Hotel - ibis São Paulo Morumbi
Ibis Hotel Hotel Ibis Hotel Hotel

ibis São Paulo Morumbi Hotel

4.0/5 2,564 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business centre
    • Business center with support staff (Nearby)
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 375 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 40 family rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.2/5 AccorHotels Rating 13,912 reviews

Our guest reviews for ibis São Paulo Morumbi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,564 reviews
EdilsonVieira Family - 17/07/2018 TripAdvisor review
« Ibis Sao Paulo Morumbi Stay »

The service was below expectations, we stayed for 7 days and the quality wasn't good at all. Two times the room was left without cleaning, without towels exchange, the bathroom was dirt and not enough towels for the family, moreover the quality of breakfast was below market average and price wise you do not get the balance quality x price. I would say this was the first time I didn't get adequate service level from IBIS / Accor Hotel chain.

Amanda T. Business - 13/07/2018 AccorHotels certified review
« Not happy »

The staff are amazing, but there is no room service and they dont even have water in the room.

Paulo Business - 09/07/2018 AccorHotels certified review
« Fix the sandwich maker »

Very Good, as usual. The only point is the sandwich maker at breakfast. It only heats one side and it has been like this for at least 6 months. It's time for a new one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulo Ribeiro B., Thanks for telling us about your experience, Sorry for not meeting your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Anonymous Business - 23/06/2018 AccorHotels certified review
« Good cost-bebefit »

hotel is clean and confotable and very well located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre Araujo T., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis SP Morumbi

Thiago B. Business - 22/06/2018 AccorHotels certified review
« Entrega o que promete »

Dentro do esperado

Our hotel has responded to the review
Our hotel has responded to the review

Senhor B., Agradecemos os seus comentários no seguimento da sua estada no Ibis São Paulo Morumbi. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Ueslei Andre Sub Gerente Hotel Ibis SP Morumbi

Felipe Couples - 19/06/2018 AccorHotels certified review
« it's ok »

Well, ibis was ok. nice bed, nice room... the breakfast is ok, it could have more options...but the big problem was the wait to check in and to check out. The worse one is the wait to check in, I arrived very late and tired...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felipe O., Thanks for telling us about your experience, Sorry for not meeting your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Jozil F. Business - 18/06/2018 AccorHotels certified review
« one business day »

the checkin process was too slow

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jozil Aureo f. Junior, Thank you for taking the time to tell us about your experience at the ibis São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ueslei Andre Sub Manager Hotel Ibis SP Morumbi

Anonymous Business - 18/06/2018 AccorHotels certified review
« Internet is bad, room is small »

I pay around 400 Reais per day, it is not a common price, I think it is a expensive price. But my overview experience is not good, the room is small, and the Internet is very bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hongbo G., Thank you for taking the time to tell us about your experience at the ibis São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ueslei Andre Sub Manager Hotel Ibis SP Morumbi

Js Business - 18/06/2018 AccorHotels certified review
« Moderate Experience »

Pros: Staff were friendly, Hotel food was surprising very good, AC unit worked like a charm and no significant events retracted from the experience. Cons: Wi-Fi performance was terrible, bed was uncomfortable which lead to poor sleep quality and a number of power surges/outages killed two of my electronic devices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johnathan Paul S., Thanks for telling us about your experience, Sorry for not meeting your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis SP Morumbi

Diego Business - 17/06/2018 AccorHotels certified review
« Ibis Morumbi »

Overall was ok. I was there for business and WiFi was too week, making my business work at night not easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diego M., Thanks for telling us about your experience, Sorry for not meeting your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis SP Morumbi

Joscelino M. Business - 17/06/2018 AccorHotels certified review
« Business Trip to São Paulo »

Good location, nice breakfast, easy to check-in and check-out, for a reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joscelino M., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel ibis SP Morumbi

Rosany M. D. S. A. M. Couples - 13/06/2018 AccorHotels certified review
« Otima »

Experiencia otima

Our hotel has responded to the review
Our hotel has responded to the review

Senhora M., Agradecemos os seus comentários no seguimento da sua estada no Ibis São Paulo Morumbi. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Ueslei Andre Sub Gerente Hotel Ibis SP Morumbi

Katia Couples - 12/06/2018 AccorHotels certified review
« Good »

It was a nice stay. Good room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katia Regina Tavares S., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Family - 12/06/2018 TripAdvisor review
« Room was not clean »

Excellent location, friendly staff. Breakfast is simple and does not match with cost. Unfortunately my room was not cleaned during the day. Same happened to other rooms in the same floor. Some queue during check-out in weekdays. Good to be prepared.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis São Paulo Morumbi

Juliane V. Couples - 09/06/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Senhora V., Agradecemos os seus comentários no seguimento da sua estada no Ibis São Paulo Morumbi. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Ueslei Andre Sub Gerente Hotel Ibis SP Morumbi

Gu C. Families - 08/06/2018 AccorHotels certified review
« I was satisfied with my stay at the Ibis SaoPaulo Morumbi »

It was very good, but although we were told that the restaurant would be open 24h, it was open, but did not have much food items available at a late hour (like 11:30 pm).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gustavo Damasio M., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. We are very sorry for the small inconvenience generated in your stay with us. Our bar is open 24pm, but some dishes are not made after 11pm, because our employees are no longer in service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis SP Morumbi

Matheus Business - 04/06/2018 AccorHotels certified review

Hotel should have a room service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Thanks for telling us about your experience, Sorry for not meeting your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. The Ibis, for being an economic standard, will not offer room service. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis SP Morumbi

Ricardo S. D. M. Couples - 02/06/2018 AccorHotels certified review
« It was a good experience. »

It is good to know the rooms have the same quality around the world. In our opinion could have one lamp in the room's roof, because sometimes it is too dark.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricardo Strangetti de M., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis SP Morumbi

Jl Business - 30/05/2018 AccorHotels certified review
« Great location and Food »

Ibis Sao Paulo Morumbi is in a great location if you are doing business in Sao Paulo. It is near important business centers and airport to quickly move in and out of the city. The quality of the food for both breakfast and dinner are excellent for a hotel. My only complaint is the room comfort. The beds are very hard, as they only have a few centimeters of padding. The water in the shower also has a strange smell, but overall, I would stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis SP Morumbi

Really F. H. Solo - 29/05/2018 AccorHotels certified review
« Very nice h. with great services »

- good location - good room - good service - very good breakfast - value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear haleema S., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager h. Ibis SP Morumbi

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