Hotel - ibis budget Sao Paulo Sao Joao
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Sao Paulo Sao Joao

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3.5/5 2,050 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Paid Parking (Paying)
  • Reduced mobility rooms
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Air Conditioning
  • Early check-in from 9AM

Catering

  • Breakfast
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Hotel location

Our rooms

  • 260 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
    • Automatic air control
    • WiFi in your room
Our rooms fittings
3.9/5 AccorHotels Rating Based on 7,219 reviews

Our guest reviews for ibis budget Sao Paulo Sao Joao

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 2,050 reviews
AccorHotels certified review
Teofilo L. F. H. Solo - 15/02/2018
« Relaxing and enjoyable »

Your hotel has met all my expectations!

AccorHotels certified review
Nelia Business - 12/02/2018

The price was high for the quality of the hotel.

AccorHotels certified review
Victor Business - 19/01/2018
« Could be better »

The internet wasn't working

Our hotel has responded to the review
Our hotel has responded to the review

Sr Victor, boa tarde! Obrigada pela avaliação! Vamos trabalhar nos pontos de citados na pesquisa. Esperamos por você em breve em nossos hotéis, Atenciosamente, Gerência - ibis budget São João

AccorHotels certified review
Helena Families - 12/01/2018
« Very Good »

Is Beautiful

Our hotel has responded to the review
Our hotel has responded to the review

Sra Helena, boa tarde! Agradecemos sua dedicação para preencher a avaliação de sua última hospedagem conosco. É um prazer receber impressões positivas. Certamente vamos compartilhar com a nossa equipe. Esperamos por você mais vezes, Atenciosamente, Gerência - ibis budget São João

AccorHotels certified review
Volkan K. Couples - 11/01/2018
« double payment becaus of your system and stuff »

I made my reservation from accor hotels mobile app with my membership. when I reached to the hotel the lady at the desk told me that they do not have system so she could not see my reservation,I showed her my reservation code and I told her to call the center but she denied and she made another reservation. After when I checked my credit card I saw there are two payments. It is still stressfull to see that I paid twice because of that lady. please correct her fault as soon as possible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Volkan Kahyaoglu, Thank you for taking the time to tell us about your experience at the ibis budget Sao Paulo Sao Joao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Is the return process already done? I ask you to send us an email, h5… Sincerely, Atenciosamente, Gerência - ibis budget São João

AccorHotels certified review
Lorena F. S. Couples - 12/12/2017
« Very Good!!! »

I always stay in that hotel because i love the staff there.

Our hotel has responded to the review
Our hotel has responded to the review

Lorena, boa tarde! Agradecemos sua dedicação para preencher a avaliação de sua última hospedagem conosco. É um prazer receber impressões positivas. Certamente vamos compartilhar com a nossa equipe. Esperamos por você mais vezes, Atenciosamente, Gerência - ibis budget São João

TripAdvisor review
Business - 03/12/2017
« DIRTY ROOM!!! »

It was horrible. First because I arrived tired, looking forward to take a shower and I was informed that the hotel was without water!! Desperate situation. Luckily, the water was coming back and it did not take long to get a shower. The worst about my experience in this hotel was being sent to a DIRTY room !! Yes!! With used and dirty towels on the room: one of them was wet and lying on the chair, and the other one was lying on the floor next to the bathroom. The bed was made, with no pillows, and I was not sure if was dirty too. If the towels had not been thrown there, I might not even have noticed that the room was dirty. An absurdity. I was disgusted, and I just did not go to another hotel because it was late (about 11:00 pm). I was transferred to another room and it was all right (at least I think so ...), however, I do not intend to stay at this same hotel any more, only if I really have no other choice. Tell me, how could your team send me to a DIRTY room?! It is disappointing. VERY DISAPPOINTING AND DISGUSTING! I hope I'll never get through this again.

TripAdvisor review
alanrG9937FK Friends getaway - 22/11/2017
« Slowly happening »

The hotel was under maintenance and there was dust all over the entrance. The guestservice was poor and slow, people without proper information demanding too much documents and information. Online check in and nothing are the same. Took us around 40 minutes to proceed with the check in and thats because we did the online check in before. Imagine if we haven't. The bathroom privacy is definetely poor and terrible, there is no lock on the door and you have to go thought the room if you want to go from the toilet to the bathtube...Thats extemely bad and even worse if you share the room with some company you don't have enought intimacy with.

Our hotel has responded to the review
Our hotel has responded to the review

Sr Alan, bom dia! Obrigado pelo retorno, lamentamos o fato de não atender suas expectativas. Estamos a disposição. Gerência - ibis budget São João

AccorHotels certified review
Marcos G. Solo - 19/11/2017
« AGRADAVEL »

TRANQUILO.

Our hotel has responded to the review
Our hotel has responded to the review

Bom dia Sr Marcos! Agradecemos sua dedicação para preencher a avaliação de sua última hospedagem conosco. É um prazer receber impressões positivas. Certamente vamos compartilhar com a nossa equipe. Esperamos por você mais vezes, Atenciosamente, Gerência - ibis budget São João

AccorHotels certified review
Marcel F. F. Solo - 16/11/2017
« Só good »

It was great despite hotel's renovatória period

Our hotel has responded to the review
Our hotel has responded to the review

Bom dia Sr Marcel! Obrigada pela avaliação! Vamos trabalhar nos pontos de citados na pesquisa. Esperamos por você em breve em nossos hotéis, Atenciosamente, Gerência - ibis budget São João

TripAdvisor review
Business - 15/11/2017
« not good »

eletric malfunction and dusty sheets (they dont change it) but they have a very comprehensive team and a good sell staff but beacause of the location it is not safe to walk around the hotel even in the morning

Our hotel has responded to the review
Our hotel has responded to the review

Mr Thor, good morning! We regret what happened during your stay, we will work to improve the points mentioned. Att..

AccorHotels certified review
Gustavo F. Friends - 12/11/2017
« Good price »

The price was good and the room, even though being small, was quiete good as well!

Our hotel has responded to the review
Our hotel has responded to the review

Sr Gustavo, bom dia! Agradecemos sua dedicação para preencher a avaliação de sua última hospedagem conosco. É um prazer receber impressões positivas. Certamente vamos compartilhar com a nossa equipe. Esperamos por você mais vezes, Atenciosamente, Gerência - ibis budget São João

AccorHotels certified review
Renato M. L. Friends - 10/11/2017
« Great Price »

Altough the location seems to be a little bit insecure, the hotel os under full renovation and getting to look nice and Modern.

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde Sr Renato! Agradecemos sua dedicação para preencher a avaliação de sua última hospedagem conosco. É um prazer receber impressões positivas. Certamente vamos compartilhar com a nossa equipe. Esperamos por você mais vezes, Atenciosamente, Gerência - ibis budget São João

AccorHotels certified review
Anonymous Couples - 05/11/2017

The building and reception are being shared with a hostel. Together with construction work in the hotel, it made the common areas very crowded all the time. Breakfast buffet service is not offered anymore, even with several customers that have already paid for it. The breakfast alternative offered was bad and made a huge line to form, with several people sitting on the floor or elsewhere to eat. The neighbouring area around the hotel is not very pleasant, especially during the night. The small price difference to other Ibis hotels in São Paulo doesn't justify the lower quality service and unpleasant neighbourhood. Room was dark and smaller than usual. Cleanliness of the room and comfort of the bed were fine.

Our hotel has responded to the review
Our hotel has responded to the review

Bom dia Obrigada pela avaliação! Vamos trabalhar nos pontos de citados na pesquisa. Atenciosamente, Gerência - ibis budget São João

AccorHotels certified review
Jose C. S. Couples - 31/10/2017
« Terrible »

Unfortunatly, thre was an infestation of bedbugs in our room (#161). My wife had to go the doctor and got a lot of medicines

Our hotel has responded to the review
Our hotel has responded to the review

Bom dia Sr José Candido! Peço desculpas por não corresponder suas expectativas plenamente. Estou repassando sua queixa a nossa lider de governança, iremos apurar o ocorrido. Estamos a disposição, Atenciosamente, Gerência - ibis budget São João

AccorHotels certified review
Anonymous Solo - 31/10/2017
« I should have been told before booking the room that the hotel is under renovation. »

The lobby was dusty and dark, the breakfast room was not open and the room was not properly cleaned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven Lee Sorensen, Thank you for taking the time to tell us about your experience at the ibis budget Sao Paulo Sao Joao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atenciosamente, Karen Kushiyama Gerente Geral - ibis budget São João

AccorHotels certified review
Henrique Couples - 30/10/2017
« Atendeu a expectativa »

Atendeu a expectativa

Our hotel has responded to the review
Our hotel has responded to the review

Bom dia Sr Henrique! Agradecemos sua dedicação para preencher a avaliação de sua última hospedagem conosco. É um prazer receber impressões positivas. Certamente vamos compartilhar com a nossa equipe. Esperamos por você mais vezes, Atenciosamente, Gerência - ibis budget São João

AccorHotels certified review
Leonardo Business - 30/10/2017
« Normal. »

Normal.

Our hotel has responded to the review
Our hotel has responded to the review

Bom dia! Obrigada pela avaliação! Vamos trabalhar nos pontos de citados na pesquisa. Esperamos por você em breve em nossos hotéis, Atenciosamente, Karen Kushiyama Gerente Geral - ibis budget São João

AccorHotels certified review
Marcos S. Business - 29/10/2017

There was only one small bar of soap for the 3 nights. The rest was fine

Our hotel has responded to the review
Our hotel has responded to the review

Bom dia Sr Marcos! Agradecemos sua dedicação para preencher a avaliação de sua última hospedagem conosco. É um prazer receber impressões positivas. Certamente vamos compartilhar com a nossa equipe. Pedimos desculpas pela falha na quantidade de sabonetes, as camareiras deveriam repor, o correto são 2 sabonetes por dia, iremos reorienar a equipe; Esperamos por você mais vezes, Atenciosamente, Gerência - ibis budget São João

AccorHotels certified review
Anonymous Business - 28/10/2017
« OK »

The room needs maintenance because the floor was burned by cigarettes and TV was not regulate correct. Also need a place to put the suitcase.

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde Sr Luiz! Obrigada pela avaliação! Vamos trabalhar nos pontos de citados na pesquisa. Esperamos por você em breve em nossos hotéis, Atenciosamente, Gerência - ibis budget São João

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