Hotel - Novotel Bucharest City Centre
Novotel Hotel Novotel Hotel

Novotel Bucharest City Centre Hotel

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4.5/5 1,865 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BUCAREST HENRI COANDA
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Cash machine
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 256 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 4,739 reviews

Our guest reviews for Novotel Bucharest City Centre

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,865 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Ra Business - 19/06/2018
« Like 3* hotel in the Western countries »

I didn't receive my invoice yet.

AccorHotels certified review
S. Business - 19/06/2018
« nothing special, unlike the other times »

check in was corteous but I had to ask access to the lounge instead of being granted atomatically as usual; the lounge was empty; check out was a strange experience as the manager fell in tears when I started to proceed with her - I hope she is ok now, as I don't know what happened.

AccorHotels certified review
Antoine V. E. Friends - 18/06/2018
« Satisfying but could but improved »

Everything was perfect except for one little mistake. I ordered a twin bed room and we had a double bed with a small bed aside. Apart from this small mishap, everything was truly perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alexandru Pojoranu Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
A. C. Business - 17/06/2018
« Wonderful »

It was a real pleasure

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. A., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandru Pojoranu Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
Frank S. Business - 17/06/2018
« Not as usual »

Last times I was granted an upgrade as gold member. But not this time. I know that this depends on availability. But having only the welcome drink made me feel as a usual guest.

AccorHotels certified review
Art D. V. F. Business - 16/06/2018
« Removing the plate while I am eating ! »

Like in many place in Romania but not expected to happen in a French Hotel brand, I extremely dislike the team of waiters asking one after the other with less than 1 minute interval if they can clean my table. If I compare with making love, it is like leaving the bed immediately after the climax without taking my lover for sometimes in my arms.

AccorHotels certified review
Anna Business - 16/06/2018
« As always - excellence servis and comfortable stay »

My favourite hotel i Bucharest. Well located, high standard and professional staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annamrs B., We appreciate very much your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandru pojoranu Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
Jacob Couples - 15/06/2018
« Good value for money »

Very nice and modern hotel, friendly staff, central location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandru Pojoranu Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
S-p Families - 11/06/2018
« Modernity in the heart of Bucuresti »

Just great - thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon-Piers O., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
Paul B. Business - 06/06/2018
« TOP QUALITY FOR BOTTOM TO TOP »

This hotel is TOP in his segment. The staff is excellent from beginning to end. Nothing in this hotel is left unnoticed, every detail is taking care of. As a customer you feel KING! I can strongly advice this hotel to anyone who seeks to feel home abroad!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul B., We appreciate very much your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandru Pojoranu Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
Gilda D. Families - 06/06/2018
« Excellent, as always »

We stayed for 4 nights early June. The hotel is very clean, the food is good, staff is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gilda D., Thank you for taking the time to share your experience online. We very much appreciate your review regarding your stay at the Novotel Bucharest City Centre What did we miss? What could we have done to make your stay special and rate us with 5 stars? Please don't hesitate to contact us directly on H5… Thank you again for your kind feedback, and we hope to see you again soon for another awesome sojourn with us. Best regards, Alexandru Pojoranu Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
N. S. Couples - 04/06/2018
« Centrally located nice property »

Overall was good. The room I found to be smaller than expected. The seperate wc is nice but without washbasin? The shower is also small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Narinder S., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
Pierre L. Business - 04/06/2018
« good standard hotel »

room maintenance was approximate, toiletries were replaced randomly, pencils for notes never replenished. hot water was supplied with huge bubbles from time to time that result in splashed in the basin. OK breakfast, For too much oil in food!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre L., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandru Pojoranu Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
Chaim S. Business - 01/06/2018
« Not as good as previous stays at the Hotel »

It is my 5 stay at the Hotel. This one was the worst. 1. I day there was no hot water the whole day. 2. Breakfast - Eggs were cold and it looks they were not fresh I believe Novotel can do better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., On behalf of our team, we would like to thank you for staying with us and for taking your time to post your experience within our hotel. First of all, please allow me to apologize for not being able to provide hot water. Unfortunately, due to an unforeseen situation we were forced to stop the water for a technical emergency. We regret to notice that you were not fully satisfied with your stay at our hotel, especially as you have stayed with us before. Your input or feedback is very helpful, therefore we have already taken some actions and by your next visit we would like to share with you all our improvements we have done. As a sign of our appreciation, it will be my pleasure to offer you an upgrade to one of our suite with free access to the VIP Lounge for your future visit in Bucharest @ Novotel Bucarest City Centre. Please let us know if this is suitable for you. It will be our pleasure to welcome you again and till next time. We remain at your disposal in order to personally make all the necessary booking arrangements with us. Sincerly, Alex Pojoranu Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
Anonymous Business - 30/05/2018
« Everything was excellent, especially the room service »

Actually I was leaving in the morning then coming back after dinner, so I was not very long time in the hotel. But the overall experience was very positive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan Vasilache, We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
Martin Business - 29/05/2018

In general I was very satisfied by my overall experience of my stay. However, there were some irritations and it is frustrating to find that this survey limits specific observations to 255 characters; not enough for detailed reporting. In summary: the room was attractive and clean, but with a poor aspect. It is not obvious that it constituted an upgrade usually offered for gold card card members. Access to the executive lounge was not an attractive feature as there was nobody in attendance when I went there; the reception arrangements were rather confused despite my having checked in online and queued at the appropriate desk accordingly; service in the bar was rather surly and inattentive. I was initially offered a very restricted range of drinks despite what was indicated on the voucher; and rather deterred from remaining in the bar for more drinks at my own expense; the billing was inaccurate and, one week later, still has not been corrected. It appeared that no attention was given to my specific billing requests made at the time of booking. These fairly small failures in attention to detail spoiled what would otherwise have been a very agreeable stay in a very smart hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin Danvers, Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandru Pojoranu Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
Anonymous Solo - 29/05/2018

Very good services ! Keep on this way .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg V., We appreciate very much your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandru Pojoranu Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
Paul Business - 28/05/2018
« Friendly, helpful & professional service »

3 nights for business trip, smooth check in and out, good breakfast and evening bar, comfortable room, overall very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Henning, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
Anonymous Business - 28/05/2018
« Current hotel of choice in Bucharest city centre. »

This is currently my preferred hotel when visiting Bucharest for either business or pleasure. The hotel is well located near to the old town, and with lots of restaurants and bars in the near vicinity. Bar area is spacious with good staff. Service is fast and food is of a high standard. I ate lunch there twice during the week and was very satisfied with the quality and value. Lots of choice at breakfast, so again very satisfied, with good staff. Rooms again are spacious, with a modern shower/bathroom. So I am more than satisfied with the rooms. In this visit, (I stayed in the hotel for 5 nights on business, I needed more draw space. But this is not a reason for criticism. And finally, it is well priced and I feel that I get good value for money. Reception staff were attentive and again service was fast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel Lawton, We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

AccorHotels certified review
Abemon Friends - 23/05/2018
« very central an well managed Hotel »

Good beds, pillows and good size room. Very good breakfast. Front Desk always available. Great central location with a grand facade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandru Pojoarnu Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

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