ibis São Paulo Morumbi Hotel 3 stars

TripAdvisor rating 4.0/5 2,702 reviews
ibis São Paulo Morumbi
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+ 15 Services
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Room 1

Number of guests
Children's age
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Business centre
  • Copy/print service available

Hotel location

ibis São Paulo Morumbi

Av Roque Petroni Jr 800
Torre I Brooklin
04707000
são paulo
brazil

Tel: +551137383800

Fax: (+55)11/37383801

Contact email

Check-in from 12h00

Check out up to 12h00

  • SHOPPING MORUMBI :   SHOPPING MORUMBI

  • By plane

    CONGONHAS At 6km / 3.73 miles

  • By plane

    GUARULHOS AIRPORT At 31km / 19.26 miles

GPS :-23.622223, -46.696099

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with a double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with two single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard room with double bed plus an extra bed for children up to 12 years old

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV

Adapted Standard Room with a double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Plug&Play Superior Room with a double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

TAMO JUNTO Room for up to 6 people

  • Max. number of persons: 6
  • Area: A partir de 34

Our restaurants and bars

IBIS KITCHEN MORUMBI

Type of cuisine: Other cooking style

Open daily for lunch and dinner, either buffet style or à la carte service.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

A friendly place to meet at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis São Paulo Morumbi

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

18,122 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,702 reviews

Good option

Customer review rating 4.2/5

Ana P. Business - 07/10/2019 AccorHotels review

Good location, simple but good accommodation and good service

Customer review rating 4.2/5

N/a Business - 05/10/2019 AccorHotels review

The room was too cold. There was a window outside the room that was opened all the time, I guess that’s why the room was cold

Dear Viesha F., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are happy to have met your expectation as our employees work daily to provide a high level of service. We are very sorry for the inconvenience generated by your stay with us, rest assured that we will be more attentive to this. If you prefer, we have extra blankets in our reception so our guests can warm up better. Thank you for your preference, we hope to see you again soon. Regards, Ibis SP Morumbi Team

Satisfactory

Customer review rating 4.2/5

Mario Business - 25/09/2019 AccorHotels review

Good Breakfast , Satisfactory accommodations, Good Hotel location.

Dear Mario Luis Verbes De A., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are happy to have met your expectation as our employees work daily to provide a high level of service. Thank you for your preference, we hope to see you again soon. Regards, Ibis Team SP Morumbi

Great stay at I. Morumbi

Customer review rating 4.2/5

Nice S. A. I. Business - 23/09/2019 AccorHotels review

I stayed at I. for a business training nearby and the location was excellent for my purpose. Good service, clean and nice environment.

Dear Oscar Raul C., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are happy to have met your expectation as our employees work daily to provide a high level of service. Thank you for your preference, we hope to see you again soon. Regards, I. SP Morumbi Team

Overall pretty good but no towels

Customer review rating 4.2/5

Jessie Friends - 23/09/2019 AccorHotels review

Overall it was pretty good but we did not have any towels in our room when we first arrived so we had to get some from the front desk. The night we checked in was an extremely long wait as well, not sure why. It just took a long time even though there were not that many people there. I also had issues with the internet not working on my phone and we had to call for technical support and eventually got it to work.

Dear Jessie Aleena L., Thanks for sharing your feedback. Although we would like your experience to have been better, with your feedback we can improve the quality of our services. We work hard to provide an excellent experience, but it is clear that we were unsuccessful in this case. We are very sorry for the inconvenience generated during your stay with us, rest assured that we are taking the necessary steps to improve our quality and our services, to better serve them. If you give us a chance to regain your trust, we can guarantee that we will do our best to make your stay as good as it is. Regards, Ibis SP Morumbi Team

Good hotel!

Customer review rating 4.2/5

Matias Business - 20/09/2019 AccorHotels review

breakfast was great! room was clean! bed was comfortable!

Dear Clark M., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are happy to have met your expectation as our employees work daily to provide a high level of service. Thank you for your preference, we hope to see you again soon. Regards, Ibis SP Morumbi Staff

The hotel attends to the expectation of a hotel in its category

Customer review rating 4.2/5

Jaque Business - 19/09/2019 AccorHotels review

I stayed for two nights and it was mostly ok. The bathroom shower space seems poorly planned. Water drips outside the shower stall and wets the floor making it uncomfortable to use the bathroom after shower. The shower itself is hard to regulate and spills water allover as well. Because of this, my hair got all wet everytime I showered and I missed the showercaps.

Dear Jaqueline V., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are very sorry for the inconvenience generated by your stay with us, rest assured that we are taking the necessary efforts to improve the quality of our services to better serve you. Thank you for your preference, we hope to see you again soon for a better experience. Regards, Ibis Team SP Morumbi

Okay.

Customer review rating 4.2/5

Andre M. Business - 12/09/2019 AccorHotels review

It was good but there was a long waiting on the reception and we arrived late night.

Dear Andre Augusto M. P., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are very sorry for your arrival at our hotel, so be assured that we are working to better serve you. Thank you for your preference, we hope to see you again soon. Regards, Ibis SP Morumbi Team

Silent and confortable

Customer review rating 4.2/5

Hl Couples - 11/09/2019 AccorHotels review

All you need for a good night of sleep.

Dear Henrique Ziani De Cerqueira L., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are happy to have met your expectation as our employees work daily to provide a high level of service. Thank you for your preference, we hope to see you again soon. Regards, Ibis SP Morumbi Staff

Pleasant and comfortable

Customer review rating 4.2/5

Sonja F. Business - 10/09/2019 AccorHotels review

I always enjoy Íbis rooms, they are predictable and comfortable. I just thought it was very cold in my room and there was no heater. Also, thinking of sustainability, I strongly suggest you have drinking fountains so guests can fill their reusable bottles. This would complement the other actions you take regarding the protection and preservation of our planet.

Dear Sonja Gabriella Moll F., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are happy to have met your expectation as our employees work daily to provide a high level of service. As we are of an economical standard, we do not offer heaters, but we have extra blankets at reception available for our guests. Thank you for your preference, we hope to see you again soon. Regards, Ibis SP Morumbi Team

Good!

Customer review rating 4.2/5

Priscila S. Business - 09/09/2019 AccorHotels review

The room was ok, clean and comfortable. I had a little trouble in the bar, because there was just one person to help all the costumers, so it took a bit longer than I expected to buy water.

Dear Priscila Lemos Gorgulho Da S., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are happy to have met your expectation as our employees work daily to provide a high level of service. Thank you for your preference, we hope to see you again soon. Regards, Ibis SP Morumbi Staff

Nice stay

Customer review rating 4.2/5

Anonymous Business - 09/09/2019 AccorHotels review

Good!

Dear Yu-Tsung L., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are happy to have met your expectation as our employees work daily to provide a high level of service. Thank you for your preference, we hope to see you again soon. Regards, Ibis SP Morumbi Staff

very good

Customer review rating 4.2/5

Herica S. T. Families - 08/09/2019 AccorHotels review

good location, good room, very good breakfast

Dear Herica Suzana Santos T., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are happy to have met your expectation as our employees work daily to provide a high level of service. Thank you for your preference, we hope to see you again soon. Regards, Ibis SP Morumbi Staff

Eu amo hospedar no ibis Morumbi

Customer review rating 4.2/5

Silvania P. R. Business - 06/09/2019 AccorHotels review

Amo hospedar no ibis Morumbi

Silvania, Agradecemos seu feedback referente a sua estadia conosco, pois é muito importante para nós recebermos sua avaliação. Ficamos felizes de termos correspondido a sua expectativa, já que nossos colaboradores trabalham diariamente para fornecer um serviço de alto nível. Silvania, agradecemos sua preferência, esperamos recebe-la novamente em breve. Atenciosamente, Equipe Ibis SP Morumbi

Not a comfortable stay

Customer review rating 4.2/5

Anonymous Business - 02/09/2019 AccorHotels review

The WiFi had poor speed the whole week The bedroom when cleaned didn’t have new soap or shampoo for two days Breakfast poorly refilled, lacking food when needed Shower needed fix, water to all sides

Sr. Thanks for sharing your feedback. Although we would like your experience to have been better, with your feedback we can improve the quality of our services. We work hard to provide an excellent experience, but it is clear that we were unsuccessful in this case. We are very sorry for the inconvenience generated during your stay with us, rest assured that we are taking the necessary steps to improve our quality and services to better serve you. If you give us a chance to regain your trust, we can guarantee that we will do our best to make your stay as good as it is. Regards, Ibis SP Morumbi Staff

Small and poor rooms

Customer review rating 4.2/5

Jose C. M. Business - 16/08/2019 AccorHotels review

I realized when I arrive that rooms where very small with very few benefits. WiFi is barely good, bed is not the best, bathroom is just fine. I would like to have better equipment every where I have interaction with. Person from desktop is very kind.

Dear Jose Carlos M. De La T., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We were happy to hear that you were well attended by our staff. Rest assured that we are taking appropriate steps to improve our quality and service so that our guests are more comfortable. Thank you for your preference, we hope to see you again soon. Regards, Ibis SP Morumbi Staff

Tranquila

Customer review rating 4.2/5

Anonymous Business - 03/08/2019 AccorHotels review

Hospedagem tranquila.

Marcia, Agradecemos seu feedback referente a sua estadia conosco, pois é muito importante para nós recebermos sua avaliação. Ficamos felizes de termos correspondido a sua expectativa, já que nossos colaboradores trabalham diariamente para fornecer um serviço de alto nível. Marcia, agradecemos sua preferência, esperamos recebe-la novamente em breve. Atenciosamente, Equipe Ibis SP Morumbi

The devil is in the small things

TripAdvisor rating 4.0/5

marcosignacio2016 Business - 28/07/2019 TripAdvisor review

Please please bring new towels... this is urgent... you keep asking, so I keep saying: this facility is super convenient, well localized, good breakfast, the bar is fair, the employees are nice... the bed is ok, pillows not so much ok, BUT THE TOWELS!!! OH MY GOD.... That is ridiculous...

Excellent week at Ibis Morumbi

Customer review rating 4.2/5

Charles Solo - 26/07/2019 AccorHotels review

I just spent a full week at Ibis Morumbi and it was excellent... as usual! Comfortable room, friendly staff, great food, fast wi-fi, etc. Love it!

Dear Charles V., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are happy to have met your expectation as our employees work daily to provide a high level of service. Thank you for your preference, we hope to see you again soon. Regards, Ibis Team SP Morumbi

Comfort

Customer review rating 4.2/5

Wagner Business - 26/07/2019 AccorHotels review

Pretty normal. Nothing too special and nothing to complain about.

Dear Wagner De Q., We appreciate your feedback regarding your stay with us as it is very important for us to receive your feedback. We are happy to have met your expectation as our employees work daily to provide a high level of service. Thank you for your preference, we hope to see you again soon. Regards, Ibis Team SP Morumbi
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