Hotel - ibis Santos Gonzaga
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Ibis Hotel Hotel

ibis Santos Gonzaga Hotel

Av. Vicente de Carvalho, 50  Boqueirao 
11045-500  SANTOS
BRAZIL

1,327 reviews
TripAdvisor Rating Based on 1,327 reviews
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From 179.00 BRL Non member rate
From 170.05 BRL Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Reduced mobility rooms
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Reduced mobility rooms
  • Pet allowed
  • 100% non-smoking hotel
  • Early check-in from 9AM

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

  • 160 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • WIFI in your room
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 5,292 reviews

Our guest reviews for ibis Santos Gonzaga

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,327 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Cris Solo - 11/07/2017
« Dentro do esperado »

Dentro do esperado.

AccorHotels certified review
Anonymous Solo - 09/07/2017

Very expensive rate Parking should be included Breakfast should be included Room should have beverages

AccorHotels certified review
Eduard W. Business - 08/07/2017
« agradable »

Comodo,

AccorHotels certified review
Juan M. D. Families - 02/07/2017
« Very good »

Nice hotel, nice room, and very nice staff. Especially Rafael from Ibis Santos Gonzaga, very polite young man who attended us in a very professional and comfortable way.

AccorHotels certified review
John G. Friends - 02/07/2017
« Good »

Room could be a little better. Walls dirty. Also dirty elevator. Good breakfast.

AccorHotels certified review
Paulo Families - 04/06/2017

It was very pleasant. The only problem was with they key of my room that some how stoped to work but the problem was solved quickly. I do recommend it and I am probably going to be back there any soon. Breakfast was really nice as well. Well done Ibis.

AccorHotels certified review
Aline V. Business - 27/05/2017
« Very nice people  »

It was a great experience.

AccorHotels certified review
José Business - 25/05/2017
« legal »

boa

AccorHotels certified review
Miroslav R. Families - 15/05/2017
« Satisfaction with hotel »

Very nice peple and personal but the wifi connection was really bad. Ispant lot of time to reconnect me. I recommend to stay in that hotel even the connection was poor.

AccorHotels certified review
Anonymous Business - 08/05/2017

Normal!

AccorHotels certified review
Anonymous Solo - 01/05/2017

Tabata and the front desk staff are really professional NegativeS, walls are too thin and breakfast is the same all the time Nice clean rooms, but i don't know why Ibis makes such small and difficult closets

AccorHotels certified review
Anonymous Solo - 24/04/2017

Fast check inn and out. Nice breakfast.

AccorHotels certified review
Anonymous Families - 20/04/2017

Normal

AccorHotels certified review
Anonymous Couples - 04/04/2017

Simples e eficiente

AccorHotels certified review
Anonymous Business - 31/03/2017

Recepcionista despreparadas e mal humoradas!!!!

AccorHotels certified review
Anonymous Couples - 30/03/2017

Although English is a real barrier in Brazil but your staff went out of their way to help us. I was extremely impressed by their positive attitude. Please make sure that you recgnise all your English speakers. They are doing an impressive job.

TripAdvisor certified review
Fernando C Couples - 29/03/2017
« Its ok »

So tho hotel has an amazing location on Santos i could do everything walking. Everybody that works on the hotel is well trained the only thing that i have to complain is the room. The room looks like a cheap motel room. So i can say if you want to use just to sleep is ok, but if you want to enjoy the hotel this is not your best option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernando, Thank you for taking the time to respond to our satisfaction survey when staying at Ibis Santos Gonzaga. We work within brand standards, where we always seek the satisfaction of our guests, but we do not always get it. We have project to reform the apartments, we must start still in the first half of this year. We apologize for any inconvenience caused, we hope that this isolated fact does not depose against our image, and that we can receive it soon here or in some ibis around the world. Regards, Ronaldo Duarte General manager

AccorHotels certified review
Anonymous Couples - 28/03/2017

Sensacional....

AccorHotels certified review
Anonymous Couples - 28/03/2017

Obsolete accommodations: - shower poorly working; - cable tv lacking minimum channels in addition of the poor signal quality; - breakfast missing variety: horrible cost/benefit - hotel rate extremely high.

AccorHotels certified review
Anonymous Families - 27/03/2017

It's OK.

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