Hotel - Mercure Luxeuil Les Bains Hexagone Hotel
Mercure Hotel Mercure Hotel

Mercure Luxeuil Les Bains Hexagone Hotel

3.5/5 206 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Porter

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Massage (Nearby)
    • Tanning salon (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Paying)
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Boules/petanque (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19.00-22.00
    • Opening hours : Week-end 19.00-22.00

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

Choose from the different room categories available: Standard Room, Superior Room overlooking the garden or Privilege Room offering a wider range of services.

  • 50 rooms
  • 18 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • Minibar
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 666 reviews

Our guest reviews for Mercure Luxeuil Les Bains Hexagone Hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 206 reviews
O H. Families - 05/07/2018 AccorHotels certified review
« Satisfactory; personnel very helpful. »

Comfortable - even though the room was rather compact.

Alessandro C. Business - 02/07/2018 AccorHotels certified review
« Wonderful Stay in Luxeuil Les BAINS @ Hexagone Mercure for more than 1 month (March/June) »

People at the reception and at the brasserie/restaurant, Gregory, Amelie and Johana were impressively kind and always with a positive attitude vs the customers. It was really a friendly environment with very professional people

V. B. Couples - 11/06/2018 AccorHotels certified review

Good location, friendly personnel but capacity (n°people) too low for a fully booked hotel (Les 3 Ballons)

D. Couples - 03/06/2018 AccorHotels certified review
« On the edge »

We had not made a reservation. We received a 'superior' room at a higher rate. It was not explained why. The room was on the quiet side of the hotel, most remote from elevators and stairways on the ground floor. The room was warm, there was no air conditioning and as it was on ground floor, we could not sleep with the window open. So it was a really warm (and humid) night. The quality of the WiFi was poor (most remote room on the ground floor). The breakfast was ok.

Jeuissen Couples - 11/05/2018 AccorHotels certified review
« Genial »

Personnel pro servible. Chambre impeccable. Dinr prft

Couples - 05/04/2018 TripAdvisor review
« Stay Away »

We booked a premium room. On arrival this room wasn't ready and nobody off the personel was really intrested to make this room ready. So they gave us the smallest rooom they could find. After complaining they would give us 5 euo as this was to them the difference in price. The next morning we had the complain again and then they would see there mistake and offered us a decent copensation. The staff at hotel couldn't care less. teribble hotel

Anonymous Business - 10/03/2018 AccorHotels certified review

Nickel

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Luxeuil-les-Bains Hexagone. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Emmanuel MINETTE Directeur

Anonymous Couples - 28/11/2017 AccorHotels certified review

Room was clean, but shower water remained long time in the shower cabin and came nearly over the edge, room 102. Late evening dooropening hour was perfect for us. Breakfast was OK, except for the baquet it tasted like it was from Sunday morning instead of fresh. Staff was very friendly.

Groupon Couples - 03/10/2017 AccorHotels certified review
« CORRECT »

HOTEL TOUT A FAIT CORRECT PERSONNEL PROFESSIONNEL

Lee P. Solo - 31/08/2017 AccorHotels certified review
« Tranquility and professional welcoming competence of staff »

I was very pleased to be a quest in this hotel. In particular the staff were very professional and helpful. I had booked an evening meal which upon on arrival discovered did not have a vegetarian option. Fortunately the staff were willing and kind enough to modify their menu options to formulate a vegetarian supper for me. I would also recommend the hotels suburban location as it provides pleasant opportunities for an evening walk after supper.

Traveller Families - 03/08/2017 AccorHotels certified review
« solid »

good hotel, room a bit narrow and the matrass of the bed a bit very soft, bathroom was very good, all working well, good breakfast, nice brasserie for dinner as well as bar

Anonymous Business - 27/07/2017 AccorHotels certified review
« No shower curtain, non smoking room was very smoky, got wrong room type »

The rooms are old but that's OK for me, what is not good is missing shower curtains. I was really disappointed that you do not enforce a no smoking rule. Your receptioninst told me this happens all the time. This is not acceptable I think. I have Asthma and it is really bad when this happens. I was out in a Twin bed but at least there was a solution. Also why no Cappuccino at breakfast?? Your Nespresso machine has a milk steamer just staff needs 5 minutes training.

Anonymous Couples - 20/04/2017 AccorHotels certified review

Super hotel

Anonymous Families - 25/01/2017 AccorHotels certified review

Staff are good and helpful but facilities like showers need to be maintained regularly ( shower base leeks badly and lots of towels are used to keep floor dry )the other room had no shower curtain over bath , it is in your interest to help keeping floors dry !!! Wash Basins are often blocked ( every stay we encounter the same problem).The door of the room could not lock but was attended to when reported.

Anonymous Solo - 19/12/2016 AccorHotels certified review

A convenient location and a good restaurant, but the quality of room 107 was not what I would expect from a Mercure hotel

Anonymous Business - 17/12/2016 AccorHotels certified review

I am used to this hotel now but can't see I like it. It is very basic for a Mercure. Food is average yet pricey (breakfast and brasserie) - only upscale restaurant was great. Comfort in room in below standard. Rooms are really small and poorly lit.

Anonymous Couples - 26/09/2016 AccorHotels certified review

Extremely pleasant . Staff very good, friendly and helpful. rooms well maintained and cleaned. parking facilities very good.

Anonymous Families - 22/09/2016 AccorHotels certified review

Every thing was as I expected it to be

Anonymous Families - 08/06/2016 AccorHotels certified review

All went well

Anonymous Families - 06/06/2016 AccorHotels certified review

TRES SATISFAIT HOTEL AGREABLE, PERSONNEL HYPER SYMPA ET TRES SERVIABLE

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