Hotel - ibis São Paulo Morumbi
Ibis Hotel Hotel Ibis Hotel Hotel

ibis São Paulo Morumbi Hotel

4.0/5 2,621 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 239.00 BRL Non member rate
From 227.05 BRL Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • One dog weighing up to 22 lb (15 kg) is allowed.
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business centre
    • Business center with support staff (Nearby)
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 375 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 40 family rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 15,272 reviews

Our guest reviews for ibis São Paulo Morumbi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,621 reviews
Carlos Business - 01/11/2018 AccorHotels certified review
« good location »

Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos Eduardo R., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Alex Business - 31/10/2018 AccorHotels certified review

Just one day but great place in a good location across the street from Morumbi shopping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alejandro P., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Rafael D. Business - 30/10/2018 AccorHotels certified review
« Bad smell room »

A very bad experience with a room with bad smell coming from bathroom besides the missing flor cloth. A regular breakfast with exceptional cheese bread, croissant and natural juices. The buffet with Feijoda was also good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Eduardo I. Business - 15/10/2018 AccorHotels certified review
« Disaster checking, bad bed, but convenient location »

Sent an email which never received a response complaining about the overall checking experience, etc... Disappoiting that a Silver status customer just gets ignored

Anonymous Business - 15/10/2018 AccorHotels certified review

The hotel has no Gym nor pool. I booked with breakfast included but they did not honor offer including breakfast. One of the 5 days I stayed I had no cleaning in the room. Parking was good, restaurant was OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Eugenio Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Ricardo B. Couples - 13/10/2018 AccorHotels certified review
« Exactly what was expected. »

Exactly what was expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricardo B., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Ibis SP Morumbi

Vanessa P. Families - 11/10/2018 AccorHotels certified review
« perfect »

wonderful bedroom! Perfect to families! Beautiful layout and colours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa heckert sevilla P., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Ibis SP Morumbi

Federico M. Business - 09/10/2018 AccorHotels certified review
« Missing invoice »

Has been 8 days since I Made the payment and they told me I was going to receive the invoice through email. STILL WAITING.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Federico M., Thanks for telling us about your experience. Sorry for not meeting your expectations. In the year we worked with the Provisional Service Receipt (RPS), a system to which the city of São Paulo confers to establishments providing service issuing a large volume of electronic invoices. The RPS has validity substitute the Electronic Invoice until the tenth day subsequent to its issuance, from the day following the issuance of the RPS. For more information, please see the link below: http://www.prefeitura.sp.gov.br/portal/nfe/perificaciones_mais_frequentes/index.php?id=111#post10269 At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Anonymous Solo - 09/10/2018 AccorHotels certified review

the bathroom was not very clean, there were hairs in the shower walls as well as in the sink. The toilet was lose and unstable. Parking is not very organized, we ended up paying one additional day and only noticed later that there was a mistake. Staff was very friendly and helpful. Hotel location is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Camilla Verena M., Thanks for telling us about your experience, sorry we did not meet your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Ibis SP Morumbi

Telma Couples - 07/10/2018 AccorHotels certified review

I really appreciate this hotel. Everything works in a easy way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Telma Nogueira Souza R., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Fabio P. D. M. Business - 06/10/2018 AccorHotels certified review
« Legal »

Legal

Our hotel has responded to the review
Our hotel has responded to the review

Senhor M., Agradecemos os seus comentários no seguimento da sua estada no Ibis São Paulo Morumbi. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Ueslei Andre Subgerente Hotel Ibis SP Morumbi

Kakarotto Business - 06/10/2018 AccorHotels certified review
« Show »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucas M., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Mario C. Business - 05/10/2018 AccorHotels certified review
« Good enough »

It was comfortable and the good part that I enjoyed the most was the Tuesdays with Jazz

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario Jose C. R., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Ignacio T. Business - 05/10/2018 AccorHotels certified review
« Simple and convenient »

It was normal, the only thing worth to mention is a great breakfast and a jazz show on tuesdays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ignacio David T., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Luma Couples - 01/10/2018 AccorHotels certified review
« Amazing Stay »

The room is great and comfortable! It was a good cost benefit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luma De Araujo M., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Michel Business - 28/09/2018 AccorHotels certified review
« hospedagem honesta »

ok

Our hotel has responded to the review
Our hotel has responded to the review

Senhor N., Agradecemos os seus comentários no seguimento da sua estada no Ibis São Paulo Morumbi. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Sentimos muito pelo empecilho gerado durante a sua estada, esteja certo que estaremos tomando as devidas providências para solucionarmos o problemas e melhorarmos nosso atendimento. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Ueslei Andre Subgerente Hotel Ibis SP Morumbi

Roberto C. Families - 23/09/2018 AccorHotels certified review
« Amazing Experience »

Very good location, The Hotel offer a good breakfast and a buffet for lunch and dinner. It is located close to several office buildings and walking distance to Mobumbi Mall where you can find drugstores, restaurants, bookstores and others.. Nice and polite staff at reception desk. Excelletn rain shower in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia C. De Almeida E S., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Takeshi L. Business - 10/09/2018 AccorHotels certified review
« Nice hotel in Sao Paulo »

Very enjoy the stay at ibis São Paulo Morumbi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu-Tsung L., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Ana L. M. Business - 07/09/2018 AccorHotels certified review
« A very efficient staff! »

All the members of the staff were very kind and efficient. The room was clean and the shower was absolutely perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana Laura M. Sabino De Oliveira M., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Jason Business - 04/09/2018 AccorHotels certified review
« Great Stay »

Great experience at this hotel as I was traveling for work. The people were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason Lee W., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

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