Hotel - Sofitel Luxembourg Le Grand Ducal
Sofitel Hotel Sofitel Hotel

Sofitel Luxembourg Le Grand Ducal Hotel

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4.5/5 1,607 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • FINDEL INTL AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All rooms have the Sofitel 'MyBed' for unrivalled sleeping comfort and artistic decors in natural pastel shades. High-speed Internet, wifi access, i-Pod connections, laptop-sized safe, Plasma TV, minibar and 24-hour room service.

  • 128 rooms
  • 108 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Crib on request
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,690 reviews

Our guest reviews for Sofitel Luxembourg Le Grand Ducal

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,607 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Michelle B. H. Business - 17/02/2018
« Pleasant stay »

Appreciated kind and competent staff. Excellent breakfast. Room had however very little storage capacity and I opted to remove the coffee maker to make room in the cabinet. Wifi was most of the time okay but it would stop in the evening for long moments, thereby interrupting work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we will share those with our team. It is with great pleasure that we see that our services met your expectations. Please rest assured, we value your feedback concerning our facilities and will follow-up accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Rico Business - 16/02/2018
« Would recommend. »

I was upgraded and loved the room. You wouldn't believe that a working AC with easy controls is a luxury.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rico, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive such positive feedback and we are thrilled to hear that our services and facilities exceeded your expectations. Please rest assured, we will share those with our team and we look foward to welcoming you again for another Magnifique stay with us. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Anonymous Business - 15/02/2018
« Nice room and restaurant, insufficient gym and no spa »

From such a great and high level hotel I would expect more from the common spaces. The gym should probably be upgraded and including a pool/spa should be considered

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. We thank you for giving us your feedback and do apologies that your experience with our fitness facilities did not meet your expectations. Please rest assured, we take your return seriously and feel free to reach out to us, should you have any further enquiries or remarks you may have concerning your stay or future stay with us if we can be of any assistance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Andrew Business - 14/02/2018
« Very welcome stay during a busy work visit »

I experienced the warmest of welcomes after arriving from a very tiring journey. I settled in straight away and was very impressed by the quality and comfort of the hotel. The only snag I experienced was at breakfast when I didn't understand that hot food was self-service from the buffet. I arrived in the restaurant early and didn't see the hot buffet section. A fellow guest directed me. Food was excellent, service likewise. Thank you for a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we are delighted that you felt welcomed in our hotel. We gladly acknowledge that our services and facilities met your expectations and we will for sure share this warm review with our team. We look very much forward to welcoming you back for another stay in Luxembourg. Thank you again for sharing your experience. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
Helenh Business - 14/02/2018
« Convenient comfortable courteous »

It was a lovely stay at the Sofitel in Luxembourg. I felt that the staff could not do enough to ensure that all my needs were well taken care of. The room was comfortable and the location was very convenient within walking distance of most things but also with a lot of available taxis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HelenH, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we are delighted to hear that our services and facilities exceeded your expectations. Please rest assured, we will share your comments with our team who will happy to know that their assistance throughout your stay made a difference. I am sure that this feedback will serve as an encouragement, we thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

AccorHotels certified review
David K. Couples - 12/02/2018
« Romantic hideaway »

We enjoyed your hotel extremely. Would recommend and definitely plan to come back. Thank you for the upgraded room with city view. It truly was a pleasure to awaken to the view. Room was excellent and staff we all charming and welcoming!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David K., We very much appreciate your warm comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we will, for sure, share your review with our team members. We are happy to acknowledge that our facilities and services exceeded your expectations. Please feel free to reach out, to us, should you require any further informations for another Magnifique future stay with us. Thank you again for sharing your experience, Sincerely, Fernando López Lens General Manager

TripAdvisor review
Business - 10/02/2018
« LUXurious hotel »

This is a lovely hotel in a splendid city. The service is excellent with follow-up by staff and courtesy during the entire stay. The breakfast is delicious and caters to foodies and health nuts equally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear anthonysN256EQ, We thank you for giving us such a warm review following your stay at Sofitel Luxembourg Le Grand Ducal. We are very pleased to hear that our facilities and services exceeded your expectations. It is a delight to hear that our breakfast especially met those. Please rest assured, that we will share this with our team and we hope to have the pleasure to welcome you again to Luxembourg. Best Regards, Fernando Lòpez Lens General Manager

AccorHotels certified review
R. A. R. Families - 06/02/2018
« My 1st visit to Luxembourg »

I messed up the reservation dates and showed up a day earlier. While I'm shocked that the rates are much higher then i expected; its nobody's mistake but me. I'm pleased that MR. LOIC was there to help me to get thru my reservation on the spot despite my reservation issues. I was further surprised that MR. LOIC read my earlier reservation notes that this is my 1st visit to Luxembourg and it was my anniversary trip with my wife and baby. It was a pleasant surprise that he took the initiatives to leave a couple of chocolates and drinks for me due to the occasion. My wife loved it and I thanks Mr. LOIC and the SOFITEL team for making sure my mistakes was not a total disaster trip to Luxembourg. Kudos to the team. Thanks Guys.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we are thrilled to see that our services and facilities exceeded your expectations. I will share your comments with our team and more especially so with Loic. We are happy that your anniversary went so well and we look forward to welcoming you again to Luxembourg. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Lòpez Lens General Manager

AccorHotels certified review
Rodier F. J. Couples - 06/02/2018
« Exceptional , even after several stays ! »

This hotel is clearly the best of Luxembourg

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., We very much appreciate your warm comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we are delighted to see that throughout your stays with us, our services and facilities always exceed your expectations. Please rest assured, I will share your comments with our team and we look forward to welcoming you back. Thank you again for sharing your experience and for your loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Lòpez Lens General Manager

AccorHotels certified review
Ams Couples - 06/02/2018
« not the wow of a 5 star hotel »

lucky we had gotten a good deal on Hotels.com because the stay was not worth the normal room price ( even if we had gotten loyalty points). Also our experience in the restaurant was poor. At the start the waiters came over too many times that we didnt get a chance to look at the menu properly and were really pushy to order. Once we ordered, service was slow. When we asked for the dessert menu, we waited over 15mins before having to ask again for the menu .

AccorHotels certified review
Mr T. Business - 05/02/2018
« Always an amazing stay at Le Grand Ducal! »

Attentive service to request by the Concierge team as well as room upgrade made my day :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T, We very much appreciate your warm comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and to count you as one of our loyal guests. Please rest assured we will share your comments with our team. We look forward to welcoming you back in Luxembourg. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Lòpez Lens General Manager

AccorHotels certified review
Vladi Couples - 04/02/2018
« Very high level of service »

Very comfortable room, quick and reliable room service, discrete atmosphere, good price for the quality received

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladi, Thank you for taking of your time to respond to our survey and for your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and rest assured we will share those with our team. We are delighted to hear that the quality of our facilities and services exceeded your expectations and we look forward to welcoming you back to Luxembourg for another Magnifique stay. Thank you again for sharing your experience, Best Regards, Fernando Lòpez Lens General Manager

AccorHotels certified review
Fr… Couples - 03/02/2018
« Excellent experience »

very good accomondation, great breakfast, and quick access to the center of Bruges

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comment regarding your stay at the Sofitel Luxembourg Le Grand Ducal. We are happy to hear that you enjoy our hotel services and facilities. We will be sure to pass along this feedback to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Lòpez Lens General Manager

AccorHotels certified review
Marc Business - 02/02/2018

Overall great, the SPA/GYM is a bit small but the rest was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc , We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and please rest assured we will share this with our team. Please feel free to reach out to us, should you have any further enquiries or remarks regarding your stay or future stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Lòpez Lens General Manager

AccorHotels certified review
Lydia M. Business - 30/01/2018

Hi, I booked this with your reservation assistant Myrtille Berard who was amazingly helpful and patient and did everything she could to help me as I had a few problems with the credit card. I think she is a tremendous asset to your hotel, and will definitely be booking again and hopefully with her! Thank you, Lydia M.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Morton, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we will share your feedback with Myrtille, who will be delighted of this return. It is a real pleasure to see that our services and facilities, even before you were able to actually be present, exceeded your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Lòpez Lens General Manager

AccorHotels certified review
Anonymous Business - 28/01/2018
« late night in luxembourg »

fine - it was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. We are sorry to see that your experience at our hotel met but did not exceed your expectations. It is our hope that we will be able to welcome you for another stay, and thus, ensure a magnifique stay. Please feel free to reach out to us, should you have any further enquiries or remarks, which would help us prepare your next arrival in the best way possible. Thank you again for sharing your experience, Sincerely, Fernando Lòpez Lens General Director

AccorHotels certified review
Anonymous Friends - 27/01/2018
« Great »

Grest

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your excellent review and comment regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we are happy to see that your visit here exceeded your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Lòpez Lens General Manager

TripAdvisor review
Friends getaway - 27/01/2018
« Sofitel Luxembourg Le Grand Ducal »

The Sofitel Hotel in Luxembourg was excellent. It is a lovely hotel located an easy walk from the old city with fabulous views across Luxembourg from our room and from the bar and restaurant. The facilities and all the staff were first-class. I look forward to returning to this lovely hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear rowenam518, We thank you for your excellent feedback and are thrilled to hear that our services and hotel facilities exceeded your expectations. We look forward to welcoming you again in Luxembourg for another excellent stay and thank you again for giving us such a warm recommendation. Warm Regards, Fernando Lòpez Lens General Manager

AccorHotels certified review
Kent W. Business - 24/01/2018
« Best business hotel in Europe »

Every need anticipated and accommodated. Excellent bar and restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kent W., We very much appreciate your excellent feedback regarding your stay at the Sofitel Luxembourg Le Grand Ducal. We are thrilled to acknowledge that our services and facilities exceeded your expectations. Many thanks again for sharing your experience with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens, General Manager

AccorHotels certified review
Anonymous Business - 22/01/2018
« Excellent room, excellent breakfast, excellent service and excellent location. »

All positive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIr, We thank you for taking the time to give us such an excellent review following your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we will, for sure, share those with our team. We are very happy to acknowledge that our hotel facilities and services met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens, General Manager

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