Hotel - Mercure Canberra
Mercure Hotel Mercure Hotel

Mercure Canberra

4.0/5 1,953 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI access (Paying)
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 22:30
    • Opening hours : Week-end 06:00 - 22:30

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Modern and comfortable, yet stylishly graceful, guest rooms at Mercure Canberra manage to retain their traditional charm while providing all the modern conveniences. Guests staying at this heritage-listed Canberra hotel can choose from a variety of accommodation types, with Superior and Deluxe options available. Each room is spacious and well designed, with all the essentials and a few little luxuries. Rooms feature a modern ensuite, air conditioning with manual temperature control, a work desk and a TV.

  • 129 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 33 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Printer
    • Computer
    • Fax machine
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 6,113 reviews

Our guest reviews for Mercure Canberra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,953 reviews
Rosalie R. Solo - 12/11/2018 AccorHotels certified review

Nice quiet stay with friendly and polite staff.

Anonymous Couples - 12/11/2018 AccorHotels certified review
« relaxation »

Terrific, great location, very quiet , easy parking, excellent choices for sustenance, very friendly helpful Staff.

L J. Families - 11/11/2018 AccorHotels certified review
« Pleasant Stay. »

Our room was very comfortable & provided us with all amenities for a pleasant stay. The staff were exceptionally good. They were friendly, helpful & efficient. We have no complaints at all about our accommodation, however we were extremely disappointed with the restaurant. The breakfast was really bad, not much choice and food wasn’t replenished when it ran out. So many guests were continually asking for things it was almost funny. The coffee was not hot & tasted dreadful, there was no sugar or spoons so again it was a long wait to get those replenished. Dinner was overpriced & menu selection poor. We would stay at the Hotel again but would not use the restaurant.

Rochelle Solo - 11/11/2018 AccorHotels certified review
« Pleasant »

Very nice and relaxed, close to everything

Kenneth R. Families - 11/11/2018 AccorHotels certified review
« Everything was ok only it didnt have enough towels and bed linen and pillows in the room. »

It was fine staying with you

Neil Couples - 11/11/2018 AccorHotels certified review
« Thoroughly enjoyed our stay! »

Lovely room, great dinner and breakfast and perfect location - close to War Memorial.

Anonymous Families - 10/11/2018 AccorHotels certified review
« Fulfilled my expectations. »

Room spacious, clean & comfortable.

Helen L. Couples - 10/11/2018 AccorHotels certified review
« Comfortable and efficient »

Renovated and comfortable stay. It is one of our favourite hotels in Canberra. Old world feel with beautiful garden and modern facilities. Staff are friendly and efficient. Check in is quick. The rooms are large and the bed very comfortable. Restaurant, bar and cafe facilities on site.

Rob Couples - 09/11/2018 AccorHotels certified review
« Friendly staff and good location. »

Great parking at the front of the hotel. The staff were very friendly and helpful. Dinner in the restaurant was very good and the service staff were very good and friendly.

Christopher Families - 09/11/2018 AccorHotels certified review
« very good »

the room we had was fantastic and lots of room my only issue was there should be a few pay tv stations fox sport 1, 2 and 3 other than that all good we will stay again

Peter C. Couples - 09/11/2018 AccorHotels certified review
« Fantastic »

Very relaxing great service restaurant great food and lovely breakfast all round a great time was had.

Marc S. M. S. S. C. T. S. Couples - 09/11/2018 AccorHotels certified review
« Very pleasing »

The staff were friendly. Rooms are roomy, tastefully decorated and extremely quiet. The bar staff were very good and the selection of beers were great. Really enjoyed the graft cider on tap. Food in the area of the bar was good value and plenty of it. Would recommend booking in for the breakfast, a great way to start the day before exploring Canberra. Chose this acccommodation due to close proximity to the War Memorial but would stay again when visiting Canberra.

Business - 09/11/2018 TripAdvisor review
« Great Stay in Canberra »

Whilst this is an older hotel, the rooms are very well appointed and spacious. The location is very convenient and the staff are excellent. For business travellers, this is definitely one of the better hotels in Canberra.

Peter Couples - 08/11/2018 AccorHotels certified review
« A nice welcoming hotel »

Very relaxing place with friendly staff. Food was good quality and reasonably priced. I used the exercise room but it’s really just a small room with a few machines and a weight rack rather than the advertised ‘gym’.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I understand your comment about the gym and while you are making a very good point, I will mention some idea of improvement to my department head. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Raphael Bagnaud Assistant Manager ,

Maureen H. Couples - 08/11/2018 AccorHotels certified review
« A very pleasant experience in every way - comfortable bed and good food, together with excellent service »

I have stayed at your hotel a number of times and have always enjoyed the experience. The only suggestion I would make, particularly as I am of advanced years, is that there should be a small railing in the shower as well as a non-slip mat. A railing is really a help no matter what age you are. At the moment there is nothing to hold on to if you are unsteady on your feet, as I am. Apart from that, I have only praise for the comfortable bed and pillow, good food and excellent, friendly service. I will certainly stay again when next in Canberra.

Andrea Couples - 08/11/2018 AccorHotels certified review

Great. Good spot. Friendly staff. Good accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea, Thank you for taking a few minutes to answer our customer survey. The hotel is indeed really well located at equidistance of the civic and the war memorial. Thank you again for choosing Mercure Canberra and we wish you a wonderful weekend. KJind regards, Raphael Bagnaud Assistant Manager

Anonymous Families - 08/11/2018 AccorHotels certified review
« Fantastic »

Everone was lovely and helpful. Room upgrade really appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea, What a pleasure to see that you have appreciated the room upgrade. On that note thank you for joining the Accor family and we hope to see you again within the accor hotel chain. Thank you for highlighting the hotel staff and the great service provided during your stay. Kind regards, Raphael Bagnaud Assistant Manager

P. D. Couples - 08/11/2018 AccorHotels certified review
« Loved it. Great historic hotel with fantastic food. »

Wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., Thank you for taking the time to write us a comment. It is a pleasure to see that you have enjoyed the old fashion style of the building as well as the food and the overall facilities of teh hotel. Thank you again for your review and we hope to see you again soon. Kind regards, Raphael Bagnaud Assistant Manager

Couples - 08/11/2018 TripAdvisor review
« Charming Hotel »

This is always a wonderful place to stay however this time my husband was in the Canberra Private hospital and I had to stay at the hotel for 5 nights. The staff were wonderful to me. I had to be in and out to the hospital and the staff were great in keeping me comfortable. They could not do enough for me and for that I will be forever grateful.

Robyn O. Couples - 07/11/2018 AccorHotels certified review
« Very Good Hotel and Staff »

Very well managed Hotel, the staff are helpful & professional, Breakfast was excellent & rooms are clean & roomy (& the upgrade is always appreciated)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn, Thank you very much, Robyn, for coming back to Mercure Canberra. It is a pleasure to look after our loyal customer and giving an upgrade when the availability of the hotel allows it. Thank you for highlighting the great service and professionalism provided by the staff. Thank you again for choosing Mercure hotel and we hope to see you again soon. Kind regards, Raphael Bagnaud Assistant Manger

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