Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

4.0/5 847 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AHMAD YANI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 3,369 reviews

Our guest reviews for Novotel Semarang

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 847 reviews
Anthony M. Solo - 13/07/2018 AccorHotels certified review
« pleasant »

refreshing , very helpful staff. Some concerns over one night room service and meal quality

Fadilah P. Business - 13/07/2018 AccorHotels certified review
« it's good but updating things its still necessary »

Everything is fine, check in and out ok and the room, food, crews are ok too. Sadly my hot water is only warm near neutral and the bath tub is leaking so i can't use it properly. But the hotel still good so no worry, just please pay more attention on detail consistently. thank you, i'll stay there again definitely.

Iwan Families - 13/07/2018 AccorHotels certified review
« Family Trip »

The hotel was very nice. They even upgraded my room. Thanks to Novotel Semarang. The location is good, the room is very nice. I will stay at Novotel again if I re-visit Semarang. My daughter also like Novotel Semarang.

Sandy Business - 12/07/2018 AccorHotels certified review
« Neutral »

Water is not hot, breakfast is standard, service is good, and the room is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Sandy Juli M., We very much appreciate your review regarding your stay at the Novotel Semarang. It is always a pleasure to receive feedback. I will share your assessment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Kind regards, Stephane Fagez General Manager

Tang G. J. Business - 11/07/2018 AccorHotels certified review
« Staff are friendly and Location is good. »

Hope can have more choices for dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tang Giap J., We thank you very much for choosing Novotel Semarang as your staying destination. It delights us to know that you enjoyed your stay with us. Your suggestion is highly appreciated and we will definitely consider of having more menu for dinner. Thank you again for sharing your experience. Looking forward to see you again very soon. Sincerely, Stephane Fagez General Manager

Exy Couples - 10/07/2018 AccorHotels certified review

The best service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Exy, We very much appreciate your comments regarding your stay at the Novotel Semarang. It makes us proud to read your lovely comment and I am sure it can motivate my team to continue deliver the good service. We look forward to welcoming you back very soon. Kind regard, Stephane Fagez General Manager

Ds Business - 10/07/2018 AccorHotels certified review
« Good location but the room is a bit old »

Good location, but the room is a bit old. The shower head was broken. Very bad experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak David S., Thank you for taking the time to review your stay with us. I am obviously disappointed to read that we did not provide the service you were expecting. I have shared your detailed feedback with my team to ensure this does not happen again and I hope you will give us another opportunity to demonstrate the level of service we usually deliver. I look forward to welcoming you again soon and would like to apologies once again for the negative experience you had when last staying with us. Kind regards, Stephane Fagez General Manager

Ssw Families - 09/07/2018 AccorHotels certified review
« Weekend holiday »

Comfort and also a good place for me and my family take a rest

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you very much for choosing Novotel Semarang as your staying destination. It delights us to to know you had an enjoyable stay with us. I will share your comment to our team so it can be an encouragement for us to continue the good services. We look forward to welcoming you and your family back soon. Kind regards, Stephane Fagez General Manager

Alexander H. Families - 05/07/2018 AccorHotels certified review
« Ok location, Ok hotel »

Interior quite old and a bit dusty in our room. The floor parquet is not plug correctly, so it makes noisy sound when we walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Alexander H., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sorry to read that our room did not meet your expectation. I have shared your comment to our team and we took immediate measures to your concerns. Thank you for bringing this to our attention and we hope to have another chance to serve you better in the future. Kind regards, Stephane Fagez General Manager

Peter Business - 05/07/2018 AccorHotels certified review
« Not lean outdated »

Staff at the bar, with no rush to help customers, smoking in the cafe, general state of the rooms is poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Peter, We thank you very much for staying in our hotel. I am sorry to read that you did not meet your expectations during your recent stay with us. It was not the service standard that we usually proud to deliver. I have shared your comment to our team and make sure it will not happen again in the future. Thank you again for bringing this to our attention and we hope to have a chance to serve you better in the future. Kind regards Stephane Fagez General Manager

Antonius A. A. Business - 05/07/2018 AccorHotels certified review
« a relaxing moment in Semarang »

it was a great joy for me to be back in semarang and staying in novotel semarang. as my first choice when staying in the city, novotel semarang offered a true javanese hospitality from arrival until departure. the staffs showed warm welcome and offered needed help 24/7 for all guests. one thing missing was the happy hour facility for accor member in the hotel executive lounge. although they offered me free minibar, i would rather having the happy hour benefit more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Antonius Arya a., We very much appreciate your comments regarding your stay at the Novotel Semarang. We are delighted to read that you had a comfortable stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Please accept our apologies for not providing happy hour for our platinum members in the lounge. SInce it was not popular with most of our members, we have opted to provided additional benefits in the executive rooms instead, such as free Laundry and free mini bar as well free airport transfer for our elite members. Thank you for your kind feedback, and we hope to see you again soon. Kind regards Stephane Fagez General Manager

Kurniasari Families - 04/07/2018 AccorHotels certified review
« another memorable stay in Novotel »

it was my second holiday stay with family. i was rewarded as NBF so that many treats and benefits were satisfyingly provided. kids were too enthusiastic and refused to checked out. after i promised them that we will have another stay for next holiday, they agreed to leave- reluctantly. room size and cleanliness was excellent, staffs are so friendly and helpful, breakfast was generous and vary. we will definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Kurniasari, Thank you very much for choosing Novotel Semarang as your staying destination. It makes us proud to read that you had a memorable stay with us, especially to see the kids were also happy staying with us. I will share your feedback to our time so it can motivate us to continue the good service. We look forward to welcoming you back soon. Kind regards, Stephane Fagez General Manager

Surya H. Families - 04/07/2018 AccorHotels certified review
« comfortable place for stay »

good rooms and delicious breakfast menu

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Surya H., Thank you very much for staying with Novotel Semarang. It delights us to read that you had a pleasant stay with us. I will share your positive feedback to our staff so it keeps us motivated to deliver the good service. We look forward to having you again very soon. Kind regards, Stephane Fagez General Manager

Dita K. Business - 04/07/2018 AccorHotels certified review
« Fast Check In Service »

Nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Dita K., Thank you very much for choosing to stay at Novotel Semarang. We are delighted to read that you had a nice stay and our team were able to delight you. I will share your feedback to our team so it can be an encouragement for us to keep delivering the good service. We look forward to having you stay with us again soon. Kind regards, Stephane Fagez General Manager

Adeline Families - 03/07/2018 AccorHotels certified review
« GOOD LOCATION, AGING SIGNS »

Good location, friendly staff, spacious bedroom, good facilities, nice ambient. The pros thinga are cleanliness (also maintenance) and food quality (breakfast, cake)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Adeline, Thank you very much for staying with Novotel Semarang and sharing your experience. We are delighted to receive positive feedback. I will share your comment to our team so it can motivate us to continue deliver the good service. We look forward to welcoming you back soon. Kind regards, Stephane Fagez General Manager

I. R. Families - 03/07/2018 AccorHotels certified review
« awesome »

overall everthing was 3xcellent . Just during dinner onve i woukd mike to try but the staff make me loss appetitte.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak I., We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sorry to read the inconvenience you had which could make you lost your appetite. Yet we are glad to know that you enjoyed stay with us. Your comment is very important for us to learn our guest satisfaction. Thank you again for sharing your experience and we hope your next visit will be better than the previous one. Kind regards, Stephane Fagez General Manager

Le H. V. Business - 29/06/2018 AccorHotels certified review
« Facilites pretty old and quality is not really up to 4 stars standard »

Warm, friendly staff team and safe environment hotel, reasonable price. Old phone machine, no iron equipment. the sofa fabric in the room is quite fade, some ants were found during my stay. lot of hairs stuck on the feets of the tables in the room. cleaner should have found and clear it. Nice, friendly bar with cold beers. love the Pizza however it's too big for 1 person. I will come back next time and hope some of these small things improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Le Hoai V., Thank you very much for choosing Novotel Semarang as your staying destination. We very appreciate your comment and will definitely look into this one by one. It is certainly interesting to learn from guest feedback for our improvement. However we are delighted to read that you will come back in the future. Thank you again for sharing your concerns and we hope to see you again soon. Kind regards, Stephane Fagez General Manager

Toto Families - 28/06/2018 AccorHotels certified review
« nice »

nice hotel and delicious breakfast. the location is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Toto, We thank you very much for choosing Novotel Semarang for staying destination.It makes us happy to read that you enjoy your stay and liked the food. I will share the your positive comment to our team so it can motivate us to continue the good service. We look forward to welcoming you back very soon. Sincerely, Stephane Fagez General Manager

Gun Families - 28/06/2018 AccorHotels certified review
« Satisfied »

Room ok, clean, nice food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Gun, We thank you very much for staying with Novotel Semarang. It makes us very happy to read you were satisfied. I will share your comment to our team so it can be an encouragement for us to continue deliver the good service. We look forward to welcoming you back very soon. Sincerely, Stephane Fagez General Manager

Muhammad F. Families - 25/06/2018 AccorHotels certified review
« As a member of Accorhotels, the service could be bettee »

It was nice. I appreciate the free shuttle to the airport. However, the problem with the water and the lack of options for breakfast has resented me from giving a higher score.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Muhammad Anhar F., We thank you very much for choosing Novotel Semarang as your staying destination. I am sorry for the inconvenience caused by the water problem and our breakfast that did not meet your expectation. Your comment is highly appreciated. We will work hard to improve our service quality and keep learning from the guest feedback everyday. Thank you again for bringing this to our attention and we hope your next visit will be better than the previous one. Kind regards, Stephane Fagez General Manager

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