heather Families - 06/07/2019 AccorHotels certified review

We enjoyed the hotel, but a few things happened that were unpleasant. One was we called housekeeping for more pillows and they never showed up, two was the shower head was very loose and kept falling down, and at one point fell and gave my eight year old daughter a split lip. It was not a great end to our holiday.

Excellent location, great staff

Customer review rating 4.3/5

Mark T. Families - 06/07/2019 AccorHotels certified review

The Barcelona Novotel on Diagonal Avenue turned out to be the perfect choice for a great family vacation! Offering a great location -- across the street from a shopping arcade and two blocks from both a metro stop and a tram station -- and with friendly staff and more than adequate amenities, this Novotel earns our praise. Kids station in the lobby, free breakfast for kids, and a rooftop swimming pool. Staff was very helpful in guiding us on sights to see and getting a taxi large enough for family + baggage. would definitely stay here again.

Customer review rating 4.3/5

John R. Families - 06/07/2019 AccorHotels certified review

Awesome

Not quite up to standard expected

Customer review rating 4.3/5

Ann M. Solo - 04/07/2019 AccorHotels certified review

Arrived early so left my bags in the store. Came back MANY hours later, and past normal check in time, to be told my room “wasn’t quite ready”. Then I was offered a drink on the house as means of apology ... the drink was the welcome drink provided to Le Club Silver members a matter of course. No “apology” drink as such. Note: I have never availed of the free welcome drink on any visit. Room cleanliness was not up to standard, and things like tissue box only having one tissue remaining and not having a spare toilet paper we noted. The front desk staff preferred to chat with each other instead of assisting guests. When, and only when, they were ready did they acknowledge me. I found this extremely rude an unsatisfactory. The room I was allocated was first after leaving the lifts. At first I thought “great location”, until in the quiet of night, directly behind the head of my bed was an almost continual whirring of the lift up and down, which made it difficult to sleep.

Perfect logistic

Customer review rating 4.3/5

William Business - 02/07/2019 AccorHotels certified review

I was welcomed and our hosts switch to french when they can.

Cher M. G., Un grand merci pour votre retour concernant votre séjour au sein de notre Novotel Barcelona City, nous sommes heureux de constater que vous avez apprécié notre Novotel et sa logistique et que vous vous êtes senti accueilli! Accor étant un groupe français, nous faisons en sorte que notre équipe sache parle français, ou connaisse quelques mots de vocabulaire afin de servir au mieux nos clients. Nous serions heureux de pouvoir vous recevoir à nouveau dans notre hôtel, et vous souhaitons en attendant une excellente journée, Cordialement, Andrea D - Guest Experience Assistant.

Very good, clean comfortable and friendly. Close to many facilities

Customer review rating 4.3/5

John Couples - 02/07/2019 AccorHotels certified review

Had a great stay here. The staff where very friendly and helpful. The room was very bright and airy, very comfortable. Close to all the facilities one would need with a great shopping centre across the road. The hop on hop off bus stop was across the road to see all the sights Barcelona has to offer.

Dear Mr. B., We very much appreciate your comments regarding your stay in couple in our Novotel Barcelona City. It is always a pleasure to receive positive feedback. We are glad to see that you could really take advantage of all of our services, as we strive everyday for bringing the best services to our guests. Many thanks for your trust towards Accor, Sir. We hope to be able to receive you again in our Novotel very soon, meanwhile we wish you a great day, Sincerely, Andrea D, Guest Experience Assistant.
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