Hotel - ibis Troyes Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Troyes Centre Hotel

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4.0/5 710 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Web corner
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 77 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Bouquet TV Canal+ and Canalsat
    • RJ 45 outlet
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,754 reviews

Our guest reviews for ibis Troyes Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 710 reviews
AccorHotels certified review
Jennifer S. Couples - 11/06/2018
« Central hotel »

A clean, modern hotel with helpful staff. The only drawback back, a lot of noise about midnight in the car park opposite. A room on the opposite side of the hotel would overcome this.

AccorHotels certified review
Noreenbell Couples - 11/06/2018
« hotel was super but the room we had was noisy till after midnight »

good apart from noise outside below our room till midnight. don't know if it was staff or locals. but people were talking below our window and putting wheely bins out. we did not get to sleep till after midnight and we had to be up and left by 6 am next morning so had quite a sleepless night.

AccorHotels certified review
Dissatisfied M. Couples - 11/06/2018
« disappointing »

Didnt get the superior room we had booked. No on site bar or restaraunt. Staff indifferent.

AccorHotels certified review
G Couples - 09/06/2018
« Good location. Good fresh breakfast. Welcoming staff »

Very easy place to stay. Well designed rooms for a budget hotel and pleasant public areas. Very efficient breakfast staff and helpful at the front desk.

AccorHotels certified review
Rosey Couples - 02/06/2018
« Nice stopover hotel »

Very helpful staff and a nice large room

TripAdvisor review
Couples - 01/06/2018
« Enjoyable stay »

Clearly a relatively new hotel with staff and facilities all tuned to make us welcome. We received helpful directions to the private car park (an interesting experience) and some guidance to the old town centre that has a character all of its own. A great overhight's stay.

AccorHotels certified review
Mr &. M. N. G. H. Couples - 28/05/2018
« My wife and have stayed in Ibis hotels in many parts of France and found them very good. »

The system of taking money from my credit card in advance over and above what I might spend I do not like. In the past I have paid on leaving which I'm sure is a fairer way. In the email you promised the unspent amount would be put back on my card immediately its now day 2 and it is not yet back this is not good enough. Yours Neil G H..

AccorHotels certified review
M. G. Friends - 22/05/2018
« Ibis-centre is really located in the centre ! »

the place to take a rest in the centre of Troyes. The rooms are basic but clean and equipped with everything you need to sleep well, a good matras and pillow. Enjoying an excellent breakfast buffet. A perfect price/value balance. In short....the place to go !

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUIDO MATTHYNS, We very much appreciate your comments regarding your stay at the ibis Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angélique DIEUMEGARD Assistante de Direction

AccorHotels certified review
A B. Couples - 14/05/2018
« A.b. »

Very good Accessing garage could be better .At present have to park car near hotel (not easy) check in obtain pass code then drive round to garage. Could the code be given on confirmation of booking?

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY BISHOP, We very much appreciate your comments regarding your stay at the ibis Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine Réceptionniste

AccorHotels certified review
Harry A. B. Couples - 13/05/2018
« A nice place to stay »

We arrived slightly later than anticipated due to misleading signs on the outskirts of town. A pleasant and professional welcome awaited us and we settled in nicely. The hotel itself is situated within walking distance of the old town and cathedral, but backs onto a cinema complex which can get very busy and makes car parking in the early evening a bit of a nightmare. There is a public car park across the road which is free from 7pm up until 9am. Our room was clean and well laid out and much roomier than other Ibis we have stayed in. Sadly the bar had no beer on tap, bottles only but for one night it was acceptable. Breakfast in the morning was very generous and plentiful with a broad choice available. Definitely on my list of places to stay next time we are heading this way.

AccorHotels certified review
David G. Couples - 10/05/2018
« Convenient and good location »

Ibis hotels provide uniformly good accommodation and generally the quality is very good. Staff are attentive and helpful.

AccorHotels certified review
Andrew M. Friends - 05/05/2018
« Very Good Ibis. »

This is a very good Ibis, nice rooms, easy parking close to town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW M., We very much appreciate your comments regarding your stay at the ibis Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Désagnat Service Réception

AccorHotels certified review
Marino P. Solo - 04/05/2018
« Brief visit »

Excellent facilities as always and super friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARINO P., We very much appreciate your comments regarding your stay at the ibis Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Désagnat Service Réception

AccorHotels certified review
John Couples - 03/05/2018
« Very welcoming booked at short notice »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN HARRIS, We very much appreciate your comments regarding your stay at the ibis Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Désagnat Service Réception

AccorHotels certified review
Visitor Business - 30/04/2018
« Comfortable, quiet and spacious room »

Comfortable, quiet and spacious room, also clean. Great to stay over for business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUGOTAHIA R., We very much appreciate your comments regarding your stay at the ibis Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine Réceptionniste

AccorHotels certified review
Anne Z. Solo - 30/04/2018
« Very good »

Comfortable , clean room, very good breakfast and charming , helpful staff. Can’t ask for more than that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TREVOR Z., We very much appreciate your comments regarding your stay at the ibis Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clémentine Réceptionniste

AccorHotels certified review
S S. Couples - 24/04/2018
« Pretty satisfied »

This was my second stay. The staff was excellent. Breakfast very good. We were initially assigned a room which had not been properly prepared but this issue was fixed quickly, calmly and efficiently with apologies -Problems happen from time to time and it's how they are fixed which is important for customer retention - I will happily stay at the Ibis Troyes again if in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN SMITH, We very much appreciate your comments regarding your stay at the ibis Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Désagnat Service Réception

AccorHotels certified review
A. Families - 09/04/2018
« Reliable, friendly and convenient. »

Always guaranteed a lovely night's rest to & from the Ski Slopes. Central location and welcoming staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TROTT ADAM, We very much appreciate your comments regarding your stay at the ibis Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Désagnat Service Réception

AccorHotels certified review
Lou Families - 07/04/2018
« Good overnight stay »

Good overnight stay but used on line check in, will not use again as they too €100 off my credit card for each room, it was refunded but a week later and I was automatically charged for breakfast even though I said I did not want it. This was eventually refunded too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LOUISE ASHMAN, We very much appreciate your comments regarding your stay at the ibis Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angélique DIEUMEGARD Assistante de Direction

AccorHotels certified review
A. Business - 24/03/2018
« bit disjointed »

bit disjointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear BERGER ANDREW, Thank you for taking the time to tell us about your experience at the ibis Troyes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clémentine Réceptionniste

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