Hotel - ibis budget Charleroi Airport
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Charleroi Airport

3.5/5 873 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Shoe shine machine

Catering

  • Breakfast
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine
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Hotel location

Our rooms

  • 82 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Drink vending machine
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.1/5 AccorHotels Rating 2,336 reviews

Our guest reviews for ibis budget Charleroi Airport

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 873 reviews
Louise Families - 08/10/2018 AccorHotels certified review
« Very pleased »

Staff very friendly. Hotel very clean. Good breakfast

Anonymous Couples - 08/10/2018 AccorHotels certified review

The stay was good only we had cigarette smoke coming from the neighbouring room even though it was a non smoking room. Not pleasant to sleep in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for taking the time to share your experience with us.<br> We are very sorry to hear of this less than pleasant experience. As we are a 100% non smoking hotel, we do ask that guests make us aware of any such instances so that we may take appropriate action. We are happy that, despite this, your stay with us was enjoyable.<br> The entire team hopes to welcome you again. Yours sincerely,<br> Jean-Christophe IMBERT, Hotel Manager

Anonymous Couples - 04/10/2018 AccorHotels certified review
« It was ok »

The hotel served it's purpose of being close to the airport. The bed was the usual hard european mattress and the pillow was flat and hard as well. The shower was a good size and the water pressure was good, the temperature fluctuated a bit. Would have been nice to have a towel for the floor when getting out of the shower. The hairdryer was terrible (it blew cold air).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for posting your comments about your recent sty we appreciate all feedback from our guests.<br> It's great to know that you appreciated our great location being so convenient for the airport. We owe it to ourselves to provide quality services to our guests as your satisfaction is one of our top priorities. Unfortunately, it seems that we did not meet all your expectations. We provide extra pillows and towels upon request at the reception, and are sorry you did not inform us of your requirements during your stay. Please don't hesitate to let us know of any concerns as our team are always on hand to find an adequate solution.<br> We hope to have the pleasure of welcoming you back on a future visit. Best regards,.<br> Jean-Christophe IMBERT, Hotel Manager

Andy Business - 03/10/2018 AccorHotels certified review
« Good price but modest room and no restaurant »

This hotel is just for one night if somebody is travelling over airport. For longer term is boring, no facilities are there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy, Thank you for taking the time to leave us your feedback.<br> We're sorry your experience hasn't been as good as what we usually receive. As a budget hotel we would like to believe we provide clean, well-equipped rooms in a convenient location for a reasonable price. We would like to thank you for mentioning that you found our rates competitive and our convention location for the airport.<br> The entire team hope that we have the pleasure of seeing you again in the future. Best regards,<br> Jean-Christophe IMBERT, Hotel Manager

Theresa Business - 29/09/2018 AccorHotels certified review
« Cheap and Cheerful »

Just there for one night to catch e seven am flight. Hotel is simple but clean, cheerfully decorated, pleasantly helpful reception staff. Room compact but cozy, comfortable double bed plus a bunk bed, presumably for a child. Good bedside lights and enough sockets for battery chargers. Sink in bedroom, but out of sight, separate shower and separate lavatory. Fine for a night. Room on the ground floor overlooking the carpark so had to keep the curtain closed or passers by could look inside, so avoid. Tip: leave early as queues at security in airport are unbelievable. Only drawback is that it’s so close to the airport there’s nothing around so make sure you have dinner before going. Snacks and microwavable food available, plusv2 takeaway companies. Deliveroo and Uber not avvailable yet but apparently coming soon. All in all , good experience: will use again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theresa. We thank you for taking the time to send us your feedback.<br> I would like to take this opportunity to express the thanks of the entire team for your kind words. We are however sorry to hear that not everything about your room was to your liking; had we been made aware, we would have been happy to have moved you to another room which better suited your requirements, once available. Also, we have noted your comments as it relates to our location. Nevertheless, we are happy to know that you found our hotel to be of good value and that you appreciated our decor and high levels of cleanliness.<br> We hope to welcome you again in the near future. Best wishes,<br> Jean-Christophe IMBERT, Hotel Manager

Anonymous Solo - 27/09/2018 AccorHotels certified review
« Clean, good bem and new »

I was at Íbis for less than 8 Hours so it is difficult to say much.

M. A. Business - 20/09/2018 AccorHotels certified review
« hotel ok, receptionists unhelpful »

I called the reception to ask for a taxi from Charleroi airport to the hotel. Despite the (very succinct) instructions from the receptionists (I got 2 different ones on the phone) about the location to meet with the taxi, impossible to find it. It was supposedly on a parking in front the airport. The spot was different from I remembered last year, and sorry, but I dont go to Charleroi airport on a regular basis you know, I might not remember how it is. I called the reception several times, they obviously couldn't help me more and let me feel I was annoying them. I finally got a taxi 1h later, which was not even planning to go to the Ibis budget. Once I arrived at the hotel, the receptionist told me that he hadn't been to the airport for a while, so he didnt know exactly where the meeting spot was. Honestly, how can you advice a customer if you dont know what you are talking about??

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We appreciate that you took the time to provide us with some feedback.<br> Please accept our apologies for this less than pleasant experience regarding the taxi. We strive to provide excellent service to our every guest, and we deeply regret that in this instance, we fell short. However, we thank you for alerting us to this issue so that we can make immediate improvements for the future.<br> Your valuable feedback is appreciated. Best regards,<br> Jean-Christophe IMBERT, Hotel Manager

Anonymous Families - 18/09/2018 AccorHotels certified review
« Effective »

It was a one night stay before a flight and everything went smoothly. I left the car in the parking for a week which made everything even easier.

Anonymous Couples - 29/08/2018 AccorHotels certified review
« Great once we arrived at the hotel »

Clearer information needed on website regarding options getting to the hotel from the airport - walking route, hotel has no shuttle but can order a taxi, where taxi pick up point is, how much, etc. Everything else was great with the booking, hotel and room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for sending us this review about your recent stay.<br> We are happy to read that your time with us was enjoyable and have have taken note of your remarks regarding the information available on our website.<br> We do hope to welcome you back in the future. All the best.<br> Jean-Christophe IMBERT, Hotel Manager

Sasha P. Couples - 25/08/2018 AccorHotels certified review
« very pleasant stay @ ibis budget »

We arrived rather late at the hotel - Mamadou, the receptionist was very friendly and helpfull. Really appreciated his assistance. The room was very basic, but clean and I slept like a baby. Breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sasha, Thank you for sharing such positive opinions on your time at Ibis Budget Charleroi Aeroport Hotel in Fleurus.<br> We are so pleased that everything met your expectations during your stay with us.<br><br>Thank you for your 10/10 rating!<br> All of the team hopes to see you, again. Many thanks once again,<br> Jean-Christophe IMBERT, Hotel Manager

David Business - 23/08/2018 AccorHotels certified review
« Convenient »

Clean, spacious room and excellent service.

Lisa D. Families - 19/08/2018 AccorHotels certified review
« Comfortable and good value »

Room was clean and adequate for our needs. Staff were lovely. Very helpful. We were very comfortable.

Anonymous Families - 17/08/2018 AccorHotels certified review
« RAS »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for sending your high rating.<br> We are happy we have met all your requirements.<br> We look forward to welcoming you back in the future. Kind regards,<br> Jean-Christophe IMBERT, Hotel Manager

Anne-marie C. Families - 17/08/2018 AccorHotels certified review
« Perfect for what we needed »

Everything we needed for an early morning flight, reception had booked our taxi for us. Great service and a good night's sleep.

Hans B. Families - 08/08/2018 AccorHotels certified review
« It was okay »

Very hot, no airco and still a lot of noise from the ventilation system. Earplugs are ironical. Clean. Good brakfast but no receptionist during breakfast time.

Our hotel has responded to the review
Our hotel has responded to the review

Dears Hans,<br> We thank you for appreciating our cleanliness and the breakfast. We take note of your remarks and apologise for the inconvenience caused due to the sound. Due to the unusually hot weather we are experiencing at the moment, your stay with us was not as agreeable as it could have been. The ventilators we have in our rooms to freshen the air are normally quite sufficient and are not noisy. We wish you had made us aware of the issue during the stay so that our team would have offered an immediate solution. Despite the minor inconvenience we hope to welcome you again.<br> Best wishes,<br> Jean-Christophe IMBERT, Hotel Manager

277basilt Family - 04/08/2018 TripAdvisor review
« As good as usual »

3 rd. time I have used this HOTEL and providing the standard does not change we will use this hotel on future on our way to Switzerland. the staff are polite and always very helpful only down side no eating place close by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you very much for your positive feedback concerning Hotel Ibis Budget Charleroi Aeroport, Fleurus. Our team is grateful for your kind remarks. We are however sorry to hear that our location was not completely to your liking. We do provide meals that can be heated and our staff is also always available to assist with any requests which you may have. It is a pleasure to welcome returning guests; we would like to thank you for choosing to come back and visit us again. We look forward to welcoming you back on your next stay. Best wishes, Jean-Christophe IMBERT, Hotel Manager

Margaret Solo - 01/08/2018 AccorHotels certified review

Friendly personel, easy access for airport.

Tim Business - 31/07/2018 AccorHotels certified review

Satisfactory

Carl Couples - 29/07/2018 AccorHotels certified review
« Satisfactory »

Friendly staff,very clean room and location to airport spot on. The price of shuttle taxi a little excessive for the short distance travelled.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl, We thank you for this review about your stay at hotel Ibis Budget Charleroi Airport.<br> We are pleased to know you liked our convenient location in close proximity to Charleroi Brussels South airport. We take note of your remark. For information, we charge €10 for a maximum of 4 people for the taxi service, meaning that if you share it with others, you'll also share the fare. We appreciate your compliment to the staff and the mention of the cleanliness.<br> We all look forward to welcoming you back in the future. <br>Kind regards,<br> Jean-Christophe IMBERT, Hotel Manager

Norma Z. Business - 19/07/2018 AccorHotels certified review
« A nightmare »

too long waiting on the phone (where the automatic messages were on FRENCH only) to ask to be picked up by the shuttle. waited 1 HOUR for the shuttle and the taxi driver (as the previous time) was very RUDE!! It is the second time I have issues with the shuttle and I received no support from the hotel at all. Waiting 1 hour at the airport for the TAXI is too much. I had to wait on the phone for the two times I called (the first one the waiting time was too long and the automatic messages, as said before, were ONLY in FRENCH

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norma, Thanks for your review.<br> We empathise with your point of view and are sincerely sorry for the inconvenience you faced with the shuttle service. We are always striving to improve our services in the best way possible. So I assure you we have taken your feedback on board and won't miss to share your impressions with the drivers. We would like to inform you that the taxi services are parked on the express parking at the Ryanair commercial, next to the parking payment machine.<br> We hope that this incident will not undermine your trust in our establishment and that we will have the pleasure to welcome you again. Yours sincerely,<br> Jean-Christophe IMBERT, Hotel Manager

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