Hotel - Mercure Canberra
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Mercure Hotel

Mercure Canberra

Corner of Ainslie  and Limestone Avenue 
2618  BRADDON
AUSTRALIA

1,726 reviews
TripAdvisor Rating Based on 1,726 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI access (Paying)
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Fitness centre
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI access (Paying)
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 22:30
    • Opening hours : Week-end 06:00 - 22:30

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Modern and comfortable, yet stylishly graceful, guest rooms at Mercure Canberra manage to retain their traditional charm while providing all the modern conveniences. Guests staying at this heritage-listed Canberra hotel can choose from a variety of accommodation types, with Superior and Deluxe options available. Each room is spacious and well designed, with all the essentials and a few little luxuries. Rooms feature a modern ensuite, air conditioning with manual temperature control, a work desk and a TV.

  • 129 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 33 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Printer
    • Computer
    • Fax machine
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,300 reviews

Our guest reviews for Mercure Canberra

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,726 reviews
AccorHotels certified review
Patricia G. Families - 15/07/2017
« Lovely  »

Very helpful staff

AccorHotels certified review
Anne Families - 15/07/2017
« Disappointing »

We have stayed at the Mecure/Olims etc etc when visiting Canberra for over 10 years. This was the most disappointing of all our stays. It was the first time we had been asked to pay $10.00 for parking which we found offensive and the standard of cleanliness in the room was below what we expect from this hotel. We had persuaded family members to try the Mecure on this visit and were a little embarrassed at both of those aspects.

AccorHotels certified review
Steven P. Families - 14/07/2017
« Great service and environment »

It was great to finally find a hotel that is pet friendly. Having breakfast with my pet indoors is a joy!

AccorHotels certified review
Lan C. D. Families - 14/07/2017
« Very pleasant. Very good service on arrival and checkout buy reception staff »

I would stay here again and recommend to friends.

AccorHotels certified review
Petra W. Families - 13/07/2017
« Comfortable and homely. »

I really love staying at the Mecure because it is a warm and friendly hotel with open spaces in the courtyard. Lovely open fire and plenty of cosy areas to sit and have a drink. It is our go to hotel when we spend the afternoon with our grandson.

AccorHotels certified review
Kelly R. Couples - 12/07/2017
« Lovely building in good location, but in need of repair and the hallways were freezing. »

Our room was comfortable, however our sheets appeared not to have been changed. We had to phone to have them seen to. Bed was saggy and had an uncomfortable join in the centre. Also, a large drip of water landed on my face as we walked down the corridor to breakfast, from a bulge in the ceiling. Has the potential to be a great hotel. But not there yet.

AccorHotels certified review
Arthur L. Couples - 12/07/2017

Our experience was very enjoyable - the welcome, the room, the breakfast, the location all met our expectations. My one concern was that when I checked out my bill had three different rates on for Friday, Saturday and Sunday nights. Just curious about that. Our bathroom did not have any ventilation which meant the steam fogged up the mirror and the floor was slippery. Our TV remote was faulty - didn't work very well at all - didn't follow up with the concierge because it was only on the last night that we used the TV. Our coffee powder was not refreshed when the room was serviced so we had to get more from the desk.

AccorHotels certified review
Brad Families - 12/07/2017
« Awesome experience, with a large dog! »

From start to finish, my family and I had a great time from being welcomed and accommodated with our large family dog.

AccorHotels certified review
Anonymous Families - 12/07/2017
« No hassle check in and check out. Front staff were lovely.  »

Staff great, hassle free check in and out, rooms slightly outdated so glad I only paid minimal price through scoopon. Only problem I had was I left my charger in the room plugged under the tv in the power socket and I sent two emails but no reply so I called to have them tell me it was not there and the cleaners said there was nothing. My son and I know 10000% I left it there and am extremely disappointed someone is being dishonest.

AccorHotels certified review
Gb Families - 11/07/2017
« friendly greeting, nice room, "ok" cleanliness »

Veru freindly and warm reception upon arrival. Efficient checkout. breakfast understaffed (appeared to be a full house with tables uncleared and struggles keepijg up with turnover of tables). Bathroom toilet seat unclean on arrival - discovered after sitting on it - not particularly pleasant experience in that regard.

AccorHotels certified review
Anonymous Friends - 10/07/2017
« Confusing »

I booked four rooms for a group of friends. When some arrived some rooms were paid for some had breakfast included some did not. Although if booked them all through accor website in what I remember as an identical way. I was embarrassed and confused over what happened.

AccorHotels certified review
Allan....melbourne Couples - 10/07/2017
« Pleasant and relaxing »

Although the stay was brilliant, with the great friendly staff where nothing was too much of a problem, the only issue was in the dinning room with the tables near the coffee machine. When anybody walk past the table would bonce as thou the floor boards had no support under them, really frustrating whilst trying to eat.

AccorHotels certified review
David Families - 10/07/2017
« Drip pricing. Avoid! »

I booked and paid in advance for a room for two adults and a child. When I arrived at the hotel, the staff member tried to charge me an additional 40 dollars for the child to be allowed to sleep in a bed! The staff acknowledged that the booking included a child yet somehow hesitated to provide the child a bed. This is clearly a case of drip pricing and I hate to think how many customers have just given up and paid the extortion fee just out of fatigue. That's all before the staff even mentioned that wifi and a carpark for the night would be an extra $24! Be very wary of this hotel. The price you pay up front for the booking may be just a fraction of what you'll end up paying if you actually want to spend the night there.

AccorHotels certified review
Michelle B. Business - 09/07/2017
« Good for business stays »

Great bed, great shower, great TV (size and clarity)...overall a good stay. Only let down by a couple of minor things (no tissues or shower cap)

AccorHotels certified review
Gary P. Families - 09/07/2017
« All the staff at the hotel was very helpful and friendly which made our stay a pleasant one. »

We had a good stay, the only problem we had was getting reception on the TV one evening, which was fixed by one of your staff.

AccorHotels certified review
P W. Couples - 09/07/2017
« Acceptable but for the price I would expect nothing less. »

I have already reported that the sliding door to the bathroom was both loud and difficult to open and close. The remote control for the tv probably required a replacement battery.

AccorHotels certified review
Nicole N. Families - 09/07/2017
« Comfortable stop over and friendly staff »

Lovely welcoming desk staff and comfortable room, fabulous having the bistro in the same building for a quick family dinner. Breakfast was fabulous.

AccorHotels certified review
Denise S. Couples - 09/07/2017

Great

AccorHotels certified review
Steve Families - 08/07/2017
« Good location - nice hotel »

Friendly service. Really nice guy on reception - so enthusiastic and welcoming. I'm really writing the review because of him.

AccorHotels certified review
Anonymous Business - 07/07/2017
« Average »

Average, but I'm also mindful of how much I paid for my room (~$150). Check-in was prompt and easy, room (305) was fine and what I expected. The air-conditioner was making an odd noise and not very quite. It wasn't blowing as hard I would expect when the fan was on full. Especially as the room was freezing when I walked in. It would be good if the TV had a HDMI plug in so I could use my own device on the big screen. Paying $16.95/$34.95 for movies was annoying given I can go to the cinemas and its cheaper. Some of the hotels I frequent more in Canberra offer free movies (QT, Realm, Burberry). Room service was quick but was mostly luke warm, tasted good though! The shower head bracket was cracked so the shower head was limited in its position. I wasn't offered cheap breakfast on check in which most other hotels in Canberra do. So paying full whack was a little annoying. Overall was value for money and would probably return.

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