ibis Rio de Janeiro Centro Hotel 3 stars

TripAdvisor rating 3.5/5 2,204 reviews
ibis Rio de Janeiro Centro
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Beauty salon (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Business centre
  • Copy/print service available

Hotel location

ibis Rio de Janeiro Centro

Rua Silva Jardim 32
Torre I
20050060
rio de janeiro
brazil

Tel: +552135118200

Fax: (+55)21/35118220

Contact email

Check-in from 12h00

Check out up to 12h00

  • METRORIO LINE 1 :   1 CARIOCA STATION

  • By plane

    SANTOS DUMONT At 8km / 4.97 miles

  • By plane

    TOM JOBIM At 25km / 15.54 miles

  • By car

    DUTRA At 35km / 21.75 miles

GPS :-22.907806, -43.181862

Currently, close to our hotel

Tour of Ilha Fiscal

From 01/01/2010 to 31/12/2019

At 312 m

The Chácara do Céu Museum, Rio de Janeiro, visit

From 01/01/2010 to 31/12/2019

At 1.1 km

The São Bento Benedictine monastery, Rio de Janeiro, visit

From 01/01/2011 to 31/12/2019

At 1.2 km

Villa-Lobos museum, Rio de Janeiro, visit

From 01/01/2018 to 31/12/2019

At 4.9 km

Corcovado, Rio de Janeiro, discovery

From 01/01/2018 to 31/12/2019

At 5.8 km

Copacabana Beach, visit

From 01/01/2018 to 31/12/2019

At 6.7 km

Musée Açude, Rio de Janeiro, visit

From 01/01/2010 to 31/12/2019

At 12 km

Geek & Game Rio Festival 2019

From 19/07/2019 to 21/07/2019

At 25 km

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard apartment with a double bed, Sugarloaf view.

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • Business Desk(...)

Standard room with 1 double bed.

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

1 double bed + 1 extra bed for children

  • Max. number of persons: ‌3
  • Area: From 14
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The ibis Kitchen restaurant is open every day: Monday to Friday a full lunch buffet and dessert is available; Saturdays, Sundays, holidays and dinner offer an à la carte service including a dish of the day, grilled dishes, pizzas and assorted sandwiches.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MENU EXPRESS

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Rio de Janeiro Centro

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

8,377 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,204 reviews

Good experience.

Customer review rating 4.2/5

Antonio Business - 12/06/2019 AccorHotels certified review

Good accommodation, great breakfast, but during dinner I can see space for improvement in serve the client.

Dear Antonio good morning We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Good price, good service, But...

Customer review rating 4.2/5

Paulo M. Couples - 03/06/2019 AccorHotels certified review

There was no room service and it was not allowed to have delivery at the room. The people working there in the front desk was amazing though.

Dear Paulo M. Inagaki J., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro
Customer review rating 4.2/5

Stepheson O. Business - 30/05/2019 AccorHotels certified review

Nice

Dear stepheson de souza mota o., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Not a good choice for business

Customer review rating 4.2/5

Dante Business - 17/04/2019 AccorHotels certified review

The staff was friendly, but I was not shown a bill upon my request at checkout. I was told it would be sent by email. It took an extra phone call and 3 days to arrive. There were spurious charges, and other charges I incurred were missing. Also the wifi is unreliable and cleanliness can be improved. If you rely on a clean bill and value your time, stay elsewhere.

Dear Daniel T., Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

It was very good.

Customer review rating 4.2/5

Luiza D. Friends - 11/04/2019 AccorHotels certified review

It was a good stay, the place was clean and the staff lovely.

Dear Luiza D. Goncalves Gagliardi L., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Boa

Customer review rating 4.2/5

Kleiton L. D. S. Business - 09/04/2019 AccorHotels certified review

Normal

Prezado Kleiton boa tarde. Sua satisfação é a nossa melhor recompensa. Na expectativa de o acolher novamente,queira aceitar os nossos melhores cumprimentos. Atenciosamente, Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

The food needs to improve the quality

Customer review rating 4.2/5

Anonymous Business - 05/04/2019 AccorHotels certified review

There's something in the food that makes me sick. Next time I will try other IBIS near airport

Cumple espectativas

Customer review rating 4.2/5

Marcela Families - 01/04/2019 AccorHotels certified review

Agradable

good evening Marcela We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral ibis e ibis budget RJ Centro

Check-in/Check-out Ok. Kitchen, não.

Customer review rating 4.2/5

Lone T. Business - 23/03/2019 AccorHotels certified review

I was well treated during the check-in and the check-out. However, my kitchen experience was awful. When I asked what options there were for dinner, I was presented to the regular buffet and one sandwich option only (Ibis Burger). The attendant (cashier), whom I can't remember the name now, was not happy at all. He looked angry or upset with something. The lack of sympathy was not everything. When I came down from the room to get my order, I saw the other employee carrying a cheese/ham sandwich to some other guest. If I new there was a lighter option, I'd definitely choose it instead of Ibis Burger. You should train better the employees. I don't know if this guy's behavior was because of the young age or something else. The point is: me as a customer cannot be badly treated in any case.

Dear Lone good afternoon, Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Flávia do Amaral Gerente Geral ibis e ibis budget RJ Centro

Perfect location during carnaval

Customer review rating 4.2/5

Anonymous Couples - 11/03/2019 AccorHotels certified review

Selected the hotel based on the location close to all carnival events (Sambadrome, Lapa, ...). Close to all activities, however the street with the hotel has no party and noise , so it is possible to rest/sleep.

Dear Pilar O., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral ibis e ibis budget RJ Centro

Congratulations for being such a welcoming & effective team, providing an “at home” experience in the center of RJ

Customer review rating 4.2/5

Anonymous Solo - 09/03/2019 AccorHotels certified review

Great service, excellent location in the core of RJ to get around town and a friendly team always with a smile!

Dear Maximilian M. good morning, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral ibis e ibis budget RJ Centro

Excvelente Choice for business travel in Rio

Customer review rating 4.2/5

Ricardo B. Business - 07/03/2019 AccorHotels certified review

Excellent stay

Dear Ricardo Americo B., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral ibis e ibis budget RJ Centro

Verygood

Customer review rating 4.2/5

Erick D. Business - 11/02/2019 AccorHotels certified review

I had a problem with the laundry service, I have put my clothes to wash but for some reason it was not sent to laundry.. so the manager informed that they would send that day using the express servise. Later that day my clothes were back and the service was not charged !

Dear Erick Fesch D., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral ibis e ibis budget RJ Centro

Average

Customer review rating 4.2/5

Mario G. Business - 30/01/2019 AccorHotels certified review

Room has old furniture. Not well good maintenance

Dear Mario Henio Tojal g., Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Flávia do Amaral Gerente Geral ibis e ibis budget RJ Centro

Medium

Customer review rating 4.2/5

Rodolfo T. Business - 25/01/2019 AccorHotels certified review

The smell of hall was terrible, musty smell at elevator and when I told it to the hostess, just answer me “thanks for stay with us”. Like as I don’t said nothing.

Overall accommodation

Customer review rating 4.2/5

Paul Solo - 23/01/2019 AccorHotels certified review

I don’t like the inconvenience of having my card keys demagtinized even if I took care of it (away from my cell phone etc), and I have to go down all the way from 8floor.However, I love your breakfast buffet and the ham and cheese pizza that you make for each customer at night.And the reception staff are very friendly and professional.tnaks a lot.

Dear Paul Joseph P. ggod morning, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral ibis e ibis budget RJ Centro

Quality

Customer review rating 4.2/5

Matt H. Business - 17/01/2019 AccorHotels certified review

Overall I could not be more satisfied. Very clean, professional and accommodating staff. Great price too.

Dear Matthew Wade H., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral ibis e ibis budget RJ Centro

Good rooms but overpried food

Customer review rating 4.2/5

Anonymous Couples - 11/01/2019 AccorHotels certified review

Very practical location for visiting the central area's museums and historical places not so much for the fans of beaches. Satisfactory rooms however if you plan on eating here the food is way overpriced.

SHOCK and more improvements needed

Customer review rating 4.2/5

Ralph Friends - 11/01/2019 AccorHotels certified review

Check in staff were a mess, for some weird reason my reservation was cancelled and my booked room type was not assigned. As an Accor member it left a bad taste

Dear Prince Ralph O., Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Flávia do Amaral Gerente Geral ibis e ibis budget RJ Centro

truly felt very welcomed

Customer review rating 4.2/5

Anonymous Solo - 08/01/2019 AccorHotels certified review

The staff went out of their way to make me feel welcome!

Dear Annie S., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral ibis e ibis budget RJ Centro
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