ibis budget Charleroi Airport 1 star

TripAdvisor rating 3.5/5 922 reviews
ibis budget Charleroi Airport
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Room 1

Number of guests
Children's age
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Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free WIFI in the hotel

  • 24 hours reception

  • Closed and secured car park

  • Paying shuttle service

  • Park, Sleep & Fly package available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Shoe shine machine
Catering
  • Breakfast
  • Self-service catering

Hotel location

ibis budget Charleroi Airport

33, Avenue Jean Mermoz
6220
charleroi
belgium

Tel: +3271373632

Fax: (+32)71374467

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CHARLEROI At 2km / 1 miles

  • By plane

    CHARLEROI At 2km / 1 miles

  • By car

    HEPPIGNIES AEROPOLE At 0km / 0 miles

  • By train

    SOUTH CHARLEROI At 13km / 8 miles

GPS :50.474255, 4.482537

Our accommodations

Our rooms at ibis budget Charleroi Airport have a modern and relaxing design. With a flat-screen TV, shower, seperate toilet and free WiFi, our rooms are all you need to enjoy your stay. Children up to the age of 12 stay for free in their parents' room.

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Standard Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Our guest reviews for
ibis budget Charleroi Airport

100% genuine reviews from our guests

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AccorHotels Rating 4.2/5

2,964 reviews

tripadvisor

TripAdvisor Rating 3.5/5

922 reviews

Not terrific but feasible if you have an early flight

Customer review rating 4.2/5

Frank Friends - 01/10/2019 AccorHotels review

The location is good and the breakfast was also good. Disadvantage is that you cannot walk to the airport (too far) and have to take a cab.

Dear Frank, We value your feedback. Thank you for appreciating our varied breakfast and convenient location. While there is a pedestrian route to the airport which takes about 15 minutes, we do recommend that our guests hire our shuttle service to and from the airport terminal to make travel easier and more efficient. We hope to have the opportunity to welcome you again. Best wishes, Jean-Christophe IMBERT, Hotel Manager

Not so well informed

Customer review rating 4.2/5

Xavkat Couples - 30/09/2019 AccorHotels review

Website information highlight that it is possible to let the car during on the parking during the holidays without saying how. So I got it wrong and I had to inspected parking and shuttle.

Dear Guest, Thank you for taking the time to share your review. We are sorry for any inconvenience caused during your stay with us. Our team is always on hand to help with any issues you may have, so please don't hesitate to let us know so we can take appropriate action. We hope to welcome you back. Best wishes, Jean-Christophe IMBERT, Hotel Manager

Very good for the short stay

Customer review rating 4.2/5

Anonymous Couples - 27/09/2019 AccorHotels review

It was easy to walk from airport to hotel along the footpath. The hotel is totally surrounded by a fence. You have to find a car gate, press button and wait for response from the Reception Desk.

Dear Guest, Thank you for taking the time to share your experience with us. It’s great that you had a good stay and that we have exceeded your expectations. We hope to welcome you back in the future. Best wishes, Jean-Christophe IMBERT, Hotel Manager

It was good, exactly what I had been hoping for

Customer review rating 4.2/5

Jonathan Solo - 19/09/2019 AccorHotels review

The check in and check out process was quick and easy, the room was very good. I only stayed one night but it was very well priced. The only negative is that I had to pay 10€ to get from the airport to the hotel and then another 10€ from the hotel to the airport. No sort of shuttle

Dear Jonathan, Thank you for this feedback concerning your recent stay. It’s great that you appreciated our fast check in and check out. We also supply a tariff offer called Park Sleep and Fly which includes the room, the round-trip transfer between the hotel and airport and up to 10 parking days. We look forward to seeing you again in the future. Best regards, Jean-Christophe IMBERT, Hotel Manager

Good hotel for short stay

Customer review rating 4.2/5

Abigaile Couples - 10/09/2019 AccorHotels review

The directions in the airport to get out on foot was not clear. If you're starting point is the airport, go through the covered parking to exit the airport area. Otherwise it will be a maze. Apparently there's also a bus starting from the airport and passing by the hotel, which we learned only later. What also frustrated us is that the gates in front of the hotel did not open when we arrived and left. There is no bell to ring in order to enter or exit. We had to follow cars entering or leaving the parking. Besides that, it was perfect for one night: clean, practical and low budget, of course.

Dear Abigaile, Thank you for taking the time to share your valuable review. We are sorry for any inconvenience caused. Our team are always on hand to help with any issues you may have, so please don't hesitate to let us know so we can take appropriate action. Thank you for highlighting our high standards. We are delighted to read that you found our prices to be competitive. We hope to welcome you back. Best wishes, Jean-Christophe IMBERT, Hotel Manager

Cancelled stay! Hotel informed!

Customer review rating 4.2/5

John M. Couples - 02/09/2019 AccorHotels review

Didn’t stay!

Dear John, Thank you for your feedback. We are sorry that you were unable to stay with us and would like to clarify that, we were not made aware of your intention to cancel your reservation. Yours sincerely, Jean-Christophe IMBERT, Hotel Manager

Prima

Customer review rating 4.2/5

Alex Couples - 26/08/2019 AccorHotels review

Prima

Customer review rating 4.2/5

Guillaume P. Business - 31/07/2019 AccorHotels review

I did stay just a few hours... arriving late leaving early... needed a bed where to sleep a couple of hours, needed a place to keep my car safe, needed it to be cheap. It all met the criteria... more expensive would have been too expensive

Dear Guillaume, Thank you for your review. We are delighted to hear that our hotel was to your liking and that your stay with us was one of comfort. We will be thrilled to welcome you again. Best wishes, Jean-Christophe IMBERT, Hotel Manager

IBIS BUDGET CRL

Customer review rating 4.2/5

Jan Couples - 31/07/2019 AccorHotels review

The stay was good, in accordance with the experience, only there was no airco in the room

Dear Jan, Thank you for reviewing your time at Ibis Budget Charleroi Aeroport Hotel. It's rewarding to know that you had an enjoyable stay. Although we do not currently have air conditioning available, we do have fans which remain effective even during the Summer months. We would have been more than happy to have provided these for you at reception. We hope to have the opportunity to count you among us once again. Yours sincerely, Jean-Christophe IMBERT, Hotel Manager

OK

Customer review rating 4.2/5

Claudia Couples - 29/07/2019 AccorHotels review

I haven’t noticed any A/C in the room.

Dear Claudia, Thanks for taking the time to post feedback on your visit to our hotel. We provide ventilation in our rooms to freshen the air and guests can open the window if needed. We hope to have the pleasure to welcome you one more time. Jean-Christophe IMBERT, deputy manager Jean-Christophe IMBERT, Hotel Manager
Customer review rating 4.2/5

Kasia Families - 23/07/2019 AccorHotels review

Good, but the shower door were not closing properly.

Dear Kasia, Thank you for taking the time to send us your review. We are glad to know that overall you had a positive experience with us. However, we regret that you experienced an issue with your shower facilities; we encourage our guests to notify our team of such issues at the time, so we can take corrective action. Our reception team members are always available to be of service day and night, as your satisfaction is our top priority. We look forward to seeing your again in the future. Kind regards, Jean-Christophe IMBERT, Hotel Manager

Excellent

Customer review rating 4.2/5

Nathalie Solo - 23/06/2019 AccorHotels review

Excellent service and very clean roon. Great value for money

You get what you pay for

Customer review rating 4.2/5

Michel Solo - 23/06/2019 AccorHotels review

The room was clean and in a very good condition. It was very small though and the tap was sqeezed into a corner which made it a bit uncomfortable to use. But nothing unexpected for the price of the room. The staff was friendly and helpful. The worst experience though was the food. The only food option is a dispenser with microwaveable food and a set of microwave ovens on the side. I tried it and regretted eating it. It would have been better to take the car and drive to one of the few restaurants around.

Dear Michel, Thank you for sharing your review. It is nice to know that you were pleased with the cleanliness and general standard of your room. We would like to believe that our rooms are reasonably sized as they can each comfortably accommodate two adults and a small child. We are however sorry to hear that the food options offered were not to your liking. Though we are an Ibis budget hotel and so do not have a restaurant, it is always possible to access a listing of close by restaurants at reception. Nevertheless, we are delighted that you found our team to be helpful and professional. We hope to have the pleasure of welcoming you again. Kind regards, Jean-Christophe IMBERT, Hotel Manager

Excellent

Customer review rating 4.2/5

David O. Solo - 22/06/2019 AccorHotels review

Good night's sleep

No hot water in morning

TripAdvisor rating 3.5/5

Y3713WFrobertr Couples - 21/06/2019 TripAdvisor review

We know this hotel having stayed many times. This was bad though as there was no hot water at about 8am. Went to breakfast and still none at 9.30. Did complain to desk who said that engineer had been already but as we walked away heard her call and report the problem. Not good.

Dear Guest, Thank you for taking the time to share your experience with us. While we regret that there was an issue with the availability of hot water during your stay, we have noted your comments and will certainly be addressing our reception team regarding this matter. Though it was an unforeseen circumstance which we did our best to have resolved as soon as possible, we regret if you experienced any discomfort as a result. We hope to have the opportunity to welcome you back in the future. Best regards, Jean-Christophe IMBERT, Hotel Manager

Good for the price

Customer review rating 4.2/5

Cecil Solo - 19/06/2019 AccorHotels review

Clean and minimalist. Just what you need before or after a flight

Above our expectations

TripAdvisor rating 3.5/5

patcarr115 Couples - 19/06/2019 TripAdvisor review

We booked this hotel by mistake as usually we would never use Ibis Budget. The gentleman at the reception desk was particularly welcoming and friendly. The room was basic but clean and functional. The hotel was absolutely fine but we will stick to our usual choice of Ibis/ Mercure in future

Dear Patcarr115, We thank you for sharing your experience with us. Thank you for your kind words about our team members. We hope to welcome you again in the future. Best wishes, Jean-Christophe IMBERT, Hotel Manager

bad attention

Customer review rating 4.2/5

Lluis Families - 11/06/2019 AccorHotels review

We arrived late and tired and we didn't have room. It was given to another person. We had to wait more than 20 minutes to get a room. When we finally got the room one of the beds wasn't made. And after all, you wanted to charge us taxi service and breakfast, when we didn't used... So, we are not satisfied with the experience.

Dear Lluis, Thank you for taking the time to share your review. We are sorry for any inconvenience caused. Regarding the room, we assure you that such incidents rarely occur. We assure you that all our charges are transparent and we do not charge any extra from our guests. However, we have taken note of all your remarks and passed it to the relevant department. We hope to welcome you back. Best wishes, Jean-Christophe IMBERT, Hotel Manager

Expectations and experience pretty much in balanceren.

Customer review rating 4.2/5

Pol V. D. W. Friends - 03/06/2019 AccorHotels review

Had a good night's rest. Bed was rather hard, but that's ok with me. Shuttle service to and fro from the airport was ok. Thought though that the price for parking + shuttle would not have been so high, but well...

Dear Pol Van, Thank you for writing this comment about your stay. It is satisfying that you enjoyed your stay. We wished you had contacted us at the time regards to your bed as we would have found a comfortable solution. I do hope to welcome you back on a future visit. Kind regards, Jean-Christophe IMBERT, Hotel Manager

Convenient but lack of access to food outlets nearby

Customer review rating 4.2/5

Swathi Families - 02/06/2019 AccorHotels review

Was very convenient and confortable and the staff were extremely helpful and nice. Only problem was the unavailability of food outlets within walking distance around the hotel

Dear Swathi, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We are sorry for any inconvenience caused. We hope to welcome you back. Best wishes, Jean-Christophe IMBERT, Hotel Manager
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