Hotel - Novotel Bucharest City Centre
Novotel Hotel Novotel Hotel

Novotel Bucharest City Centre Hotel

4.5/5 1,982 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BUCAREST HENRI COANDA
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Cash machine
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 256 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,158 reviews

Our guest reviews for Novotel Bucharest City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,982 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Bogdan L. Business - 08/11/2018 AccorHotels certified review
« Slow check in and even slower elevators. Rooms with 2 star hotel feel . Cool location and facade ..but that's only the facade »

45 minutes in a queue for check in and to pick up the room card . Out of 3 reception desks only one was manned.. the other two were manned briefly however for petty matters

Guillaume B. Business - 06/11/2018 AccorHotels certified review
« A very pleasant stay and experience in the heart of Bucharest, nearly perfect. »

It was very good as usual. Novotel is my favourite hotel in Bucharest and I have tested a few other hotels in this city but cannot find a close match. I try to stay there everytime I visit Bucharest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Guillaume B., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Anonymous Business - 05/11/2018 AccorHotels certified review
« Good experience »

Good overall hotel experience for business trip. Details to check: Fake publicity in massages. I decided to take a 4 hand massage in Thai Spa. In price list in hotel room appears 220Lei,I booked and when I arrived they said price is double because it is 2 people and price was wrong in paper. How do you print more than 500 papers with wrong prices? At end we agreed a discount because they already booked the 2 massagers. Breakfast was not included, so I took vouchers as my last visit. When I went to breakfast, they said it is not anymore with voucher, that I have to go to reception and pay there, I didn't have my credit card with me, I went to reception and they said it was not needed to pay. I was in hurry and they sent from one place to another with different info, so, I didnt know if I have to spend more time to go to my room to bring the credit card and pay there. In other breakfast day, I gave the voucher and they said they have to check if I have credit in my account, otherwise I have to pay in reception. How do you give your credit info when you arrive and later you have to give many time more it because they didn't add the right cover amount. Service as to be easy to customer, with right info and not spending time of the customer.

Liudmila Business - 05/11/2018 AccorHotels certified review
« Great hotel in city center, amazing service »

Got surprise upgrade and enjoyed stay in more spacious room. Service is very pleasant and reception was always there to assist. Nice breakfast. Location is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lyudmila P., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Christopher C. F. Couples - 04/11/2018 AccorHotels certified review
« Felt like a platinum customer »

Very kind front office and was really well treated, especially happy since I was with my fiancee

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Christopher F., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Oscar Business - 03/11/2018 AccorHotels certified review
« good hotel in good location »

room is good, bed is good, wifi works well I stayed in an executive room, minibar was not filled the first day, only the second day. coffee capsules were not supplied the second day The executive lounge is not well taken care off. it is usually a mess. A dedicated area for used plates, cups glasses and such, or trolley, would help. Closed bottles of soda and wine, but no openers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Oscar M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Couples - 03/11/2018 TripAdvisor review
« Recomended hotel in the most central location. »

Reception team :attentive and professional ,helps guests feeling wellcome .Easy check-in and check-out , graceful help with getting a taxi and restaurant reservations . The in-house restaurant situated in the lobby has a variated menu and a wonderful list of wines.A little pricey for Romania but not more than equivalent places in the world.Definitely recomended.The breakfast may be improved by not serving exactly the same every day and also by offering quality coffee made at request( like esspresso) and not by the authomat machine.Rooms we had were very comfortable, quality sleep and good bathroom with plenty of hot water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mira, Thank you very much for taking the time to review our location! We are very glad to read that you had an excellent time with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator

Sorin G. Business - 02/11/2018 AccorHotels certified review
« best upper middle class hotel in town »

best central location, best anemnities and sleeping quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sorin G., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mihaela Dumitru Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Marco Business - 01/11/2018 AccorHotels certified review
« 4 nights @ Novotel Bucharest City Centre »

Location was perfect right in the centre of the city and walking distance to the old city. Hotel is well presented, staff prompt and efficient The executive lounge was a bit of a letdown, I'd suggest to increase the food available at the lounge, especially for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marco M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Paul C. Business - 01/11/2018 AccorHotels certified review
« A nice hotel with good bar/restaurant and professional, friendly staff. »

Very satisfied with my stay, at a reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paul C., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Monika Business - 31/10/2018 AccorHotels certified review
« Good hotel, service could be friendlier »

The hotel is what one can expect from a 4 star hotel of this chain. Clean, good beds, rooms that are spacious enough, proper bath room. Breakfast was varied, although the warm products were not warm but almost cold. Coffee perfect. The service of the reception was adequate, but lacked in making us feel welcome. And after an issue with the taxi ordered by the reception to go the airport outright rude. I filed a complaint on Sunday and by Wednesday still no reaction was received from the hotel. I find that dissapointing to say the least. This service, or better lack of service, will make me look for another hotel next time in Bucharest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward LA C., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. We appreciate very much your comments about your stay. We do apologise for the incident with the taxi, please allow me to express my sincerest apologies and explain the misunderstanding. I want to kindly inform you with this ocassion that our hotel do not work with a specific taxi company, at your request we can only help you search for a regular cab. We are directly in charge only for our transportation company. We are aware that sometimes the taxi drivers can cause trouble and be very rude and like in your case all we can do is to inform the companies and fill complaints. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

S. Business - 31/10/2018 AccorHotels certified review
« Not a bad experience, but I can’t say it was good »

Bed was comfortable No body lotion and No free water bottle - very annoying - never seen this in any hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Mv S., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Magnus Business - 31/10/2018 AccorHotels certified review
« Close to perfection;-) »

Very good, quiet, nice selection for breakfast, friendly and helpfull staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Magnus T., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Hugues I. Business - 30/10/2018 AccorHotels certified review
« Very good »

Very nice executive suite. Very big with all facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hugues I., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Business - 24/10/2018 TripAdvisor review
« Greater than great »

Greater than great is the best I could describe this hotel, and moreover its staff and people. So friendly, so helpful, so much attention for the little details. This is a hotel where you are treated as a King or a Queen. Greater than great is the best of characteristic of this wonderful place. This is the centre of where you need to be in Bucharest!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paul Bellemans, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and leaving us such a kind feedback. Sincerely, Mihaela Dumitru Guest Relations Coordinator

Sédik A. Business - 21/10/2018 AccorHotels certified review

I arrived From 17th October, I learnt from the receiption that the hotel was fully booked because the bus with many people arrived before me. They proposed me a room in Mercure hotel. Few minutes after the person from Novotel came back to me and said they found a room in Novotel Hotel and the only compensation was to offer me a drink !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sedik A., Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We apologise for the inconvenient, we have checked and it was a system error during the night audit which we did not forseen. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please allow us to offer you for your next stay an upgrade upon availability, therefore we are looking forward to welcoming you back soon at Novotel. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Christian L. Business - 18/10/2018 AccorHotels certified review
« Clean, comfortable, well run hotel at a reasonable price »

My wife and I enjoyed our visit, the hotel is clean comfortable with excellent service from the staff. We were impressed with the wide variety on offer at breakfast that was very tasty as was the snack we had at the bar. The bedroom was a good size with comfortable beds. The hotel has a good central location with secure parking. The price was good value for money and we will stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian L., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mihaela Dumitru Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Frederik B. Solo - 17/10/2018 AccorHotels certified review

Everything was fine and well organized, the elevators are however very slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederik B., Thank you for taking the time to share your experience online. We very much appreciate your review regarding your stay at the Novotel Bucharest City Centre What did we miss? What could we have done to make your stay special and rate us with 5 stars? Please don't hesitate to contact us directly on H5… Thank you again for your kind feedback, and we hope to see you again soon for another awesome sojourn with us. Best regards, Mihaela Dumitru Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Ged Friends - 16/10/2018 AccorHotels certified review
« Enjoyable »

We found the food & drink in the Winestone restaurant excellent and this was complemented by good friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gerald S., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Leahu S. Families - 14/10/2018 AccorHotels certified review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Leahu S., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

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