Hotel - Novotel Barcelona City
Novotel Hotel Novotel Hotel

Novotel Barcelona City Hotel

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4.0/5 3,875 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 118.75 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • EUR 18
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Solarium
  • Bicycle hire facilities  (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00 - 00:00
    • Opening hours : Week-end 08:00 - 00:00
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

"Combine work and relaxation. Spacious rooms with contemporary design. At Novotel Barcelona City, you are our priority, which is why our rooms adapt to your needs. Rooms are located on the 7th floor upward.

  • 264 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 253 family rooms
  • 22 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 6,809 reviews

Our guest reviews for Novotel Barcelona City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,875 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
Family - 24/05/2018
« Decent Location but Average Services »

The location is decent opp to main Agbar tower but there is No bell desk or house keeping services which mean you have to pick up and bring down your own luggage and even for a small service like an adapter you have to come to reception and take it back yourself. Staff was courteous but not one of the best welcoming staff i faced. Over all staff courtesy 3.5/5.

TripAdvisor review
Family - 19/05/2018
« Excellent Experirence »

This was my second time at this hotel. Excellent room, very friendly and professional service, super breakfast, and ideal location - not too much in the city Center, but very well connected to all the places to visit!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madhwendu S, Thank you very much for your loyalty in Novotel Barcelona City. We are more than glad to read that again, our services have met your expectations and that you enjoyed staying with us. This is a pleasure to learn that our staff was able to help you and that the breakfast was at your taste! We work every to ensure a great experience to all of our clients and are happy to read that you left our hotel satisfied, We hope to have the chance to welcome you again! Sally B, Guest Experience assistant

AccorHotels certified review
Dave G. Couples - 18/05/2018
« Great hotel in Barcelona »

Very pleasant staff,nice and clean,and when you get your bearings a great location.

AccorHotels certified review
Elaine M. Families - 16/05/2018
« Superb location with excellent staff »

We loved staying in your hotel. The staff were extremely helpful and friendly. Our room and the hotel in general, was spotless. The breakfast was lovely with plenty of variety.

AccorHotels certified review
Kalle Business - 15/05/2018
« Problem with invoicing »

Stil did not get an appropriate invoice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin H., Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. I am sorry that we didn't sent you the invoice with the correct details. I have informed to back office and they will send it to you asap; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barbara C Guest Experience Manager

TripAdvisor review
Family - 14/05/2018
« Poor service »

In room nespresso did not work properly, couldn't keep water adjusted properly in shower. Reservation was for 3 adults room was set for 2 people. Used their power adapter burned out a blow dryer, hot rollers and a curling iron. No compensation we were told it was our fault.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pat H, Thank you for choosing Novotel Barcelona City. We are very saddened to read that our services did not meet your expectations. We are very sorry about the reservation issue. After checking your reservation, we realized that you have made it through the AccorHotels website, the direct channel to reach the hotel. It was indeed specified that the reservation was booked for 3 adults. However, our website also stipulates that every room includes a queen bed as well as an extra sofa bed that allows 4 people. We are sorry if you were looking for 3 seperated bed but our hotel unfortunately does nor provide that. We hope that you were still able to have a great time. We also apologize for your devices. If you face the same issue next time, we advise you to ask for a manager help, he would be happy to help you. We wish you a very nice day and apologize again for the inconvenients you had to cope with.

TripAdvisor review
Solo travel - 14/05/2018
« Solo trip »

Eveything was good but the breakfast employees need to be more smiling and engageant (smile is not reserved to the reception person)... The view was really great too. The receptionist team was great, smiling, attentive and effective even if they are so many people awaiting for check-in or check-out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amandine, Thank you for choosing Novotel Barcelona City. We are happy to read that your stay has been great and that you enjoyed staying with us! We are sending your message to our restaurant employees in order to let them know the inconvenient you encountered and therefore provide a better service. However, we are glad that you appreciated the friendliness of our receptionists that work every day in order to please you and help you having the nicest moments! We hope to have the chance to welcome you again. Have a locely day, Sally B, Guest Experience assistant ....................................................................................................................................................................................-

AccorHotels certified review
Daniel Families - 12/05/2018
« Wonderful stay »

Overall very happy. Our room was spacious, clean, modern. Staff, with one exception, was friendly and helpful. Breakfast was very good in quanty and quality. Hotel was near bus, tram, subway.

AccorHotels certified review
Matt B. Business - 11/05/2018
« Great location, wonder staff, lovely modern hotel »

The staff really went out of their way to look after us, so impressed. Thank you

AccorHotels certified review
Anonymous Business - 10/05/2018
« Bad room »

Got a room next to the lift. No welcome water in the room.

AccorHotels certified review
Married C. Couples - 10/05/2018
« Lovely hotel - good location »

Hotel was as expected - a good base for sightseeing with hop on hop off bus stop at the end of the road and close to tram and metro. Lovely reception area. Was there with my wife, her mother and sister and her husband and kids and well catered all ages.

AccorHotels certified review
Mk Families - 07/05/2018
« Nice hotel but some room for improvement »

We (family of four) had a good stay at the Novotel Barcelona City, it was close to a metro station and a stop on the bus tour so we were able to get to and from the hotel and into the city centre very easily. The main disappointment was after arriving late in the evening having already checked in online I still had to queue and then sign some paperwork as well as give over a creditdebit card as a deposit (not sure how this the qualifies as online checkin). Also, I was asked to sign a copy of the house rules for myself and my wife but they were not available in English. I decided to trust that it would be standard hotel rules as I had a couple of very tired kids with me that just needed to sleep, however normally I would have insisted on seeing an English version. The only disappointments really were the lunch and evening menus which were a la carte without the options for standard meals. Finally, there was the pool, which was outdoors and I'm sure is really nice, however the weather while we were there was only ok rather than steaming hot so the pool, which was not heated, was constantly cold. Although the weather is obviously not the hotels fault it would be nice to have had this as a heated pool for those visiting on days that happen to be a little cooler than the peak summer weather in Barcelona.

AccorHotels certified review
Thomas W. Solo - 06/05/2018
« Good »

Band on the roofbar opposite hotel was loud,i was on 10th floor

AccorHotels certified review
Anonymous Business - 05/05/2018
« Mr »

Too small reastaurant for the breakfast, always was line

AccorHotels certified review
A G. Business - 02/05/2018
« Excellent location...helpful staff delicious breakfast and small rooms like all European hotels »

I went for a conference and 2 days vacation...brought my family and stayed in the super room with coach bed for the kids.. after opening the coach room was very narrow..AC is not working well...staff were very helpful and daily cleaning was of high level..Breakfast was upscale with fresh bakery daily, fruits and cold cuts with many options for kids worth its kids enjoyed the kids club..outdoor pool and jacuzzi were cold..hotel in near downtown and very close to public transportation..overall good experience in a relatively narrow room...private steam bath is available for free by reservation which I find a perfect secret for this hotel..

AccorHotels certified review
Luca C. Families - 02/05/2018
« Labour Day week end in Barça »

Overall positive Experience, possible improvement in room cleaning and lifter services.

AccorHotels certified review
Anonymous Business - 02/05/2018

It was fine I did find the drain in the bathroom shower had an odour. I just covered it with a bath mat

AccorHotels certified review
Phill S. Families - 26/04/2018
« Clean and efficient »

Very pleased with the food. Staff. Etc. Disappointed that the bar was closed downstairs, you could have made a few more euro

AccorHotels certified review
Steve Couples - 26/04/2018
« Great stay »


AccorHotels certified review
Paul Couples - 25/04/2018
« Pleasant and relaxing. »

Very enjoyable. The roof top area is relaxing and provides a great view. The restaurant food was very nice. The new shops across the road provide more food outlets and large supermarket

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