Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

4.0/5 905 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 565289.00 IDR Non member rate
From 565289.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AHMAD YANI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,910 reviews

Our guest reviews for Novotel Semarang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 905 reviews
Peter Families - 19/03/2019 AccorHotels certified review
« Nice room, decent breakfast, service would need some improvement »

I was not too happy when I was informed that the water would be disconnected from 11am till 5pm on Saturday and Sunday. My only expectation of a hotel is that it would have a working shower...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter L., Thank you for taking your valuable time to share your stay experience with us. We are pleased to hear that you enjoyed our room and breakfast. However, we deeply apologize that you experienced such inconvenience regarding our water issue during your stay. We take your constructive feedback as an evaluation for improvement. Please rest assured that we do prioritize guests' comfort and we strive to deliver best guest experience. We look forward to your next stay at Novotel Semarang in the future with our improved service Kindest regards, Benjamin Castel General Manager

Faidol Families - 19/03/2019 AccorHotels certified review

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faidol B., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Benjamin Castel General Manager

Anonymous Business - 18/03/2019 AccorHotels certified review
« Nice hotel, friendly staff, good breakfast. »

Plus: nice staff, clean room, good breakfast Minus: I had a room on a non-smoking floor, but I could still smell the cigarette smoke very badly in my room. The reception didn't have a map of the city available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anke V., We very much appreciate your comments regarding your stay at the Novotel Semarang. We are pleased to hear that you enjoyed your room, our staff service, and breakfast. However, we deeply apologize for the inconvenience you experienced regarding the cigarettes smoke. Our team has been following up on this case thoroughly to deliver better guest experience. Thank you again for sharing your experience, and we hope your next stay will be a better experience with us. Our warmest regards, Benjamin Castel General Manager

Albert Business - 17/03/2019 AccorHotels certified review
« As always, best option for accomodation »

Everything is amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert K., Thank you for loyally choosing us as your accommodation in Semarang and for taking your valuable time to share your stay experience with us. We are sincerely happy to hear that your recent stay was up to par. Your feedback once again motivates us to always strive for the best guest experience. We look forward to your next stay at Novotel Semarang in the near future. Please do not hesitate to contact us directly to ask for our assistance. Our warmest regards, Benjamin Castel General Manager

Peter C. Business - 17/03/2019 AccorHotels certified review
« One night stay but worth it. »

Very welcoming, helpful staff and upgraded to a suite. Up early following morning, so no chance to sample breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter C., We appreciate you for taking your precious time to share your stay experience with us. It was truly an honour for us to have you here as our guest. We are sincerely happy to hear that you enjoyed our service with the "Feel Welcome" touch. Your lovely feedback has been shared to all of our staff, and they send their best wishes to you. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future with our best guest experience. Kindest regards, Benjamin Castel General Manager

Yulius I. Business - 15/03/2019 AccorHotels certified review
« Cool »

Pleasant stay and nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suwandi Yulius i. Putera, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Benjamin Castel General Manager

J Families - 15/03/2019 AccorHotels certified review

I am not impressed anymore with Novotel in Semarang. I do come often as I live in Jepara but I am often given a room which has problems: it smells, it's old... The service at the reception is not as it used to be,.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamy V., First of all, thank you for taking your valuable time to share your stay experience with us. We deeply apologize that you experienced inconvenience during your recent stays with us. We do prioritize our guests' comfort and hearing that our rooms and reception service has fallen below standards is something that we need to address. We have been in the midst of room refreshment project to give our guests better room experience. We hope to have the honour of serving you in the future with a better experience at Novotel Semarang. Kindest regards, Benjamin Castel General Manager

J.l. Couples - 12/03/2019 AccorHotels certified review
« Very comfortable stay »

Being welcomed as returning guest, very smooth check-in (and check-out). Much appreciated aspects after a tiring journey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johannes L., Thank you for taking your precious time to share your stay experience with us. It was truly an honour for us to have you here as our guest. Your positive feedback motivates us to always maintain and improve our service to deliver best experience to all of our guests. We look forward to welcoming you back at Novotel Semarang in the near future with our even improved experience. Warmest regards, Benjamin Castel General Manager

Stefanus W. Business - 11/03/2019 AccorHotels certified review
« Clean Room and Good Location »

I always stay at Novotel Semarang for my business trip. Location is good and room very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefanus W. Putera, We appreciate you for taking your valuable time to share your stay experience with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future with our best guest experience. Warmest regards, Benjamin Castel General Manager

Putra Business - 03/03/2019 AccorHotels certified review
« Go9d hotel »

Good hotel, good location, very nice staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ngurah Yodya Putra, We appreciate you for taking your valuable time to share your stay experience with us. It was truly an honour for us to have you here as our guest. We are pleased to hear that you enjoyed our hotel, location, and staff friendliness. Your feedback motivates us to always maintain and improve our service to deliver best guest experience. We hope to welcome you back at Novotel Semarang in the near future. Warmest regards, Benjamin Castel General Manager

Kelvin A. Business - 03/03/2019 AccorHotels certified review
« 4 nights stay in 4 stars Novotel Semarang »

Airport pick up was ok, expect for the part of squeezing 4 pax in a MPV car, even though i paid Rp 80,000 for it. Check in was ok. Hotel property has aged. Room was ok. An iron and ironing would be better. Breakfast was below average. Staff was nice and friendly so this made up for the short falls in other areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chim Tian A., We appreciate you for taking your valuable time to share your stay experience with us. We deeply apologize that you experienced inconvenience regarding our airport pickup, breakfast, and ironing facility. We are in the midst of evaluating your feedback to deliver a better guest experience. We hope to have the honour of welcoming you back at Novotel Semarang in the future with our improved service and facilities. Our kindest regards, Benjamin Castel General Manager

Hutoro Business - 27/02/2019 AccorHotels certified review
« over all service very good »

very good for over all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hautoro B., We appreciate you for taking your valuable time to share your stay experience with us. It was truly a great pleasure for us to have you here as our guest. This positive feedback has been shared to our team and motivates us to always strive to do our best in delivering best guest experience and "Feel Welcome" spirit. We hope to have the honour of welcoming you back at Novotel Semarang in the near future with our improved service. Warmest regards, Benjamin Castel General Manager

Norman Couples - 24/02/2019 AccorHotels certified review
« Mister »

Pretty good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norman B., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Benjamin Castel General Manager

Anggoro S. Business - 24/02/2019 AccorHotels certified review
« Good hotel but the interiors looks old »

Overall very nice room> Interiors look old

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anggoro S., We appreciate you for taking your valuable time to share your stay experience with us. It was an honour for us to have you here as our guest. We are pleased to hear your recent stay. We are inn the middle of room refreshment project to give a better ambience and sleep experience to our guests. We hope to have the pleasure of welcoming you back at Novotel Semarang in the future with our improved facilities. Warmest regards, Benjamin Castel General Manager

Business - 20/02/2019 TripAdvisor review
« Nice Place.. »

This hotel location is very strategic, in the city center...... It just need to walk to Paragon mall..... The staff is very helpful...... Food for breakfast is quite good... And I personally suggest you to tell the staff (in advance) to provide clean towel and bed linen..

Our hotel has responded to the review
Our hotel has responded to the review

Dear ronnygo, Thank you for choosing us as your destination in Semarang and taking your valuable time to share your stay experience with us. It was truly a great pleasure for us to have you here as our guest. We are pleased to hear that you enjoyed our location, helpful staff, and good breakfast. However, we deeply regret that you experienced such inconvenience regarding our towel and linen. We have addressed the issue with our concerned department for improvement. We look forward to welcoming you back at Novotel Semarang in the near future with our improved service and guest experience. Warmest regards, Benjamin Castel General Manager

N. Business - 19/02/2019 AccorHotels certified review
« Ruangan Kamar »

I am very satisfied to stay at Novotel Semarang. The room is very spacious, with a window facing the view of Semarang city which is very beautiful when seen at night. I like the tables that can be pulled, making me more free to work there. I also really like the sofa, space to relax watching TV or just eating snacks. Thank you, Novotel Semarang, for making me feel at home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ditania N., We appreciate you for taking your valuable time to share your stay experience with us. It was an honour for us to have you here as our guest. Your positive feedback motivates us to always maintain and improve our service to deliver best guest experience. We look forward to welcoming you back at Novotel Semarang in the near future with our best guest experience. Kindest regards, Benjamin Castel General Manager

Hadi Couples - 19/02/2019 AccorHotels certified review
« Need renovation »

The food is okay. The variety is a lot. The location is Amazing because it's the centre of the city and the front of the hotel is mall. Finding a unuque food near hotel is quite easy. The parking lot needs to be renovate and need more spaces. The capacity is not enough during the peak. The room is old fashioned and need to be restored and renovated. The design should be changed and too many dust in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hadi P., First of all, thank you for taking your valuable time to share your stay experience with us. We deeply apologize that you experienced such inconvenience during your recent stay. Your constructive feedback regarding our parking lot and room has been taken into our evaluation and consideration for better improvement. Please rest assured that guests' comfort and satisfaction is on our top priority and we do hear our voice of guest. We hope to have another opportunity to have you here as our guest at Novotel Semarang in the future with our improved service and facilities. Kindest regards, Benjamin Castel General Manager

H. P. Business - 18/02/2019 AccorHotels certified review
« Bad Room Condition »

I quite often do business traveling to Semarang and already try few hotel like PO Hotel, Gumaya Hotel, Aston Hotel, Louis Kienne Hotel, Santika Hotel, Novotel Hotel and others. I’m quite happy with Novotel for Hotel Service, Foods and Location. But this trip I got bad Room condition, Room looks old and moist so I don’t feel comfortable . I request for changing the room but got info that my room type is fully booked. So This experience make me feel to try other hotel for my next trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lim H., First of all, thank you for choosing us as your destination in Semarang and for sharing your stay experience with us. We deeply apologize that you experienced such inconvenience during your recent stay. We do regret that we could not accommodate you with another room due to our occupancy on that day. However, your feedback is taken into our evaluation for room improvement since we do prioritize our guests' comfort. We hope to have the honour of welcoming you back at Novotel Semarang in the future with our improved service. Our kindest regards, Benjamin Castel General Manager

Lin, S. Families - 16/02/2019 AccorHotels certified review
« poor trained Check-in staff »

A lady Check-in staff appeared poor trained. never heard she use polite words as thank you, sorry or enjoy it. Acted like a government officer, no smile, very bureaucratic. Don't know what hospitality means. I feel much offended. The other staff are OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lin S., We appreciate you for taking your valuable time to share your stay experience with us. We deeply apologize for the inconvenience you experienced with our reception staff. We have addressed the issue with the staff and taken the necessary actions. Please rest assured that we do prioritize our guests' comfort and we are committed to make every single guest "Feel Welcome". We hope to have the honour of welcoming you back at Novotel Semarang in the future with our better service and reception. Our kindest regards, Benjamin Castel General Manager

Saifullah Business - 15/02/2019 AccorHotels certified review
« Nice »

The hotel was nice, I have a room with bath tube that was very nice, but I am not smoking and I was stay in a smoking floor and I have to sign the non smoking warning notification

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saifullah, Thank you for taking your precious time to share your stay experience with us. It was a great pleasure for us to have you here as our guest. We are pleased to hear that you enjoyed room. However, we deeply regret for you have to sign the non-smoking warning notification. We are going to improve our arrival or check-in process regarding this. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future with our improved service and guest experience. Warmest regards, Benjamin Castel General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 565289.00 IDR Non member rate
From 565289.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates