Novotel Luxembourg Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,265 reviews
Novotel Luxembourg Centre
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+ 22 Services
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Room 1

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Hotel extras

  • Free WIFI in the hotel

  • Hot buffet or express continental breakfast

  • 24-hour fitness room

  • 4 airy, flexible spaces for successful events

  • 10 minutes walk from central train station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 25.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Luxembourg Centre

35 rue du Laboratoire
L-1911
luxembourg
luxembourg

Tel: +352248781

Fax: (+352)26480224

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   30 LABORATOIRE

  • By plane

    FINDEL INTL AIRPORT At 7km / 4.35 miles

  • By train

    GARE DE LUX At 0.3km / 0.19 miles

GPS :49.604778, 6.137419

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with 1 queen size bed and 1 sofa

  • Max. number of persons: ‌4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 queen-size bed and 1 sofa

  • Max. number of persons: ‌4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RED SQUARE

Type of cuisine: International

Our four essential ingredients are modernity, friendliness, flavour and enjoyment. Guests can dine in our restaurant at just about any time of day that suits them.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RED SQUARE

Photo non contractuelle / Strictly non binding

Refurnished in July 2013, the Red Square Bar is open from 12 o'clock to midnight and offers a bar snack menu and appetizers or "à la carte" until 11PM. Ideal for professional meetings, sporting events or family gathering at the aperitif.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 120 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 56 people

Find out more

Our guest reviews for
Novotel Luxembourg Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,385 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,265 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Pleasant

Customer review rating 4.4/5

Tim H. Families - 02/07/2019 AccorHotels certified review

Friendly, polite and modern.

Dear Tim, Thank you for your kind review. We are so very glad to know that you had a pleasant stay with us at Novotel Luxembourg Centre. It is especially rewarding to know that you appreciated our team's friendly and professional service. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Not terrible but it could be better

Customer review rating 4.4/5

Dimitris Business - 01/07/2019 AccorHotels certified review

I don't like that I had to take the refreshments and other thinks from the ground floor to put it on my refrigerator in my room. the toilet, it was like prison and not well ventilated. The restaurant could have more options for lunch or dinner and it could have more option after 12:00 am.

Dear Dimitris, Thank you for taking the time to review your stay at Novotel Luxembourg Centre We are sorry that your recent stay at our hotel didn't meet all your expectations. We do provide a complementary mini-bar with snacks and soft drinks in our executive rooms; may we assist you with booking on of these rooms during your next stay? We have taken note of your comments regarding the toilets and will keep them in mind for future improvements. As we are continuously improving the quality and variety of food items which we offer, we would be very pleased to hear any suggestions which you may have on your next visit. Despite this, we would love to have you return for a better stay in the future. Kind regards, André Pêcheur, General Manager

Nice room and nice breakfast options, but construction was through weekend

Customer review rating 4.4/5

Kimi Families - 27/06/2019 AccorHotels certified review

We loved our room and the hotel staff were excellent. It is a very nice hotel but we checked in on Friday and were told that our room was new and the construction would cease for the weekend. That wasn't the case as they worked that Saturday and we had to walk on carpet squares to get to our room a couple times while they put in new carpet down the hallway. The smell of the glue was so strong it made my 82 year old mother sick.

Dear Kimi, Thank you for taking the time to share your feedback of your most recent stay at Novotel Luxembourg Centre. We are very glad that you were pleased with your room and our courteous service. It’s also great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Nevertheless, we regret to hear that our renovations disturbed you. Please do not hesitate to inform our team of any issues you may experience during your stay; they would be pleased to do the necessary actions to make your stay more comfortable, including relocating you to a more comfortable room. Your satisfaction is always our top priority. We would love to have you return for a better stay in the future. Kind regards, André Pêcheur, General Manager

Stay very comfortable, room felt & smelt like getting into a brand new car

Customer review rating 4.4/5

Gordon C. Business - 25/06/2019 AccorHotels certified review

Very freindly atmosphere throughout, from front desk staff to breakfast room staff. Though I did not dine there over my two day stay Red Sqaure retaurant seemed very happy atmosphere in the evening time but at same time no noise audible in room from street level outside restaurant facilities (major positive!). The hotel feels prisitine clean throughout, a most enjoyable, comfortable, relaxed and pleasant place to stay.

Dear Gordon, Thank you very much for your kind review. We are thrilled to know that you had such a pleasant experience with us at Novotel Luxembourg Centre! Such positive feedback about our team members and facilities is very rewarding and encourages us all to keep up the good work. We hope that you have a chance to visit us again for another memorable stay. It would be a pleasure to have you return. Best wishes, André Pêcheur, General Manager

Excellent stay in Luxembourg City

Customer review rating 4.4/5

Joy C. Families - 25/06/2019 AccorHotels certified review

Check in was great, rooms were clean, breakfast was good, TV channel selection was very good, wi-fi worked well

Dear Joy. Thank you for taking the time to post your review. We are glad that you had a pleasant stay at the Hotel Novotel Luxembourg Centre. We are delighted to know that you had an easy and smooth check-in. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Thank you for appreciating our internet facility. For our establishment, it is very important to receive feedback to improve quality. We look forward to welcoming you back. Sincerely, André Pêcheur, General Manager

Clean and comfy

Customer review rating 4.4/5

Janet L. Couples - 25/06/2019 AccorHotels certified review

We really enjoyed our stay, the rooms are clean and comfy with plenty of room. The staff were very helpful with helping us get around Luxembourg, nearly all the staff spoke very good English which is helpful, this was second time of staying at the Novotel and would stay again.

Dear Janet, Thank you for taking the time to post your review of Novotel Luxembourg Centre. It is always a pleasure to welcome returning guests, and we are thrilled that everything met your expectations once again! We really appreciate your kind comments towards our team members who work hard to ensure the comfort and happiness of every guest. Thank you again; we look forward to welcoming you for yet another fabulous stay. Kind regards, André Pêcheur, General Manager

Clean and comfortable

Customer review rating 4.4/5

Anonymous Families - 18/06/2019 AccorHotels certified review

A very clean hotel with good service and easy check in.

Dear Guest, It's kind of you to take the time to send us this review about Hotel Novotel Luxembourg Centre. It means a lot to know that you were so pleased with our hotel. I’m sure the entire team enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Over priced

Customer review rating 4.4/5

Bill M. Families - 17/06/2019 AccorHotels certified review

over priced

Dear Bill, Thank you for taking the time to share your feedback. We would like to believe we provide clean, well-equipped rooms in a convenient location for a reasonable price. While we regret that you were not satisfied in this respect, we do regularly offer promotional offers and recommend that you to visit our website to find the best prices. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Short family stay in Luxembourg

Customer review rating 4.4/5

Helga Families - 17/06/2019 AccorHotels certified review

One night stay at the Novotel on a short trip to Luxembourg. Room was not ready when we arrived early, but were able to store our luggage and given a detailed explanation of how to get around the city with a map of the city. Check in was quick and easy and we were given a renovated family room. Not a lot amount of space, but nice and new and modern and adequate for our family of 2 adults and 2 children. The buffet breakfast was very generous with many different options - hot, cold, juice, fruit, cereals, pastries etc and good for a big chain hotel. Hotel is located a little out of the city, but within easy walking distance to the centre and the Grund (old town).

Dear Helga, Thank you for your valuable feedback. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet expectations. Thank you for mentioning our dedicated team, we are more than happy to help. We have noted your comments and will consider them while continuing to improve. It was a pleasure to have you as a guest in our hotel. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager
Customer review rating 4.4/5

Sousa A. Families - 16/06/2019 AccorHotels certified review

It was a bit expensive... But comfortable and the necessary needs were answered. it was missing the parking response option from the hotel, the existing alternative was a bit expensive too.

Dear Sousa, Thank you for taking the time to share your feedback. We are very glad that you were pleased with your room. Please note that our rates are dynamic and vary according to the season and events in the city. We regularly offer promotional offers and we recommend that you to visit our website to find the best prices. Indeed, there are both private, indoor parking and public spaces available, but these are unfortunately not free. We do offer our guests a discount in this regard. We hope that the rest of our facilities were to your expectations. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager
Customer review rating 4.4/5

Seyma Business - 15/06/2019 AccorHotels certified review

It was good - I really liked the breakfast options!

Dear Seyma, Thank you for your kind comments. We are pleased to know you enjoyed your stay with us and were able to make the most of our wide range of breakfast options. We look forward to welcoming you on a future occasion. Best regards, André Pêcheur, General Manager

Always a delight to stay in Luxembourg!

Customer review rating 4.4/5

Anonymous Families - 12/06/2019 AccorHotels certified review

Hotel staff were all very helpful. I always admire how multi-lingual they all are. Love your breakfast and everything is topped up quite quickly. It did take me a couple of times to get the coffee right: cappuccino + an extra shot of espresso makes the perfect cup (or the cappuccino is just far too weak)

Dear guest, Thank you for your valuable feedback. Our team works hard to ensure all our guests have an enjoyable and memorable stay with us and its a great boost for us every time one of our guests tell us we were helpful. We appreciate your gracious mention of our breakfast and hope that we have the opportunity to serve you again soon. Your complete satisfaction is our number one priority. We hope to welcome you back soon! Best regards, André Pêcheur, General Manager

Nice and easy

Customer review rating 4.4/5

Anonymous Business - 12/06/2019 AccorHotels certified review

Nice hotel, good breakfast, smiling employees

Dear Guest, Thank you for taking the time to leave this review. We are delighted to hear that you enjoyed your stay and received such a friendly and professional service from our team members. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Great customer service

Customer review rating 4.4/5

David Couples - 11/06/2019 AccorHotels certified review

We had a great night at the Novotel, in particular we were very impressed by the front desk staff. One exceptional team member was a young woman named Christina (if I recall correctly). She was very helpful and knowledgable.

Dear David, Thank you for your feedback. We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay. Your kind mention of our reception team will be passed along, and Christina and the others will be delighted to know that you acknowledged their top notch service. Thank you again! We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

Nice hotel

Customer review rating 4.4/5

Hanna Families - 09/06/2019 AccorHotels certified review

The hotel was very nice and clean. The staff was friendly. Our overall experience was good.

Dear Hanna, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Novotel Luxembourg Centre. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back. Best wishes, André Pêcheur, General Manager

comfortable

Customer review rating 4.4/5

Diana Business - 07/06/2019 AccorHotels certified review

Nice room. The TV and the bed was the best. The breakfast could be better, few optiones.

Dear Diana, Thank you for your valuable feedback. Ensuring the comfort of our guests is one of our top priorities, so it is rewarding to know that you were satisfied in this regard. Please know that we have noted your concern regarding our breakfast, and we appreciate your suggestion as we are always looking to expand our offerings to suit everyone's tastes. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Great service

Customer review rating 4.4/5

Jose A. Families - 03/06/2019 AccorHotels certified review

It was a short trip but I couldn't be happier with the service we've been provided. Friendly staff making the check-in and check-out seamlessly. I would like to specifically refer Fabio. He treated us like family and our kids loved it.

Dear Jose, We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with Fabio, who will be delighted to hear such great comment. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Mr

Customer review rating 4.4/5

Stephen O. Business - 03/06/2019 AccorHotels certified review

Check in and check out was quick. My room was new and very clean. No problem with hot water shower and internet. Food (Caesar Salad) at the restaurant was really great. Novotel now my preferred hotel in Luxembourg.

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre
Customer review rating 4.4/5

Anonymous Friends - 01/06/2019 AccorHotels certified review

I understand it is under construction, but I didn’t know that ahead of time. My carpet was stained and the bed was uncomfortable.

All you might need

Customer review rating 4.4/5

- Business - 31/05/2019 AccorHotels certified review

Clean and comfortable rooms, nice and very helpful staff, good location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre
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