Hotel - Novotel Bucharest City Centre
Novotel Hotel Novotel Hotel

Novotel Bucharest City Centre Hotel

4.5/5 1,933 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BUCAREST HENRI COANDA
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Cash machine
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 256 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 4,959 reviews

Our guest reviews for Novotel Bucharest City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,933 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 15/09/2018 AccorHotels certified review
« a pleasant stay »

The hotel is nice and new, our room was pleasant, breakfast was very good but the view from the breakfast room was of an ugly neglected backyard, with some old broken electrical appliances, some out of use air conditioning devices and all kinds of garbage-like objects, not something one enjoys seeing while eating. All this junk should have been removed or at least covered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Silvana T., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We do apologize regarding the view from the breakfast restaurant , unfortunately the area in the back of the hotel it is not our property. Thank you for your kind feedback, and we hope to see you again soon for another awesome stay with us. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Thomas Business - 14/09/2018 AccorHotels certified review
« Excellent business hotel »

Novotel is highly recommended as a business hotel, as it covers all the needs of a business traveler. Having said that, it is also located near the Old Town, where the heart of Bucharest lies. In general I was very satisfied with the room, the breakfast and the hotel in general. My only remark was is that, from next to my room (220), there was a constant sound of machinery (pumps?) for quite long around the afternoon time. It would be good to check this out, as it can be annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Thomas A., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We do apologize about the experience with the weird noises , during your stay were the last days of the festival Mercato that is located in the back of the hotel and the sounds might come from them. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

David C. Business - 13/09/2018 AccorHotels certified review
« Good »

Nice and with no problems. Only ponts for my stay were not credited to my account.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David C., Thank you for your loyalty ! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that our guests especially our LeClub members are satisfied with our services as it is what we strive for every day. Regarding your question about the points , please allow me to inform you that in our LeClub system appears that you have used your card in the same period in another hotel. Could you be so kind and let us know if this is the right Information because we can not double reward you for the same period. Thank you very much for your understanding and we look forward to receive your reply. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Liliana Families - 12/09/2018 AccorHotels certified review
« Mission accomplished : complete satisfaction »

French comfort, friendly and very efficient staff, we felt like home, lovely stay as always. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Liliana C., Thank you very much for your loyalty! We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Pier Business - 10/09/2018 AccorHotels certified review
« Perfect location and good comfort »

I'm normally staying at Novotel every time I come to Bucharest and I don't see any need to change, I've everything I need and as Accor member I also collect points, so...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Pier Francesco M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

K. Y. Business - 08/09/2018 AccorHotels certified review

I come to the hotel many times a year And every time I'm really very pleased with the hotel staff They provide excellent service I would like to specifically mention the cristina from reception She gives excellent service and always with a smile Adrian from the reception One of the most charming guys gives excellent service and always listens and helps Andre and Gorge who always give excellent service And at the end of the end cristi the manager who gives excellent service and do everything you enjoy at the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K. y., Thank you very much for your loyalty! We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive a positive feedback especially from our Accor Platinum guests. I will share your comments with our team who will be delighted to read that you had an awesome stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Rivka M. Couples - 07/09/2018 AccorHotels certified review
« We enjoyed our stay at the hotel, courtesy of the staff, quiet, quality of service and cleanliness. »

We loved the location of the hotel, the comfort of the room, the courtesy of the staff, the desire to help with any questions or inquiries. What bothered us personally was that there was no window in the room, meaning that the window could not be opened, creating a feeling of suffocation and unpleasantness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Eliezer M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We do apologize because the design of the hotel without the possibility to open the windows felt annoying for you. It is always a pleasure to receive feedback from our guests. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Ahmed A. Solo - 07/09/2018 AccorHotels certified review
« Excellen location »

Great location Reception is nice design

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed A. K., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Omar K. Business - 06/09/2018 AccorHotels certified review
« As always I have the best service at accor chain »

Any time of the year if aI visit bucharest I love to stay at novotel it is exelent in any kind of service thank you all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Omar k., Thank you very much for your loyalty! We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback and I will share your comments with our team who will be delighted to read that you had an awesome stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Family - 05/09/2018 TripAdvisor review
« Good hotel, Great location, not very friendly staff »

Ok hotel. The Location was very good near everything. Staff awfull, not very nice, unhelpfull, doing just the minimum only to recieve their money in the end of the month. I m a Gold member and if all the staff in other Novotel were like these I would choose other hotels. Very Bad to the Novotel Brand. Do something!!!

Ercan Friends - 04/09/2018 AccorHotels certified review
« Beautiful and elegant hotel »

The hotel has a very good location. Just a few minutes walk from Old town. We also had dinner at the restaurant ,prices were reasonable and food was good. We had a very pleasent stay. The room was very comfortable and clean.Wi-fi was strong . Thank you very much for the warm hospitality .I would strongly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ercan D., Thank you very much for your loyalty! We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback and I will share your comments with our team who will be delighted to read that you had an awesome stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

T. A. Business - 04/09/2018 AccorHotels certified review
« I love Novotel :) »

I always feel happy when travelling for business in Bucharest if I book my hotel room at Novotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. T., We appreciate very much your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Tomasz Couples - 03/09/2018 AccorHotels certified review
« Nice weekend night »

Everything was perfect and went smoothly. Would gladly come back. Very good location. Super breakfast. Spacious, comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tomasz S. , Thank you very much for your loyalty! We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback and I will share your comments with our team who will be delighted to read that you had an awesome stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Donald D. Business - 03/09/2018 AccorHotels certified review
« I liked the hotel services but the level of air conditioning in my room was substandard. »

The staff was friendly and helpful. The room was nice with a good view of the city. The restaurant food was good and affordable. The complimentary breakfast was a very nice amenity. My only real complaint was that my room was way too hot. I tried to get this fixed, multiple times, but was told that was as good as it was going to get.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Donald D., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologize for the incident with the air condition system, please allow me to express my sincerest apologies. I will investigate where the process went wrong and I want to assure you that we will prevent future occurence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

George D. M. Solo - 02/09/2018 AccorHotels certified review
« Exceptional! »

Absolutely amazing stay! Starting with my check in and ending to check out, Mrs. Brenda showed superior customer service skills making my stay very comfortable and pleasant. Other staff members were also very helpful and l remember with pleasure Mr. Andrei from the check in/out desk and another gentleman helping me on August 28 to find a cab while leaving. Again, Mrs. Brenda went above and beyond of her duties and I will remember for a long time how graciously she made my stay amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gheorghe M., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback especially from our LeClub members. We are delighted to read that you had an excellent stay and enjoyed your visit in our hotel. We hope you are enjoying your vacation in Hawaii and we can not wait to welcome you back soon. Thank you again for your kind feedback! Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Yael F. S. Families - 01/09/2018 AccorHotels certified review

Hi The experience was in overall very good. But we booked for 4 people and the room was arranged for only two. The sofa bed was not prepared and we had to ask for someone to come with bed sheets, blankets and pillows. We only had two towels We stayed for two nights but not one cleaned the room in the next morning, changed towels etc. Please take in into your consideration in the future since the hotel is realy great..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Yael Francis S., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologize for the situation with your room, I will personally check with the Housekepping Manager where the process went wrong and I can assure you that we will prevent future occurence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

K. A. Families - 31/08/2018 AccorHotels certified review
« wonderful »

Staying in your hotel was pleasant and fun

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. a. K., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Anonymous Business - 30/08/2018 AccorHotels certified review

I had a brief stop at Bucharest for business meetings. my stay at the Novotel was very pleasant as ever, a very nice room, and a friendly service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Herwig V., We very much appreciate your comments regarding your stay at the Novotel Bucharest City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

Business - 30/08/2018 TripAdvisor review
« Perfect »

“Spacious room with all amenities such as TV, coffee and tea making facilities, comfortable bed and efficient air conditioning. Very clean. All staff, particularly reception staff very helpful and friendly. Good location, great choice.”

I. M. Business - 29/08/2018 AccorHotels certified review
« Perfect »

Din start a fost perfect, check in-ul, parcarea si la final camera. Multumesc

Our hotel has responded to the review
Our hotel has responded to the review

Stimata Doamna M. I., Apreciem foarte mult comentariile referitoare la sederea dumneavoastra la hotelul Novotel Bucharest City Centre. Este intotdeauna o placere sa primim un feedback pozitiv. Voi impartasi echipei remarcile dumneavoastra.Sunt convins ca acest feedback va servi ca si incurajare pentru intreg personalul nostru care depune eforturi pentru a imbunatati caliatatea serviciilor oferite. Va multumim pentru ca ne impartasiti experienta dumneavoastra si speram ca urmatoarea sedere alaturi de noi sa fie la fel de placuta ca si precedenta. Cu sinceritate, Andrei Ioan Crisan Guest Relations Coordinator Novotel Bucarest City Centre Calea Victoriei 37B - Sector 1 Bucharest, Romania Tel.: +40 21 308 85 00 H5… www.MerciByNovotel.ro www.accorhotels.com

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