Hotel - The Royal Beach Seminyak Bali - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Royal Beach Seminyak Bali - MGallery by Sofitel

4.5/5 3,154 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • NGURAH RAI INTL
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM  (Nearby)
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Nyepi/Silent Day, 7 March 2019. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am on 8 March 2019.

Hotel location

Our rooms

Spacious and luxurious, all 125 rooms feature a private balcony with impressive tropical garden views. The 17 secluded villas each boast a private pool or whirlpool and are encircled by sumptuous foliage for complete privacy.

  • 146 rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,727 reviews

Our guest reviews for The Royal Beach Seminyak Bali - MGallery by Sofitel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,154 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mr P. S. Couples - 10/10/2018 AccorHotels certified review
« very relaxing and valued »

service was amazing, staff were extremely helpful and friendly, facilities were wonderful, will definitely recommend this to all my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Peter s., We much appreciate that you have taken your time to answer our online survey and for your loyalty to AccorHotels. I am thrilled to hear that you had a most wonderful time here at the resort and that you were happy with the facilities provided. Thank you very much for highlighting the good services provided by our helpful team who is always doing the most to make our Royal Guests feel welcomed. Let The Royal Beach Seminyak Bali become a place where you feel welcome at paradise island, so If I can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… Dumogi Rahayu, Vincent Wybier General Manager

Anonymous Couples - 10/10/2018 AccorHotels certified review
« excellent but the rooms are looking very tired »

Excellent very friendly staff wonderful ambience and magnificent gardens, but eh rooms need a makeover.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for having answered our online review and for your loyalty to AccorHotels. It was a great pleasure hosting you at the Royal Beach Seminyak Bali and I am glad you had a wonderful time from the minutes we welcomed you at the resort. I am also thrilled to know that you enjoyed our outstanding garden as well as the service provided by our friendly team. On the other hand, I have well noted your comment concerning the need for an upgrade of our rooms, and I am glad to share that we are planning a renovation which hopefully will start by the nearest time to refresh some of our rooms and facilities. We expect that it will help to bring the second youth to the hotel. I hope you still keep some good memories from your holiday in the Island of Gods, and anytime you decide to be back please do not hesitate to contact me directly at gm… as I will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Matt Couples - 09/10/2018 AccorHotels certified review
« Lovely property & very friendly satff »

Property is located right on the beach with a number or bars and restaurants a short walk away, staff were very friendly and attentive. Room could do with a refresh to keep inline with the rest of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt, We much appreciate that you have taken your time to answer our online survey and for your loyalty to AccorHotels. I am thrilled to hear that you had a most wonderful time here at the resort and that you were happy with the facilities and service provided. It is also delighted to know that you had the opportunities to explore around the Royal Beach Seminyak Bali. We are fortunate to be located in a walking distance with many interesting places such as great restaurants or shops. I have well noted your comment concerning the need for the upgrade of our rooms, and I am glad to share that we are planning a renovation which hopefully will start in the nearest time to refresh some of our rooms and facilities. We expect that it will help to bring the second youth to the hotel. I hope you still keep some good memories from your holiday in the Island of Gods, and anytime you decide to be back please do not hesitate to contact me directly at gm… as I will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Jeni Friends - 09/10/2018 AccorHotels certified review
« pleasant stay »

The staff are great, very welcoming and will ensure you have a good stay and your needs are looked after. I just found the room very noisy and didn't get a good nights sleep. I also an an Accor member but didn't receive the benefits that others did by being a member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeni, Thank you for having answered our online review and for your loyalty to AccorHotels. It was a pleasure hosting you at our resort and I am glad that you enjoyed the overall experience with us, particularly for the good services provided by our helpful team who is always doing the most to make our Royal Guests feel welcome. As a classic member who had eligible stay with us, you were entitled for points which had been credited to your membership account. It just needs a bit more points for you to achieve 2000 status points to increase your membership level to be Silver member that would allow you to enjoy more soft benefits as stated in Membership Status Benefit at https://www.accorhotels.com/leclub/cards-status-benefits/index.en.shtml. In the other note, let me allow my sincerest apology for the uncomfortable noise that you had experience in the room, I regret that at a full occupancy we could not provide better option which otherwise we would definitely happy to assist to allocate you to other quieter room. I hope it was not flustered your holiday in the island of Gods and anytime you decide to come back, I will be happy to assist your future booking. Therefore, do not hesitate to contact me directly at gm… Dumogi Rahayu, Vincent Wybier General Manager

Anonymous Friends - 09/10/2018 AccorHotels certified review
« Friendly staff with spacious rooms on lovely large grounds . »

Very appreciative of our room upgrade. Great breakfast buffet. Love the grounds, pool, sunset drinks happy hour and the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for having answered our online survey and for your loyalty to AccorHotels. Such a beautiful reward to hear that our Royal Guests had a wonderful time at the Royal Beach Seminyak Bali! I am thrilled to read that you enjoyed our unique and authentic Balinese beachfront property from the spacious room, outstanding garden and pool. I am also glad to know that you spent delightful moments at our restaurant thanks to the quality and variety of food and beverage. Your lovely comments are sincerely appreciated and I am particularly happy you found our team friendly. Let The Royal Beach Seminyak Bali become a place where you feel welcome at paradise island, so If I can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… Dumogi Rahayu, Vincent Wybier General Manager

Louise D. Couples - 08/10/2018 AccorHotels certified review
« very good »

It is a very nice hotel to stay and we did appreciate the professionalism of the staff. We were disappointed that we could not get a late check out and had to spend 5 hours without a room before we left. It has never been a problem at the hotel that we usually stay at in Bali. I did feel a little intimidated each time I returned to the hotel from my beach walk in the morning by the security staff that questioned me as I walked back into the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise D., Thank you for having answered our online survey and for your loyalty to AccorHotels. It was a great pleasure hosting you at the Royal Beach Seminyak Bali and I am glad that you were happy with the facilities provided and the professionalism of our team. In the other note, I regret that unfortunately, we could not accommodate your requested late check out due to we were at full occupancy on that day, otherwise it would be a pleasure to make you felt more comfortable to stay in the room. Please ensure that there was no intention to put you in that such an inconvenience situation. I also would like to express my sincerest apology for our security team's behavior that unintentionally had given an unpleasant impression. Our Chief Security is doing some follow up to improve the service standard and review the procedure. I sincerely hope your stay was only slightly flustered by the issues and that you still could keep some good memories from your holiday in the Island of Gods. If anytime you decide to be back please do not hesitate to contact me directly at gm… as I will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Mrs M. Couples - 08/10/2018 AccorHotels certified review
« The beautiful gardens are what brings me back to the RB! »

Location & gardens. Have found that being a Accor Club member has not had really been beneficial....found a better rate on line which included breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Thank you for having answered our online survey and for your loyalty to AccorHotels. I am glad that you enjoyed the overall stay experience with us, particularly for our strategic location in the heart of vibrant Seminyak and for our beautiful tropical garden . In the other note, allow me to explain that currently AccorHotels is at the process to focus more in digital and during the transition sometimes unfortunately mistake could occurred. Some actions have been performed to ensure that this is will not happen again and through AccorHotels "best price guarantee program", we committed to make sure that our loyal guests received the best deals when they book through us. Therefore, I regret that you did not let us know in advance as we would be more than happy to do our best regarding this matter. Please do not hesitate to contact me directly to gm… and I personally will assist your future bookings to ensure you would have a wonderful holiday at The Royal Beach Seminyak Bali. Dumogi Rahayu, Vincent Wybier General Manager

Pauline M. Friends - 08/10/2018 AccorHotels certified review
« Amazing »

Our experience of your hotel was brilliant, but getting a drink from pool bar was quite a lengthy procedure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline M., We much appreciate that you have taken your time to answer our online survey and for your loyalty to AccorHotels. I am delighted that we have made your stay so perfect and Memorable. Your appreciation and recognition are a wonderful encouragement for the entire team and will certainly be shared. I have well noted your feedback concerning the service from our Capris Beachfront Bar. Please rest assured that I have shared with our Food and Beverage manager to see what we can do to improve our standards. I hope you still keep some good memories from your holiday in the Island of Gods, and anytime you decide to be back please do not hesitate to contact me directly at gm… as I will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Judith P. Friends - 08/10/2018 AccorHotels certified review
« Beautiful hotel, calming and relaxing »

We were lucky enough to be upgraded to a delux room and it was so central to everything. The rooms were large, clean and decorated very tastefully. The staff were so pleasant, nothing was too much trouble . The breakfasts were amazing, there was everything anyone could want and the egg and pancake stations meant they were so fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judith P., Thank you for having answered our online survey and for your loyalty to AccorHotels. I am thrilled to hear that you had a most wonderful time here at the resort and that you were happy with our facilities from our spacious room to the generous breakfast buffet. Moreover, I am particularly pleased to have your recognition toward the level of service of our team. I will definitely share with them as such words feel like the best reward they can get. Let The Royal Beach Seminyak Bali become a place where you feel welcome at paradise island, so If I can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… Dumogi Rahayu, Vincent Wybier General Manager

Whitney Friends - 07/10/2018 AccorHotels certified review
« Wonderful relaxing stay »

This property was even more beautiful than the pictures. The grounds are breathtaking complete with two pools- one is closer to the beach and one is adults only hidden in the garden(we didn’t frequent). Room was very spacious and had many amenities including complimentary water/coffee/tea. Nice big balcony. Staff was extremely welcoming and helpful. I went this myself and a friend and had a very relaxing stay. I would definitely recommend this resort to couples. We had the breakfast buffet included and it was very good. Omellete station and waffle station as well as an assortment of breads including gluten free options, some traditional Indonesian dishes, and many juices. The pool area is quiet and doesn’t play music and drink service can be a bit slow. The grounds get very quiet in the evening and restaurants seemed empty at night They provide buzzers at your pool chair however take a while to come.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Whitney, Thank you for having answered our online survey and for your loyalty to AccorHotels. I am pleased to read that you felt comfortable and enjoyed your overall stay and I am glad to know that you spent delightful moments at our restaurant thanks to the quality and variety of our breakfast buffet. In the other note, your lovely constructive feedback have been shared to related departments and I am confident actions will be taken immediately. We are looking forward to welcoming you again in the Island of Gods and for any further assistance please do not hesitate to contact me directly at gm… Dumogi Rahayu, Vincent Wybier General Manager

Jonathan C. Couples - 07/10/2018 AccorHotels certified review
« Paradise in seminyak »

Great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan C., Thank you for having answered our online survey and for your loyalty to AccorHotels. We much appreciate your compliments which I will definitely share with the team as such words feel like the best reward we can get. We are looking forward to welcoming you again in the Island of Gods and for any further assistance please do not hesitate to contact me directly at gm… Dumogi Rahayu, Vincent Wybier General Manager

Paul S. Couples - 07/10/2018 AccorHotels certified review
« Staff and accomadation fantastic »

Our stay was again 100% perfect, we could not have asked for a better experience. The staff was courteous and the room was faultless. We will be back time and time again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul S., Thank you for having answered our online survey and for your loyalty to AccorHotels. I am absolutely delighted to read that once again you enjoyed your vacation while you stayed at the Royal Beach Seminyak Bali and that the charm and relaxing atmosphere of our property still met your expectations. I will not miss any opportunity to share it with my team as the best motivation we could get. We are looking forward to welcoming you again in the Island of Gods and for any further assistance please do not hesitate to contact me directly at gm… Dumogi Rahayu, Vincent Wybier General Manager

Donna R. Families - 06/10/2018 AccorHotels certified review
« Beautiful »

We had a wonderful time at your amazing resort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna R., Thank you for having answered our online survey and for your loyalty to Accorhotels. I am pleased to hear that you had a most wonderful time here at the resort and that you were happy with the service and facilities provided. I will definitely share with the Royal team as such words feel like the best reward we can get. Let The Royal Beach Seminyak Bali become a place where you feel welcome at paradise island, so If I can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… Dumogi Rahayu, Vincent Wybier General Manager

Kamil Couples - 06/10/2018 AccorHotels certified review
« Great stay ! »

Our stay in the hotel was fantastic. I could present a long list of positive sides about your resort. First of all the staff was exceptional. All people at the reception desk were very friendly and helpful ! I could see in their eyes that they like what they do - it's a good sign ! Check-in and check-out was very smooth. Staff spreaded around the hotel was also kind and not intrusive, you won't notice them until you need them :) Breakfast were superb. I really like the egg station, fruits and variety of products. Good and healthy ! We really like a lizard Alu - we liked him so much that we even sang a song for him - I think he appreciated that and he swam towards us and get out of the water and was listening. We were happy that we have found a gift from you waiting in our room - a toy lizard, Alu I guess ? Swimming pools were great. The garden pool was great when we wanted to read in silence, the ocean one was great when we wanted to tan, listen to music or play basketball ! We visited the restaurant few times - food was delicious, top-notch service ! SPA was also fantastic. Not that expensive I would say and great people working there ! :) I guess that apart from listening about good think you would like to know how could you improve. I always say that excellence is in details, so I would change wardrobe hangers in rooms (we had room 275 - I guess the situation could be similar in other rooms). Hangers look very old, have lots of scratches and rust on it. Besides of that, it was great ! :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamil, Thank you for having answered our online survey and for your loyalty to AccorHotels. I am beyond grateful to read your review and very humbled to have such positive comments from you Finally, thank you for your valuable feedback regarding the hanger that I have already shared our executive housekeeper for further follow up. We are looking forward to welcoming you again in the Island of Gods and for any further assistance please do not hesitate to contact me directly at gm… Dumogi Rahayu, Vincent Wybier General Manager

Anonymous Families - 05/10/2018 AccorHotels certified review
« Good. »

The staff werefriendly and helpful. The breakfast was great. The room and the bathroom were very ordinary -especially for the cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We much appreciate that you have taken your time to answer our online survey and for your loyalty to AccorHotels. I am thrilled to hear that once again, our staff could deliver excellent services and contributed to make your stay memorable. Thank you for mentioning our generous breakfast buffet, I won’t miss sharing your kind words with our Chef. On the other hand, I have noted your concern and do apologize if our Balinese vintage property did not meet your expectation. I am glad to share that we are planning a renovation which hopefully will start in the nearest future to refresh some of our rooms and facilities. We expect that it will help to bring the second youth to the hotel. I do hope you still keep some good memories from your holiday in the Island of Gods, and If I can be of any assistance regarding your future booking, please do not hesitate to contact me directly at gm… as I will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Tanya Friends - 05/10/2018 AccorHotels certified review

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanya, Thank you for having answered our online survey and for your loyalty to Accorhotels. I am delighted to read that once again your overall experience at the Royal Beach Seminyak Bali were truly pleasant. Your compliment is the best motivation for the entire team. We are looking forward to welcoming you again in the Island of Gods and if I can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… Dumogi Rahayu, Vincent Wybier General Manager

Julie Solo - 04/10/2018 AccorHotels certified review
« Fabulous stay in beautiful surroundings with friendly and helpful staff. »

I thoroughly enjoyed my stay at The Royal Beach. When I arrived I was told that my room would not be ready until 2:30pm - your check-in is 2pm. I had been travelling for nearly 24 hours so not very happy and when I complained, the Duty Manager explained that the delay was due to me receiving a room upgrade which was much appreciated but the girl on reception should have advised me of this to avoid any mis-understanding. The bedroom was huge and well furnished, the bed was amazing and I slept like a dream during each night at the hotel and the bed linen was great. The hotel gardens are beautifully maintained by the staff, both pool areas are lovely but I preferred to sit in the gardens near the beach so that I could watch the sun set each evening. Breakfast was amazing and I loved the egg station, and especially the scrambled egg with smoked marlin which was delicious. I also enjoyed the quinoa salad at lunchtime. I had a lovely massage at the spa and bought some gifts from the hotel shop. All the staff were super friendly and helpful. My only disappointment was the gym - the X-trainer was out of action for the duration of my stay and there were only 2 yoga mats for people to use/share!! The space is brilliant but could be utilised better with more CV equipment as well as opening at 6am instead of 7am. I would return again if staying in Seminyak.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, We much appreciate that you have taken your time to answer our online survey and for your loyalty to AccorHotels. I am sorry to read that your check-in experience wasn't fully satisfying, I totally understand your disappointment that the room was not ready after you arrived from such long hours traveling, nevertheless I am glad to know that eventually we were able to allocate the right room that you particularly loved and you were indulged in comfort . Furthermore, I am delighted to hear that you enjoyed our beautiful gardens, pool as well as the quality of our food & beverage especially the amazing breakfast also lunch, not forget to mention that you had a lovely massage to pamper your day On the other note thank you for your valuable feedback concerning our facilities at the gym and yoga corner. The equipment it works already, however, allow me to extend an apology if it took some time for us to fix it at that time, furthermore I have shared your remarks to Recreation team to ensure more control and maintenance shall be implemented to avoid any occurrence in the future. I do hope you still keep some good memories from your holiday in the Island of Gods, and If I can be of any assistance regarding your future villa booking, please do not hesitate to contact me directly at gm… as I will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Anonymous Couples - 04/10/2018 AccorHotels certified review
« Very nice and staff were exceptional, and excellent location »

We had a lovely relaxing time. Breakfast is awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for having answered our online survey and for your loyalty to Accorhotels I am thrilled to hear that you spent a lovely relaxing time here at the resort. It is delighted to hear that among all the memories you have brought from The Royal Beach Seminyak Bali, our teams and their level of service and care were the highlights of your stay. I am really pleased to see that you could make the most of your stay in Seminyak thanks to our privileged location right in front of the beach. Besides that, I am also particularly glad that you really appreciated our generous breakfast buffet. We are looking forward to welcoming you again in the Island of Gods and if I can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… Dumogi Rahayu, Vincent Wybier General Manager

Tim Couples - 04/10/2018 AccorHotels certified review
« Amazing hotel »

Overall it was a very nice experience. The only thing that would have made our stay is better is in the details. 1: at breakfast, not personal. I believe if you stay at any hotel longer then 1 or 2 nights at one point the staff should be capable/ have to recognize guests, not by name but they have to know your staying for a longer period of time. 2: the bathrooms are ready for renovation, the bathroom in room 148 I think does not meet up with the standard of a premium hotel like the royal beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim, Thank you for having answered our online survey and for your loyalty to Accorhotels. I am delighted to hear that from overall you had a very nice experience at The Royal Beach Seminyak Bali. I appreciate your detailed feedback during breakfast giving us the opportunity to improve. Please rest assured that I have shared your constructive remarks to our Food and Beverage manager so they will be able to take the necessary actions in order to deliver an impeccable quality of personal service. On the other note, I have well noted the defects you mentioned regarding our bathroom and the need for an upgrade. I am glad to share that we are planning a renovation which hopefully will start in the nearest future to refresh some of our rooms and facilities. We expect that it will help to bring the second youth to the hotel. I sincerely hope your stay was only slightly flustered by the issues you faced and I wish you still keep some good memories from your holiday on the Island of Gods, and If I can be of any assistance regarding your future booking, please do not hesitate to contact me directly at gm… as I will be more than happy to assist Dumogi Rahayu, Vincent Wybier General Manager

Judy E. Friends - 04/10/2018 AccorHotels certified review
« Relaxing, peaceful, beautifully kept gardens. »

Staff friendly, room was spacious. Overall a very happy stay. However I felt pool was in need of a little work ie tiles and stonework surrounding the area and perhaps more banana lounges for guests on the grassed area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy E., We much appreciate that you have taken your time to answer our online survey. It was a great pleasure hosting you at the Royal Beach Seminyak Bali and I am glad you enjoyed the overall experience with us. I appreciate your lovely comments and particularly happy you found our team friendly and helpful. I won’t miss sharing this opportunity to the entire team as they deserved to get this reward. Thank you for your constructive feedback concerning our pool, I have relayed this to the related department for closer maintenance and improvement. For your additional information, we are ordering some additional lounges and hopefully, it could cater more guests to enjoy the surrounding of our pool and lawn area. I hope you still keep some good memories from your holiday in the Island of Gods, and anytime you decide to be back please do not hesitate to contact me directly at gm… as I will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

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