Hotel - ibis Budget Charleroi Airport
Ibis Budget Hotel Ibis Budget Hotel

ibis Budget Charleroi Airport

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3.5/5 823 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 82 rooms
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.1/5 AccorHotels Rating Based on 1,880 reviews

Our guest reviews for ibis Budget Charleroi Airport

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 823 reviews
AccorHotels certified review
E. Business - 13/02/2018
« Good »

I had a good stay at the hotel and slept really well. I have no complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for your feedback. It's a genuine pleasure for us to read your stay among us lived up to your expectations. Thanks for choosing our hotel. See you soon for another spotless stay. Jean-Christophe IMBERT, Hotel Manager

TripAdvisor review
Couples - 05/02/2018
« Unfriendly staff »

I stayed there for a night and the staff was very unfriendly. The hotel is literally a metal box and the bed has a very bad mastress. I also heard people in the other rooms. The only advantage of the hotel is its location to get to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vincent, Thank you for your feedback. We are glad that you appreciated our location very near to Charleroi Brussels South airport, which is convenient for early departures or overnight connecting flights. We're sorry your experience hasn't been fully satisfying. I have taken good note of your remarks. Your contribution allows us to identify any unmet needs or areas for improvements. We appreciate being informed of any issues at the time so we may find an adequate solution. I will be looking into these matters with the relevant team members. We nevertheless hope to have the opportunity to welcome you again. Yours sincerely, Jean-Christophe IMBERT, Hotel Manager

AccorHotels certified review
Anonymous Families - 31/01/2018
« Normal and satisfying fast check in »

Fast check in. Polite stuff.good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We want to tell you thank you for this nice summary regarding your time at Ibis Budget Charleroi Aeroport hotel. We are thrilled you found the check in satisfying. Thanks for mentioning the team's politeness and the delectable breakfast. It was a pleasure to count you among us. We look forward to welcoming you again. Best regards, Jean-Christophe IMBERT, Hotel Manager

AccorHotels certified review
Daniel Couples - 30/01/2018
« Uncomfortable »

Bed was incredibly hard. Cleaner came in while we were still sleeping (before checkout time). Both plugs were in bad places. Light in shower didn't work. Extremely expensive for such poor accommodation.

TripAdvisor review
Couples - 03/01/2018
« Warm welcome at Ibis Budget! »

The staff was great - very friendly and polite! Excellent housekeeping - the room was perfectly tidied. Got decent breakfast as part of the deal - being served so early at 4.30 is just perfect for early birds!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veseline, Thank you for this kind feedback concerning your visit to Ibis Budget Charleroi Aeroport. We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the welcome offered by our team. We are happy your room suited you in terms of comfort, cleanliness and warmth. I will pass on your kind comments to our housekeeping department. We are pleased that you enjoyed our delicious range of hot and cold foods at breakfast, and that our breakfast hours were to your convenience we strive to offer a service adapted to our guests' needs. I very much look forward to the pleasure of seeing you both again in the future. Kindest regards, Jean-Christophe IMBERT, Hotel Manager

TripAdvisor review
peterpH3590OE Family - 20/12/2017
« usual IBIS Budget »

Not Excellent but OK, needs improvements Noisy in the corridors, people that stay in budget hotels tend to be loud Not very clean, heating wasn't working well at first windows not closing well either, walls too thin can hear neighbours

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We thank you for taking the time to send us the review of your recent stay. We are sincerely sorry to learn that your experience didn't meet your expectations. We are sorry for any noise disturbances from other guests you may have experienced, please don't hesitate to inform reception so we may act accordingly. We are sorry your room was not quite to your satisfaction, we urge our guests to contact reception at any time to solve this type of problem, also the heating is centrally operated and may have just needed adjusting. We will check your room for this and to make sure the windows close properly. Please accept our apologies and we hope that you will consider returning on a future occasion for a better experience. Jean-Christophe IMBERT, Hotel Manager

TripAdvisor review
matrixadri Couples - 02/12/2017
« Not recomandable »

Lazy staff, rude and not helpfu. Ask for a bus Direction and told there wasn't, but it actually was, just because they told us later they take commission of every taxi they give to the guest. Room smelled like pee,was very dirty, sheets not changed. Staff didn't know how to speak english.we had to walk from the airport to the hotel 45 minutes by foot at night just because they didn't want to give us direction when we called. You have to ring at the parking gate to enter the hotel. If you want food you have to go the snack machine and Pay ridicoulous amount for a chips and soda.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for your feedback. We are sincerely sorry to learn that your experience didn't meet your expectations. You received wrong information. We want to make it clear that we don't receive a commission on the taxi shuttle service because it's not legal. Regarding the catering, we are currently working with a food truck (24h food offer) that offers several burger formulas and even Couscous. Our apologies for the misunderstanding. Yours sincerely, Jean-Christophe IMBERT, Hotel Manager

TripAdvisor review
Family - 28/09/2017
« relaxed to the airport »

perfect location to get in time to the airport in the morning without stress. reception 24/24, 8' taxi drive to airport. Rooms = basic but ok for 1 night. Breakfast offers enough choice. You can leave your car there or go by train and take a taxi to the hotel (20' drive).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniella, Thanks for the time taken to share your pleasant experience with us. We're glad to note you enjoyed our ideal location nearby Charleroi Brussels South airport, very convenient for early departures or overnight connecting flights. We value your mention our shuttle service to and from the airport terminal at any time and at the costs of 8€ for a maximum of 4 person. It's also a big thrill for us to read you appreciated your room and the quality and variety of products we offer at breakfast. Thanks for alluding to the parking and to the reception open 24 hours a day. We are looking forward to welcoming you again. Jean-Christophe IMBERT, Hotel Manager

TripAdvisor review
Family - 19/09/2017
« Super efficient »

Clean, affordable, basic, but everything you need for a short night before an early flight. Near the airport, with possibility to leave your car in the parking, and an organised shuttle service. Polite, helpful and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louisa, Thanks for your nice comment. It's a pleasure to note you enjoyed our ideal location nearby Charleroi Brussels South airport, very convenient for early departures or overnight connecting flights. Thanks for hinting at our hotel's cleanliness. We value your mention our shuttle service to and from the airport terminal at any time and at the costs of 8€ for a maximum of 4 persons. The touching words about the good quality of service and reception will be conveyed to the whole team. See you soon for another enjoyable stay among us. Jean-Christophe IMBERT, Hotel Manager

TripAdvisor review
M4864SSjoannah Family - 05/09/2017
« Nice stay - Comfy Bed - Relatively Inexpensive - Lovely staff »

We stayed 1 nights at IBIS BUDGET Hotel at Charleroi - Great check in staff lovely to deal with and some of the few I have found who speak English - Room small but VERY clean - Bed very comfortable. Swift easy check out with shuttle ready and waiting when we got downstairs. Optional continental breakfast - we did not take advantage but it was a good opportunity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for your feedback about our hotel. We're thrilled to note your stay among us lived up to your expectations. Our building enjoys indeed a prime location, close to Charleroi Brussels South airport. It's also our pleasure to read your room suited you in terms of comfort and cleanliness. The whole team feels rewarded by your kind words. Thanks for referring to our convenient shuttle service. We take note of your remark about the room's space. We remind that all our rooms measure 14 sqm. We are looking forward to welcome you again in the future. Kind regards. Jean-Christophe IMBERT, Hotel Manager

TripAdvisor review
karen2372 Couples - 31/08/2017
« It's a budget hotel ideal for an over night stay »

The hotel is clean and an ideal place for an over night stay. Friendly staff. Vending machine for drinks, ideal light breakfast. The budget brand says it all rooms are very basic. Phone the hotel before arrival to arrange a taxi to collect from the airport €8 per taxi

Our hotel has responded to the review
Our hotel has responded to the review

Dear karen, Thanks for sharing the experience of your enjoyable stay among us. We're pleased to learn you enjoyed our prominent location near Charleroi Brussels South airport. We value your reference to our tasty breakfast buffet, vending machine and hotel's hygiene. Your compliment is appreciated by the whole team. As you mentioned, we offer a shuttle service to and from the airport terminal at any time and at the costs of 8€ for a maximum of 4 persons. We hope to have the opportunity to host you anew. Jean-Christophe IMBERT, Hotel Manager

TripAdvisor review
Solo travel - 06/05/2017
« non smokers lament ;-) »

Staff are very friendly. Handy for the Airport. Rooms are clean but stink of cigarette smoke, which penetrates curtains and soft furnishings. Thanks to air freshener it becomes a nauseous mix of both. The TV remote had had many users and was difficult to switch on and off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, Thank you very much for the time taken to post this review about hotel Ibis Budget Charleroi Airport. Our closeness with the Charleroi Brussels South airport is a great asset reinforced by a convenient shuttle service. We take note of your remarks and are sincerely sorry for the bother caused by the smell of tobacco. Please note that our establishment is completely non-smoking. But sometimes clients are obstreperous. We're studying ways and means to address them. Thanks for complimenting the staff. We look forward to seeing you soon for another stay among us. Jean-Christophe IMBERT, Deputy Manager

AccorHotels certified review
Anonymous Solo - 01/04/2017

Reasonable, although a more obvious route to walk to the airport would have been nice, as it's close enough to walk to the entrance

AccorHotels certified review
Anonymous Couples - 31/03/2017

Nice hotel, good location and friendly staff.

AccorHotels certified review
Anonymous Couples - 28/03/2017

Everything was fine, except the fact that the room was extremely cold and the heat didn't work despite the low temperature outside.

AccorHotels certified review
Anonymous Friends - 25/03/2017

It was quiet, which was really nice. Clean. On one of the beds, there was only one sheet, which was odd that the beds werent completely made. Other than that, it was very enjoyable. The shuttle was wonderful.

AccorHotels certified review
Anonymous Friends - 18/03/2017

Perfect accommodations for flying in the tunnel down the street and flying out of Charleroi airport.

AccorHotels certified review
Anonymous Couples - 18/03/2017

Had all the services someone could need in a hotel and everything functioned perfectly. Great shower cabin!

AccorHotels certified review
Anonymous Couples - 11/03/2017

The reception was very kind with us. The room is OK but the bed is very hard.

AccorHotels certified review
Anonymous Solo - 03/03/2017

Perfect

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