Hotel - ibis Paris Avenue d'Italie 13th
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Avenue d'Italie 13th Hotel

3.5/5 1,037 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Wheelchair access
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • 24-hour reception
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Web corner
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 111 rooms
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 3,846 reviews

Our guest reviews for ibis Paris Avenue d'Italie 13th

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,037 reviews
Tnng Friends - 15/09/2018 AccorHotels certified review
« Good location and custosmer service »

The location is closed to metro and shopping. Fronf desk is good and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chloé FABRE - adjointe de direction Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Clarissa Business - 13/09/2018 AccorHotels certified review
« Enjoyed my Stay! Excellent customer service. »

Ibis rarely (if ever) disappoints. Clean, modern, and bright accommodations for a very reasonable price. Florin and Élodie made our stay very pleasant from checkin to checkout. Great customer service. Typical French breakfast for a fee. Relatively calm neighborhood with a good amount of restaurants, shops, and grocery stores. Five-minute walk to the metro. Quick metro ride to the Eiffel Tower and other main attractions! No complaints. Highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chloé FABRE - adjointe de direction Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Anonymous Couples - 12/09/2018 AccorHotels certified review
« Location was good »

Hotel location was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chloé FABRE - adjointe de direction Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Julia B. Families - 07/09/2018 AccorHotels certified review
« a good budget hotel »

Very good service, good location, close to Metro and restaurants. The room is clean but a bit outdated and small. A good budget hotel just for sleeping and taking shower.

Anonymous Families - 07/09/2018 AccorHotels certified review
« Horrible smell »

Everything was fine other than a horrible smell in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear FAZLUL H., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - Deputy manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Traveler Couples - 26/08/2018 AccorHotels certified review
« Good enough for your money »

Good location at a walking distance to downtown. Helpful and friendly staff. The room and the bathroom were small but clean. However, the smell from the ventilation duct was really bad sometimes. Breakfast was OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. And we note the facts that you notice in your comment. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Tammy Families - 26/08/2018 AccorHotels certified review
« very friendly stuff »

good location, close to shopping mall, good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chloé FABRE - Deputy manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Nicole T. Families - 23/08/2018 AccorHotels certified review
« Good location, small rooms »

Pleasant and comfortable but lacked storage space in room

Anonymous Couples - 22/08/2018 AccorHotels certified review
« Very good for what we needed »

Very basic but perfect for a few nights in Paris. Location perfect, very quiet. All we needed was there: clean room, very good bed, good shower. The cleaners did a great job, the reception staff very friendly and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chloé FABRE - adjointe de direction Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

---- Families - 11/08/2018 AccorHotels certified review
« It was ok but I don't think I would choose the same hotel again. »

It was ok. When I first booked the room, I thought I would be getting two queen size beds, it was never mentioned that one of them would be a sofa-bed. I saw the full description of the room after I had paid. Since I had paid already and cancelling was not option, there was nothing I could do. Somehow I felt cheated, the description of the room was not accurate from the beginning. We had breakfast 3 days in the hotel, since the breakfast is the same, we got bored of the food pretty quickly. The elevator was ridiculously slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GABRIELA G., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - adjointe de direction Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Thanyaporn W. Families - 09/08/2018 AccorHotels certified review
« Unsatisfied »

We stayed for 3 nights during 18-21 Jul. The room was untidy. The bathroom was not cleaned in daily basis. The light bulb was blinked since the day we arrived and was not replaced. The floor drain was clogged. On the top of that, while I was having breakfast on 21st Jul, the air grille was dropped on my head. My head was bruised but luckily no bleeding. The staff offered me to take me to see the doctor but I denied as I was afraid of missing my flight back home. However, my handbag was full of coffee as the air grille was dropped right on my head and the table. No staff took care of it as she left the scene immediately after she offered me for the doctor. It was very disappointed that I was hurt and also I had to clean my handbag and check if my passport is still ok. None of the staffs checked on other air grille to prevent the same happening to other customers. In general, the hotel is poor maintenance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THANYAPORN W., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry about what happened in the breakfast room and in your room. We'll take all actions for that kind of desagreement won't happen again. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - adjointe de direction Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Anonymous Couples - 04/08/2018 AccorHotels certified review
« Efficient and Comfy »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chloé FABRE - deputy manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Cecilio P. Friends - 02/08/2018 AccorHotels certified review
« Terrible service check in »

Terrible experience. Ibis is usually my first option to stay in, but staying at Ibis Paris Avenue d'Italie was a deception. We were a group of 14 people ( family and friends) booking 5 different rooms. All of us had problems in some way with this stay. It was complete unacceptable got wait almost 3 hours after the committed check in time to have our room and had to stay in the hotel reception without even a chair to seat, once a few chairs were available in the reception area and had been take by other people too. We had arrived at hotel just before noon and our room was ready almost 3 o'clock. The maintenance of the rooms was poor, since in my room we had problem with shower rose that was linking and the other people of the group also had linking problems with sink, air conditioner and also bad smelling coming out the bathroom. Terrible hotel. Will never come back or indicated this hotel to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr LEITE TORRES and P. Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. We are all sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We are taking a very important note of the diferents problems in the hotel with your coments. We will do everything to give our best for the next customers of those rooms and all the next clients. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Geraldo Friends - 01/08/2018 AccorHotels certified review
« Bad room and terrible check-in service »

Accor hotels are usually my first option to stay in. I have stayed in Accor Hotels in Paris, Amsterdam, Frankfurt, Cracow, Wroclaw, Prague, Vienna, Budapest, Venice, Lugano, Lucern, Brussels, and many other places. But staying at the Ibis Paris Avenue d'Italie was a terrible experience. The worst hotel service I have ever had. I stayed in this hotel twice in the same week. Two different bookings, one for the period July 22 to 24, and another for July 25 to 27. On July 25 with stayed at Novotel Brussels City Centre. First, considering the check in on July 22, I only got my family room 2 hours after the committed check in time . My brother and friends (a group of 14 people, family and friends, with 6 rooms booked) got their rooms more than 3 hours after the committed check in time. This is a hotel that is not committed to provide the rooms in the due time. After a long trip, very tired, we had to stay in the hotel reception without a room and even without a chair to seat, as the few chairs available in the reception had been taken by other people. Second, I had booked a family room, for 3 adults and 1 child, and the hotel provided us with a terrible "family" room in floor "-1", which is half level underground. Almost no circulation space in the room, since part of the bedroom area is useless, because a large "cube" of the building construction/foundation is just inside the room, taking out significant space of the room. The second bedroom with a sofa-bed side-by-side with a single bed had no circulation space at all. Besides, the bathroom smelled so badly that it was useless. The four of us had to use the same bathroom. The breakfast was a deception. At the time we went to the breakfast room, almost nothing to eat. There were 3 fruit baskets, but just with 1 orange in one of the baskets and the other baskets empty. No apples, or any other fruit. No more fruit salad either. Just a few croissants, bread and some ham. No piece of cheese left at the time. To drink, coffee and juices. Only two ladies working hard to set the tables and serve more food. Not enough for the number of guests in the hotel. If the hotel charges a reasonable amount for the breakfast, than provide a decent breakfast. Now, considering my second stay in the hotel, from July 25 to 27. We arrived at the hotel, coming from Brussels, at 9:10pm. It took more than 30min to get my room key. That was incredible! I booked my family room with breakfast included for 3 adult, and I should pay for the child in the hotel at half price. That was the deal when I booked the room, in a so called "ADVANCED SAVER - BED AND BREAKFAST" offer. This is clear in the confirmation message: "BREAKFAST INCLUDED". But the fellow that was doing my check in said that I had breakfast for only 1 ADULT. I argued with him that I booked the room for 3 adults and 1 child in an offer with breakfast included. I could not set, in that offer, the number of breakfast. It was for all. The confirmation message as clear, BREAKFAST INCLUDED. It took 30min for him to double check that I was right, with paid breakfast for 3 adults. At least, this time I got a better room, at the 8th floor. But one of the two bathrooms smelled badly, bad smell that comes in the bathroom through the air vent. In summary, staying at the Ibis Paris Avenue d'Italie was a hell of an experience, in many aspects, that I won't repeat. Terrible check in service. In the first stay, I got the room 2 hours after the committed time. Terrible family room, at level "-1", with a "block" of the building construction taking out room space, two single beds instead of a double bed, and sofa-bed and single bed instead of two single beds. One bathroom smelling so badly that was disgusting using it. Four people had to use the same bathroom. Breakfast lacking food replacement; almost no food options to serve from. In the second stay, it took more than 30min to get the room key. This check service should go the "Guiness Book". I had booked the room with breakfast included for 3 adults, but they initially denied it. It took a long time to double check this and give my room key. Terrible experience staying at this hotel. I will never come back to it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr LEITE T. and PIMENTEL Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. We are all sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We are taking a very important note of the diferents problems in the hotel with your coments. We will do everything to give our best for the next customers of those rooms and all the next clients. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Antonia L. Solo - 27/07/2018 AccorHotels certified review
« Mrs Antonia L. »

I stayed at this hotel for five days, and I had a lovely experience. The hotel was clean and cozy, and my room was very quiet. The hotel staff was generally nice, and they were ready to answer questions. Overall, I was happy during my stay here!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. It was a pleasure to have you with us ! Don't hesitate to share your feedback on TripAdvisor :) https://www.tripadvisor.fr/Hotel_Review-g187147-d264551-Reviews-Ibis_Paris_Avenue_d_Italie_13eme-Paris_Ile_de_France.html Sincerely, Chloé FABRE - adjointe de direction Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Javier R. Couples - 18/07/2018 AccorHotels certified review
« It was good. It could have been better. »

The air conditioning barely worked. It was pretty warm in the room. I would recommend improving that aspect. There wasn’t a small fridge to refrigeratw water or anything. Being hot all day long, it would have been great to have something chilled to drink at night. The bathroom was ok. The shower was very small for an adult. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We'll try to improve the aspets that you notice in your comment. Sincerely, Chloé FABRE - Adjointe de direction Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Anonymous Business - 16/07/2018 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chloé FABRE - adjointe de direction Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Javier H. Families - 11/07/2018 AccorHotels certified review
« Nice convenient hotel »

The hotel is well located, the beds are very comfortable. The room is small but functional, in our case the quadruple room had two bathrooms which was a plus. The staff is friendly and service oriented. Very good stay overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Could you please help us a little on Tripadvisor system : https://www.tripadvisor.fr/Hotel_Review-g187147-d264551-Reviews-Ibis_Paris_Avenue_d_Italie_13eme-Paris_Ile_de_France.html Sincerely, Chloé FABRE - adjointe de direction Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Prasanna Families - 10/07/2018 AccorHotels certified review
« Simply super for Budget people »

Nice stay. Staffs are helpful. But take showering is complicated. It should be little more big.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Don't hesitate to help us on Tripadvisor :) TripAdvisor : https://www.tripadvisor.fr/Hotel_Review-g187147-d264551-Reviews-Ibis_Paris_Avenue_d_Italie_13eme-Paris_Ile_de_France.html Sincerely, Chloé FABRE - adjointe de directoin Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Sue Solo - 09/07/2018 AccorHotels certified review
« Nice hotel, very helpful and friendly staff, clean and convenient location »

Good location close to the Metro station, clean hotel and friendly staff. If I had any criticism I think the breakfast could be improved on but that said there is enough there and good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Don't hesitate to help us on Tripadvisor :) TripAdvisor : https://www.tripadvisor.fr/Hotel_Review-g187147-d264551-Reviews-Ibis_Paris_Avenue_d_Italie_13eme-Paris_Ile_de_France.html Sincerely, Chloé FABRE - adjointe de direction Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

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