Novotel Bucharest City Centre Hotel 4 stars

TripAdvisor rating 4.5/5 2,131 reviews
Novotel Bucharest City Centre
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+ 25 Services
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Room 1

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Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Heated indoor pool, hammam, gym, kids' zone

  • Restaurant open till 11 p.m., bar till 2 a.m.

  • 5 minutes' walk to metro and buses

  • 20-minute walk to the Palace of Parliament

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • BUCAREST HENRI COANDA
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Cash machine
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Billiards/Snooker (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Bucharest City Centre

Calea Victoriei 37B Sector 1
010061
bucharest
romania

Tel: +40213088500

Fax: (+40)21/3088501

Contact email

Check-in from 14h00

Check out up to 12h00

  • RATB :   69/90/137 CISMIGIU PARC

  • METR :   69/90/137 CISMIGIU PARC

  • METROU :   M2 UNIVERSITATE

  • TRAMVAI :   TRAMVAI 21/5/16 SF.GHEORGHE

  • By plane

    BUCAREST HENRI COANDA At 16.99km / 10.56 miles - Shuttle paying

  • By plane

    OTOPENI - HENRI COANDA AIPORT At 15km / 9.32 miles

GPS :44.436997, 26.097497

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 double bed and sofa

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 queen-size bed and a sofa

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Let's Escape

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Let's Discover La Vie en Rose

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Time to chill out

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ride a bike in Bucarest

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with a double bed and sofa

  • Max. number of persons: ‌4
  • Area: From 48
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite with a double bed and extendable sofa

  • Max. number of persons: ‌4
  • Area: From 50
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

WINESTONE VICTORIEI 37

Type of cuisine: International

Winestone Victoriei 37 pairs accessible, regional-inspired cuisine with a creative selection of Romanian and international wines, in a vibrant and sophisticated setting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 300 m²

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Bucharest City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

6,026 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,131 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent stay

Customer review rating 4.5/5

Pierre Families - 15/07/2019 AccorHotels certified review

I stayed in this hotel with my family in 2 separate executive rooms. I don't know why but my parents had a coffee machine in theirs, I didn't... In both rooms there was only one pair of shoes available, and one bathrobe. This stay was overall great, facilities are good and staff is helpful. The only remark I have is about the lounge, which is not very good. Regularly when we headed to the lounge there was almost nothing left, food or drink, and no staff to refill.

Dear Pierre C., Thank you for taking the time to share your experience online. We very much appreciate your review regarding your stay at the Novotel Bucharest City Centre. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for your kind feedback, and we hope to see you again soon for another awesome sojourn with us. Best regards, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Okay but not too comfortable

Customer review rating 4.5/5

Jane Business - 15/07/2019 AccorHotels certified review

Staff were very pleasant as always, and room was quiet. However, room was also unpleasantly warm and stuffy most of the time, and turning up the fan or adjusting the thermostat did not seem to do anything. I had a room with two double beds that were quite small and rather hard. And the food on the breakfast buffet hot table was barely warm most mornings.

Dear Rosanna Jane Mrs W., Thank you for taking the time to share your experience online. We very much appreciate your review regarding your stay at the Novotel Bucharest City Centre. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for your kind feedback, and we hope to see you again soon for another awesome sojourn with us. Best regards, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Ms S M.

Customer review rating 4.5/5

Anonymous Business - 15/07/2019 AccorHotels certified review

Staff very good, great attitude and friendly

Dear Miss Siobhan M., Thank you for taking the time to share your experience online. We very much appreciate your review regarding your stay at the Novotel Bucharest City Centre What did we miss? What could we have done to make your stay special and rate us with 5 stars? Please don't hesitate to contact us directly on H5… Thank you again for your kind feedback, and we hope to see you again soon for another awesome sojourn with us. Best regards, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Customer review rating 4.5/5

Alisa Business - 15/07/2019 AccorHotels certified review

Good location, good breakfast, small swiming pool, too expensive parking

Dear Alisa Z., Thank you for taking the time to share your experience online. We very much appreciate your review regarding your stay at the Novotel Bucharest City Centre. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for your kind feedback, and we hope to see you again soon for another awesome sojourn with us. Best regards, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

6

Customer review rating 4.5/5

Galit Families - 14/07/2019 AccorHotels certified review

I think you should improve few things: 1) we were 4 pepole in the same room and there is no Closet for storing clothes. It was very difficult to move in the room and the suitcases around us. 2) you didn`t put a body lotion in the bat. I asked you to bring and I got the day later, one day before I left. 3) In the dining room - you must always be careful to fill food and drink. The room was open until 1030 and twice we went down around 9 am and once at 0930 in the morning few things was empty, and after i talk to the responsible of the dining room, she filled.

Dear Galit G., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Customer review rating 4.5/5

Sk Families - 13/07/2019 AccorHotels certified review

Novotel Bucharest City Centre was the best choice! Located in a central point, close to the old town and other points of interest. Room was spacious enough for a family of three, while cleanliness and room facilities were very satisfying! We were also all amazed by the breakfast variety. Last but not least, the hospitality was excellent and I always enjoy being an Accor Member!

Dear Spyridoula K., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Excellent

Customer review rating 4.5/5

Polina Z. Friends - 12/07/2019 AccorHotels certified review

Nice staff, good location, great food at the restaurant, the hotel has everything you might need. Thank you very much for the surprise, you are the best!

Dear Polina Z., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Slow Service

Customer review rating 4.5/5

L. M. Business - 12/07/2019 AccorHotels certified review

A lot of staff's (too many in the breakfast areas) that removed service from the table while I was still eating or drinking. Very slot service when I ordered Iron - needed to call twice. But staff in the Bar/Restaurant area was very good.

Dear M. Poul L., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

We had a great and enjoing experience staying at your hotel.

Customer review rating 4.5/5

Ori Couples - 11/07/2019 AccorHotels certified review

It's my second time I'm staying at your hotel, and each time is a plesure. The service was kind, the rooms are clean and the location is comfortable.

Dear Ori T., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Very good service

Customer review rating 4.5/5

Anonymous Business - 11/07/2019 AccorHotels certified review

Good availability of staff nice & clean rooms

Dear Erwan G., Thank you for taking the time to share your experience online. We very much appreciate your review regarding your stay at the Novotel Bucharest City Centre What did we miss? What could we have done to make your stay special and rate us with 5 stars? Please don't hesitate to contact us directly on H5… Thank you again for your kind feedback, and we hope to see you again soon for another awesome sojourn with us. Best regards, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Nice Hotel

Customer review rating 4.5/5

Günter B. Business - 08/07/2019 AccorHotels certified review

too short

Dear Gunter B., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Very nice stay

Customer review rating 4.5/5

Anonymous Business - 08/07/2019 AccorHotels certified review

Everything was perfect

Dear Olivier M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Bucharest visit

Customer review rating 4.5/5

Bill Solo - 07/07/2019 AccorHotels certified review

Arrived via train from Budapest at 01:30 AM and was greeted by friendly staff. All the staff is outstanding, provide excellent service to their guests

Dear Mr. William M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

qualitative

Customer review rating 4.5/5

Gunther Business - 07/07/2019 AccorHotels certified review

feels like coming home every time i visit bucharest. Quality & extra's on executive floor makes a difference

Dear Gunther D., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

good location and style

Customer review rating 4.5/5

Sergey Solo - 06/07/2019 AccorHotels certified review

good location and style in the heart of Old Bucharest City, private bathtube and free mini-bar in each room, very clean, beatiful service

Dear Sergey S., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Short stay at Novotel Centre Bucharest

Customer review rating 4.5/5

Florin T. Business - 05/07/2019 AccorHotels certified review

I stayed many times at this hotel. It slowly gets better

Dear Mr. Florin T., Thank you very much for your loyalty! We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback and I will share your comments with our team who will be delighted to read that you had an awesome stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Dispoited

Customer review rating 4.5/5

Meir S. Families - 05/07/2019 AccorHotels certified review

Not friendly

Dear Mr. Meir s., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Good rooms for sleeping, good food and wine in the restaurant.

Customer review rating 4.5/5

Michiel V. D. B. Business - 04/07/2019 AccorHotels certified review

Comfortable bed, quiet rooms, good shower, good restaurant menu, good wine. Breakfast area where food buffet is, is small and quickly over crowded.

Dear Michiel Van Den B., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations entirely; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Very good stay, great kids surprise, but slow check-in.

Customer review rating 4.5/5

Goran Y. Families - 01/07/2019 AccorHotels certified review

Overall the stay was good, the staff was very attentive but the hotel was very crowded and it took me more then 25 mins to check in. The rest was excellent.

Dear Goran Y., Thank you for taking the time to share your experience online. We are very sorry that our services did not meet your expectations. We will take into consideration your check in experience and we will do all the best to improve the quality of our services and make your future stay with us worth 5 stars. Thank you again for your kind feedback, and we hope to give us the opportunity to better serve you in the near future Best regards, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Customer review rating 4.5/5

Anonymous Business - 30/06/2019 AccorHotels certified review

Normale

Dear Alfredo M., Thank you for taking the time to share your experience online. We very much appreciate your review regarding your stay at the Novotel Bucharest City Centre. What did we miss? What could we have done to make your stay special and rate us with 5 stars? Please don't hesitate to contact us directly on H5… Thank you again for your kind feedback, and we hope to see you again soon for another awesome sojourn with us. Best regards, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
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