Hotel - ibis São Paulo Morumbi
Ibis Hotel Hotel Ibis Hotel Hotel

ibis São Paulo Morumbi Hotel

4.0/5 2,599 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 279.00 BRL Non member rate
From 265.05 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • One dog weighing up to 22 lb (15 kg) is allowed.
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business centre
    • Business center with support staff (Nearby)
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 375 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 40 family rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 14,686 reviews

Our guest reviews for ibis São Paulo Morumbi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,599 reviews
Takeshi L. Business - 10/09/2018 AccorHotels certified review
« Nice hotel in Sao Paulo »

Very enjoy the stay at ibis São Paulo Morumbi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu-Tsung L., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Ana L. M. Business - 07/09/2018 AccorHotels certified review
« A very efficient staff! »

All the members of the staff were very kind and efficient. The room was clean and the shower was absolutely perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana Laura M. Sabino De Oliveira M., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Jason Business - 04/09/2018 AccorHotels certified review
« Great Stay »

Great experience at this hotel as I was traveling for work. The people were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason Lee W., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Vinicius S. D. S. F. Business - 03/09/2018 AccorHotels certified review
« Otima estadia »

Perfeita estadia. Ibis como sempre atendendo as expectativas.

Our hotel has responded to the review
Our hotel has responded to the review

Senhor F., Agradecemos os seus comentários no seguimento da sua estada no Ibis São Paulo Morumbi. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Ueslei Andre Sub Gerente Hotel Ibis SP Morumbi

Satoshi Solo - 03/09/2018 AccorHotels certified review
« Aesome! »

Clean room and amazing breakfast buffet!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Satoshi O., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Maria V. Business - 02/09/2018 AccorHotels certified review
« location »

location of the hotel is good. however, hotel smells of food all the time and shower experience is not good. Bed needs attetion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Helena V., Thanks for telling us about your experience, Sorry for not meeting your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Ivo Business - 02/09/2018 AccorHotels certified review
« otimo »

otimo, pratico, suficiente.

Our hotel has responded to the review
Our hotel has responded to the review

Senhor S., Agradecemos os seus comentários no seguimento da sua estada no Ibis São Paulo Morumbi. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Ueslei Andre Sub Gerente Hotel Ibis SP Morumbi

Eron F. M. Business - 31/08/2018 AccorHotels certified review
« Agradável »

Reconfortante

Our hotel has responded to the review
Our hotel has responded to the review

Senhor M., Agradecemos os seus comentários no seguimento da sua estada no Ibis São Paulo Morumbi. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Ueslei Andre Sub Gerente Hotel Ibis SP Morumbi

Drew Business - 26/08/2018 AccorHotels certified review
« It was a pleasant stay, but with two small shortcomings. »

I had a pleasant stay in your hotel and was generally very satisfied with the hotel and service. There were two small things that I missed: small towels and a face cloth in the bathroom and a clock or radio in the room. After washing my face and hands I had to use one of the large bath towels to dry, which I found a little annoying. In addition, every time I wanted to know the time I had to find my telephone and turn it on. Again, I found that to be a little annoying. Otherwise, I was satisfied with the accommodation and service and the location was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisandro Jose M., Thanks for telling us about your experience, Sorry for not meeting your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis São Paulo Morumbi

Aldo Business - 17/08/2018 AccorHotels certified review

simply, confortable, clean, what I need

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aldo S., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Vanessa G. Business - 16/08/2018 AccorHotels certified review
« Justo »

Justo

Our hotel has responded to the review
Our hotel has responded to the review

Senhora g., Agradecemos os seus comentários no seguimento da sua estada no Ibis São Paulo Morumbi. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Sentimos muito pelo empecilho gerado durante a sua estada conosco. Pois temos que fazer esse procedimento toda vez, caso haja alguma alteração no cadastro. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Ueslei Andre Sub Gerente Hotel Ibis SP Morumbi

Andres H. Business - 15/08/2018 AccorHotels certified review
« Not very accommodating »

I really did not like the hotel. The dining room is very dark, the cleanliness is not good; In general, they have many areas of opportunity. I had to request a restaurant note because it is not linked to the hotel, this may not be possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andres Francisco H. Reyes, Thanks for telling us about your experience, Sorry for not meeting your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Guy G. Business - 14/08/2018 AccorHotels certified review
« Worst experience ! »

My experience with this hotel was extremely disappointed . As I arrived to the hotel The receptionist was Unpleasedwith how to smile , gave me handicap room and when I called from the room to Exchange It , she said that is what I order ... but it was not true .!!! (Thank god I’m still healthy .... ). After I asked few times to exchange the room , she finally agree and told me to come down with all my suitcases and didn’t offer any help. ( I had 3 ) . She gave me room with very bad smell of pee and not clean . I decided that I will not stay and went back down to the lobby with all my things , ready to leave the hotel even thou I paid already . Last minute they call another guy that speak English that change the room again , but it was too late!!!! I didn’t spend the night there and went to sleep in a different hotel . The next day when I checked out , they asked me how was my stay and I told them that o didn’t sleep there .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ueslei Andre

Marc V. Business - 11/08/2018 AccorHotels certified review
« Good »

The expericence was good, I was in room wiht projector (big TV). I liked this projector tv but unfortunately... it only worked wiht a few channels… it was quite disapointing trying to reach channels and channels and the response was… no availbale channel, no available channel, no available channel (I'm talking about very common channels and interantional channels that I use to see at world wide level)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc V., Thanks for telling us about your experience, Sorry for not meeting your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Yara S. Business - 06/08/2018 AccorHotels certified review

Total satisfacao!!!

Our hotel has responded to the review
Our hotel has responded to the review

Senhora S., Agradecemos os seus comentários no seguimento da sua estada no Ibis São Paulo Morumbi. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Ueslei Andre Sub Gerente Hotel Ibis SP Morumbi

Luiz Couples - 04/08/2018 AccorHotels certified review

It was a good experience, without highlights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz Guilherme A., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Marco A. D. M. R. Couples - 01/08/2018 AccorHotels certified review
« Short stay , but a pleasant one »

NICE , as usual at IBIS hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viviane Reis R., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

Dalton D. Business - 29/07/2018 AccorHotels certified review
« Waiting time »

Hotel is well located What really dissatisfied me was 20 min waiting for check in, another 15 min to just re-charge my key and the unbelievable 30 min for checking out. Another point you have to take seriously - breakfast: your coffee machine are slow and the load beans or milk just stops all section. Also the bottles of milk were broken, with some risk of someone drink milk with pieces of glass on it. I told the waiter, he removed immediately but on next day, the broken bottle was there again. In general, hotel is clean. Congrats

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dalton Luis D., Thanks for telling us about your experience, Sorry for not meeting your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Thanks again for letting us know about your experience. Sincerely, Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morubi

Péricles B. Business - 27/07/2018 AccorHotels certified review
« Good experience »

The hotel has good cleaner, good employees and good facilities. The breakfast has diversity and a long duration. I recommend it sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pericles Gomes B., We thank you for your comments following your stay at Ibis São Paulo Morumbi. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Ueslei Andre Sub manager Hotel Ibis Sao Paulo Morumbi

RuyP21 Solo travel - 27/07/2018 TripAdvisor review
« Amazing Experience »

Hotel is very close to everything, subway station, shopping Center etc. I recommend, my favorite thing was the hotel is very close to the American Consulate. The hotel staff very helpful and polite.it was very nice experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

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