Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

Our hotels AccorHotels
4.0/5 832 reviews
All hotels in Semarang
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AHMAD YANI AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,167 reviews

Our guest reviews for Novotel Semarang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 832 reviews
TripAdvisor review
Friends getaway - 18/04/2018
« A Great Stay »

This is my second time staying at the hotel and it was even better than the first. Being the only Gold member in the group, my 6 friends and I were very well treated. All of our rooms had a fruit platter and a pizza platter to welcome us upon check-in. We had a complimentary mini-bar, free airport transfer to and from the hotel and welcome drinks from a full drinks menu (unlike some other hotels which have a different and limited menu). Every evening, housekeeping would leave a snack in our rooms such as a bag of chips or some cakes. It truly exceeded our expectations! Service was always done with a warm smile. The staff was flexible and eager to please. I would certainly stay here again if I visit Semarang. Well done and keep up the excellent service!

AccorHotels certified review
Andri Families - 15/04/2018
« Almost excellent »

Everything are excellent except bad smell on the basement car park

AccorHotels certified review
Dolly Business - 14/04/2018
« good »

My, last name was typed wrongly! It should be CHAERUDIN

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Dolly, We thank you very much for staying with us. Please accept our apologies for the inconvenience you had caused by the wrong typing of your last name. I have shared your comment to our team and make sure that we will be paying more attention about the guests detail information so it will not happen again in the future. Thank you again for sharing experience and we hope we have another chance to serve you better in the future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Achmad M. Couples - 14/04/2018
« Great accommodation in Semarangsta »

It was a great & Covinience accommodation staying in Novotel Semarang. Strategic location, close to shopping mall as well as traditional culinary (@night) at Simpang Lima. Friendly staf and very helpfull.

AccorHotels certified review
Didy Business - 13/04/2018
« Mattress Protector Not Clean »

This time the mattress protector not clean, there is a blood spot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Didy, We thank you very much for staying with us. I am sorry that your experience did not meet your expectations especially when you experienced the blood spot on the bed sheet. Please accept our apologies for the shortfall in our cleanliness standard. I have shared your comment to our team and will take immediate measures to your concern. Thank you again for sharing your experience and we hope you will give us another chance to serve you better. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Wiwin T. Business - 11/04/2018
« Nice place »

Nice service and nice place. I feel comfortable living in Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Wiwin Teja, We thank you very much for choosing Novotel Semarang as your staying destination. It makes us very happy to read that you had an excellent stay with us. I will share your comment to our team so it can motivate us to continue deliver the good services. We look forward to see you again very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Ketut A. W. Business - 11/04/2018
« Mr ketut agus w. »

Very enjoy, good people, very clean

AccorHotels certified review
Rod D. Friends - 09/04/2018
« Central and Clean »

Hotel is centrally located and clean. The breakfast as a little disappointing but maybe it was not what I am used to. Staff are friendly and happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dever, We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sorry to read that our breakfast did not really meet your expectations. Yet we are happy to receive positive feedback regarding the cleanliness and the service we delivered. I have shared your comment to our team and take immediate measures to your concern. Thank you again for sharing your experience and hope your next visit will be better than the previous one. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Adlimoer Business - 09/04/2018
« It's great »

Though it's just one night, but I am sure it's great. Room is big and comfort, all facilities in the room are well managed. But I see there are plenty things need to be improved. There are still proves which shown that the hotel is an old building/facilities. Some wooden floor looks like need improvement. And as a part of Accor Hotels, I believe it can be improved more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adlimoer, We thank you very much for choosing Novotel Semarang as your staying destination. We are glad you enjoyed your stay and very appreciate your constructive suggestions for our improvement. I have shared your comment and will take immediate measures to your concerns. Thank you again for sharing your experience and hope your next visit will be better than the previous one. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Rm G. I. Couples - 09/04/2018
« nice hotel nearby center of Samarang »

overall we satisfied during stay at Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak RM Gatot I., We very much appreciate your comments regarding your stay at the Novotel Semarang. We are very pleased to read that you were satisfied and enjoyed your stay. I will share your comment to my team so it can motivate us to continue the good services. Looking forward to see you again very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Azhar K. Solo - 08/04/2018
« Mr »

My experience so fa is good,things need to be paying more attention about the room facilities nor utilities such as the bathub need to be deep clean because looks like old and re-glue due the conditions, more attention for the towels please (the condition really bad),the conditions of the furniture need to be re-new to give an fresh impressions when entering the room especially the table. . Need to be pyong more attention about how the FO staff give clear information about deposit whenever guests check in, because i got embarassed meanwhiel i’d to pay my bill. I said just put in my room number, the waiter said did you have any deposit?i said no because the FO staff didn’t tell or inform me?the waiter said my be you booked the hotel from internet sir?yes i did. That’s why the FO staff didn’t asked about any deposit sir?seriously???so far my experience when i stay with another hotel they still asking about the deposit eventough i always booked from internet/online. Then i need to pay cash of my bill,the question how if the guest didn’t have any cash or forget to bring his/her debit/credit card menwhile they eat/drink in the restaurant?back to the room?please kindly have a look on this concern. The service and politeness of the crew was outstanding especially SANU with his smile recognizing his guests and make guests feel welcome Be back again in the future, thank you Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Azhar Khamid, We thank you very much for choosing Novotel Semarang as your staying destination. I am sorry to read that you found some unpleasant experiences during your stay with us. We very much appreciate your valuable suggestions for our improvement of service quality. I have shared your details concerns to our team to more paying attention and will brief the FO team immediately regarding the check-in procedure so it will not happen again in the future. Thank you again for sharing your experience and we hope we can have another chance to serve you better in the near future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Drewry P. Business - 07/04/2018
« Very much up to my expectations »

Great breakfast. Room well appointed. A most accommodating staff. Laundry service good. Great pizza in Citrus. Great staff in Citrus. Comfortable mattress.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Drewry P., We thank you very much for choosing Novotel Semarang as your staying destination. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you back and to serving your future lodging needs. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Anonymous Business - 07/04/2018
« Comfortable »

I feel Comfortable and get most of what i expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you very much for choosing Novotel Semarang as your stay destination. We are delighted to know that you met your expectations during your stay with us. I will share your comment to our team so it can be an encouragement to continue deliver the good service. Looking forward to your next visit. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Anonymous Business - 06/04/2018
« Its great, the place is comfortable »

Nice to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you very much for staying with us and for taking the time to share your experience. We are delighted to read that you had a nice stay with us. I will share your comment to our team so it can be an encouragement to keep delivering the good services. We look forward to welcoming you back very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Ida Y. Friends - 05/04/2018

all staff are very friendly,make me feel at home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Ida Yu2 We thanks you very much for choosing Novotel Semarang as your staying destination. It is always a pleasure to having you again as our guest. We are extremely happy to read that you had a nice stay and could feel like home with us. Thank you for your kind feedback, and we hope to see you again soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Y B. H. Families - 05/04/2018

Because the service is prettt good . The parking area is too far from the hotel lobby

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y Boy Haryanto, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive a positive feedback. Yet I am sorry for the inconvenience caused by the parking area distance. For your next visit, please do not hesitate to contact our staff for valet service which can help you to find a parking space. Thank you again for sharing your experience and we look forward to welcoming you back very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Isti Friends - 04/04/2018
« Great »

All hotel person are very helpful, nice, and polite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Isti,, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to read that our guests are satisfied with our services. I will share to our team so it can be an encouragement to continue deliver the good service. We look forward to see you again soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Dimas W. Friends - 04/04/2018
« Great stay »

Staff were very helpful fulfilling our needs. Great amenity. But quite outdated interior.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Dimas Widyagdo, We very much appreciate your comments regarding your stay at the Novotel Semarang. We are very happy to read that you had a great stay. Just for your information we have been renovating some rooms and we would be very happy to prepare for you our new room for your next stay. Thank you again for your kind feedback and we look forward to see you again very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Cynthia S. Families - 03/04/2018
« The best service and comfortable for stay and we can chose room on first floor »

The best service, very quick to respon, and can choose room near swimming pool. I think better if we book we also have better price. I book on travel agent and I go to novotel, the price cheeper if I book on travel agent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Cyntia, We thank you very much for choosing Novotel Semarang as your staying destination. We are extremely delighted to read that you had an excellent stay with us. I will share your feedback to our team so it can be encouragement to continue deliver the good service. We look forward to see you again in the near future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Ratih U. P. Business - 31/03/2018
« Awesome »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Ratih Utami P, We thank you very much for staying at Novotel Semarang and your kind assessment. We very appreciate your positive feedback about our hotel. I will share your assessment to our team so it can encourage us to always delivery good service. Looking forward to see again very in the near future. Kind regards, Stephane Fagez General Manager

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