Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

4.0/5 905 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AHMAD YANI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,899 reviews

Our guest reviews for Novotel Semarang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 905 reviews
J.l. Couples - 12/03/2019 AccorHotels certified review
« Very comfortable stay »

Being welcomed as returning guest, very smooth check-in (and check-out). Much appreciated aspects after a tiring journey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johannes L., Thank you for taking your precious time to share your stay experience with us. It was truly an honour for us to have you here as our guest. Your positive feedback motivates us to always maintain and improve our service to deliver best experience to all of our guests. We look forward to welcoming you back at Novotel Semarang in the near future with our even improved experience. Warmest regards, Benjamin Castel General Manager

Stefanus W. Business - 11/03/2019 AccorHotels certified review
« Clean Room and Good Location »

I always stay at Novotel Semarang for my business trip. Location is good and room very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefanus W. Putera, We appreciate you for taking your valuable time to share your stay experience with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future with our best guest experience. Warmest regards, Benjamin Castel General Manager

Putra Business - 03/03/2019 AccorHotels certified review
« Go9d hotel »

Good hotel, good location, very nice staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ngurah Yodya Putra, We appreciate you for taking your valuable time to share your stay experience with us. It was truly an honour for us to have you here as our guest. We are pleased to hear that you enjoyed our hotel, location, and staff friendliness. Your feedback motivates us to always maintain and improve our service to deliver best guest experience. We hope to welcome you back at Novotel Semarang in the near future. Warmest regards, Benjamin Castel General Manager

Kelvin A. Business - 03/03/2019 AccorHotels certified review
« 4 nights stay in 4 stars Novotel Semarang »

Airport pick up was ok, expect for the part of squeezing 4 pax in a MPV car, even though i paid Rp 80,000 for it. Check in was ok. Hotel property has aged. Room was ok. An iron and ironing would be better. Breakfast was below average. Staff was nice and friendly so this made up for the short falls in other areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chim Tian A., We appreciate you for taking your valuable time to share your stay experience with us. We deeply apologize that you experienced inconvenience regarding our airport pickup, breakfast, and ironing facility. We are in the midst of evaluating your feedback to deliver a better guest experience. We hope to have the honour of welcoming you back at Novotel Semarang in the future with our improved service and facilities. Our kindest regards, Benjamin Castel General Manager

Hutoro Business - 27/02/2019 AccorHotels certified review
« over all service very good »

very good for over all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hautoro B., We appreciate you for taking your valuable time to share your stay experience with us. It was truly a great pleasure for us to have you here as our guest. This positive feedback has been shared to our team and motivates us to always strive to do our best in delivering best guest experience and "Feel Welcome" spirit. We hope to have the honour of welcoming you back at Novotel Semarang in the near future with our improved service. Warmest regards, Benjamin Castel General Manager

Norman Couples - 24/02/2019 AccorHotels certified review
« Mister »

Pretty good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norman B., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Benjamin Castel General Manager

Anggoro S. Business - 24/02/2019 AccorHotels certified review
« Good hotel but the interiors looks old »

Overall very nice room> Interiors look old

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anggoro S., We appreciate you for taking your valuable time to share your stay experience with us. It was an honour for us to have you here as our guest. We are pleased to hear your recent stay. We are inn the middle of room refreshment project to give a better ambience and sleep experience to our guests. We hope to have the pleasure of welcoming you back at Novotel Semarang in the future with our improved facilities. Warmest regards, Benjamin Castel General Manager

Business - 20/02/2019 TripAdvisor review
« Nice Place.. »

This hotel location is very strategic, in the city center...... It just need to walk to Paragon mall..... The staff is very helpful...... Food for breakfast is quite good... And I personally suggest you to tell the staff (in advance) to provide clean towel and bed linen..

Our hotel has responded to the review
Our hotel has responded to the review

Dear ronnygo, Thank you for choosing us as your destination in Semarang and taking your valuable time to share your stay experience with us. It was truly a great pleasure for us to have you here as our guest. We are pleased to hear that you enjoyed our location, helpful staff, and good breakfast. However, we deeply regret that you experienced such inconvenience regarding our towel and linen. We have addressed the issue with our concerned department for improvement. We look forward to welcoming you back at Novotel Semarang in the near future with our improved service and guest experience. Warmest regards, Benjamin Castel General Manager

N. Business - 19/02/2019 AccorHotels certified review
« Ruangan Kamar »

I am very satisfied to stay at Novotel Semarang. The room is very spacious, with a window facing the view of Semarang city which is very beautiful when seen at night. I like the tables that can be pulled, making me more free to work there. I also really like the sofa, space to relax watching TV or just eating snacks. Thank you, Novotel Semarang, for making me feel at home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ditania N., We appreciate you for taking your valuable time to share your stay experience with us. It was an honour for us to have you here as our guest. Your positive feedback motivates us to always maintain and improve our service to deliver best guest experience. We look forward to welcoming you back at Novotel Semarang in the near future with our best guest experience. Kindest regards, Benjamin Castel General Manager

Hadi Couples - 19/02/2019 AccorHotels certified review
« Need renovation »

The food is okay. The variety is a lot. The location is Amazing because it's the centre of the city and the front of the hotel is mall. Finding a unuque food near hotel is quite easy. The parking lot needs to be renovate and need more spaces. The capacity is not enough during the peak. The room is old fashioned and need to be restored and renovated. The design should be changed and too many dust in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hadi P., First of all, thank you for taking your valuable time to share your stay experience with us. We deeply apologize that you experienced such inconvenience during your recent stay. Your constructive feedback regarding our parking lot and room has been taken into our evaluation and consideration for better improvement. Please rest assured that guests' comfort and satisfaction is on our top priority and we do hear our voice of guest. We hope to have another opportunity to have you here as our guest at Novotel Semarang in the future with our improved service and facilities. Kindest regards, Benjamin Castel General Manager

H. P. Business - 18/02/2019 AccorHotels certified review
« Bad Room Condition »

I quite often do business traveling to Semarang and already try few hotel like PO Hotel, Gumaya Hotel, Aston Hotel, Louis Kienne Hotel, Santika Hotel, Novotel Hotel and others. I’m quite happy with Novotel for Hotel Service, Foods and Location. But this trip I got bad Room condition, Room looks old and moist so I don’t feel comfortable . I request for changing the room but got info that my room type is fully booked. So This experience make me feel to try other hotel for my next trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lim H., First of all, thank you for choosing us as your destination in Semarang and for sharing your stay experience with us. We deeply apologize that you experienced such inconvenience during your recent stay. We do regret that we could not accommodate you with another room due to our occupancy on that day. However, your feedback is taken into our evaluation for room improvement since we do prioritize our guests' comfort. We hope to have the honour of welcoming you back at Novotel Semarang in the future with our improved service. Our kindest regards, Benjamin Castel General Manager

Lin, S. Families - 16/02/2019 AccorHotels certified review
« poor trained Check-in staff »

A lady Check-in staff appeared poor trained. never heard she use polite words as thank you, sorry or enjoy it. Acted like a government officer, no smile, very bureaucratic. Don't know what hospitality means. I feel much offended. The other staff are OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lin S., We appreciate you for taking your valuable time to share your stay experience with us. We deeply apologize for the inconvenience you experienced with our reception staff. We have addressed the issue with the staff and taken the necessary actions. Please rest assured that we do prioritize our guests' comfort and we are committed to make every single guest "Feel Welcome". We hope to have the honour of welcoming you back at Novotel Semarang in the future with our better service and reception. Our kindest regards, Benjamin Castel General Manager

Saifullah Business - 15/02/2019 AccorHotels certified review
« Nice »

The hotel was nice, I have a room with bath tube that was very nice, but I am not smoking and I was stay in a smoking floor and I have to sign the non smoking warning notification

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saifullah, Thank you for taking your precious time to share your stay experience with us. It was a great pleasure for us to have you here as our guest. We are pleased to hear that you enjoyed room. However, we deeply regret for you have to sign the non-smoking warning notification. We are going to improve our arrival or check-in process regarding this. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future with our improved service and guest experience. Warmest regards, Benjamin Castel General Manager

Jeffrey Families - 12/02/2019 AccorHotels certified review
« Above average »

Stayed for 5 days, staffs are great to deal with request, issues and queries. Breakfast could have been better, it is not difficult to cook chicken or vegetables without over cooking it everyday. Had issues with the toilet leaking a few times even after it has been fixed. Bath tub leaks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey C., We appreciate you for taking your valuable time to share your stay experience with us. We deeply apologize that your recent stay with us was not up to par due to the issues at our breakfast, bathtub, and toilet. We have addressed these to our concerned departments. We are in the middle of evaluating as well as following up the concerns according to our commitment to deliver best experience to all of our guests. We hope to have the honour of welcoming you back at Novotel Semarang in the future with our improved service. Warmest regards, Benjamin Castel General Manager

Olaf Business - 08/02/2019 AccorHotels certified review
« Good as ever »

Pleasant and relaxed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olaf G., We appreciate you for taking your valuable time to share your stay experience with us. It was a great pleasure for us to have you here as our guest. We are pleased to hear that you enjoyed your stay here. Your positive feedback has been shared to our staff to motivate us to always deliver best guest experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our kindest regards, Benjamin Castel General Manager

Anonymous Business - 06/02/2019 AccorHotels certified review
« Cosy & Comfortable. Seamless service and Proactive attention to details. »

No complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chandresh D., Thank you for taking your precious time to share your stay experience with us. It was truly a great pleasure for us to have you here as our guest. Your lovely feedback motivates us to always maintain and improve our service to deliver best guest experience. We do hope to have the honour of welcoming you back at our Novotel Semarang in the near future with our best guest experience. Warmest regards, Benjamin Castel General Manager

Drewry H. P. Business - 05/02/2019 AccorHotels certified review
« Very much up to my expectation. I always enjoy staying at Novotel , Semarang »

up to my expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Drewry Hairston P., Thank you for coming back at Novotel Semarang and sharing your stay experience with us. What a great pleasure for us to have you here again! Your positive feedback always motivates to maintain and improve our service as well as facilities to deliver best experience to all of our guests. We look forward to your next stay at Novotel Semarang in the near future! Our warmest regards, Benjamin Castel General Manager

Jimmy S. Business - 05/02/2019 AccorHotels certified review
« Good but old hotel and need some renovation »

Good for short trip and hotel need some renovation. Too old hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jimmy Setia D., Thank you for taking your valuable time to share your stay experience with us. It was a pleasure for us to have you here as our guest. However, we deeply regret that your recent stay here was not up to par due to our building condition. Your feedback has been taken into our consideration and evaluation for improvement. We hope to have the honour of welcoming you back at Novotel Semarang in the future with our improved facilities and service. Warmest regards, Benjamin Castel General Manager

Rob Friends - 05/02/2019 AccorHotels certified review
« Great stay in Semarang »

Excellent hotel with clean, spacious, well appointed rooms. Best towels in Indonesia. Enjoyed well equipped gym, swimming pool, and spa. Good breakfast and dining room was very good. Close to airport and shopping mall across the street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert D., Thank you for taking your precious time to share your recent stay experience with us. It is such an wonderful feeling knowing that you enjoyed your stay with us! Your lovely feedback has been shared to our staff and this motivates us to always maintain and improve our service to make our beloved guests "Feel Welcome". We hope to have honour of welcoming you back at Novotel Semarang in the near future with our best guest experience. Our warmest regards, Benjamin Castel General Manager

Dieter Business - 04/02/2019 AccorHotels certified review
« overall nice »

Room and environment perfect. The design of breakfast room not really friendly. It was anoying that I was not allowed to smoke outside in front of lobby. Ever sitting down was not allowed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dieter K., First of all, thank you for taking your precious time to share your experience staying with us. It was truly a great pleasure for us to have you here as our beloved guest. We are very pleased to hear that you enjoyed our room and atmosphere. However, we deeply regret that our breakfast arrangement did not meet your expectations due to our smoking policy. Your feedback will be taken into our evaluation with the management. We look forward to have another chance to serve you better in the future with our improved service. Kindest regards, Benjamin Castel General Manager

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