Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

4.0/5 857 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 560000.00 IDR Non member rate
From 560000.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AHMAD YANI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,507 reviews

Our guest reviews for Novotel Semarang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 857 reviews
Nagasanti Business - 15/09/2018 AccorHotels certified review
« Ms »

The hotel is nice, got many facilities. Unfortunately I came for business trip and had no time to enjoy all those. Room is clean and cozy. Service is good. Breakfast is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Naga S., Thank you very much for staying with Novotel Semarand and we very appreciate your feedback. We are delighted to read that you enjoyed the room,service and facilities in our hotel. I know the team will be pleased to read of your pleasant experience with us, and we do hope to have the pleasure of welcoming your return next time your travels bring you to our city! Kind regards, Fika Koyong Executive Assistant Manager

Victor N. Business - 14/09/2018 AccorHotels certified review
« Victor N. »

It was gratefully acceptable. Breakfast should be amazing as usual, but unfortunately this time I had no time for it. Rooms’ interiors need to be renovated a lot, especially the bathroom. Novotel Semarang could have been the best hotel in Semarang if it transforms into a more modernized, Accor premium style hotel just like other Novotels that I’ve been staying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Victor N, Thank you so much for choosing NovoteL Semarang as your stay destination. It is always a pleasure to receive positive feedback and constructive comment. Please know that we are continuously refreshing our rooms with our ongoing maintenance programs. Thank you for letting us know where improvement is needed. We look forward to welcoming you back soon. Kind regards, Fika Koyong Executive Assistant Manager

Anonymous Business - 12/09/2018 AccorHotels certified review
« Perfect »

Friendly staff, great location, beautiful and clean room, comfort bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Semarang. It makes us proud to read that you had an excellent stay with us. I will share your comment to our team and it certainly can motivate us to continue deliver good service. Looking forward to seeing you again very soon. Kind regards, Fika Koyong Executive Assistant Manager

H. Business - 10/09/2018 AccorHotels certified review
« good price, good location, good service »

housekeeping can change slipper everyday, they can put some small items at bathroom everyday. in room direct plug place for china plug was very good. by the way i forget to inform i have sky team card, if i tell you my card number can i earn miles?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am pleased to read that you had an enjoyable stay with us recently. We kindly inform you that we are not able to earn any point to your sky membership. Thank you again for sharing your experience and we hope to see you again soon. Kind regards, Fika Koyong Executive Assistant Manager

Meizar U. Business - 09/09/2018 AccorHotels certified review
« Nice location. »

Novotel has the best location if you r looking for an easy way to get an entertain because there's a Parago Mall across the hotel. Breakfast was good, many choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Meizar U., Thank you very much for choosing Novotel Semarang as your staying destination. We are pleased to read that you enjoyed your stay and meals with us. I will share your positive feedback to our team so it can be an encouragement for us to continue deliver the good service. Looking forward to your next visit. Kind regards, Fika Koyong Executive Assistant Manager

Anonymous Business - 09/09/2018 AccorHotels certified review
« Dissatisfied »

Inconsistent information of room rate

Eric S. Business - 09/09/2018 AccorHotels certified review
« Very friendly and helpful stuffs »

I don't understand Indonesian but ALL staffs that I met inside this hotel is very helpful. Especially stuffs from concierge and front desk are very helpful! Big appreciate!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Eric S., Thank you very much for choosing Novotel Semarang on your recent visit in our city. It is wonderful to read that you had a pleasant stay with us and we very much appreciate your kinds words about our team and rest assured we will share your comments with them especially concierge and front desk team.We look forward to welcoming you back soon. Kind regards, Fika Koyong Executive Assistant Manager

Yudi Business - 07/09/2018 AccorHotels certified review
« Disappointed »

Business travellers requires calming atmosphere after full day activity. Room 128 bath tub is not good, slow drain, cannot switch shower to tap, poor floor. Why such a nice hotel have that kind of room, more over given to a person on business travel. Crazy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Yudi, We very much appreciate your review regarding your stay at the Novotel Semarang. I am disappointed to read that our room did not meet your expectation. I have shared your comment to our team and personally will be in discussion regarding your concerns. Thank you for letting us know where improvement is needed. It is comments like yours that help us continually improve and strive for excellence. We hope to get another chance to serve you better in the future. Kind regards, Fika Koyong Executive Assistant Manager

David S. Business - 06/09/2018 AccorHotels certified review
« Good room + good location + good hotel »

Good hotel, good room, good location, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak David S, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to welcoming you back. We are happy to read that you had an enjoyable stay with us recently. I will share your feedback to our team so it can be an encouragement for us to continue the good service. We look forward to having you again with us soon. Kind regards, Fika Koyong Executive Assistant Manager

A. D. Business - 05/09/2018 AccorHotels certified review
« My experience is staying at novotel surabaya »

I felt a pleasant experience while staying at Novotel Surabaya, from a location close to my destination and the ease of finding shopping centers and culinary and tourist spots. Friendly room service and clean also a varied breakfast. Maybe sports facilities that must be repaired in the future

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak A., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is great to read that our location helped you to find your needs. We are very delighted to know you had an enjoyable stay with us. I will share your comments to our team so it can be an encouragement for us to continue deliver the good service. Thank you for your suggestion regarding the sport facilities, it is highly appreciated. We look forward to welcoming you back very soon. Kind regards, Fika Koyong Executive Assistant Manager

Natanael, S. Business - 03/09/2018 AccorHotels certified review
« Nice, convenient ,affordable hotel. »

Very impressive with the member's gathering event. Keep Onward, No Retreat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Natanael S., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is great to read that you really enjoyed Le Club Accorhotels day on that occasion and it was always a pleasure to welcoming you back. I will share your positive comment to our team so it can be an encouragement for us to continue the good service. Looking forward to your next visit! Kind regards, Fika Koyong Executive Assistant Manager

Dian Families - 03/09/2018 AccorHotels certified review
« Very good »

Very enjoy n relax

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Dian, We thank you very much for choosing Novotel Semarang as your staying destination. It is wonderful to read that you had a pleasant stay with us. I will share your feedback to our team so it can encourage us to continue deliver the good service. We look forward to welcoming you back soon. Kind regards, Fika Koyong Executive Assistant Manager

Tan B. N. Solo - 03/09/2018 AccorHotels certified review
« SUPERB »

GOOD STAY

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Tan Boon N., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to read that our guests are satisfied. I will share your comment to our team so it can be an encouragement for us to continue deliver the good service. Looking forward to having you again with us soon. Kind regards, Stephane Fagez General Manager

Chu S. M. Business - 03/09/2018 AccorHotels certified review
« Very Nice hotel in Seamarang »

Very good location and just in front of shopping all and staff was well train with very warm welcome. Room is Big very helpful reception and well know Semarang city. Must recommended for who looking for good location and shopping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chua Seang M., We thank you very much for choosing to stay with Novotel Semarang recently and let us know your experience. It is certainly a great pleasure to read your positive feedback about our service, spacious room and location. We are so happy you had an enjoyable stay. I will share your comment to our team and I am sure it can motivate us to continue deliver the good services. Looking forward to see you again soon! Kind regards, Fika Koyong Executive Assistant Manager

Business - 03/09/2018 TripAdvisor review
« good hotel but the rooms need to be renovated please »

good hotel, good restaurant, good location, but the room needs to be renovated as they're quite old already. The bathroom is old. The bed is old. The TV.. is OK. Anyway, overall experience is good. No complain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak David, Thank you very much for sharing your recent stay experience with us and very appreciate your constructive feedback. We are delighted to read that you had an enjoyable stay. We hope to welcome you back soon. Kind regards, Fika Koyong Executive Assistant Manager

Hendri P. Business - 01/09/2018 AccorHotels certified review
« Good Hotel for Business Travel and Family Trip »

I have good experience staying in this hotel, very nice welcome drink and fast response on check in also good facility and good breakfast .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Hendri P., Thank you for choosing Novotel Semarang and taking the time to convey your feedback with us. It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and we look forward to welcoming you back and to serving your future lodging needs. Kind regards, Fika Koyong Executive Assistant Manager

Anonymous Families - 30/08/2018 AccorHotels certified review
« Satisfying stay »

Check in at reception was very pleasant. The door man and concierge were very courteous. Rooms were lovely with great view at Pemuda Street/Paragon Mall which was across the road and very convenient. Housekeeping was attentive and the beds were done very nicely. Minimart was nearby hotel which was very convenient. Selection of breakfast were really good amd staff were all very friendly. Hotel location was near to everything like Simpang Lima, Lawang Semu and others. Will definitely stay at Novotel again when in Semarang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Semarang. It makes us proud to read that you had a satisfying stay with us. I will share your comment to our team so it can motivate us to continue deliver the good services. We look forward to having you again with us soon. Kind regards, Stephane Fagez General Manager

Boedi H. K. Couples - 30/08/2018 AccorHotels certified review
« Hotel with good location »

We satisfied during our stay, but water is not good because it smells too much chloride. I stayed at non-smoking room, but I smell cigarrete once in my bathroom in the mornig if I turn off the exhaust fan. Overall, however, I feel satisfied with the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Boedi Hartadi K., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sorry for the inconvenience you had during your last stay with us. However we are glad to read that you were satisfied. I will share your detail comment to our team and take immediate measures to your concerns. Thank you again for bringing this to our attention and we look forward to having you again with us soon. Sincerely, Stephane Fagez General Manager

Santi Families - 29/08/2018 AccorHotels certified review
« Satisfied »

Cozy hotel,good staf and delicious food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Santi, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is an absolute pleasure to read that you were satisfied and also loved our food. I will share your comment to our team so it can motivate to always deliver good service for our guests. Looking forward to having you again soon. Kind regards, Stephane Fagez General Manager

Mr. T. Business - 28/08/2018 AccorHotels certified review
« Good hotel on city centre and services »

The hotel is in city center walking distance to paragon mall, the staffs was very friendly and the room also very good, clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak T., Thank you for choosing to stay at Novotel Semarang. It is great to know our location well suited to your needs. We are glad to read that you were satisfied with our services. I will shared your feedback to our team so it can motivate us to continue deliver the good services. We look forward to welcoming you back very soon. Kind regards, Stephane Fagez General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 560000.00 IDR Non member rate
From 560000.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates