Hotel - Novotel Barcelona City
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Novotel Hotel

Novotel Barcelona City Hotel

Avenida Diagonal 201  (Entrada por Ciutat de Granada)  HB004414 
08018  BARCELONA
SPAIN

3,566 reviews
TripAdvisor Rating Based on 3,566 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Solarium
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00 - 00:00
    • Opening hours : Week-end 08:00 - 00:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

"Combine work and relaxation. Spacious rooms with contemporary design. At Novotel Barcelona City, you are our priority, which is why our rooms adapt to your needs. Rooms are located on the 7th floor upward.

  • 264 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 253 family rooms
  • 22 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Iron in room
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Barcelona City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,566 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 09/08/2017
« tellement deçu - so desapointed »

First Accor hotel so bad. the main point was that the room was not done during the day we took the breakfast and left the hotel when we came back after lunch the room was not done, ok could happens, we when to the beach and came back aroung 4 pm the room was not done, towel not changes so we put do not disturb on the dorr as we would like to take shower, and left the hotel for dinner and we mentionned that to th reception that the room was not done when we were back from the diner at 23 the room was not done new towel put on the floor of the shower and shampon through up on the sink

TripAdvisor review
Couples - 24/06/2017
« Barcelona visit »

I stayed for 3 nights and found after the very first 8 hours that customer service was terrible . The price of the room is way too high for the poor quality of small size room The price is at least 45% higher than what it deserves. Staff had been rude with a bad attitude

TripAdvisor review
Y138VEdavidc Couples - 25/05/2017
« Perfecto! »

Easy check-in by friendly staff. View from 15th floor over Barcelona and the sea excellent. Close to Metro where we used the 10 ticket which gave access to all forms of transport ( although we did walk miles looking at the sights). A MUST VISIT is La Sagrada Familia ( but make sure that you book with the official web-site for an audio self tour at your own pace and 17Euros). The interior is outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rita Taipa Guest Experience Assistant

TripAdvisor review
Couples - 24/05/2017
« Amazing! »

Trip was incredible! Really enjoyed the hotel and all of the facilities. All of the staff spoke good English which made ensuring check out times very easy. The pool and jacuzzi were cold upstairs, but in the middle of the day I can imagine it would be ideal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannah, First of all, thanks for spending some of your time sharing your experience at Novotel Barcelona City with us. We are grateful for everything have pleased you, and we appologise for the inconvenience created by the cold in the terrace, but we cannot do nothing to control it... We really hope to see you again in a future visit to Barcelona, in a time of greater weather to enjoy the most in our 19th floor, and I can guarantee it will be as pleasant as this time. Sincerelly, Rita Taipa Guest Experience Assistant

TripAdvisor review
Family - 19/05/2017
« Beautiful Barcelona »

Great location and fantastic views from roof bar with swimming pool and gym. bus, tram and metro a couple of minutes opposite hotel. Glories shopping centre opposite, Carrefour supermarket has everything and there are also plenty of places to eat. Hotel staff very good, breakfast is plentifull with lots of choice, Evening meal was also good. Thank you to the hotel for upgrading our room and the gift of chocolates for the celebration , very thoughtful and appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna, First of all, thanks for spending some of your time sharing your experience at Novotel Barcelona City with us. It is always a pleasure to receive such positives feedbacks. Indeed our team efforts every day to improve the quality of our services and our best reward is definetly your satisfaction. You are also grateful for the location have pleased you. I will share you comment with the staff inasmuch as I know it will be an extra motivation for them to continously strive for the best conditions to our guests. You are looking forward to seeing you again in a future visit to Barcelona. Sincerely, Rita Taipa Guest Experience Assistant

TripAdvisor review
Family - 11/05/2017
« Good Location for Sagrada Famillia »

Weekend break to take in FC Barcelona game, found location good, under 10 euros taxi ride to La Ramblas, TramN04 runs straight past Hotel, main Tram hub 3 minute walk, underground same. Staff very good, roof bar has great views over City, Pool was too Cold to Bathe in (early May Visit), all you expect from this reputable Hotel Chain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FOODTART2011, It was a pleasure to read your comment, thanks for spending some of your time writing us about your experience at Novotel Barcelona City. Indeed our team works everyday tom improve the quality of our services and make it the perfect stay to our guests. This way I will share your feedback with them once I´m sure it will be an extra motivation for them to still effort everyday to overcome your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rita Taipa Guest Experience Assistent

TripAdvisor review
Solo travel - 25/04/2017
« Excellent front desk services »

It was such an amazing stay with such a professional and friendly staff especially the front desk. I would like to thank Edir for her help and assistance, she was an example of a professional and great employee..I wish her all the best Plus I would like to thank Paloma and Alba for their warm welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emad, Thanks for sharing your experience at Novotel Barcelona City with us. It is always a pleasure to receive such positive feedbacks. I will share your comment you our team, and I know it will be and extra motivation to them to strive contionously to improve the quality of our services. I realy hope to see you again in a future visit to Barcelona. Best rewards, Rita Taipa Guest Experience Assistent

TripAdvisor review
Sergio7475 Family - 21/04/2017
« Nice stay »

Nice hotel, with full amenities. The surrounds are ok, spacious, good metro+tram connections very close. Supermarket and many restaurants a 100 m distance. The room was spacious and comfortable. Bed linen was too hot for the weather. Bathroom all working. Breakfast with many options. Receptionists quite helpful and professional. Wi-fi worked just fine. Good service even with fully booked hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergio, It is always a pleasure to receive such positive feedbacks. Indeed, our team strive everyday to continously inprove the quality of our services and your satisfaction is our bets reward. I´m very grateful for everything went well during your stay. I really hope to see again in future visit to Bracelona and I don´t any doubts that it will be as pleasant as this one. Sincerely, Rita Taipa Guest experience Assistent.

TripAdvisor review
Family - 21/04/2017
« Excellent »

Excellent stay in Novotel Barcelone. Hotel is brand new with fantastic top floor with bar and swimming pool. Great view on Barcelona city. Easy access and car park available. Highly recommended for family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philipe Thanks for spend some of your time writting us about your experience at Novotel Barcelona City. It is always a pleasure to receive such good comments. In fact, our team works everyday to improve the quality of our services and your satisfaction is our best reward. We hope your future stay in Novotel Barcelona City will be so pleasant as this one. Sincerely, Rita Taipa Guest Experience Assistent

TripAdvisor review
Family - 18/04/2017
« Very friendly staff, bad breakfast »

Staff is really very friendly. Nice accomodation. Quality of breakfast is not upto standard, moreover the breakfast area itself is really uncosy and too nosy. The structural problem is that staff rotates funtions, so one day you have a great Caipirinia at the bar, the next they that guy is cleaning breakfast tables and the lady that cleaned breakfast tables yesterday is making you a really loosy caiprinia. I'm sure this is a plus for job satisfaction, but quality is suffering from this

TripAdvisor review
maryamghori Family - 15/04/2017
« Small rooms, poor location, poor value for money »

The room was too small for a family of four, 2 adults and 2 children. Mine was a superior room with a double bed and sofa bed. I had requested a cot for the baby but there was no space in the room for it when the sofa bed was open so we could have one or the other. It could barely accommodate the buggy. On enquiring about a different room I was told that standard, superior and executive rooms are all the same size. Suites are bigger and I will have to pay extra, however there was availability for 1 night only out of the 5 nights we were staying. I will pay attention to room area before booking in future. Room furniture and decor was basic. Bathroom was old, refurbishment is needed. The hotel is not near the city but there is a metro station nearby. The roof top pool area was small and overcrowded, pool small and too cold to use, not heated, contrary to what I was told by Accor hotels' sales rep. I was able to make a reservation for the steam room and that was nice. Average wait to be seated for breakfast was 20 minutes. Overall, poor value for money. Staff very pleasant though!

TripAdvisor review
Couples - 06/04/2017
« Fabulous stay in Barcelona »

Hotel was fantastic, great location right next to an underground and the tourist bus. Walking distance of a number of sites and the beach. Room excellent, fab views and lovely bathroom. The bar on 19th floor was perfect for relaxing after a long day sightseeing and very reasonable. The breakfast was great just the ticket to start your day. The hotel staff were superb, friendly helpful and accommodating. Couldn't fault my stay, I will definitely be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan, First of all, thanks for spending some of your time sharing your experience at Novotel Barcelona City with us. I`m grateful that everything went well during your stay. Indeed, our team works hardly to constinuosly improve the quality of our services, and I`m sure that your satisfaction is their best reward. I´m looking forward to seeing you again in a future visit to Barcelona and I hope it will be so pleasant as this one. Sincerely, Rita Taipa Guest Experience Assistent

TripAdvisor review
Solo travel - 03/04/2017
« Great place in Barcelona »

Enjoyed this latest stay at this Novotel. Received an upgrade which is always welcomed. Very good service with the exception of the check out performed by a junior employee. Please better support is a must otherwise a great stay finishes on a sour note. Good restaurant, great breakfast buffet. Very pleasant 19th floor for a drink, light lunch or an evening of music.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean, First of all, thanks for spending some of your time sharing your experience at Novotel Barcelona City with us. Actually your feedback is like an extra motivation to us continuosly strive to improve the quality of services. I really appologise for the inconvenience created in the check out. I will share this information with the responsable of the department to know more about this particular situation. I´m looking forward to seeing you again in a future visit to Barcelona. Best rewards, Rita Taipa Guest Experience Assistent

TripAdvisor review
Business - 27/03/2017
« Business Trip to Barcelona »

The Novotel Barcelona City is a very nice business hotel in Barcelona. Staff is friendly, helpful and fast. Rooms are nice, so far always clean and the hotel offers a very good service and breakfast. It is perfect for business trips, but I also recommend it for tourists visiting the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Markus, It was a pleasure to hear from you. In fact our team works everyday to improve our services quality, and these positive feedbacks are the best way to keep them motivated. We have been developing the best conditions to accomodate not also tourists but even people from business meetings. This way we have four conference rooms and all the services this type of visitors may need. Thank you for sharing your experience, and we are looking forward to seeing you again next time you travel to Barcelona. Sincerely, Rita Taipa Guest Experience Assistent

TripAdvisor review
Family - 22/03/2017
« Family City Break »

Super time at the City hotel - we have stayed at other Novotels before as a family (11 and 8 year olds children) and always enjoyed the facilities - this one did not disappoint. Great Breakfast super fresh and excellent friendly staff that were particularly helpful given our split arrival dates and guides to travel around the city. Will definitely go back if staying in Barcelona again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathanw, It was a pleasure to hear from you. In fact, we are lucky to have such positive feedbacks, and this is the best reward we can receive from our hard work. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience with us and we will be waiting for you in your future visit to Barcelona, Sincerely, Rita Taipa Guest Experience Assistent

TripAdvisor review
Business - 15/03/2017
« Nice place for business »

The hotel is really nice when you are in the city for business. It is comfortable, the staff is nice and the breakfast is good. Location: it is far from the most important touristic places. Ok, you can take the metro, but if you want just walk and enjoy the view (night and day) it is not a place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Regina T, Thank you very much for sharing your review in TripAdvisor regarding your stay in Novotel Barcelona City. We are happy to know our facilities met your expectations and you could enjoy everything you required for your business trip. We are sorry about your comment about our location. It is true that we are not in the heart of the city but we are well comunicated by pubblic transport. We really hope to welcome you back to our hotel in order to be able to have a beautiful walk until Agbar Tower or even the beach. Kind Regards, Laura P Guest Experience Assistant

TripAdvisor review
Business - 14/02/2017
« breakfast time like a nightmare »

hotel very good and able to recover when some trouble happens ( like no hot water ) however the space for the breakfast and dinner is under dimensioned and I waited too much for having a chair. In addition the room staff is unkind compare to other staff and the manager. The room are vey good despite teh low light and the room service is good

Our hotel has responded to the review
Our hotel has responded to the review

Hi Alessio, It is nice to receive feedback from you. First of all, I am glad to hear that we could solved your problem with the water, and you could enjoy the room and the room service fully. Although, I am so sorry to hear that our housekeeping staff was not helpful and you are not so pleasant experience in our restaurant at breakfast. We work hard day after day to give the best service to all our guests. We will be very delighted to welcome you back to our hotel and make your stay unforgettable. Kind Regards, Laura P Guest Experience Assistant

TripAdvisor review
Family - 20/01/2017
« It's worth it »

Excellent location, near a metro station and a comercial centre. Friendly and helpful staff. Excellent breakfast (really good). Fair price taking the quality of the hotel in account. I hope to come back soon.

TripAdvisor review
Solo travel - 20/01/2017
« Another Excellent Stay »

Love this hotel reception staff, room service fantastic used it a number of times now, only draw back the breakfast is good but not excellent, not only on choice but the staff can be a bit unfriendly in a morning they warm up as the day goes on in the restaurant. Other than that, rooms modern, well equipped and very comfortable beds, I will be staying for a week in Feb 2017 again

TripAdvisor review
Family - 19/01/2017
« Fantastic Stay and Location; so convenient! »

Located within walking distance of Metro Station, Staff is superbly kind, everything was nice and clean, breakfast was bountiful. Barcelona is a jewel of Art, Signtseent, Fun and gastronomy. I will be coming back to this hotel soon....

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