ibis São Paulo Morumbi Hotel 3 stars

TripAdvisor rating 4.0/5 2,652 reviews
ibis São Paulo Morumbi
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Room 1

Number of guests
Children's age
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.
  • Babysitting on request Nearby
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Babysitting on request Nearby
Business services
  • Business centre
  • Copy/print service available

Hotel location

ibis São Paulo Morumbi

Av Roque Petroni Jr 800
Torre I Brooklin
04707000
são paulo
brazil

Tel: +551137383800

Fax: (+55)11/37383801

Contact email

Check-in from 12h00

Check out up to 12h00

  • SHOPPING MORUMBI :   SHOPPING MORUMBI

  • By plane

    CONGONHAS At 6km / 3.73 miles

  • By plane

    GUARULHOS AIRPORT At 31km / 19.26 miles

GPS :-23.622223, -46.696099

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with a double bed

  • Max. number of persons: x2
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with two single beds

  • Max. number of persons: x2
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with double bed plus an extra bed for children up to 12 years old

  • Max. number of persons: x3
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Adapted Standard Room with a double bed

  • Max. number of persons: x2
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Plug&Play Superior Room with a double bed

  • Max. number of persons: x2
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

TAMO JUNTO Room for up to 6 people

  • Max. number of persons: x6
  • Area: From 34
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN MORUMBI

Type of cuisine: Other cooking style

Open daily for lunch and dinner, either buffet style or à la carte service.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

A friendly place to meet at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis São Paulo Morumbi

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

16,714 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,652 reviews

great

Customer review rating 4.2/5

Pedro Friends - 17/04/2019 AccorHotels certified review

great

Hotel has a good location but there are some issues

Customer review rating 4.2/5

Robson P. Business - 15/04/2019 AccorHotels certified review

The room was clean but had some mold smell, the toilet bowl was loose and leaking. Every time we went to the restaurant we left with smell of fried food (breakfast, lunch, dinner).

good option

Customer review rating 4.2/5

Anonymous Business - 14/04/2019 AccorHotels certified review

good locación

Nice location, price was a little salty.

Customer review rating 4.2/5

Carlos N. Business - 11/04/2019 AccorHotels certified review

Bathtoom could be better decorated, projector should have an external hdmi cable.

Poor payment and refund

Customer review rating 4.2/5

Eric Business - 11/04/2019 AccorHotels certified review

i checked out on 5th , 3 days in advance of my pre reservation and the reception promised to refund my other part of the payment to my card, but until now no any progress

Good clean but unorganized

Customer review rating 4.2/5

Jeff S. Business - 11/04/2019 AccorHotels certified review

I like the hotel. People were very nice but no one properly explained how all your systems work. I had to guess how to use the elevator, guess how to use the plastic passes at dinner, guess a lot of things. No one tells you in the beginning how everything works. THey assume you know already like you've been here before. Other than that, the food was good and the service was great. Thiago was very helpful. He spoke English and explained most everything to me when no one else did.

Dear Jeffrey Douglas S., We appreciate your feedback regarding your stay with us, as it is very important for us to receive your evaluation. We are happy to have met your expectations as our employees work daily to provide a high level of service. Thanks for your preference, we hope to see you again soon. Regards, Team Ibis SP Morumbi

Fantastica

Customer review rating 4.2/5

Oscar D. Business - 31/03/2019 AccorHotels certified review

Exvelente atencion durante la estadia.

Estimado Oscar, Agradecemos sus comentarios acerca de su estancia con nosotros, pues es muy importante para nosotros recibir su evaluación. Estamos encantados de haber respondido a su expectativa, ya que nuestros huéspedes trabajan diariamente para proporcionar un servicio de alto nivel. Agradecemos su preferencia, esperamos recibirlo de nuevo pronto. Atentamente, Equipo Ibis SP Morumbi

An excellent and comfortable hotel

Customer review rating 4.2/5

Glycia Business - 31/03/2019 AccorHotels certified review

Excellent attendance and great breakfast

Dear Glycia Loren Mendonc Mrs C., We appreciate your feedback regarding your stay with us, as it is very important for us to receive your evaluation. We are delighted to have met your expectations as our guests work daily to provide a high level of service. Thanks for your preference, we hope to see you again soon. Regards, Team Ibis SP Morumbi

ok

Customer review rating 4.2/5

Cristina Business - 29/03/2019 AccorHotels certified review

Door didn't close properly, but room is ok, clean.

Dear Cristina Mary R., We appreciate your feedback regarding your stay with us, as it is very important for us to receive your evaluation. We are sorry for the inconvenience generated in your stay with us, be sure that we will be taking care of the correct maintenance of the lock, so that there are no more occurrences. Thanks for your preference, we hope to see you again soon. Regards, Team Ibis SP Morumbi

cleanness and poor uality of beds and covers

Customer review rating 4.2/5

Felipe Business - 29/03/2019 AccorHotels certified review

every time i entered the bathroom had this feeling it was a cheap place and not so clean

Dear Felipe Martinez B., Thank you for sharing your feedback. Although we would like your experience to have been better, with your feedback we can improve the quality of our services. We worked hard to provide an excellent experience, but of course we did not succeed. We are very sorry for the inconvenience generated during your stay with us, rest assured that we will be taking steps to improve our quality and services. If you give us the chance to regain your confidence, we can assure you that we will do our best to make your stay better than this. Regards, Team Ibis SP Morumbi

Friendly Staffs and perfect location

Customer review rating 4.2/5

Ana C. Solo - 28/03/2019 AccorHotels certified review

It was amazing! My check in was very fasy and the recepcionist was friendly and polite! Just loved all the atmosphere and my room was confy and clean. Thanks a lot for everything!

Dear Ana C. Schmingel Bezerra, We appreciate your feedback regarding your stay with us, as it is very important for us to receive your evaluation. We are delighted to have met your expectations as our guests work daily to provide a high level of service. Thanks for your preference, we hope to see you again soon. Regards, Team Ibis SP Morumbi

Not very comfortable

Customer review rating 4.2/5

Anonymous Business - 25/03/2019 AccorHotels certified review

The bed and pillows were very uncomfortable. The blanket in the room was dirty. The bathroom was worn and the towels were not very nice. The only positive was the climate control in the room.

Dear Deann Kathleen P., Thank you for sharing your feedback. Although we would like your experience to have been better, with your feedback we can improve the quality of our services. We worked hard to provide an excellent experience, but of course we did not succeed. We are very sorry for the inconveniences generated during your stay with us, rest assured that we will be taking steps to improve our quality and services so that it does not happen again. If you give us the chance to regain your confidence, we can assure you that we will do our best to make your stay better than this. Regards, Team Ibis SP Morumbi

Hotel malo

Customer review rating 4.2/5

Cristóbal B. S. Business - 24/03/2019 AccorHotels certified review

VERY bad bad internet connection, Just 3/4 elevators were working, on Tuesday it took me 15 minutos to go to first flooor... there was a hole on the wall between my room and the bathroom.

Dear Cristobal Ignacio Baeza S., Thank you for sharing your feedback. Although we would like your experience to have been better, with your feedback we can improve the quality of our services. We worked hard to provide an excellent experience, but of course we did not succeed. We are very sorry for the inconveniences generated during your stay with us, be sure that we will be taking the necessary measures to improve our services and our quality, so that there are no more occurrences. If you give us the chance to regain your confidence, we can assure you that we will do our best to make your stay better than this. Regards, Team Ibis SP Morumbi

services not so good

Customer review rating 4.2/5

Anonymous Business - 20/03/2019 AccorHotels certified review

not impressed. toilet not very clean. roupa da cama tb n

Dear Leila Carima A., Thank you for sharing your feedback. Although we would like your experience to have been better, with your feedback we can improve the quality of our services. We worked hard to provide an excellent experience, but of course we did not succeed. We are very sorry for the inconvenience generated during your stay with us, rest assured that we will be taking steps to improve our quality and services. If you give us the chance to regain your confidence, we can assure you that we will do our best to make your stay better than this. Regards, Team Ibis SP Morumbi
Customer review rating 4.2/5

Marcelo P. Families - 15/03/2019 AccorHotels certified review

THAT WAS GOOD AS EXPECTED UNLESS FOR THE TOWELS WHICH WERE TERRIBLE (TOO OLD TOWELS).

Dear Marcelo P., We appreciate your feedback regarding your stay with us, as it is very important for us to receive your evaluation. We are delighted to have met your expectations as our guests work daily to provide a high level of service. We are sorry for the inconvenience generated in your stay with us, rest assured that we will be changing our towels so that there are no more occurrences. Thanks for your preference, we hope to see you again soon. Regards, Team Ibis SP Morumbi

I was comfortable and well served.

Customer review rating 4.2/5

Bert T. Business - 09/03/2019 AccorHotels certified review

Very pleasant staff. Comfortable clean rooms. Good food. Great location.

Dear Robert Gibbs T., We appreciate your feedback regarding your stay with us, as it is very important for us to receive your evaluation. We are delighted to have met your expectations as our guests work daily to provide a high level of service. Thanks for your preference, we hope to see you again soon. Regards, Team Ibis SP Morumbi

It was ok, nothing special

Customer review rating 4.2/5

Anonymous Business - 01/03/2019 AccorHotels certified review

Nothing out of the ordinary. I was assuming that with the corporate rate breakfast was included (at least that is what it said), I was then informed that was not the case.

Dear Tim B., We appreciate your feedback regarding your stay with us, as it is very important for us to receive your evaluation. We are delighted to have met your expectations as our guests work daily to provide a high level of service. Thanks for your preference, we hope to see you again soon. Regards, Team Ibis SP Morumbi

Good but could be better

Customer review rating 4.2/5

David Z. Business - 25/02/2019 AccorHotels certified review

Excellent food, excellent service. Hamburger is better than Madero's! Bathroom was not great. AC in the bedroom (1157) was too noisy. Great location. My floor was flooded because of a water leak at 3 am!!!! My bedroom was not affected, but smell at the halls was not good at all.

Dear David Eduardo Zuniga A., We appreciate your feedback regarding your stay with us, as it is very important for us to receive your evaluation. We are delighted to have met your expectations as our guests work daily to provide a high level of service. We are very sorry for the inconvenience, be assured that we will be taking steps to improve our quality. Thanks for your preference, we hope to see you again soon. Regards, Team Ibis SP Morumbi

OK hotel with some issues

Customer review rating 4.2/5

Touristbr Couples - 22/02/2019 AccorHotels certified review

Reception telephone was not picked up for 2 hours while trying to confirm my reservation, according to staff during check in it was because they were "too busy". Room is very small, clean and the "3 layers bed" is not comfortable. Room was quiet but someone in the floor woke up at 5 am, put tv on and made noises for straight one hour (lot of complains but no action taken by staff). Dinner buffet and breakfast buffet are ok.

Dear Marcos Calicchio V., Thank you for sharing your feedback. Although we would like your experience to have been better, with your feedback we can improve the quality of our services. We worked hard to provide an excellent experience, but of course we did not succeed. If you give us the chance to regain your confidence, we can assure you that we will do our best to make your stay better than this. Regards, Team Ibis SP Morumbi

Almost perfect

Customer review rating 4.2/5

Reuben Families - 22/02/2019 AccorHotels certified review

We stayed at Ibis Morumbi and almost everything was great. The staff, the breakfast and the room was fine. But I don't know why they decided to clean up the corridor's carpet at 6AM! We were very tired of a great trip and had to wakeup with the loud noises of the processes.

Dear Reuben De Oliveira C., We appreciate your feedback regarding your stay with us, as it is very important for us to receive your evaluation. We are delighted to have met your expectations as our guests work daily to provide a high level of service. We are very sorry for the inconveniences generated in your stay with us, be sure that we will be taking the necessary measures so that this bother in the morning does not happen again. Thanks for your preference, we hope to see you again soon. Regards, Team Ibis SP Morumbi
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