Hotel - Mercure Canberra
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Mercure Hotel

Mercure Canberra

Corner of Ainslie  and Limestone Avenue 
2618  BRADDON
AUSTRALIA

1,727 reviews
TripAdvisor Rating Based on 1,727 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI access (Paying)
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Fitness centre
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI access (Paying)
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 22:30
    • Opening hours : Week-end 06:00 - 22:30

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Modern and comfortable, yet stylishly graceful, guest rooms at Mercure Canberra manage to retain their traditional charm while providing all the modern conveniences. Guests staying at this heritage-listed Canberra hotel can choose from a variety of accommodation types, with Superior and Deluxe options available. Each room is spacious and well designed, with all the essentials and a few little luxuries. Rooms feature a modern ensuite, air conditioning with manual temperature control, a work desk and a TV.

  • 129 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 33 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Printer
    • Computer
    • Fax machine
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,321 reviews

Our guest reviews for Mercure Canberra

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,727 reviews
AccorHotels certified review
Debbie Families - 18/07/2017
« Overnight stay in Canberra »

Pleasant stay at the Mercure. We didn't stay in the room much as we were there to visit Canberra's attraction such as the war memorial and Questacon. Our interconnecting room request was granted which was much appreciated. Room size was ok for our purpose and nice, big bathroom. Room itself was dark with old furniture so replacing a few items would spruce up the rooms more.

AccorHotels certified review
Kit Business - 18/07/2017
« Kit »

Ok, I was staying for a business meeting on the night I arrived I was welcome by front desk staff member who was friendly, I was not told that the hotel had upgraded me to a loft room it wasn't until I opened the room door that I found that I had to climb up stairs to go to the bathroom & bed. As it was late I also call room service only to be ask if they could call me back which they didn't do. So when I check I ask why I had not been call back only to be told that they had forgotten was the person was so busy running around the hotel not a look.

AccorHotels certified review
Scott K. Couples - 18/07/2017
« Staff were great and we really liked the room.  »

Very happy with the food in the bistro. Liked the garden. Staff were very helpful and friendly.

AccorHotels certified review
Gavin Business - 18/07/2017
« Business meeting canberra »

fine

AccorHotels certified review
David M. Families - 18/07/2017
« Room and staff were great. Bistro food was appalling and over priced!! »

The room was great and the front desk staff were great and very accommodating. The Bistro food was bland and over priced ($40 for a steak ). I have had better meals for halve the price at the local pub We also watch other customer return their food time and time gain

AccorHotels certified review
Dean Families - 18/07/2017
« Big Thanks - Friendly and Helpful - Best family trip so far »

We've stayed with the family in Canberra before but this time with Mercure, the staff have over delivered with their friendly attitude and helpful service. They helped out with local knowledge as well as room service accommodations for the family. Big thanks

AccorHotels certified review
Cb Couples - 18/07/2017
« Lovely hotel, great location, friendly staff »

Love the old style buildings and warm fires. Very friendly receptionist. Beautiful courtyard outlook, large room, very clean, huge comfortable bed.

AccorHotels certified review
Anonymous Families - 17/07/2017
« Fantastic! Wouldn't mind to stay there again. »

Staff are nice and friendly, buffet breakfast was great, has many choices. Our room was clean and comfortable. Location is good as it is within the walking distance to the AWM, the CBD as well as short distance (by car) to the other tourist landmarks.

AccorHotels certified review
Anne C. Couples - 17/07/2017
« The hospitality of the staff made for a pleasant weekend away. »

We were welcomed by the lovely bubbly Karen. The accommodation was great. The staff were even greater and greater than that was the food in the dining room.

AccorHotels certified review
Christopher H. Couples - 17/07/2017
« Satisfactory overall »

A satisfactory stay was let down by the air conditioning. The air conditioning was not switched on when we arrived and then took a considerable time to heat up the room

AccorHotels certified review
Matt Families - 16/07/2017
« Pleasant Overnight Stay »

Room was tidy, staff were ok, wouldn't say that the full team was bursting with enthusiasm. Also was not particularly happy about the car parking charge. Ate at the attached pub and was happy with the food. Breakfast was good also.

AccorHotels certified review
Leanne W. Couples - 16/07/2017

We really enjoyed our stay. The staff were fantastic and very helpful. The overall facilities we know are old and this is part of the charm of the place but the outside needs a coat of paint to make it more appealing and some tiles need replacing around the fire place in the main foyer. The food and service was great.

AccorHotels certified review
Owen W. Families - 16/07/2017
« Good quality setup »

Staff warm & friendly, dinner was good, breakfast was ok. Negative room was dark- bathroom lighting in adequate - unable to shave.

AccorHotels certified review
Jonathan Couples - 16/07/2017
« Enjoyable stay, good service, nice character building »

Hotel staff warmed the room as asked for when booking online. Good room and service. Asked for a second towel set and got it but not in the second day for some reason. Breakfast choice was reasonable. A lovely character hotel, not like the normal boring stuff you can get.

AccorHotels certified review
Anonymous Couples - 16/07/2017
« Pleasant hotel »

We have stayed here a number of times. We find it convenient. It is clean and comfortable. I was disappointed that no shower cap was provided and also no hand cream, small things but important to the feeling of being looked after. We also like to have a drink in the lounge area near the bar but found there was little heating so retreated to our room as the bar area has no comfortable seats and the other area near the reception area had other people sitting there.

AccorHotels certified review
Violet Families - 16/07/2017
« Average compared to other Accor hotels »

This was our 2nd stay at hotel we thought we would give it another try. Unfortunately nothing changed hotel is old and in need of a re fresh. Hot food at breakfast ran out and took long time to top up when it did bacon was undercooked appeared to have just been placed in pan to cook for few minutes was more like warm ham. Sausages also cold. Pancake machine was producing under cooked pancakes powdery in the centre. Juice bar ran out and was not topped up for the entire 30mins we where there. There where no clean glasses for water people had to use coffee cups. So if you wanted coffee there where no cups. Head waitress was apologetic claiming short staffed and Unexpected amount of people for breakfast. Fruit section also had empty bowls limiting selection to just 2 items and yoghurt. Variety of food much les than other Accor buffet breakfasts Hotel was pricey for its condition

AccorHotels certified review
Patricia G. Families - 15/07/2017
« Lovely  »

Very helpful staff

AccorHotels certified review
Anne Families - 15/07/2017
« Disappointing »

We have stayed at the Mecure/Olims etc etc when visiting Canberra for over 10 years. This was the most disappointing of all our stays. It was the first time we had been asked to pay $10.00 for parking which we found offensive and the standard of cleanliness in the room was below what we expect from this hotel. We had persuaded family members to try the Mecure on this visit and were a little embarrassed at both of those aspects.

AccorHotels certified review
Steven P. Families - 14/07/2017
« Great service and environment »

It was great to finally find a hotel that is pet friendly. Having breakfast with my pet indoors is a joy!

AccorHotels certified review
Lan C. D. Families - 14/07/2017
« Very pleasant. Very good service on arrival and checkout buy reception staff »

I would stay here again and recommend to friends.

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