Hotel - ibis Santos Gonzaga
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ibis Santos Gonzaga Hotel

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4.0/5 1,362 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 199.00 BRL Non member rate
From 189.05 BRL Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Reduced mobility rooms
  • Dogs up to 15 kg may stay for a daily fee of 50 BRL.
  • All-you-can-eat buffet breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Reduced mobility rooms
  • Dogs up to 15 kg may stay for a daily fee of 50 BRL.
  • 100% non-smoking hotel
  • Early check-in from 9AM

Catering

  • All-you-can-eat buffet breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 160 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • WiFi in your room
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating Based on 6,031 reviews

Our guest reviews for ibis Santos Gonzaga

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,362 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 11/12/2017
« Maintenence »

For four times I needed to go to reception in order to reactive my key card. Only in the last time the man called a persone to understand what was happened. The problem was the bactery yha was discharged. Second point was tin the bathroom. During all time had a water loosing and nothing was done

TripAdvisor review
Family - 29/11/2017
« Nothing to Complain »

It was exactly what we needed. Me, my husband and toddler daughter were very happy. The breakfast was a positive surprise. It is my favorite meal at all, and I was expecting for something more basic. And it was awesome!

AccorHotels certified review
Flávio P. Solo - 28/11/2017
« Sensacional! »

Precisava descansar e competir.

AccorHotels certified review
Anonymous Business - 27/11/2017

Normal, correcta.

AccorHotels certified review
Alex Couples - 31/10/2017
« Aniversario »

Comemorando aniversario.

AccorHotels certified review
Nelson R. B. Families - 27/10/2017
« Very pleasant stay. »

As always, we were very pleased to stay at this hotel again. The friendship is remarkable. The room was very clean. Price was right.

AccorHotels certified review
Anonymous Business - 09/10/2017
« Business trip »

Below average

AccorHotels certified review
Ricardo M. Families - 27/09/2017
« Good »

I think that is important include the coffee break and parking in the same package

AccorHotels certified review
G. J. I. Couples - 27/09/2017

Very convinient, si closer of the beach.

TripAdvisor review
Business - 18/09/2017
« NOT PLEASANT STAY »

I made check-in online and nothing appeared in the hotel system when I arrived. The parking service as defined by the hotel manager is terrible. I stood four days and had to pay the parking company daily, differently from Mercure Hotel placed beside using the same parking. The restaurant menu is very limited forcing you to have dinner outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, Thank you for taking the time to share your satisfaction when staying at Ibis Santos Gonzaga. We work within brand standards, where we always seek the satisfaction of our guests, but we do not always get it. Regarding the payment of parking, as the service is outsourced, the same must be done directly to the service provider, the Mercure Hotel works in a differentiated way, this involves contracts and regulations of each brand. In relation to our restaurant, we work within the menu established by our board, within the standard ibis brand. We apologize for any inconvenience caused, as our hotel did not live up to your needs. Regards, Ronaldo Duarte General manager

AccorHotels certified review
Paulo S. Families - 04/09/2017

I had a good time at this hotel. Everything was working well and everyone was nice and friendly. I'm probably coming back!

AccorHotels certified review
Anonymous Solo - 02/09/2017
« Conforto »

Tranquila e confortavel , localizacao otima do hotel.

AccorHotels certified review
Anonymous Couples - 30/08/2017
« I waited a lot during check in »

I felt that the employees need a better training

AccorHotels certified review
Chris N. Couples - 15/08/2017
« Hotel in need of renovation »

I general, we were happy with our stay, although it wasn't as good as other Ibis hotels we've stayed in. The walls are very thin, so we could hear the neighbouring rooms. The bathroom wasn't up to the usual standard - poor shower and it was impossible to sit straight on the toilet because of the poor positioning of the toilet roll holder.

AccorHotels certified review
Valdir S. Solo - 14/08/2017
« Always great to be at Ibis. »

Nice and comfortable.

AccorHotels certified review
Matteo Business - 27/07/2017
« Nothing special »

Normal hotel Whit high value coast/quality

AccorHotels certified review
Cris Solo - 11/07/2017
« Dentro do esperado »

Dentro do esperado.

AccorHotels certified review
Anonymous Solo - 09/07/2017

Very expensive rate Parking should be included Breakfast should be included Room should have beverages

AccorHotels certified review
Eduard W. Business - 08/07/2017
« agradable »

Comodo,

AccorHotels certified review
Juan M. D. Families - 02/07/2017
« Very good »

Nice hotel, nice room, and very nice staff. Especially Rafael from Ibis Santos Gonzaga, very polite young man who attended us in a very professional and comfortable way.

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