Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

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4.0/5 816 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AHMAD YANI AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,034 reviews

Our guest reviews for Novotel Semarang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 816 reviews
AccorHotels certified review
J. S. W. Business - 20/02/2018
« It’s an enjoyable experience to stay at Novotel »

Your friendly staffs make me feel “at home”

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Sinarko, We thank you very much for staying at Novotel Semarang and your kind assessment. It makes us proud to read that we could be your "home" during your trip in Semarang. I will share your comment to our team so it can encourage us to always delivery good service. Looking forward to see again very in the near future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Marchel Business - 19/02/2018
« Mr »

Near center of city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you very much for staying at Novotel Semarang and your kind assessment. We very appreciate your positive feedback about our hotel. I will share your assessment to our team so it can encourage us to always delivery good service. Looking forward to see again very in the near future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Ignasius O. Families - 19/02/2018
« Semarang »

Good hotel, good location in semarang

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Ignasius, We thank you very much for choosing Novotel Semarang as your staying destination. We are pleased to know that you had a nice stay with us. I will share your assessment to our team so it can be an encouragement to continue deliver the good service. Looking forward to see you again in the near future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
I. Families - 19/02/2018
« Convenient hotel »

I loved the location and all the perks that you gave to me as a platinum member. However please do make sure that the welcome fruits and cakes are in good condition before the guest is arrived. In addition please review the towel limitation rules for the fitness facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak I., We thank you very much for choosing Novotel Semarang as your staying destination. It is always a pleasure to hear positive feedback. Your suggestions are highly appreciated and I will share them to our team so we can do some improvement as soon as possible. Thank you again for sharing your experience and we hope you next visit will be better than the previous one. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Mark H. Business - 16/02/2018
« Pleasant »

Staff very friendly room disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you very much for choosing our hotel as your staying destination in Semarang. We are very sorry to read that our room did not meet your expectations. I have shared your assessment to our team so we can improve our room quality. Thank you again for sharing your experience and we hope we can have another chance to serve you better in the future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Uut A. Business - 15/02/2018
« Nice hotel and staff »

Room is clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Uut Ananta, We thank you very much for staying at Novotel Semarang and your kind assessment. It is always a pleasure to hear positive comment from our guests. I will share your feedback to our team so it can encourage us to always delivery good service. Looking forward to see again very in the near future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Yolanda Families - 13/02/2018
« Good ambience, great room, best service »

Staff are very helpfull from front desk, swimming pool staff, security and bell boy. Room is spacious and comfy. Air conditioner working good. Hot water is not hot enough for me, but still ok. And location near mall is a bonus. Easy access to go everywhere around semarang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Yolanda, We thank you very much for choosing Novotel Semarang as your staying destination. It makes us proud to read your great feedback about your recent stay with us. I have shared your comment to our team so it can motivate us to always deliver best service and also took immediate measure to your concerns. Thank you again for sharing your experience and we hope your next stay will be as pleasant as the previous one. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Wijaya S. Business - 12/02/2018
« Nice stay and ambience »

Nice place for staying, near mall/shopping center, easy to get food around

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Wijaya, We thank you very much for staying at Novotel Semarang and your kind assessment. We very appreciate your positive feedback about our hotel. I will share your assessment to our team so it can encourage us to always deliver good service. Looking forward to see again very in the near future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
David S. Business - 12/02/2018
« Good room + good location + good hotel »

All is good. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak David, We thank you very much for staying at Novotel Semarang and taking the time to share your experince. It is always a pleasure to know that our guests are satisfied. I will share your feedback to our team so it can motivate us to always deliver good services. We look forward to welcoming you back very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Anonymous Business - 12/02/2018
« good service, hotel room feels very old »

good service, hotel room feels very old

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you very much for choosing Novotel Semarang as your staying destination. We very appreciate your positive feedback about our service. I will share your assessment to our team so it can encourage us to always delivery good service. Looking forward to see again very in the near future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
L. C. W. Business - 10/02/2018
« Bussiness Trip »

Nice and friendly staff. 2nd time to stay in this hotel. Restaurant in Ground floor has poor service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you very much for choosing our hotel as your staying destination. I am sorry to read that your stay was not very pleasant since we did not provide the service you expected in one of our restaurant. I have shared your comment to our team so it can help us to improve our service quality and make sure it will not happen again in the future. Thank you again for sharing your experience and we hope we can get another chance to serve you better in near future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Andy Business - 10/02/2018

I quite satisfied stay in this hotel. Only one problem i found in the bathroom, the floor is using wooden and its noisy. Other is quite good. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Andy, We thank you very much for choosing Novotel Semarang as your staying destination. We are sorry for the inconvenience you had during your stay with us and to know that the wooden floor is not your favorite. But it is a pleasure to know that you were satisfied. Thank you again for sharing your experience and we hope we can get another chance to serve you better in the future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Kenly M. S. Business - 07/02/2018
« Bad Experience »

I cant sleep for the whole night. The sound was coming from mini bar (fridge). Its so noisy....the sound was like people hit the pipe...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Kenly M S., Thank you for taking the time to review your stay with us. I am obviously disappointed to read that we did not provide the service you were expecting. Please accept our sincerest apologies for the inconvenience caused by the faulty fridge. I have shared your comment to our team and took immediate measures to your concern. I look forward to welcoming you again soon and would like to apologies once again for the negative experience you had when last staying with us. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
C. M. Business - 07/02/2018
« Clean, big room, fresh air, good people »

The hotel is clean, big room, good people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak M. C., We thank you very much for choosing Novotel Semarang as your staying destination. It is pleased to read your positive comment about our facilities and services. I have shared your feedback to our team so it can be an encouragement to always deliver good services. We look forward to welcoming you back very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Khisnuroni Business - 06/02/2018
« perfect »

enjoying stay....even only just 1 night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Semarang. We are very pleased to read that you enjoyed your stay with us. I will share your comment to our team so it can motivate us to continue the good service. We are looking forward to having you again in the near future. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Sukma Business - 06/02/2018
« Nice stay at novotel »

Nice stay at novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Sukma, We thank you very much for choosing Novotel Semarang as your stay destination. It always a pleasure to know that you had a nice stay with us. I will share your comment to our team so it can be an encouragement to continue deliver the good services. We look forward to seeing you again in the near future. Hormat kami, Stephane Fagez General Manager

AccorHotels certified review
Boghos Business - 06/02/2018
« Warmly welcomed and all made to feel at home »

It was the little details and the special attention and welcome that made the stay very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Boghos, We thank you for staying at Novotel Semarang and for taking the time to share your experience. It is always a pleasure to having you again and we are very happy to read that you had such an excellent stay with us. I will share your positive feedback to our team so it can motivate us to always give best services to our guests. Looking forward to welcoming you again very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Asalia S. Friends - 05/02/2018
« Satisfied »

Room is clean, and service is very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Asalia, Thank you very much for choosing Novotel Semarang as your staying destination. We are pleased to read your satisfaction. I will share your comment to our team so it can encourage us to continue the good services. We look forward to welcoming you back soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Surya Y. Business - 05/02/2018
« Amazing one night stay »

The experience of the hotel was really good. The ambiance, food, and service did really well. I'd like to come to Novotel in another opportunity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Surya, We thank you very much for staying at Novotel Semarang and taking the time to share your experience. It makes us very happy to read that you had an amazing stay with us and to know that you will come back again in the future. I will share your positive feedback to our team so it can encourage us to continue the good service We look forward to welcoming you back very soon. Kind regards, Stephane Fagez General Manager

AccorHotels certified review
Suwarti Business - 04/02/2018
« Mrs »

Cozy place but very bad wifi/internet connection

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your review regarding your stay at the Novotel Semarang. We apologize for the shortfall in our Wifi quality. I have shared your comment to our team and will take immediate measures to your concern. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Kind regards, Stephane Fagez General Manager

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