Novotel Bucharest City Centre Hotel 4 stars

TripAdvisor rating 4.5/5 2,193 reviews
Novotel Bucharest City Centre
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+ 25 Services
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Room 1

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Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Heated indoor pool, hammam, gym, kids' zone

  • Restaurant open till 11 p.m., bar till 2 a.m.

  • 5 minutes' walk to metro and buses

  • 20-minute walk to the Palace of Parliament

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BUCAREST HENRI COANDAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Cash machine
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Billiards/Snooker (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Bucharest City Centre

Calea Victoriei 37B Sector 1
010061
bucharest
romania

Tel: +40213088500

Fax: (+40)21/3088501

Contact email

Check-in from 14h00

Check out up to 12h00

  • RATB :   69/90/137 CISMIGIU PARC

  • METR :   69/90/137 CISMIGIU PARC

  • METROU :   M2 UNIVERSITATE

  • TRAMVAI :   TRAMVAI 21/5/16 SF.GHEORGHE

  • By plane

    BUCAREST HENRI COANDA At 16.99km / 10.56 miles - Shuttle paying

  • By plane

    OTOPENI - HENRI COANDA AIPORT At 15km / 9.32 miles

GPS :44.436997, 26.097497

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 24
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 queen-size bed and a sofa

  • Max. number of persons: 4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Let's Escape

  • Max. number of persons: 2
  • Area: From 24
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Let's Discover La Vie en Rose

  • Max. number of persons: 2
  • Area: From 24
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Time to chill out

  • Max. number of persons: 2
  • Area: From 24
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ride a bike in Bucarest

  • Max. number of persons: 2
  • Area: From 24
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with a double bed and sofa

  • Max. number of persons: 4
  • Area: From 48
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite with a double bed and extendable sofa

  • Max. number of persons: 4
  • Area: From 50
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

WINESTONE VICTORIEI 37

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Winestone Victoriei 37 pairs accessible, regional-inspired cuisine with a creative selection of Romanian and international wines, in a vibrant and sophisticated setting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 300

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Bucharest City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

6,382 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,193 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Not as expected!!!

TripAdvisor rating 4.5/5

hananf_friedman Friends getaway - 20/11/2019 TripAdvisor review

Smoke smell in room and in the hotel. Bed too soft to sleep. Check out was bad!! 20 min at 2 am....when i was alone. Poor breakfast. Not as expected. Too expensive for what you get. Prostetude get into the hotel.

Positive experience

Customer review rating 4.5/5

Anonymous Business - 12/11/2019 Confirmed reviews AccorHotels

I was encouraged by the staff at the reception to download Uber application and use such transport, which was perfect and allowed me to enjoy the city and be at time at my business appointment. A big thank you!

Dear Slana G., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. We would like to know why you consider our loyalty program not very good, so we could improve this aspect. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Over and above

Customer review rating 4.5/5

Dave Business - 11/11/2019 Confirmed reviews AccorHotels

I'd left a shopping bag in the back of an uber and reception made sure I got it back, much appreciated!

Dear Mr. Dave C., We very much appreciate your nice comments regarding your stay at the Novotel Bucharest City Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

This is one of the best hotels I have ever stayed in.

Customer review rating 4.5/5

L. Business - 10/11/2019 Confirmed reviews AccorHotels

The staff was incredibly helpful during our stay--especially Gregore! Also great that your restaurant stayed open until midnight. Rooms were comfortable, and the beds very comfortable.

Dear Mrs. Dusman L., We very much appreciate your great comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

horrible sleeping experience

Customer review rating 4.5/5

Ivan Business - 10/11/2019 Confirmed reviews AccorHotels

I could not sleep normal for 2 nights as bed and pillows were too hard. Please trow away those or next time book me to refurbished rooms on higher floors.

Dear Mr. Ivan, First of all, please allow me to thank you for taking the time to share your feedback with us. I would like to apologize for the bad sleeping experience you had. We are very sorry that our service did not reach your level of expectation. We are in process of renovation and soon all our rooms will be very new and comfortable. I have the trust that you will give us the opportunity to better serve you in the future. Thank you for understanding! Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
Customer review rating 4.5/5

Adrian Couples - 10/11/2019 Confirmed reviews AccorHotels

The bathroom shower had black mold. Room service entered my room while I was inside without my permission.

Dear Mr. Adrian J., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence with what bothered you. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Confortable,clean,good staff,convenient position

Customer review rating 4.5/5

Anonymous Solo - 09/11/2019 Confirmed reviews AccorHotels

Everything went well,I appreciated the eco-friendly solutions.Excellent breakfast,helpful staff

Dear Mr. Enrico P., We very much appreciate your nice comments regarding your stay at the Novotel Bucharest City Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Business stay

Customer review rating 4.5/5

Mark C. Business - 09/11/2019 Confirmed reviews AccorHotels

A good experience, may second time staying. Good location and friendly staff. Just wish the executive lounge offered more.

Dear Mark C., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured, that we are taking the appropriate measures to improve what you suggested in the VIP Lounge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Very good stay good customer service and welcoming.

Customer review rating 4.5/5

Rebecca Friends - 03/11/2019 Confirmed reviews AccorHotels

Fantastic stay! Thanks to all staff for being so welcoming.

Dear Rebecca B., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Wonderful place to stay

Customer review rating 4.5/5

Dov S. P. Couples - 02/11/2019 Confirmed reviews AccorHotels

Very good

Dear Dov s., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Great Room

Customer review rating 4.5/5

Anonymous Friends - 30/10/2019 Confirmed reviews AccorHotels

I received a notification to say I good check in early via the app, which I did the day before, however I didn't see the benefit as I still had to check in at the desk. The app asked me what time I was due in, I said before midday but this didn't give an advantages as my room didn't end up being ready until after 3pm. The positive, the room was great & I was given a bottle of wine & cake for my birthday which I loved, so thank you. The fillet steak was lovely & great value for money

Dear Mrs. Sheena W., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. Regarding the check in experience we would like to apologize for not offering you what you expected, but we appreciete you enjoyed the rest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Very good hotel in the city centre

Customer review rating 4.5/5

Filipa M. Business - 30/10/2019 Confirmed reviews AccorHotels

Very good hotel in the city centre. Room was very good and confortable and all the staff were great.

Dear Mrs. Filipa M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

short stay in Bucharest

Customer review rating 4.5/5

Cristian T. Business - 29/10/2019 Confirmed reviews AccorHotels

nice, clean & modern hotel in the best location of Bucharest, parking available, jogging possible in Cismigiu Park that is 500 m away. The negative points are related to human relationship: the staff is not quite happy to welcome, there was no fruit plate in the room (for the gold status, but as reward I received parking free for one night), the hotel took my money from the card in advance and did not care/read for my instruction on invoicing and payment. No pints were given after my stay. But the hotel is good and I think they have potentiality for the future.

Dear Cristian T., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Dissasified

Customer review rating 4.5/5

Ivan D. Business - 29/10/2019 Confirmed reviews AccorHotels

the room environment and all appliances were poor for a 5 star hotel.

Dear Mr. William M., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies We appreciate you are sharing your concerns, but please be informed that we are a 4 star hotel no 5 stars as you mentioned. We would like to know what services you consider we could improve in order to be fully satisfied with our hotel? It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Excellent stay, as always

Customer review rating 4.5/5

Pier Business - 28/10/2019 Confirmed reviews AccorHotels

Every time I go to Bucharest I'm staying at Novotel City Centre, to me it's a good value for money and well located, in just 10 minutes you can reach the pedestrian area of the old city.

Dear Pier Francesco M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Fantastic hotel in a central location.

Customer review rating 4.5/5

Nicola Families - 28/10/2019 Confirmed reviews AccorHotels

Lovely staff, really comfortable room and beds - plenty of room for a family of four. We loved the breakfast too and will definitely come back to this hotel if we come again. Great location too. Cannot fault the place.

Dear Nicola W., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Great location, good service and nice stay overall

Customer review rating 4.5/5

Robert A. Families - 28/10/2019 Confirmed reviews AccorHotels

I found the hotel easily with the car's GPS, and the location is absolutely great and super convenient to the old city and historical landmarks nearby. The room was a bit crowded with the kids. The surprising/bothering issue is that the toilet does not have a sink, and that is unpleasant. I understand the space limitations, but it's really inconvenient that you can't wash hands inside. The breakfast was very good, but the lounge has a very poor food selection, not a big variety of soft drinks and no milk for the coffee. No fruits or candies or dry fruits or nuts were available either. The parking is vey tight, and with a larger vehicle as I had, it took some time to find an adequate parking spot. The staff was very nice, both at the front desk and in the breakfast room. When we asked for extra towels and soaps, the service was very prompt. Overall, a nice stay and we came back at the end of our Romanian trip for another night.

Dear Robert A., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

good stay

Customer review rating 4.5/5

M. Families - 28/10/2019 Confirmed reviews AccorHotels

was good

Dear Mr. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Room was clean, bed was comfortable, pillows were not idea and restuarant was disappointing.

Customer review rating 4.5/5

Anonymous Business - 28/10/2019 Confirmed reviews AccorHotels

The room was cleaned properly every day. The bed was comfortable but could not find a pillow with the correct height and comfort feel. Used the restuarant for dinner on first night and was disappointed with the service and the quality of the food. Ordered ribeye steak, the meal service was delayed and when it arrived the steak was cold and the patatoe chips were warm. Did not eat dinner in the hotel again for the rest of my stay. Waiter who served me was not customer friendly.

Dear Mr. E., First of all, please allow me to thank you for taking the time to share your feedback with us. I would like to apologize for the restaurant experience you had and that our service did not reach your level of expectation. I assure you that this service is not the one that represents us. Rest assured that we have taken all the necessary measure to avoid this kind of situation in the near future. I have the trust that you will give us the opportunity to better serve you. I remain at your disposal. Thank you for understanding, Sincerely! Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Very enjoyable and comfortable stay

Customer review rating 4.5/5

Steve Families - 27/10/2019 Confirmed reviews AccorHotels

Enjoyed the stay - comfortable room with very high standard of cleanliness. Great breakfast buffet and nice corner for kids to enjoy in lobby.

Dear Mr. Steve W., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adela Stefan Guest Experience Specialist Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com
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