Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

4.0/5 863 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 545000.00 IDR Non member rate
From 545000.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AHMAD YANI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,568 reviews

Our guest reviews for Novotel Semarang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 863 reviews
Sugemay Business - 13/10/2018 AccorHotels certified review
« Old hotel, with nice staff and expensive price »

Interior very old and some need repair like the cabinet, but nice, Staff is very good but the price i think its very high.

Febri Business - 12/10/2018 AccorHotels certified review
« The best service novotel »

really like it to stay at novotel semarang, its almost 4 - 5 time in 2 years I already stayed in this hotel and they always give their best service and nice hospitality.. They provide excellent service from picking up at airport, imrpovement of quality of food at breakfast, until special gift that they gave to me as platinum member..very recommended hotel..please keep this execellent service since almost novotel around the world that I ever stayed never give sustainable best service like novotel semarang..really appreciate it..

Tri S. Business - 11/10/2018 AccorHotels certified review
« great... »

Generally was okay, environtmemt, room, staff and the food are okay. but the basement parking is not good, more light, the water was a little bit yellowish but becoming normal,after flushing for while and some equipment need to be replaced.

Anastasia K. Families - 10/10/2018 AccorHotels certified review
« It was an awesome staying »

Everything was great, more than I expected The service was excellent, & the room & facilities were just perfect I love every single corner of the hotel

P. Business - 10/10/2018 AccorHotels certified review
« Excellent »

Very nice.. Breakfast was very good

A. W. Families - 09/10/2018 AccorHotels certified review
« Good service according to hotel standard »

All arrangements were served accordingly, no need for long queue. The restaurant was good and has our taste. I got one bad experience with the lavatory. Found flooding through the wash basin. Room was enough to camper me and my family.

Ong K. K. Business - 09/10/2018 AccorHotels certified review
« experiencing your cost down which not justifying as we paid full fair through your hotel booking »

Breakfast buffer is quite disaster nowadays. Toiletries has been cost down too. To be honest, the room is run-down here and there especially toilet.

Ivan L. Families - 08/10/2018 AccorHotels certified review
« Request to check left-behind item not taken seriously »

Hotel is strategically located but room is old with worn out bathroom and towels and we can smell cigarette despite its being a non smoking room. We realized we left a pair of men's sport shorts the same day we checked out (Sep 30) and I sent an email dated Oct 1 at 00.10. At 05.51 on Oct 1 I received a response email from Fandi (GSA) saying they did not find the item I claimed I left. I responded on thr same date by thinking out loud our scenario that we might have probably left it on the bed and it accidentally went together to the laundry with the bed sheet and blanket. I requested him to help check again. Silence. I wrote another email on Oct 4. Still there is no response until now. I have the feelings the hotel never did the checking in the first place and I feel ignored. It even crossed my mind that their policy is that when a guest leaves an item, he should just consider it gone forever. The hotel does not have to make efforts to find this and the hotel refuses to be bothered by this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Ivan L., Thank you very much for taking the time to share your feedback following your recent stay with us. Please accept our sincerest apologies for the inconvenience encountered due to internal miscommunication. We will make sure it will not happen again. After we did very detailed investigation with our housekeeping and security department we regret to inform you that the pair of men sport shorts have not been found inside the property. We take our guest very seriously and rest assured your comment have been raised to all management team. Thank you for bringing this to our attention, on behalf of all our Talents we hope to have another opportunity to welcome your return and restore your faith in our services. Warm regards, Benjamin Castel General Manager

David S. Business - 07/10/2018 AccorHotels certified review
« Good room + good location + good hotel »

All is great. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak David S., Thank you very much for choosing Novotel Semarang as your staying destination. It makes us proud to read your lovely comment and we are glad to learn that you had excellent stay with us. Please rest assured that I will share your feedback to my entire team so it can motivate us to continue deliver the good services. We look forward to having you with us again soon. Sincerely, Benjamin Castel General Manager

Luqman R. Couples - 07/10/2018 AccorHotels certified review
« Pleasant Stay »

Very pleasant stay. Nice breakfast, clean room, strategic location

L. D. K. Families - 04/10/2018 AccorHotels certified review
« The room wasn't comfort enough »

I was staying at room number 714. The door can't be lock from inside, the key is stuck. The bath tub a little bit dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak L Dimas Kharisma D., We very much appreciate your comments regarding your stay at the Novotel Semarang. Please accept our sincere apologies for the shortfalls you had experience during your stay. We very value your feedback and be assured I will immediately address this matter as priority to our management team, in particularly our engineering team regarding the door issue. Thank you again for bringing this to our attention and we hope to have another chance to serve you better in the future. Sincerely, Benjamin Castel General Manager

P. Families - 03/10/2018 AccorHotels certified review
« Worted »

Easy book easy check in enjoy stay and free late check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak P., We thank you very much for staying with Novotel Semarang and for sharing your experience. I am pleased to learn that you had an enjoyable with us and will share this positive feedback to our entire team so it can be an encouragement for us to continue deliver the good service. Looking forward to having you with us again soon. Sincerely, Benjamin Castel General Manager

Gary M. Solo - 02/10/2018 AccorHotels certified review
« Very satisfied »

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gary M., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is wonderful to learn that you had an enjoyable stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to welcoming you back soon Sincerely, Fika Koyong Executive Assistant Manager

Low Business - 01/10/2018 AccorHotels certified review
« Refurbished Rooms »

Beautifully refurbished rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Low, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is great to learn that you loved our refurbished room and we thank you for sharing the shower head issue. Please rest assured that we have taken immediate action to your concern. Thank you again for bringing this to our attention, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Castel General Manager

Josh T. Business - 30/09/2018 AccorHotels certified review
« Felt totally comfortable in a sincerely honest, friendly and helpful environment; with seemingly genuinely happy staff. »

Impressed with the very well maintained facility and premise, as well as the soothing and positive atmosphere transpired by the great smiles from the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Josh T., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is wonderful to read that you had an enjoyable stay with us. We value your kind feedback and I am sure it can encourage our team to continue deliver the good service. We look forward to welcoming you back soon. Kind regards, Fika Koyong Executive Assistant Manager

Fitri M. Business - 28/09/2018 AccorHotels certified review
« Mr. Fitri M. »

Thank you and #2019 President Change

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Fitri M., Thank you so much for choosing Novotel Semarang as your staying destination. It was great to have you as our guest and we are pleased to receive your positive feedback. I will share your assessment to our team so it can be an encouragement for us to continue deliver the good services. We look forward to seeing you again in the near future. Kind regards, Fika Koyong Executive Assistant Manager

K. Y. C. Business - 28/09/2018 AccorHotels certified review
« Not comfortable »

Many many mosquitoes especially at the lobby and restaurant. Can’t even sit down with my guest for discussion. Will not eat or invite any friends to the hotel for meeting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K. Yew C. , We very much appreciate your review regarding your stay at the Novotel Semarang. Please accept our sincere apologies for the inconvenience you had regarding your recent visit to our restaurant. I have shared your comment to our entire team especially to the managers concerned. I want to assure that we have taken actions regarding the mosquitoes issue and keep doing daily control. Thank you for bringing this to our attention and we hope to have another chance to welcoming you back in the future. Kind regards, Fika Koyong Executive Assistant Manager

Asep S. H. Business - 28/09/2018 AccorHotels certified review
« Cozy Atmosphere with friendly service »

This hotel is located in the city center, making it easier for us to see various tourist objects and souvenirs. Overall we like interior design and carving placement in some rooms, including bathroom designs, if one day I come back to Semarang, I can stay there, of course with a special rate, thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Asep Sari H., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is pleased to learn that you enjoyed your stay and you found our staff were friendly. I will share your comments to our team so it can motivate us to continue the good services.I am also delighted to know that you will come back in the future. We look forward to welcoming you back very soon. Kind regards, Fika Koyong Executive Assistant Manager

Rahma Business - 26/09/2018 AccorHotels certified review
« Good. »

Good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Rahma, Thank you for choosing Novotel Semarang and taking the time to convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you back and to serving your future lodging needs. Kind regards, Fika Koyong Executive Assistant Manager

Henky K. H. Business - 26/09/2018 AccorHotels certified review
« Nice and comfortable Hotel in Semarang »

really nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Henky K H., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is wonderful to hear that you had an enjoyable stay with us. I will share your comment and assessment to our team so it can motivate us to continue deliver the good service. Looking forward to welcoming you back soon. Kind regards, Stephane Fagez General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 545000.00 IDR Non member rate
From 545000.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates