Novotel Luxembourg Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,303 reviews
Novotel Luxembourg Centre
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free WIFI in the hotel

  • Hot buffet or express continental breakfast

  • 24-hour fitness room

  • 4 airy, flexible spaces for successful events

  • 10 minutes walk from central train station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Luxembourg Centre

35 rue du Laboratoire
L-1911
luxembourg
luxembourg

Tel: +352248781

Fax: (+352)26480224

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   30 LABORATOIRE

  • By plane

    FINDEL INTL AIRPORT At 7km / 4.35 miles

  • By train

    GARE DE LUX At 0.3km / 0.19 miles

GPS :49.604778, 6.137419

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with 1 queen size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 queen-size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 24

Our restaurants and bars

RED SQUARE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Our four essential ingredients are modernity, friendliness, flavour and enjoyment. Guests can dine in our restaurant at just about any time of day that suits them.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RED SQUARE

Photo non contractuelle / Strictly non binding

Refurnished in July 2013, the Red Square Bar is open from 12 o'clock to midnight and offers a bar snack menu and appetizers or "à la carte" until 11PM. Ideal for professional meetings, sporting events or family gathering at the aperitif.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 120

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 56 people

Find out more

Our guest reviews for
Novotel Luxembourg Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,700 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,303 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great refurbshment

Customer review rating 4.5/5

Luiz Business - 11/11/2019 Confirmed reviews AccorHotels

New rooms are awesome but the location is far from the tram and taxis are SUPER difficult. almost missed my flight,

Dear Luiz, Thank you for taking the time to share your feedback. We are glad to know you had an enjoyable experience and that you appreciated our new rooms. Such feedback encourages us to continue to uphold our high standards and quality service. We do however regret the difficulties you encountered. The Tram is new and still under construction. Once this construction is completed, the train should pass by the station just two minutes from us. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Fantastic location. Within walking distance to station,

Customer review rating 4.5/5

Lina Families - 11/11/2019 Confirmed reviews AccorHotels

Breakfast was very good with an abundant choice of items. Cleanliness of a very high standard. Staff very helpful and friendly.

Dear Lina, Thank you for your feedback of your recent stay at Novotel Luxembourg Centre. We do our best to ensure that our guests have the best experience possible with us. Our entire team is delighted that you had a wonderful stay, and we appreciate your kind words about our quality service and high standards. We look forward to welcoming you back on a future trip. Kind regards, André Pêcheur, General Manager

Great service!

TripAdvisor rating 4.0/5

Sarah V Couples - 11/11/2019 TripAdvisor review

The staff prepared a surprise for us because we are expecting a baby, our room was decorated en really nice. Staff very friendly and helpfull and the rooms were very clean. The breakfast was very good, fresh and healthy products.

Dear Sarah, Thank you for your feedback. Congratulations again on your impending arrival. We are delighted to hear that you enjoyed your time with us and that everything met your expectations. We do our utmost ensure that our guests have the best experience possible with us and it is truly rewarding to receive such positive feedback. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

A very enjoyable experience

Customer review rating 4.5/5

Petrut Business - 08/11/2019 Confirmed reviews AccorHotels

Overall quite pleasing. The fact that you have Wireless Charging in the rooms is quite a nice touch. Wasn't expecting to see that in a hotel. Also the fact that you had sockets for HDMI and Ethernet and more than enough USB plugs around it's a really nice and modern approach. I'd also like to commend your front desk employee Aina. She knew a couple of Romanian words which made me feel more welcome there after quite a long and annoying trip. Also she gave me quite a nice room and a voucher for a free drink at the bar (being an Accor Le Club Silver Member). She was really nice. With people like this you can make guests appreciate the experience even more. The only thing I would complain about would be that in my room the shower fan was running some times at random (or at least I didn't observe any pattern). It was a little bit annoying especially at night.

Dear Petrut, Thank you for your feedback. We do our utmost ensure that our guests have the best experience possible with us and it is truly rewarding to receive such positive feedback. I will be sure to let Aina know how much of an impact she made on your experience. We are sorry for any inconvenience caused, we encourage guests to let us know of any issues at the time, so we can find an immediate solution. We look forward to welcoming you back in the future. Best wishes, André Pêcheur, General Manager

Like a Christmas ...Wonderful

Customer review rating 4.5/5

Dumitrașcu B. Families - 04/11/2019 Confirmed reviews AccorHotels

Breakfast delicios...room gorgeous ...staff ...the best

Dear Dumitrașcu, Thank you for such a positive review. We are pleased you were able to make the most of our tasty breakfast buffet, an ideal way to help start the day. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received a courteous and professional service. Thank you for appreciating our decor. We look forward to welcoming you back. Best wishes, André Pêcheur, General Manager

Fantastic! Great and personalised welcome! Fantastic staff, everything perfect from check-in to check-out....

Customer review rating 4.5/5

Vincent J. Families - 01/11/2019 Confirmed reviews AccorHotels

Fantastic! Great and personalised welcome! Fantastic staff, everything perfect from check-in to check-out....

Dear Vincent, Thank you for taking the time to leave a review about your experience at Hotel Novotel Luxembourg Centre. We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay. Your kind words about the friendly and professional service you received from our team members are much appreciated and will certainly inspire us to continue upholding our high standards. We hope to welcome you back for a return visit! Best regards, André Pêcheur, General Manager

Very good customer service

Customer review rating 4.5/5

Scott Families - 29/10/2019 Confirmed reviews AccorHotels

Check in and out process was quick and the employees were excellent.

Dear Scott, Thank you for this kind review of your experience at Novotel Luxembourg Centre. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received courteous and professional service from our reception team. Thank you again for your kind words, we are happy to hear that your overall stay with us was enjoyable. We hope to see you again soon. Best regards, André Pêcheur, General Manager

It was ok.

Customer review rating 4.5/5

Ml Business - 28/10/2019 Confirmed reviews AccorHotels

I liked pro-eco approach. Towels, cleaning cancellation. I didn't like a fact that breakfast wasn't included in a room fee.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to read that you had a pleasant stay with us and that you appreciated our efforts towards environmental issues. Regarding our breakfast price, we are sorry to hear that this was not to your expectations; we do wish to note that we also offer an express breakfast at 10€, including Vienoiseries à volonté, fresh fruits, coffee or tea and juice. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Good experience with some noise

Customer review rating 4.5/5

Thom S. Business - 28/10/2019 Confirmed reviews AccorHotels

Overall a good experience, but the noise in the hall during the day interrupted my nap. I had just arrived that morning and had important meetings. About 2pm I got to my room, but drilling and other noises prevented me from sleeping.

Dear Thom, Thank you for taking the time to share your feedback regarding your stay at Hotel Novotel Luxembourg Centre. We are pleased that you had a positive experience with us overall. We strive to ensure the renovations currently taking place cause as little disturbance as possible to our guests; please don't hesitate to inform our reception team of any issues you may encounter as they are always ready to try and find an adequate solution. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

I had a lovely stay at the hotel

Customer review rating 4.5/5

Anonymous Solo - 27/10/2019 Confirmed reviews AccorHotels

Nice and clean room. Professional and friendly staff.

Dear Guest, It's kind of you to take the time to send us this review about Hotel Novotel Luxembourg Centre. Our dedicated team always aims to give the best experience to our guests and it is rewarding to read that you had enjoyed your stay with us. Your positive feedback inspires us to continue to maintain the high standards of service we set ourselves. We look forward to welcoming you back on a future trip. Kind regards, André Pêcheur, General Manager

Excellent & warm reception

Customer review rating 4.5/5

Geert Business - 22/10/2019 Confirmed reviews AccorHotels

the reception at the hotel was very kind, warm.

Dear Geert, Thank you for your kind feedback. We are proud of the high level of service we offer so it's really rewarding to receive your positive feedback about our team members. We look forward to welcoming you back on a future trip. All the best, André Pêcheur, General Manager

Very comfortable for families with children

Customer review rating 4.5/5

Ning Families - 22/10/2019 Confirmed reviews AccorHotels

Very comfortable for families with children.The only thing to point out is that the bathroom floor is slippery and there is a risk of falling.

Dear Ning, Thank you for taking the time to review your stay at Novotel Luxembourg Centre We are pleased to know that your stay with us was one of comfort, however, we are sorry to read of the issue with your bathroom. Our bathrooms do not have handrails due to hygiene reasons, and while it is unusual for us to receive this kind of feedback we sincerely apologise. Rest assured, we have taken good note of your comments and passed them to our maintenance team to be reviewed. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager
Customer review rating 4.5/5

Mg Families - 20/10/2019 Confirmed reviews AccorHotels

We had a great experience. Checking was easy, room was clean, reception staff was very friendly.

Dear Guest, Thank you for such a positive review. The comfort and well-being of our guests is of the utmost importance to us, and we are delighted that you were pleased with your accommodation. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back. Best wishes, André Pêcheur, General Manager

Great Stay staff all very nice. Room comfortable

Customer review rating 4.5/5

Pdillon Business - 19/10/2019 Confirmed reviews AccorHotels

Stay was great stayed with you several times Room stat didn’t seem to keep room very warm.

Dear Guest, Thank you for taking the time to share your feedback. It is always a pleasure for us to welcome a returning guest and we thank you for your kind metion of our teams service. Your comfort and happiness is very important to us, and we would like to apologize for any difficulty you experienced. However, we would like to clarify that our air conditioning system has a manual temperature control that can be adjusted. We regret that you did not inform us of this matter during your stay, as we would have been happy to assist you in adjusting the system to your desired temperature. Our dedicated team members are always willing to help make your stay as pleasant as possible, so please don't hesitate to bring such concerns to our attention. Nevertheless, we are pleased that overall your stay was one of comfort. We look forward to welcoming you back. Kind regards, André Pêcheur, General Manager

Nice stay in the center of Luxembourg

Customer review rating 4.5/5

Belen Couples - 15/10/2019 Confirmed reviews AccorHotels

The hotel is in a perfect area close to the old town. Despite it didn't have the Sofitel views, we really enjoyed our stay there. The best service was the breakfast, natural fresh orange juice included, which is hard to find in the Novotels nowadays..

Dear Belen, Thank you for taking the time to give us your review. We are delighted that you enjoyed your stay at Novotel Luxembourg Centre and appreciated our central location. Our team sincerely appreciates your compliments and thank you for your mention of our tasty breakfast which has a range of options to suit everyone's tastes. We look forward to welcoming you back in the future. Kind regards, André Pêcheur, General Manager

Comfortable

Customer review rating 4.5/5

Anonymous Families - 15/10/2019 Confirmed reviews AccorHotels

Staff very helpful. Hotel comfortable and close to everything.

Dear Guest, Thank you for reviewing your recent stay at Novotel Luxembourg Centre. We are proud of the high level of personal service we offer so it's really rewarding to receive this positive feedback about your stay. Thanks for also mentioning our convenient location. It's a reward for us every time we receive positive reviews such as this. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Very unsatisfactory stay!!

Customer review rating 4.5/5

Nik Business - 12/10/2019 Confirmed reviews AccorHotels

1. Check in was miserable...took 30minutes plus to check! 2. Called front desk to reserve taxi for next morning...front desk had no record of it. I (and my colleagues) were told it will take over 45min more to get a taxi - and we were delayed for an important business meeting because of the incompetence of the hotel staff.

Dear Nik, Thank you for taking the time to share your feedback. We are sorry to hear that your recent stay with us did not meet your expectations and had a bad experience after all. Please accept our sincere apologies for the inconvenience. We do like to thank you for notifying us of the issues you experienced. It is an opportunity for us to question ourselves and look for ways to improve our services Rest assured we will address this matter with our team members so we can deliver improved attention to this matter in the future. Nevertheless, we hope to welcome you back for a more enjoyable experience in the future. Sincerely, André Pêcheur, General Manager

Comfortable stay

Customer review rating 4.5/5

Mayumi Business - 11/10/2019 Confirmed reviews AccorHotels

Comfortable and easy stay at the Novotel

Dear Mayumi, Thank you for posting this kind review about your time at Hotel Novotel Luxembourg Centre. It is quite rewarding to know that your stay with us was one of comfort. We all hope to see you again in the future. Best regards, André Pêcheur, General Manager

well run welcoming hotel

Customer review rating 4.5/5

Hpd Couples - 09/10/2019 Confirmed reviews AccorHotels

brief visit to city and onward travel to airport

Dear Guest, Thank you for such a positive review about your stay at Novotel Luxembourg Centre. We are proud of the high level of personal service we offer so it's really rewarding to receive this positive feedback about your stay. Thanks for also mentioning our convenient location and how easy the access is to the airport as well as different points of interest. It's a reward for us every time we receive positive reviews such as this. We look forward to welcoming you back in the future. Best wishes, André Pêcheur, General Manager

A Brilliant Stay

TripAdvisor rating 4.0/5

Lily G Friends getaway - 09/10/2019 TripAdvisor review

I booked a last minute trip to see Luxembourg and stayed in this hotel. The hotel is being refurbished (not that I would have noticed) and I was given a lovely large modern room, with a huge Samsung tv, it was clean and the shower was really powerful and had 2 different types of head (usual power shower head and rainfall from ceiling). The bar is super modern and the staff were fantastic, so kind and helpful. This stay was just perfect.

Dear Lily, Thank you for this perfect rating of your stay at Novotel Luxembourg Centre. It was such a pleasure to receive your kind feedback. The entire team is delighted that we could meet all your expectations and provide you with a truly memorable experience. Thank you again; your kind words will encourage us to continue upholding our high standards. We hope to host you again in the future. Best regards, André Pêcheur, General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in luxembourg