Hotel - ibis budget Berlin Alexanderplatz
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Berlin Alexanderplatz

4.0/5 1,770 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Free Wi-Fi access in rooms and public area. Use of internet terminal for a charge.
  • Paying parking.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 157 rooms
  • 16 rooms for people with reduced mobility
    • Remote control TV
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.3/5 AccorHotels Rating 2,827 reviews

Our guest reviews for ibis budget Berlin Alexanderplatz

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,770 reviews
Anonymous Business - 08/10/2018 AccorHotels certified review
« Functional but comfortable »

Comfortable bed, nice shower, clean room but the towels were not good - old & worn, please provide softer ones. The staff was friendly and efficient. Breakfast was very good value for the price I paid.

Phil B. Couples - 06/10/2018 AccorHotels certified review
« Ok »

Clean nice staff was kept awake 1 night because floor 9 is private floor playing music loud

Tommy J Solo travel - 05/10/2018 TripAdvisor review
« Friendly & helpful staff »

Great place for short stay near the Alexanderplatz area... Staff was accommodating with early check-in as I had a long morning flight in... Staff was helpful in recommending places to shop for an item i was looking for and provided good directions

Krm Couples - 04/10/2018 AccorHotels certified review
« What I expected »

Good were able to check in early (although only needed to leave suitcase - having access to the room was welcome bonus p

Amanda G. Friends - 03/10/2018 AccorHotels certified review
« Great location in Alexanderplatz. »

It’s a no frills hotel close to Alexanderplatz. Staff was nice. I was super fortunate that there was someone manning the front desk when I arrived at 2 in the morning. There isn’t always someone there, so if you need anything or forget you key code you might be in trouble.

Daniel Business - 27/09/2018 AccorHotels certified review
« Fine »

It is what it is. There was a loud metallic noise every time the toilet door closed, apart from that: Fine.

Eva Business - 24/09/2018 AccorHotels certified review
« Director of Psychology Division/ Assistant Professor »

It was really nice, staff was very helpful and polite. The room was tidy and clean. Overall very good experience.

Anonymous Solo - 23/09/2018 AccorHotels certified review

for a budget hotel it was fine and was a good as long as you aren’t planning on spending much time in the room.

Annebelle V. H. Friends - 20/09/2018 AccorHotels certified review
« Just what we needed! »

It was perfect, it was close enough for us to visit all the sites walking around! We only required a place to just rest a little during the day and slee at night and it just perfect for that, especially if you don’t plan on staying in the room during your stay :)

Emilia Couples - 20/09/2018 AccorHotels certified review
« Terrible »

Very disappointed. 1. After the first night stay in the room my partner came up in a rash and swelling on his face. He is allergic to cats and since pets are welcome in the hotel I called to inquire if pets had stayed in the room previously and if it would be possible to change room. The person who picked up the phone seemed really annoyed to get this call, kept rudely complaining that he did not understand what I was saying, even though I explained very slowly and very politely what had happened. He very rudely refused to help in any way or solve this situation. This left us very upset and disappointed. 2. The room was not in the most clean. One of the sheets had a pink stain on it and nothing smelt clean or freshly washed. We did not complain because of the horrible treatment we received at the other complaint we made. The bed was very uncomfortable, the mattress was like paper and curved. 3. At night when we returned to the hotel we felt very unsafe. There were many lowlifes hanging outside the hotel and inside the lobby drinking alcohol and shouting. There was no one at the reception and there was no sign of security guards anywhere. We felt very afraid and tried to get to our room as quickly as possible and someone followed us in the elevator. Very unsettling and as a result we didn't sleep well cause we were concerned about what was going on outside. Terrible experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear AIMILIA B., Thank you for taking the time to tell us about your experience at the ibis budget Berlin Alexanderplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our reception is open for 24h and you do not need fear anytime. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Jödicke Manager

Denis Solo - 16/09/2018 AccorHotels certified review
« very nice hotel with all basic needs »

very nice hotel with all basic needs, bed, table, private toilet/shower, clean and neat

Business T. Business - 16/09/2018 AccorHotels certified review
« Depressing »

The room is cold both in decoration and climate. The air condition was only turned on the third day.

Evgeny Solo - 12/09/2018 AccorHotels certified review

Too expensive. The hotel is okay, but should not cost more than 60 Euros per night.

drtonyhobbs Friends getaway - 09/09/2018 TripAdvisor review
« OK - with a problem »

I don't normally stay in budget hotels but was part of a small group. I therefore didn't have any informed expectations, but anticipated basic. The hotel was even more basic than I had anticipated, but perfectly clean and adequate for a short stay. (Unpacking would have been problematic.)However, what I presumed to be a reoccurring electrical fault (room lights flashing, unable to turn them off) at four in the morning made the first night a bad experience. (No, I hadn't had anything to drink!) And with no room 'phone, reporting the problem was difficult. The hotel staff were unable to identify the problem and moved me to another room willingly enough, but offered no compensation for a ruined first 24 hours.A serious problem inevitably colours any review, so in fairness I ought to emphasise that if one is looking for little more than a bed in a small, clean room, then the hotel is fine.

R.b. Couples - 06/09/2018 AccorHotels certified review
« Practical »

Good distance to Alexanderplatz. Room functional but could do with more hanging space. Beds comfortable. Very noisy with building works nearby which is hopefully only temporary.

Philip M. Couples - 06/09/2018 AccorHotels certified review
« Decent hotel with clean room. »

It was all right. Room was clean and location was good.

MariaM13282 Friends getaway - 06/09/2018 TripAdvisor review
« 3 nights in Berlin »

Hotel located just in a few minutes away for Alexanderplatz. Very friendly staff. Good value for money. I didn't try beakfas, so couldn't comment it. Please change review option - there shouldn't minimum characters. Not every one would like to write long review, so you will loose those ones, who doesn't want to write long.

D Solo - 31/08/2018 AccorHotels certified review
« Good location and helpful staff »

It was very good

Maggie D. Families - 29/08/2018 AccorHotels certified review
« Very good very basic »

Good

Jamie Couples - 28/08/2018 AccorHotels certified review
« Couldnt fault it »

Wonderful, thankyou. First class location, service, quality.

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