Hotel - ibis São Paulo Morumbi
Ibis Hotel Hotel Ibis Hotel Hotel

ibis São Paulo Morumbi Hotel

4.0/5 2,634 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 189.00 BRL Non member rate
From 179.55 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • One dog weighing up to 22 lb (15 kg) is allowed.
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business centre
    • Business center with support staff (Nearby)
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 375 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 40 family rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 15,937 reviews

Our guest reviews for ibis São Paulo Morumbi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,634 reviews
Cassio L. P. E. S. Solo - 27/12/2018 AccorHotels certified review
« I love Ibis, but this specific experience was frustrating because the Plug & Play system didn’t work properly »

I choose the room based on the site description. Firstly, I feel like I was cheated by description, because I guessed it would be a TV 75 but there I realized it was a projector. It was not a bad idea but it should be better communicated in the site description to avoid frustrating more clients. Also, the connectivity though google system did not work with my iPhone. If you want to bring a nice experience you should offer Apple TV also - consider that in Brazil most users of Ibis will have an iPhone. The last frustrating thing was the remote control, actually not clear enough how to use it - but even after I get help with a technician it was still confusing and did not work many times. In summary, the room was quiet and the bed and shower was comfortable as always, but definitely the Home Theater system should be replaced with a better solution.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cassio L P E S., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are very sorry for the inconveniences generated during your stay with us, it is certain that we are taking steps to resolve the case and avoid future occurrences. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ueslei André Sub Manager Hotel Ibis SP Morumbi

Anonymous Business - 21/12/2018 AccorHotels certified review
« Good hotel »

The room was in good condition and comfrortable but the hotel has almost no amenities like a gym

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alejandro Mesta F., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. We were very sorry for the inconvenience generated in your stay with us. As our hotel is of economic standard, we do not offer this type of service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis SP Morumbi

Rafael Families - 19/12/2018 AccorHotels certified review
« I enjoyed the time »

Should have more people working in parking service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rafael Correa S. Da S., Thanks for telling us about your experience, sorry we did not meet your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Vivian M. Solo - 17/12/2018 AccorHotels certified review
« Eficiencia »

Agradavel

Our hotel has responded to the review
Our hotel has responded to the review

Senhora m., Agradecemos os seus comentários no seguimento da sua estada no Ibis São Paulo Morumbi. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Ueslei Andre Subgerente Hotel Ibis SP Morumbi

Anonymous Couples - 15/12/2018 AccorHotels certified review
« Very good! »

Very well treated while in this Hotel. Thanks very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nilton Penha S., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Daniel S. P. Business - 11/12/2018 AccorHotels certified review
« Didn't received my invoice »

For the second time, I didn't received my invoice by e-mail...

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are sorry for the inconveniences generated in your stays with us. For your case to be solved, send an email with the request of the invoices that you need, with the numbers of the reservations, to the email h5… As soon as your email arrives I will ask you to give priority to your case, and we will send you your invoice. Again we feel very sorry. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ueslei André Sub Manager Hotel Ibis SP Morumbi

Fernando Solo - 07/12/2018 AccorHotels certified review
« Mr Fernando Fernnades »

Was very nice. Rooms very small. but overall no problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernando F., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis São Paulo Morumbi

Huri B. P. Business - 07/12/2018 AccorHotels certified review
« Bland »

You should provide room service!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Huri Brito P., Thanks for telling us about your experience, sorry we did not meet your expectations. We're sorry we did not match your expectations. Ibis Morumbi comes with a cheap hotel chain, so we do not offer room service. But our employees are always on hand to help you as needed. Again, we're very sorry, thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis SP Morumbi

Niuman V. Business - 02/12/2018 AccorHotels certified review
« The worst hotel in SP »

Staff is rude, food is terrible, bathrooms are dirty and low matainence. No amenities kit, just soap and no shampoo. When I asked for shampoo they said they were out of it. I called from desk and the receptionist hanged on me. Staff does not speak english. Overall the worst experience on this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear V., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are very sorry for the inconvenience generated during your stay with us, rest assured that we will be taking the necessary steps to solve it and avoid future occurrences. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Lnobrrga Solo - 01/12/2018 AccorHotels certified review
« Poor experience »

Poor experience. Too expensive. Mold in the bathroom and bugs in the bedroom. Bartender didn’t know what a Proseco. They offered champagne or sparkling wine but only the bottle. No option to have a glass only. Breakfast buffet was great with lots of choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are very sorry for the inconvenience generated during your stay with us, rest assured that we will be taking the necessary steps to solve it and avoid future occurrences. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ueslei André Sub Manager Hotel Ibis SP Morumbi

Marc Business - 30/11/2018 AccorHotels certified review
« Simple Business hotel negar shopping center »

The íbis is a Classic simple Business hotel , small room , but well organized good bed good shower and good internet connection I recommend this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc Boris S., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis São Paulo Morumbi

Paulo M. Solo - 21/11/2018 AccorHotels certified review
« Nothing much, just ok. »

Everything was just ok, nothing that would make me feel super comfortable. The room is small, and the shower is very tight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulo M., Thanks for telling us about your experience, sorry we did not meet your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis SP Morumbi

Neil B. Couples - 21/11/2018 AccorHotels certified review
« Very good service. »

Very good and friendly service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil B., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis SP Morumbi

S. A. P. J. Friends - 19/11/2018 AccorHotels certified review
« Nothing big to complain about »

Everything was allright. Just a bit of confusion during the check-in and check-out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. Antonio Peruzzo j. S., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. We are very sorry for the inconvenience generated during your stay with us, be sure that we will be taking the necessary measures to solve it and avoid future occurrences. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis SP Morumbi

Pedro Business - 18/11/2018 AccorHotels certified review
« Normal »

Muy normal

Our hotel has responded to the review
Our hotel has responded to the review

Señor H., Agradecemos sus comentarios a raíz de su estancia en el Ibis São Paulo Morumbi. Con gusto recibimos su felicitación. No dejamos de compartir sus comentarios con todo el equipo. Su satisfacción es la mejor recompensa para nuestros colaboradores que trabajan diariamente para prestarle un servicio irreprochable. Nos sentimos muy por no haber respondido a sus expectativas. A la espera de acogerlo de nuevo, quiera aceptar nuestros mejores saludos. Ueslei Andre Sub Gerente Hotel Ibis SP Morumbi

John Business - 15/11/2018 AccorHotels certified review
« Dirty and rude »

The room was gross, mold and mildew in the shower. Stained sheets. The man who checked me in was very rude and pushy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ueslei André

Ghassan A. Business - 13/11/2018 AccorHotels certified review
« Best hotel no Murombi »

While visiting São Paulo IBIS is my preferred hotel in Murombi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ghassan a., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Roberto R. Solo - 12/11/2018 AccorHotels certified review
« The service in general was very good »

Just one uncomfortable issue: the kind of extended time in check-in queue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto Ribeiro R., Thanks for telling us about your experience, sorry we did not meet your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Carlos Business - 01/11/2018 AccorHotels certified review
« good location »

Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos Eduardo R., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Alex Business - 31/10/2018 AccorHotels certified review

Just one day but great place in a good location across the street from Morumbi shopping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alejandro P., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

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