Hotel - Novotel Bucharest City Centre
Novotel Hotel Novotel Hotel

Novotel Bucharest City Centre Hotel

4.5/5 2,011 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BUCAREST HENRI COANDA
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Cash machine
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 256 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,266 reviews

Our guest reviews for Novotel Bucharest City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,011 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 13/12/2018 TripAdvisor review
« excellent location of the hotel »

Hotel has excellent location and very friendly personnel. the personilzed approach was very appreciated, including taking into account the request at the booking to have the iron in the room. the check in was fast, and check out as well, very efficient.

Friends getaway - 10/12/2018 TripAdvisor review
« Hospitality »

Room upgrade, macarons, free VIP acces, SPA in the hotel and most of all everything with a smile on the face of the staff. Everybody from Brenda, Maria, Cristina and Monica from the Winestone restaurant is very kind. However I would strongly advise for the non smoking penalty to be imposed since there is a constant smell of smoking in the rooms. Or to have a special smoking place in the hotel like in France, Italy etc. The bedding pillows could be changed with the same type they have on Mercure Bucharest Unirii as the hotels have the same owner! Price is ok if you book on accor app.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 813Andreie, Thank you very much for taking the time to review our hotel! We are very happy to read that you had an excellent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience! Sincerely, Andrei Ioan Crisan Guest Relations Coordinator

Ericp Friends - 07/12/2018 AccorHotels certified review
« Novotel never disappoints »

A group of us meet up in different European cities in December each year. We now stay at Novotel because we know it will be excellent

Andrei Friends - 05/12/2018 AccorHotels certified review
« WOW!!! »

Everything was perfect. Brenda was extremely helpful and as it was my name day she did all the efforts to make me feel welcome. A bottle of wine and macarons when I arrived were in the room, free minibar and espresso machine made me really happy. Plus the VIP lounge and the spa. I would also like to congratulate Brenda’s collegue Maria who was always in a good mood and helped me with everything that I asked and requested. Thank you so much. After my dissapointing experience in Paris a week ago this has been my best experience in any Accor hotels ever. And I am a really objective person. Hope my feedback helps you in seeing the True Romanian Spirit!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andrei E., Thank you very much for your loyalty! We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback and I will share your comments with our team who will be delighted to read that you had an awesome stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Anonymous Couples - 02/12/2018 AccorHotels certified review
« Everything as expected »

We would have appreciated more shower gel. The toilet did not work very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ole H., Thank you very much for taking the time to share your experience! We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. With this ocassion I want to kindly inform you that we can provide you with room supplies only at your request. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Elaine H. Families - 02/12/2018 AccorHotels certified review
« Could have been better »

Disappointed with breakfast hot food was dried up and not fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Elaine h., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Safari52059358100 Business - 02/12/2018 TripAdvisor review
« Excellent Customer Focus »

On a previous stay at a different hotel of the same group, there was a very minor problem. The ACCOR group asked for feed back and I raised the very minor issue! On arrival in Bucharest there was a personal greeting with a small gift. Everything was perfect. The hotel is well situated and for such a large group it appears good old fashioned values of customer satisfaction apply to the whole group. Thank you for a great stay and listening to my concerns.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Safari, Thank you very much for taking the time to review our hotel! We are very happy to read that you had a great time with us. It is always a pleasure to receive positive feedback from ours guests and learn that they are satisfied with our services. Thank you again for your kind feedback! Sincerely, Andrei Ioan Crisan Guest Relations Coordinator

Serafina R. Business - 01/12/2018 AccorHotels certified review
« Best place in Bucharest! ! »

5 stars services!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Luca F., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mihaela Dumitru Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Stefan Business - 30/11/2018 AccorHotels certified review
« All you need is there »

GOod diner, great room, nice and clean environment, pool and fitness well appreciated and all you need for an excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stephane m., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mihaela Dumitru Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Anonymous Business - 29/11/2018 AccorHotels certified review
« Perfect stay ! »

Everything was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Olivier M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mihaela Dumitru Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Darren W. Business - 28/11/2018 AccorHotels certified review
« It was okay for a short stay »

Recommend they have more irons available to hotel guests. If they can't supply one in each room as most hotels do, at least increase the amount to more than 2 for the entire hotel. Other than that the hotel was centrally located and very close to where I needed to go and all the shops and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Darren W., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

B. M. Solo - 27/11/2018 AccorHotels certified review
« Strongly Recommended !!! »

It was my first, but for sure not last visit to Bucharest and to Novotel Bucharest City Centre Hotel. From the entrance and the check in to the Spa and the Breakfast everything was excellent. I was greeted by name by the Reception lady, which was very warm welcoming. The staff at the Breakfast were very attentive - both Service and the Kitchen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M. B., Thank you very much for taking the time to share your experience! We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Kevin G. Business - 27/11/2018 AccorHotels certified review
« good hotel »

Very good hotel, friendly staff. Good breaffeast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kevin G., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Business - 27/11/2018 TripAdvisor review
« Emphatic staff helped me through some difficult time »

During my stay and at checkout day I was facing some heavy nose bleedings that did prevent me to travel back to Warsaw. The cooperation of Front Desk to prolong my stay and help me as much as they could was more than excellent. I would like to specially thank miss Adela from Front Desk for her kindness and patience. Furthermore the hotel is extremely well located and has all facilities that a business traveller does require.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jse64, Thank you for taking the time to review our hotel! We are very happy to read that you had an excellent stay. Thank you for your kind feedback! Best regards, Andrei Ioan Crisan Guest Relations Coordinator

Anonymous Business - 26/11/2018 AccorHotels certified review

Nuce as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Khaldoon A., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Harris Solo - 26/11/2018 AccorHotels certified review
« Very good stay »

Everything was perfect. All my small requests were stisfied. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Charalambos A., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Business - 26/11/2018 TripAdvisor review
« Good 4-star hotel in a lovely setting »

Very centrally located, the outside does impress, the architecture being a mixture of ancient and modern. Travelling outside the City and back can take a while, given the traffic in Bucharest can be hectic, also little room to park and wait in front. Lobby is grand and lobby bar boasts airy feeling and good food. Staff are all nice and accomodating. We had a corner room which was large, with sitting room, separate bedroom and a big bathroom, conveniently stocked with ALL amenities. Good airco. Everything spotlessly clean. Room was quiet, except for the first night when there was a singing competition of some sort going on, but it never became too bothersome. Small executive lounge upstairs, ok to have a drink & snacks before dinner, no more. Breakfast was what you can expect from Novotel : very good and sufficient, again in a nice and big enough setting. We did not try out the spa/swimming pool but guess it's a fine extra. All-in-all definitely worth the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ivan W, Thank you for the great review. It is always a pleasure to receive a positive feedback from our guests. We are happy to read that your stay with us was so amazing and that you felt so comfortable. We are going to share your comments with all our team as it will serve as encouragement to continuously improve the quality of our services. Thank you again for sharing your experience online! Best regards, Mihaela Dumitru Guest Relations Coordinator

eliasd993 Business - 26/11/2018 TripAdvisor review
« service was not as expected »

The Hotel has very good Location and the rooms are very clean but the Service was not as expected from Novotel and as expected from the Price which was paid .at the check in desk , the receptionist didn't offer me any room upgrade knowing that i am Gold member with Accor Hotels and as i went up to my room there were no welcome gift where i should have one as a Gold member , so i told the reception about that and they said they don't know why this was happened and next time they will not Forget , so they didn't even offer to do it now although i am staying for four nights.Then after second night they send me an envelope that i should pay some deposit with my credit Card and i found it so ridiculous to ask me to do that knowing that i am a Gold member , i mean i am their customer they should have some trust .

Mttgary Solo - 21/11/2018 AccorHotels certified review
« Self Employed Health Economist »

Excellent position and very tasty breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gary G., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Gabriela Couples - 20/11/2018 AccorHotels certified review
« Weekend »

Odihna si relaxare

Our hotel has responded to the review
Our hotel has responded to the review

Stimate Doamna Gabriela N., Apreciem foarte mult comentariile referitoare la sederea dumneavoastra la hotelul Novotel Bucharest City Centre. Este intotdeauna o placere sa primim un feedback pozitiv. Voi impartasi echipei remarcile dumneavoastra.Sunt convins ca acest feedback va servi ca si incurajare pentru intreg personalul nostru care depune eforturi pentru a imbunatati caliatatea serviciilor oferite. Va multumim pentru ca ne impartasiti experienta dumneavoastra si speram ca urmatoarea sedere alaturi de noi sa fie la fel de placuta ca si precedenta. Cu sinceritate, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

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