Hotel - Novotel Luxembourg Centre
Novotel Hotel Novotel Hotel

Novotel Luxembourg Centre Hotel

4.0/5 1,202 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 150 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 150 family rooms
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,836 reviews

Our guest reviews for Novotel Luxembourg Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,202 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jagdip Business - 15/10/2018 AccorHotels certified review
« An easy stay with no issues and all the amenities I needed »

The staff were welcoming and friendly. As a coeliac I was surprised by the gluten free options available in the hotel restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jagdip , We appreciate your kind feedback . Effectively we try to offer a wide variety of products on the buffet to satisfy the tastes and dietaries of our guests. We are glad that you found the offer at your liking. Thank you again for your kind words, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Badger Business - 14/10/2018 AccorHotels certified review
« Perfect place to stay in Luxembourg City »

This hotel is ideally located, close to the main rail terminus, airport and the city centre. Excellent breakfast and evening meal selection, and well stocked bar. Gym facility is basic, but adequate if you want to work out when staying here. Rooms are well appointed and comfortable. Cleaned daily, with towels changed too, if you need this. Fantastic business facilities, with nothing too much trouble to the conference team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Badger, We really appreciate your great review regarding your stay at the Novotel Luxembourg Centre and we are particularly pleased to see that you did appreciate the catering during your stay. Your kind words will be passed on to the staff, particularly to the banqueting team. No doubt that they will all be delighted. Thank you again for sharing your sentiment, and we hope we will have the pleasure to welcome you back in a near future. Best regards André Pêcheur General Manager Novotel Luxembourg Centre

Anonymous Business - 12/10/2018 AccorHotels certified review

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for choosing Novotel Luxembourg Centre for your recent stay in Luxembourg and for taking the time to provide us with your feedback. We are glad to note that you had an enjoyable time with us but also take your remark about the breakfast on board. Once again we appreciate your comment and hope to welcome again for your next stay in Luxembourg. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Olga P. Friends - 11/10/2018 AccorHotels certified review
« Good Value for money »

Very nice and clean, very quiet and with friendly personel. Only the bathroom sink taps are a pain...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms P., We are delighted to see that you had an enjoyable stay with us, despite the bathroom sink that was not a height to your expectations. Your kind words about the friendliness of the staff and cleanliness of the hotel are highly appreciated. Thank you for sharing your sentiment. We do hope we will have the opportunity to welcome you back in the not too distant future, and remain at your disposal. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Heini Business - 10/10/2018 AccorHotels certified review
« Check-in late & check-out early - all in all room was clean & big, really enjoyable. »

Experiance was pleasant, check-in & check-out done quickly & efficiently. Room was clean & cozy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heini , We really appreciate your kind feedback regarding your stay at the Novotel Luxembourg Centre. It is a pleasure to read that you had a short but pleasant stay with us and we do hope that we will have the opportunity to welcome you back soon. Thank you again for sharing your experience, Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Iain Solo - 09/10/2018 AccorHotels certified review
« Very nice stay, good location and very friendly staff. »

Very good, friendly and good staff, good meal and very nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iain, It is a pleasure to read such a nice review of your stay at Novotel Luxembourg Centre. It is always very motivating for the staff to receive positive feedback like yours, rest assured that I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards André Pêcheur General Manager Novotel Luxembourg Centre

Anonymous Families - 09/10/2018 AccorHotels certified review
« Perfect »

Just what we needed when we spent the weekend in Luxembourg

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms E., Your satisfaction is the greatest reward for the staff, who works day after day to offer a great experience to all of our guests. Be sure that your appreciation will be shared with all our team. Thank you again for your feedback, and we hope your next visit will be as pleasant as the previous one. With kind regards, André Pêcheur General Manager Novotel Luxembourg Centre

Evan B. Business - 03/10/2018 AccorHotels certified review
« I was disapointed that the room given this time was not an executive room and hence no mini bar »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for your time sharing your sentiment regarding your recent stay at the Novotel Luxembourg Centre. We are glad to see that you had an overall enjoyable time with us despite the fact that the room that was booked was not an executive one. We also take your suggestions on board. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Agnes Business - 01/10/2018 AccorHotels certified review

Personnel is friendly and does its best to help. Unfortunately, my access card was not activated and I had to come back to reception. Restaurant is nice and personnel OK - but the mussels were not OK at all... Restaurant kindly removed them from the bill

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agnes, We appreciate your sentiment regarding your stay at the Novotel Luxembourg Centre and are glad that you had a lovely time with us despite some imperfections. It is a pleasure to receive your positive feedback about the service. Your comment will be shared with the all team. Indeed the staff strives to provide a high quality of service day after day and such comments are always encouraging. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Anonymous Couples - 01/10/2018 AccorHotels certified review
« Great location! »

The staff were very friendly and the breakfast was great! Rooms could be a little cleaner. Marks on carpets and walls.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P. Thank you for choosing Novotel Luxembourg Centre for your recent stay in Luxembourg and indeed for taking the time to provide us with your feedback by completing our on line survey. We are delighted to see that you appreciated the friendly service from our staff, that is very happy to hear about your feedback and that you found the breakfast and location at your convenience. We do hope we will have the opportunity to welcome you back soon and wish you a great day. Best regards André Pêcheur General Manager Novotel Luxembourg Centre

From B. Business - 27/09/2018 AccorHotels certified review
« Standard business hotel, expensive »

This hotel is standard business hotel located beside the train station. Staff service was good. Price is very high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest From B., Thank you for your review. We appreciate your feedback regarding your stay at the Novotel Luxembourg Centre and are glad that you appreciated the service provided by our staff, who will be happy to know about it. We take your remark on board and hope we will have the opportunity to welcome you back in a near future. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Hugo Families - 25/09/2018 AccorHotels certified review
« Friendly staff, room is good size »

Everything in the hotel is fine, but the staff in the restaurant is quite rude. Staff didn't acknowledge us initially and not as friendly as you would expect from a restaurant in a hotel. With the price paid for the dinner, you would expect better experience with the waiter. The girls in the check-in counter is very helpful with our questions. props to them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hugo, Thank you for providing us with your sentiment after your stay at the Novotel Luxembourg Centre. We are glad that you had an overall satisfying experience and would like to thank you for your compliment about the friendly staff. Please apologize if the attitude of the staff in the restaurant did stroke you as rude; the F&B manager has been told about your comment and will sensitize his team. Once again we thank you for your feedback and hope we will have the pleasure to welcome you back in a near future. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

D C. Couples - 24/09/2018 AccorHotels certified review
« Pleasant stay »

The hotel is in a nice location, it’s quiet but only a short walk from the city centre and the Grund

Our hotel has responded to the review
Our hotel has responded to the review

Dear D C., We are very happy to hear about your feedback and glad that you found the location convenient. It is always a pleasure to receive positive comments like yours and we would like to thank you for your time providing us with your sentiment. We hope we will have the pleasure to welcome you back soon and that your next visit will be as pleasant as the previous one. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Andrea Families - 23/09/2018 AccorHotels certified review
« Very friendly staff, very clean hotel but quite anonymous rooms. »

We were 4: 2 adults and 2 children. We stayed overnight. We didn't have brakefast. Staff was very friendly, expecially twards our children. The room was clean and confortable however quite anonymus and badly designed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea, We appreciate your feedback regarding your stay at the Novotel Luxembourg Centre and would like to thank you for your compliment regarding the friendliness of the staff and cleanliness of the rooms. We will share your comments with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Paul F. Business - 22/09/2018 AccorHotels certified review
« It was ok, but room for improvement »

Staff were helpful and friendly. Rooms were good, but carpets in the rooms and hallways were stained and looking old/dirty. Paper cups in the room were a let down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.F., Thank you for taking the time to tell us about your experience at the Novotel Luxembourg Centre. We appreciate your feedback regarding the friendliness of the staff and take your remark about the carpet on board. Providing a superior service experience for every customer is what we aim for and are sorry that we didn't managed to ensure a satisfying stay in each aspect. We hope you will give us the opportunity to welcome you back. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Leslie Couples - 12/09/2018 AccorHotels certified review
« Friendly staff and top-notch service. »

My husband and I enjoyed our stay at Novotel in Luxembourg. The staff was very polite and very helpful. The woman who helped us check in was kind enough to give us a map and detailed information about where to see in the city. She even mentioned a fair happening in the city we should check out. The hotel was very quiet and the room was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leslie, It is a great pleasure to read that you have been fully satisfied with your stay at Novotel Luxembourg Centre. I will forward your kind feedback to Beatriz. No doubt that she will be delighted about it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Anonymous Couples - 09/09/2018 AccorHotels certified review
« Rooms need an update »

The floors in the halls were filthy as was our room. They need to supply slippers for after a shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T Thank you for having chosen the Novotel Luxembourg Centre and taking the time to provide us with your sentiment. We are sorry that the room did not meet your expectations; please allow us to express our sincerest apologies. Your satisfaction is our priority and we would like to inform that renovations will start 2019. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Kamen Couples - 08/09/2018 AccorHotels certified review
« Good hotel in the middle of town »

Good hotel in the middle of town

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamen , Thank you for having chosen the Novotel Luxembourg Centre and for taking the time to share your sentiment. We are glad to read that you had an enjoyable time with us and found the location convenient. Thank you again for sharing your experience, and we hope we will have the pleasure to welcome you back in a near future. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Paul H. Friends - 04/09/2018 AccorHotels certified review
« Very comfortable, really helpful, friendly staff »

Very pleasant. Great location, comfortable rooms, good value, excellent staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you so much for your great review of the Novotel Luxembourg Centre. I will share your compliment with the staff; no doubt that they will all be delighted to read your kind words. We look forward to welcome you back during a future trip to Luxembourg. Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Anne Families - 03/09/2018 AccorHotels certified review
« Friendly service, great location and the room was perfect »

Check in and check out was very quick and easy! The location of the hotel is perfect. The room was great. We truly enjoyed our stay and will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne , Thank you so much for your great feedback. It is a pleasure to read that you truly enjoy your experience and we hope you will consider us again for a future stay in Luxembourg. Once again thank you for sharing your experience, Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

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