Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

4.0/5 869 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AHMAD YANI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,638 reviews

Our guest reviews for Novotel Semarang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 869 reviews
I. Friends - 13/11/2018 AccorHotels certified review
« Good »

Good

Timothy P. H. Business - 12/11/2018 AccorHotels certified review
« Love the stay, especially all the staff »

Thr room was clean, but i think i need more amneties especially the liquid soap. All the staff was friendly and nice. Breakfast was ok, need more menu especially local menu

S. S. Business - 12/11/2018 AccorHotels certified review
« Nice place to stay »

It was two nitea great stay, i enjoyed the room convinience. Slept very well

Anonymous Business - 12/11/2018 AccorHotels certified review
« So so »

There's no much variety in breakfast menu. Tried twice, with no avail to get spa / massages service, both because bad timing. The bed is comparatively small for 4 star hotel and a little bit uncomfortable but the room is spacious. Have a bath tub, this one is a plus point. A quick check in and check out process. Access to mall and street foods are very good.

Looky V. Business - 11/11/2018 AccorHotels certified review
« FAIR »

Need to rejuvenate the interior especially bathroom

Albert Business - 10/11/2018 AccorHotels certified review
« Amazing place to stay the night no matter what the occasions are. For business and for family. »

Service yg ramah, hotel yg rapih dan bersih, lokasi yg menakjubkan. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Albert K., It was a great pleasure for us to have you here. It is always a nice feeling to receive a positive feedback which motivates us to always maintain and improve our service. We hope to have the pleasure of welcoming you back here in the future. Warmest regards, Benjamin Castel General Manager

Erland L. Business - 09/11/2018 AccorHotels certified review
« overall good but nothing exiting, Friendly people »

overall good but nothing exiting, Nice old building with characteristics lobby and dining room on ground level. Rooms are old and need to be modernized, especially the bathroom

D G. Business - 09/11/2018 AccorHotels certified review
« was okay but was expecting much better »

room was smelly and had to call house keeping twice for the spray which also didnot last long enough after the room was sprayed. 2nd night was better though

Anonymous Business - 08/11/2018 AccorHotels certified review

Need to renovate the rooms

Mk L. Business - 08/11/2018 AccorHotels certified review

Toilet need to renovate, and the Smell of the water not too fresh.

Sunil K. J. Solo - 06/11/2018 AccorHotels certified review
« hotel did not deliver what was booked »

generally it was negative experience. advertised as having expresso machine in the room but this did not exist. was in room 608. also there was insect in the bathtub. shower curtain did not look that clean. tv channels not that clear. supposed to have executive lounge but it was closed. supposed to have free minibar but it was just stocked with few drink items... the wooden holder for the chips looks like previously used as an ash tray.

Christy S. Families - 05/11/2018 AccorHotels certified review
« good experience as an accor member »

check in time was good as they have a priority table for accor member. super friendly and polite staff. the only notes during my stay is the shower on the bathroom, the water runs very small and no warm water running out from the shower. have called to get it fix, waited for 20 minutes and no one came to fix it. call again, and still no one til 10 minute! then I get showered with small water and cold water, very uncomfortable. until we checked out the water problem is not getting fixed!

Agung Couples - 05/11/2018 AccorHotels certified review
« Short trip »

Nice and clean room , friendly staff typicall Accor,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agung C., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Castel General Manager

Filipus A. A. W. Business - 04/11/2018 AccorHotels certified review
« Furniture at the edge of the room »

I put my wedding ring on the side table of the bed and drop to back of it. Tried to look for it and managed to squeeze my finger to grab it with limited space at least. Found the stand of side table, bed and sofa was fixed and difficult to move. Also found that the egde of it was dirty. Nevertheless, a helpful housekeeper was good tried to help moving arround cushion and side table and a responsive housekeeper giving small note on the following day. All in all was a good service.

Hidayati Solo - 31/10/2018 AccorHotels certified review
« Good Hospitality »

Good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Hidayati, Thank you very much for staying with Novotel Semarang and for sharing your experience. It makes us proud to read your positive feedback from your recent stay with us. I will share your comment to our entire team and am sure that it will motivate us to continue deliver the good service. We look forward to welcoming you back very soon. Sincerely, Benjamin Castel General Manager

Ivan Business - 30/10/2018 AccorHotels certified review
« Warm and friendly hotel. »

Feel welcome, friendly staff. As an well established hotel (more than 15 years) maintenance should be more organized, especially in bathroom. More variance in breakfast menus (local heritage foods).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ivan Prawira R., We very much appreciate your comments regarding your stay at the Novotel Semarang. It was always a pleasure to welcoming you back. Please rest assured that we value your feedback and will take immediate action to your concerns. Thank you for bringing this to our attention especially regarding our breakfast quality. We hope to see you again very soon. Sincerely, Benjamin Castel General Manager

Roberth M. Business - 29/10/2018 AccorHotels certified review
« The room was clean and tidy. room service was very helpful, but the loundry took a little bit longer than i expected. »

The room was clean and tidy. room service was very helpful, but the loundry took a little bit longer than i expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Roberth M., We very much appreciate your comments regarding your stay at the Novotel Semarang. It is great to learn that you had an enjoyable stay with us. I am sorry to read that we could provide an excellent laundry service and please rest assured that we have shared your comment to team especially our manager of department concerned. Thank you again for sharing your experience and we hope your next visit will be better than the previous one. Sincerely, Benjamin Castel General Manager

Budi Families - 27/10/2018 AccorHotels certified review
« Great location and nice breakfast »

Good breakfast variety, room and bathroom hygiene is good despite some minor damage in the bathtub. Staffs are very nice and attentive. The lobby is too crowded once there is an event in their ballroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Budi, We very much appreciate your comments regarding your stay at the Novotel Semarang. It is delightful to learn that you enjoyed our service, breakfast and location. I am sorry for the inconvenience you had caused by the shortfalls in our bathroom. I have shared your comment and please rest assured that we will look into it. Thank you again for sharing your experience and we hope your next stay will be better than the previous one. Sincerely, Benjamin Castel General Manager

Dwi K. Business - 24/10/2018 AccorHotels certified review
« not bad »

interior of the room is too old

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Dwi K., Thank you for staying at Novotel Semarang and for sharing your experience. I am sorry to learn that our room did not meet your expectation. We value your constructive feedback and please rest assured that we are working hard to do our maintenance programs. Just for your information that we have renovated some rooms and please let us know your next visit so we can accommodate you in our refurbished room. Once again, we thank you for sharing your experience and we look forward to welcoming you back soon. Sincerely, Benjamin Castel General Manager

Anonymous Business - 23/10/2018 AccorHotels certified review

The room decoration is really old, the carpet floor is not clean, towels are greyish I would not recommend this Novotel, it’s below average

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for staying with Novotel Semarang and for sharing your experience with us. I am sorry to hear that our hotel did not meet your expectations. Please accept our apologies for the inconvenience caused and rest assured that we take very serious actions to your concerns. Once again, we thank you very much for bringing this to our attention and we hope to have another chance to serve you better in the future. Kind regards, Benjamin Castel General Manager

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