Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

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4.0/5 838 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AHMAD YANI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,239 reviews

Our guest reviews for Novotel Semarang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 838 reviews
AccorHotels certified review
Low K. H. Business - 21/05/2018
« Novotel Service as expected »

The staff is welcoming as always. Doors were opened the moment we got down from our car at the entrace. Check in was smooth. However, I did not get to stay at one the newly refurbished rooms as the normal room was already allocated for me. One thing to note is that the older rooms are brighter lit compared to the newly refurbished ones during my previous stay. Perhaps some additional lightings can be added or modified in the new rooms.

AccorHotels certified review
Indra H. I. Business - 20/05/2018
« Oldies »

The good point is the hotel nearby Paragorn mal. The room interior looks old fashion and the bath tub was floaded since the water could not flow well. Breakfast was so so. However the receptionist and bellboy service is very nice.

AccorHotels certified review
Anonymous Business - 16/05/2018
« More pleasant than I expected. »

Horrible food, but pleasant room and very friendly staff.

AccorHotels certified review
P. O. Families - 15/05/2018
« satisfied Stay »

I stay with my family with 6 years old son, the room is spacious for us... and my son enjoy the bathtub. Friendly staff and the food various from modern to traditional. I like to stay in this hotel. Thank you for the services....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu P., We very much appreciate your comments regarding your stay at the Novotel Semarang. We are delighted to read that you and your son very enjoyed our spacious room. The most important thing is you also found our staff were friendly. I will share your comment to our team so it can be an encouragement for us to continue the good service. Thank you again for sharing your experience and we hope to see you again soon. Sincerely, Stephane Fagez General Manager

AccorHotels certified review
Ika Families - 14/05/2018
« An Old Lady that Needs Anti-Aging »

I can feel that the hotel needs to be refreshed and desperately needs a new spirit. I spend my first experience with this hotel in 2007. I ever stayed here for more than 10 nights or only a night. I still have the same feeling to this hotel from the first time, that's why I think it needs more touch-up to be refreshed and more motivation for the employee. Overall, i still have a nice experience in this hotel. Since I love this hotel so much, i really think you should consider some renovation or add new features. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Ika K., We very much appreciate your review regarding your stay at the Novotel Semarang. Many thanks for your suggestions for improvements of our product and services. It is always a pleasure to receive feedback. I will share your assessment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Yoga T. Families - 14/05/2018
« Barely adequate for a 4 star hotel »

There are 3 major issues that i want to highlights, 1st and foremost the Air con was hot, even after the engineering tried to fix it and it doesn't help a good night sleep. 2nd there are mold in the wall in front of the room (in the hallway) and it is disgusting to see that in a 4 star hotel and 3rd there was a burnt smell during sunday May 6th morning in the hallway. However some other minor issues that you might want to improves are: 1. Dust are all over the place, especially in the hard to reach places in the lobby and the breakfast area including the artificial tree. 2. Jacuzzi or the small warm pool is not functioning during my stay. 3. There are 2 really tight corners on while driving out of the hotel. (located near the gate to Jl. Piere Tendean). 4. and other things that i am to lazy to write because i do not think that you really do care of my feedback.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Yoga T., We very much appreciate your review regarding your stay at the Novotel Semarang. Please accept our most sincere apologies for not being up to your expectations on that occasion, particularly with maintenance and cleanliness standards. I can assure you that we highly value your detailed feedback and that I personally monitor the follow-up of any concern brought to our attention. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Era M. Families - 12/05/2018
« good job »

services exellent...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Era m., We very much appreciate your comments regarding your stay at the Novotel Semarang. It makes us proud to read your satisfaction. I will share your comment to our team so it can motivate us to continue deliver the good service. We look forward to welcoming you back very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
David Business - 11/05/2018
« worth »

enjoy the location...good management

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak David, We very much appreciate your comments regarding your stay at the Novotel Semarang. We are delighted to read your positive feedback. I will share your comment to our team so it can be an encouragement for us to continue deliver the good service. Looking forward to your next visit. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
M. N. Business - 11/05/2018
« Excellent Hotel for staying »

Take only short time for cek in, the room is comfortable as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak M. N., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is pleased to know that you had an excellent stay with us. I will share your positive feedback to our team so it can motivate us to continue deliver the good service. We look forward to your next visit. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Dwi Business - 11/05/2018
« Ok punya »

Satisfaction

Our hotel has responded to the review
Our hotel has responded to the review

Yang terhormat Pak Dwi, terima kasih karena telah menginap di Novotel Semarang dan atas kesediaan Anda memberikan penilaian. Sungguh menyenangkan sekali bagi kami mengetahui bahwa Anda merasa puas. Maka dari itu kedatangan Anda kembali sangat kami nantikan. Hormat kami, Stephane Fagez General Manager

TripAdvisor review
Business - 11/05/2018
« Good hotel good location »

Good hotel, good location, but the room is a little bit old, although they said that the room is just recently renovated... but... can't see big different from the previous condition. Bed + pillow need to be replaced. This time the towel was kinda new. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for your time reviewing your stay. I am sorry to read you did not like our renovated product that includes new mattress and pillows in all of our rooms. Should you prefer to use more traditional pillow type upon your future stay, please do not hesitate to ask. We look forward to your next visit. Kind regards Stephane Fagez General Manager

AccorHotels certified review
Anonymous Business - 07/05/2018
« service decline »

about 2 years ago either in novotel lampung, palembang, bandung, i still feel a much more friendly service. ranging from offering drinks at breakfast or a greeting while passing in the corridor. more than that at this time I always collected cash payments at laundry and they insisted to be paid in cash, I understand maybe you are currently using third party services but it's good you ask it when we check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your review regarding your stay at the Novotel Semarang. I am sorry to read that our service did not meet your expectation. Comment like yours is very valuable for us to monitoring the quality of service we deliver to our guests. I have shared your concerns to our team especially to the front desk team regarding the asking deposit procedure during check-in and make sure it will not happen again in the future Thank you again for bringing this issue with us. We hope to have another chance to serve you better in the near future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Azhar H. Business - 06/05/2018
« Mr »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Azhar Habieb, We very much appreciate your comments regarding your stay at the Novotel Semarang. It makes us proud to read your great feedback. I will share your comment to our team so it can motivate us to continue deliver the good service. We look forward to see you again very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Wirawan W. Business - 05/05/2018
« Confort and convenience »

Satisfy with the comfortable room amd conveniemce locatiom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Wirawan Winarto, We very much appreciate your comments regarding your stay at the Novotel Semarang. It makes us very happy to read that you were satisfied and our room and location met your expectation. I will share your comment to our team so it can be an encouragement to continue deliver the good service. We look forward to welcoming you back very soon Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Lauren Business - 05/05/2018
« Good ambience »

Good ambience, really nice to stay there, room is spacious.But I think hotel’s bathroom need rejuvenate, especially bathtub.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Lauren, We thank you very much for staying at Novotel Semarang. It makes us happy to read that you very enjoyed your stay with us. Your suggestion is highly appreciated and indeed this is definitely something we are considering for the future. Thank you again for sharing your experience and we hope to see you again very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
H M. Solo - 03/05/2018
« OK »

The staff were friendly and helpful. The only I don't like where the smoking section is shady in a way .. and I feel the room, probably was smoking room before although I specify the NO Smoking room only, I expect in No Smoking Floor section. The SPA area is need clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Morley, We very much appreciate your review regarding your stay at the Novotel Semarang. I am sorry to read that our room did not meet your expectations. Yet we are happy to read that your found our staff were friendly and helpful. Comment like yours is very valuable for us to monitor our guest satisfaction. I will share to our team and make sure that we give our guests the rooms as their preferences. Thank you again for sharing your experience and we hope your next visit will be better that the previous one. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Alrizal D. Business - 03/05/2018
« Nice one »

A relaxing hotel in front of shopping mall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Alrizal Diyatno, We thank you very much for choosing Novotel Semarang as your staying destination. It is a pleasure to read that you enjoyed your stay with us. Indeed, our hotel location is in the front of the Paragon shopping mall. I will share your positive feedback to our team so it can be an encouragement for us to continue the good service. Thank you again for sharing your experience and we look forward to welcoming you back very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Fadhil I. Business - 02/05/2018
« satisfied »

i am little bit disappointed coz of lack information about using the accor card and the flyer until the receptionist telling me everything, but its ok, i love the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fadhil Ismail, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback and to read that you were satisfied. Yet we apologize for the inconvenience you found caused by the lack of information of Accor Plus benefits. I will share your comment to our team so it can be an encouragement to continue the good service. We look forward to welcoming you back very soon. Sincerely, Stephane Fagez General Manager

AccorHotels certified review
Elly E. Business - 02/05/2018
« Fine »

I stayed with my fellow relations. And i think the hotel should pay more attention for the bill. 4 wrong name from 15 name.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Elly Ernawati, We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sorry to read that you received the bills with incorrect names. We truly understand that it is crucial for guests to have the bill with a correct name. I will share your comment to our team especially front desk and reservation to pay more attention and carefully check about the guest details. Thank you again for sharing your experience and we hope that your next visit will be better than previous one. Kind regards Stephane Fagez General Manager

AccorHotels certified review
Low Business - 02/05/2018
« Refurbished Rooms »

As expected and as usual, service is friendly and the refurbished rooms give a very contemporary feeling and up to date.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Low, We very much appreciate your comments regarding your stay at the Novotel Semarang. We are delighted to read that you had a nice stay and loved our new room. The most important is you found that our service was friendly. I will share your comment to our team so it can motivate us to continue the good service. We look forward to see you again very soon. Kind regards, Stephane Fagez General Manager

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