The Royal Beach Seminyak Bali - MGallery Collection 5 stars

TripAdvisor rating 4.5/5 3,388 reviews
The Royal Beach Seminyak Bali - MGallery Collection
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Hotel extras

  • Pamper your kids everyday with "MyKids" package

  • Indulge yourself with "MyGlass", an exclusive value for money beverage experience

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
  • NGURAH RAI INTL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM (Nearby)
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

The Royal Beach Seminyak Bali - MGallery Collection

Jl. Camplung Tanduk
Seminyak Beach
PO Box 3384, Denpasar
80033
seminyak
indonesia

Tel: +62361730730

Fax: (+62)361/730545

Contact email

Check-in from 14h00

Check out up to 12h00

  • JI. LEGIAN :  

  • By plane

    NGURAH RAI INTL At 14km / 8.7 miles - Shuttle paying

GPS :-8.691764, 115.159647

Our accommodations

Spacious and luxurious, all 125 rooms feature a private balcony with impressive tropical garden views. The 17 secluded villas each boast a private pool or whirlpool and are encircled by sumptuous foliage for complete privacy.

SUPERIOR ROOM, 1 King Size Bed, Garden View

  • Max. number of persons: ‌2
  • Area: From 39
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

SUPERIOR ROOM, Twin Beds, Garden View

  • Max. number of persons: ‌2
  • Area: From 39
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

DELUXE ROOM, 1 King Size Bed, Garden View

  • Max. number of persons: ‌3
  • Area: From 45
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

DELUXE ROOM, Twin Beds, Garden View

  • Max. number of persons: ‌3
  • Area: From 45
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

GRAND DELUXE, 1 King Size Bed, Garden View

  • Max. number of persons: ‌3
  • Area: From 51
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

1-BEDROOM VILLA, 1 King Size Bed or Twin Beds, Private Pool or Jacuzzi

  • Max. number of persons: ‌3
  • Area: From 260
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

1-BEDROOM VILLA, 1 King Size Bed, Private Pool or Jacuzzi, Ocean View

  • Max. number of persons: ‌3
  • Area: From 260
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

2 BEDROOMS VILLA, 1 KING SIZE BED AND 2 SINGLE BEDS, PRIVATE POOL

  • Max. number of persons: ‌4
  • Area: From 375
  • Views: Garden side *
  • Most of the accommodation: Private Pool *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Our restaurants and bars

CAPRIS BEACHFRONT RESTAURANT

Type of cuisine: Mediterranean

A beachfront bistro restaurant for a la carte breakfast, lunch, romantic sunset dinner and theme events. Serves Mediterranean cuisine at its best.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HUSK RESTAURANT

Type of cuisine: Thematic cuisine

Modern Indonesian and Asian cuisines. A great dining scene for a world-class service and tantalizing menu that gives even the most discerning gourmet lovers a sense of 'sweet surrender'. Open for Grand Buffet Breakfast and fine dining dinner.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TEPPANYAKI RESTAURANT

Type of cuisine: Japanese

Renowned Teppanyaki Restaurant, which has been redesigned with minimalist Japanese style, serving the very best of Teppanyaki cooking.

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAPRIS BEACHFRONT BAR

Photo non contractuelle / Strictly non binding

Capris Bar is located in the front of the beach

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HUSK BAR

Photo non contractuelle / Strictly non binding

AN URBAN CLASSY MARTINI AND COCKTAIL BAR. OFFERING THE FINEST MARTINI SELECTION AND EXOTIC TAPAS RANGE.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 271 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
The Royal Beach Seminyak Bali - MGallery Collection

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

4,434 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

3,388 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Top Quality Service, Food and Location

TripAdvisor rating 4.5/5

KatFrr Family - 13/07/2019 TripAdvisor review

We stayed one night only and wish we had all three nights at this hotel. The pool area and gardens are beautiful. Service is exceptional. Buffet breakfast is on steroids. Overall energy of the hotel is fantastic. This old dame is definitely still holding her head high.

Great hotel and wonderful service

TripAdvisor rating 4.5/5

ceridavies2017 Family - 13/07/2019 TripAdvisor review

Really enjoyed our stay at this hotel. Excellent breakfast and food. Very nice pool area with a quiet smaller pool too. The staff were extremely polite and helpful. Great location too. We couldn't have asked for more.

Perfect

Customer review rating 4.6/5

Perry R. Couples - 09/07/2019 AccorHotels certified review

Relaxing, casual, attentive.

Dear Perry R., We much appreciate that you have taken your time to answer our online survey and for your loyalty to Accorhotels. I am delighted to hear that you could fully rest and relax while staying at our Balinese authentic property. I am also glad that the service provided by our team able to craft your memorable stay with us. I won't miss the opportunity to share your lovely notes with them. We are looking forward to welcoming you back for another great experience at our resort and if i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Fantastic management and staff

Customer review rating 4.6/5

Michelle F. Solo - 08/07/2019 AccorHotels certified review

Magnificent service care grounds truely special. Always

Dear Michelle F, We much appreciate that you have taken your time to answer our online survey and for your loyalty to Accorhotels. I am thrilled to hear that you enjoyed our Balinese authentic property with its beautiful tropical gardens offering a very relaxing and quiet atmosphere in the heart of the vibrant Seminyak. I am also pleased to read that among all the memories you have brought from The Royal Beach Seminyak Bali, our teams and their level of service and care were the highlights of your stay. Thank you very much for your compliments which i will definitely share with the team as such words feel like the best reward we can get. We are looking forward to welcoming you back for another great experience at our resort and If i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Great facilities and staff

Customer review rating 4.6/5

Anonymous Friends - 08/07/2019 AccorHotels certified review

Extremely pleasant . Great hotel facilities and friendly courteous and very obliging staff. Very clean surroundings

Dear Valued Guest, We much appreciate that you have taken your time to answer our online survey and for your loyalty to Accorhotels. I am delighted to hear that you had a wonderful time at our Balinese authentic resort. I am also glad that you enjoyed the facilities provided. On the other notes, thank you for mentioning our staff in such a kind way. It is very rewarding to see that our teams could efficiently contribute to make your holidays joyful and pleasant. I won't miss the opportunity to share your lovely notes with them. The Royal teams are looking forward to welcoming you back for another great experience at The Royal Beach Seminyak Bali. If i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Relaxing

Customer review rating 4.6/5

Amy S. Solo - 08/07/2019 AccorHotels certified review

This is my 4t time at The royal beach, I love the warm service, the beautiful gardens, the traditional Balinese look, Alu! and all the Squirrels and the personal touches e.eg welcome note from Vincent, postcards, bracelet

Dear Amy S., Thank you for your trust to The Royal Beach Seminyak Bali and for your loyalty to Accorhotels. Such a beautiful reward to see that once again we have succeeded to deliver a memorable experience on your recent stay at our resort. I am pleased to read that you enjoyed our Balinese authentic resort with its beautiful tropical garden that allowing the natural attraction such as bird and squirrel to interact surrounded the resort premises. On the other notes, I am also grateful to have your appreciation towards the service provided by our team as well as our small gifts. I will share your kind comments and i am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We couldn't wait to welcome you back at The Royal Beach Seminyak Bali and if i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

A really relaxing few weeks

Customer review rating 4.6/5

Gerard A. Couples - 08/07/2019 AccorHotels certified review

Myself and Kate would like to thank all the staff at royal beach for making us welcome and serving great food and drinks for our 2 weeks. The resort was well established and spacious particularly in our first 10 days whilst it was somewhat quite. The resort did get busy close the aust school holidays and the resort struggled to provide enough pool lounges. This could be improved with new furniture or system.

Dear Gerard A. and Kate, Thank you for having answered our online survey and for your loyalty to Accorhotels. Hearing that our Royal guests have enjoyed their stay with us is always heartwarming. I am delighted to read that our Balinese authentic property gave you the best comfort possible. I am also pleased that the service provided by our team as well as our food and drinks up to your expectation. Once again, thank you very much for your appreciation and recognition which I will definitely share with the team as such words feel like the best reward we can get. Meanwhile, i have taken a good note to your remarks concerning our pool lounges, rest assured i have relayed with the related department to see what we could improve our selves in this part. We are looking forward to welcoming you back for another great experience at our resort and If i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

We'll definitely go back!

Customer review rating 4.6/5

Taylor Couples - 08/07/2019 AccorHotels certified review

Fantastic

Dear Taylor, We much appreciate that you have taken your time to answer our online survey and for your loyalty to Accorhotels. I am delighted to read that you had a pleasant experience during your stay at The Royal Beach Seminyak Bali. I won't miss the opportunity to share your lovely notes with the entire team. We are looking forward to welcoming you back for another great experience at our resort and if i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Fantastic Family Holiday

Customer review rating 4.6/5

Mark Families - 08/07/2019 AccorHotels certified review

We stayed at the royal Beach Seminyak as a family of five in two rooms. We loved our experience here. All staff were fantastic, breakfast was just perfect, pool was lovely, I cannot find a thing to complain about... possibly the pool side Bintangs could be a bit colder but I quickly learnt to order with a bucket of ice. Nothing was too much trouble, we will be back.

Dear Mark, We much appreciate that you have taken your time to answer our online survey and for your loyalty to Accorhotels. It is very rewarding to hear that you and your family had a wonderful time at The Royal Beach Seminyak Bali. I am delighted to hear that you enjoyed our spacious room, generous buffet breakfast as well as our outstanding pool. Thank you for mentioning our team in such a kind way, it is very rewarding to see that they could efficiently contribute to make your holidays joyful and pleasant. I won't miss the opportunity to share your lovely notes with them and i am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you back for another great experience at our resort and If i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Very relaxing stay in Seminyak

Customer review rating 4.6/5

Mat J. Couples - 08/07/2019 AccorHotels certified review

Love the hotel. The hotel is a bit older, but still is in good shape. We enjoyed the spacious grounds, the excellent breakfast, and the relaxing pool. Room was large and bed was comfortable. Staff was friendly and helpful. The property looks well managed.

Dear Mat J, Thank you for having answered our online survey and for your loyalty to Accorhotels. It is very rewarding to hear that you had a wonderful time at our Balinese vintage property. I am delighted to read that you enjoyed our spacious grounds, generous buffet breakfast, outstanding pool as well as our room with its bed that gave you the best comfort possible. I am also particularly glad that you found our team friendly and helpful. I will personally convey your recognition for them. On the other notes, thank you for sharing your constructive feedback as well that allowing us for improvement. Please accept my sincerest apologies on behalf of one of our team member that unintentionally had given an unpleasant impression. Rest assured that i have shared your remarks to the related department to ensure we are able to deliver a more comfortable interaction between our teams and the guests. I do hope the charm and tranquil atmosphere of our property entice you to come back and if i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

very happy with every think you done for us , you are the most polite race we know and are saving up our money for another stay.Rhonda and John S. oney to come back for a nother stay

Customer review rating 4.6/5

John S. R. S. Friends - 08/07/2019 AccorHotels certified review

I just did we were very happy with all you done for us and you are the most polite race of people we know , we are saving our money up to come back again, If you have any special deals going please send us a email.Rhonda and John S..

Totally relaxing and indulgent

Customer review rating 4.6/5

Genine W. Families - 07/07/2019 AccorHotels certified review

Staff were absolutely wonderful and the level of service fantastic. Facilities were great, rooms spotless. And the food .. especially breakfast .. off the charts. I don’t think I could find a better place to stay. Quiet at night but only a few minutes walk to all the shops, restaurants and bars. I will definitely be back.

Dear Genine W, We much appreciate that you have taken your time to answer our online survey. Such a beautiful reward to hear that you could fully rest and relax while staying in our Balinese authentic property. I am pleased to read that you enjoyed our facilities, generous buffet breakfast as well as our strategic location within walking distance to some great restaurants and shops. On the other notes, thank you for mentioning our staff in such a kind way. It is very rewarding to see that our teams could efficiently contribute to make your holidays joyful and pleasant. Your appreciation and recognition are a wonderful encouragement for the entire team and will certainly be shared. We are looking forward to welcoming you back for another great experience at our resort and If i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Fabulous resort, ticks all the boxes with Balinese class

Customer review rating 4.6/5

Melissa Friends - 07/07/2019 AccorHotels certified review

Amazing breakfast, great friendly staff and authentic resort

Dear Melissa, We much appreciate that you have taken your time to answer our online survey and for your loyalty to Accorhotels. I am thrilled to see that you had a wonderful time at our Balinese authentic resort and i am also pleased to hear that you enjoyed our generous buffet breakfast. On the other notes, thank you for mentioning our team in such a kind way. I won't miss the opportunity to share your lovely notes with them and i am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do hope the charm and tranquil atmosphere of our property entice you to come back. We are looking forward to welcoming you again and if i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Wonderful

Customer review rating 4.6/5

Natalie Couples - 07/07/2019 AccorHotels certified review

Loved the hotel, staff, facilities, pools and location such friendly people and such a beautiful hotel I will be sure to recommend to friends and family thank you for making our week in seminyak perfect

Dear Natalie, We much appreciate that you have taken your time to answer our online survey and for your loyalty to Accorhotels. It is very delightful to hear that you had a wonderful time at our Balinese authentic property. I am pleased to read that you enjoyed our strategic location as well as the facilities provided. I am also particularly glad that our team could efficiently contribute to craft your memorable stay with us. I won't miss the opportunity to share your lovely notes with them. On the other hand, please accept my gratitude for recommending the Royal Beach Seminyak Bali. It is a great reward for the whole team. We are looking forward to welcoming you back for another great experience at our resort and If i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Very relaxing

Customer review rating 4.6/5

Louise C. Friends - 07/07/2019 AccorHotels certified review

As your would be aware we have stayed at the Royal Beach many times over the years and always enjoy our holiday there

Dear Louise C., Thank you for your trust to The Royal Beach Seminyak Bali and for your loyalty to Accorhotels. I am grateful to hear that once again we have succeeded to deliver satisfaction on your recent stay at our resort. I am sure that your feedback is a wonderful encouragement for the entire team and certainly will be shared. The Royal teams are looking forward to welcoming you back for another great experience at our resort and if i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Relaxing Satisfying Family Holiday

Customer review rating 4.6/5

Carlo T. Families - 07/07/2019 AccorHotels certified review

This is our 5th time to Royal Beach and it keeps getting better and better.From the moment you arrive you are treated like a real guest and they will do anything to make your stay a great one.The staff are so friendly and happy and it just makes your holiday so enjoyable.You are greeted each morning at breakfast and through the day as you enjoy the facilities. The Royal beach is not the newest property however it ticks all the boxes for our family vacation. The food is outstanding and not one bad experience.Happy hour every day is a bonus and room service is prompt and of good quality.. We could relax knowing all our family were in the resort with plenty of amenities accompanied by 24 hour security to keep you safe. We could not be happier with all the staff at Royal Beach with special mention to Mr Vincent the CEO and his loyal staff such as; Mr Donni,Ms Ong,Mr Budi and all the breakfast and bar staff. We feel that we are like family at Royal Beach and we will continue to spend our Bali holidays at this resort.

Dear Carlo T., We much appreciate that you have taken your time to answer our online survey and for your loyalty to Accorhotels. It is very rewarding to see that once again we have succeeded to deliver satisfaction on your recent stay at our resort. I am delighted that among all the memories you have brought from The Royal Beach Seminyak Bali, the teams and their level of service and care were the highlights of your stay. Mr. Doni, Mrs. Ong, Mr. Budi and the whole team will be very happy to read that their personal services were able to craft a memorable moment for you and your family. On the other notes, i am also pleased that you enjoyed our foods, happy hours as well as the facilities provided. I couldn't thank you enough for your lovely notes and genuine recognition. Your great comments about your stay inspire us to keep improving. Your Royal family are looking forward to welcoming you back for another great experience at our resort and If i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Beautiful hotel on the beach

Customer review rating 4.6/5

Evelyn D. Families - 05/07/2019 AccorHotels certified review

Very beautiful gardens. Lovely staff. Very good breakfast ( best in our stay in various hotels in Bali). We managed to get sunbeds I'm various different locations, all idyllic. Waiters bought drinks to us wherever we were. Nothing was too much trouble. Room very clean

Dear Evelyn d., We much appreciate that you have taken your time to answer our online survey and for your loyalty to Accorhotels. It is very delightful to hear that you enjoyed our Balinese authentic property with its beautiful tropical garden and the strategic locations right in front of Seminyak beach. I am thrilled to read that you considered our breakfast is the best one you had in Bali and i am also particularly glad that the room provided with its level of the cleanliness gave you the best comfort possible. The whole team will be very grateful to read that their personal services were able to craft your memorable stay. Once again, thank you for your lovely feedback, we are looking forward to welcoming you back for another great experience at our resort. If i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

Relaxing

Customer review rating 4.6/5

Emelia Families - 04/07/2019 AccorHotels certified review

The third time staying, absolutely loved it. Staff are friendly and helpful, grounds are beautiful, rooms are clean.

Dear Emelia, Thank you for your trust to The Royal Beach Seminyak Bali and for having answered our online survey It is very rewarding to see that once again you could fully rest and relax while staying in our Balinese authentic property. I am particularly glad that you found our team friendly and helpful. I am also pleased to read that you enjoyed our beautiful grounds as well as our spacious room with its level of the cleanliness that gave you the best comfort possible. Your lovely comments are sincerely appreciated and will certainly be shared with the entire team. We are looking forward to welcoming you back for another memorable experience in our resort. If i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager

The property had a good location but was outdated, the food was not up to standard for Seminyak and although staff tried very hard they didn't have the skill sets.

Customer review rating 4.6/5

Anonymous Families - 04/07/2019 AccorHotels certified review

It often felt like a ghost town. We enjoyed our villa but the restaurants were empty every night, the whole downstairs lobby with shops was empty with no staff in the shops. Activities didn't run unless we asked about them. It felt like major cost cutting was going on. The staff always tried very hard and were accommodating but often just didn't have the skill set to follow through. My vegetarian daughter ordered the kids mac and cheese with no ham. It first came with ham. We sent it back and received a new one after some time. As she ate it she found small bits of ham in it. they had clearly tried to pick it out or already had it pre made. My 11 year old was too embarassed to complain again and left the food as the waitress was so nice and apologetic the first time. We were the only people in the restaurant for dinner and we didn't return. There were so many amazing restaurants in Seminyak. You really need to rethink your whole F&B area. For example the Buffet breakfast had one spoon used for all fillings including the meat. Staff often used their fingers when making pancakes etc. Some didn't even have the skill to flip the pancakes. Crepes were pre made and heated up on the hotplate. Staff offered herbal tea such as peppermint with milk etc. So basic training is required. Decking around the pool etc all needs to be sanded back or redown. we were paying more than AUD $1000 per night. This is the most expensive accommodation we have ever paid, not only in Bali but around the world. There was not value. Even the villa needs the bathrooms redone and a renovation. I felt the staff were doing the best they had to work with. We wouldn't return and it wasn't what I would have expected from the ACCOR group. I'm somebody that in my career worked in hospitality and actually assessed venues for corporate clients.

Dear Valued Guest, Thank you for having answered our online survey and for your loyalty to Accorhotels. I regret that our Balinese vintage property did not up to your expectation. Please allow me to express my sincerest apologies for the inconvenience you have encountered during your stay. I have taken a good note for your detail feedback and i have shared to the related departments to come up with action plans and prevent future occurrence. Rest assured that this is not reflecting the true standard of The Royal Beach Seminyak Bali as we strive to continuously deliver impeccable service in order to meet our guest satisfaction. On the other notes, i m glad that you enjoyed our strategic location right in front of the beach and within walking distance to some great restaurants and shops. Once again, i do apologize that your stay experience with us left you with the wrong impression. We really hope to have another opportunity to welcome you back for a better experience in our resort. Dumogi Rahayu, Vincent Wybier General Manager

Always return to The Royal Beach

Customer review rating 4.6/5

Jennier E. Couples - 03/07/2019 AccorHotels certified review

Welcoming and Peaceful at this lovely Bali Hotel with its beautiful Bali Gardens that run down to the beach. The hotel has two pools and a gym and spa and restaurants to choose from if you do not want to leave the hotel. Activities are posted each day if you wish to participate. Conveniently located to walk to Bars, Shopping and Restaurants, but what brings us back are the friendly staff who greet you each day with wonderful smiles no matter where you are in the resort. Holiday is always enjoyed at this hotel. Traditional dress is worn at times which is a very cultural experience especially if visiting for the first time.

Dear Jennifer E., Thank you for your trust to The Royal Beach Seminyak Bali and for your loyalty to Accorhotels. Such a beautiful reward to hear that once again we have succeeded to deliver satisfaction on your recent stay at our resort. It is delightful to read that you enjoyed our lush tropical gardens, facilities and activities provided as well as our strategic location in the heart of the vibrant Seminyak. Most of all, I am particularly glad that among all the memories you have brought from The Royal Beach Seminyak Bali, our teams and their level of service and care were the highlights of your stay. Your appreciation and recognition are a wonderful encouragement for the entire team and will certainly be shared. We are looking forward to welcoming you back for another great experience in our resort and if i can be of any assistance regarding your future booking, do not hesitate to contact me directly at gm… as i will be more than happy to assist. Dumogi Rahayu, Vincent Wybier General Manager
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