Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

4.0/5 893 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AHMAD YANI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,859 reviews

Our guest reviews for Novotel Semarang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 893 reviews
Olaf Business - 08/02/2019 AccorHotels certified review
« Good as ever »

Pleasant and relaxed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olaf G., We appreciate you for taking your valuable time to share your stay experience with us. It was a great pleasure for us to have you here as our guest. We are pleased to hear that you enjoyed your stay here. Your positive feedback has been shared to our staff to motivate us to always deliver best guest experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our kindest regards, Benjamin Castel General Manager

Anonymous Business - 06/02/2019 AccorHotels certified review
« Cosy & Comfortable. Seamless service and Proactive attention to details. »

No complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chandresh D., Thank you for taking your precious time to share your stay experience with us. It was truly a great pleasure for us to have you here as our guest. Your lovely feedback motivates us to always maintain and improve our service to deliver best guest experience. We do hope to have the honour of welcoming you back at our Novotel Semarang in the near future with our best guest experience. Warmest regards, Benjamin Castel General Manager

Drewry H. P. Business - 05/02/2019 AccorHotels certified review
« Very much up to my expectation. I always enjoy staying at Novotel , Semarang »

up to my expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Drewry Hairston P., Thank you for coming back at Novotel Semarang and sharing your stay experience with us. What a great pleasure for us to have you here again! Your positive feedback always motivates to maintain and improve our service as well as facilities to deliver best experience to all of our guests. We look forward to your next stay at Novotel Semarang in the near future! Our warmest regards, Benjamin Castel General Manager

Jimmy S. Business - 05/02/2019 AccorHotels certified review
« Good but old hotel and need some renovation »

Good for short trip and hotel need some renovation. Too old hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jimmy Setia D., Thank you for taking your valuable time to share your stay experience with us. It was a pleasure for us to have you here as our guest. However, we deeply regret that your recent stay here was not up to par due to our building condition. Your feedback has been taken into our consideration and evaluation for improvement. We hope to have the honour of welcoming you back at Novotel Semarang in the future with our improved facilities and service. Warmest regards, Benjamin Castel General Manager

Rob Friends - 05/02/2019 AccorHotels certified review
« Great stay in Semarang »

Excellent hotel with clean, spacious, well appointed rooms. Best towels in Indonesia. Enjoyed well equipped gym, swimming pool, and spa. Good breakfast and dining room was very good. Close to airport and shopping mall across the street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert D., Thank you for taking your precious time to share your recent stay experience with us. It is such an wonderful feeling knowing that you enjoyed your stay with us! Your lovely feedback has been shared to our staff and this motivates us to always maintain and improve our service to make our beloved guests "Feel Welcome". We hope to have honour of welcoming you back at Novotel Semarang in the near future with our best guest experience. Our warmest regards, Benjamin Castel General Manager

Dieter Business - 04/02/2019 AccorHotels certified review
« overall nice »

Room and environment perfect. The design of breakfast room not really friendly. It was anoying that I was not allowed to smoke outside in front of lobby. Ever sitting down was not allowed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dieter K., First of all, thank you for taking your precious time to share your experience staying with us. It was truly a great pleasure for us to have you here as our beloved guest. We are very pleased to hear that you enjoyed our room and atmosphere. However, we deeply regret that our breakfast arrangement did not meet your expectations due to our smoking policy. Your feedback will be taken into our evaluation with the management. We look forward to have another chance to serve you better in the future with our improved service. Kindest regards, Benjamin Castel General Manager

Anonymous Families - 04/02/2019 AccorHotels certified review
« Nice hotel »

It’s very nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agung T., Thank you for taking your valuable time to share your stay experience with us. It was truly an honour for us to have you here as our guest. Your positive feedback motivates us to always maintain and improve our service to deliver best experience to all of our beloved guests. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future. Warmest regards, Benjamin Castel General Manager

Sam Families - 02/02/2019 AccorHotels certified review

Stay in Novotel is interesting, but at the moment the staf is less care, so need to be improve caring to the guess.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuji A., We appreciate you for taking your valuable time to share your stay experience with us. We are very glad to learn that you enjoyed staying with us. However, please accept our sincerest apologies due to the lack of care of our staff. This feedback is taken into our evaluation and motivation to always deliver "Feel Welcome" spirit to our beloved guests. We hope to have the chance of serving you better in the future with our improved service. Warmest regards, Benjamin Castel General Manager

Melly Business - 01/02/2019 AccorHotels certified review
« Hotel with strategic location »

Stay for business only for one day. The hotel location is really strategic , just across Paragon Mall. Need improvement in the room, Aircon too noisy, there's a leak near the bathroom and light is too dull. Breakfast is ok, however need to add more choices for the guests. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melyana G., We very much appreciate your review regarding your stay at the Novotel Semarang. It was a great pleasure for us to have you here as our guest. However, we deeply regret that your stay here was nit up to par due to our noisy AC issue, leakage, and lighting issue. Your feedback has been shared to our concerned team and please rest assured that we take your feedback seriously to improve our service to all of our guests. We look forward for another chance of serving you better in the future with our improved service and facilities. Our kindest regards, Benjamin Castel General Manager

Isman Business - 31/01/2019 AccorHotels certified review

I think, the hotel room need to renovation. To make a new atmosfer. Also room equipment need to check regularly, like towel need to renew, also television and it's progam. ( please fix up the conection )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isman T., First of all, thank you for taking your precious time to share your stay experience with us. Please accept our sincerest apologies that your recent stay here did not meet your expectations due to our room atmosphere and equipment. Your constructive feedback has been taken into our evaluation and consideration for hotel improvement. We hope to have the honour of welcoming you back at Novotel Semarang in the near future with our improved service and facilities. Our kindest regards, Benjamin Castel General Manager

G. L. Business - 31/01/2019 AccorHotels certified review
« Good location but old interior »

Not quite happy since one of the lamp does not work despite they managed to find me a room due to early check in. Since the location is right across Paragon Mall and the breakfast is in modest options, it makes me happy a bit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. G., We very much appreciate your comments regarding your stay at the Novotel Semarang. It was an honour for us to have you here as our guest. However, we deeply apologize that you experienced such inconvenience due to our not-working lamp. We have addressed this issue to our team and followed it up. We hope to have another chance to serve you better in the future. Warmest regards, Benjamin Castel General Manager

Arlan R. Business - 30/01/2019 AccorHotels certified review
« Compact, clean and cozy ... strategic location »

Hotel is nice, clean, strategic location. One comment on the breakfast which has few standard international menus, but miss the basic one such as eggs, sausage, salami, etc ... too much indonesian "lunch" type food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arlan R., Thank you for taking your precious time to share your experience staying with us. It was an honour for us to have you here as our guest. We are glad to hear that you liked our location and cleanliness. However, we deeply regret that you did not enjoy our breakfast choices. Your valued feedback regarding breakfast as well as WiFi issue has been taken into our evaluation for an improvement. We look forward to welcoming you back at Novotel Semarang with our improved services in the future. Our kindest regards, Benjamin Castel General Manager

A. W. Families - 29/01/2019 AccorHotels certified review
« Enjoy staying in novotel semarang with family »

I enjoy staying in novotel semarang with my wife and 2 kids for 2 nights. They have kind staff, nice and clean room, complete amenities and compliments in room, kids love the bathtub so much and also the swimming pool, good taste and variousity of breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felisianus A., Thank you for taking your precious time to share your stay experience with us. It was truly an honour for us to have you here as our guest. Your lovely comment regarding our staff, room, pool, and breakfast has been shared to our staff. Our staff sends their warmest greeting to you. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future with our best guest service. Kindest regards, Benjamin Castel General Manager

Gery H. Families - 29/01/2019 AccorHotels certified review
« Not so good hotel. Need a rejuvenation »

There was a chlorine smell at the entire restaurant while i was having breakfast. Not only smell but also the chlorine do iritating my eyes and other guest. Terrible !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gery H., Thank you for taking your valuable time to tell us about your stay experience with us. I truly apologize that your stay with us did not meet your expectations due to chlorine smell issue. Your feedback has been evaluated and followed up by our team in order to prevent any future recurrence. Please rest assured that we are taking this smell issue seriously since we do prioritize our guests' comfort and safety. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Our kindest regards, Benjamin Castel General Manager

Agus J. Business - 27/01/2019 AccorHotels certified review
« Short trip »

It was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agus J., Thank you for taking your valuable time to share your stay experience with us. It was truly a great pleasure to have you here as our guest. We are pleased to hear that you had a great short trip. Your lovely feedback motivates us to always maintain and improve our service to deliver best guest experience. We look forward to your next stay at Novotel Semarang in the near future. Kindest regards, Benjamin Castel General Manager

Julius Families - 27/01/2019 AccorHotels certified review
« No bellboy helping us »

Arriving 9.30 PM tiring and carried all the luggages by ourselves to our bedroom. No bellboys at our arrival. The bellboy came after we arrived to our bedroom. Too late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julius Bintang S., First of all, thank you for taking your time to share your stay experience with us. It was truly a pleasure for us to have you here as our guest. However, we sincerely apologize that your arrival experience did not meet your expectations due to our bellboy availability issue. Your feedback has been shared and has been taken into our evaluation. Please rest assured that we prioritize our guests' comfort since we are committed to deliver best guest experience. We hope to have the honour of welcoming you back at Novotel Semarang with our improved service. Warmest regards, Benjamin Castel General Manager

Peter Business - 27/01/2019 AccorHotels certified review
« Awesome »

The room was big, the bed was nice, the food was delicious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter S., Thank you for taking your valuable time to share your stay experience with us and choosing us as your destination. It was truly an honour for us to have you as our guest. Your positive feedback regarding our room, bed, and food, motivates us to always maintain and improve our service to deliver best guest experience. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future. Warmest regards, Benjamin Castel General Manager

Ngk Business - 27/01/2019 AccorHotels certified review
« Old Hotel for Business Trip »

The Hotel is bit old, need renovation to maintain the service quality. The food variety and quality need to improve the services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you for taking your valuable time to share your stay experience with us. We are grateful for receiving such constructive feedback from you. Your feedback has been taken into our management's consideration and evaluation for us to improve our service to our beloved guests. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future with our improved service. Kindest regards, Benjamin Castel General Manager

Adi P. Business - 24/01/2019 AccorHotels certified review
« Good services and helpfull staff »

The staff and officers are really helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hasis P., Thank you for taking your valuable time to share your experience staying with us. It was an honour for us to have you here as our guest. We are very pleased to hear that you enjoyed your recent stay. Your lovely feedback motivates us to always maintain and improve our service to deliver best experience and "Feel Welcome" spirit to all of our guests. We look forward to welcoming you back at Novotel Semarang in the near future with our best guest experience. Our warmest regards, Benjamin Castel General Manager

Yan A. Friends - 22/01/2019 AccorHotels certified review

comfortable and pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yan A., We very much appreciate your comments regarding your stay at the Novotel Semarang. It was truly a great pleasure for us to have you here as our guest. Your lovely feedback motivates us to always maintain and improve our service to deliver best experience to all of our beloved guests. We look forward to your next stay at Novotel Semarang in the near future with our best guest experience. Warmest regards, Benjamin Castel General Manager

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