Hotel - Sofitel Luxembourg Le Grand Ducal
Sofitel Hotel Sofitel Hotel

Sofitel Luxembourg Le Grand Ducal Hotel

Our hotels AccorHotels
4.5/5 1,633 reviews
All hotels in Luxembourg
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 152.00 EUR Non member rate
From 152.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • FINDEL INTL AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms have the Sofitel 'MyBed' for unrivalled sleeping comfort and artistic decors in natural pastel shades. High-speed Internet, wifi access, i-Pod connections, laptop-sized safe, Plasma TV, minibar and 24-hour room service.

  • 128 rooms
  • 128 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Crib on request
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,901 reviews

Our guest reviews for Sofitel Luxembourg Le Grand Ducal

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,633 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Vincent J. Business - 18/04/2018
« Fantastic as usual! »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and to welcome you every week. We are delighted to count you as one of our loyal guests and are happythat our services and facilities meet your expectations accordingly. Thank you again for sharing your experience, and we hope your next visit will be as usual as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Anonymous Solo - 16/04/2018
« top »

top

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate you taking of your time to fill in our survey regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please feel free reach out to us, should you have any further enquiries or remarks concerning your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Alex Couples - 15/04/2018
« Friendly, kind, hospitable, informative & always willing to help; I mean EVERYONE I met in this hotel. »

Nice location, great room with the best view on the bridge & oldtown; excellent services, very informative receptionists at front desk; and I got instant help from everyone I met in this hotel, especially the doorman.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex , We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we are delighted that our facilities and even more our services met your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Anonymous Business - 15/04/2018
« Ok »

OK - for a premier hotel the restaurant food was disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate you taking the time to give us a review regarding your stay at the Sofitel Luxembourg Le Grand Ducal. We do apologize that your experience with us did not exceed your expectations. Please rest assured, we do not take your feedback lightly and will share your comments with our restaurant team in order to take the appropriate measures accordingly. Thank you again for sharing your experience, and it is our hope to welcome you for another visit which will allows to serve you better in the near future. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
D B. Business - 12/04/2018
« Frustrating again »

The rooms are lovely, the staff extremely polite but your hotel overcharged me twice. I was charged for breakfast twice which I do not have and means I need to go back to request have it removed. The man at reception even said at check out, "and no breakfast?", I said "no". Different hotel (same chain), but the Novotel next door regularly do the same thing. No idea how that happens, and worrying that it happens so frequently. On my last stay at Sofitel Lux I ordered a steak on room service at 9pm and it just never came. I waited until around 11pm then just went to bed. No apology, no follow up.....at EUR37 for a meal I would expect better I will repeat though, rooms, facilities and staff are all great! PS - on your feedback form you have a bug: When it asks did you have a problem with your stay? If you hit the "yes" radio button it automatically selects "Bedroom noise" as the problem and will not let you change anything.

AccorHotels certified review
Sab Business - 12/04/2018
« Real enjoy staying at Sofitel Luxembourg Le Grand Ducal »

My experience of Sofitel Le Grand Ducal in Luxembourg has been exceptional. The staff attitude and service are excellent. The hotel is a very comfortable with a great atmosphere. I always look forward to my stays here.

AccorHotels certified review
Anon Business - 11/04/2018
« Excellent »

Without fault. All of the staff were extremely pleasant and helpful

AccorHotels certified review
Jelle V. D. Friends - 08/04/2018
« Friendly staff, disappointing breakfast offerings. »

In general the our stay was pleasant. The staff in the hotel were very friendly, the bar on the eight floor is really nice and has an excellent view over the old city. The funky elevators are a nice touch. What did disappoint was the bathroom in the hotel room. There was no bathtub. Something I would expect to find in a five star property. What I found really disappointing were the breakfast offerings. The breakfast does not come cheap so my expectations were quite high. Unfortunately the breakfast buffet was a little room with very limited items to choose from. No cold cuts, no cheese, no fruits... it was more basic than the offerings in the three star Ibis at Luxemburg airport. The nice view from the restaurant (that was being refurbished while in operation) did not make up for that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Van D., Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Le Grand Ducal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured, your feedback is very important to us and we are taking the appropriate measures to address the problems and prevent future occurrence to ensure our breakfast will meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Anonymous Business - 08/04/2018
« Very good »

Friendly, Great breakfast and Good bar. Roms Are very Nice and confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team who will be delighted to see that our services and facilities met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Mr D. A. Couples - 08/04/2018
« Mr A. »

Excellent customer service with staff, excellent location, excellent comfy room, spectacular view from restaurant and bar overlooking the historic city of Luxembourg- definitely a room with a view to remember

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team who will be thrilled to know that our services and facilities met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Lazars Couples - 07/04/2018
« Excellent stay »

Front desk people were very friendly and helpful. One woman even remembered we love chocolate and made sure to save some Easter eggs for us. Jules was amazing, really took his time to talk with us and give personal recommendations. Loved our room as well, very cool design for a shower and the pressure/heat were perfect. Bed was very comfortable, and when we asked for a kettle we were brought one right away. Housekeeping ladies did great work every day. No complaints whatsoever and would highly recommend this hotel (already have on TripAdvisor actually).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.L., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive such positive feedback and on both plateforms. We are delighted that our services and facilities exceeded your expectations. I will share your comments with our team and even more so with Jules. Please feel free to reach out to us, should you have any further enquiries. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
A.a. B. Business - 06/04/2018
« A great experience from check-in to check-out »

The check-in by Sixtine, the excellent room service, the quality of the food, the quiet room, the cleanliness of the room, the breakfast buffet, check-out... It all was exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team and even more so with Sixtine. We are delighted that our services and facilities met your expectations and we look forward to welcoming you again to Luxembourg. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Anonymous Couples - 06/04/2018
« Breakfast was eventually back to it’s high standard however the Resturant is missing leadership »

The greeting was wonderful, front of house and reservations are marvellous, our room was wonderful. Just a little problem with the shower drain but I’m sure that been resolved. We tried the MU Restaurant however did not like the style or menu although the fillet tartare was great. We are always made to feel very welcome and we think of this property as ‘home from home’.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we are delighted that our property is your home away from home. Please rest assured, I will share your comments with our team and we do take your feedback seriously concerning our restaurant and its growing concept. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcoming you again and hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Ab Couples - 04/04/2018
« Lovely and comfortable »

Staff were friendly, decent location and a nice bathroom. Wasn't a fan of the wall decoration in the bedroom area, looked generic (like the Mercure hotels) and a little cheap which is a shame as a little different interior decoration in the bedroom area would have made the room even nicer. Also, the fan in the bathroom was quite loud all night and the room doesn't allow for closing the noise out. Beds were comfortable, rooms were clean and all the services were great. Concierge could be more knowledgeable on the area and what to do across Luxembourg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AB, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback concerning our staff and the services they deliver and we will share this with them. We do apologize however on your noise issue. Please feel free to reach out to us immediatly so our technicians may assist you. We will make sure to transmit this information to our housekeeping department and thank you for your feedback as it enables us to continuously improve the quality of our services. We hope to welcome your fo another experience, . Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Jacques C. Business - 04/04/2018
« Excellent! »

The hotel was very nice and the staff were very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cavasoz, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback on our your experience. I will share your comments with our team who will be delighted to hear that our facilities and services met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Mantas Couples - 03/04/2018
« Awesome »

Speechless. I will definitely stay here next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mantas, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we are thrilled that your experience with us exceeded your expecations. I will share your comments with our team who will be delighted that the services provided met your standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Pat D. Couples - 31/03/2018
« Great place to stay »

Everything ran smoothly up grade room comfort of beds good remembered from the previous stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. d., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and to count you as one of our loyal guests. We are delighted that throughout your stays with us, our services and facilities meet your expectations. Please rest assured, we will share your comments with our team and we look forward to welcome you back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Stephen M. Business - 29/03/2018
« Comfortable but very pricey »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive feedback as it enables us to continuously improve the quality of our services. Please feel free to reach out to us, should you have any further enquiries or remarks regarding your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Rich Business - 28/03/2018
« Very comfy although too warm to sleep »

Really enjoyed staying in the hotel (staff welcoming, clean & good facilities) - except it was too warm to sleep as the aircon would not go below 21.5 & there was no Iron available in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rich, Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Le Grand Ducal. We are happy to note that our services met your expectations and do apologize again that your experience did not meet your expectations concerning the in-room air conditioning. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Anonymous Business - 28/03/2018
« As always perfect stay »

All very good but Had twice dinner; first time excellent (tapas) food and great location with business partner ( so perfect) second evening (just me) same tapas dinner but I was less convinced ( not bad but not top) ; reason why 8 and not 9

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive feedback and we are happy that your experience overall met your expectations. Please rest assured, we have passed along your review of your dinner experience to the appropriate department in order to take the apprioriate measures to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 152.00 EUR Non member rate
From 152.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 160 m Novotel Luxembourg Centre
Novotel Luxembourg Centre Hotel
From
From 114.00 EUR Non member rate
From 114.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 770 m ibis Styles Luxembourg Centre Gare
ibis Styles Luxembourg Centre Gare Hotel
From
From 85.50 EUR Non member rate
From 85.50 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.7 km Novotel Suites Luxembourg
Novotel Suites Luxembourg Hotel
From
From 129.00 EUR Non member rate
From 122.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.8 km Novotel Luxembourg Kirchberg
Novotel Luxembourg Kirchberg Hotel
From
From 115.00 EUR Non member rate
From 109.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in LUXEMBOURG
See rates