ibis budget Berlin Alexanderplatz

The room was great but the staff were incredibly rude refusing to speak English despite us explaining we knew little German and we're told we should know it. We received hostile treatment for just havingredients british accents.

Third time now; always consistent service with good central Berlin location.

A good place to stay for those on a budget in Berlin Mitte.

Ibis provides just-sufficient facilities at bare-minimum costs and that's the main reason I liked it. The best part I discovered and I admire this time is that I was able to leave my baggage at the hotel after I checked out, and then freak out in Berlin for the whole day! Then picked the baggage at evening and proceeded to my next destination. One thing not very good - the WiFi instructions were insufficient to connect to WiFi. Incidentally I had large data plan on mobile so I did not bother, but that's the only thing I am rating it a bit low. (Otherwise I would have rated it at 9)

Our stay was quite pleasant. Rooms are basic but very clean. Breakfast is available on request but the Ibis is that central that you can easily walk into the centre for a breakfast in one of the bakeries, which we did. All in all would book it again.

Great hotel. Comfortable. Wouldn't allow a late check out, but otherwise great.

The hotel is in a very good location.Rooms are comfortable with basic facilities .Hotel overall was clean and helpful staff .

it was ok

Like I said, I have no complaints, the staff was nice, the room was clean.

Easy checkin, room clean with adequate space for myself. Staff very helpful and friendly, with good breakfast options. Would definitely stay here again.

As good as I have expected. I often use ibis budget hotel network.

My room was with a bad smell when I arrived, but was not that terrible. I thought that perhaps it would go away and I didn't complain. Actually, I was extremely busy, so I just arrived and left my things on the room to go to a meeting. I went back to the hotel very late at this first night. The smell was still not good, but as we were tired, we didn't bother to complain. The day after we went out in the morning and came back to the hotel in the afternoon. I don't know why, perhaps because the weather, the bad smell got worst, completely unbearable. I went to the reception to ask a solution and change rooms and the person who answered me was not helpful or kind. He said that as I did not say that before he could not do anything. That he didn't have anything available. I told him that the sign outside the building was saying differently. Just after, I reminded him that he was a professional and should treat me better because I was a guest, he decided to call the manager, who apparently did not put any obstacle to me changing rooms. At the new room, everything was okay.

Quite allright hotel. Clean and functional