ibis budget Charleroi Airport 1 star

TripAdvisor rating 3.5/5 917 reviews
ibis budget Charleroi Airport
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Room 1

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Hotel extras

  • Free WIFI in the hotel

  • 24 hours reception

  • Closed and secured car park

  • Paying shuttle service

  • Park, Sleep & Fly package available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Shoe shine machine
Catering
  • Breakfast
  • Self-service catering

Hotel location

ibis budget Charleroi Airport

33, Avenue Jean Mermoz
6220
charleroi
belgium

Tel: +3271373632

Fax: (+32)71374467

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CHARLEROI At 2km / 1 miles

  • By plane

    CHARLEROI At 2km / 1 miles

  • By car

    HEPPIGNIES AEROPOLE At 0km / 0 miles

  • By train

    SOUTH CHARLEROI At 13km / 8 miles

GPS :50.474255, 4.482537

Our accommodations

Our rooms at ibis budget Charleroi Airport have a modern and relaxing design. With a flat-screen TV, shower, seperate toilet and free WiFi, our rooms are all you need to enjoy your stay. Children up to the age of 12 stay for free in their parents' room.

Standard room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 double bed and 1 single bed

  • Max. number of persons: ‌3
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Our guest reviews for
ibis budget Charleroi Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,825 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

917 reviews

Excellent

Customer review rating 4.1/5

Nathalie Solo - 23/06/2019 AccorHotels certified review

Excellent service and very clean roon. Great value for money

You get what you pay for

Customer review rating 4.1/5

Michel Solo - 23/06/2019 AccorHotels certified review

The room was clean and in a very good condition. It was very small though and the tap was sqeezed into a corner which made it a bit uncomfortable to use. But nothing unexpected for the price of the room. The staff was friendly and helpful. The worst experience though was the food. The only food option is a dispenser with microwaveable food and a set of microwave ovens on the side. I tried it and regretted eating it. It would have been better to take the car and drive to one of the few restaurants around.

Dear Michel, Thank you for sharing your review. It is nice to know that you were pleased with the cleanliness and general standard of your room. We would like to believe that our rooms are reasonably sized as they can each comfortably accommodate two adults and a small child. We are however sorry to hear that the food options offered were not to your liking. Though we are an Ibis budget hotel and so do not have a restaurant, it is always possible to access a listing of close by restaurants at reception. Nevertheless, we are delighted that you found our team to be helpful and professional. We hope to have the pleasure of welcoming you again. Kind regards, Jean-Christophe IMBERT, Hotel Manager

Excellent

Customer review rating 4.1/5

David O. Solo - 22/06/2019 AccorHotels certified review

Good night's sleep

No hot water in morning

TripAdvisor rating 3.5/5

Y3713WFrobertr Couples - 21/06/2019 TripAdvisor review

We know this hotel having stayed many times. This was bad though as there was no hot water at about 8am. Went to breakfast and still none at 9.30. Did complain to desk who said that engineer had been already but as we walked away heard her call and report the problem. Not good.

Dear Guest, Thank you for taking the time to share your experience with us. While we regret that there was an issue with the availability of hot water during your stay, we have noted your comments and will certainly be addressing our reception team regarding this matter. Though it was an unforeseen circumstance which we did our best to have resolved as soon as possible, we regret if you experienced any discomfort as a result. We hope to have the opportunity to welcome you back in the future. Best regards, Jean-Christophe IMBERT, Hotel Manager

Good for the price

Customer review rating 4.1/5

Cecil Solo - 19/06/2019 AccorHotels certified review

Clean and minimalist. Just what you need before or after a flight

Above our expectations

TripAdvisor rating 3.5/5

patcarr115 Couples - 19/06/2019 TripAdvisor review

We booked this hotel by mistake as usually we would never use Ibis Budget. The gentleman at the reception desk was particularly welcoming and friendly. The room was basic but clean and functional. The hotel was absolutely fine but we will stick to our usual choice of Ibis/ Mercure in future

Dear Patcarr115, We thank you for sharing your experience with us. Thank you for your kind words about our team members. We hope to welcome you again in the future. Best wishes, Jean-Christophe IMBERT, Hotel Manager

bad attention

Customer review rating 4.1/5

Lluis Families - 11/06/2019 AccorHotels certified review

We arrived late and tired and we didn't have room. It was given to another person. We had to wait more than 20 minutes to get a room. When we finally got the room one of the beds wasn't made. And after all, you wanted to charge us taxi service and breakfast, when we didn't used... So, we are not satisfied with the experience.

Dear Lluis, Thank you for taking the time to share your review. We are sorry for any inconvenience caused. Regarding the room, we assure you that such incidents rarely occur. We assure you that all our charges are transparent and we do not charge any extra from our guests. However, we have taken note of all your remarks and passed it to the relevant department. We hope to welcome you back. Best wishes, Jean-Christophe IMBERT, Hotel Manager

Expectations and experience pretty much in balanceren.

Customer review rating 4.1/5

Pol V. D. W. Friends - 03/06/2019 AccorHotels certified review

Had a good night's rest. Bed was rather hard, but that's ok with me. Shuttle service to and fro from the airport was ok. Thought though that the price for parking + shuttle would not have been so high, but well...

Dear Pol Van, Thank you for writing this comment about your stay. It is satisfying that you enjoyed your stay. We wished you had contacted us at the time regards to your bed as we would have found a comfortable solution. I do hope to welcome you back on a future visit. Kind regards, Jean-Christophe IMBERT, Hotel Manager

Convenient but lack of access to food outlets nearby

Customer review rating 4.1/5

Swathi Families - 02/06/2019 AccorHotels certified review

Was very convenient and confortable and the staff were extremely helpful and nice. Only problem was the unavailability of food outlets within walking distance around the hotel

Dear Swathi, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We are sorry for any inconvenience caused. We hope to welcome you back. Best wishes, Jean-Christophe IMBERT, Hotel Manager

3 drawbacks but no complain on staff attidude

Customer review rating 4.1/5

F. Business - 28/05/2019 AccorHotels certified review

Although no proven it is likely that I got two ticks bite from the room. The reservation was with paid breakfast but the clerk charged it atop despite my warning. The rate is high vs. the standard.

Dear F., Thank you for taking the time to share your feedback. We regret that your time with us did not meet your expectations. We would like to assure you that we had our team make a thorough examination of the room, and they did not find any evidence of insects. Regarding the breakfast, we are currently facing a technical issue and regret any inconvenience caused. If you would please contact me at your earliest convenience with your account information, we will work to fully resolve this matter. We would like to believe we provide clean, well-equipped rooms in a convenient location for a reasonable price. Nevertheless, we do regret that you were not satisfied in this respect. Despite this bitter experience, we hope to have the opportunity to welcome you back for a more pleasant stay in the future. Yours sincerely, Jean-Christophe IMBERT, Hotel Manager

Repeat stay

Customer review rating 4.1/5

Gill Couples - 18/05/2019 AccorHotels certified review

We have stayed here before so knew the hotel. The road from the motorway is still abominable

Dear Gill, Thank you posting this review about your experience. It is always a pleasure to welcome returning guests, we would like to thank you for choosing to come back and visit us again. We regret you were not satisfied with the road nearby. We look forward to seeing you on a future visit. Best regards, Jean-Christophe IMBERT, Hotel Manager

Good Hotel Near Airport

Customer review rating 4.1/5

Pavan Families - 11/05/2019 AccorHotels certified review

This Hotel is good and Near to Airport. Room Heater was provided. They also booked a taxi for an early monring drop to Airport. Hardly 5 Mins from Airport by Car.

Dear Pavan, Thank you for such a positive review and the top rating. We are glad that you had a pleasant stay at the Hotel Ibis Budget Charleroi Aeroportand that the hotel met your expectations. Thank you for appreciating our location and our shuttle service. We are indeed located in close proximity to the airport. We are happy that all the facilities were to your satisfaction. We look forward to welcoming you back. Best wishes, Jean-Christophe IMBERT, Hotel Manager

Suit perfectly to the purpose

Customer review rating 4.1/5

David Families - 09/05/2019 AccorHotels certified review

Park de car Sleep Shuttle to the airport Fly Shuttle to the hotel Pick up the car

noisy

TripAdvisor rating 3.5/5

losik7 Family - 09/05/2019 TripAdvisor review

Staying in many different Ibis Budget hotels we got used to great value for money, basic clean rooms, nice breakfast, very kind staff, perfect locations, great sleep quality.... Unfortunately we can't say that about this one. NOISE that arriving late in the night guest were causing made sleeping "hard job". Definitely we will find another location in the future with Ibis Budget off course

Dear Guest, Thanks for taking the time to share your feedback. We are sorry that your recent stay at our hotel didn't meet all your expectations. We regret that you experienced noise from other guests; we do wish you had made us aware of this matter at the time, as our team would have done their utmost to resolve the situation. Our dedicated team members are always willing to help in any way possible! We hope that the rest of the facilities were to your satisfaction. Despite this, we hope to have the pleasure of providing you with a better stay in the future. Best regards. Jean-Christophe IMBERT, Hotel Manager
Customer review rating 4.1/5

Anonymous Business - 01/05/2019 AccorHotels certified review

I didn't show up and haven't cancelled my stay. To be honest, I was waiting for your question if something had happened.

Dear Guest, Thank you for your feedback. It is unfortunate that you were unable to stay with us. As with all hotels, we do experience a number of no shows and cancellations, especially being an airport hotel. We regret that we are unable to contact every guest that doesn't arrive. Your documents issued at the time of booking include details of what happens in the event of a non arrival. We hope to have the opportunity to welcome you in the future. Yours sincerely, Jean-Christophe IMBERT, Hotel Manager

good enough

Customer review rating 4.1/5

Anadimi Families - 01/05/2019 AccorHotels certified review

excellent location for airport users. Small rooms but enough for a (good) sleep and a bath. Poor breakfast but with quality products. The only problem is the non-existent sound insulation between the rooms

Dear guests, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us and appreciated our convenient location which is ideal for those traveling to and from the airport. Your comfort and well-being are our top priority and we are very sorry we fell short in your expectations and have taken note of your suggestions. We are however sorry to hear that you experienced noise disturbance during your night. Don't hesitate to ask some ear plugs we have at your disposal. We hope to have the pleasure to see you again on a future occasion. Best regards, Jean-Christophe IMBERT, Hotel Manager

excellent location

TripAdvisor rating 3.5/5

adimitrid Family - 30/04/2019 TripAdvisor review

excellent location for airport users. Small rooms but enough for a (good) sleep and a bath. Poor breakfast but with quality products. The only problem is the non-existent sound insulation between the rooms

Dear Guest, Thanks for taking the time to comment on your stay at our hotel. We appreciate your positive comments and we are pleased that you had a good stay overall. However, I apologise for any inconveniences you may have experienced during your stay. We like to believe that we have a good selection of quality dishes on our breakfast buffet to satisfy a variety of tastes. Breakfast consists of various breads and pastries, yogurt, cereals, ham, cheese, butter, fruit, jams, spread, orange juice, apple juice, and various hot drinks, as examples. We are always open to suggestions on how we might further improve your breakfast experience, however. Please don't hesitate to inform our Reception team if you are disturbed by our other guests, so that we may take appropriate action with the required discretion. We hope to have the opportunity to welcome you again. Best regards, Jean-Christophe IMBERT, Hotel Manager

Very friendly staff, convenient location for airport

Customer review rating 4.1/5

Monica Solo - 26/04/2019 AccorHotels certified review

The staff was very friendly and helpful, but I had to wear earplugs during the night (which I normally detest) because of the noise of the air extractor (?) that couldn't be switched off

Dear Monica, Thank you for taking the time to write this review. We are glad you found our location to be suitable. We are sorry for the inconvenience caused due to the noise however we have noted your remarks. Thank you for mentioning our dedicated team. It would be a pleasure to welcome you back in the future. Kind regards, Jean-Christophe IMBERT, Hotel Manager

friendly reception

Customer review rating 4.1/5

Ciprian Business - 23/04/2019 AccorHotels certified review

overall satisfied for a short stay before flight

Correct

Customer review rating 4.1/5

Pol Couples - 31/03/2019 AccorHotels certified review

Correct

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