Hotel - Novotel Semarang
Novotel Hotel Novotel Hotel

Novotel Semarang Hotel

4.0/5 877 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AHMAD YANI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 174 rooms
  • 105 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,706 reviews

Our guest reviews for Novotel Semarang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 877 reviews
Ipr Business - 10/12/2018 AccorHotels certified review
« 2nd home hotel »

Overall experience is good, problem in water supply and water treatment. new staff should be upgrade and improve in service hospitality, especially in Restaurant staff (breakfast) --> not represent Accor Feel Welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ivan Prawira R., First of all, we would like to thank you for taking your time to share your staying experience with us. It is always an honour for us to have you here as our guest. However, we deeply apologize that your stay here was not up to par. We are in the middle of checking and following-up on our water issue. We always ensure that all of our precious guest "Feel Welcome" at our Novotel Semarang. Therefore, we are improving our service quality, including our talents. Thank you for your constructive feedback which motivates us to always deliver best guest experience. We look forward to your next stay at Novotel Semarang. Warmest regards, Benjamin Castel General Manager

J. L. Families - 10/12/2018 AccorHotels certified review
« Enjoyable stay »

Great location, just across shopping mall. Spacious room but the twin beds are too small. Breakfast was ok, I like the pasta and egg selections. Didn’t like the waffle and pancake. Good Fitness room, have many equipments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johanna L., First of all, thank you for taking your valuable time to share your experience staying at Novotel Semarang. We are very glad to learn that you enjoyed your stay here despite the twin bed size and our waffle and pancake. Your feedback is taken into our consideration for improvement. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future with a better and hopefully best experience. Warmest regards, Benjamin Castel General Manager

Retno Business - 10/12/2018 AccorHotels certified review
« good and nice »

I got a superior room and it was clean and nice. overall it is as usual service from Novotel as I always choose Novotel for staying in Semarang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Retno Wahyu N., Thank you for taking your precious time to share your honest experience with us. It was a pleasure for us to have you here as our guest! Thank you also for always choosing us as your accomodation in Semarang. We look forward to your next stay at Novotel Semarang in the future. Warmest regards, Benjamin Castel General Manager

Y. Business - 09/12/2018 AccorHotels certified review
« Not an Accor standard hotel »

Broken shower, low water pressure and hot water not always available. Poor quality of food and not refilled immediately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunkianto Y., First of all, we would like to thank you for taking your time to share us your honest experience. It was a great pleasure for us to have you here as our guest! However, we deeply apologize for the inconvenience caused during your stay. We are committed to always deliver best guest experience. Therefore, your constructive feedback regarding our water and food quality as well as our service is deeply evaluated. We hope to have the pleasure of welcoming you back at Novotel Semarang in the future with a better service and experience. Kindest regards, Benjamin Castel General Manager

Lim H. P. Business - 08/12/2018 AccorHotels certified review
« Good Hotel with good facility »

Good Hotel with good facility, good breakfast menu and good price with good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendri P., We appreciate you for taking you valuable time to share your stay experience with us. it was truly a great pleasure for us to have you here as our guest! I will share this to all of our talents as well; and I am certain that they will be motivate to always deliver best experience and hospitality. We look forward to welcoming you back at Novotel Semarang in the near future. Kindest regards, Benjamin Castel General Manager

Latifa D. A. Business - 08/12/2018 AccorHotels certified review
« Very good to stay with spacious room and convenient equipment »

Strategic location. The room also wide. I went there for business purpose but i think it would be very comfortable for family purpose too. It's also good by provide traditional food in breakfast time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Latifa Dini A., Thank you for taking your precious time to share your honest experience. What an honour for us to have you here as our guest! Your positive feedback motivates us to always maintain and improve our service to deliver best guest experience. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future. Warmest regards, Benjamin Castel General Manager

Yessamia Business - 06/12/2018 AccorHotels certified review
« Overall hotel look & facilities are too old and bit shabby »

Need to elevate hotel class to international chain with world-class facilities, current room is too old and small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yessamia L., We very much appreciate your honest review regarding your stay at the Novotel Semarang. We thank you for giving us your constructive feedback. we are currently evaluating our service since we are committed to always maintain and improve our service to deliver best guest experience. We look forward to welcoming you back at Novotel Semarang in the future with a better, and hopefully, best experience. Kindest regards, Benjamin Castel General Manager

C. Business - 06/12/2018 AccorHotels certified review
« Excellent »

The hotel is located strategically in the city center with excellent room and services. There are wide selections of breakfast. Great speed of Wifi. Would love to stay in Novotel in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nursadrina C., We would like to thank you for taking your precious time to share us your honest experience with us. It was a great pleasure for us to have you here as our guest. Nothing can be compared to our guest satisfaction; and we are very glad to learn that you enjoyed your stay here. We hope to have an honour welcoming you back at Novotel Semarang in the near future. Warmest regards, Benjamin Castel General Manager

Adi P. Business - 05/12/2018 AccorHotels certified review
« Excellent »

Very very satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adi P., We truly appreciate you for taking your time to give us your review of your stay here. It was a great pleasure for us to have you here as our guest! Your positive feedback motivates us to always maintain and improve our service to deliver best guest experience. We hope to have the honour of welcoming you back at Novotel Semarang in the near future. Warmest regards, Benjamin Castel General Manager

Gustaf Business - 04/12/2018 AccorHotels certified review
« Good service »

Good quality, good service from crew

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gustaf Antonius F., We appreciate your valuable time to share your experience staying at Novotel Semarang. What a great pleasure for us to have you here as our guest! We are truly glad to learn that you enjoyed your stay here our service has met your expectations. Our talents will be very happy to know this. Your positive feedback motivates us to always maintain and improve our service. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future with our best guest experience. Kindest regards, Benjamin Castel General Manager

Pipit D. Families - 04/12/2018 AccorHotels certified review

very satisfied.I hope any traditional entertainment,maybe when take a breakfast or live music

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pipit d., Thank you very much for taking your time to share your honest experience with us. It was a pleasure for us to have you here as our guests! Your constructive feedback to provide traditional entertainment is taken into our consideration. Hopefully, we can provide traditional entertainment at our hotel in the future. We look forward to welcoming you back at Novotel Semarang in the future. Warmest regards, Benjamin Castel General Manager

Wawan P. Business - 04/12/2018 AccorHotels certified review
« Nice place to stay with family or for business »

Nice place to stay with family or for business. The room was clean but need some part to be good and properly maintained. The food was tasty but need final touch on serving. The hotel physically need to have overall maintain to have fresh looking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wawan P., We appreciate your time to share your honest experience staying at Novotel Semarang. I am glad to read your satisfaction with the hotel team and surroundings. I can confirm that we are working toward maintaining our rooms and improving our food presentation. We hope to welcoming you back again at Novotel Semarang in the near future with a better experience. Warmest regards, Benjamin Castel General Manager

Khoo C. S. Business - 02/12/2018 AccorHotels certified review
« Room and bath area does not reflect international standard »

Front staff are polite and helpful but the room facilities are not clean and hygienic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khoo Chock s., We would like to thank you for taking your valuable time to share us your honest review. We deeply regret that your stay here did not meet your expectations. We are in the middle of evaluating and improving our room cleanliness for guest convenience. We ensure you that we truly pay attention to details for our best guest experience. We look forward to your next stay at Novotel Semarang in the future. Kindest regards, Benjamin Castel General Manager

Birawa N. Solo - 02/12/2018 AccorHotels certified review
« 8 »

Not much different since more than 19 years ago axcept the bath rooms need some touch up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Birawa N., We appreciate your comments regarding your stay at our Novotel Semarang. It is always a pleasure to receive positive feedback as well as constructive feedback. Your comment about our bathroom is taken into our consideration for our future improvement. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future. Warmest regards, Benjamin Castel General Manager

Anonymous Solo - 01/12/2018 AccorHotels certified review
« I feel disappointed »

I like novotel, but my last stayed in novotel i ask to reception staff for sajadah she said ok novotel have sajadah and hotel staff will deliver to my room. But till 1 hour i waiting for sajadah, sajadah never come to my room. That's make me disappointed. If novotel doesn't have sajadah its ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anugerah D., We appreciate you for taking your precious time to share your honest experience with us. We deeply apologize that your stay here was not up to par. We are currently evaluating our communication issue that caused your inconvenience. Once again, we thank you very much for giving us your constructive feedback since we are committed to maintain and improve our service to deliver best guest experience. We hope to have the pleasure of welcoming you back at Novotel Semarang in the future with a better and hopefully best stay experience. Warmest regards, Benjamin Castel General Manager

Andre A. Families - 29/11/2018 AccorHotels certified review
« Good, but breakfast feels worse than previous visit »

Bed is good, toilet are all functioning well & no leaks. However, I feel the breakfast quality is not as good as it was. Is not about the taste, but more to the selections? (E.g. the fish menu was not compelling, bread/cake choices) yet thanks to the new breakfast layout, this feels good. I was even thinking of staying somewhere else should the breakfast is not good enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre A., We appreciate you for taking your valuable time to share your experience with us. We are very glad to learn that our room has met your expectations. However, we would like to apologize that our breakfast taste quality was not up to par. We are currently evaluating your constructive feedback to present a proper breakfast for our guests. We look forward to welcoming you back at Novotel Semarang with a better and best experience. Warmest regards, Benjamin Castel General Manager

Nanda P. W. Solo - 28/11/2018 AccorHotels certified review
« 4 star hotel service standard »

As enjoy as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dearest Nanda Putra W., We appreciate your time to share your experience with us. What a great pleasure for us to have you here as our precious guest! We are very glad to learn that you enjoyed your stay and hopefully our service has met your expectations. We look forward to welcoming you back at Novotel Semarang in the near future. Warmest regards, Benjamin Castel General Manager

Ester E. Friends - 28/11/2018 AccorHotels certified review
« Excellent »

Your reception, Calvin is a nice person b friendly n helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esther e., Thank you very much for taking your time to share your experience with us. It was truly a great pleasure for us to have you here! CAlvin is very glad to learn that you were impressed by our hospitality, and your comment motivates all of our talents to always deliver best guest experience. We look forward to welcoming you back at Novotel Semarang in the near future. Kindest regards, Benjamin Castel General Manager

Jimmy S. Business - 26/11/2018 AccorHotels certified review
« Quite Good »

The hotel position is very representative in down town. Unfortunately, it's need a rejuvenation for room decoration

Our hotel has responded to the review
Our hotel has responded to the review

Dearest Bapak Jimmy S., First of all, we would like to thank you for taking your time to share your experience with us. It was truly a great pleasure for us to have you here! However, we apppreciate your constructive feedback regarding our room decoration since we are committed to always improve our service for our best guest experience. We hope to have the pleasure of welcoming you back here in the near future. Warmest regards, Benjamin Castel General Manager

Yong K. H. Families - 25/11/2018 AccorHotels certified review
« Comfortable! »

Nice service. Good location. Comfortable to stay. Free breakfast for children. Nice nught view from the window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. Yong K., Thank you very much for taking your precious time to share your experience with us. It was such a great feeling to learn that our service has met your expectations. I will share your positive feedback to our team as well to motivate us to always give best guest experience to all of our beloved guests. We hope to have the pleasure of welcoming you back at Novotel Semarang in the near future. Warmest regards, Benjamin Castel General Manager

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