Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

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4.0/5 842 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AHMAD YANI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,289 reviews

Our guest reviews for Novotel Semarang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 842 reviews
TripAdvisor review
Family - 21/06/2018
« Eid Mubarak »

This trip was part of our holiday travel during the Eid 1439 H or 2018. We have been staying at this hotel for several years now, and the hotel pretty much has given us an expected experience. Good location and service, though the room and interior could have been updated periodically.

AccorHotels certified review
Anton Families - 19/06/2018
« NIce place for family vacation »

Novotel Semarang is nice place and very near to see many placed in Semarang. In front of shopping center and culinary area.

AccorHotels certified review
Suwondo T. Business - 17/06/2018
« HOME AWAY FROM HOME »

Its always good feeling when has a trip to Semarang, cause my hotel priority list are Novotel Semarang. Its good location, at down town of Semarang, it makes easy for my colleague to pick me up. Also staff are friendly + helpful. Now these hotel has additional service for platinum member they will give free transfer in out to airport. The breakfast are delicious & has a lot meals choices, from western food, local food & Japanese food.

AccorHotels certified review
Sander Business - 16/06/2018
« Outdated hotel »

Outdated and badly maintained hotel. Very friendly staff.

AccorHotels certified review
Bhinuko A. N. Families - 14/06/2018
« nice but need som improvements »

2nd time stay in this hotel. This hotel has nice bedroom and lobby. But for parking area really need improvement due to found some water leak surrounding and the parking area too crowded with limited space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Bhinuko, We very much appreciate your comments regarding your stay at the Novotel Semarang and we welcome your suggestion for improvement of our parking facilities. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Fagez General Manager

AccorHotels certified review
Johanes S. N. Solo - 13/06/2018
« The water is not working at 11 june 2018 in the morning »

On 11 june 2018 in the morning, i woke up in the morning and went to take a bath. But it was dissapointing because the water was not flowing around 9am. So i just left and when to the gym first with thought that the water will be available when i finish from gym. Around 10pm i finished from my gym and wanted to take bath, but the water was flowing very slow and i can’t use for hot water. It was very disappointing moment for my last day at there. Come on... how come the 4star hotel as novotel had the problem with water? I’ve already paid for the hotel but the service is very dissapointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Johanes Soelaksana n., Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations; please allow me to express my sincerest apologies for the water supply problem we faced on the your last morning with us. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that this incident is not typical of the level of service we pride ourselves to deliver. We are taking the appropriate measures to address the problem in order to prevent any future recurrence. To somehow compensate the inconvenience, we shall credit courtesy points to your Le Club AccorHotels account. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Stephane Fagez General Manager

AccorHotels certified review
Ard Solo - 10/06/2018
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Audi Royke Damal, We very much appreciate your review regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your assesment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Ipr Business - 10/06/2018
« Nice and war experiences. Good location. »

Overall good experiences. Some room already upgrade refurnished, but will be great if bathroom upgrade, esp the bathup and shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Ivan Prawira R., We very much appreciate your comments regarding your stay at the Novotel Semarang and thank you for your suggestion for improvement. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Dian G. Business - 08/06/2018
« It was a pleasant experience staying in accor hotel network »

It was satisfying. The price was below average and cheaper. I can't wait to stay in Accor Hotel network again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Dian Ginanjar, We very much appreciate your comments regarding your stay at the Novotel Semarang. We are delighted to read that you had an satisfying stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Kind regards Stephane Fagez General Manager

AccorHotels certified review
Dhanika Families - 05/06/2018
« .... »

It’s ok, but needs more lighting in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Melina Wicaksono, We very much appreciate your comments regarding your stay at the Novotel Semarang and thank you for your suggestions for improvement. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Belda Business - 03/06/2018
« Access and room isgood. »

The wood tables in restaurant need to be thoroughly clean ! I found the surface is sticky and when I wipe it with my wet tissue, my tissue become very dirty ! Please examine all the tables because you have the good room, dont make the guests dissappointed in restaurant as meal time is an enjoyable time for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Alex Iskandar, Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not fully meet your expectations; please allow me to express my sincerest apologies for the dirty table in the restaurant. At Novotel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence. We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future. Kind regards Stephane Fagez General Manager

AccorHotels certified review
Stuart H. Business - 01/06/2018
« great for business stay »

Stay was good. great staff.just the shower was not good not hot and very bad pressure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hall, We very much appreciate your comments regarding your stay at the Novotel Semarang. I am sorry to learn the inconvenience caused by the faulty shower. I have shared your comment to our team and took immediate measures to your concerns. Yet we are delighted that you could enjoy your stay with us. Thank you again for sharing your experience and hope your next visit will be better than your previous one. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Amy Business - 31/05/2018
« Good »

Staff were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Amy, We very much appreciate your comments regarding your stay at the Novotel Semarang. It makes us very happy to read that you had a nice stay with us. I will share your feedback to our team so it can encourage us to continue the good service. We look forward to welcoming you back soon. Sincerely, Stephane Fagez General Manager

AccorHotels certified review
Herman Business - 31/05/2018
« Standart hotel »

- Staff Service are great and helpfull - Room and bathroom are to dark. - Swimming pool are under service, to bad cannot using this - Breakfast are ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Herman Lo, We very much appreciate your review regarding your stay at the Novotel Semarang. I am sorry to read that our room and bathroom lighting did not meet your expectation. Yet we are glad to see you enjoyed our breakfast and staff service. I will share your comment to our team so it can encourage us to continue the good service. Thank you again for sharing your experience and we hope to have a chance to serve you better in the future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Harry K. Business - 30/05/2018
« Value for money »

Staff hospitality (probably due to low season, not many guests) Strategic location Nice room however the bit smell on the wastafel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Harry Kris, We thank you very much for choosing Novotel Semarang as your staying destination. It is pleasure to know that you enjoyed our room. Though we apologize for the inconvenience caused by the smell on the wash basin. I have share your comment and took immediate measure to your concern. Thank you again for sharing your experience and we hope your next visit will be better than the previous one. Sincerely, Stephane Fagez General Manager

AccorHotels certified review
Armalina Families - 30/05/2018
« nice »

I have been staying in this couple a couple of times. always a good choice with kids as it has playroom. this time our room was not cold at all, i have been asking the FO regarding this but still not any better on 2nd day. You may upgrade maintenance in each room especially we were at the executive room also More healthy selection on breakfast please . Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Armalina Armalina, We thank you very much for always choosing Novotel Semarang as your staying destination. I am sorry for the inconvenience you had caused by the faulty AC during your stay. I have shared your comment to our team and took immediate measures to your concerns. However we are happy to that our hotel is a good choice for your family since we have a kids club. Thank you again for sharing your experience and we hope your next visit will be better than the previous one. Sincerely, Stephane Fagez General Manager

AccorHotels certified review
Martaleni Families - 29/05/2018
« Exellent experience »

Overall was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bu Martaleni, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is pleased to read that you had excellent stay with us. I will shared your feedback to our team so it can motivate us to continue the good service. We look forward welcoming you back soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Natanael, S. Business - 28/05/2018
« Satisfied »

Maintain and or improved your service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Natanael S., We thank you very much for always choosing Novotel Semarang as your staying destination. Your suggestion is highly appreciated and will immediately share your comment and concerns to our team. It is very important for us to learn guests satisfaction and improve our service each day. Thank you again for sharing your experience and we hope your next visit will be better than the previous one. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Hananto A. Business - 28/05/2018
« Great experience in novotel semarang »

Stay at novotel semarang i feel happy, because novotel semarang has good staff, humble, helpful and good place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Hananto, We very much appreciate your comments regarding your stay at the Novotel Semarang. It makes us very proud to read your lovely comment and so delighted to know that you had great experience with us. Comment like yours can keep us motivated and encourage us to continue the good service. Thank you again for sharing your fortunate experience and hope to see you again very soon. Sincerely, Stephane Fagez General Manager

AccorHotels certified review
Dp P. Business - 24/05/2018
« Nice and spacious room hotel »

Very nice and clean room, food was delicious, the staff are friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak DP Putra, We thank you very much for choosing Novotel Semarang as your staying destination. It makes us happy to read that you very enjoyed your stay with us and the most important is you found our staffs were friendly. I will share your comment to our team so it can keep motivate us to continue deliver the good services. Thank you again for sharing your fortunate experience and we look forward to welcoming you back very soon. Sincerely, Stephane Fagez General Manager

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